Period
to 23 November 2017

The median annual salary for an ITIL Manager was £55,000 in advertised job vacancies during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

ITIL Manager
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 903 830 754
Rank change year-on-year -73 -76 -42
Permanent jobs requiring an ITIL Manager 286 420 608
As % of all permanent IT jobs advertised in the UK 0.16% 0.22% 0.28%
As % of the Job Titles category 0.17% 0.23% 0.29%
Number of salaries quoted 235 356 562
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% -4.76%
10th Percentile £35,500 £37,500 £35,513
90th Percentile £75,000 £69,375 £70,000
UK excluding London median annual salary £48,500 £49,000 £48,000
% change year-on-year -1.02% +2.08% +1.59%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172559 183130 209788
% of permanent IT jobs with a recognized job title 95.79% 96.48% 96.46%
Number of salaries quoted 138476 153185 174290
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

ITIL Manager
Job Vacancy Trend

Job postings that featured ITIL Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Manager in the UK

ITIL Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Manager.

Salary trend for ITIL Manager in the UK

ITIL Manager
Salary Histogram

The salary distribution of IT jobs citing ITIL Manager over the 6 months to 23 November 2017.

Salary histogram for ITIL Manager in the UK

ITIL Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Manager within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -81 274 £55,000 +4.76% 9
UK excluding London -74 154 £48,500 -1.02% 6
London -4 130 £60,000 - 3
North of England -26 50 £47,500 +5.56%
South East -35 33 £47,500 -5.00% 3
Midlands +29 26 £55,000 +12.24% 1
East of England +1 26 £52,500 -6.67% 2
West Midlands +28 22 £55,000 +12.24% 1
Yorkshire +2 22 £42,250 -0.59%
North West -35 15 £55,000 +22.22%
North East +21 13 £45,000 -3.74%
South West -4 9 £28,000 -34.12%
Scotland -12 6 £38,750 +25.00%
East Midlands +24 4 £49,500 +4.21%
Wales +14 3 £45,000 -7.69%
Northern Ireland - 1 £67,500 -

ITIL Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 November 2017, ITIL Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Manager in the job title.

1 286 (100.00%) ITIL
2 114 (39.86%) Service Management
3 111 (38.81%) Service Delivery
4 92 (32.17%) Change Management
5 74 (25.87%) ITIL Certification
6 60 (20.98%) ITSM
7 49 (17.13%) Finance
8 44 (15.38%) Problem Management
9 43 (15.03%) SLA
10 41 (14.34%) Windows
10 41 (14.34%) Stakeholder Management
10 41 (14.34%) Project Management
10 41 (14.34%) Agile Software Development
11 40 (13.99%) Incident Management
12 38 (13.29%) ITIL V3
13 31 (10.84%) Microsoft
13 31 (10.84%) Line Management
13 31 (10.84%) Mentoring
14 29 (10.14%) Release Management
15 25 (8.74%) Service Delivery Management
16 23 (8.04%) Continuous Improvement
17 22 (7.69%) Performance Management
17 22 (7.69%) Configuration Management
18 21 (7.34%) PRINCE2
18 21 (7.34%) Degree
19 20 (6.99%) Unix
20 19 (6.64%) SQL
20 19 (6.64%) Banking
20 19 (6.64%) Service Design
20 19 (6.64%) Analytical Skills

ITIL Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (3.15%) SharePoint
2 8 (2.80%) MS Exchange
3 6 (2.10%) Apache
3 6 (2.10%) Confluence
4 3 (1.05%) Exchange Server 2010
4 3 (1.05%) Exchange Server 2013
5 2 (0.70%) Skype for Business
6 1 (0.35%) Exchange Server 2003
6 1 (0.35%) Exchange Server 2007
6 1 (0.35%) IIS
Applications
1 18 (6.29%) Microsoft Office
2 15 (5.24%) Microsoft Excel
3 5 (1.75%) Microsoft PowerPoint
3 5 (1.75%) MS Visio
4 1 (0.35%) Adobe Premiere
4 1 (0.35%) Microsoft Project
Business Applications
1 4 (1.40%) Remedy ITSM
2 1 (0.35%) SAP Hybris
Cloud Services
1 16 (5.59%) Microsoft Azure
2 13 (4.55%) Office 365
3 7 (2.45%) Amazon AWS
4 2 (0.70%) Cloud Computing
4 2 (0.70%) IaaS
5 1 (0.35%) G Suite
5 1 (0.35%) Google Cloud Platform
5 1 (0.35%) PaaS
5 1 (0.35%) SaaS
Communications & Networking
1 15 (5.24%) WAN
2 12 (4.20%) LAN
3 6 (2.10%) NetScaler
4 3 (1.05%) DHCP
4 3 (1.05%) DNS
4 3 (1.05%) Network Security
4 3 (1.05%) Unified Communications
5 2 (0.70%) 4G
5 2 (0.70%) Converged Networks
5 2 (0.70%) LTE
5 2 (0.70%) SAN
5 2 (0.70%) Skype
5 2 (0.70%) TCP/IP
6 1 (0.35%) Firewall
6 1 (0.35%) SMS
6 1 (0.35%) Wi-Fi
Database & Business Intelligence
1 12 (4.20%) SQL Server
2 7 (2.45%) Relational Database
3 6 (2.10%) Blockchain
3 6 (2.10%) Oracle Database
3 6 (2.10%) Oracle Database 12c
3 6 (2.10%) RDBMS
4 3 (1.05%) Big Data
4 3 (1.05%) SQL Server 2016
5 1 (0.35%) SQL Server Analysis Services
5 1 (0.35%) SQL Server Integration Services
5 1 (0.35%) SQL Server Reporting Services
Development Applications
1 11 (3.85%) JIRA
2 8 (2.80%) Jenkins
3 6 (2.10%) Atlassian Bamboo
3 6 (2.10%) ClearQuest
3 6 (2.10%) Sonatype Nexus
3 6 (2.10%) Subversion
General
1 49 (17.13%) Finance
2 19 (6.64%) Banking
3 14 (4.90%) Retail
4 12 (4.20%) Legal
5 10 (3.50%) Telecoms
6 9 (3.15%) Financial Institution
6 9 (3.15%) Law
7 6 (2.10%) Investment Banking
8 3 (1.05%) Publishing
9 2 (0.70%) Pharmaceutical
10 1 (0.35%) Games
Libraries, Frameworks & Software Standards
1 6 (2.10%) Oracle GoldenGate
2 2 (0.70%) Middleware
3 1 (0.35%) .NET
3 1 (0.35%) ASP.NET
3 1 (0.35%) Web Services
Miscellaneous
1 19 (6.64%) Analytical Skills
2 16 (5.59%) Management Information System
3 13 (4.55%) Driving Licence
4 9 (3.15%) Data Centre
5 6 (2.10%) Hedge funds
5 6 (2.10%) Public Cloud
5 6 (2.10%) Virtual Team
6 5 (1.75%) Computer Science
6 5 (1.75%) Greenfield Project
6 5 (1.75%) Mainframe
7 3 (1.05%) CMDB
8 2 (0.70%) Blackberry
8 2 (0.70%) Enterprise Software
8 2 (0.70%) NHS
8 2 (0.70%) Replication
8 2 (0.70%) Smartphone
9 1 (0.35%) Analytical Mindset
9 1 (0.35%) iPad
9 1 (0.35%) iPhone
9 1 (0.35%) Smart Energy
Operating Systems
1 41 (14.34%) Windows
2 20 (6.99%) Unix
3 19 (6.64%) Windows Server
4 13 (4.55%) Linux
5 6 (2.10%) Oracle Linux
5 6 (2.10%) Solaris
6 5 (1.75%) Windows Server 2008
7 4 (1.40%) Windows Server 2012
8 3 (1.05%) Mac OS X
9 1 (0.35%) Android
9 1 (0.35%) Mac OS
9 1 (0.35%) Windows 10
9 1 (0.35%) Windows Server 2003
Processes & Methodologies
1 286 (100.00%) ITIL
2 114 (39.86%) Service Management
3 111 (38.81%) Service Delivery
4 92 (32.17%) Change Management
5 60 (20.98%) ITSM
6 44 (15.38%) Problem Management
7 41 (14.34%) Agile Software Development
7 41 (14.34%) Project Management
7 41 (14.34%) Stakeholder Management
8 40 (13.99%) Incident Management
9 38 (13.29%) ITIL V3
10 31 (10.84%) Line Management
10 31 (10.84%) Mentoring
11 29 (10.14%) Release Management
12 25 (8.74%) Service Delivery Management
13 23 (8.04%) Continuous Improvement
14 22 (7.69%) Configuration Management
14 22 (7.69%) Performance Management
15 21 (7.34%) PRINCE2
16 19 (6.64%) Service Design
Programming Languages
1 19 (6.64%) SQL
2 8 (2.80%) Java
3 2 (0.70%) C
4 1 (0.35%) C#
4 1 (0.35%) T-SQL
4 1 (0.35%) VB.NET
Qualifications
1 74 (25.87%) ITIL Certification
2 21 (7.34%) Degree
3 14 (4.90%) Security Cleared
4 11 (3.85%) Microsoft Certification
5 9 (3.15%) MCSE
6 8 (2.80%) Cisco Certification
6 8 (2.80%) CISM
6 8 (2.80%) CISSP
6 8 (2.80%) MCP
7 7 (2.45%) CCNA
7 7 (2.45%) SC Cleared
8 6 (2.10%) Oracle Certification
8 6 (2.10%) PRINCE2 Practitioner
9 5 (1.75%) SSCP
10 4 (1.40%) PRINCE2 Certification
11 3 (1.05%) DBS Check
11 3 (1.05%) ITIL Foundation Certificate
12 1 (0.35%) Computer Science Degree
12 1 (0.35%) CRISC
12 1 (0.35%) PMP
Quality Assurance & Compliance
1 43 (15.03%) SLA
2 16 (5.59%) ISO/IEC 27001
3 6 (2.10%) ISO/IEC 20000
4 3 (1.05%) COBIT
5 2 (0.70%) NIST 800
5 2 (0.70%) PCI DSS
5 2 (0.70%) PMO
6 1 (0.35%) BS25999
6 1 (0.35%) Data Quality
6 1 (0.35%) GDPR
6 1 (0.35%) ISO 31000
6 1 (0.35%) ISO 9001
6 1 (0.35%) QA
6 1 (0.35%) Sarbanes-Oxley
System Software
1 18 (6.29%) Active Directory
2 8 (2.80%) Virtual Machines
3 7 (2.45%) VMware Infrastructure
4 6 (2.10%) Docker
4 6 (2.10%) Oracle RAC
5 2 (0.70%) Hyper-V
5 2 (0.70%) Virtual Servers
6 1 (0.35%) Terminal Services
6 1 (0.35%) VMware ESXi
6 1 (0.35%) vSphere
6 1 (0.35%) XenApp
6 1 (0.35%) XenServer
Systems Management
1 6 (2.10%) Ansible
1 6 (2.10%) Data Guard
1 6 (2.10%) Oracle Enterprise Manager
1 6 (2.10%) Puppet
1 6 (2.10%) SCCM
1 6 (2.10%) Terraform
2 3 (1.05%) SCOM
3 2 (0.70%) WhatsUp Gold
4 1 (0.35%) Systems Management Server (SMS)
4 1 (0.35%) vCenter Server
Vendors
1 31 (10.84%) Microsoft
2 16 (5.59%) ServiceNow
3 13 (4.55%) Cisco
3 13 (4.55%) IBM
4 12 (4.20%) Oracle
5 11 (3.85%) VMware
6 10 (3.50%) BMC
7 7 (2.45%) Citrix
7 7 (2.45%) Remedy
8 6 (2.10%) Atlassian
8 6 (2.10%) CollabNet
8 6 (2.10%) Hitachi
8 6 (2.10%) Serena
8 6 (2.10%) Sonatype
8 6 (2.10%) Sybase
8 6 (2.10%) Veritas
9 5 (1.75%) HP
10 3 (1.05%) Dell
10 3 (1.05%) SAP
11 2 (0.70%) EMC