Incident Management Jobs in the West Midlands

Incident Management
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 157 183 113
Rank change year-on-year +26 -70 +51
Permanent jobs citing Incident Management 91 91 197
As % of all permanent jobs advertised in the West Midlands 1.23% 1.42% 2.71%
As % of the Processes & Methodologies category 1.49% 1.47% 2.83%
Number of salaries quoted 67 54 128
10th Percentile £28,750 £29,000 £24,000
25th Percentile £32,651 £31,563 £26,250
Median annual salary (50th Percentile) £46,500 £45,000 £41,500
Median % change year-on-year +3.33% +8.43% -1.19%
75th Percentile £65,000 £69,375 £53,750
90th Percentile £74,250 £77,500 £67,500
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -11.63%

All Process and Methodology Skills
West Midlands

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,111 6,208 6,950
As % of all permanent jobs advertised in the West Midlands 82.83% 96.80% 95.52%
Number of salaries quoted 4,560 3,220 4,705
10th Percentile £26,250 £31,000 £31,250
25th Percentile £35,700 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £52,550 £50,000
Median % change year-on-year -4.85% +5.10% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

Salary distribution for jobs citing Incident Management in the West Midlands over the 6 months to 12 May 2024.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -18 25 £39,252 -26.97% 17
Warwickshire +58 16 £42,001 +31.25% 5
Solihull +8 16 £29,500 -54.62% 5
Coventry +35 8 £55,750 +35.98% 2
Wolverhampton +23 4 £67,500 -18.18%
Walsall - 3 £45,000 -
Staffordshire -33 2 - - 4
West Bromwich - 1 £34,000 - 2
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.40%) Microsoft Exchange
2 3 (3.30%) IBM Notes
3 2 (2.20%) CMS
3 2 (2.20%) IIS
3 2 (2.20%) Liferay
3 2 (2.20%) Magnolia
3 2 (2.20%) Sitecore CMS
4 1 (1.10%) SharePoint
Applications
1 6 (6.59%) Microsoft Office
Cloud Services
1 19 (20.88%) Microsoft 365
2 16 (17.58%) Azure
3 6 (6.59%) AWS
4 4 (4.40%) Cloud Computing
4 4 (4.40%) Entra ID
5 3 (3.30%) Amazon CloudWatch
5 3 (3.30%) Amazon EC2
5 3 (3.30%) Amazon GuardDuty
5 3 (3.30%) Amazon S3
5 3 (3.30%) AWS CloudFormation
5 3 (3.30%) AWS CloudTrail
5 3 (3.30%) AWS Lambda
5 3 (3.30%) Azure Sentinel
5 3 (3.30%) PaaS
5 3 (3.30%) SaaS
5 3 (3.30%) Serverless
5 3 (3.30%) Virtual Private Cloud
6 2 (2.20%) npm
6 2 (2.20%) Power Automate
6 2 (2.20%) SuccessFactors
Communications & Networking
1 12 (13.19%) Firewall
2 10 (10.99%) DHCP
2 10 (10.99%) DNS
3 7 (7.69%) TCP/IP
4 5 (5.49%) WAN
4 5 (5.49%) Wireless
5 3 (3.30%) BIG-IP
5 3 (3.30%) Cisco ASA
5 3 (3.30%) Cisco ISE
5 3 (3.30%) Cisco Nexus
5 3 (3.30%) Cisco Wireless
5 3 (3.30%) MPLS
5 3 (3.30%) Remote Desktop
5 3 (3.30%) SAN
5 3 (3.30%) SD-WAN
6 2 (2.20%) LAN
7 1 (1.10%) Network Security
Database & Business Intelligence
1 5 (5.49%) SQL Server
2 3 (3.30%) Amazon RDS
3 2 (2.20%) Crystal Reports
3 2 (2.20%) DB2
3 2 (2.20%) DTS
3 2 (2.20%) SQL Server Integration Services
3 2 (2.20%) SQL Server Reporting Services
4 1 (1.10%) Redis
Development Applications
1 3 (3.30%) Burp Suite
1 3 (3.30%) JIRA
1 3 (3.30%) Metasploit
1 3 (3.30%) Sonatype Nexus
1 3 (3.30%) sqlmap
2 2 (2.20%) Bower
2 2 (2.20%) gulp
2 2 (2.20%) Moq
2 2 (2.20%) Visual Studio
3 1 (1.10%) GitLab
3 1 (1.10%) Postman
General
1 35 (38.46%) Social Skills
2 23 (25.27%) Finance
3 12 (13.19%) Retail
4 10 (10.99%) French Language
5 8 (8.79%) Spanish Language
6 7 (7.69%) Fire and Rescue
6 7 (7.69%) Local Government
7 3 (3.30%) Analytical Skills
7 3 (3.30%) Inclusion and Diversity
7 3 (3.30%) Manufacturing
7 3 (3.30%) Norwegian Language
7 3 (3.30%) Police
8 2 (2.20%) Electronics
Job Titles
1 22 (24.18%) Analyst
2 16 (17.58%) Service Manager
3 12 (13.19%) Service Analyst
4 10 (10.99%) IT Manager
4 10 (10.99%) Service Desk Analyst
5 9 (9.89%) Delivery Manager
5 9 (9.89%) Operations Manager
5 9 (9.89%) Service Delivery Manager
6 8 (8.79%) IT Operations Manager
6 8 (8.79%) Project Manager
7 7 (7.69%) Lead
8 5 (5.49%) Security Manager
9 4 (4.40%) Infrastructure Engineer
9 4 (4.40%) Security Analyst
9 4 (4.40%) Service Transition Manager
9 4 (4.40%) Transition Manager
10 3 (3.30%) Problem Manager
10 3 (3.30%) Security Engineer
10 3 (3.30%) Senior
10 3 (3.30%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (3.30%) Node.js
2 2 (2.20%) .NET Framework
2 2 (2.20%) Ajax
2 2 (2.20%) AngularJS
2 2 (2.20%) ASP.NET MVC
2 2 (2.20%) Autofac
2 2 (2.20%) Django
2 2 (2.20%) Entity Framework
2 2 (2.20%) jQuery
2 2 (2.20%) JSON
2 2 (2.20%) Kafka
2 2 (2.20%) LINQ
2 2 (2.20%) LINQ to SQL
2 2 (2.20%) Microsoft Enterprise Library
2 2 (2.20%) NHibernate
2 2 (2.20%) REST
2 2 (2.20%) Silverlight
2 2 (2.20%) Unreal Engine
2 2 (2.20%) WCF
2 2 (2.20%) WPF
Miscellaneous
1 13 (14.29%) Management Information System
2 5 (5.49%) Onboarding
2 5 (5.49%) Security Posture
2 5 (5.49%) Self-Motivation
3 4 (4.40%) Security Operations Centre
4 3 (3.30%) Virtual Team
5 2 (2.20%) Hybrid Cloud
5 2 (2.20%) Product Ownership
6 1 (1.10%) Cloud Native
6 1 (1.10%) Data Centre
6 1 (1.10%) Data Protection Act
6 1 (1.10%) Distributed Denial-of-Service
6 1 (1.10%) Smartphone
Operating Systems
1 21 (23.08%) Windows
2 13 (14.29%) Windows Server
3 11 (12.09%) Windows 10
4 7 (7.69%) Apple iOS
4 7 (7.69%) Windows Server 2016
4 7 (7.69%) Windows Server 2019
5 3 (3.30%) Windows Server 2003
6 2 (2.20%) Unix
6 2 (2.20%) Windows 7
6 2 (2.20%) Windows 8
Processes & Methodologies
1 38 (41.76%) ITIL
2 30 (32.97%) Service Delivery
3 29 (31.87%) Problem-Solving
4 23 (25.27%) Problem Management
5 22 (24.18%) Change Management
6 20 (21.98%) Project Management
7 19 (20.88%) Agile
8 18 (19.78%) Project Delivery
9 16 (17.58%) Incident Response
10 14 (15.38%) ITSM
11 13 (14.29%) Risk Management
12 12 (13.19%) Cybersecurity
12 12 (13.19%) Service Management
13 11 (12.09%) Continuous Improvement
13 11 (12.09%) Decision-Making
14 10 (10.99%) Information Security
14 10 (10.99%) Major Incident Management
14 10 (10.99%) Security Operations
14 10 (10.99%) Supplier Management
15 9 (9.89%) Change Control
Programming Languages
1 7 (7.69%) PowerShell
2 5 (5.49%) Python
2 5 (5.49%) SQL
3 4 (4.40%) JavaScript
4 2 (2.20%) C
4 2 (2.20%) C#
4 2 (2.20%) Go
4 2 (2.20%) Java
4 2 (2.20%) Kotlin
4 2 (2.20%) PHP
4 2 (2.20%) T-SQL
4 2 (2.20%) TypeScript
4 2 (2.20%) VB
4 2 (2.20%) XAML
Qualifications
1 7 (7.69%) ITIL Certification
1 7 (7.69%) Security Cleared
2 6 (6.59%) CISA
2 6 (6.59%) CISSP
2 6 (6.59%) CRISC
2 6 (6.59%) Degree
2 6 (6.59%) GIAC
2 6 (6.59%) SC Cleared
3 4 (4.40%) Azure Certification
3 4 (4.40%) SANS
4 3 (3.30%) AWS Certification
4 3 (3.30%) CCNA
4 3 (3.30%) CCNP
4 3 (3.30%) Cisco Certification
4 3 (3.30%) Computer Science Degree
5 2 (2.20%) CEH
5 2 (2.20%) CISM
6 1 (1.10%) A+ Certification
6 1 (1.10%) MCP
6 1 (1.10%) Microsoft Certification
Quality Assurance & Compliance
1 22 (24.18%) SLA
2 9 (9.89%) ISO/IEC 27001
3 8 (8.79%) Accessibility
4 5 (5.49%) NIST
5 4 (4.40%) GDPR
5 4 (4.40%) HMG Security Policy Framework
6 2 (2.20%) Cyber Essentials
6 2 (2.20%) PCI DSS
7 1 (1.10%) QA
System Software
1 17 (18.68%) Active Directory
2 3 (3.30%) VMware ESXi
3 2 (2.20%) VMware Infrastructure
4 1 (1.10%) Docker
Systems Management
1 5 (5.49%) Microsoft Intune
1 5 (5.49%) Terraform
2 3 (3.30%) Ansible
2 3 (3.30%) SCCM
2 3 (3.30%) SCOM
3 1 (1.10%) Grafana
3 1 (1.10%) Kibana
Vendors
1 22 (24.18%) Microsoft
2 14 (15.38%) ServiceNow
3 8 (8.79%) VMware
4 7 (7.69%) Apple
5 6 (6.59%) Cisco
6 4 (4.40%) Remedy
7 3 (3.30%) CheckPoint
7 3 (3.30%) Citrix
7 3 (3.30%) F5
7 3 (3.30%) Lotus
7 3 (3.30%) Palo Alto
7 3 (3.30%) SolarWinds
8 2 (2.20%) Dell
8 2 (2.20%) MuleSoft
8 2 (2.20%) OpenText
8 2 (2.20%) Pega
8 2 (2.20%) SAP
8 2 (2.20%) Sitecore
9 1 (1.10%) Forcepoint
9 1 (1.10%) Symantec