Second Line Support Analyst
UK
The median Second Line Support Analyst salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 4 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 788 | 819 | 885 |
| Rank change year-on-year | +31 | +66 | -167 |
| Permanent jobs requiring a 2nd Line Support Analyst | 123 | 180 | 339 |
| As % of all permanent jobs advertised in the UK | 0.12% | 0.17% | 0.22% |
| As % of the Job Titles category | 0.13% | 0.19% | 0.23% |
| Number of salaries quoted | 110 | 165 | 301 |
| 10th Percentile | £26,250 | £26,250 | £23,000 |
| 25th Percentile | £29,063 | £28,500 | £25,500 |
| Median annual salary (50th Percentile) | £32,500 | £31,500 | £30,000 |
| Median % change year-on-year | +3.17% | +5.00% | +7.14% |
| 75th Percentile | £40,000 | £37,250 | £35,000 |
| 90th Percentile | £46,250 | £45,600 | £38,750 |
| UK excluding London median annual salary | £31,000 | £30,500 | £27,500 |
| % change year-on-year | +1.64% | +10.91% | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,212 | 94,769 | 150,357 |
| % of permanent jobs with a recognized job title | 94.62% | 91.51% | 96.09% |
| Number of salaries quoted | 66,814 | 59,630 | 85,382 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,225 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Analyst.
2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Analyst over the 6 months to 4 May 2024.
2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +33 | 108 | £33,000 | +4.76% | 14 |
| UK excluding London | -40 | 82 | £31,000 | +1.64% | 8 |
| Work from Home | +43 | 32 | £30,500 | -1.61% | 2 |
| London | +88 | 30 | £38,400 | +9.71% | 5 |
| South East | -4 | 23 | £30,125 | -2.82% | 3 |
| North of England | +44 | 21 | £30,500 | -6.15% | |
| Midlands | +9 | 17 | £28,750 | -1.07% | 3 |
| South West | -17 | 12 | £43,000 | +43.33% | |
| Yorkshire | +95 | 11 | £30,500 | -2.40% | |
| North West | +17 | 10 | £31,250 | -4.58% | |
| West Midlands | +9 | 10 | £34,500 | +21.05% | 2 |
| East Midlands | -13 | 7 | £28,500 | -5.00% | 1 |
| East of England | +12 | 5 | £35,000 | +20.69% | 2 |
| Scotland | -63 | 4 | £40,000 | -13.04% |
2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 4 May 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Analyst in the job title.
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2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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