Problem Management Contracts in the UK excluding London

Problem Management
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Problem Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Problem Management over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 162 160 191
Rank change year-on-year -2 +31 +1
Contract jobs citing Problem Management 197 266 293
As % of all contract jobs advertised in the UK excluding London 1.52% 1.29% 1.29%
As % of the Processes & Methodologies category 1.68% 1.54% 1.44%
Number of daily rates quoted 119 143 159
10th Percentile £295 £300 £263
25th Percentile £363 £412 £394
Median daily rate (50th Percentile) £450 £475 £470
Median % change year-on-year -5.26% +1.06% +4.44%
75th Percentile £534 £514 £566
90th Percentile £589 £600 £650
UK median daily rate £450 £465 £500
% change year-on-year -3.22% -7.01% +1.01%
Number of hourly rates quoted 9 41 41
10th Percentile - £13.29 £13.29
25th Percentile £16.84 £14.16 £13.41
Median hourly rate £24.00 £22.50 £13.66
Median % change year-on-year +6.67% +64.71% -5.79%
75th Percentile £43.39 £25.00 £23.75
90th Percentile £51.70 £27.00 £65.00
UK median hourly rate £24.00 £22.50 £13.66
% change year-on-year +6.67% +64.71% -5.79%

All Process and Methodology Skills
UK excluding London

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 11,716 17,285 20,358
As % of all contract IT jobs advertised in the UK excluding London 90.66% 83.51% 89.29%
Number of daily rates quoted 7,290 10,280 13,964
10th Percentile £235 £250 £260
25th Percentile £375 £375 £400
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +2.87%
75th Percentile £575 £600 £600
90th Percentile £650 £688 £690
UK median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +2.33%
Number of hourly rates quoted 847 2,123 1,246
10th Percentile £13.83 £12.40 £10.63
25th Percentile £16.95 £15.39 £15.25
Median hourly rate £25.15 £38.12 £35.00
Median % change year-on-year -34.02% +8.91% +75.00%
75th Percentile £60.06 £61.30 £65.00
90th Percentile £75.00 £72.50 £74.25
UK median hourly rate £27.50 £36.50 £37.00
% change year-on-year -24.66% -1.35% +44.08%

Problem Management
Job Vacancy Trend in the UK excluding London

Job postings citing Problem Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Problem Management in the UK excluding London

Problem Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Problem Management in the UK excluding London.

Daily rate trend for Problem Management in the UK excluding London

Problem Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Problem Management in the UK excluding London over the 6 months to 30 May 2025.

Daily rate histogram for Problem Management in the UK excluding London

Problem Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Problem Management in the UK excluding London.

Hourly rate trend for Problem Management in the UK excluding London

Problem Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Problem Management in the UK excluding London over the 6 months to 30 May 2025.

Hourly rate histogram for Problem Management in the UK excluding London

Problem Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK excluding London region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -6 68 £378 -23.00% 76
North West +3 42 £388 -21.35% 37
Scotland +7 33 £450 -5.26% 20
South West +31 29 £488 -6.25% 26
West Midlands +18 25 £453 -4.63% 31
Midlands +11 25 £453 -4.63% 58
Yorkshire +8 25 £375 -12.79% 33
East of England +27 20 £458 +30.93% 41
South East +27 17 £475 +5.56% 107
Wales +7 4 £363 +20.83% 6
Northern Ireland - 2 £350 - 16
North East -1 1 £421 -13.64% 7
Problem Management
UK

Problem Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.61%) Microsoft Exchange
2 14 (7.11%) Skype for Business
3 12 (6.09%) Confluence
4 8 (4.06%) Mattermost
4 8 (4.06%) SharePoint
5 4 (2.03%) Exchange Server 2010
5 4 (2.03%) NetWeaver
6 2 (1.02%) Blackberry Enterprise Server
6 2 (1.02%) Exchange Server 2013
6 2 (1.02%) IIS
6 2 (1.02%) WebLogic
7 1 (0.51%) JBoss
7 1 (0.51%) Oracle SOA Suite
7 1 (0.51%) Oracle Workflow
7 1 (0.51%) SAS
7 1 (0.51%) WebSphere
7 1 (0.51%) WebSphere Application Server
Applications
1 2 (1.02%) Microsoft Office
2 1 (0.51%) Microsoft Excel
Business Applications
1 4 (2.03%) Remedy ITSM
1 4 (2.03%) SAP IBP
2 2 (1.02%) Workday HCM
3 1 (0.51%) Oracle EBS
3 1 (0.51%) Oracle EBS R12
3 1 (0.51%) Oracle ERP
Cloud Services
1 26 (13.20%) Azure
2 12 (6.09%) AWS
2 12 (6.09%) Microsoft 365
2 12 (6.09%) Power Platform
2 12 (6.09%) PowerApps
3 9 (4.57%) SaaS
4 6 (3.05%) OCI
5 5 (2.54%) Entra ID
6 4 (2.03%) GitHub
6 4 (2.03%) OpenShift
7 3 (1.52%) Amazon EKS
7 3 (1.52%) GCP
7 3 (1.52%) Google Kubernetes Engine
7 3 (1.52%) Nutanix
7 3 (1.52%) OneDrive
8 2 (1.02%) Azure AKS
8 2 (1.02%) CloudBees
8 2 (1.02%) Cohesity
8 2 (1.02%) GitHub Actions
8 2 (1.02%) ShareGate
Communications & Networking
1 20 (10.15%) Firewall
2 16 (8.12%) SAN
3 14 (7.11%) Skype
4 12 (6.09%) LAN
4 12 (6.09%) TCP/IP
4 12 (6.09%) WAN
5 10 (5.08%) Wireless
6 8 (4.06%) Softphone
6 8 (4.06%) Unified Communications
6 8 (4.06%) WebEx
7 6 (3.05%) NAS
7 6 (3.05%) Network Security
7 6 (3.05%) SMTP
7 6 (3.05%) VPN
7 6 (3.05%) Wi-Fi
8 5 (2.54%) DNS
8 5 (2.54%) Fibre Channel
8 5 (2.54%) WLAN
9 4 (2.03%) DHCP
9 4 (2.03%) HTTP
Database & Business Intelligence
1 14 (7.11%) Oracle Database
2 13 (6.60%) Oracle Reports
3 8 (4.06%) SQL Server
4 4 (2.03%) Oracle Exadata
4 4 (2.03%) SAP BW
4 4 (2.03%) SAP HANA
5 3 (1.52%) Relational Database
6 2 (1.02%) BigQuery
6 2 (1.02%) DB2
6 2 (1.02%) DTS
6 2 (1.02%) Elasticsearch
6 2 (1.02%) NoSQL
6 2 (1.02%) Tableau
7 1 (0.51%) Amazon RDS
7 1 (0.51%) Oracle BI EE
7 1 (0.51%) SQLite
Development Applications
1 13 (6.60%) Git
2 11 (5.58%) Jenkins
3 10 (5.08%) JIRA
4 5 (2.54%) Postman
5 3 (1.52%) Bitbucket
6 2 (1.02%) GitLab
7 1 (0.51%) Maven
7 1 (0.51%) Toad
General
1 71 (36.04%) Social Skills
2 62 (31.47%) Analytical Skills
3 38 (19.29%) Finance
4 16 (8.12%) Inclusion and Diversity
5 15 (7.61%) Public Sector
6 11 (5.58%) Organisational Skills
7 7 (3.55%) Law
8 6 (3.05%) Telecoms
9 5 (2.54%) Banking
10 4 (2.03%) Back Office
10 4 (2.03%) Legal
11 3 (1.52%) Manufacturing
12 2 (1.02%) Billing
12 2 (1.02%) Investment Banking
13 1 (0.51%) Automotive
13 1 (0.51%) Electronics
13 1 (0.51%) Influencing Skills
13 1 (0.51%) Marketing
13 1 (0.51%) Presentation Skills
13 1 (0.51%) Retail
Job Titles
1 22 (11.17%) Analyst
1 22 (11.17%) Service Manager
2 14 (7.11%) Senior
2 14 (7.11%) Support Engineer
3 12 (6.09%) Backup Engineer
3 12 (6.09%) Lead
4 11 (5.58%) Commvault Engineer
4 11 (5.58%) Network Engineer
5 10 (5.08%) Availability Manager
5 10 (5.08%) Capacity and Availability Manager
5 10 (5.08%) Capacity Manager
5 10 (5.08%) Messaging Engineer
6 9 (4.57%) Delivery Manager
6 9 (4.57%) Support Analyst
7 8 (4.06%) Consultant
7 8 (4.06%) Messaging Support Engineer
7 8 (4.06%) Operations Analyst
7 8 (4.06%) Operations Engineer
7 8 (4.06%) Operations Support Engineer
7 8 (4.06%) Technical Leader
Libraries, Frameworks & Software Standards
1 8 (4.06%) XMPP
2 7 (3.55%) Middleware
3 6 (3.05%) HTML
3 6 (3.05%) Web Services
4 4 (2.03%) Ajax
4 4 (2.03%) CSS
4 4 (2.03%) LDAP
4 4 (2.03%) Loki
4 4 (2.03%) REST
4 4 (2.03%) SAP Basis
4 4 (2.03%) SAP Fiori
4 4 (2.03%) SOAP
4 4 (2.03%) XML
5 2 (1.02%) .NET
6 1 (0.51%) 802.1X
6 1 (0.51%) FastAPI
6 1 (0.51%) Flash
6 1 (0.51%) J2EE
6 1 (0.51%) POSIX
6 1 (0.51%) pytest
Miscellaneous
1 30 (15.23%) Management Information System
2 16 (8.12%) Data Centre
3 14 (7.11%) CMDB
4 8 (4.06%) Clustering
4 8 (4.06%) Replication
5 6 (3.05%) Blackberry
5 6 (3.05%) Product Ownership
5 6 (3.05%) Video Conferencing
6 4 (2.03%) Distributed Computing
6 4 (2.03%) Handset
7 3 (1.52%) Data Protection Act
7 3 (1.52%) Security Posture
8 2 (1.02%) Distributed Systems
8 2 (1.02%) Onboarding
8 2 (1.02%) Operational Technology
8 2 (1.02%) Oracle Licensing
8 2 (1.02%) Public Cloud
8 2 (1.02%) Virtual Team
9 1 (0.51%) Analytical Mindset
9 1 (0.51%) NVMe
Operating Systems
1 44 (22.34%) Linux
2 34 (17.26%) Windows
3 18 (9.14%) Unix
4 15 (7.61%) Windows Server
5 11 (5.58%) Red Hat Enterprise Linux
6 8 (4.06%) AIX
6 8 (4.06%) Solaris
7 6 (3.05%) Ubuntu
8 5 (2.54%) Amazon Linux
8 5 (2.54%) Android
8 5 (2.54%) Windows Server 2019
9 3 (1.52%) CentOS
9 3 (1.52%) Windows 10
10 2 (1.02%) HPUX
10 2 (1.02%) Mac OS
10 2 (1.02%) SUSE Linux Enterprise Server
11 1 (0.51%) Data ONTAP
11 1 (0.51%) Windows Server 2012
11 1 (0.51%) Windows Server 2016
Processes & Methodologies
1 115 (58.38%) ITIL
2 78 (39.59%) Problem-Solving
3 58 (29.44%) Change Management
4 46 (23.35%) Agile
5 45 (22.84%) Service Management
6 34 (17.26%) Disaster Recovery
6 34 (17.26%) Performance Tuning
7 33 (16.75%) Incident Management
8 31 (15.74%) Configuration Management
8 31 (15.74%) DevOps
9 27 (13.71%) ITSM
10 26 (13.20%) Continuous Improvement
11 25 (12.69%) Migration
12 24 (12.18%) Service Delivery
13 21 (10.66%) Mentoring
13 21 (10.66%) Root Cause Analysis
14 19 (9.64%) Process Improvement
14 19 (9.64%) Translating Business Requirements
15 18 (9.14%) Quality Management
15 18 (9.14%) Statistics
Programming Languages
1 33 (16.75%) SQL
2 21 (10.66%) Python
3 16 (8.12%) PowerShell
4 14 (7.11%) Shell Script
5 4 (2.03%) JavaScript
5 4 (2.03%) Perl
6 2 (1.02%) Bash
6 2 (1.02%) C#
6 2 (1.02%) Java
6 2 (1.02%) Kotlin
7 1 (0.51%) Groovy
7 1 (0.51%) PL/SQL
7 1 (0.51%) Ruby
Qualifications
1 53 (26.90%) Security Cleared
2 40 (20.30%) SC Cleared
3 37 (18.78%) ITIL Certification
4 11 (5.58%) Cisco Certification
4 11 (5.58%) Degree
5 8 (4.06%) CCNA
6 6 (3.05%) ITIL Foundation Certificate
7 5 (2.54%) BPSS Clearance
8 3 (1.52%) CCIE
8 3 (1.52%) DBS Check
8 3 (1.52%) DV Cleared
8 3 (1.52%) PMI Certification
8 3 (1.52%) PMP
9 2 (1.02%) CCNP
9 2 (1.02%) CISA
9 2 (1.02%) CISM
9 2 (1.02%) CISSP
9 2 (1.02%) Computer Science Degree
9 2 (1.02%) GIAC
9 2 (1.02%) ISACA
Quality Assurance & Compliance
1 20 (10.15%) SLA
2 6 (3.05%) QA
3 4 (2.03%) Disclosure Scotland
4 3 (1.52%) ISO 22301
4 3 (1.52%) ISO 31000
4 3 (1.52%) ISO/IEC 27001
5 2 (1.02%) Data Quality
5 2 (1.02%) PMO
6 1 (0.51%) COBIT
6 1 (0.51%) GDPR
6 1 (0.51%) GRC
6 1 (0.51%) ITGC
System Software
1 25 (12.69%) Active Directory
2 15 (7.61%) VMware Infrastructure
3 8 (4.06%) Oracle RAC
4 7 (3.55%) Docker
5 6 (3.05%) Veritas Cluster Server
6 4 (2.03%) Firmware
6 4 (2.03%) Hyper-V
6 4 (2.03%) VMware NSX
7 3 (1.52%) Apache ZooKeeper
8 2 (1.02%) GPFS
8 2 (1.02%) KVM
8 2 (1.02%) Virtual Machines
9 1 (0.51%) NFS
9 1 (0.51%) vSphere
Systems Management
1 15 (7.61%) Ansible
1 15 (7.61%) Oracle RMAN
2 12 (6.09%) Kubernetes
3 8 (4.06%) Failover Clustering
3 8 (4.06%) Grafana
3 8 (4.06%) Puppet
3 8 (4.06%) SCOM
3 8 (4.06%) Terraform
4 7 (3.55%) Data Guard
4 7 (3.55%) Microsoft Clustering
4 7 (3.55%) Oracle Enterprise Manager
5 6 (3.05%) Prometheus
6 5 (2.54%) Microsoft Intune
6 5 (2.54%) Podman
6 5 (2.54%) Single Sign-On
7 4 (2.03%) EMC NetWorker
7 4 (2.03%) Oracle Flashback
7 4 (2.03%) SCCM
8 3 (1.52%) FortiGate
8 3 (1.52%) NetBackup
Vendors
1 36 (18.27%) Microsoft
2 29 (14.72%) Red Hat
3 26 (13.20%) Cisco
4 25 (12.69%) ServiceNow
4 25 (12.69%) VMware
5 22 (11.17%) Oracle
6 15 (7.61%) Splunk
7 12 (6.09%) Commvault
8 8 (4.06%) NetApp
8 8 (4.06%) Veritas
9 7 (3.55%) Brocade
9 7 (3.55%) Dell
9 7 (3.55%) Dynatrace
9 7 (3.55%) EMC
10 5 (2.54%) Fortinet
10 5 (2.54%) HP
10 5 (2.54%) MuleSoft
10 5 (2.54%) SAP
11 4 (2.03%) Remedy
11 4 (2.03%) Ribbon