Problem Management Contracts in the UK excluding London

Problem Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 157 186 189
Rank change year-on-year +29 +3 -6
Contract jobs citing Problem Management 273 310 409
As % of all contract jobs advertised in the UK excluding London 1.34% 1.33% 1.33%
As % of the Processes & Methodologies category 1.59% 1.49% 1.50%
Number of daily rates quoted 147 170 255
10th Percentile £300 £269 £207
25th Percentile £408 £383 £372
Median daily rate (50th Percentile) £475 £450 £450
Median % change year-on-year +5.56% - +20.00%
75th Percentile £514 £575 £536
90th Percentile £600 £650 £575
UK median daily rate £465 £500 £491
% change year-on-year -7.01% +1.78% +21.30%
Number of hourly rates quoted 44 46 75
10th Percentile £13.29 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £22.50 £13.66 £14.50
Median % change year-on-year +64.71% -5.79% -31.12%
75th Percentile £25.00 £39.69 £17.00
90th Percentile £26.90 £65.38 £23.30
UK median hourly rate £22.50 £13.66 £14.50
% change year-on-year +64.71% -5.79% -31.12%

All Process and Methodology Skills
UK excluding London

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,155 20,842 27,286
As % of all contract IT jobs advertised in the UK excluding London 84.38% 89.51% 89.05%
Number of daily rates quoted 10,227 14,395 19,059
10th Percentile £250 £256 £238
25th Percentile £378 £400 £388
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.29%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £653
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,053 1,276 1,366
10th Percentile £12.31 £10.93 £12.25
25th Percentile £15.25 £15.40 £14.25
Median hourly rate £38.00 £35.00 £20.00
Median % change year-on-year +8.57% +75.00% -6.98%
75th Percentile £61.25 £65.00 £47.16
90th Percentile £72.82 £73.75 £60.46
UK median hourly rate £36.50 £36.40 £25.68
% change year-on-year +0.29% +41.73% +4.82%

Problem Management
Job Vacancy Trend in the UK excluding London

Job postings citing Problem Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Problem Management in the UK excluding London

Problem Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Problem Management in the UK excluding London.

Daily rate trend for Problem Management in the UK excluding London

Problem Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Problem Management in the UK excluding London over the 6 months to 14 May 2024.

Daily rate histogram for Problem Management in the UK excluding London

Problem Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Problem Management in the UK excluding London.

Hourly rate trend for Problem Management in the UK excluding London

Problem Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Problem Management in the UK excluding London over the 6 months to 14 May 2024.

Hourly rate histogram for Problem Management in the UK excluding London

Problem Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK excluding London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +36 83 £493 +12.05% 25
South East 0 51 £450 -11.76% 41
North West +11 46 £493 +14.32% 10
South West +31 42 £520 -0.95% 13
Yorkshire +42 35 £430 -8.51% 13
Midlands +22 35 £425 +11.84% 23
Scotland +7 35 £483 +7.22% 9
West Midlands +16 27 £425 -6.08% 11
East of England -6 27 £350 -36.36% 16
East Midlands +20 8 - - 12
North East - 2 £488 - 2
Wales +15 1 £300 -29.41%
Problem Management
UK

Problem Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (9.52%) Microsoft Exchange
2 22 (8.06%) Confluence
3 9 (3.30%) NetWeaver
4 5 (1.83%) SAS
5 4 (1.47%) IBM HTTP Server
5 4 (1.47%) SharePoint
5 4 (1.47%) WebSphere
5 4 (1.47%) WebSphere Application Server
5 4 (1.47%) WebSphere Portal
6 3 (1.10%) Appian
7 2 (0.73%) Apache
7 2 (0.73%) IIS
7 2 (0.73%) Tomcat
8 1 (0.37%) Oracle Spatial
Applications
1 13 (4.76%) Microsoft Office
2 3 (1.10%) Microsoft Project
3 2 (0.73%) MS Visio
Business Applications
1 9 (3.30%) SAP IBP
2 2 (0.73%) Oracle Assets
2 2 (0.73%) Oracle Cash Management
2 2 (0.73%) Oracle Payables
2 2 (0.73%) Oracle Receivables
2 2 (0.73%) Oracle Subledger Accounting
2 2 (0.73%) Remedy ITSM
Cloud Services
1 27 (9.89%) Azure
2 16 (5.86%) Microsoft 365
3 14 (5.13%) AWS
3 14 (5.13%) GitHub
4 9 (3.30%) SaaS
5 7 (2.56%) Power Platform
6 5 (1.83%) Azure Functions
6 5 (1.83%) Azure Monitor
6 5 (1.83%) Serverless
7 4 (1.47%) OneDrive
7 4 (1.47%) OpenShift
8 2 (0.73%) Entra ID
8 2 (0.73%) PaaS
Communications & Networking
1 13 (4.76%) DHCP
1 13 (4.76%) DNS
2 11 (4.03%) Firewall
3 9 (3.30%) Wireless
4 8 (2.93%) SAN
5 7 (2.56%) LAN
5 7 (2.56%) VPN
6 6 (2.20%) TCP/IP
6 6 (2.20%) WAN
7 5 (1.83%) Fibre Channel
7 5 (1.83%) HTTP
7 5 (1.83%) iSCSI
7 5 (1.83%) VLAN
8 3 (1.10%) Internet
8 3 (1.10%) Intranet
8 3 (1.10%) Skype
9 2 (0.73%) Intrusion Detection
9 2 (0.73%) RTP
9 2 (0.73%) SSL
10 1 (0.37%) RNC
Database & Business Intelligence
1 12 (4.40%) SQL Server
2 9 (3.30%) PostgreSQL
2 9 (3.30%) SAP BW
2 9 (3.30%) SAP HANA
3 7 (2.56%) Power BI
4 6 (2.20%) Data Warehouse
4 6 (2.20%) Metadata
4 6 (2.20%) Metadata Repository
5 5 (1.83%) Data Mining
5 5 (1.83%) MongoDB
6 4 (1.47%) DB2
7 1 (0.37%) Amazon RDS
7 1 (0.37%) GIS
7 1 (0.37%) Spatial Data
Development Applications
1 31 (11.36%) JIRA
2 14 (5.13%) Jenkins
3 4 (1.47%) IBM UrbanCode
4 2 (0.73%) Artifactory
4 2 (0.73%) Bitbucket
4 2 (0.73%) Git
4 2 (0.73%) JMeter
4 2 (0.73%) Selenium
General
1 106 (38.83%) Social Skills
2 44 (16.12%) Public Sector
3 40 (14.65%) Analytical Skills
4 33 (12.09%) Finance
5 13 (4.76%) Legal
6 11 (4.03%) Banking
7 9 (3.30%) Telecoms
8 7 (2.56%) Back Office
8 7 (2.56%) Influencing Skills
9 6 (2.20%) Manufacturing
10 3 (1.10%) Investment Banking
10 3 (1.10%) Organisational Skills
11 2 (0.73%) Automotive
11 2 (0.73%) Electronics
11 2 (0.73%) Inclusion and Diversity
11 2 (0.73%) Law
11 2 (0.73%) Marketing
11 2 (0.73%) Military
12 1 (0.37%) Billing
12 1 (0.37%) Retail
Job Titles
1 44 (16.12%) Analyst
2 28 (10.26%) Problem Manager
3 26 (9.52%) Senior
3 26 (9.52%) Service Analyst
4 25 (9.16%) Service Desk Analyst
5 17 (6.23%) Availability Manager
5 17 (6.23%) Capacity and Availability Manager
5 17 (6.23%) Capacity Manager
6 16 (5.86%) Storage Manager
7 15 (5.49%) IT Support
7 15 (5.49%) Support Specialist
8 14 (5.13%) Incident Manager
8 14 (5.13%) IT Support Specialist
9 13 (4.76%) Call Centre Analyst
9 13 (4.76%) Customer Analyst
9 13 (4.76%) Customer Service Analyst
9 13 (4.76%) Service Manager
10 12 (4.40%) Consultant
11 11 (4.03%) Exchange Engineer
11 11 (4.03%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (5.13%) YAML
2 9 (3.30%) SAP Basis
2 9 (3.30%) SAP Fiori
3 6 (2.20%) Middleware
4 5 (1.83%) AngularJS
4 5 (1.83%) Flash
4 5 (1.83%) POSIX
5 4 (1.47%) J2EE
6 3 (1.10%) CSS
6 3 (1.10%) HTML
6 3 (1.10%) LDAP
7 2 (0.73%) .NET
7 2 (0.73%) .NET Core
7 2 (0.73%) Kafka
7 2 (0.73%) Oracle Fusion
7 2 (0.73%) REST
7 2 (0.73%) RESTful
7 2 (0.73%) Web Services
8 1 (0.37%) OpenLayers
8 1 (0.37%) React Native
Miscellaneous
1 26 (9.52%) Management Information System
2 19 (6.96%) Data Centre
3 14 (5.13%) Virtual Team
4 11 (4.03%) PKI
5 8 (2.93%) Product Ownership
6 6 (2.20%) CMDB
7 5 (1.83%) NVMe
7 5 (1.83%) Self-Motivation
8 4 (1.47%) AS400
8 4 (1.47%) Client/Server
8 4 (1.47%) Clustering
9 3 (1.10%) Analytical Mindset
9 3 (1.10%) Enterprise Storage
9 3 (1.10%) Security Operations Centre
10 2 (0.73%) Driving Licence
10 2 (0.73%) NHS
10 2 (0.73%) Public Cloud
10 2 (0.73%) Replication
10 2 (0.73%) SCADA
10 2 (0.73%) Video Conferencing
Operating Systems
1 49 (17.95%) Windows
2 45 (16.48%) Linux
3 18 (6.59%) zOS
4 16 (5.86%) Windows Server
5 14 (5.13%) Unix
6 9 (3.30%) Apple iOS
7 7 (2.56%) Red Hat Enterprise Linux
8 6 (2.20%) Windows Server 2016
9 5 (1.83%) Windows 10
9 5 (1.83%) Windows Server 2012
9 5 (1.83%) Windows Server 2019
10 4 (1.47%) Data ONTAP
11 2 (0.73%) CentOS
11 2 (0.73%) VMS
Processes & Methodologies
1 130 (47.62%) ITIL
2 96 (35.16%) Problem-Solving
3 86 (31.50%) Incident Management
4 80 (29.30%) Service Management
5 57 (20.88%) Agile
6 48 (17.58%) Change Management
6 48 (17.58%) Mentoring
7 34 (12.45%) Service Delivery
8 33 (12.09%) Capacity Management
9 31 (11.36%) Customer Service
9 31 (11.36%) Data Analysis
9 31 (11.36%) Root Cause Analysis
10 28 (10.26%) Quality Management
10 28 (10.26%) Statistics
11 27 (9.89%) Continuous Improvement
12 25 (9.16%) Stakeholder Management
13 24 (8.79%) Project Management
14 23 (8.42%) Decision-Making
14 23 (8.42%) Storage Management
15 21 (7.69%) High Availability
Programming Languages
1 38 (13.92%) PowerShell
2 27 (9.89%) Python
3 17 (6.23%) JCL
4 16 (5.86%) SQL
5 14 (5.13%) REXX
6 8 (2.93%) Java
6 8 (2.93%) Swift
7 6 (2.20%) T-SQL
8 5 (1.83%) Perl
9 4 (1.47%) Shell Script
10 3 (1.10%) JavaScript
Qualifications
1 101 (37.00%) Security Cleared
2 76 (27.84%) SC Cleared
3 40 (14.65%) Degree
4 23 (8.42%) DV Cleared
5 16 (5.86%) MCP
6 13 (4.76%) ITIL Foundation Certificate
7 8 (2.93%) SAP Certification
8 7 (2.56%) ITIL Certification
9 5 (1.83%) Computer Science Degree
9 5 (1.83%) MCSE
9 5 (1.83%) Microsoft Certification
10 3 (1.10%) BPSS Clearance
11 2 (0.73%) CCNA
11 2 (0.73%) Cisco Certification
11 2 (0.73%) DBS Check
11 2 (0.73%) Dell Certification
11 2 (0.73%) HNC
11 2 (0.73%) HND
12 1 (0.37%) CISSP
12 1 (0.37%) ISEB
Quality Assurance & Compliance
1 13 (4.76%) SLA
2 7 (2.56%) QA
3 4 (1.47%) Cyber Essentials
3 4 (1.47%) GDPR
3 4 (1.47%) ISO/IEC 27001
4 3 (1.10%) Data Quality
4 3 (1.10%) IASME
5 1 (0.37%) Disclosure Scotland
5 1 (0.37%) GRC
System Software
1 29 (10.62%) Active Directory
2 22 (8.06%) NFS
3 17 (6.23%) Time Sharing Option
4 5 (1.83%) Docker
4 5 (1.83%) Virtual Desktop
5 4 (1.47%) GPFS
6 2 (0.73%) BitLocker
6 2 (0.73%) Virtual Machines
7 1 (0.37%) Hyper-V
Systems Management
1 18 (6.59%) Tivoli Storage Manager
2 15 (5.49%) Ansible
3 9 (3.30%) Active Directory Federation Services
4 8 (2.93%) Kubernetes
5 5 (1.83%) SysTrack
6 4 (1.47%) Veritas Storage Foundation
7 3 (1.10%) NetBackup
7 3 (1.10%) SCCM
7 3 (1.10%) Single Sign-On
8 2 (0.73%) CEMLI
8 2 (0.73%) Grafana
8 2 (0.73%) Prometheus
8 2 (0.73%) Terraform
8 2 (0.73%) WSUS
9 1 (0.37%) EMC NetWorker
9 1 (0.37%) Microsoft Intune
9 1 (0.37%) Nagios
9 1 (0.37%) SCOM
9 1 (0.37%) ZABBIX
Vendors
1 37 (13.55%) Microsoft
2 31 (11.36%) ServiceNow
3 26 (9.52%) IBM
4 25 (9.16%) Dell
5 22 (8.06%) SAP
6 21 (7.69%) Brocade
7 18 (6.59%) Broadcom
8 17 (6.23%) CA
9 14 (5.13%) Atlassian
10 13 (4.76%) HP
11 10 (3.66%) Citrix
11 10 (3.66%) NetApp
11 10 (3.66%) Remedy
12 8 (2.93%) Okta
13 7 (2.56%) Cisco
13 7 (2.56%) Veritas
14 5 (1.83%) EMC
14 5 (1.83%) New Relic
14 5 (1.83%) Oracle
14 5 (1.83%) Red Hat