Support Analyst Contract Job Trends in the UK excluding London

Support Analyst
UK > UK excluding London

The median Support Analyst daily rate in the UK excluding London is £180, according to job vacancies posted in the 6 months leading up to 19 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
19 Dec 2025		 Same period 2024 Same period 2023
Rank 167 234 223
Rank change year-on-year +67 -11 -29
Contract jobs requiring a Support Analyst 265 124 184
As % of all contract jobs in the UK excluding London 1.46% 0.83% 0.94%
As % of the Job Titles category 1.62% 0.90% 1.00%
Number of daily rates quoted 115 73 105
10th Percentile £116 £153 £150
25th Percentile £151 £181 £175
Median daily rate (50th Percentile) £180 £215 £225
Median % change year-on-year -16.28% -4.44% +5.88%
75th Percentile £290 £288 £362
90th Percentile £369 £417 £450
UK median daily rate £275 £250 £300
% change year-on-year +10.00% -16.67% +20.00%
Number of hourly rates quoted 57 12 16
10th Percentile £12.97 £20.65 £14.63
25th Percentile £15.50 £22.83 £15.38
Median hourly rate £18.87 £24.50 £17.75
Median % change year-on-year -22.98% +38.03% +7.58%
75th Percentile £25.15 £30.68 £21.31
90th Percentile £31.40 £36.37 £23.75
UK median hourly rate £21.00 £24.50 £18.50
% change year-on-year -14.29% +32.43% -5.13%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 16,356 13,848 18,397
% of contract IT jobs with a recognized job title 90.08% 92.36% 93.52%
Number of daily rates quoted 10,052 8,265 12,022
10th Percentile £210 £213 £213
25th Percentile £369 £363 £381
Median daily rate (50th Percentile) £475 £489 £500
Median % change year-on-year -2.86% -2.20% -
75th Percentile £575 £591 £600
90th Percentile £675 £676 £688
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,646 795 1,208
10th Percentile £13.85 £15.41 £14.36
25th Percentile £17.50 £20.30 £18.35
Median hourly rate £25.15 £32.50 £45.00
Median % change year-on-year -22.62% -27.78% +80.76%
75th Percentile £57.50 £64.61 £65.00
90th Percentile £70.08 £71.25 £77.50
UK median hourly rate £25.50 £34.00 £44.50
% change year-on-year -25.00% -23.60% +48.33%

Support Analyst
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in the UK excluding London.

Support Analyst job vacancy trend in the UK excluding London

Support Analyst
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK excluding London.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK excluding London

Support Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Analyst in the UK excluding London over the 6 months to 19 December 2025.

Daily rate histogram for Support Analyst in the UK excluding London

Support Analyst
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK excluding London.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK excluding London

Support Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Analyst in the UK excluding London over the 6 months to 19 December 2025.

Hourly rate histogram for Support Analyst in the UK excluding London

Support Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK excluding London region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
North of England -11 70 £175 -19.42% 49
South East +18 58 £220 -12.87% 53
East of England +27 51 £171 +5.23% 14
North West -3 38 £363 +73.65% 26
Midlands -39 29 £145 -17.14% 33
South West -12 21 £275 +7.84% 17
Northern Ireland +10 19 £180 +16.13% 1
North East +9 19 £120 -56.36% 5
West Midlands -27 17 £148 -18.06% 20
Yorkshire -41 13 £290 +33.53% 18
Wales +16 12 £290 +52.63% 1
East Midlands -22 12 £140 -17.65% 12
Scotland -6 5 £260 +36.84% 8
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 19 December 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Analyst in the job title.

1 106 (40.00%) Microsoft
1 106 (40.00%) Windows
2 78 (29.43%) Problem-Solving
3 74 (27.92%) Active Directory
4 73 (27.55%) Customer Service
5 69 (26.04%) Microsoft 365
6 54 (20.38%) ITIL
7 52 (19.62%) Degree
8 48 (18.11%) Microsoft Office
9 41 (15.47%) ITSM
10 39 (14.72%) Azure
11 31 (11.70%) Problem Management
11 31 (11.70%) Service Management
12 29 (10.94%) Project Management
12 29 (10.94%) Security Cleared
12 29 (10.94%) SLA
13 28 (10.57%) Windows 10
14 27 (10.19%) Asset Management
15 26 (9.81%) SC Cleared
15 26 (9.81%) Service Delivery
16 25 (9.43%) Information Security
16 25 (9.43%) LAN
17 24 (9.06%) Microsoft Exchange
17 24 (9.06%) Wi-Fi
18 22 (8.30%) SharePoint
19 21 (7.92%) Mobile Device Management
20 20 (7.55%) Change Management
20 20 (7.55%) Decision-Making
20 20 (7.55%) Microsoft Excel
20 20 (7.55%) SCCM

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (9.06%) Microsoft Exchange
2 22 (8.30%) SharePoint
3 14 (5.28%) Skype for Business
4 7 (2.64%) Exchange Server 2013
4 7 (2.64%) Mattermost
5 1 (0.38%) Confluence
Applications
1 48 (18.11%) Microsoft Office
2 20 (7.55%) Microsoft Excel
3 14 (5.28%) Microsoft PowerPoint
4 7 (2.64%) MS Visio
Business Applications
1 7 (2.64%) Remedy ITSM
2 4 (1.51%) Dynamics CRM
3 2 (0.75%) Dynamics GP
4 1 (0.38%) assyst
4 1 (0.38%) Salesforce CRM
Cloud Services
1 69 (26.04%) Microsoft 365
2 39 (14.72%) Azure
3 10 (3.77%) OneDrive
4 5 (1.89%) Entra ID
5 4 (1.51%) AWS
5 4 (1.51%) Dynamics 365
6 2 (0.75%) GCP
6 2 (0.75%) WhatsApp
7 1 (0.38%) ChatGPT
7 1 (0.38%) Microsoft Copilot
7 1 (0.38%) PaaS
7 1 (0.38%) Power Automate
7 1 (0.38%) Power Platform
7 1 (0.38%) PowerApps
7 1 (0.38%) SaaS
7 1 (0.38%) Slack
Communications & Networking
1 25 (9.43%) LAN
2 24 (9.06%) Wi-Fi
3 18 (6.79%) TCP/IP
4 17 (6.42%) WAN
5 16 (6.04%) VPN
6 14 (5.28%) Skype
7 12 (4.53%) Wireless
8 7 (2.64%) DHCP
8 7 (2.64%) DNS
9 6 (2.26%) PABX
9 6 (2.26%) Structured Cabling
10 4 (1.51%) Firewall
11 2 (0.75%) Broadband
11 2 (0.75%) Cisco IOS
11 2 (0.75%) PuTTY
11 2 (0.75%) RS-232
11 2 (0.75%) VLAN
11 2 (0.75%) WLAN
11 2 (0.75%) X.400
12 1 (0.38%) HTTP
Database & Business Intelligence
1 11 (4.15%) Oracle Database
1 11 (4.15%) Oracle Reports
2 7 (2.64%) SQL Server
3 1 (0.38%) Relational Database
Development Applications
1 7 (2.64%) JIRA
2 1 (0.38%) Postman
2 1 (0.38%) SoapUI
2 1 (0.38%) Tricentis qTest
General
1 100 (37.74%) Social Skills
2 63 (23.77%) Analytical Skills
3 34 (12.83%) Finance
4 20 (7.55%) Manufacturing
5 15 (5.66%) Public Sector
6 14 (5.28%) Organisational Skills
7 12 (4.53%) Inclusion and Diversity
8 11 (4.15%) Banking
9 9 (3.40%) Financial Institution
9 9 (3.40%) Investment Banking
9 9 (3.40%) Retail
10 8 (3.02%) Telecoms
11 4 (1.51%) Police
12 3 (1.13%) Marketing
13 2 (0.75%) Electronics
13 2 (0.75%) Local Government
14 1 (0.38%) Automotive
14 1 (0.38%) Games
14 1 (0.38%) Legal
14 1 (0.38%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.75%) Web Services
2 1 (0.38%) JSON
2 1 (0.38%) REST
2 1 (0.38%) SOAP
2 1 (0.38%) XML
Miscellaneous
1 32 (12.08%) Management Information System
2 19 (7.17%) Driving Licence
3 18 (6.79%) Self-Motivation
4 17 (6.42%) NHS
5 15 (5.66%) CMDB
6 13 (4.91%) Onboarding
7 10 (3.77%) Blackberry
7 10 (3.77%) BYOD
8 9 (3.40%) Video Conferencing
9 6 (2.26%) Smartphone
9 6 (2.26%) Virtual Team
10 5 (1.89%) Team-Oriented Environment
11 4 (1.51%) Data Centre
12 2 (0.75%) iPad
13 1 (0.38%) Data Protection Act
13 1 (0.38%) Enterprise Software
13 1 (0.38%) iPhone
13 1 (0.38%) Life Science
13 1 (0.38%) Manufacturing Execution System
13 1 (0.38%) SCADA
Operating Systems
1 106 (40.00%) Windows
2 28 (10.57%) Windows 10
3 19 (7.17%) Windows Server
4 16 (6.04%) Windows Server 2003
5 14 (5.28%) Windows Server 2016
6 11 (4.15%) AIX
6 11 (4.15%) Windows 7
7 9 (3.40%) Linux
8 5 (1.89%) Windows Server 2012
9 4 (1.51%) Mac OS
10 3 (1.13%) Apple iOS
11 1 (0.38%) Android
Processes & Methodologies
1 78 (29.43%) Problem-Solving
2 73 (27.55%) Customer Service
3 54 (20.38%) ITIL
4 41 (15.47%) ITSM
5 31 (11.70%) Problem Management
5 31 (11.70%) Service Management
6 29 (10.94%) Project Management
7 27 (10.19%) Asset Management
8 26 (9.81%) Service Delivery
9 25 (9.43%) Information Security
10 21 (7.92%) Mobile Device Management
11 20 (7.55%) Change Management
11 20 (7.55%) Decision-Making
12 19 (7.17%) Continuous Improvement
13 18 (6.79%) Incident Management
13 18 (6.79%) Validation
14 16 (6.04%) Data Analysis
14 16 (6.04%) Proactive Monitoring
14 16 (6.04%) Root Cause Analysis
15 15 (5.66%) Cybersecurity
Programming Languages
1 15 (5.66%) SQL
2 7 (2.64%) PowerShell
Qualifications
1 52 (19.62%) Degree
2 29 (10.94%) Security Cleared
3 26 (9.81%) SC Cleared
4 16 (6.04%) Microsoft Certification
5 15 (5.66%) MCP
6 11 (4.15%) ITIL Certification
7 10 (3.77%) A+ Certification
7 10 (3.77%) HNC
7 10 (3.77%) HND
7 10 (3.77%) MCSE
8 6 (2.26%) ECDL
9 5 (1.89%) MCDST
10 3 (1.13%) Computer Science Degree
10 3 (1.13%) ITIL Foundation Certificate
11 2 (0.75%) CCNA
11 2 (0.75%) CCNP
11 2 (0.75%) Cisco Certification
Quality Assurance & Compliance
1 29 (10.94%) SLA
2 5 (1.89%) PMO
3 3 (1.13%) GDPR
System Software
1 74 (27.92%) Active Directory
2 4 (1.51%) BitLocker
3 3 (1.13%) Firmware
4 1 (0.38%) Hyper-V
4 1 (0.38%) VMware Infrastructure
Systems Management
1 20 (7.55%) SCCM
2 15 (5.66%) Microsoft Intune
3 7 (2.64%) HP SiteScope
3 7 (2.64%) SCOM
4 2 (0.75%) Systems Management Server (SMS)
5 1 (0.38%) Jamf Pro
5 1 (0.38%) Kibana
Vendors
1 106 (40.00%) Microsoft
2 19 (7.17%) Apple
2 19 (7.17%) HP
3 16 (6.04%) Citrix
3 16 (6.04%) MobileIron
3 16 (6.04%) Oracle
4 14 (5.28%) Cisco
5 13 (4.91%) ServiceNow
6 9 (3.40%) Remedy
6 9 (3.40%) Splunk
7 6 (2.26%) IBM
7 6 (2.26%) IFS
7 6 (2.26%) McAfee
7 6 (2.26%) Mitel
8 5 (1.89%) Computacenter
8 5 (1.89%) iManage
9 4 (1.51%) Netskope
9 4 (1.51%) SAP
10 3 (1.13%) Dell
10 3 (1.13%) Google
176 Support Analyst jobs in the UK excluding London