First Line Support Engineer
UK
The median First Line Support Engineer salary in the UK is £27,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 18 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 690 | 764 | 828 |
| Rank change year-on-year | +74 | +64 | +280 |
| Permanent jobs requiring a 1st Line Support Engineer | 39 | 119 | 133 |
| As % of all permanent jobs advertised in the UK | 0.070% | 0.12% | 0.13% |
| As % of the Job Titles category | 0.077% | 0.13% | 0.15% |
| Number of salaries quoted | 35 | 114 | 124 |
| 10th Percentile | £21,250 | £21,000 | £21,475 |
| 25th Percentile | £25,500 | £22,500 | £23,250 |
| Median annual salary (50th Percentile) | £27,500 | £26,500 | £25,000 |
| Median % change year-on-year | +3.77% | +6.00% | +4.17% |
| 75th Percentile | £33,750 | £28,750 | £28,750 |
| 90th Percentile | £37,500 | £36,500 | £30,925 |
| UK excluding London median annual salary | £27,000 | £25,500 | £25,000 |
| % change year-on-year | +5.88% | +2.00% | +11.11% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,837 | 94,491 | 90,806 |
| % of permanent jobs with a recognized job title | 90.77% | 94.69% | 91.50% |
| Number of salaries quoted | 27,317 | 67,546 | 57,366 |
| 10th Percentile | £29,500 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £52,500 | £60,000 |
| Median % change year-on-year | +6.67% | -12.50% | - |
| 75th Percentile | £73,886 | £71,000 | £80,000 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,645 | £50,000 | £53,000 |
| % change year-on-year | +3.29% | -5.66% | +6.00% |
1st Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st Line Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Salary Histogram
Salary distribution for jobs citing 1st Line Support Engineer over the 6 months to 18 May 2025.
1st Line Support Engineer
Top 10 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the UK over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +81 | 34 | £28,000 | +11.44% | 30 |
| UK excluding London | +111 | 31 | £27,000 | +5.88% | 22 |
| South East | +81 | 18 | £28,000 | +16.67% | 13 |
| Work from Home | +108 | 10 | £28,000 | +3.70% | 5 |
| Midlands | +68 | 9 | £27,250 | -0.91% | |
| London | +101 | 7 | £27,500 | - | 10 |
| Wales | +36 | 5 | £22,500 | +2.27% | |
| East Midlands | +27 | 5 | £26,500 | +17.78% | |
| West Midlands | +49 | 4 | £28,000 | +1.82% | |
| South West | +103 | 1 | £27,000 | +8.00% | 4 |
1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2025, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Engineer in the job title.
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1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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