First Line Support Engineer
UK
The median First Line Support Engineer salary in the UK is £23,500 per year according to job vacancies posted during the 6 months to 9 December 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Dec 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 648 | 967 | 923 |
| Rank change year-on-year | +319 | -44 | -235 |
| Permanent jobs requiring a 1st Line Support Engineer | 81 | 111 | 147 |
| As % of all permanent jobs advertised in the UK | 0.16% | 0.091% | 0.12% |
| As % of the Job Titles category | 0.16% | 0.095% | 0.12% |
| Number of salaries quoted | 75 | 108 | 140 |
| 10th Percentile | £21,250 | £22,000 | £19,125 |
| 25th Percentile | £21,750 | £22,750 | £19,938 |
| Median annual salary (50th Percentile) | £23,500 | £25,750 | £22,500 |
| Median % change year-on-year | -8.74% | +14.44% | +4.65% |
| 75th Percentile | £25,625 | £28,000 | £25,000 |
| 90th Percentile | £29,050 | £32,525 | £29,525 |
| UK excluding London median annual salary | £23,500 | £25,500 | £21,500 |
| % change year-on-year | -7.84% | +18.60% | +3.61% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,748 | 116,938 | 121,615 |
| % of permanent jobs with a recognized job title | 95.41% | 95.42% | 95.23% |
| Number of salaries quoted | 36,451 | 73,675 | 84,434 |
| 10th Percentile | £31,250 | £32,750 | £32,250 |
| 25th Percentile | £42,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £57,500 |
| Median % change year-on-year | - | +4.35% | +4.55% |
| 75th Percentile | £80,000 | £81,250 | £77,500 |
| 90th Percentile | £97,500 | £98,750 | £95,000 |
| UK excluding London median annual salary | £52,500 | £52,500 | £50,000 |
| % change year-on-year | - | +5.00% | +5.26% |
1st Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st Line Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Salary Histogram
Salary distribution for jobs citing 1st Line Support Engineer over the 6 months to 9 December 2023.
1st Line Support Engineer
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the UK over the 6 months to 9 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +315 | 72 | £23,500 | -9.62% | 46 |
| UK excluding London | +210 | 62 | £23,500 | -7.84% | 45 |
| Work from Home | +267 | 45 | £23,500 | -2.08% | 12 |
| South East | +166 | 24 | £24,500 | +4.26% | 19 |
| South West | +76 | 23 | £23,500 | -9.62% | 4 |
| London | +266 | 16 | £25,000 | -18.03% | 5 |
| East of England | +122 | 5 | £22,500 | - | 6 |
| Scotland | +32 | 5 | £25,000 | +28.21% | 1 |
| Northern Ireland | +43 | 3 | £35,000 | +34.62% | 1 |
| Midlands | +118 | 2 | £24,250 | -4.90% | 2 |
| West Midlands | +123 | 1 | £21,000 | -19.23% |
1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 December 2023, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Engineer in the job title.
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1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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