Customer Analytics Contracts

Customer Analytics
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Analytics skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Analytics over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 587 698 834
Rank change year-on-year +111 +136 -160
Contract jobs citing Customer Analytics 4 9 28
As % of all contract jobs advertised in the UK 0.009% 0.015% 0.031%
As % of the Processes & Methodologies category 0.011% 0.017% 0.035%
Number of daily rates quoted 2 7 15
10th Percentile £287 - £375
25th Percentile £319 - £463
Median daily rate (50th Percentile) £384 £450 £625
Median % change year-on-year -14.72% -28.00% +13.64%
75th Percentile £444 £538 £739
90th Percentile £474 £633 £740
UK excluding London median daily rate £488 - £500
% change year-on-year - - +25.00%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £26.50
Median hourly rate - - £27.50
75th Percentile - - £28.50
90th Percentile - - -
UK excluding London median hourly rate - - -

All Process and Methodology Skills
UK

Customer Analytics is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,683 54,210 80,866
As % of all contract IT jobs advertised in the UK 86.32% 89.89% 90.59%
Number of daily rates quoted 24,351 37,527 56,743
10th Percentile £300 £325 £340
25th Percentile £413 £438 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +8.36%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +9.83%
Number of hourly rates quoted 2,427 1,790 1,945
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.64 £15.25
Median hourly rate £35.00 £37.50 £25.00
Median % change year-on-year -6.67% +50.00% -
75th Percentile £58.75 £65.00 £49.25
90th Percentile £72.07 £75.00 £63.75
UK excluding London median hourly rate £35.50 £37.30 £20.00
% change year-on-year -4.83% +86.50% -8.17%

Customer Analytics
Job Vacancy Trend

Job postings citing Customer Analytics as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Analytics in the UK

Customer Analytics
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Analytics.

Daily rate trend for Customer Analytics in the UK

Customer Analytics
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Analytics over the 6 months to 23 April 2024.

Daily rate histogram for Customer Analytics in the UK

Customer Analytics
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Analytics.

Hourly rate trend for Customer Analytics in the UK

Customer Analytics
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analytics within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +109 3 £384 -14.72% 19
London +95 2 £280 -37.78% 8
Work from Home +115 1 £488 +8.33% 7
UK excluding London +57 1 £488 - 11
South East +19 1 £488 - 4

Customer Analytics
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Power Platform
Database & Business Intelligence
1 2 (50.00%) Big Data
1 2 (50.00%) Power BI
2 1 (25.00%) Tableau
General
1 3 (75.00%) Analytical Skills
1 3 (75.00%) Marketing
2 2 (50.00%) German Language
2 2 (50.00%) Social Skills
3 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Marketing Specialist
2 1 (25.00%) Analyst
2 1 (25.00%) Customer Analyst
2 1 (25.00%) Data Analyst
2 1 (25.00%) Operations Manager
2 1 (25.00%) Sales Manager
2 1 (25.00%) Sales Operations Manager
Miscellaneous
1 2 (50.00%) Digital Media
2 1 (25.00%) Virtual Team
Processes & Methodologies
1 4 (100.00%) Analytics
2 2 (50.00%) Actionable Insight
2 2 (50.00%) Anthropology
2 2 (50.00%) Business Intelligence
2 2 (50.00%) Market Research
2 2 (50.00%) Matrix Organization
2 2 (50.00%) Psychology
2 2 (50.00%) Qualitative Research
2 2 (50.00%) Quantitative Research
2 2 (50.00%) Sociology
3 1 (25.00%) Analytical Thinking
3 1 (25.00%) CRM
3 1 (25.00%) Data Analysis
3 1 (25.00%) Mathematics
3 1 (25.00%) Problem-Solving
3 1 (25.00%) Project Management
3 1 (25.00%) Strategic Thinking
Programming Languages
1 1 (25.00%) Python
1 1 (25.00%) SQL
Qualifications
1 2 (50.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Salesforce