Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Analytics skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analytics over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Analytics
UK
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 1034 1147 1168
Rank change year-on-year +113 +21 +83
Permanent jobs citing Customer Analytics 148 78 141
As % of all permanent IT jobs advertised in the UK 0.082% 0.041% 0.065%
As % of the Processes & Methodologies category 0.091% 0.046% 0.074%
Number of salaries quoted 120 65 108
UK median annual salary £43,500 £67,500 £55,000
Median salary % change year-on-year -35.56% +22.73% -15.38%
10th Percentile £34,500 £37,500 £31,250
90th Percentile £70,000 £94,500 £75,000
UK excluding London median annual salary £41,250 £46,000 £67,500
% change year-on-year -10.33% -31.85% +75.32%

Customer Analytics is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 162377 170041 191608
As % of all permanent IT jobs advertised in the UK 89.91% 89.40% 88.80%
Number of salaries quoted 128248 141329 157803
UK median annual salary £50,000 £49,500 £47,500
Median salary % change year-on-year +1.01% +4.21% +5.56%
10th Percentile £28,750 £28,000 £27,500
90th Percentile £80,000 £78,750 £77,500
UK excluding London median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - +6.25%

Customer Analytics
Job Vacancy Trend

Job postings citing Customer Analytics as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Analytics in the UK

Customer Analytics
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analytics.

Salary trend for Customer Analytics in the UK

Customer Analytics
Salary Histogram

The salary distribution of IT jobs citing Customer Analytics over the 6 months to 22 November 2017.

Salary histogram for Customer Analytics in the UK

Customer Analytics
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analytics within the UK over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +65 120 £45,000 -33.33% 6
UK excluding London +89 88 £41,250 -10.33% 2
London +17 56 £55,000 -31.25% 4
Scotland +8 25 £40,000 -41.39%
North of England +10 20 £42,500 +38.21% 1
North West -3 19 £42,500 +41.67% 1
East of England +15 18 £27,500 -38.20%
Midlands +42 16 £40,500 -11.48%
West Midlands +15 16 £40,500 -11.48%
South East +40 6 £57,500 -17.86% 1
South West - 4 £43,000 -
Yorkshire +21 2 £35,000 -26.32%

For the 6 months to 22 November 2017, IT jobs citing Customer Analytics also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Analytics.

1 148 (100.00%) Analytics
2 79 (53.38%) SQL
3 76 (51.35%) Analytical Skills
4 72 (48.65%) Finance
5 68 (45.95%) SAS
6 63 (42.57%) Python
7 57 (38.51%) Marketing
8 49 (33.11%) Retail
9 46 (31.08%) R
10 42 (28.38%) Degree
11 41 (27.70%) Business Intelligence
12 40 (27.03%) Big Data
13 33 (22.30%) Statistics
14 28 (18.92%) Data Management
14 28 (18.92%) Machine Learning
15 27 (18.24%) Apache Spark
16 26 (17.57%) Statistical Modelling
17 25 (16.89%) Hadoop
17 25 (16.89%) Mathematics
18 24 (16.22%) Agile Software Development
19 23 (15.54%) Data Analysis
19 23 (15.54%) Actionable Insight
20 22 (14.86%) Computer Science
21 21 (14.19%) Visualisation
22 20 (13.51%) Apache Hive
22 20 (13.51%) Tableau
22 20 (13.51%) Amazon AWS
22 20 (13.51%) Web Services
22 20 (13.51%) Strategic Thinking
23 19 (12.84%) SAS Enterprise Guide

Customer Analytics
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (45.95%) SAS
2 27 (18.24%) Apache Spark
3 8 (5.41%) Jupyter
4 6 (4.05%) Adobe Experience Manager
5 1 (0.68%) CMS
Applications
1 18 (12.16%) Microsoft Excel
2 16 (10.81%) SPSS
3 6 (4.05%) Fireworks
3 6 (4.05%) InVision
3 6 (4.05%) Photoshop
4 4 (2.70%) EViews
4 4 (2.70%) Microsoft PowerPoint
4 4 (2.70%) SPSS Modeler
5 2 (1.35%) Gephi
6 1 (0.68%) UserZoom
Business Applications
1 6 (4.05%) Cognos Business Intelligence
2 2 (1.35%) Adobe Campaign
Cloud Services
1 20 (13.51%) Amazon AWS
2 6 (4.05%) Azure Machine Learning
2 6 (4.05%) Microsoft Azure
3 3 (2.03%) Google Cloud Platform
4 2 (1.35%) Cortana Intelligence Suite
4 2 (1.35%) SaaS
5 1 (0.68%) Adobe Analytics
5 1 (0.68%) Flurry Analytics
5 1 (0.68%) Google Analytics
Communications & Networking
1 2 (1.35%) NAS
1 2 (1.35%) SAN
Database & Business Intelligence
1 40 (27.03%) Big Data
2 25 (16.89%) Hadoop
3 20 (13.51%) Apache Hive
4 19 (12.84%) SAS Enterprise Guide
5 17 (11.49%) Impala
6 13 (8.78%) Base SAS
7 12 (8.11%) Data Mining
8 7 (4.73%) SQL Server
9 6 (4.05%) Cognos Report Studio
9 6 (4.05%) Data Warehouse
9 6 (4.05%) OLAP
9 6 (4.05%) Oracle Database
9 6 (4.05%) Oracle OLAP
9 6 (4.05%) QlikView
9 6 (4.05%) SAS Data Integration Studio
9 6 (4.05%) SAS Enterprise Miner
10 5 (3.38%) MySQL
10 5 (3.38%) Sqoop
10 5 (3.38%) Text Mining
11 3 (2.03%) Relational Database
Development Applications
1 6 (4.05%) Axure RP
2 4 (2.70%) RStudio
General
1 72 (48.65%) Finance
2 57 (38.51%) Marketing
3 49 (33.11%) Retail
4 7 (4.73%) Games
5 3 (2.03%) Banking
6 2 (1.35%) French Language
6 2 (1.35%) Retail Banking
6 2 (1.35%) Telecoms
7 1 (0.68%) Legal
Job Titles
1 61 (41.22%) Analyst
2 39 (26.35%) Consultant
3 24 (16.22%) Data Analyst
4 21 (14.19%) Data Consultant
5 19 (12.84%) Analytics Consultant
5 19 (12.84%) SAS Consultant
6 15 (10.14%) Data Scientist
7 12 (8.11%) Business Analyst
7 12 (8.11%) Customer Analyst
7 12 (8.11%) Data Analytics Consultant
7 12 (8.11%) Developer
8 9 (6.08%) Software Analyst
9 8 (5.41%) Business Intelligence Analyst
9 8 (5.41%) Senior Consultant
9 8 (5.41%) SQL Analyst
10 7 (4.73%) Retail Business Analyst
10 7 (4.73%) SAS Developer
10 7 (4.73%) Senior Analyst
11 6 (4.05%) SAS Analyst
11 6 (4.05%) UX Designer
Libraries, Frameworks & Software Standards
1 20 (13.51%) Web Services
2 11 (7.43%) JSON
3 6 (4.05%) Ajax
3 6 (4.05%) CSS
3 6 (4.05%) HTML
4 3 (2.03%) Natural Language Processing
5 2 (1.35%) D3.js
5 2 (1.35%) XML
6 1 (0.68%) jQuery
6 1 (0.68%) Kafka
6 1 (0.68%) Node.js
6 1 (0.68%) React
6 1 (0.68%) Sass
6 1 (0.68%) Twitter Bootstrap
Miscellaneous
1 76 (51.35%) Analytical Skills
2 22 (14.86%) Computer Science
3 18 (12.16%) Algorithms
4 17 (11.49%) Foreign Exchange (FX)
5 11 (7.43%) Credit Risk
6 9 (6.08%) Social Media
6 9 (6.08%) User Experience
7 5 (3.38%) BBC
7 5 (3.38%) Greenfield Project
8 4 (2.70%) Fintech
8 4 (2.70%) FMCG
9 3 (2.03%) Enterprise Software
10 2 (1.35%) Data Centre
10 2 (1.35%) Management Information System
11 1 (0.68%) Blog
11 1 (0.68%) Clustering
11 1 (0.68%) Cybercrime
11 1 (0.68%) Cyberthreat
11 1 (0.68%) Digital Media
11 1 (0.68%) Mobile Payment
Operating Systems
1 6 (4.05%) Unix
2 1 (0.68%) Android
2 1 (0.68%) Apple iOS
2 1 (0.68%) Linux
Processes & Methodologies
1 148 (100.00%) Analytics
2 41 (27.70%) Business Intelligence
3 33 (22.30%) Statistics
4 28 (18.92%) Data Management
4 28 (18.92%) Machine Learning
5 26 (17.57%) Statistical Modelling
6 25 (16.89%) Mathematics
7 24 (16.22%) Agile Software Development
8 23 (15.54%) Actionable Insight
8 23 (15.54%) Data Analysis
9 21 (14.19%) Visualisation
10 20 (13.51%) Strategic Thinking
11 19 (12.84%) Predictive Modelling
12 17 (11.49%) Project Management
13 16 (10.81%) Data Visualisation
13 16 (10.81%) Global Marketing
14 15 (10.14%) Customer Insight
14 15 (10.14%) Econometrics
14 15 (10.14%) Statistical Analysis
15 14 (9.46%) Data Modelling
Programming Languages
1 79 (53.38%) SQL
2 63 (42.57%) Python
3 46 (31.08%) R
4 16 (10.81%) MATLAB
5 11 (7.43%) VBA
6 9 (6.08%) Java
7 6 (4.05%) C++
8 3 (2.03%) C#
9 1 (0.68%) Bash Shell
9 1 (0.68%) JavaScript
9 1 (0.68%) PHP
9 1 (0.68%) Scala
Qualifications
1 42 (28.38%) Degree
2 17 (11.49%) Computer Science Degree
3 15 (10.14%) Numerate Degree
4 2 (1.35%) ITIL Certification
5 1 (0.68%) DV Cleared
5 1 (0.68%) SAS Certification
5 1 (0.68%) Security Cleared
Quality Assurance & Compliance
1 13 (8.78%) Actionable Recommendations
2 12 (8.11%) Data Quality
3 9 (6.08%) QA
System Software
1 11 (7.43%) Apache Flume
Systems Management
1 5 (3.38%) Oozie
2 1 (0.68%) EMC NetWorker
Vendors
1 20 (13.51%) Tableau
2 17 (11.49%) Teradata
3 16 (10.81%) Informatica
4 15 (10.14%) Adobe
5 14 (9.46%) Oracle
6 12 (8.11%) Google
7 7 (4.73%) Cognos
7 7 (4.73%) IBM
8 6 (4.05%) SAP
9 4 (2.70%) Microsoft
10 3 (2.03%) Capita
11 1 (0.68%) comScore
11 1 (0.68%) Hitwise
11 1 (0.68%) Salesforce.com