ISO/IEC 20000 (supersedes BS 15000)
UK
The table below provides summary statistics for contract job vacancies requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.
| 6 months to 31 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 501 | 534 | 633 |
| Rank change year-on-year | +33 | +99 | +165 |
| Contract jobs citing ISO/IEC 20000 | 18 | 38 | 54 |
| As % of all contract jobs advertised in the UK | 0.062% | 0.089% | 0.096% |
| As % of the Quality Assurance & Compliance category | 0.39% | 0.63% | 0.71% |
| Number of daily rates quoted | 8 | 32 | 40 |
| 10th Percentile | - | £453 | £350 |
| 25th Percentile | £450 | £500 | £455 |
| Median daily rate (50th Percentile) | £575 | £600 | £563 |
| Median % change year-on-year | -4.17% | +6.67% | +25.00% |
| 75th Percentile | £614 | - | £591 |
| 90th Percentile | £679 | £634 | £654 |
| UK excluding London median daily rate | £575 | £600 | £550 |
| % change year-on-year | -4.17% | +9.09% | +37.50% |
| Number of hourly rates quoted | 0 | 2 | 4 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | £26.25 | £45.00 |
| Median hourly rate | - | £27.50 | £50.00 |
| Median % change year-on-year | - | -45.00% | - |
| 75th Percentile | - | £28.75 | £55.00 |
| 90th Percentile | - | - | - |
| UK excluding London median hourly rate | - | £27.50 | £48.75 |
| % change year-on-year | - | -43.59% | - |
All Quality Assurance and Compliance Skills
UK
ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills.
| Contract vacancies with a requirement for quality assurance or compliance skills | 4,652 | 5,994 | 7,575 |
| As % of all contract IT jobs advertised in the UK | 15.95% | 13.97% | 13.50% |
| Number of daily rates quoted | 2,978 | 3,792 | 5,161 |
| 10th Percentile | £263 | £280 | £290 |
| 25th Percentile | £400 | £400 | £413 |
| Median daily rate (50th Percentile) | £500 | £510 | £525 |
| Median % change year-on-year | -1.96% | -2.86% | +1.94% |
| 75th Percentile | £613 | £625 | £640 |
| 90th Percentile | £725 | £750 | £750 |
| UK excluding London median daily rate | £475 | £475 | £485 |
| % change year-on-year | - | -2.06% | +7.78% |
| Number of hourly rates quoted | 180 | 402 | 240 |
| 10th Percentile | £15.13 | £10.96 | £13.29 |
| 25th Percentile | £22.11 | £13.20 | £18.50 |
| Median hourly rate | £33.50 | £22.04 | £37.50 |
| Median % change year-on-year | +52.01% | -41.24% | +26.05% |
| 75th Percentile | £67.50 | £47.81 | £63.36 |
| 90th Percentile | £80.28 | £68.87 | £77.73 |
| UK excluding London median hourly rate | £33.88 | £18.97 | £35.00 |
| % change year-on-year | +78.60% | -45.80% | +55.56% |
ISO/IEC 20000
Job Vacancy Trend
Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.
ISO/IEC 20000
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing ISO/IEC 20000.
ISO/IEC 20000
Daily Rate Histogram
Daily rate distribution for jobs citing ISO/IEC 20000 over the 6 months to 31 May 2025.
ISO/IEC 20000
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000.
ISO/IEC 20000
Top 12 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +35 | 15 | £575 | - | 26 |
| UK excluding London | +40 | 9 | £575 | -4.17% | 23 |
| Work from Home | +35 | 8 | £550 | - | 14 |
| London | +49 | 7 | £575 | +15.00% | 4 |
| Midlands | +15 | 3 | £500 | -28.57% | 4 |
| North of England | - | 3 | £550 | - | 10 |
| West Midlands | +14 | 2 | - | - | 4 |
| Scotland | +5 | 2 | £675 | +12.50% | 1 |
| North West | - | 2 | £650 | - | 6 |
| South West | +43 | 1 | - | - | 1 |
| Yorkshire | - | 1 | £450 | - | |
| East Midlands | - | 1 | £500 | - |
ISO/IEC 20000
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: