The median annual salary for a Desktop Support Engineer was £31,500 in advertised job vacancies in London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
England / London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 507 484 567
Rank change year-on-year -23 +83  
Permanent jobs requiring a Desktop Support Engineer 105 153 114
As % of all permanent IT jobs advertised in London 0.29% 0.39% 0.25%
As % of the Job Titles category 0.30% 0.40% 0.27%
Number of salaries quoted 91 146 103
Median salary £31,500 £32,500 £29,000
Median salary % change year-on-year -3.07% +12.06%  
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £50,000 £50,000 £40,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34435 37857 42919
As % of all permanent IT job vacancies advertised in London 94.83% 95.92% 95.87%
Number of salaries quoted 27911 32929 36278
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Desktop Support Engineer
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Desktop Support Engineer in the job title.

Job vacancy trend for Desktop Support Engineer in London

Desktop Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in London.

Salary trend for Desktop Support Engineer in London

Desktop Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Desktop Support Engineer in London over the 3 months to 25 June 2017.

Salary histogram for Desktop Support Engineer in London

Desktop Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the London region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +20 14 £30,000 -9.09% 5
Croydon +7 3 £24,000 -11.11%
Twickenham - 2 £30,000 -
Docklands, London - 2 - -
Hayes - 1 £24,000 -
Canary Wharf - 1 £55,000 -
Paddington - 1 - -
West End of London - 1 £50,000 -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 June 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Desktop Support Engineer in the job title.

1 155 (82.45%) Windows
2 122 (64.89%) Active Directory
3 87 (46.28%) Microsoft
4 82 (43.62%) Microsoft Office
5 72 (38.30%) Windows 7
6 57 (30.32%) Finance
7 56 (29.79%) Windows 10
8 52 (27.66%) MS Exchange
9 48 (25.53%) Citrix
10 43 (22.87%) ITIL
11 40 (21.28%) DNS
12 39 (20.74%) VMware
12 39 (20.74%) Office 365
13 37 (19.68%) SCCM
13 37 (19.68%) DHCP
14 36 (19.15%) LAN
14 36 (19.15%) Microsoft Certification
15 34 (18.09%) Windows Server
16 33 (17.55%) Degree
17 32 (17.02%) PowerShell
17 32 (17.02%) Android
18 31 (16.49%) VMware Infrastructure
18 31 (16.49%) Cisco
19 29 (15.43%) WAN
20 27 (14.36%) Firewall
20 27 (14.36%) Windows Server 2012
21 24 (12.77%) XenApp
22 22 (11.70%) Windows Server 2008
23 21 (11.17%) Hyper-V
24 19 (10.11%) Mac OS X

Desktop Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (27.66%) MS Exchange
2 18 (9.57%) Exchange Server 2010
3 10 (5.32%) Exchange Server 2013
4 9 (4.79%) Exchange Server 2007
5 6 (3.19%) IIS
6 5 (2.66%) Exchange Server 2003
7 4 (2.13%) Blackberry Enterprise Server
7 4 (2.13%) Skype for Business
8 3 (1.60%) SharePoint
Applications
1 82 (43.62%) Microsoft Office
2 6 (3.19%) Microsoft Excel
3 4 (2.13%) Microsoft Project
4 3 (1.60%) Microsoft PowerPoint
Business Applications
1 2 (1.06%) Eikon
2 1 (0.53%) Dynamics NAV
Cloud Services
1 39 (20.74%) Office 365
2 2 (1.06%) Amazon AWS
2 2 (1.06%) SaaS
3 1 (0.53%) Mimecast
Communications & Networking
1 40 (21.28%) DNS
2 37 (19.68%) DHCP
3 36 (19.15%) LAN
4 29 (15.43%) WAN
5 27 (14.36%) Firewall
6 14 (7.45%) TCP/IP
7 12 (6.38%) Wireless
8 10 (5.32%) VoIP
9 9 (4.79%) VPN
10 7 (3.72%) Cisco IOS
11 6 (3.19%) IP Telephony
12 5 (2.66%) Remote Desktop
13 3 (1.60%) SAN
13 3 (1.60%) VLAN
13 3 (1.60%) Wi-Fi
14 2 (1.06%) Cisco IPT
14 2 (1.06%) Internet
14 2 (1.06%) NAS
14 2 (1.06%) Network Security
15 1 (0.53%) 4G
Database & Business Intelligence
1 3 (1.60%) SQL Server
2 1 (0.53%) SQL Server 2008
Development Applications
1 4 (2.13%) MSI
General
1 57 (30.32%) Finance
2 18 (9.57%) Banking
3 8 (4.26%) Games
4 7 (3.72%) Back Office
5 4 (2.13%) Financial Institution
5 4 (2.13%) Retail
6 3 (1.60%) Investment Banking
6 3 (1.60%) Law
6 3 (1.60%) Telecoms
7 2 (1.06%) Legal
7 2 (1.06%) Manufacturing
8 1 (0.53%) Local Government
Libraries, Frameworks & Software Standards
1 2 (1.06%) Software Packaging
2 1 (0.53%) Mason
2 1 (0.53%) XML
Miscellaneous
1 18 (9.57%) Hedge funds
2 16 (8.51%) Blackberry
3 14 (7.45%) iPhone
4 11 (5.85%) Analytical Skills
5 7 (3.72%) EPoS
6 6 (3.19%) Fat Client
6 6 (3.19%) Smartphone
6 6 (3.19%) Thin Client
7 5 (2.66%) Mobile Computing
8 4 (2.13%) Data Centre
9 3 (1.60%) Robotics
9 3 (1.60%) Video Conferencing
10 2 (1.06%) iPad
11 1 (0.53%) Internet of Things
11 1 (0.53%) Management Information System
11 1 (0.53%) Mobile App
11 1 (0.53%) Public Cloud
11 1 (0.53%) User Experience
Operating Systems
1 155 (82.45%) Windows
2 72 (38.30%) Windows 7
3 56 (29.79%) Windows 10
4 34 (18.09%) Windows Server
5 32 (17.02%) Android
6 27 (14.36%) Windows Server 2012
7 22 (11.70%) Windows Server 2008
8 19 (10.11%) Mac OS X
9 14 (7.45%) Apple iOS
10 12 (6.38%) Linux
11 10 (5.32%) Windows 8
12 6 (3.19%) Unix
13 3 (1.60%) Mac OS
13 3 (1.60%) Windows XP
14 2 (1.06%) Windows Server 2003
14 2 (1.06%) Windows Vista
15 1 (0.53%) Mac OS X Server
Processes & Methodologies
1 43 (22.87%) ITIL
2 16 (8.51%) Mobile Device Management
3 11 (5.85%) Root Cause Analysis
4 6 (3.19%) Change Management
4 6 (3.19%) Incident Management
5 5 (2.66%) Break/Fix
6 4 (2.13%) Application Virtualisation
6 4 (2.13%) Case Management
6 4 (2.13%) Configuration Management
6 4 (2.13%) Customer Requirements
6 4 (2.13%) Process Improvement
6 4 (2.13%) Service Management
6 4 (2.13%) Software Deployment
6 4 (2.13%) Ticket Management
6 4 (2.13%) Workflow
7 3 (1.60%) ITIL V3
7 3 (1.60%) Performance Monitoring
7 3 (1.60%) Performance Tuning
8 2 (1.06%) Change Control
8 2 (1.06%) Security Patching
Programming Languages
1 32 (17.02%) PowerShell
2 8 (4.26%) SQL
3 3 (1.60%) Shell Script
4 1 (0.53%) Bash Shell
4 1 (0.53%) Python
4 1 (0.53%) VB
4 1 (0.53%) VBScript
Qualifications
1 36 (19.15%) Microsoft Certification
2 33 (17.55%) Degree
3 19 (10.11%) MCSE
4 10 (5.32%) MCP
5 5 (2.66%) ITIL Certification
6 2 (1.06%) DBS Check
6 2 (1.06%) ITIL Foundation Certificate
6 2 (1.06%) MCITP
6 2 (1.06%) MCSA
7 1 (0.53%) Cisco Certification
Quality Assurance & Compliance
1 8 (4.26%) SLA
2 1 (0.53%) ISO/IEC 27001
2 1 (0.53%) PCI DSS
System Software
1 122 (64.89%) Active Directory
2 31 (16.49%) VMware Infrastructure
3 24 (12.77%) XenApp
4 21 (11.17%) Hyper-V
5 16 (8.51%) XenDesktop
6 8 (4.26%) vSphere
7 6 (3.19%) Virtual Desktop
8 4 (2.13%) Virtual Machines
9 3 (1.60%) Microsoft App-V
Systems Management
1 37 (19.68%) SCCM
2 13 (6.91%) Backup Exec
3 10 (5.32%) Norton AntiVirus
4 6 (3.19%) SCOM
5 5 (2.66%) AirWatch
6 4 (2.13%) McAfee ePO
7 2 (1.06%) SCSM
7 2 (1.06%) WSUS
8 1 (0.53%) Jamf Pro
Vendors
1 87 (46.28%) Microsoft
2 48 (25.53%) Citrix
3 39 (20.74%) VMware
4 31 (16.49%) Cisco
5 16 (8.51%) Reuters
6 15 (7.98%) Bloomberg
7 12 (6.38%) Symantec
8 11 (5.85%) Apple
9 7 (3.72%) Barracuda Networks
9 7 (3.72%) HP
9 7 (3.72%) Intel
10 6 (3.19%) Veritas
11 5 (2.66%) Dell
11 5 (2.66%) Remedy
12 4 (2.13%) McAfee
12 4 (2.13%) NetApp
12 4 (2.13%) Nimble Storage
13 3 (1.60%) FactSet
13 3 (1.60%) Fidessa
14 2 (1.06%) IBM
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