Period
to 20 November 2017

The median annual salary for a Desktop Support Engineer was £32,500 in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 603 603 650
Rank change year-on-year 0 +47 +63
Permanent jobs requiring a Desktop Support Engineer 245 244 283
As % of all permanent IT jobs advertised in London 0.33% 0.33% 0.32%
As % of the Job Titles category 0.35% 0.34% 0.33%
Number of salaries quoted 227 230 276
London median annual salary £32,500 £31,500 £30,000
Median salary % change year-on-year +3.17% +5.00% +3.45%
10th Percentile £23,500 £23,000 £22,500
90th Percentile £52,500 £50,000 £43,125
England median annual salary £29,000 £27,500 £27,500
% change year-on-year +5.45% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70913 71825 85553
% of permanent IT jobs with a recognized job title 94.35% 95.97% 96.01%
Number of salaries quoted 55797 62046 72615
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,250 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support Engineer
Job Vacancy Trend in London

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Desktop Support Engineer in London

Desktop Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in London.

Salary trend for Desktop Support Engineer in London

Desktop Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Desktop Support Engineer in London over the 6 months to 20 November 2017.

Salary histogram for Desktop Support Engineer in London

Desktop Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -17 49 £32,500 - 2
West London +12 22 £30,000 -40.00% 4
South London +6 12 £24,000 -12.73%
East London +9 9 £47,500 +61.02%
North London +1 1 £27,500 +19.57%
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Desktop Support Engineer in the job title.

1 203 (82.86%) Windows
2 149 (60.82%) Active Directory
3 127 (51.84%) Microsoft
4 101 (41.22%) Windows 7
5 90 (36.73%) Windows 10
6 89 (36.33%) Finance
7 87 (35.51%) Citrix
8 85 (34.69%) Office 365
9 75 (30.61%) Microsoft Office
10 51 (20.82%) SCCM
11 50 (20.41%) ITIL
11 50 (20.41%) DHCP
12 49 (20.00%) PowerShell
13 48 (19.59%) DNS
14 44 (17.96%) Microsoft Certification
15 42 (17.14%) Banking
15 42 (17.14%) Windows Server
16 37 (15.10%) Reuters
17 33 (13.47%) MS Exchange
17 33 (13.47%) Degree
18 32 (13.06%) TCP/IP
19 31 (12.65%) Android
20 30 (12.24%) Windows Server 2012
20 30 (12.24%) FactSet
21 29 (11.84%) Bloomberg
22 27 (11.02%) VMware
22 27 (11.02%) MCSE
23 24 (9.80%) Blackberry
24 23 (9.39%) XenApp
24 23 (9.39%) Asset Management

Desktop Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (13.47%) MS Exchange
2 7 (2.86%) SharePoint
2 7 (2.86%) Skype for Business
3 4 (1.63%) Exchange Server 2007
4 3 (1.22%) Exchange Server 2003
5 2 (0.82%) Exchange Server 2010
5 2 (0.82%) Exchange Server 2013
5 2 (0.82%) IBM Notes
5 2 (0.82%) IIS
6 1 (0.41%) IBM Domino
Applications
1 75 (30.61%) Microsoft Office
2 13 (5.31%) Microsoft Excel
3 1 (0.41%) Microsoft PowerPoint
Business Applications
1 3 (1.22%) Eikon
1 3 (1.22%) Remedy ITSM
Cloud Services
1 85 (34.69%) Office 365
2 4 (1.63%) Microsoft Azure
3 2 (0.82%) OneDrive
4 1 (0.41%) Amazon AWS
4 1 (0.41%) Mimecast
4 1 (0.41%) Yammer
Communications & Networking
1 50 (20.41%) DHCP
2 48 (19.59%) DNS
3 32 (13.06%) TCP/IP
4 21 (8.57%) LAN
5 19 (7.76%) Wireless
6 17 (6.94%) Firewall
7 16 (6.53%) WAN
8 9 (3.67%) VPN
9 8 (3.27%) Remote Desktop
10 7 (2.86%) Skype
11 6 (2.45%) Broadband
12 4 (1.63%) Cisco IOS
12 4 (1.63%) VLAN
13 3 (1.22%) Wi-Fi
14 2 (0.82%) Cisco ASA
14 2 (0.82%) FTP
14 2 (0.82%) PBX
14 2 (0.82%) SAN
15 1 (0.41%) Asterisk PBX
15 1 (0.41%) Network Security
Database & Business Intelligence
1 3 (1.22%) SQL Server
2 2 (0.82%) Oracle Reports
3 1 (0.41%) MySQL
Development Applications
1 17 (6.94%) MSI
2 2 (0.82%) JIRA
3 1 (0.41%) AutoIt
General
1 89 (36.33%) Finance
2 42 (17.14%) Banking
3 16 (6.53%) Investment Banking
4 5 (2.04%) Financial Institution
4 5 (2.04%) Retail
5 3 (1.22%) Advertising
5 3 (1.22%) Front Office
5 3 (1.22%) Italian Language
5 3 (1.22%) Manufacturing
5 3 (1.22%) Telecoms
6 2 (0.82%) French Language
6 2 (0.82%) Marketing
7 1 (0.41%) Billing
7 1 (0.41%) Law
7 1 (0.41%) Multimedia
7 1 (0.41%) Publishing
7 1 (0.41%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (6.94%) Software Packaging
2 6 (2.45%) Velocity
3 5 (2.04%) .NET
3 5 (2.04%) WSH
4 1 (0.41%) Mason
Miscellaneous
1 24 (9.80%) Blackberry
2 19 (7.76%) Hedge funds
3 18 (7.35%) Fat Client
3 18 (7.35%) Thin Client
4 15 (6.12%) iPhone
5 10 (4.08%) Analytical Skills
6 8 (3.27%) Driving Licence
6 8 (3.27%) Mobile Computing
7 7 (2.86%) Video Conferencing
8 4 (1.63%) Data Centre
8 4 (1.63%) Mobile App
9 3 (1.22%) iPad
10 2 (0.82%) Computer Science
10 2 (0.82%) EPoS
10 2 (0.82%) Foreign Exchange (FX)
10 2 (0.82%) Management Information System
10 2 (0.82%) Smartphone
11 1 (0.41%) PDA
11 1 (0.41%) Replication
11 1 (0.41%) RSA SecurID
Operating Systems
1 203 (82.86%) Windows
2 101 (41.22%) Windows 7
3 90 (36.73%) Windows 10
4 42 (17.14%) Windows Server
5 31 (12.65%) Android
6 30 (12.24%) Windows Server 2012
7 20 (8.16%) Windows 8
8 19 (7.76%) Windows Server 2008
9 18 (7.35%) Mac OS X
10 13 (5.31%) Linux
11 11 (4.49%) Apple iOS
12 9 (3.67%) Unix
13 7 (2.86%) Mac OS
14 4 (1.63%) Windows Server 2003
15 3 (1.22%) Windows 2000
16 1 (0.41%) Mac OS X Server
16 1 (0.41%) Windows 2000 Server
16 1 (0.41%) Windows NT
16 1 (0.41%) Windows Phone
16 1 (0.41%) Windows Vista
Processes & Methodologies
1 50 (20.41%) ITIL
2 23 (9.39%) Asset Management
3 21 (8.57%) Mobile Device Management
4 20 (8.16%) Task Automation
5 17 (6.94%) Application Packaging
6 10 (4.08%) Root Cause Analysis
7 9 (3.67%) Service Delivery
7 9 (3.67%) Ticket Management
8 8 (3.27%) Automated Trading
8 8 (3.27%) Software Deployment
9 6 (2.45%) ITSM
9 6 (2.45%) Patch Management
9 6 (2.45%) PRINCE2
9 6 (2.45%) Project Management
10 5 (2.04%) CRM
10 5 (2.04%) Disaster Recovery
10 5 (2.04%) Low Latency
10 5 (2.04%) Proactive Monitoring
11 4 (1.63%) Incident Management
11 4 (1.63%) Service Management
Programming Languages
1 49 (20.00%) PowerShell
2 10 (4.08%) SQL
3 6 (2.45%) Python
4 5 (2.04%) C#
4 5 (2.04%) Perl
5 4 (1.63%) Shell Script
6 1 (0.41%) Bash Shell
6 1 (0.41%) PHP
Qualifications
1 44 (17.96%) Microsoft Certification
2 33 (13.47%) Degree
3 27 (11.02%) MCSE
4 12 (4.90%) MCSA
5 11 (4.49%) MCP
6 4 (1.63%) ITIL Certification
7 3 (1.22%) A+ Certification
7 3 (1.22%) DBS Check
8 2 (0.82%) MCITP
8 2 (0.82%) MCTS
8 2 (0.82%) Network+ Certification
9 1 (0.41%) CCNA
9 1 (0.41%) Cisco Certification
Quality Assurance & Compliance
1 16 (6.53%) SLA
System Software
1 149 (60.82%) Active Directory
2 23 (9.39%) XenApp
3 19 (7.76%) Microsoft App-V
4 18 (7.35%) XenDesktop
5 14 (5.71%) VMware Infrastructure
6 10 (4.08%) Hyper-V
7 7 (2.86%) Virtual Machines
8 6 (2.45%) Virtual Desktop
9 5 (2.04%) DFS Replication
9 5 (2.04%) Terminal Server
10 3 (1.22%) Virtual Servers
10 3 (1.22%) vSphere
11 2 (0.82%) Terminal Services
Systems Management
1 51 (20.82%) SCCM
2 5 (2.04%) Microsoft Data Protection Manager
2 5 (2.04%) WMI
3 3 (1.22%) AirWatch
4 2 (0.82%) DameWare
4 2 (0.82%) Norton AntiVirus
4 2 (0.82%) WSUS
5 1 (0.41%) Backup Exec
5 1 (0.41%) Jamf Pro
5 1 (0.41%) SCOM
5 1 (0.41%) SCSM
Vendors
1 127 (51.84%) Microsoft
2 87 (35.51%) Citrix
3 37 (15.10%) Reuters
4 30 (12.24%) FactSet
5 29 (11.84%) Bloomberg
6 27 (11.02%) VMware
7 20 (8.16%) Cisco
8 16 (6.53%) Apple
9 7 (2.86%) Avaya
9 7 (2.86%) Intel
9 7 (2.86%) NetApp
10 6 (2.45%) Dell
11 5 (2.04%) Remedy
12 4 (1.63%) Fidessa
12 4 (1.63%) HP
12 4 (1.63%) MobileIron
13 3 (1.22%) EMC
13 3 (1.22%) Salesforce.com
13 3 (1.22%) Sophos
13 3 (1.22%) Symantec