Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £29,605 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 674 697 1013
Rank change year-on-year +23 +316 -105
Permanent jobs requiring a Desktop Support Engineer 168 191 262
As % of all permanent jobs advertised in the UK 0.19% 0.24% 0.15%
As % of the Job Titles category 0.20% 0.26% 0.16%
Number of salaries quoted 149 167 219
10th Percentile £24,240 £26,050 £26,250
25th Percentile £26,500 £26,250 £28,375
Median annual salary (50th Percentile) £29,605 £31,500 £33,500
Median % change year-on-year -6.02% -5.97% +5.51%
75th Percentile £37,500 £39,125 £42,500
90th Percentile £45,000 £58,500 £58,750
UK excluding London median annual salary £28,290 £27,500 £28,750
% change year-on-year +2.87% -4.35% +2.68%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 85,709 74,085 167,386
% of permanent jobs with a recognized job title 94.83% 91.81% 95.50%
Number of salaries quoted 58,134 51,472 87,435
10th Percentile £30,000 £32,500 £32,500
25th Percentile £40,000 £43,800 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +9.09%
75th Percentile £71,250 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £52,000
% change year-on-year -5.66% +1.92% +9.47%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 26 July 2024.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +11 153 £32,500 - 14
UK excluding London -24 104 £28,290 +2.87% 10
London +51 63 £40,500 +6.58% 6
South West -8 32 £29,200 +6.18% 2
North of England +11 20 £30,250 +14.15% 4
Midlands -13 15 £32,500 +21.50%
Work from Home +36 14 £32,500 -13.33%
North West -9 14 £27,000 +1.89% 3
South East -1 12 £25,760 -11.78% 1
East Midlands - 12 £32,500 -
East of England +3 11 £24,240 -19.20% 1
Scotland -36 7 £24,240 - 1
Yorkshire +62 6 £32,500 +22.64% 1
Wales +23 6 £28,290 +2.87%
West Midlands -8 3 £33,750 +26.17%
Northern Ireland - 1 £35,000 - 1

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 July 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 126 (75.00%) Windows
2 111 (66.07%) Microsoft
3 103 (61.31%) Active Directory
4 74 (44.05%) Microsoft 365
5 72 (42.86%) Social Skills
6 67 (39.88%) Microsoft Office
7 50 (29.76%) Customer Service
8 46 (27.38%) Windows 10
9 45 (26.79%) Degree
10 39 (23.21%) Microsoft Certification
11 37 (22.02%) SCCM
11 37 (22.02%) Microsoft Intune
12 36 (21.43%) Problem-Solving
13 35 (20.83%) Azure
13 35 (20.83%) Finance
14 30 (17.86%) Driving Licence
15 29 (17.26%) Microsoft Exchange
16 28 (16.67%) Computer Science
17 27 (16.07%) Mac OS
17 27 (16.07%) Computer Science Degree
17 27 (16.07%) Onboarding
18 26 (15.48%) ITIL
19 25 (14.88%) Security Cleared
19 25 (14.88%) A+ Certification
20 24 (14.29%) Network Security
21 23 (13.69%) MCP
21 23 (13.69%) DBS Check
22 21 (12.50%) ServiceNow
22 21 (12.50%) Dell
22 21 (12.50%) Wi-Fi

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (17.26%) Microsoft Exchange
2 7 (4.17%) SharePoint
3 5 (2.98%) IBM Domino
4 2 (1.19%) Exchange Server 2010
4 2 (1.19%) Skype for Business
Applications
1 67 (39.88%) Microsoft Office
2 14 (8.33%) Microsoft Excel
3 13 (7.74%) Microsoft PowerPoint
Business Applications
1 3 (1.79%) Eikon
Cloud Services
1 74 (44.05%) Microsoft 365
2 35 (20.83%) Azure
3 19 (11.31%) Entra ID
4 15 (8.93%) OneDrive
5 5 (2.98%) Mimecast
5 5 (2.98%) WhatsApp
6 3 (1.79%) Slack
7 1 (0.60%) Google Workspace
7 1 (0.60%) SaaS
Communications & Networking
1 24 (14.29%) Network Security
2 21 (12.50%) Wi-Fi
3 15 (8.93%) Remote Desktop
4 14 (8.33%) DNS
5 7 (4.17%) DHCP
6 5 (2.98%) Firewall
6 5 (2.98%) TCP/IP
7 4 (2.38%) Skype
8 3 (1.79%) VPN
8 3 (1.79%) WebEx
9 2 (1.19%) Internet
9 2 (1.19%) LAN
9 2 (1.19%) WAN
10 1 (0.60%) Cisco IOS
10 1 (0.60%) HTTP
Development Applications
1 1 (0.60%) JIRA
1 1 (0.60%) MSI
General
1 72 (42.86%) Social Skills
2 35 (20.83%) Finance
3 11 (6.55%) Inclusion and Diversity
4 8 (4.76%) Organisational Skills
5 4 (2.38%) Automotive
5 4 (2.38%) Legal
6 3 (1.79%) Analytical Skills
6 3 (1.79%) Banking
6 3 (1.79%) Manufacturing
7 2 (1.19%) Billing
7 2 (1.19%) Law
7 2 (1.19%) Marketing
7 2 (1.19%) Public Sector
8 1 (0.60%) Documentation Skills
8 1 (0.60%) Electronics
8 1 (0.60%) Retail
8 1 (0.60%) Spanish Language
8 1 (0.60%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.60%) CSS
1 1 (0.60%) XML
Miscellaneous
1 30 (17.86%) Driving Licence
2 27 (16.07%) Onboarding
3 12 (7.14%) Smartphone
4 8 (4.76%) Management Information System
5 5 (2.98%) iPhone
5 5 (2.98%) Video Conferencing
6 3 (1.79%) CMDB
6 3 (1.79%) iPad
7 2 (1.19%) Data Protection Act
7 2 (1.19%) Fat Client
7 2 (1.19%) Hybrid Cloud
7 2 (1.19%) Self-Motivation
7 2 (1.19%) Thin Client
8 1 (0.60%) Data Centre
8 1 (0.60%) Derivative
8 1 (0.60%) EPoS
8 1 (0.60%) FMCG
8 1 (0.60%) Replication
8 1 (0.60%) Virtual Team
Operating Systems
1 126 (75.00%) Windows
2 46 (27.38%) Windows 10
3 27 (16.07%) Mac OS
4 9 (5.36%) Android
4 9 (5.36%) Windows 7
5 8 (4.76%) Windows Server
6 4 (2.38%) Apple iOS
6 4 (2.38%) Mac OS X
7 3 (1.79%) Windows Server 2008
Processes & Methodologies
1 50 (29.76%) Customer Service
2 36 (21.43%) Problem-Solving
3 28 (16.67%) Computer Science
4 26 (15.48%) ITIL
5 21 (12.50%) Asset Management
6 20 (11.90%) Break/Fix
7 18 (10.71%) Ticket Management
8 15 (8.93%) Proactive Maintenance
9 14 (8.33%) Continuous Improvement
9 14 (8.33%) ITSM
10 9 (5.36%) Time Management
11 8 (4.76%) Incident Management
11 8 (4.76%) Mobile Device Management
12 6 (3.57%) Root Cause Analysis
12 6 (3.57%) Service Management
12 6 (3.57%) Software Deployment
13 5 (2.98%) Cybersecurity
14 3 (1.79%) Application Packaging
14 3 (1.79%) Problem Management
15 2 (1.19%) Statistics
Programming Languages
1 2 (1.19%) PowerShell
2 1 (0.60%) JavaScript
Qualifications
1 45 (26.79%) Degree
2 39 (23.21%) Microsoft Certification
3 27 (16.07%) Computer Science Degree
4 25 (14.88%) A+ Certification
4 25 (14.88%) Security Cleared
5 23 (13.69%) DBS Check
5 23 (13.69%) MCP
6 15 (8.93%) BPSS Clearance
7 10 (5.95%) SC Cleared
8 6 (3.57%) ITIL Certification
9 4 (2.38%) MCSE
10 2 (1.19%) MCSA
11 1 (0.60%) Azure Certification
Quality Assurance & Compliance
1 20 (11.90%) SLA
2 15 (8.93%) PCI DSS
3 5 (2.98%) GDPR
4 1 (0.60%) Accessibility
System Software
1 103 (61.31%) Active Directory
2 15 (8.93%) KVM
3 9 (5.36%) Hyper-V
4 7 (4.17%) VMware Infrastructure
5 3 (1.79%) vSphere
6 2 (1.19%) Terminal Services
7 1 (0.60%) Firmware
7 1 (0.60%) Virtual Desktop
Systems Management
1 37 (22.02%) Microsoft Intune
1 37 (22.02%) SCCM
2 5 (2.98%) Jamf Pro
3 2 (1.19%) McAfee ePO
4 1 (0.60%) Single Sign-On
Vendors
1 111 (66.07%) Microsoft
2 21 (12.50%) Dell
2 21 (12.50%) ServiceNow
3 12 (7.14%) Citrix
4 10 (5.95%) Bloomberg
5 9 (5.36%) VMware
6 8 (4.76%) Cisco
6 8 (4.76%) MobileIron
7 7 (4.17%) Apple
7 7 (4.17%) McAfee
8 5 (2.98%) Lotus
9 4 (2.38%) Okta
10 3 (1.79%) Ivanti
11 2 (1.19%) Trayport
12 1 (0.60%) Adobe
12 1 (0.60%) Google
12 1 (0.60%) HP
12 1 (0.60%) Meraki
12 1 (0.60%) SAP
12 1 (0.60%) SolarWinds