Period
to 21 July 2017

The median annual salary for a Desktop Support Engineer was £27,500 in advertised job vacancies during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
UK
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 776 755 782
Rank change year-on-year -21 +27 +106
Permanent jobs requiring a Desktop Support Engineer 437 578 582
As % of all permanent IT jobs advertised in the UK 0.24% 0.29% 0.26%
As % of the Job Titles category 0.26% 0.30% 0.27%
Number of salaries quoted 391 559 544
UK median annual salary £27,500 £28,000 £26,500
Median salary % change year-on-year -1.79% +5.66% -3.64%
10th Percentile £20,500 £21,250 £21,250
90th Percentile £41,000 £43,000 £40,875
UK excluding London median annual salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00% -0.99%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 171314 195618 214070
As % of all permanent IT job vacancies advertised in the UK 96.01% 96.50% 96.55%
Number of salaries quoted 139663 164331 175586
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Desktop Support Engineer over the 6 months to 21 July 2017.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 407 £28,000 -1.75% 30
London -22 213 £32,000 -1.54% 15
UK excluding London +32 211 £25,000 -5.66% 15
South East +34 73 £25,750 -2.83% 5
North of England -6 43 £23,750 +1.06% 2
South West +28 33 £25,000 - 3
Midlands +37 28 £25,000 +2.04% 2
Yorkshire +34 23 £26,750 +18.89% 1
North West -9 20 £19,500 -17.02% 1
East of England -20 19 £25,000 -3.85% 3
West Midlands +24 17 £27,500 +14.58%
Scotland +22 11 £24,500 -25.19%
East Midlands +21 11 £19,000 -24.00% 2
Wales -4 3 £23,000 -14.81%
Northern Ireland - 3 £24,500 -

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 July 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support Engineer in the job title.

1 384 (87.87%) Windows
2 273 (62.47%) Active Directory
3 206 (47.14%) Microsoft
4 181 (41.42%) Windows 7
5 175 (40.05%) Microsoft Office
6 130 (29.75%) Windows 10
7 98 (22.43%) MS Exchange
8 95 (21.74%) Office 365
9 90 (20.59%) ITIL
10 89 (20.37%) Finance
11 88 (20.14%) Citrix
12 84 (19.22%) LAN
12 84 (19.22%) SCCM
13 73 (16.70%) Windows Server
14 71 (16.25%) DNS
15 68 (15.56%) Windows Server 2012
16 67 (15.33%) DHCP
17 64 (14.65%) WAN
17 64 (14.65%) Windows Server 2008
18 63 (14.42%) Microsoft Certification
19 58 (13.27%) Windows 8
20 56 (12.81%) VMware
21 54 (12.36%) Cisco
22 52 (11.90%) Android
23 43 (9.84%) PowerShell
24 42 (9.61%) Exchange Server 2010
25 39 (8.92%) VMware Infrastructure
25 39 (8.92%) Degree
25 39 (8.92%) Mac OS X
26 36 (8.24%) Firewall

Desktop Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (22.43%) MS Exchange
2 42 (9.61%) Exchange Server 2010
3 16 (3.66%) SharePoint
3 16 (3.66%) Skype for Business
4 14 (3.20%) Exchange Server 2013
5 12 (2.75%) Exchange Server 2007
6 7 (1.60%) Blackberry Enterprise Server
6 7 (1.60%) IIS
7 5 (1.14%) Exchange Server 2003
8 4 (0.92%) IBM Notes
9 1 (0.23%) Apache
9 1 (0.23%) Tomcat
Applications
1 175 (40.05%) Microsoft Office
2 11 (2.52%) Microsoft Excel
3 4 (0.92%) Microsoft PowerPoint
3 4 (0.92%) Microsoft Project
Business Applications
1 4 (0.92%) Dynamics NAV
2 2 (0.46%) Eikon
Cloud Services
1 95 (21.74%) Office 365
2 8 (1.83%) Microsoft Azure
3 6 (1.37%) OneDrive
4 2 (0.46%) Amazon AWS
4 2 (0.46%) G Suite
4 2 (0.46%) SaaS
5 1 (0.23%) Mimecast
5 1 (0.23%) Yammer
Communications & Networking
1 84 (19.22%) LAN
2 71 (16.25%) DNS
3 67 (15.33%) DHCP
4 64 (14.65%) WAN
5 36 (8.24%) Firewall
6 32 (7.32%) VPN
7 31 (7.09%) TCP/IP
8 25 (5.72%) Wi-Fi
9 21 (4.81%) Wireless
9 21 (4.81%) WLAN
10 20 (4.58%) VoIP
11 17 (3.89%) Skype
12 7 (1.60%) Cisco IOS
13 6 (1.37%) IP Telephony
13 6 (1.37%) Remote Desktop
14 4 (0.92%) Network Security
14 4 (0.92%) PBX
14 4 (0.92%) SAN
14 4 (0.92%) VLAN
15 3 (0.69%) Internet
Database & Business Intelligence
1 17 (3.89%) SQL Server
2 6 (1.37%) SQL Server 2008
3 4 (0.92%) Big Data
3 4 (0.92%) SQL Server 2005
3 4 (0.92%) SQL Server 2012
Development Applications
1 5 (1.14%) MSI
General
1 89 (20.37%) Finance
2 23 (5.26%) Banking
3 12 (2.75%) Financial Institution
4 11 (2.52%) Telecoms
5 7 (1.60%) Back Office
5 7 (1.60%) Games
6 6 (1.37%) Retail
7 5 (1.14%) Manufacturing
8 4 (0.92%) Investment Banking
8 4 (0.92%) Military
9 3 (0.69%) Law
10 2 (0.46%) Legal
11 1 (0.23%) Advertising
11 1 (0.23%) Front Office
11 1 (0.23%) Publishing
Libraries, Frameworks & Software Standards
1 6 (1.37%) Software Packaging
2 4 (0.92%) ODBC
3 3 (0.69%) Velocity
4 1 (0.23%) .NET
4 1 (0.23%) JSP
4 1 (0.23%) LAMP
4 1 (0.23%) Mason
4 1 (0.23%) WSH
4 1 (0.23%) XML
Miscellaneous
1 31 (7.09%) Fat Client
1 31 (7.09%) Thin Client
2 29 (6.64%) Analytical Skills
3 28 (6.41%) Blackberry
4 22 (5.03%) Hedge funds
5 18 (4.12%) iPhone
6 12 (2.75%) Digital Currency
6 12 (2.75%) Driving Licence
7 11 (2.52%) Mobile Computing
8 10 (2.29%) Smartphone
9 8 (1.83%) Data Centre
9 8 (1.83%) EPoS
10 7 (1.60%) Management Information System
10 7 (1.60%) Video Conferencing
11 4 (0.92%) Computer Science
12 3 (0.69%) Client/Server
12 3 (0.69%) Mobile App
13 2 (0.46%) Robotics
14 1 (0.23%) CMDB
14 1 (0.23%) SCADA
Operating Systems
1 384 (87.87%) Windows
2 181 (41.42%) Windows 7
3 130 (29.75%) Windows 10
4 73 (16.70%) Windows Server
5 68 (15.56%) Windows Server 2012
6 64 (14.65%) Windows Server 2008
7 58 (13.27%) Windows 8
8 52 (11.90%) Android
9 39 (8.92%) Mac OS X
10 31 (7.09%) Apple iOS
11 16 (3.66%) Linux
12 14 (3.20%) Windows Server 2003
13 13 (2.97%) Windows XP
14 10 (2.29%) Unix
15 4 (0.92%) Mac OS
15 4 (0.92%) Windows 2000
16 2 (0.46%) Windows Vista
17 1 (0.23%) Mac OS X Server
Processes & Methodologies
1 90 (20.59%) ITIL
2 28 (6.41%) Mobile Device Management
3 18 (4.12%) Software Deployment
4 16 (3.66%) Root Cause Analysis
5 14 (3.20%) Configuration Management
5 14 (3.20%) Service Delivery
5 14 (3.20%) Ticket Management
6 13 (2.97%) Service Management
7 12 (2.75%) Case Management
7 12 (2.75%) ITIL V3
7 12 (2.75%) Workflow
8 11 (2.52%) Change Management
9 9 (2.06%) Application Packaging
9 9 (2.06%) Patch Management
9 9 (2.06%) Time Management
10 8 (1.83%) ITSM
11 7 (1.60%) Disaster Recovery
11 7 (1.60%) Incident Management
11 7 (1.60%) Line Management
11 7 (1.60%) Problem Management
Programming Languages
1 43 (9.84%) PowerShell
2 21 (4.81%) SQL
3 5 (1.14%) VB
4 4 (0.92%) C#
4 4 (0.92%) C++
4 4 (0.92%) Java
4 4 (0.92%) Shell Script
5 3 (0.69%) VBScript
6 1 (0.23%) Bash Shell
6 1 (0.23%) Python
6 1 (0.23%) T-SQL
Qualifications
1 63 (14.42%) Microsoft Certification
2 39 (8.92%) Degree
3 32 (7.32%) MCSE
3 32 (7.32%) Security Cleared
4 29 (6.64%) SC Cleared
5 21 (4.81%) MCP
6 13 (2.97%) MCSA
7 8 (1.83%) ITIL Certification
8 6 (1.37%) DBS Check
9 4 (0.92%) Cisco Certification
9 4 (0.92%) Numerate Degree
10 3 (0.69%) CCNA
11 2 (0.46%) A+ Certification
11 2 (0.46%) ITIL Foundation Certificate
11 2 (0.46%) MCITP
12 1 (0.23%) MCTS
12 1 (0.23%) MOS
12 1 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (4.58%) SLA
2 1 (0.23%) ISO/IEC 27001
2 1 (0.23%) PCI DSS
System Software
1 273 (62.47%) Active Directory
2 39 (8.92%) VMware Infrastructure
3 34 (7.78%) Hyper-V
4 31 (7.09%) XenApp
5 23 (5.26%) XenDesktop
6 19 (4.35%) Virtual Machines
7 10 (2.29%) Virtual Desktop
7 10 (2.29%) vSphere
8 4 (0.92%) BitLocker
8 4 (0.92%) Microsoft App-V
9 2 (0.46%) VMware ESXi
Systems Management
1 84 (19.22%) SCCM
2 24 (5.49%) Backup Exec
3 13 (2.97%) SCOM
4 11 (2.52%) Norton AntiVirus
5 8 (1.83%) AirWatch
6 7 (1.60%) McAfee ePO
7 6 (1.37%) Microsoft Intune
8 5 (1.14%) NetBackup
9 4 (0.92%) WSUS
10 3 (0.69%) SCVMM
11 2 (0.46%) SCSM
12 1 (0.23%) Microsoft Data Protection Manager
12 1 (0.23%) vCenter Server
Vendors
1 206 (47.14%) Microsoft
2 88 (20.14%) Citrix
3 56 (12.81%) VMware
4 54 (12.36%) Cisco
5 31 (7.09%) Intel
6 21 (4.81%) Reuters
7 19 (4.35%) Apple
8 16 (3.66%) Bloomberg
9 15 (3.43%) Symantec
10 13 (2.97%) HP
10 13 (2.97%) Remedy
11 10 (2.29%) Avaya
11 10 (2.29%) McAfee
12 8 (1.83%) Dell
13 7 (1.60%) Barracuda Networks
13 7 (1.60%) FactSet
14 6 (1.37%) Adobe
14 6 (1.37%) NetApp
14 6 (1.37%) Veritas
15 4 (0.92%) Lotus
London
ReThink Recruitment
Salary: £27000 - £33000 per annum + Benefits
Posted: 20 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £25,000 to £30,000 per annum + bonus(10%), Pension, health etc
Posted: Yesterday
Milton Keynes, Buckinghamshire
Latcom Ltd
Salary: From £20,000 to £25,000 per annum + Training + Benefits
Posted: Yesterday
London
Monarch Recruitment
Salary: £30000 - £35000 per annum
Posted: 2 days ago
London
Burns Sheehan
Salary: £25000 - £30000 per annum
Posted: Yesterday
Kettering, Northamptonshire
Applause IT Innovation
Salary: £25000 - £30000 per annum + benefits
Posted: 2 days ago
Ely, Cambridgeshire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: 3 days ago
Bury, Lancashire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: 3 days ago
London
Latcom Ltd
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £28000 per annum + benefits & training
Posted: 4 days ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: 3 days ago
Leeds, West Yorkshire
Latcom Ltd
Salary: From £28,000 to £30,000 per annum + Good Benefits
Posted: 3 days ago
Woking, Surrey
Imperative People
Salary: £25000.00 - £30000.00 per annum + Fri to Tue
Posted: 4 days ago
City, London
ARC IT Recruitment Ltd
Salary: £30000 - £35000 per annum + Plus Excellent Benefits
Posted: 6 days ago
Welwyn Garden City, Hertfordshire
Networkers
Salary: £25000 - £27000 per annum
Posted: 6 days ago
London
Talent Point
Salary: £25000.00 - £28000.00 per annum
Posted: 9 days ago
London
Huxley
Salary: £45000 - £55000 per annum + Benefits + Bonus
Posted: 7 days ago
Exeter
Bluetown Online LTD
Salary: £18000 - £24000 per annum
Posted: 9 days ago
London
Talent Point
Salary: £24000.00 - £28000 per annum
Posted: 11 days ago
Haywards Heath, West Sussex
The Collinson Group
Posted: 18 days ago