Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £33,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 624 703 745
Rank change year-on-year +79 +42 +243
Permanent jobs requiring a Desktop Support Engineer 87 209 221
As % of all permanent jobs advertised in the UK 0.16% 0.20% 0.23%
As % of the Job Titles category 0.18% 0.22% 0.25%
Number of salaries quoted 75 188 196
10th Percentile £21,250 £24,240 £26,000
25th Percentile £25,750 £26,900 £26,250
Median annual salary (50th Percentile) £33,000 £29,605 £32,500
Median % change year-on-year +11.47% -8.91% -1.52%
75th Percentile £40,500 £35,000 £38,000
90th Percentile £53,750 £45,750 £45,500
UK excluding London median annual salary £29,500 £28,290 £27,500
% change year-on-year +4.28% +2.87% -8.33%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,435 96,820 89,564
% of permanent jobs with a recognized job title 90.41% 94.78% 91.46%
Number of salaries quoted 25,727 69,155 56,824
10th Percentile £28,822 £28,500 £32,500
25th Percentile £41,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,399 £50,000 £53,500
% change year-on-year +2.80% -6.54% +6.63%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 28 May 2025.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +61 86 £33,000 +1.54% 23
UK excluding London +110 55 £29,500 +4.28% 15
London +83 32 £40,000 - 14
South East +83 26 £29,500 +1.72% 6
North of England +29 13 £31,500 +12.50% 1
Work from Home +116 11 £35,500 -8.39% 3
East of England +42 11 £22,500 -7.18% 3
Yorkshire +66 10 £33,000 +1.54% 1
South West +91 4 - - 5
North West -15 3 £28,250 +4.63%
Scotland +117 1 £30,000 +23.76% 1
Midlands +45 1 £23,000 -29.23%
East Midlands +28 1 £23,000 -29.23%

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 May 2025, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 62 (71.26%) Microsoft
2 59 (67.82%) Microsoft 365
3 54 (62.07%) Active Directory
4 53 (60.92%) Windows
5 31 (35.63%) Social Skills
6 26 (29.89%) Problem-Solving
7 25 (28.74%) Windows 10
8 21 (24.14%) ITIL
9 19 (21.84%) Cisco
9 19 (21.84%) Customer Service
10 16 (18.39%) Entra ID
10 16 (18.39%) Windows Server
10 16 (18.39%) SCCM
11 15 (17.24%) Degree
11 15 (17.24%) Microsoft Exchange
12 14 (16.09%) Driving Licence
13 13 (14.94%) Microsoft Office
13 13 (14.94%) Azure
14 12 (13.79%) Android
14 12 (13.79%) Microsoft Intune
14 12 (13.79%) Citrix
15 11 (12.64%) DHCP
15 11 (12.64%) DNS
15 11 (12.64%) Cisco IOS
16 10 (11.49%) Incident Management
16 10 (11.49%) VLAN
17 9 (10.34%) Video Conferencing
17 9 (10.34%) Structured Cabling
17 9 (10.34%) PBX
18 8 (9.20%) Mimecast

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (17.24%) Microsoft Exchange
2 8 (9.20%) SharePoint
Applications
1 13 (14.94%) Microsoft Office
2 6 (6.90%) Microsoft Excel
Business Applications
1 1 (1.15%) Eikon
Cloud Services
1 59 (67.82%) Microsoft 365
2 16 (18.39%) Entra ID
3 13 (14.94%) Azure
4 8 (9.20%) Mimecast
5 5 (5.75%) OneDrive
6 3 (3.45%) Power Platform
7 2 (2.30%) AWS
7 2 (2.30%) SaaS
Communications & Networking
1 11 (12.64%) Cisco IOS
1 11 (12.64%) DHCP
1 11 (12.64%) DNS
2 10 (11.49%) VLAN
3 9 (10.34%) PBX
3 9 (10.34%) Structured Cabling
4 7 (8.05%) TCP/IP
5 6 (6.90%) VPN
6 5 (5.75%) Wi-Fi
7 4 (4.60%) FTP
7 4 (4.60%) IPv4
7 4 (4.60%) NAS
7 4 (4.60%) SAN
7 4 (4.60%) SMTP
8 2 (2.30%) LAN
8 2 (2.30%) WAN
8 2 (2.30%) Wireless
9 1 (1.15%) Firewall
Database & Business Intelligence
1 2 (2.30%) SQL Server
Development Applications
1 1 (1.15%) JIRA
General
1 31 (35.63%) Social Skills
2 7 (8.05%) Banking
2 7 (8.05%) Finance
3 6 (6.90%) Retail
4 5 (5.75%) Electronics
5 4 (4.60%) Inclusion and Diversity
6 3 (3.45%) Analytical Skills
6 3 (3.45%) Front Office
6 3 (3.45%) Manufacturing
6 3 (3.45%) Organisational Skills
7 2 (2.30%) Advertising
8 1 (1.15%) Billing
8 1 (1.15%) Investment Banking
Miscellaneous
1 14 (16.09%) Driving Licence
2 9 (10.34%) Video Conferencing
3 5 (5.75%) iPhone
4 4 (4.60%) Fat Client
4 4 (4.60%) Management Information System
4 4 (4.60%) Onboarding
4 4 (4.60%) Thin Client
5 3 (3.45%) Self-Motivation
6 2 (2.30%) CMDB
6 2 (2.30%) Mobile App
7 1 (1.15%) Data Centre
7 1 (1.15%) Enterprise Software
7 1 (1.15%) iPad
Operating Systems
1 53 (60.92%) Windows
2 25 (28.74%) Windows 10
3 16 (18.39%) Windows Server
4 12 (13.79%) Android
5 2 (2.30%) Mac OS
6 1 (1.15%) Apple iOS
6 1 (1.15%) Windows Server 2016
Processes & Methodologies
1 26 (29.89%) Problem-Solving
2 21 (24.14%) ITIL
3 19 (21.84%) Customer Service
4 10 (11.49%) Incident Management
5 7 (8.05%) Preventative Maintenance
6 6 (6.90%) Vulnerability Management
7 5 (5.75%) Break/Fix
7 5 (5.75%) Change Control
7 5 (5.75%) CRM
7 5 (5.75%) ITSM
7 5 (5.75%) Problem Management
8 4 (4.60%) Configuration Management
8 4 (4.60%) Project Delivery
8 4 (4.60%) Service Management
9 3 (3.45%) Client Onboarding
9 3 (3.45%) Email Filtering
9 3 (3.45%) Investment Management
9 3 (3.45%) Kalman Filter
9 3 (3.45%) Mathematics
9 3 (3.45%) Process Improvement
Programming Languages
1 1 (1.15%) PowerShell
Qualifications
1 15 (17.24%) Degree
2 5 (5.75%) Microsoft Certification
3 4 (4.60%) CCNA
3 4 (4.60%) Cisco Certification
3 4 (4.60%) Network+ Certification
4 3 (3.45%) A+ Certification
5 2 (2.30%) SC Cleared
5 2 (2.30%) Security Cleared
6 1 (1.15%) Dell Certification
Quality Assurance & Compliance
1 7 (8.05%) SLA
System Software
1 54 (62.07%) Active Directory
2 5 (5.75%) Hyper-V
3 4 (4.60%) VMware ESXi
3 4 (4.60%) XenApp
4 1 (1.15%) VMware Infrastructure
Systems Management
1 16 (18.39%) SCCM
2 12 (13.79%) Microsoft Intune
3 4 (4.60%) WSUS
4 1 (1.15%) Backup Exec
Vendors
1 62 (71.26%) Microsoft
2 19 (21.84%) Cisco
3 12 (13.79%) Citrix
4 6 (6.90%) ServiceNow
5 5 (5.75%) Google
6 4 (4.60%) Polycom
6 4 (4.60%) Veeam
7 3 (3.45%) Meraki
8 2 (2.30%) Apple
8 2 (2.30%) Salesforce
8 2 (2.30%) Zoho
9 1 (1.15%) Bloomberg
9 1 (1.15%) Dell
9 1 (1.15%) FactSet
9 1 (1.15%) HP
9 1 (1.15%) Mitel
9 1 (1.15%) Veritas
9 1 (1.15%) VMware