Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £33,000 per year, according to job vacancies posted during the 6 months leading to 2 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Jul 2025
Same period 2024 Same period 2023
Rank 633 701 741
Rank change year-on-year +68 +40 +300
Permanent jobs requiring a Desktop Support Engineer 88 208 190
As % of all permanent jobs advertised in the UK 0.15% 0.19% 0.21%
As % of the Job Titles category 0.17% 0.20% 0.23%
Number of salaries quoted 76 180 168
10th Percentile £25,500 £24,240 -
25th Percentile £28,250 £26,250 £26,250
Median annual salary (50th Percentile) £33,000 £29,365 £31,750
Median % change year-on-year +12.38% -7.51% -6.62%
75th Percentile £40,500 £35,000 £38,750
90th Percentile £53,750 £45,000 £48,225
UK excluding London median annual salary £30,000 £28,290 £27,500
% change year-on-year +6.04% +2.87% -6.78%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 52,512 102,387 81,388
% of permanent jobs with a recognized job title 89.85% 94.81% 91.21%
Number of salaries quoted 28,421 72,229 54,035
10th Percentile £27,000 £28,500 £32,500
25th Percentile £38,000 £38,750 £44,250
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,000 £50,000 £53,000
% change year-on-year - -5.66% +4.95%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 2 July 2025.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 2 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +48 83 £35,500 +19.91% 99
UK excluding London +106 55 £30,000 +6.04% 60
London +58 33 £39,000 -4.88% 45
South East +86 22 £29,500 +14.52% 17
North of England +39 11 £33,000 +22.22% 12
South West +88 9 - - 15
Yorkshire +60 9 £33,000 +1.54% 5
Work from Home +114 6 £45,000 +30.43% 12
East of England +27 6 £22,500 -7.18% 2
Scotland +94 5 £30,000 +23.76% 4
Midlands +55 3 £38,000 +16.92% 7
West Midlands +64 2 £38,000 +12.59% 5
North West +8 2 £30,000 +11.11% 5
East Midlands +32 1 £23,000 -29.23% 2

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 2 July 2025, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 64 (72.73%) Windows
2 62 (70.45%) Microsoft 365
3 60 (68.18%) Active Directory
4 58 (65.91%) Microsoft
5 40 (45.45%) Social Skills
6 31 (35.23%) Problem-Solving
6 31 (35.23%) Windows 10
7 29 (32.95%) Customer Service
8 25 (28.41%) ITIL
9 23 (26.14%) Microsoft Exchange
10 21 (23.86%) Windows Server
11 20 (22.73%) Azure
12 17 (19.32%) Entra ID
13 16 (18.18%) Microsoft Intune
13 16 (18.18%) Degree
14 13 (14.77%) Cisco
14 13 (14.77%) Incident Management
15 12 (13.64%) SharePoint
15 12 (13.64%) Microsoft Office
15 12 (13.64%) DHCP
15 12 (13.64%) DNS
15 12 (13.64%) SCCM
15 12 (13.64%) Driving Licence
16 11 (12.50%) TCP/IP
16 11 (12.50%) Wi-Fi
17 10 (11.36%) Video Conferencing
18 9 (10.23%) Android
18 9 (10.23%) ServiceNow
18 9 (10.23%) Citrix
19 8 (9.09%) Cisco IOS

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (26.14%) Microsoft Exchange
2 12 (13.64%) SharePoint
Applications
1 12 (13.64%) Microsoft Office
2 6 (6.82%) Microsoft Excel
Business Applications
1 1 (1.14%) Eikon
Cloud Services
1 62 (70.45%) Microsoft 365
2 20 (22.73%) Azure
3 17 (19.32%) Entra ID
4 5 (5.68%) Mimecast
5 4 (4.55%) OneDrive
6 2 (2.27%) AWS
6 2 (2.27%) SaaS
Communications & Networking
1 12 (13.64%) DHCP
1 12 (13.64%) DNS
2 11 (12.50%) TCP/IP
2 11 (12.50%) Wi-Fi
3 8 (9.09%) Cisco IOS
4 7 (7.95%) LAN
4 7 (7.95%) VLAN
4 7 (7.95%) VPN
4 7 (7.95%) WAN
5 6 (6.82%) PBX
5 6 (6.82%) Structured Cabling
6 2 (2.27%) Remote Desktop
6 2 (2.27%) Wireless
7 1 (1.14%) Firewall
7 1 (1.14%) FTP
7 1 (1.14%) IPv4
7 1 (1.14%) NAS
7 1 (1.14%) SAN
7 1 (1.14%) SMTP
Database & Business Intelligence
1 2 (2.27%) SQL Server
Development Applications
1 4 (4.55%) JIRA
General
1 40 (45.45%) Social Skills
2 7 (7.95%) Banking
3 6 (6.82%) Retail
4 5 (5.68%) Aerospace
4 5 (5.68%) Automotive
4 5 (5.68%) Electronics
5 4 (4.55%) Advertising
5 4 (4.55%) Finance
5 4 (4.55%) Inclusion and Diversity
6 3 (3.41%) Analytical Skills
6 3 (3.41%) Front Office
6 3 (3.41%) Manufacturing
6 3 (3.41%) Organisational Skills
7 1 (1.14%) Billing
7 1 (1.14%) Investment Banking
Miscellaneous
1 12 (13.64%) Driving Licence
2 10 (11.36%) Video Conferencing
3 6 (6.82%) iPhone
4 4 (4.55%) Fat Client
4 4 (4.55%) Management Information System
4 4 (4.55%) Thin Client
5 3 (3.41%) Self-Motivation
6 2 (2.27%) CMDB
6 2 (2.27%) Mobile App
7 1 (1.14%) Data Centre
7 1 (1.14%) Enterprise Software
7 1 (1.14%) iPad
7 1 (1.14%) Onboarding
Operating Systems
1 64 (72.73%) Windows
2 31 (35.23%) Windows 10
3 21 (23.86%) Windows Server
4 9 (10.23%) Android
5 6 (6.82%) Mac OS
6 1 (1.14%) Apple iOS
6 1 (1.14%) Windows Server 2016
Processes & Methodologies
1 31 (35.23%) Problem-Solving
2 29 (32.95%) Customer Service
3 25 (28.41%) ITIL
4 13 (14.77%) Incident Management
5 7 (7.95%) Asset Management
5 7 (7.95%) Preventative Maintenance
6 6 (6.82%) Continuous Improvement
6 6 (6.82%) Vulnerability Management
7 5 (5.68%) Break/Fix
7 5 (5.68%) Cybersecurity
7 5 (5.68%) Problem Management
7 5 (5.68%) Virtual Environments
8 4 (4.55%) Configuration Management
8 4 (4.55%) ITSM
8 4 (4.55%) Service Delivery
8 4 (4.55%) Service Management
9 3 (3.41%) Data Privacy
9 3 (3.41%) Inventory Management
9 3 (3.41%) Mentoring
9 3 (3.41%) Migration
Programming Languages
1 2 (2.27%) PowerShell
Qualifications
1 16 (18.18%) Degree
2 6 (6.82%) Microsoft Certification
2 6 (6.82%) Security Cleared
3 3 (3.41%) A+ Certification
4 2 (2.27%) Network+ Certification
5 1 (1.14%) CCNA
5 1 (1.14%) Cisco Certification
5 1 (1.14%) SC Cleared
Quality Assurance & Compliance
1 6 (6.82%) SLA
System Software
1 60 (68.18%) Active Directory
2 6 (6.82%) Hyper-V
3 5 (5.68%) VMware Infrastructure
4 4 (4.55%) XenApp
5 1 (1.14%) VMware ESXi
Systems Management
1 16 (18.18%) Microsoft Intune
2 12 (13.64%) SCCM
3 1 (1.14%) WSUS
Vendors
1 58 (65.91%) Microsoft
2 13 (14.77%) Cisco
3 9 (10.23%) Citrix
3 9 (10.23%) ServiceNow
4 5 (5.68%) Cognizant
4 5 (5.68%) Google
4 5 (5.68%) VMware
5 4 (4.55%) Polycom
6 2 (2.27%) Salesforce
6 2 (2.27%) Zoho
7 1 (1.14%) Apple
7 1 (1.14%) Bloomberg
7 1 (1.14%) FactSet
7 1 (1.14%) Mitel
7 1 (1.14%) Veeam