Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 679 755 990
Rank change year-on-year +76 +235 -205
Permanent jobs requiring a Desktop Support Engineer 217 240 222
As % of all permanent jobs advertised in the UK 0.22% 0.23% 0.14%
As % of the Job Titles category 0.23% 0.25% 0.15%
Number of salaries quoted 196 213 195
10th Percentile £24,240 £23,590 £25,750
25th Percentile £26,900 £26,250 £27,750
Median annual salary (50th Percentile) £30,000 £33,000 £33,000
Median % change year-on-year -9.09% - -
75th Percentile £35,000 £38,750 £40,700
90th Percentile £47,500 £45,800 £56,000
UK excluding London median annual salary £28,290 £29,400 £29,750
% change year-on-year -3.78% -1.18% +0.85%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,901 95,961 148,050
% of permanent jobs with a recognized job title 94.62% 91.57% 96.06%
Number of salaries quoted 66,751 60,281 85,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,686 £60,000 £60,000
Median % change year-on-year -12.19% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,495
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 26 April 2024.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +82 194 £32,500 -2.99% 30
UK excluding London +7 144 £28,290 -3.78% 13
London +109 73 £40,000 +5.26% 19
South East +7 41 £30,000 +2.04% 2
North of England +57 27 £27,000 +8.00% 2
South West -19 25 £29,145 +5.98% 3
North West +14 19 £27,000 +8.00% 2
Work from Home +48 17 £35,000 - 4
Midlands +14 16 £32,500 +22.64% 1
Wales +18 13 £28,290 +2.87%
East of England +17 12 £24,240 -30.74% 2
East Midlands -7 12 £32,500 +21.50% 1
Scotland -53 9 £24,240 -25.42% 3
Yorkshire +103 8 £32,500 -7.14%
West Midlands +24 4 £27,000 +1.89%
Northern Ireland - 1 £35,000 -

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 172 (79.26%) Windows
2 161 (74.19%) Microsoft
3 140 (64.52%) Active Directory
4 95 (43.78%) Microsoft 365
5 89 (41.01%) Microsoft Office
6 88 (40.55%) Social Skills
7 58 (26.73%) Windows 10
7 58 (26.73%) Finance
8 52 (23.96%) Microsoft Intune
8 52 (23.96%) Customer Service
9 50 (23.04%) Azure
10 48 (22.12%) Driving Licence
10 48 (22.12%) Problem-Solving
11 46 (21.20%) Security Cleared
12 45 (20.74%) Microsoft Exchange
13 42 (19.35%) Entra ID
14 41 (18.89%) SCCM
15 39 (17.97%) Degree
15 39 (17.97%) ITIL
16 36 (16.59%) Break/Fix
17 32 (14.75%) Microsoft Certification
17 32 (14.75%) Windows 7
18 30 (13.82%) DNS
19 29 (13.36%) Microsoft Excel
19 29 (13.36%) Remote Desktop
20 28 (12.90%) Ticket Management
20 28 (12.90%) OneDrive
20 28 (12.90%) Microsoft PowerPoint
21 27 (12.44%) Smartphone
22 26 (11.98%) Onboarding

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (20.74%) Microsoft Exchange
2 6 (2.76%) Skype for Business
3 5 (2.30%) SharePoint
4 2 (0.92%) Exchange Server 2010
5 1 (0.46%) CMS
Applications
1 89 (41.01%) Microsoft Office
2 29 (13.36%) Microsoft Excel
3 28 (12.90%) Microsoft PowerPoint
Business Applications
1 3 (1.38%) Eikon
Cloud Services
1 95 (43.78%) Microsoft 365
2 50 (23.04%) Azure
3 42 (19.35%) Entra ID
4 28 (12.90%) OneDrive
5 9 (4.15%) Mimecast
6 5 (2.30%) WhatsApp
7 2 (0.92%) Slack
8 1 (0.46%) AWS
8 1 (0.46%) GCP
Communications & Networking
1 30 (13.82%) DNS
2 29 (13.36%) Remote Desktop
3 23 (10.60%) Network Security
4 20 (9.22%) LAN
4 20 (9.22%) Wi-Fi
5 10 (4.61%) Skype
6 9 (4.15%) TCP/IP
7 8 (3.69%) DHCP
8 7 (3.23%) WAN
9 6 (2.76%) Firewall
10 5 (2.30%) Cisco IOS
10 5 (2.30%) VPN
11 4 (1.84%) VoIP
12 3 (1.38%) Internet
12 3 (1.38%) Telepresence
12 3 (1.38%) WebEx
13 1 (0.46%) Ethernet
13 1 (0.46%) HTTP
13 1 (0.46%) SAN
13 1 (0.46%) Structured Cabling
Database & Business Intelligence
1 2 (0.92%) MongoDB
Development Applications
1 1 (0.46%) MSI
General
1 88 (40.55%) Social Skills
2 58 (26.73%) Finance
3 23 (10.60%) Organisational Skills
4 11 (5.07%) Inclusion and Diversity
5 8 (3.69%) Automotive
5 8 (3.69%) Banking
6 7 (3.23%) Legal
7 5 (2.30%) Telecoms
8 4 (1.84%) Law
9 3 (1.38%) Analytical Skills
9 3 (1.38%) Pharmaceutical
9 3 (1.38%) Retail
10 2 (0.92%) Aerospace
10 2 (0.92%) Billing
10 2 (0.92%) Games
10 2 (0.92%) Manufacturing
11 1 (0.46%) Back Office
11 1 (0.46%) Electronics
11 1 (0.46%) Marketing
11 1 (0.46%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.46%) CSS
1 1 (0.46%) XML
Miscellaneous
1 48 (22.12%) Driving Licence
2 27 (12.44%) Smartphone
3 26 (11.98%) Onboarding
4 8 (3.69%) Video Conferencing
5 7 (3.23%) iPhone
6 3 (1.38%) Management Information System
6 3 (1.38%) Self-Motivation
7 2 (0.92%) Blackberry
7 2 (0.92%) Data Centre
7 2 (0.92%) Fat Client
7 2 (0.92%) iPad
7 2 (0.92%) Mobile App
7 2 (0.92%) Thin Client
8 1 (0.46%) EPoS
8 1 (0.46%) Team-Oriented Environment
8 1 (0.46%) Virtual Team
Operating Systems
1 172 (79.26%) Windows
2 58 (26.73%) Windows 10
3 32 (14.75%) Windows 7
4 24 (11.06%) Mac OS
5 14 (6.45%) Android
5 14 (6.45%) Windows Server
6 6 (2.76%) Apple iOS
6 6 (2.76%) Mac OS X
7 5 (2.30%) Windows Server 2008
8 3 (1.38%) Windows XP
9 1 (0.46%) Linux
9 1 (0.46%) Windows NT
Processes & Methodologies
1 52 (23.96%) Customer Service
2 48 (22.12%) Problem-Solving
3 39 (17.97%) ITIL
4 36 (16.59%) Break/Fix
5 28 (12.90%) Ticket Management
6 24 (11.06%) Computer Science
7 23 (10.60%) Asset Management
8 18 (8.29%) Proactive Maintenance
9 14 (6.45%) ITSM
9 14 (6.45%) Service Delivery
9 14 (6.45%) Software Deployment
10 12 (5.53%) Customer Requirements
10 12 (5.53%) Software Testing
11 9 (4.15%) Mobile Device Management
11 9 (4.15%) Time Management
12 8 (3.69%) Service Management
13 7 (3.23%) Incident Management
13 7 (3.23%) Root Cause Analysis
14 6 (2.76%) Continuous Improvement
15 4 (1.84%) DevOps
Programming Languages
1 7 (3.23%) PowerShell
2 3 (1.38%) SQL
3 2 (0.92%) Bash
3 2 (0.92%) Python
4 1 (0.46%) JavaScript
Qualifications
1 46 (21.20%) Security Cleared
2 39 (17.97%) Degree
3 32 (14.75%) Microsoft Certification
4 25 (11.52%) A+ Certification
5 23 (10.60%) Computer Science Degree
5 23 (10.60%) DBS Check
5 23 (10.60%) MCP
6 18 (8.29%) BPSS Clearance
7 16 (7.37%) DV Cleared
8 15 (6.91%) SC Cleared
9 6 (2.76%) ITIL Certification
10 5 (2.30%) CCNA
10 5 (2.30%) Cisco Certification
11 3 (1.38%) ITIL Foundation Certificate
11 3 (1.38%) Master's Degree
11 3 (1.38%) MBA
12 1 (0.46%) AWS Certification
12 1 (0.46%) MCSA
Quality Assurance & Compliance
1 24 (11.06%) SLA
2 18 (8.29%) PCI DSS
3 9 (4.15%) GDPR
4 1 (0.46%) ISO/IEC 27001
System Software
1 140 (64.52%) Active Directory
2 18 (8.29%) KVM
3 13 (5.99%) Firmware
4 10 (4.61%) Hyper-V
5 3 (1.38%) Virtual Desktop
5 3 (1.38%) VMware Infrastructure
5 3 (1.38%) vSphere
6 2 (0.92%) Terminal Services
Systems Management
1 52 (23.96%) Microsoft Intune
2 41 (18.89%) SCCM
3 1 (0.46%) AirWatch
3 1 (0.46%) Backup Exec
3 1 (0.46%) Cisco CUCM
3 1 (0.46%) Jamf Pro
3 1 (0.46%) Single Sign-On
Vendors
1 161 (74.19%) Microsoft
2 24 (11.06%) Dell
3 19 (8.76%) ServiceNow
4 14 (6.45%) HP
5 11 (5.07%) Apple
6 10 (4.61%) Cisco
7 8 (3.69%) Citrix
7 8 (3.69%) McAfee
7 8 (3.69%) MobileIron
8 7 (3.23%) Bloomberg
9 6 (2.76%) VMware
10 4 (1.84%) Ivanti
11 3 (1.38%) Polycom
12 2 (0.92%) Cognizant
12 2 (0.92%) Okta
12 2 (0.92%) Trayport
13 1 (0.46%) Agilent
13 1 (0.46%) Avaya
13 1 (0.46%) SAP
13 1 (0.46%) Symantec