Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £31,500 per year according to job vacancies posted during the 6 months to 25 February 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Feb 2024
Same period 2023 Same period 2022
Rank 606 736 916
Rank change year-on-year +130 +180 -206
Permanent jobs requiring a Desktop Support Engineer 216 300 213
As % of all permanent jobs advertised in the UK 0.28% 0.27% 0.15%
As % of the Job Titles category 0.29% 0.29% 0.16%
Number of salaries quoted 198 276 188
10th Percentile £25,425 £23,975 £25,250
25th Percentile £27,500 £26,438 £27,000
Median annual salary (50th Percentile) £31,500 £33,000 £30,000
Median % change year-on-year -4.55% +10.00% -4.76%
75th Percentile £35,563 £38,750 £40,000
90th Percentile £48,550 £48,750 £57,500
UK excluding London median annual salary £28,290 £29,400 £28,250
% change year-on-year -3.78% +4.07% -1.74%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 73,695 104,324 133,649
% of permanent jobs with a recognized job title 94.89% 94.18% 95.56%
Number of salaries quoted 55,369 65,580 84,154
10th Percentile £28,500 £32,750 £32,000
25th Percentile £39,420 £45,000 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +9.09%
75th Percentile £73,750 £82,500 £77,500
90th Percentile £92,500 £100,000 £95,000
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 25 February 2024.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 25 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +103 196 £32,500 -1.52% 26
UK excluding London +60 132 £28,290 -3.78% 16
London +134 84 £36,000 -5.26% 10
South East +30 48 £30,000 +2.04% 6
Work from Home +111 32 £35,000 +7.69% 3
North of England +89 23 £27,000 +8.00% 4
North West +50 19 £27,500 +10.00% 2
South West +19 19 £29,290 +5.55% 2
Midlands +61 14 £26,000 -
Wales - 13 £28,290 -
East of England +28 8 £27,120 -22.51% 2
West Midlands +76 7 £27,000 +3.85%
East Midlands +10 7 £24,240 -11.85%
Scotland -10 6 £24,240 -25.42% 2
Yorkshire +106 4 £25,750 -12.71% 2
Northern Ireland +25 1 £35,000 -

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 25 February 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 174 (80.56%) Windows
2 156 (72.22%) Microsoft
3 127 (58.80%) Active Directory
4 109 (50.46%) Microsoft 365
5 76 (35.19%) Social Skills
6 71 (32.87%) Windows 10
7 69 (31.94%) Microsoft Office
8 62 (28.70%) Finance
9 52 (24.07%) Microsoft Exchange
10 51 (23.61%) ITIL
10 51 (23.61%) Azure
11 49 (22.69%) Driving Licence
12 48 (22.22%) Microsoft Intune
12 48 (22.22%) SCCM
13 44 (20.37%) Security Cleared
13 44 (20.37%) Break/Fix
14 43 (19.91%) Entra ID
15 38 (17.59%) DNS
16 37 (17.13%) Windows 7
17 34 (15.74%) Problem-Solving
18 33 (15.28%) Customer Service
19 32 (14.81%) OneDrive
20 31 (14.35%) Remote Desktop
21 30 (13.89%) Microsoft PowerPoint
22 29 (13.43%) Microsoft Excel
22 29 (13.43%) Smartphone
22 29 (13.43%) Ticket Management
23 27 (12.50%) Organisational Skills
24 26 (12.04%) SLA
25 25 (11.57%) TCP/IP

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (24.07%) Microsoft Exchange
2 11 (5.09%) SharePoint
3 6 (2.78%) Skype for Business
4 1 (0.46%) CMS
4 1 (0.46%) Exchange Server 2010
4 1 (0.46%) IIS
4 1 (0.46%) Site Server
Applications
1 69 (31.94%) Microsoft Office
2 30 (13.89%) Microsoft PowerPoint
3 29 (13.43%) Microsoft Excel
Business Applications
1 3 (1.39%) Eikon
Cloud Services
1 109 (50.46%) Microsoft 365
2 51 (23.61%) Azure
3 43 (19.91%) Entra ID
4 32 (14.81%) OneDrive
5 13 (6.02%) Mimecast
6 6 (2.78%) WhatsApp
7 2 (0.93%) Google Docs
7 2 (0.93%) Google Workspace
7 2 (0.93%) Slack
8 1 (0.46%) AWS
8 1 (0.46%) GCP
Communications & Networking
1 38 (17.59%) DNS
2 31 (14.35%) Remote Desktop
3 25 (11.57%) TCP/IP
4 22 (10.19%) LAN
4 22 (10.19%) Wi-Fi
5 18 (8.33%) DHCP
6 11 (5.09%) Skype
7 9 (4.17%) WAN
8 8 (3.70%) VPN
9 7 (3.24%) Firewall
9 7 (3.24%) Internet
10 5 (2.31%) Ethernet
10 5 (2.31%) VoIP
10 5 (2.31%) Wireless
11 4 (1.85%) Cisco IOS
11 4 (1.85%) WebEx
12 3 (1.39%) Intranet
12 3 (1.39%) Telepresence
12 3 (1.39%) VLAN
13 2 (0.93%) Network Security
Database & Business Intelligence
1 2 (0.93%) MongoDB
General
1 76 (35.19%) Social Skills
2 62 (28.70%) Finance
3 27 (12.50%) Organisational Skills
4 13 (6.02%) Legal
5 12 (5.56%) Banking
6 10 (4.63%) Law
7 9 (4.17%) Telecoms
8 8 (3.70%) Automotive
9 6 (2.78%) Retail
10 5 (2.31%) Analytical Skills
11 4 (1.85%) Inclusion and Diversity
12 3 (1.39%) Back Office
12 3 (1.39%) Electronics
12 3 (1.39%) Games
12 3 (1.39%) Manufacturing
12 3 (1.39%) Pharmaceutical
13 2 (0.93%) Aerospace
13 2 (0.93%) Marketing
13 2 (0.93%) Public Sector
14 1 (0.46%) Corporate Banking
Libraries, Frameworks & Software Standards
1 3 (1.39%) MFC
2 1 (0.46%) CSS
2 1 (0.46%) XML
Miscellaneous
1 49 (22.69%) Driving Licence
2 29 (13.43%) Smartphone
3 12 (5.56%) iPhone
4 10 (4.63%) Self-Motivation
5 8 (3.70%) Video Conferencing
6 6 (2.78%) Onboarding
7 4 (1.85%) Data Centre
8 3 (1.39%) CCTV
8 3 (1.39%) Data Protection Act
8 3 (1.39%) Management Information System
9 2 (0.93%) Blackberry
9 2 (0.93%) Mobile App
10 1 (0.46%) Digital Media
10 1 (0.46%) Digital Signage
10 1 (0.46%) Handset
10 1 (0.46%) Team-Oriented Environment
Operating Systems
1 174 (80.56%) Windows
2 71 (32.87%) Windows 10
3 37 (17.13%) Windows 7
4 25 (11.57%) Android
5 19 (8.80%) Windows Server
6 14 (6.48%) Apple iOS
7 7 (3.24%) Mac OS
7 7 (3.24%) Mac OS X
8 6 (2.78%) Windows Server 2008
8 6 (2.78%) Windows XP
9 4 (1.85%) Windows NT
10 3 (1.39%) Windows 8
11 1 (0.46%) Linux
Processes & Methodologies
1 51 (23.61%) ITIL
2 44 (20.37%) Break/Fix
3 34 (15.74%) Problem-Solving
4 33 (15.28%) Customer Service
5 29 (13.43%) Ticket Management
6 22 (10.19%) ITSM
7 20 (9.26%) Asset Management
8 15 (6.94%) Service Delivery
9 14 (6.48%) Mobile Device Management
9 14 (6.48%) Proactive Maintenance
9 14 (6.48%) Software Deployment
10 12 (5.56%) Customer Requirements
10 12 (5.56%) Software Testing
11 9 (4.17%) Incident Management
11 9 (4.17%) Service Management
11 9 (4.17%) Time Management
12 7 (3.24%) Continuous Improvement
12 7 (3.24%) Root Cause Analysis
13 6 (2.78%) Data Protection
14 5 (2.31%) Mentoring
Programming Languages
1 10 (4.63%) PowerShell
2 3 (1.39%) SQL
3 2 (0.93%) Bash
3 2 (0.93%) Python
4 1 (0.46%) JavaScript
Qualifications
1 44 (20.37%) Security Cleared
2 17 (7.87%) BPSS Clearance
2 17 (7.87%) SC Cleared
3 16 (7.41%) Degree
3 16 (7.41%) DV Cleared
4 11 (5.09%) Microsoft Certification
5 10 (4.63%) CCNA
5 10 (4.63%) Cisco Certification
6 8 (3.70%) A+ Certification
7 6 (2.78%) ITIL Certification
7 6 (2.78%) Network+ Certification
8 4 (1.85%) MCDST
8 4 (1.85%) MCSA
8 4 (1.85%) VTSP
9 3 (1.39%) ITIL Foundation Certificate
9 3 (1.39%) Master's Degree
9 3 (1.39%) MBA
9 3 (1.39%) MCITP
10 2 (0.93%) DBS Check
11 1 (0.46%) AWS Certification
Quality Assurance & Compliance
1 26 (12.04%) SLA
2 14 (6.48%) PCI DSS
3 9 (4.17%) GDPR
4 1 (0.46%) ISO/IEC 27001
System Software
1 127 (58.80%) Active Directory
2 14 (6.48%) KVM
3 12 (5.56%) Firmware
4 9 (4.17%) VMware Infrastructure
5 7 (3.24%) Hyper-V
6 5 (2.31%) XenApp
7 4 (1.85%) Virtual Desktop
8 2 (0.93%) vSphere
8 2 (0.93%) XenDesktop
Systems Management
1 48 (22.22%) Microsoft Intune
1 48 (22.22%) SCCM
2 4 (1.85%) Jamf Pro
3 3 (1.39%) PaperCut
4 1 (0.46%) AirWatch
4 1 (0.46%) Backup Exec
4 1 (0.46%) Cisco CUCM
4 1 (0.46%) Single Sign-On
4 1 (0.46%) WSUS
Vendors
1 156 (72.22%) Microsoft
2 20 (9.26%) Dell
3 19 (8.80%) Citrix
4 18 (8.33%) HP
5 17 (7.87%) Apple
6 15 (6.94%) ServiceNow
7 10 (4.63%) VMware
8 9 (4.17%) Cisco
9 8 (3.70%) McAfee
9 8 (3.70%) MobileIron
10 7 (3.24%) Bloomberg
11 4 (1.85%) Sage
12 3 (1.39%) ConnectWise
12 3 (1.39%) Ivanti
12 3 (1.39%) Mitel
12 3 (1.39%) N-able
12 3 (1.39%) Polycom
12 3 (1.39%) SolarWinds
13 2 (0.93%) Okta
13 2 (0.93%) Trayport