Desktop Support Engineer Job Trends

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £35,920 per year, according to job vacancies posted during the 6 months leading to 7 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Dec 2025
Same period 2024 Same period 2023
Rank 556 634 550
Rank change year-on-year +78 -84 +204
Permanent jobs requiring a Desktop Support Engineer 98 108 161
As % of all permanent jobs in the UK 0.17% 0.17% 0.32%
As % of the Job Titles category 0.19% 0.18% 0.33%
Number of salaries quoted 78 75 153
10th Percentile £26,250 £21,250 £26,050
25th Percentile £30,000 £26,750 £28,500
Median annual salary (50th Percentile) £35,920 £33,500 £34,500
Median % change year-on-year +7.22% -2.90% +6.15%
75th Percentile £40,000 £42,500 £42,500
90th Percentile £54,875 £57,500 £60,000
UK excluding London median annual salary £35,000 £29,605 £28,645
% change year-on-year +18.22% +3.35% -1.22%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,704 58,391 48,070
% of permanent jobs with a recognized job title 89.90% 94.00% 95.24%
Number of salaries quoted 31,404 32,367 37,457
10th Percentile £28,250 £32,500 £31,250
25th Percentile £36,250 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £58,000 £60,000
Median % change year-on-year -5.17% -3.33% -
75th Percentile £75,000 £77,500 £80,000
90th Percentile £92,500 £95,000 £97,500
UK excluding London median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -

Desktop Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Desktop Support Engineer' in the job title relative to all permanent IT jobs advertised.

Desktop Support Engineer job vacancy trend in the UK

Desktop Support Engineer
Salary Trend

Salary distribution trend for Desktop Support Engineer job vacancies in the UK.

Salary distribution trend for Desktop Support Engineer job vacancies in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 7 December 2025.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 7 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +75 80 £36,500 +8.96% 35
UK excluding London +84 51 £35,000 +18.22% 29
London +66 45 £36,500 -33.64% 8
Work from Home +71 23 £35,340 +5.49% 5
South West +30 15 £35,000 +18.22% 8
Scotland +13 10 £35,000 +32.08%
Midlands +41 7 £38,000 +16.92% 4
North of England +29 7 £27,500 -3.51% 7
West Midlands - 7 £38,000 - 3
Wales - 6 £35,000 -
North West +43 4 £34,250 +29.25% 7
South East +28 3 £33,250 -0.75% 3
East of England +14 3 £35,340 +57.07% 7
Yorkshire -7 3 £26,500 -7.02%

Desktop Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 7 December 2025, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 80 (81.63%) Windows
2 76 (77.55%) Microsoft 365
3 60 (61.22%) Active Directory
4 50 (51.02%) Windows 10
5 48 (48.98%) Customer Service
6 45 (45.92%) Microsoft
7 39 (39.80%) Problem-Solving
8 37 (37.76%) ITIL
9 36 (36.73%) Microsoft Intune
10 28 (28.57%) Azure
11 27 (27.55%) Continuous Improvement
11 27 (27.55%) Degree
12 25 (25.51%) Microsoft Office
13 22 (22.45%) Microsoft Exchange
14 20 (20.41%) SharePoint
15 19 (19.39%) Security Cleared
16 17 (17.35%) Cybersecurity
16 17 (17.35%) SLA
17 15 (15.31%) SC Cleared
18 14 (14.29%) Customer Experience
18 14 (14.29%) JIRA
18 14 (14.29%) ServiceNow
18 14 (14.29%) VPN
19 13 (13.27%) Cisco
19 13 (13.27%) Ticket Management
20 12 (12.24%) Analytics
20 12 (12.24%) CTC Cleared
20 12 (12.24%) Customer Acquisition
20 12 (12.24%) DHCP
20 12 (12.24%) DNS

Desktop Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (22.45%) Microsoft Exchange
2 20 (20.41%) SharePoint
3 2 (2.04%) Confluence
Applications
1 25 (25.51%) Microsoft Office
2 1 (1.02%) Microsoft Excel
2 1 (1.02%) Microsoft PowerPoint
Business Applications
1 2 (2.04%) NetSuite
2 1 (1.02%) Carpe Diem
2 1 (1.02%) Elite 3E
Cloud Services
1 76 (77.55%) Microsoft 365
2 28 (28.57%) Azure
3 12 (12.24%) OneDrive
4 9 (9.18%) Entra ID
5 4 (4.08%) SaaS
6 3 (3.06%) AWS
6 3 (3.06%) Dynamics 365
6 3 (3.06%) Mimecast
6 3 (3.06%) Power Platform
Communications & Networking
1 14 (14.29%) VPN
2 12 (12.24%) DHCP
2 12 (12.24%) DNS
3 10 (10.20%) LAN
3 10 (10.20%) WAN
4 8 (8.16%) TCP/IP
5 7 (7.14%) Firewall
5 7 (7.14%) Wi-Fi
6 6 (6.12%) Remote Desktop
6 6 (6.12%) WebEx
7 5 (5.10%) VoIP
8 1 (1.02%) VLAN
8 1 (1.02%) Wireless
Database & Business Intelligence
1 3 (3.06%) SQL Server
Development Applications
1 14 (14.29%) JIRA
General
1 75 (76.53%) Social Skills
2 12 (12.24%) Back Office
3 8 (8.16%) Front Office
4 6 (6.12%) Advertising
4 6 (6.12%) Aerospace
4 6 (6.12%) Banking
4 6 (6.12%) Finance
5 4 (4.08%) Analytical Skills
5 4 (4.08%) Marketing
5 4 (4.08%) Organisational Skills
6 3 (3.06%) Automotive
6 3 (3.06%) Telecoms
7 2 (2.04%) Electronics
7 2 (2.04%) Manufacturing
7 2 (2.04%) Presentation Skills
7 2 (2.04%) Public Sector
8 1 (1.02%) Inclusion and Diversity
8 1 (1.02%) Law
8 1 (1.02%) Legal
Miscellaneous
1 9 (9.18%) Self-Motivation
2 6 (6.12%) Driving Licence
2 6 (6.12%) iPhone
3 4 (4.08%) Mobile App
3 4 (4.08%) Onboarding
4 3 (3.06%) BYOD
4 3 (3.06%) Video Conferencing
5 2 (2.04%) CMDB
6 1 (1.02%) Enterprise Software
6 1 (1.02%) Fat Client
6 1 (1.02%) Hedge funds
6 1 (1.02%) Housing Association
6 1 (1.02%) IoT
6 1 (1.02%) IPTV
6 1 (1.02%) PDA
6 1 (1.02%) Smartphone
6 1 (1.02%) Thin Client
Operating Systems
1 80 (81.63%) Windows
2 50 (51.02%) Windows 10
3 10 (10.20%) Mac OS
4 8 (8.16%) Linux
5 6 (6.12%) Apple iOS
5 6 (6.12%) Windows Server
6 5 (5.10%) Android
6 5 (5.10%) Windows Server 2019
7 3 (3.06%) Windows 7
7 3 (3.06%) Windows Server 2016
Processes & Methodologies
1 48 (48.98%) Customer Service
2 39 (39.80%) Problem-Solving
3 37 (37.76%) ITIL
4 27 (27.55%) Continuous Improvement
5 17 (17.35%) Cybersecurity
6 14 (14.29%) Customer Experience
7 13 (13.27%) Ticket Management
8 12 (12.24%) Analytics
8 12 (12.24%) Customer Acquisition
8 12 (12.24%) Patch Management
8 12 (12.24%) Service Delivery
8 12 (12.24%) Software Deployment
8 12 (12.24%) Time Management
9 10 (10.20%) Inventory Management
10 8 (8.16%) Asset Management
10 8 (8.16%) Data Privacy
10 8 (8.16%) Infrastructure Engineering
10 8 (8.16%) People Management
11 7 (7.14%) Incident Management
12 6 (6.12%) Break/Fix
Programming Languages
1 7 (7.14%) PowerShell
2 2 (2.04%) SQL
3 1 (1.02%) Bash
3 1 (1.02%) Python
Qualifications
1 27 (27.55%) Degree
2 19 (19.39%) Security Cleared
3 15 (15.31%) SC Cleared
4 12 (12.24%) CTC Cleared
5 8 (8.16%) Microsoft Certification
6 3 (3.06%) ITIL Certification
7 2 (2.04%) Azure Certification
8 1 (1.02%) A+ Certification
Quality Assurance & Compliance
1 17 (17.35%) SLA
System Software
1 60 (61.22%) Active Directory
2 8 (8.16%) VMware Infrastructure
3 3 (3.06%) BitLocker
3 3 (3.06%) Hyper-V
4 1 (1.02%) XenApp
Systems Management
1 36 (36.73%) Microsoft Intune
2 12 (12.24%) SCCM
3 3 (3.06%) Jamf Pro
Vendors
1 45 (45.92%) Microsoft
2 14 (14.29%) ServiceNow
3 13 (13.27%) Cisco
4 9 (9.18%) Apple
4 9 (9.18%) VMware
5 8 (8.16%) Salesforce
6 6 (6.12%) HP
7 5 (5.10%) Juniper
8 3 (3.06%) Cognizant
8 3 (3.06%) Zoho
9 2 (2.04%) Citrix
9 2 (2.04%) SAP
10 1 (1.02%) DocuSign
10 1 (1.02%) Draytek
10 1 (1.02%) iManage
10 1 (1.02%) Intapp
10 1 (1.02%) Logitech
10 1 (1.02%) McAfee
10 1 (1.02%) MobileIron
10 1 (1.02%) Yealink