Field Support Engineer
UK

The median Field Support Engineer salary in the UK is £29,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 837 951 1103
Rank change year-on-year +114 +152 -223
Permanent jobs requiring a Field Support Engineer 57 38 93
As % of all permanent jobs advertised in the UK 0.058% 0.036% 0.060%
As % of the Job Titles category 0.061% 0.039% 0.063%
Number of salaries quoted 56 33 90
10th Percentile £24,250 £27,000 £26,600
25th Percentile £26,250 £30,500 £29,750
Median annual salary (50th Percentile) £29,000 £32,500 £32,500
Median % change year-on-year -10.77% - +20.37%
75th Percentile £33,750 £35,625 £33,750
90th Percentile £38,750 £40,000 £37,500
UK excluding London median annual salary £29,000 £32,500 £32,500
% change year-on-year -10.77% - +20.37%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,894 96,310 147,847
% of permanent jobs with a recognized job title 94.63% 91.58% 96.06%
Number of salaries quoted 66,756 60,420 85,018
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,923 £60,000 £60,000
Median % change year-on-year -11.80% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Field Support Engineer
Job Vacancy Trend

Job postings that featured Field Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Field Support Engineer in the UK

Field Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Field Support Engineer.

Salary trend for Field Support Engineer in the UK

Field Support Engineer
Salary Histogram

Salary distribution for jobs citing Field Support Engineer over the 6 months to 25 April 2024.

Salary histogram for Field Support Engineer in the UK

Field Support Engineer
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Field Support Engineer within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +134 57 £29,000 -10.77% 8
UK excluding London +28 50 £29,000 -10.77% 8
South West -5 17 £29,000 -7.20%
North of England +50 12 £25,500 -5.56% 1
Midlands +11 10 £32,500 +20.37% 2
London +124 7 £37,500 -6.25%
Work from Home +100 7 £37,500 +14.29% 1
East Midlands -9 7 £32,500 -
North West - 7 £25,500 - 1
East of England +24 6 £27,500 -15.38% 2
Yorkshire +89 5 £32,500 +20.37%
South East +19 5 £30,000 -7.69% 4
West Midlands +16 2 £26,250 -2.78% 2

Field Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 25 April 2024, Field Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Field Support Engineer in the job title.

1 47 (82.46%) Active Directory
2 45 (78.95%) Windows
3 40 (70.18%) Microsoft
4 29 (50.88%) Microsoft Office
5 27 (47.37%) Problem-Solving
6 24 (42.11%) Degree
7 23 (40.35%) Microsoft Certification
7 23 (40.35%) A+ Certification
7 23 (40.35%) Customer Service
8 22 (38.60%) Social Skills
9 21 (36.84%) Onboarding
9 21 (36.84%) Computer Science Degree
9 21 (36.84%) DBS Check
9 21 (36.84%) Mac OS
9 21 (36.84%) MCP
9 21 (36.84%) Computer Science
9 21 (36.84%) Network Security
10 19 (33.33%) Microsoft 365
11 14 (24.56%) DNS
12 12 (21.05%) Firewall
13 11 (19.30%) SLA
14 10 (17.54%) WAN
14 10 (17.54%) LAN
15 8 (14.04%) ITIL
15 8 (14.04%) Windows Server
15 8 (14.04%) Windows 10
16 7 (12.28%) DHCP
16 7 (12.28%) Wireless
17 6 (10.53%) Service Delivery
17 6 (10.53%) Incident Management

Field Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.53%) SharePoint
2 4 (7.02%) Microsoft Exchange
3 1 (1.75%) Exchange Server 2013
Applications
1 29 (50.88%) Microsoft Office
2 4 (7.02%) Microsoft Project
Cloud Services
1 19 (33.33%) Microsoft 365
2 6 (10.53%) Azure
2 6 (10.53%) OneDrive
3 4 (7.02%) Entra ID
4 1 (1.75%) AWS
4 1 (1.75%) Nutanix
Communications & Networking
1 21 (36.84%) Network Security
2 14 (24.56%) DNS
3 12 (21.05%) Firewall
4 10 (17.54%) LAN
4 10 (17.54%) WAN
5 7 (12.28%) DHCP
5 7 (12.28%) Wireless
6 5 (8.77%) TCP/IP
6 5 (8.77%) VLAN
7 4 (7.02%) VPN
7 4 (7.02%) Wi-Fi
8 1 (1.75%) Structured Cabling
8 1 (1.75%) VoIP
Database & Business Intelligence
1 1 (1.75%) Amazon RDS
General
1 22 (38.60%) Social Skills
2 4 (7.02%) Retail
3 3 (5.26%) Electronics
3 3 (5.26%) Public Sector
4 2 (3.51%) Legal
4 2 (3.51%) Publishing
5 1 (1.75%) Inclusion and Diversity
Miscellaneous
1 21 (36.84%) Onboarding
2 4 (7.02%) iPad
2 4 (7.02%) Replication
3 2 (3.51%) Driving Licence
Operating Systems
1 45 (78.95%) Windows
2 21 (36.84%) Mac OS
3 8 (14.04%) Windows 10
3 8 (14.04%) Windows Server
4 5 (8.77%) Apple iOS
4 5 (8.77%) Windows Server 2012
5 2 (3.51%) Windows Server 2016
5 2 (3.51%) Windows Server 2019
6 1 (1.75%) Android
Processes & Methodologies
1 27 (47.37%) Problem-Solving
2 23 (40.35%) Customer Service
3 21 (36.84%) Computer Science
4 8 (14.04%) ITIL
5 6 (10.53%) Incident Management
5 6 (10.53%) Service Delivery
6 5 (8.77%) Asset Management
6 5 (8.77%) Email Filtering
6 5 (8.77%) Kalman Filter
6 5 (8.77%) Project Delivery
7 4 (7.02%) Customer Engagement
7 4 (7.02%) Stakeholder Management
7 4 (7.02%) Time Management
8 2 (3.51%) Change Management
8 2 (3.51%) Coaching
8 2 (3.51%) Collaborative Working
8 2 (3.51%) Disaster Recovery
8 2 (3.51%) Infrastructure Engineering
8 2 (3.51%) ITSM
8 2 (3.51%) Line Management
Programming Languages
1 1 (1.75%) PowerShell
Qualifications
1 24 (42.11%) Degree
2 23 (40.35%) A+ Certification
2 23 (40.35%) Microsoft Certification
3 21 (36.84%) Computer Science Degree
3 21 (36.84%) DBS Check
3 21 (36.84%) MCP
4 2 (3.51%) CCNA
4 2 (3.51%) Cisco Certification
4 2 (3.51%) ITIL Certification
Quality Assurance & Compliance
1 11 (19.30%) SLA
System Software
1 47 (82.46%) Active Directory
2 3 (5.26%) Hyper-V
3 2 (3.51%) Virtual Desktop
3 2 (3.51%) VMware Infrastructure
4 1 (1.75%) vSphere
Systems Management
1 6 (10.53%) Microsoft Intune
2 4 (7.02%) WSUS
3 2 (3.51%) SCCM
4 1 (1.75%) AirWatch
Vendors
1 40 (70.18%) Microsoft
2 6 (10.53%) Apple
3 5 (8.77%) Veeam
4 4 (7.02%) Sophos
4 4 (7.02%) Sun
5 3 (5.26%) HP
6 2 (3.51%) Cisco
6 2 (3.51%) VMware
7 1 (1.75%) Aruba
7 1 (1.75%) Avaya
7 1 (1.75%) Dell
7 1 (1.75%) Fortinet
7 1 (1.75%) Google
7 1 (1.75%) Ivanti
7 1 (1.75%) SonicWALL
7 1 (1.75%) Ubiquiti