Period
to 16 December 2018

The median annual salary for a Field Support Engineer was £30,000 in advertised job vacancies during the 6 months to 16 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Field Support Engineer
UK
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 960 1100 1076
Rank change year-on-year +140 -24 +159
Permanent jobs requiring a Field Support Engineer 165 101 134
As % of all permanent IT jobs advertised in the UK 0.10% 0.057% 0.072%
As % of the Job Titles category 0.11% 0.059% 0.075%
Number of salaries quoted 98 67 124
UK median annual salary £30,000 £28,000 £25,000
Median salary % change year-on-year +7.14% +12.00% -2.91%
10th Percentile £22,525 £18,500 £19,000
90th Percentile £35,000 £46,700 £33,750
UK excluding London median annual salary £28,625 £29,500 £25,000
% change year-on-year -2.97% +18.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 151,574 171,119 178,936
% of permanent IT jobs with a recognized job title 95.83% 96.04% 96.59%
Number of salaries quoted 121,434 137,686 149,372
UK median annual salary £50,000 £49,000 £47,500
Median salary % change year-on-year +2.04% +3.16% +5.56%
10th Percentile £27,750 £27,500 £27,000
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +2.41%

Field Support Engineer
Job Vacancy Trend

Job postings that featured Field Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Field Support Engineer in the UK

Field Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Field Support Engineer.

Salary trend for Field Support Engineer in the UK

Field Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Field Support Engineer over the 6 months to 16 December 2018.

Salary histogram for Field Support Engineer in the UK

Field Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Field Support Engineer within the UK over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +143 155 £30,000 +8.11% 13
UK excluding London +80 107 £28,625 -2.97% 14
London +77 49 £31,000 +12.73% 1
South East +16 38 £28,063 -6.46% 2
North of England +45 32 £24,250 +27.63% 1
North West +31 28 £23,750 +25.00%
East of England +35 21 £31,500 +5.00% 5
South West +21 12 £28,000 +20.43% 1
Midlands +17 3 £27,000 -50.91% 3
Yorkshire +29 2 £22,250 +17.11% 1
East Midlands +21 2 £27,000 -50.91% 2
North East +5 2 £26,000 +4.00%
Scotland - 2 - -
West Midlands - 1 - - 1

Field Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 16 December 2018, Field Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Field Support Engineer in the job title.

1 127 (76.97%) Windows
2 85 (51.52%) Microsoft Office
3 64 (38.79%) Microsoft
4 63 (38.18%) Problem-Solving
5 57 (34.55%) Active Directory
6 47 (28.48%) Intel
6 47 (28.48%) Thin Client
6 47 (28.48%) Fat Client
7 44 (26.67%) MS Exchange
8 43 (26.06%) Driving Licence
9 33 (20.00%) Firewall
10 32 (19.39%) Office 365
11 28 (16.97%) Cisco
12 26 (15.76%) Windows 7
13 25 (15.15%) SLA
14 24 (14.55%) VMware
14 24 (14.55%) Microsoft Azure
15 23 (13.94%) HP
15 23 (13.94%) Exchange Server 2010
16 22 (13.33%) Windows Server
17 21 (12.73%) Exchange Server 2013
17 21 (12.73%) Remote Desktop
17 21 (12.73%) Microsoft Excel
17 21 (12.73%) VMware Infrastructure
18 20 (12.12%) Windows 10
19 19 (11.52%) Hyper-V
20 17 (10.30%) Microsoft PowerPoint
21 16 (9.70%) Windows 8
22 13 (7.88%) Windows Server 2008
22 13 (7.88%) Microsoft Certification

Field Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (26.67%) MS Exchange
2 23 (13.94%) Exchange Server 2010
3 21 (12.73%) Exchange Server 2013
4 6 (3.64%) CMS
5 5 (3.03%) Skype for Business
6 2 (1.21%) Exchange Server 2007
6 2 (1.21%) Site Server
7 1 (0.61%) Exchange Server 2003
Applications
1 85 (51.52%) Microsoft Office
2 21 (12.73%) Microsoft Excel
3 17 (10.30%) Microsoft PowerPoint
Business Applications
1 4 (2.42%) Dynamics CRM
2 1 (0.61%) Maximo
Cloud Services
1 32 (19.39%) Office 365
2 24 (14.55%) Microsoft Azure
3 5 (3.03%) SaaS
4 4 (2.42%) IaaS
4 4 (2.42%) Mimecast
5 2 (1.21%) Cloud Computing
Communications & Networking
1 33 (20.00%) Firewall
2 21 (12.73%) Remote Desktop
3 12 (7.27%) Internet
4 11 (6.67%) DHCP
4 11 (6.67%) DNS
4 11 (6.67%) VPN
5 10 (6.06%) LAN
6 9 (5.45%) WAN
7 7 (4.24%) TCP/IP
7 7 (4.24%) VoIP
8 6 (3.64%) VLAN
9 5 (3.03%) IPsec
9 5 (3.03%) Skype
9 5 (3.03%) Wireless
10 4 (2.42%) DKIM
10 4 (2.42%) NetScaler
10 4 (2.42%) SAN
11 2 (1.21%) Network Security
12 1 (0.61%) DSL
12 1 (0.61%) H.323
Database & Business Intelligence
1 4 (2.42%) Amazon RDS
2 1 (0.61%) GIS
2 1 (0.61%) SQL Server
General
1 5 (3.03%) Back Office
2 2 (1.21%) Military
3 1 (0.61%) Finance
3 1 (0.61%) Manufacturing
3 1 (0.61%) Retail
Miscellaneous
1 47 (28.48%) Fat Client
1 47 (28.48%) Thin Client
2 43 (26.06%) Driving Licence
3 13 (7.88%) Data Centre
4 6 (3.64%) Analytical Skills
5 5 (3.03%) EPoS
5 5 (3.03%) Smartphone
6 4 (2.42%) Clustering
6 4 (2.42%) iPad
6 4 (2.42%) User Experience
7 3 (1.82%) Video Conferencing
8 2 (1.21%) Linux Command Line
8 2 (1.21%) Self-Motivation
9 1 (0.61%) Management Information System
Operating Systems
1 127 (76.97%) Windows
2 26 (15.76%) Windows 7
3 22 (13.33%) Windows Server
4 20 (12.12%) Windows 10
5 16 (9.70%) Windows 8
6 13 (7.88%) Windows Server 2008
7 12 (7.27%) Windows Server 2012
8 11 (6.67%) Mac OS X
9 8 (4.85%) Apple iOS
9 8 (4.85%) Linux
10 3 (1.82%) Android
11 1 (0.61%) Mac OS
Processes & Methodologies
1 63 (38.18%) Problem-Solving
2 12 (7.27%) Time Management
3 11 (6.67%) ITIL
4 8 (4.85%) Data Protection
5 7 (4.24%) Service Management
6 6 (3.64%) Computer Science
7 5 (3.03%) Decision-Making
7 5 (3.03%) High Availability
7 5 (3.03%) Kalman Filter
8 4 (2.42%) Break/Fix
8 4 (2.42%) CRM
8 4 (2.42%) Infrastructure Engineering
8 4 (2.42%) Network Load Balancing
8 4 (2.42%) Server Building
8 4 (2.42%) Service Delivery
9 3 (1.82%) Asset Management
9 3 (1.82%) Disaster Recovery
9 3 (1.82%) ITSM
10 2 (1.21%) Incident Management
10 2 (1.21%) Project Management
Programming Languages
1 1 (0.61%) SQL
1 1 (0.61%) T-SQL
Qualifications
1 13 (7.88%) Microsoft Certification
2 9 (5.45%) MCP
2 9 (5.45%) MCSE
3 6 (3.64%) CCNA
3 6 (3.64%) Cisco Certification
3 6 (3.64%) Computer Science Degree
3 6 (3.64%) Degree
4 4 (2.42%) MCSA
5 3 (1.82%) DBS Check
5 3 (1.82%) MCTS
6 2 (1.21%) SC Cleared
6 2 (1.21%) Security Cleared
7 1 (0.61%) Network+ Certification
Quality Assurance & Compliance
1 25 (15.15%) SLA
2 11 (6.67%) GDPR
3 2 (1.21%) ISO/IEC 27001
4 1 (0.61%) PCI DSS
4 1 (0.61%) PMO
System Software
1 57 (34.55%) Active Directory
2 21 (12.73%) VMware Infrastructure
3 19 (11.52%) Hyper-V
4 4 (2.42%) VMware Server
4 4 (2.42%) vSphere
5 1 (0.61%) VMware ESXi
5 1 (0.61%) XenApp
Systems Management
1 10 (6.06%) Backup Exec
2 6 (3.64%) SCCM
3 4 (2.42%) SCOM
3 4 (2.42%) Single Sign-On
Vendors
1 64 (38.79%) Microsoft
2 47 (28.48%) Intel
3 28 (16.97%) Cisco
4 24 (14.55%) VMware
5 23 (13.94%) HP
6 12 (7.27%) Citrix
7 10 (6.06%) Apple
8 6 (3.64%) Avaya
8 6 (3.64%) Draytek
8 6 (3.64%) Remedy
8 6 (3.64%) ServiceNow
8 6 (3.64%) Veritas
9 5 (3.03%) Dell
9 5 (3.03%) EMC
9 5 (3.03%) NEC
9 5 (3.03%) NetApp
10 4 (2.42%) Kaseya
10 4 (2.42%) Nimble Storage
11 2 (1.21%) Canon
11 2 (1.21%) Xerox