Period
to 20 September 2018

The median annual salary for a Field Support Engineer was £28,625 in advertised job vacancies during the 6 months to 20 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Field Support Engineer
UK
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 1017 1088 1139
Rank change year-on-year +71 +51 +82
Permanent jobs requiring a Field Support Engineer 140 114 126
As % of all permanent IT jobs advertised in the UK 0.084% 0.064% 0.065%
As % of the Job Titles category 0.087% 0.067% 0.067%
Number of salaries quoted 93 105 109
UK median annual salary £28,625 £26,500 £27,500
Median salary % change year-on-year +8.02% -3.64% +10.00%
10th Percentile £23,783 £18,400 £19,000
90th Percentile £36,600 £33,750 £36,750
UK excluding London median annual salary £30,000 £27,000 £25,000
% change year-on-year +11.11% +8.00% +1.01%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 160,631 169,827 188,471
% of permanent IT jobs with a recognized job title 96.04% 96.00% 96.58%
Number of salaries quoted 129,444 136,110 158,415
UK median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Field Support Engineer
Job Vacancy Trend

Job postings that featured Field Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Field Support Engineer in the UK

Field Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Field Support Engineer.

Salary trend for Field Support Engineer in the UK

Field Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Field Support Engineer over the 6 months to 20 September 2018.

Salary histogram for Field Support Engineer in the UK

Field Support Engineer
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Field Support Engineer within the UK over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +55 136 £28,625 +8.02% 11
UK excluding London +36 95 £30,000 +11.11% 10
London +64 40 £27,500 +10.00% 1
South East +4 35 £29,500 +6.31% 1
North of England +25 26 £25,437 +15.62% 2
North West +22 23 £27,219 +32.77% 2
East of England +27 19 £31,250 - 5
South West +2 13 £27,500 +10.00% 1
Yorkshire +28 2 £22,500 -18.18%
East Midlands +1 2 £27,000 +42.11%
Midlands +1 2 £27,000 -12.90% 1
Scotland - 1 - -
North East - 1 £26,000 -

Field Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 September 2018, Field Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Field Support Engineer in the job title.

1 116 (82.86%) Windows
2 64 (45.71%) Microsoft Office
3 59 (42.14%) Microsoft
4 56 (40.00%) Active Directory
5 51 (36.43%) Problem-Solving
6 37 (26.43%) Intel
7 33 (23.57%) Thin Client
7 33 (23.57%) Fat Client
8 31 (22.14%) VMware
9 28 (20.00%) Windows Server
9 28 (20.00%) Windows 7
9 28 (20.00%) Office 365
10 27 (19.29%) MS Exchange
11 25 (17.86%) Hyper-V
12 24 (17.14%) Windows 10
12 24 (17.14%) Firewall
13 21 (15.00%) Driving Licence
13 21 (15.00%) VMware Infrastructure
14 20 (14.29%) Windows Server 2012
15 19 (13.57%) ITIL
16 18 (12.86%) DHCP
16 18 (12.86%) DNS
17 17 (12.14%) Apple
17 17 (12.14%) Windows Server 2008
18 16 (11.43%) Microsoft Certification
19 15 (10.71%) Mac OS X
19 15 (10.71%) MCSE
20 14 (10.00%) VPN
20 14 (10.00%) Windows 8
20 14 (10.00%) Data Centre

Field Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (19.29%) MS Exchange
2 12 (8.57%) Exchange Server 2010
3 9 (6.43%) Exchange Server 2013
4 7 (5.00%) CMS
5 5 (3.57%) Skype for Business
6 1 (0.71%) Exchange Server 2003
6 1 (0.71%) Exchange Server 2007
6 1 (0.71%) Site Server
Applications
1 64 (45.71%) Microsoft Office
2 9 (6.43%) Microsoft Excel
3 6 (4.29%) Microsoft PowerPoint
Business Applications
1 3 (2.14%) Dynamics CRM
2 1 (0.71%) Maximo
Cloud Services
1 28 (20.00%) Office 365
2 12 (8.57%) Microsoft Azure
3 5 (3.57%) Mimecast
4 4 (2.86%) IaaS
5 2 (1.43%) Cloud Computing
6 1 (0.71%) Amazon AWS
6 1 (0.71%) G Suite
6 1 (0.71%) OneDrive
6 1 (0.71%) SaaS
Communications & Networking
1 24 (17.14%) Firewall
2 18 (12.86%) DHCP
2 18 (12.86%) DNS
3 14 (10.00%) VPN
4 13 (9.29%) Internet
4 13 (9.29%) LAN
4 13 (9.29%) WAN
5 10 (7.14%) Remote Desktop
5 10 (7.14%) TCP/IP
6 8 (5.71%) VLAN
6 8 (5.71%) VoIP
7 5 (3.57%) IPsec
7 5 (3.57%) SAN
8 4 (2.86%) DKIM
8 4 (2.86%) NetScaler
8 4 (2.86%) Skype
9 3 (2.14%) 4G
9 3 (2.14%) Wi-Fi
10 2 (1.43%) Ethernet
10 2 (1.43%) Wireless
Database & Business Intelligence
1 4 (2.86%) Amazon RDS
1 4 (2.86%) SQL Server
2 1 (0.71%) GIS
General
1 3 (2.14%) Back Office
1 3 (2.14%) Marketing
2 1 (0.71%) Finance
2 1 (0.71%) Legal
2 1 (0.71%) Manufacturing
2 1 (0.71%) Military
2 1 (0.71%) Retail
2 1 (0.71%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.71%) WAP
1 1 (0.71%) X-Windows
Miscellaneous
1 33 (23.57%) Fat Client
1 33 (23.57%) Thin Client
2 21 (15.00%) Driving Licence
3 14 (10.00%) Data Centre
4 9 (6.43%) iPad
5 5 (3.57%) Analytical Skills
5 5 (3.57%) Computer Science
5 5 (3.57%) Smartphone
6 4 (2.86%) Clustering
6 4 (2.86%) User Experience
7 2 (1.43%) EPoS
7 2 (1.43%) NHS
7 2 (1.43%) Self-Motivation
7 2 (1.43%) Video Conferencing
8 1 (0.71%) iPhone
8 1 (0.71%) Linux Command Line
8 1 (0.71%) Management Information System
Operating Systems
1 116 (82.86%) Windows
2 28 (20.00%) Windows 7
2 28 (20.00%) Windows Server
3 24 (17.14%) Windows 10
4 20 (14.29%) Windows Server 2012
5 17 (12.14%) Windows Server 2008
6 15 (10.71%) Mac OS X
7 14 (10.00%) Windows 8
8 6 (4.29%) Linux
9 5 (3.57%) Android
9 5 (3.57%) Apple iOS
10 3 (2.14%) Windows XP
11 1 (0.71%) Mac OS
Processes & Methodologies
1 51 (36.43%) Problem-Solving
2 19 (13.57%) ITIL
3 8 (5.71%) Time Management
4 6 (4.29%) Infrastructure Engineering
5 5 (3.57%) Break/Fix
5 5 (3.57%) ITSM
5 5 (3.57%) Kalman Filter
5 5 (3.57%) Service Management
6 4 (2.86%) Network Load Balancing
6 4 (2.86%) Server Building
6 4 (2.86%) Service Delivery
7 3 (2.14%) Asset Management
7 3 (2.14%) CRM
7 3 (2.14%) High Availability
7 3 (2.14%) Incident Management
8 2 (1.43%) Customer Engagement
8 2 (1.43%) Information Security
8 2 (1.43%) Network Management
8 2 (1.43%) Presales
8 2 (1.43%) Root Cause Analysis
Programming Languages
1 3 (2.14%) SQL
1 3 (2.14%) T-SQL
2 2 (1.43%) C
Qualifications
1 16 (11.43%) Microsoft Certification
2 15 (10.71%) MCSE
3 13 (9.29%) MCP
4 10 (7.14%) MCSA
5 9 (6.43%) DBS Check
5 9 (6.43%) MCTS
6 5 (3.57%) Computer Science Degree
6 5 (3.57%) Degree
7 4 (2.86%) CCNA
7 4 (2.86%) Cisco Certification
8 3 (2.14%) Network+ Certification
9 2 (1.43%) SC Cleared
9 2 (1.43%) Security Cleared
10 1 (0.71%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (9.29%) SLA
2 3 (2.14%) GDPR
3 1 (0.71%) ISO/IEC 27001
System Software
1 56 (40.00%) Active Directory
2 25 (17.86%) Hyper-V
3 21 (15.00%) VMware Infrastructure
4 4 (2.86%) VMware Server
4 4 (2.86%) vSphere
5 2 (1.43%) XenApp
6 1 (0.71%) Microsoft Virtual Server
6 1 (0.71%) Virtual Servers
6 1 (0.71%) XenDesktop
6 1 (0.71%) XenServer
Systems Management
1 9 (6.43%) Backup Exec
2 6 (4.29%) SCCM
3 4 (2.86%) SCOM
3 4 (2.86%) Single Sign-On
4 2 (1.43%) Systems Management Server (SMS)
Vendors
1 59 (42.14%) Microsoft
2 37 (26.43%) Intel
3 31 (22.14%) VMware
4 17 (12.14%) Apple
5 12 (8.57%) Cisco
6 11 (7.86%) HP
7 8 (5.71%) Citrix
7 8 (5.71%) Remedy
7 8 (5.71%) ServiceNow
8 7 (5.00%) Avaya
8 7 (5.00%) Draytek
9 5 (3.57%) Dell
9 5 (3.57%) Veritas
10 4 (2.86%) EMC
10 4 (2.86%) NetApp
10 4 (2.86%) Nimble Storage
11 3 (2.14%) Kaseya
11 3 (2.14%) NEC
12 2 (1.43%) Canon
12 2 (1.43%) Google