Period
to 19 November 2017

The median annual salary for a Field Support Engineer was £27,000 in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Field Support Engineer
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 1107 1090 1208
Rank change year-on-year -17 +118 -6
Permanent jobs requiring a Field Support Engineer 91 128 100
As % of all permanent IT jobs advertised in the UK 0.051% 0.068% 0.046%
As % of the Job Titles category 0.053% 0.070% 0.047%
Number of salaries quoted 72 115 89
UK median annual salary £27,000 £25,000 £25,000
Median salary % change year-on-year +8.00% - -9.09%
10th Percentile £18,163 £19,000 £21,250
90th Percentile £37,250 £33,900 £34,200
UK excluding London median annual salary £27,250 £25,000 £25,000
% change year-on-year +9.00% - -9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170720 182020 210826
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.45%
Number of salaries quoted 136880 152336 175085
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Field Support Engineer
Job Vacancy Trend

Job postings that featured Field Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Field Support Engineer in the UK

Field Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Field Support Engineer.

Salary trend for Field Support Engineer in the UK

Field Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Field Support Engineer over the 6 months to 19 November 2017.

Salary histogram for Field Support Engineer in the UK

Field Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Field Support Engineer within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 85 £27,000 +8.00% 5
UK excluding London +26 75 £27,250 +9.00% 4
South East +62 26 £27,500 +10.00% 1
London -14 16 £27,000 -3.57% 1
North of England +10 15 £22,000 -4.35% 1
North West +4 12 £20,500 +7.89% 1
South West +26 10 £23,500 -6.00% 1
Midlands +20 9 £31,000 +63.16% 1
East of England +14 9 £30,000 +7.14%
East Midlands +24 6 £35,000 +84.21%
Wales - 5 - -
Yorkshire +26 3 £27,500 +12.24%
West Midlands +11 3 £31,000 +24.00% 1
Northern Ireland -25 1 £43,000 +138.89%

Field Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, Field Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Field Support Engineer in the job title.

1 70 (76.92%) Windows
2 45 (49.45%) Microsoft
3 33 (36.26%) Microsoft Office
3 33 (36.26%) Active Directory
4 29 (31.87%) Office 365
5 26 (28.57%) Windows Server
6 25 (27.47%) Windows Server 2008
7 22 (24.18%) Driving Licence
8 21 (23.08%) Intel
9 20 (21.98%) MS Exchange
10 18 (19.78%) Thin Client
10 18 (19.78%) Fat Client
11 16 (17.58%) Firewall
11 16 (17.58%) LAN
11 16 (17.58%) Windows Server 2012
12 15 (16.48%) WAN
13 13 (14.29%) Hyper-V
14 12 (13.19%) VMware
15 10 (10.99%) CTC Cleared
15 10 (10.99%) Security Cleared
15 10 (10.99%) TCP/IP
15 10 (10.99%) SQL
15 10 (10.99%) Windows Server 2003
16 9 (9.89%) VPN
16 9 (9.89%) DNS
17 8 (8.79%) SLA
17 8 (8.79%) DHCP
17 8 (8.79%) ITIL
17 8 (8.79%) Exchange Server 2010
17 8 (8.79%) Windows 10

Field Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (21.98%) MS Exchange
2 8 (8.79%) Exchange Server 2010
3 6 (6.59%) SharePoint
4 5 (5.49%) Exchange Server 2013
5 4 (4.40%) Blackberry Enterprise Server
5 4 (4.40%) Exchange Server 2007
6 3 (3.30%) IIS
6 3 (3.30%) Skype for Business
7 1 (1.10%) Exchange Server 2003
Applications
1 33 (36.26%) Microsoft Office
2 1 (1.10%) Microsoft Excel
Cloud Services
1 29 (31.87%) Office 365
2 4 (4.40%) Microsoft Azure
Communications & Networking
1 16 (17.58%) Firewall
1 16 (17.58%) LAN
2 15 (16.48%) WAN
3 10 (10.99%) TCP/IP
4 9 (9.89%) DNS
4 9 (9.89%) VPN
5 8 (8.79%) DHCP
6 6 (6.59%) VoIP
7 4 (4.40%) Wireless
8 3 (3.30%) DSL
8 3 (3.30%) Internet
8 3 (3.30%) MPLS
8 3 (3.30%) Skype
9 2 (2.20%) WebEx
10 1 (1.10%) 4G
10 1 (1.10%) 5G
10 1 (1.10%) Cisco ASA
10 1 (1.10%) NAS
10 1 (1.10%) SAN
10 1 (1.10%) WLAN
Database & Business Intelligence
1 2 (2.20%) MySQL
1 2 (2.20%) SQL Server
1 2 (2.20%) SQL Server 2000
1 2 (2.20%) SQL Server 2005
1 2 (2.20%) SQL Server 2008
1 2 (2.20%) SQL Server 2012
General
1 2 (2.20%) French Language
1 2 (2.20%) German Language
1 2 (2.20%) Pharmaceutical
1 2 (2.20%) Spanish Language
2 1 (1.10%) Advertising
2 1 (1.10%) Manufacturing
2 1 (1.10%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.10%) COM
Miscellaneous
1 22 (24.18%) Driving Licence
2 18 (19.78%) Fat Client
2 18 (19.78%) Thin Client
3 5 (5.49%) Client/Server
4 4 (4.40%) Blackberry
5 2 (2.20%) Computer Science
5 2 (2.20%) Enterprise Storage
5 2 (2.20%) Management Information System
5 2 (2.20%) Replication
6 1 (1.10%) Analytical Skills
6 1 (1.10%) CCTV
6 1 (1.10%) Data Centre
6 1 (1.10%) Handset
6 1 (1.10%) iPad
6 1 (1.10%) Mobile App
6 1 (1.10%) Smart City
6 1 (1.10%) Smartphone
Operating Systems
1 70 (76.92%) Windows
2 26 (28.57%) Windows Server
3 25 (27.47%) Windows Server 2008
4 16 (17.58%) Windows Server 2012
5 10 (10.99%) Windows Server 2003
6 8 (8.79%) Windows 10
7 5 (5.49%) Windows 8
7 5 (5.49%) Windows XP
8 4 (4.40%) Linux
9 3 (3.30%) Windows 7
10 1 (1.10%) Android
10 1 (1.10%) Unix
Processes & Methodologies
1 8 (8.79%) ITIL
2 7 (7.69%) Time Management
3 5 (5.49%) Service Management
4 4 (4.40%) Break/Fix
4 4 (4.40%) High Availability
4 4 (4.40%) Information Security
4 4 (4.40%) Migration
4 4 (4.40%) Patch Management
4 4 (4.40%) Ticket Management
5 3 (3.30%) Application Packaging
6 2 (2.20%) Service Delivery
6 2 (2.20%) Stakeholder Management
7 1 (1.10%) CAD
7 1 (1.10%) Configuration Management
7 1 (1.10%) Customer Requirements
7 1 (1.10%) Incident Management
7 1 (1.10%) Line Management
7 1 (1.10%) Mentoring
7 1 (1.10%) Proactive Monitoring
7 1 (1.10%) Project Management
Programming Languages
1 10 (10.99%) SQL
2 2 (2.20%) PowerShell
3 1 (1.10%) C
Qualifications
1 10 (10.99%) CTC Cleared
1 10 (10.99%) Security Cleared
2 6 (6.59%) DBS Check
3 4 (4.40%) Degree
3 4 (4.40%) MCP
4 3 (3.30%) HND
4 3 (3.30%) Microsoft Certification
5 2 (2.20%) Computer Science Degree
5 2 (2.20%) GNVQ
5 2 (2.20%) MCSA
5 2 (2.20%) MCSE
5 2 (2.20%) SC Cleared
6 1 (1.10%) CCNA
6 1 (1.10%) Cisco Certification
6 1 (1.10%) HNC
Quality Assurance & Compliance
1 8 (8.79%) SLA
2 2 (2.20%) ISO/IEC 20000
System Software
1 33 (36.26%) Active Directory
2 13 (14.29%) Hyper-V
3 5 (5.49%) VMware Infrastructure
4 4 (4.40%) VMware ESXi
5 3 (3.30%) vSphere
Systems Management
1 4 (4.40%) SCCM
2 3 (3.30%) Backup Exec
3 2 (2.20%) DameWare
3 2 (2.20%) Perfmon
4 1 (1.10%) SCOM
4 1 (1.10%) WSUS
Vendors
1 45 (49.45%) Microsoft
2 21 (23.08%) Intel
3 12 (13.19%) VMware
4 7 (7.69%) Cisco
5 3 (3.30%) CheckPoint
5 3 (3.30%) Citrix
5 3 (3.30%) Juniper
5 3 (3.30%) Veeam
6 2 (2.20%) Blue Coat
6 2 (2.20%) F5
6 2 (2.20%) HP
6 2 (2.20%) Kaspersky
6 2 (2.20%) Trend Micro
7 1 (1.10%) Apple
7 1 (1.10%) Avaya
7 1 (1.10%) Dell
7 1 (1.10%) EMC
7 1 (1.10%) Fortinet
7 1 (1.10%) NetApp
7 1 (1.10%) SonicWALL