Period
to 20 June 2018

The median annual salary for a Field Support Engineer was £28,000 in advertised job vacancies during the 6 months to 20 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Field Support Engineer
UK
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 1045 1056 1138
Rank change year-on-year +11 +82 +70
Permanent jobs requiring a Field Support Engineer 138 129 139
As % of all permanent IT jobs advertised in the UK 0.080% 0.075% 0.069%
As % of the Job Titles category 0.083% 0.078% 0.072%
Number of salaries quoted 81 121 128
UK median annual salary £28,000 £25,000 £26,000
Median salary % change year-on-year +12.00% -3.85% -3.70%
10th Percentile £21,600 £18,000 £21,000
90th Percentile £42,500 £32,500 £36,750
UK excluding London median annual salary £29,750 £25,000 £26,000
% change year-on-year +19.00% -3.85% +4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 166,024 165,879 194,238
% of permanent IT jobs with a recognized job title 96.33% 96.25% 96.61%
Number of salaries quoted 135,024 136,627 163,207
UK median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,500
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £45,000 £42,500 £42,091
% change year-on-year +5.88% +0.97% +5.23%

Field Support Engineer
Job Vacancy Trend

Job postings that featured Field Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Field Support Engineer in the UK

Field Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Field Support Engineer.

Salary trend for Field Support Engineer in the UK

Field Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Field Support Engineer over the 6 months to 20 June 2018.

Salary histogram for Field Support Engineer in the UK

Field Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Field Support Engineer within the UK over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 123 £27,500 +10.00% 10
UK excluding London +6 101 £29,750 +19.00% 8
London -17 34 £27,500 +22.22% 2
South East +10 29 £31,000 +12.73% 1
East of England +13 22 £30,000 - 2
North of England +10 20 £25,000 +13.64% 4
North West -8 15 £25,437 +33.88% 3
South West -9 10 £27,500 +10.00%
Scotland -21 8 £23,500 -7.84%
Midlands -9 7 £30,000 -3.23% 1
Yorkshire +13 5 £25,000 -9.09% 1
Wales +11 5 £30,000 -
East Midlands +15 4 £55,000 +189.47%
West Midlands +11 3 £26,000 -16.13% 1

Field Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 June 2018, Field Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Field Support Engineer in the job title.

1 99 (71.74%) Windows
2 65 (47.10%) Microsoft Office
3 54 (39.13%) Problem-Solving
4 51 (36.96%) Microsoft
5 49 (35.51%) Active Directory
6 40 (28.99%) Intel
7 29 (21.01%) Thin Client
7 29 (21.01%) Windows Server
7 29 (21.01%) Fat Client
8 25 (18.12%) VMware
9 24 (17.39%) Windows 7
10 23 (16.67%) Office 365
11 22 (15.94%) MS Exchange
12 21 (15.22%) Windows 10
13 20 (14.49%) Windows Server 2008
14 19 (13.77%) Apple
15 18 (13.04%) Microsoft Certification
15 18 (13.04%) Firewall
15 18 (13.04%) Hyper-V
16 17 (12.32%) Windows Server 2012
16 17 (12.32%) ITIL
17 16 (11.59%) DHCP
17 16 (11.59%) DNS
17 16 (11.59%) SLA
18 15 (10.87%) MCSE
19 14 (10.14%) MCP
19 14 (10.14%) LAN
20 13 (9.42%) WAN
21 11 (7.97%) VPN
21 11 (7.97%) Analytical Skills

Field Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (15.94%) MS Exchange
2 6 (4.35%) Exchange Server 2010
3 5 (3.62%) Skype for Business
4 2 (1.45%) Exchange Server 2013
5 1 (0.72%) CMS
5 1 (0.72%) Exchange Server 2003
5 1 (0.72%) Exchange Server 2007
Applications
1 65 (47.10%) Microsoft Office
2 2 (1.45%) AutoCAD
2 2 (1.45%) Microsoft Excel
Business Applications
1 1 (0.72%) Remedy ITSM
Cloud Services
1 23 (16.67%) Office 365
2 7 (5.07%) Microsoft Azure
3 1 (0.72%) Amazon AWS
3 1 (0.72%) G Suite
3 1 (0.72%) Mimecast
3 1 (0.72%) OneDrive
Communications & Networking
1 18 (13.04%) Firewall
2 16 (11.59%) DHCP
2 16 (11.59%) DNS
3 14 (10.14%) LAN
4 13 (9.42%) WAN
5 11 (7.97%) VPN
6 10 (7.25%) TCP/IP
6 10 (7.25%) VLAN
7 8 (5.80%) Wireless
8 3 (2.17%) 4G
8 3 (2.17%) ADSL
8 3 (2.17%) DSL
8 3 (2.17%) Internet
8 3 (2.17%) SAN
8 3 (2.17%) Wi-Fi
9 2 (1.45%) Ethernet
9 2 (1.45%) MPLS
9 2 (1.45%) Network Security
9 2 (1.45%) Skype
9 2 (1.45%) SMS
Database & Business Intelligence
1 3 (2.17%) SQL Server
2 2 (1.45%) Big Data
General
1 6 (4.35%) Back Office
2 4 (2.90%) Advertising
2 4 (2.90%) Finance
3 3 (2.17%) Marketing
3 3 (2.17%) Retail
3 3 (2.17%) Telecoms
4 2 (1.45%) Games
5 1 (0.72%) Legal
Libraries, Frameworks & Software Standards
1 5 (3.62%) XML
2 2 (1.45%) CSS
2 2 (1.45%) Flask
2 2 (1.45%) HTML
2 2 (1.45%) Ruby on Rails
3 1 (0.72%) WAP
3 1 (0.72%) X-Windows
Miscellaneous
1 29 (21.01%) Fat Client
1 29 (21.01%) Thin Client
2 11 (7.97%) Analytical Skills
3 10 (7.25%) Driving Licence
4 9 (6.52%) Self-Motivation
5 8 (5.80%) Computer Science
6 7 (5.07%) iPad
7 6 (4.35%) Data Centre
8 5 (3.62%) Linux Command Line
9 3 (2.17%) Enterprise Storage
9 3 (2.17%) EPoS
10 2 (1.45%) NHS
11 1 (0.72%) iPhone
11 1 (0.72%) PDA
11 1 (0.72%) Smartphone
Operating Systems
1 99 (71.74%) Windows
2 29 (21.01%) Windows Server
3 24 (17.39%) Windows 7
4 21 (15.22%) Windows 10
5 20 (14.49%) Windows Server 2008
6 17 (12.32%) Windows Server 2012
7 10 (7.25%) Mac OS X
7 10 (7.25%) Windows 8
8 6 (4.35%) Linux
9 5 (3.62%) Android
9 5 (3.62%) Unix
10 3 (2.17%) Windows XP
11 1 (0.72%) Mac OS
Processes & Methodologies
1 54 (39.13%) Problem-Solving
2 17 (12.32%) ITIL
3 8 (5.80%) Mathematics
4 7 (5.07%) Physics
5 5 (3.62%) Break/Fix
5 5 (3.62%) ITSM
6 4 (2.90%) Data Cleansing
6 4 (2.90%) Data Management
6 4 (2.90%) Incident Management
7 3 (2.17%) Business Continuity
7 3 (2.17%) Time Management
8 2 (1.45%) Artificial Intelligence
8 2 (1.45%) Change Control
8 2 (1.45%) Coaching
8 2 (1.45%) IT Audit
8 2 (1.45%) Machine Learning
8 2 (1.45%) Mobile Device Management
8 2 (1.45%) Network Management
8 2 (1.45%) Service Delivery
8 2 (1.45%) Web Development
Programming Languages
1 10 (7.25%) SQL
2 6 (4.35%) C
3 3 (2.17%) PowerShell
4 2 (1.45%) Java
4 2 (1.45%) JavaScript
4 2 (1.45%) Python
4 2 (1.45%) Ruby
4 2 (1.45%) T-SQL
Qualifications
1 18 (13.04%) Microsoft Certification
2 15 (10.87%) MCSE
3 14 (10.14%) MCP
4 10 (7.25%) MCSA
5 9 (6.52%) DBS Check
6 7 (5.07%) Degree
6 7 (5.07%) MCTS
7 4 (2.90%) A+ Certification
8 3 (2.17%) CCNA
8 3 (2.17%) Cisco Certification
8 3 (2.17%) MCITP
9 2 (1.45%) Network+ Certification
9 2 (1.45%) Security Cleared
10 1 (0.72%) Computer Science Degree
10 1 (0.72%) DV Cleared
10 1 (0.72%) HND
10 1 (0.72%) ITIL Certification
10 1 (0.72%) ITIL Foundation Certificate
10 1 (0.72%) SC Cleared
Quality Assurance & Compliance
1 16 (11.59%) SLA
2 1 (0.72%) GDPR
System Software
1 49 (35.51%) Active Directory
2 18 (13.04%) Hyper-V
3 11 (7.97%) VMware Infrastructure
4 4 (2.90%) XenApp
5 3 (2.17%) VMware ESXi
5 3 (2.17%) XenDesktop
6 2 (1.45%) Citrix Presentation Server
6 2 (1.45%) vSphere
7 1 (0.72%) Microsoft Virtual Server
7 1 (0.72%) Virtual Servers
7 1 (0.72%) XenServer
Systems Management
1 6 (4.35%) SCCM
2 2 (1.45%) Systems Management Server (SMS)
3 1 (0.72%) Backup Exec
Vendors
1 51 (36.96%) Microsoft
2 40 (28.99%) Intel
3 25 (18.12%) VMware
4 19 (13.77%) Apple
5 10 (7.25%) HP
6 8 (5.80%) Citrix
6 8 (5.80%) Dell
7 7 (5.07%) Cisco
8 6 (4.35%) Remedy
9 5 (3.62%) ServiceNow
9 5 (3.62%) SonicWALL
10 4 (2.90%) IBM
11 2 (1.45%) Adobe
11 2 (1.45%) Draytek
11 2 (1.45%) Juniper
11 2 (1.45%) Meraki
11 2 (1.45%) NEC
11 2 (1.45%) Polycom
11 2 (1.45%) Toshiba
11 2 (1.45%) Zerto