The median contractor rate for a Desktop Support Engineer was £150 per day in advertised job vacancies during the 3 months to 23 May 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
UK
3 months to
23 May 2017
Same period 2016 Same period 2015
Rank 440 460 416
Rank change year-on-year +20 -44  
Contract jobs requiring a Desktop Support Engineer 141 191 220
As % of all contract IT jobs advertised in the UK 0.31% 0.36% 0.40%
As % of the Job Titles category 0.33% 0.38% 0.42%
Number of daily rates quoted 61 81 87
Median daily rate £150 £139 £153
Median daily rate % change year-on-year +7.97% -8.90%  
90% offered a daily rate of more than £110 £107 £118
10% offered a daily rate of more than £225 £220 £225
UK excluding London median daily rate £145 £135 £150
% change year-on-year +7.40% -10.00%  
Number of hourly rates quoted 56 43 62
Median hourly rate £15.39 £14.00 £14.55
Median hourly rate % change year-on-year +9.91% -3.78%  
90% offered a hourly rate of more than £12.39 £11.05 £11.55
10% offered a hourly rate of more than £19.10 £20.00 £18.00
UK excluding London median hourly rate £14.50 £15.00 £14.50
% change year-on-year -3.33% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42472 50787 52200
As % of all contract IT job vacancies advertised in the UK 94.75% 94.99% 94.84%
Number of daily rates quoted 27448 33138 32083
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 1310 1476 2091
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £41.72
UK excluding London median hourly rate £17.77 £17.50 £16.00
% change year-on-year +1.54% +9.37%  

Desktop Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support Engineer in the job title.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer.

Contractor daily rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support Engineer over the 3 months to 23 May 2017.

Contractor daily rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer.

Contractor hourly rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Desktop Support Engineer over the 3 months to 23 May 2017.

Contractor hourly rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 23 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 129 £145 +3.97% 19
London +22 45 £173 +21.68% 7
South East +22 28 £145 +7.40% 4
East of England -4 18 £119 -0.83% 3
South West +7 17 £140 -0.88% 1
Cambridgeshire +10 13 £98 +11.42% 1
Gloucestershire +12 12 £140 +6.66%
Hampshire +20 11 £145 +31.81% 1
Cambridge +6 9 £95 -17.39% 1
Scotland +48 8 £151 +22.85%
West Midlands +23 7 £145 - 1
Cheltenham +7 7 £140 -
City of London -3 7 £238 +53.22% 3
North East +40 6 £172 -31.88%
Newcastle upon Tyne +47 5 £172 -37.45%
Tyne and Wear +44 5 £172 -37.45%
Surrey +9 5 - -
Southampton +7 4 £145 -
Wales +3 4 - -
Gloucester -3 4 £140 +6.66%
Oxfordshire -3 4 £150 +11.11% 1
East Midlands -11 4 £128 -16.39%
Aberdeen - 4 £151 -
Buckinghamshire - 4 £205 - 1
Huntingdon - 4 £105 -
Edinburgh +21 3 - -
Cardiff +6 3 - -
South Wales +5 3 - -
Bristol +2 3 £121 - 1
Hertfordshire +2 3 £130 -40.90% 1

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 May 2017, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Engineer in the job title.

1 238 (81.23%) Windows
2 150 (51.19%) Windows 7
3 127 (43.34%) Active Directory
4 111 (37.88%) Microsoft
5 77 (26.28%) Microsoft Office
6 62 (21.16%) Migration
7 51 (17.41%) Windows XP
8 50 (17.06%) Windows 10
9 49 (16.72%) Security Cleared
10 47 (16.04%) Windows Server
11 44 (15.02%) ITIL
12 39 (13.31%) SCCM
13 38 (12.97%) SC Cleared
14 37 (12.63%) Time Management
15 36 (12.29%) MS Exchange
16 35 (11.95%) Citrix
17 34 (11.60%) VMware
17 34 (11.60%) Windows Server 2008
18 32 (10.92%) Data Migration
19 30 (10.24%) Windows 8
20 29 (9.90%) Apple
21 27 (9.22%) Office 365
22 25 (8.53%) LAN
22 25 (8.53%) Finance
23 24 (8.19%) Blackberry
24 23 (7.85%) DNS
25 22 (7.51%) Android
26 20 (6.83%) VMware Infrastructure
26 20 (6.83%) Apple iOS
26 20 (6.83%) Smartphone

Desktop Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (12.29%) MS Exchange
2 12 (4.10%) IBM Notes
3 10 (3.41%) Exchange Server 2010
4 9 (3.07%) Exchange Server 2007
5 5 (1.71%) Blackberry Enterprise Server
5 5 (1.71%) SharePoint
5 5 (1.71%) Skype for Business
6 4 (1.37%) Exchange Server 2013
7 2 (0.68%) SharePoint 2010
8 1 (0.34%) Exchange Server 2003
8 1 (0.34%) IIS
Applications
1 77 (26.28%) Microsoft Office
2 6 (2.05%) Microsoft Excel
3 4 (1.37%) Microsoft PowerPoint
4 1 (0.34%) Adobe Creative Suite
Business Applications
1 5 (1.71%) Remedy ITSM
2 3 (1.02%) Eikon
3 2 (0.68%) SAP Oil and Gas
Cloud Services
1 27 (9.22%) Office 365
2 3 (1.02%) OneDrive
3 1 (0.34%) G Suite
Communications & Networking
1 25 (8.53%) LAN
2 23 (7.85%) DNS
3 19 (6.48%) DHCP
4 16 (5.46%) Firewall
5 15 (5.12%) VPN
6 14 (4.78%) TCP/IP
6 14 (4.78%) WAN
7 13 (4.44%) Internet
8 8 (2.73%) VoIP
9 7 (2.39%) Wireless
10 5 (1.71%) 3G
11 4 (1.37%) Remote Desktop
11 4 (1.37%) Skype
12 3 (1.02%) Ethernet
12 3 (1.02%) WLAN
13 2 (0.68%) Cisco IOS
13 2 (0.68%) IP Telephony
13 2 (0.68%) IPv6
13 2 (0.68%) SMTP
13 2 (0.68%) Wi-Fi
Database & Business Intelligence
1 1 (0.34%) SQL Server
General
1 25 (8.53%) Finance
2 15 (5.12%) Banking
3 8 (2.73%) Retail
4 6 (2.05%) Telecoms
5 4 (1.37%) Legal
6 3 (1.02%) Back Office
6 3 (1.02%) Electronics
6 3 (1.02%) Investment Banking
6 3 (1.02%) Local Government
6 3 (1.02%) Manufacturing
6 3 (1.02%) Retail Banking
7 2 (0.68%) Front Office
7 2 (0.68%) Marketing
8 1 (0.34%) Advertising
8 1 (0.34%) Financial Institution
8 1 (0.34%) French Language
8 1 (0.34%) Games
8 1 (0.34%) Law
8 1 (0.34%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.68%) XMPP
Miscellaneous
1 24 (8.19%) Blackberry
2 20 (6.83%) Analytical Skills
2 20 (6.83%) Smartphone
3 12 (4.10%) iPad
3 12 (4.10%) iPhone
4 10 (3.41%) Video Conferencing
5 5 (1.71%) Driving Licence
5 5 (1.71%) Fat Client
5 5 (1.71%) Thin Client
6 3 (1.02%) Client/Server
6 3 (1.02%) Mainframe
7 2 (0.68%) BYOD
7 2 (0.68%) Handset
7 2 (0.68%) NHS
8 1 (0.34%) CMDB
8 1 (0.34%) Digital Media
8 1 (0.34%) Enterprise Software
8 1 (0.34%) Hedge funds
8 1 (0.34%) Mobile Computing
8 1 (0.34%) PDA
Operating Systems
1 238 (81.23%) Windows
2 150 (51.19%) Windows 7
3 51 (17.41%) Windows XP
4 50 (17.06%) Windows 10
5 47 (16.04%) Windows Server
6 34 (11.60%) Windows Server 2008
7 30 (10.24%) Windows 8
8 22 (7.51%) Android
9 20 (6.83%) Apple iOS
9 20 (6.83%) Windows Server 2003
10 18 (6.14%) Windows Server 2012
11 11 (3.75%) Mac OS
12 10 (3.41%) Mac OS X
13 4 (1.37%) Linux
14 3 (1.02%) Ubuntu
14 3 (1.02%) Windows Mobile
15 2 (0.68%) Windows Phone
16 1 (0.34%) NetWare
16 1 (0.34%) Windows 2000
16 1 (0.34%) Windows NT
Processes & Methodologies
1 62 (21.16%) Migration
2 44 (15.02%) ITIL
3 37 (12.63%) Time Management
4 32 (10.92%) Data Migration
5 8 (2.73%) Break/Fix
5 8 (2.73%) ITIL V3
5 8 (2.73%) Mobile Device Management
5 8 (2.73%) Service Delivery
6 7 (2.39%) Application Packaging
7 6 (2.05%) Coaching
7 6 (2.05%) Service Management
7 6 (2.05%) Software Distribution
8 5 (1.71%) Asset Management
8 5 (1.71%) Configuration Management
8 5 (1.71%) Project Management
9 4 (1.37%) Data Protection
9 4 (1.37%) Patch Management
10 3 (1.02%) Fault Analysis
10 3 (1.02%) Software Deployment
10 3 (1.02%) Ticket Management
Programming Languages
1 7 (2.39%) SQL
2 4 (1.37%) C
3 1 (0.34%) Java
3 1 (0.34%) PowerShell
3 1 (0.34%) VB
3 1 (0.34%) VBScript
Qualifications
1 49 (16.72%) Security Cleared
2 38 (12.97%) SC Cleared
3 15 (5.12%) Microsoft Certification
4 8 (2.73%) MCSE
5 7 (2.39%) MCP
6 4 (1.37%) A+ Certification
6 4 (1.37%) Degree
6 4 (1.37%) DV Cleared
6 4 (1.37%) ITIL Certification
6 4 (1.37%) MCDST
7 3 (1.02%) BPSS Clearance
7 3 (1.02%) DBS Check
7 3 (1.02%) MCSA
8 2 (0.68%) ITIL Foundation Certificate
8 2 (0.68%) Network+ Certification
9 1 (0.34%) CCENT
9 1 (0.34%) CCNA
9 1 (0.34%) Cisco Certification
9 1 (0.34%) Citrix Certification
9 1 (0.34%) MOS
Quality Assurance & Compliance
1 14 (4.78%) SLA
2 3 (1.02%) QA
3 1 (0.34%) Disclosure Scotland
3 1 (0.34%) Sarbanes-Oxley
System Software
1 127 (43.34%) Active Directory
2 20 (6.83%) VMware Infrastructure
3 5 (1.71%) XenApp
4 4 (1.37%) Hyper-V
5 3 (1.02%) Firmware
6 2 (0.68%) Microsoft App-V
6 2 (0.68%) Virtual Desktop
6 2 (0.68%) VMware ESXi
6 2 (0.68%) XenDesktop
7 1 (0.34%) Microsoft Virtual Server
7 1 (0.34%) Virtual Machines
7 1 (0.34%) Virtual Servers
7 1 (0.34%) vSphere
Systems Management
1 39 (13.31%) SCCM
2 2 (0.68%) Norton AntiVirus
2 2 (0.68%) Symantec Endpoint Protection
2 2 (0.68%) Systems Management Server (SMS)
2 2 (0.68%) WSUS
3 1 (0.34%) Microsoft Intune
3 1 (0.34%) SCOM
Vendors
1 111 (37.88%) Microsoft
2 35 (11.95%) Citrix
3 34 (11.60%) VMware
4 29 (9.90%) Apple
5 15 (5.12%) HP
6 12 (4.10%) Lotus
6 12 (4.10%) Remedy
7 10 (3.41%) Cisco
8 8 (2.73%) Dell
8 8 (2.73%) ServiceNow
9 5 (1.71%) Bloomberg
9 5 (1.71%) Reuters
9 5 (1.71%) Symantec
10 4 (1.37%) Avaya
10 4 (1.37%) SAP
10 4 (1.37%) Sophos
11 3 (1.02%) BMC
11 3 (1.02%) Google
12 2 (0.68%) AppSense
12 2 (0.68%) LANDesk
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