Desktop Support Engineer Contracts

Desktop Support Engineer
UK

The median Desktop Support Engineer daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 359 395 436
Rank change year-on-year +36 +41 +69
Contract jobs requiring a Desktop Support Engineer 167 189 295
As % of all contract jobs advertised in the UK 0.57% 0.43% 0.49%
As % of the Job Titles category 0.62% 0.47% 0.52%
Number of daily rates quoted 97 150 225
10th Percentile £150 £125 £137
25th Percentile £175 £140 £160
Median daily rate (50th Percentile) £200 £200 £200
Median % change year-on-year - - +11.11%
75th Percentile £238 £218 £240
90th Percentile £258 £266 £283
UK excluding London median daily rate £203 £200 £200
% change year-on-year +1.25% - +11.89%
Number of hourly rates quoted 12 12 12
10th Percentile £16.81 £16.25 £15.60
25th Percentile £20.47 £16.81 £16.54
Median hourly rate £23.00 £18.14 £22.50
Median % change year-on-year +26.83% -19.40% +14.75%
75th Percentile £23.86 £22.38 £25.18
90th Percentile £24.61 £28.40 £29.12
UK excluding London median hourly rate £23.00 £17.50 £18.97
% change year-on-year +31.43% -7.74% -1.29%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Engineer.

Daily rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Engineer over the 6 months to 1 May 2025.

Daily rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Engineer.

Hourly rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +37 148 £200 - 26
UK excluding London +70 132 £203 +1.25% 16
South West +60 34 £230 +25.00% 4
London +8 33 £200 +5.26% 16
North of England +32 32 £195 +21.88% 3
South East +20 25 £195 -7.14% 7
East of England +34 16 £210 +9.09% 2
Yorkshire +15 11 £230 +16.46% 1
North West +15 11 £155 +10.71% 2
North East +8 10 £155 -20.51%
Midlands +24 8 £200 +63.93% 1
Scotland +9 7 £150 -
Northern Ireland -4 7 £150 +7.14%
West Midlands +19 6 £200 +37.93% 1
Work from Home +31 5 £276 +38.13%
Wales -1 3 - -
East Midlands +7 2 £300 +145.90%

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Engineer in the job title.

1 102 (61.08%) Social Skills
2 97 (58.08%) Windows
3 92 (55.09%) Microsoft
4 71 (42.51%) Active Directory
5 62 (37.13%) Microsoft 365
6 56 (33.53%) Windows 10
6 56 (33.53%) Customer Service
7 49 (29.34%) Security Cleared
8 46 (27.54%) SC Cleared
9 45 (26.95%) Finance
10 40 (23.95%) Microsoft Office
11 36 (21.56%) ITIL
11 36 (21.56%) VPN
12 31 (18.56%) Microsoft Exchange
13 30 (17.96%) SCCM
13 30 (17.96%) Problem-Solving
14 29 (17.37%) HP
15 28 (16.77%) Dell
16 26 (15.57%) SLA
16 26 (15.57%) Customer Experience
17 24 (14.37%) Microsoft Intune
18 23 (13.77%) Driving Licence
18 23 (13.77%) SharePoint
18 23 (13.77%) Dell Certification
18 23 (13.77%) Mathematics
19 22 (13.17%) ServiceNow
20 21 (12.57%) Time Management
21 17 (10.18%) Degree
21 17 (10.18%) Citrix
22 16 (9.58%) LAN

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (18.56%) Microsoft Exchange
2 23 (13.77%) SharePoint
3 1 (0.60%) Blackberry Enterprise Server
Applications
1 40 (23.95%) Microsoft Office
2 6 (3.59%) Microsoft PowerPoint
2 6 (3.59%) MS Visio
3 3 (1.80%) Microsoft Excel
4 1 (0.60%) Final Cut Pro
4 1 (0.60%) Microsoft Project
4 1 (0.60%) QuarkXPress
Business Applications
1 1 (0.60%) Remedy ITSM
Cloud Services
1 62 (37.13%) Microsoft 365
2 16 (9.58%) Azure
3 12 (7.19%) OneDrive
4 6 (3.59%) Entra ID
Communications & Networking
1 36 (21.56%) VPN
2 16 (9.58%) LAN
3 13 (7.78%) Wi-Fi
4 12 (7.19%) DHCP
4 12 (7.19%) DNS
5 11 (6.59%) WAN
6 10 (5.99%) Remote Desktop
6 10 (5.99%) VLAN
6 10 (5.99%) VoIP
7 8 (4.79%) Structured Cabling
8 4 (2.40%) Firewall
8 4 (2.40%) Wireless
9 1 (0.60%) Internet
9 1 (0.60%) TCP/IP
9 1 (0.60%) WebEx
Database & Business Intelligence
1 1 (0.60%) SQL Server
Development Applications
1 3 (1.80%) JIRA
General
1 102 (61.08%) Social Skills
2 45 (26.95%) Finance
3 16 (9.58%) Manufacturing
3 16 (9.58%) Public Sector
4 15 (8.98%) Analytical Skills
5 12 (7.19%) Electronics
5 12 (7.19%) Telecoms
6 11 (6.59%) Marketing
7 7 (4.19%) Documentation Skills
8 6 (3.59%) Banking
9 5 (2.99%) Presentation Skills
10 4 (2.40%) Legal
11 3 (1.80%) Investment Banking
12 2 (1.20%) Inclusion and Diversity
12 2 (1.20%) Organisational Skills
12 2 (1.20%) Pharmaceutical
13 1 (0.60%) Military
Miscellaneous
1 23 (13.77%) Driving Licence
2 10 (5.99%) iPhone
3 9 (5.39%) NHS
3 9 (5.39%) Smartphone
4 7 (4.19%) iPad
4 7 (4.19%) Management Information System
4 7 (4.19%) Self-Motivation
5 6 (3.59%) Data Centre
6 5 (2.99%) Video Conferencing
7 3 (1.80%) CMDB
8 2 (1.20%) BYOD
8 2 (1.20%) Data Protection Act
8 2 (1.20%) Device Driver
8 2 (1.20%) Handset
9 1 (0.60%) Enterprise Software
9 1 (0.60%) Enterprise Storage
9 1 (0.60%) Operational Technology
9 1 (0.60%) Product Ownership
9 1 (0.60%) Reinsurance
9 1 (0.60%) Virtual Team
Operating Systems
1 97 (58.08%) Windows
2 56 (33.53%) Windows 10
3 7 (4.19%) Mac OS
3 7 (4.19%) Windows 7
3 7 (4.19%) Windows Server
4 6 (3.59%) Windows Server 2016
5 5 (2.99%) Windows 8
5 5 (2.99%) Windows Server 2003
5 5 (2.99%) Windows Server 2008
5 5 (2.99%) Windows Server 2012
5 5 (2.99%) Windows XP
6 4 (2.40%) Android
6 4 (2.40%) Apple iOS
7 2 (1.20%) Linux
8 1 (0.60%) Mac OS X
8 1 (0.60%) Unix
Processes & Methodologies
1 56 (33.53%) Customer Service
2 36 (21.56%) ITIL
3 30 (17.96%) Problem-Solving
4 26 (15.57%) Customer Experience
5 23 (13.77%) Mathematics
6 21 (12.57%) Time Management
7 13 (7.78%) Root Cause Analysis
8 12 (7.19%) ITSM
9 11 (6.59%) Business Intelligence
9 11 (6.59%) Collaborative Working
9 11 (6.59%) Digital Marketing
9 11 (6.59%) Programme Management
9 11 (6.59%) Service Delivery
10 9 (5.39%) Case Management
10 9 (5.39%) Inventory Management
11 8 (4.79%) Break/Fix
12 7 (4.19%) Antivirus Management
12 7 (4.19%) Asset Management
12 7 (4.19%) Service Management
13 6 (3.59%) Infrastructure Monitoring
Programming Languages
1 11 (6.59%) PowerShell
2 2 (1.20%) Bash
2 2 (1.20%) Python
Qualifications
1 49 (29.34%) Security Cleared
2 46 (27.54%) SC Cleared
3 23 (13.77%) Dell Certification
4 17 (10.18%) Degree
5 11 (6.59%) Microsoft Certification
6 10 (5.99%) ITIL Foundation Certificate
7 8 (4.79%) A+ Certification
8 7 (4.19%) ITIL Certification
9 4 (2.40%) DBS Check
10 1 (0.60%) ACSP
10 1 (0.60%) BPSS Clearance
10 1 (0.60%) CISSP
10 1 (0.60%) CompTIA Security+
10 1 (0.60%) GIAC
10 1 (0.60%) Network+ Certification
Quality Assurance & Compliance
1 26 (15.57%) SLA
2 9 (5.39%) ISO/IEC 27001
3 6 (3.59%) QA
4 1 (0.60%) Accessibility
4 1 (0.60%) GxP
System Software
1 71 (42.51%) Active Directory
2 11 (6.59%) VMware Infrastructure
3 1 (0.60%) Virtual Desktop
3 1 (0.60%) Virtual Machines
Systems Management
1 30 (17.96%) SCCM
2 24 (14.37%) Microsoft Intune
3 10 (5.99%) AppManager
4 2 (1.20%) Jamf Pro
5 1 (0.60%) Systems Management Server (SMS)
Vendors
1 92 (55.09%) Microsoft
2 29 (17.37%) HP
3 28 (16.77%) Dell
4 22 (13.17%) ServiceNow
5 17 (10.18%) Citrix
6 11 (6.59%) SAP
6 11 (6.59%) VMware
7 10 (5.99%) Ivanti
8 9 (5.39%) Apple
9 7 (4.19%) McAfee
10 5 (2.99%) Canon
11 4 (2.40%) Cisco
12 1 (0.60%) Adobe
12 1 (0.60%) BMC
12 1 (0.60%) Bomgar
12 1 (0.60%) Dynatrace
12 1 (0.60%) EMC
12 1 (0.60%) Quark
12 1 (0.60%) Remedy
12 1 (0.60%) Unisys