The median annual salary for a 3rd Line Support Engineer was £35,000 in advertised job vacancies during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Third Line Support Engineer
UK
Rank 565 541 531
Rank change year-on-year -24 -10  
Permanent jobs requiring a 3rd Line Support Engineer 290 448 491
As % of all permanent IT jobs advertised in the UK 0.35% 0.44% 0.47%
As % of the Job Titles category 0.36% 0.45% 0.48%
Number of salaries quoted 267 402 402
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.66% -  
90% offered a salary of more than £28,500 £29,000 £27,500
10% offered a salary of more than £50,000 £50,000 £47,750
UK excluding London median salary £34,000 £35,000 £36,000
% change year-on-year -2.85% -2.77%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 80634 98831 101724
As % of all permanent IT job vacancies advertised in the UK 96.27% 96.35% 96.64%
Number of salaries quoted 66904 82761 83046
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support Engineer in the job title.

Job vacancy trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer.

Salary trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Support Engineer over the 3 months to 23 March 2017.

Salary histogram for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 282 £35,000 -6.66% 27
London +52 84 £37,500 -6.25% 4
South East +8 80 £37,500 -6.25% 7
East of England +16 28 £34,000 +4.61% 3
Berkshire +33 26 £50,000 +25.00% 2
South West -12 22 £31,000 -4.61% 1
West Midlands +19 21 £37,750 +20.80% 3
Reading +43 19 £50,000 +25.00% 1
North West -19 19 £30,000 -18.36% 5
City of London +56 15 £40,500 -1.21%
Cheshire +29 14 £30,000 - 3
Wiltshire +18 14 £32,500 -5.79%
Yorkshire +35 13 £36,250 +25.00% 1
Kent +13 12 £30,000 -29.41%
Hertfordshire -4 12 £39,500 +12.85% 2
East Sussex - 12 £40,000 -
Brighton - 12 £40,000 -
Surrey +9 10 £36,250 -9.37% 2
East Midlands -4 9 £32,500 - 3
West Yorkshire +29 8 £37,500 +29.31% 1
Herefordshire - 8 £45,000 - 3
Hereford - 8 £45,000 - 2
Cambridgeshire +18 7 £40,000 -8.04% 1
Chippenham +13 7 £32,500 -2.98%
Hampshire -6 7 £35,000 -12.50% 1
Leeds +17 6 £37,500 +29.31% 1
Buckinghamshire +17 6 £40,000 +23.07%
Canary Wharf -11 6 £36,000 -
Tyne and Wear - 6 £27,000 -
North East - 6 £27,000 -

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 23 March 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Engineer in the job title.

1 496 (77.26%) Windows
2 430 (66.98%) Active Directory
3 366 (57.01%) VMware
4 346 (53.89%) Windows Server
5 322 (50.16%) Microsoft
6 288 (44.86%) MS Exchange
7 261 (40.65%) Windows Server 2012
8 214 (33.33%) Firewall
9 203 (31.62%) Cisco
9 203 (31.62%) VMware Infrastructure
10 185 (28.82%) Office 365
11 180 (28.04%) Windows Server 2008
12 163 (25.39%) MS Excel
12 163 (25.39%) ITIL
13 161 (25.08%) Hyper-V
14 149 (23.21%) Citrix
15 143 (22.27%) Exchange Server 2010
16 132 (20.56%) SAN
17 131 (20.40%) DNS
18 122 (19.00%) Cisco Certification
19 121 (18.85%) WAN
19 121 (18.85%) Exchange Server 2013
20 112 (17.45%) LAN
21 102 (15.89%) Microsoft Certification
22 100 (15.58%) DHCP
23 99 (15.42%) CCNA
24 97 (15.11%) SQL Server
25 94 (14.64%) TCP/IP
25 94 (14.64%) VLAN
26 90 (14.02%) Linux

3rd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 288 (44.86%) MS Exchange
2 143 (22.27%) Exchange Server 2010
3 121 (18.85%) Exchange Server 2013
4 51 (7.94%) Skype for Business
5 41 (6.39%) Exchange Server 2003
5 41 (6.39%) IIS
6 40 (6.23%) Exchange Server 2007
7 30 (4.67%) SharePoint
8 13 (2.02%) Blackberry Enterprise Server
9 11 (1.71%) Apache
10 8 (1.25%) Site Server
11 6 (0.93%) Tomcat
12 5 (0.78%) WebSphere
13 4 (0.62%) SharePoint 2013
14 3 (0.47%) Confluence
15 2 (0.31%) CMS
15 2 (0.31%) SAS
16 1 (0.16%) GroupWise
16 1 (0.16%) JBoss
Applications
1 163 (25.39%) MS Excel
2 79 (12.31%) MS Office
Business Applications
1 5 (0.78%) SAP Oil and Gas
2 2 (0.31%) Visualfiles
3 1 (0.16%) Dynamics CRM
3 1 (0.16%) Oracle Applications
Cloud Services
1 185 (28.82%) Office 365
2 81 (12.62%) Microsoft Azure
3 43 (6.70%) Amazon AWS
4 8 (1.25%) IaaS
4 8 (1.25%) PaaS
5 7 (1.09%) Google Cloud Platform
6 6 (0.93%) Cloud Computing
7 5 (0.78%) Mimecast
8 3 (0.47%) G Suite
8 3 (0.47%) Virtual Private Cloud
8 3 (0.47%) Yammer
9 1 (0.16%) Adobe Creative Cloud
9 1 (0.16%) OneDrive
Communications & Networking
1 214 (33.33%) Firewall
2 132 (20.56%) SAN
3 131 (20.40%) DNS
4 121 (18.85%) WAN
5 112 (17.45%) LAN
6 100 (15.58%) DHCP
7 94 (14.64%) TCP/IP
7 94 (14.64%) VLAN
8 77 (11.99%) VPN
9 66 (10.28%) VoIP
10 54 (8.41%) Internet
11 47 (7.32%) Wireless
12 39 (6.07%) Skype
13 34 (5.30%) Cisco ASA
14 28 (4.36%) NAS
14 28 (4.36%) Network Security
15 24 (3.74%) MPLS
16 21 (3.27%) BGP
16 21 (3.27%) Cisco IOS
16 21 (3.27%) OSPF
Database & Business Intelligence
1 97 (15.11%) SQL Server
2 13 (2.02%) SQL Server 2008
2 13 (2.02%) SQL Server 2012
3 7 (1.09%) SQL Server 2005
4 6 (0.93%) Amazon RDS
5 5 (0.78%) SQL Server 2014
6 4 (0.62%) MySQL
6 4 (0.62%) Oracle Database
7 3 (0.47%) MS Access
7 3 (0.47%) PostgreSQL
8 2 (0.31%) Oracle BI EE
8 2 (0.31%) SQL Server 2016
9 1 (0.16%) Crystal Reports
9 1 (0.16%) DB2
9 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.78%) MSI
2 3 (0.47%) JIRA
3 2 (0.31%) Ant
4 1 (0.16%) Jenkins
4 1 (0.16%) Maven
4 1 (0.16%) Subversion
General
1 81 (12.62%) Finance
2 43 (6.70%) Telecoms
3 28 (4.36%) Retail
4 19 (2.96%) Banking
5 15 (2.34%) Law
6 10 (1.56%) Manufacturing
7 9 (1.40%) Back Office
8 8 (1.25%) Legal
9 7 (1.09%) Marketing
10 5 (0.78%) Electronics
11 4 (0.62%) Investment Banking
11 4 (0.62%) Multimedia
12 3 (0.47%) Automotive
13 2 (0.31%) Financial Institution
13 2 (0.31%) Front Office
13 2 (0.31%) German Language
14 1 (0.16%) Advertising
14 1 (0.16%) Publishing
Libraries, Frameworks & Software Standards
1 13 (2.02%) Web Services
2 10 (1.56%) .NET
3 9 (1.40%) LAMP
4 6 (0.93%) Software Packaging
5 3 (0.47%) COM
5 3 (0.47%) Middleware
6 2 (0.31%) Hibernate
6 2 (0.31%) HTML
6 2 (0.31%) Spring
6 2 (0.31%) Spring MVC
7 1 (0.16%) .NET Framework
7 1 (0.16%) ASP.NET
7 1 (0.16%) ASP.NET Web Forms
7 1 (0.16%) FreeSWITCH
7 1 (0.16%) WebRTC
7 1 (0.16%) WinForms
Miscellaneous
1 54 (8.41%) Data Centre
2 32 (4.98%) Clustering
3 29 (4.52%) Driving Licence
4 20 (3.12%) Analytical Skills
5 18 (2.80%) Blackberry
6 13 (2.02%) Fat Client
6 13 (2.02%) Management Information System
6 13 (2.02%) Thin Client
7 12 (1.87%) Linux Command Line
8 9 (1.40%) Computer Science
8 9 (1.40%) iPad
8 9 (1.40%) User Experience
8 9 (1.40%) Virtual Team
9 8 (1.25%) Enterprise Software
10 7 (1.09%) Enterprise Storage
11 6 (0.93%) Hybrid Cloud
11 6 (0.93%) iPhone
12 5 (0.78%) Replication
13 4 (0.62%) Hedge funds
13 4 (0.62%) PKI
Operating Systems
1 496 (77.26%) Windows
2 346 (53.89%) Windows Server
3 261 (40.65%) Windows Server 2012
4 180 (28.04%) Windows Server 2008
5 90 (14.02%) Linux
6 89 (13.86%) Windows Server 2003
7 80 (12.46%) Windows 7
8 35 (5.45%) Windows 8
9 34 (5.30%) Windows 10
10 22 (3.43%) Unix
11 21 (3.27%) Windows XP
12 17 (2.65%) Mac OS
13 15 (2.34%) Windows Vista
14 11 (1.71%) Red Hat Enterprise Linux
15 10 (1.56%) Mac OS X
16 6 (0.93%) Android
17 4 (0.62%) Apple iOS
17 4 (0.62%) CentOS
18 3 (0.47%) Ubuntu
18 3 (0.47%) Windows 2000 Server
Processes & Methodologies
1 163 (25.39%) ITIL
2 37 (5.76%) Migration
3 34 (5.30%) Disaster Recovery
3 34 (5.30%) Mentoring
4 30 (4.67%) Service Delivery
5 25 (3.89%) Server Building
6 20 (3.12%) High Availability
7 19 (2.96%) Network Design
7 19 (2.96%) Service Management
7 19 (2.96%) Time Management
8 18 (2.80%) E-Commerce
8 18 (2.80%) Presales
9 16 (2.49%) Patch Management
10 15 (2.34%) Root Cause Analysis
11 14 (2.18%) Project Management
11 14 (2.18%) Server Virtualisation
11 14 (2.18%) Virtual Environments
12 13 (2.02%) Customer Requirements
12 13 (2.02%) Data Protection
12 13 (2.02%) Incident Management
Programming Languages
1 88 (13.71%) SQL
2 67 (10.44%) PowerShell
3 17 (2.65%) Shell Script
4 16 (2.49%) C
5 7 (1.09%) C#
6 6 (0.93%) VBA
7 4 (0.62%) Bash Shell
8 3 (0.47%) PHP
8 3 (0.47%) VB
9 2 (0.31%) Java
9 2 (0.31%) Python
10 1 (0.16%) JavaScript
10 1 (0.16%) PL/SQL
10 1 (0.16%) VB.NET
Qualifications
1 122 (19.00%) Cisco Certification
2 102 (15.89%) Microsoft Certification
3 99 (15.42%) CCNA
4 75 (11.68%) MCSE
5 66 (10.28%) CCNP
6 54 (8.41%) MCSA
7 34 (5.30%) MCP
8 24 (3.74%) CCIE
9 23 (3.58%) VMware Certified Professional (VCP)
10 22 (3.43%) Degree
11 21 (3.27%) Security Cleared
12 15 (2.34%) ITIL Certification
12 15 (2.34%) MCITP
13 12 (1.87%) Network+ Certification
14 11 (1.71%) A+ Certification
15 8 (1.25%) CCNP Voice
15 8 (1.25%) CCSA
15 8 (1.25%) JNCIA
15 8 (1.25%) SC Cleared
16 6 (0.93%) VCP5
Quality Assurance & Compliance
1 76 (11.84%) SLA
2 7 (1.09%) PCI DSS
3 1 (0.16%) DICOM
3 1 (0.16%) HL7
3 1 (0.16%) ISO/IEC 27001
3 1 (0.16%) Sarbanes-Oxley
System Software
1 430 (66.98%) Active Directory
2 203 (31.62%) VMware Infrastructure
3 161 (25.08%) Hyper-V
4 67 (10.44%) XenApp
5 64 (9.97%) vSphere
6 45 (7.01%) XenDesktop
7 25 (3.89%) Terminal Services
8 23 (3.58%) VMware ESXi
9 20 (3.12%) VMware ESX
10 16 (2.49%) Microsoft App-V
11 15 (2.34%) Virtual Servers
12 11 (1.71%) VMware Workstation
13 10 (1.56%) Microsoft Virtual Server
14 9 (1.40%) VMware Server
15 6 (0.93%) Virtual Desktop
15 6 (0.93%) Virtual Machines
16 4 (0.62%) OpenSIPS
17 3 (0.47%) XenServer
18 2 (0.31%) Forefront TMG
19 1 (0.16%) vCloud
Systems Management
1 75 (11.68%) SCCM
2 42 (6.54%) Backup Exec
3 25 (3.89%) WSUS
4 18 (2.80%) Norton AntiVirus
5 14 (2.18%) NetBackup
5 14 (2.18%) Opscode Chef
6 12 (1.87%) Puppet
7 6 (0.93%) HP Data Protector
7 6 (0.93%) SCOM
8 5 (0.78%) FortiGate
8 5 (0.78%) McAfee ePO
9 4 (0.62%) ZENworks
10 3 (0.47%) Ansible
10 3 (0.47%) Microsoft Clustering
10 3 (0.47%) ThinApp
11 2 (0.31%) Cisco CUCM
11 2 (0.31%) EMC NetWorker
11 2 (0.31%) HP SIM
11 2 (0.31%) Nagios
11 2 (0.31%) Scalr
Vendors
1 366 (57.01%) VMware
2 322 (50.16%) Microsoft
3 203 (31.62%) Cisco
4 149 (23.21%) Citrix
5 69 (10.75%) HP
6 40 (6.23%) Veeam
7 38 (5.92%) Avaya
8 37 (5.76%) Symantec
9 35 (5.45%) NetApp
10 33 (5.14%) Dell
11 30 (4.67%) Juniper
12 26 (4.05%) SonicWALL
13 22 (3.43%) CheckPoint
14 21 (3.27%) Sophos
14 21 (3.27%) WatchGuard
15 20 (3.12%) Intel Security
16 19 (2.96%) EMC
16 19 (2.96%) Kaspersky
17 17 (2.65%) Palo Alto
18 16 (2.49%) arcserve
Derby, Derbyshire
Oscar
Salary: £30000 - £40000 per annum
Posted: Yesterday
Birkenhead, Merseyside
Opus Recruitment Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
London
Etech Partners
Salary: Up to £42,000 per annum + Benefits
Posted: Yesterday
Derby, Derbyshire
Senitor Associates
Salary: £25000 - £28000 per annum + laptop + phone+ car allowance
Posted: Yesterday
Cheshire
Ashdown IT
Salary: £30000 per annum
Posted: 2 days ago
Reading, Berkshire
Genesis Associates (UK) Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday
Watford, Hertfordshire
Pro-Quest Resourcing Ltd
Salary: £50000 - £62000 Per Annum + excellent benefits
Posted: 21 hours ago
North London
Pro-Quest Resourcing Ltd
Salary: £50000 - £62000 Per Annum 50-62K + Excellent Benefits Package
Posted: 21 hours ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 2 days ago
Herefordshire
360 Resourcing Solutions
Salary: £30k - 35k per year + Superb Benefits
Posted: 3 days ago
Thame, Oxfordshire
IT Talent Solutions
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Warrington, Cheshire
Itecco
Salary: £35000 per annum + Excellent benefits
Posted: 3 days ago
North West London
Marcus Donald People
Salary: £48000 - £53000 per annum
Posted: 2 days ago
Warrington, Cheshire
Mortimer Spinks
Posted: 3 days ago
North West
Marcus Donald People
Salary: £48000 - £53000 per annum, Benefits Company Benefits
Posted: 3 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £40k + Bonus + Benefits
Posted: 6 days ago
Guildford
BAE SYSTEMS
Salary: Competitive + Benefits
Posted: Yesterday
Bristol
Recruitment Genius Ltd
Salary: £22000 - £32000 per annum
Posted: 8 days ago
Cambridgeshire
greywood
Salary: £30000 - £38000 per annum + Benefits
Posted: 10 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified Competitive salary + Bonus + Benefits
Posted: 8 days ago
Hereford, Herefordshire
4it Recruitment Ltd
Salary: From £40,000 to £50,000 per annum plus additional benefits
Posted: 6 days ago
Bracknell, Berkshire
Lightfoot Solutions Group Ltd
Salary: From £20,000 to £27,000 per annum dependent on qualifications and expe
Posted: 14 days ago
Havant
aap3
Salary: £23000.00 - £28000.00 per annum + benefits
Posted: 23 days ago
Hereford
360 Resourcing
Salary: £30k - 35k per year + Superb Benefits
Posted: 23 days ago
Nottingham, Nottinghamshire
Framework Housing Association
Posted: 20 days ago
Kingston upon Thames
CPS Group Limited
Salary: £30000 - £38000 per annum + Excellent Benefits
Posted: 14 days ago