The median annual salary for a 3rd Line Support Engineer was £36,000 in advertised job vacancies during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 599 563 587
Rank change year-on-year -36 +24  
Permanent jobs requiring a 3rd Line Support Engineer 286 396 430
As % of all permanent IT jobs advertised in the UK 0.32% 0.41% 0.39%
As % of the Job Titles category 0.33% 0.42% 0.40%
Number of salaries quoted 249 353 369
Median salary £36,000 £37,000 £37,500
Median salary % change year-on-year -2.70% -1.33%  
90% offered a salary of more than £27,500 £27,825 £28,500
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London median salary £35,000 £35,000 £37,500
% change year-on-year - -6.66%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85825 93705 107053
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 70199 79011 88244
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support Engineer in the job title.

Job vacancy trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer.

Salary trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Support Engineer over the 3 months to 26 June 2017.

Salary histogram for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 275 £37,500 +1.35% 31
London -1 79 £40,000 +6.66% 5
South East +25 65 £35,000 -7.89% 6
East of England +11 39 £42,500 +13.33% 4
Hertfordshire +7 29 £50,000 +33.33% 1
South West -17 29 £33,000 +3.12% 3
Oxfordshire +24 22 £35,000 -3.44% 2
Yorkshire -6 22 £35,000 - 3
North West -42 20 £30,000 -7.69% 5
Watford +3 19 £40,000 -
West Midlands +4 16 £41,000 +26.15% 4
Berkshire +12 15 £38,125 +1.66% 2
Wiltshire 0 15 £34,250 +6.20%
West Yorkshire +12 14 £30,250 -14.18% 3
Kent +18 12 £32,500 -23.52% 1
Birmingham +6 11 £41,000 +26.15%
Witney - 11 £32,500 -
Reading +18 10 £45,000 - 1
Cheshire -20 9 £30,000 -25.00% 4
Manchester -43 9 £28,000 -19.42% 1
East Midlands +6 7 £27,500 -8.33% 1
Leeds +6 7 £35,000 -6.66% 2
Bradford +4 7 £27,500 -8.33% 1
Swindon - 7 £32,750 -
City of London +27 6 £47,500 -20.83%
South Wales +17 6 £32,500 +18.18% 1
Bournemouth +10 6 £33,000 +1.53% 1
Wales +5 6 £32,500 +18.18% 1
Dorset -1 6 £33,000 +9.09% 1
Oxford - 6 £35,000 - 1

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Engineer in the job title.

1 461 (80.31%) Windows
2 380 (66.20%) Active Directory
3 316 (55.05%) Windows Server
4 307 (53.48%) VMware
5 302 (52.61%) Microsoft
6 245 (42.68%) Windows Server 2012
7 237 (41.29%) MS Exchange
8 188 (32.75%) Firewall
8 188 (32.75%) Office 365
9 176 (30.66%) Windows Server 2008
10 166 (28.92%) Hyper-V
11 165 (28.75%) VMware Infrastructure
12 159 (27.70%) Cisco
13 154 (26.83%) DNS
14 149 (25.96%) ITIL
15 133 (23.17%) Citrix
16 120 (20.91%) SAN
17 118 (20.56%) Cisco Certification
18 115 (20.03%) WAN
19 114 (19.86%) Exchange Server 2010
20 109 (18.99%) DHCP
20 109 (18.99%) Microsoft Certification
21 106 (18.47%) LAN
22 101 (17.60%) CCNA
23 94 (16.38%) Windows Server 2003
23 94 (16.38%) Microsoft Office
24 89 (15.51%) Windows 7
25 81 (14.11%) Microsoft Azure
25 81 (14.11%) VLAN
25 81 (14.11%) Linux

3rd Line Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 237 (41.29%) MS Exchange
2 114 (19.86%) Exchange Server 2010
3 80 (13.94%) Exchange Server 2013
4 59 (10.28%) Skype for Business
5 41 (7.14%) Exchange Server 2007
6 38 (6.62%) Exchange Server 2003
7 27 (4.70%) SharePoint
8 24 (4.18%) IIS
9 10 (1.74%) SAS
10 6 (1.05%) SharePoint 2013
11 5 (0.87%) Apache
11 5 (0.87%) Tomcat
12 4 (0.70%) Blackberry Enterprise Server
12 4 (0.70%) Site Server
13 2 (0.35%) WebSphere
14 1 (0.17%) CMS
14 1 (0.17%) Confluence
14 1 (0.17%) JBoss
14 1 (0.17%) SharePoint 2010
14 1 (0.17%) WebLogic
Applications
1 94 (16.38%) Microsoft Office
2 5 (0.87%) Microsoft Excel
3 1 (0.17%) Microsoft PowerPoint
3 1 (0.17%) MS Visio
Business Applications
1 1 (0.17%) Oracle EBS
1 1 (0.17%) Remedy ITSM
1 1 (0.17%) SAP Oil and Gas
Cloud Services
1 188 (32.75%) Office 365
2 81 (14.11%) Microsoft Azure
3 39 (6.79%) Amazon AWS
4 21 (3.66%) PaaS
5 11 (1.92%) IaaS
6 10 (1.74%) SaaS
7 8 (1.39%) Virtual Private Cloud
8 7 (1.22%) Google Cloud Platform
9 6 (1.05%) Mimecast
10 5 (0.87%) OneDrive
11 4 (0.70%) OpenDNS
12 3 (0.52%) AWS CloudFormation
13 1 (0.17%) Azure Active Directory
13 1 (0.17%) Cloud Computing
13 1 (0.17%) G Suite
13 1 (0.17%) Yammer
Communications & Networking
1 188 (32.75%) Firewall
2 154 (26.83%) DNS
3 120 (20.91%) SAN
4 115 (20.03%) WAN
5 109 (18.99%) DHCP
6 106 (18.47%) LAN
7 81 (14.11%) VLAN
8 79 (13.76%) TCP/IP
9 75 (13.07%) VPN
10 68 (11.85%) VoIP
11 60 (10.45%) Skype
12 56 (9.76%) Internet
13 43 (7.49%) Wireless
14 36 (6.27%) MPLS
15 26 (4.53%) iSCSI
15 26 (4.53%) Remote Desktop
16 22 (3.83%) Cisco ASA
17 21 (3.66%) PBX
18 19 (3.31%) Network Security
19 15 (2.61%) NAS
Database & Business Intelligence
1 81 (14.11%) SQL Server
2 13 (2.26%) SQL Server 2012
3 10 (1.74%) SQL Server 2008
4 6 (1.05%) Amazon RDS
4 6 (1.05%) SQL Server 2005
4 6 (1.05%) SQL Server 2014
5 5 (0.87%) MySQL
6 3 (0.52%) MS Access
6 3 (0.52%) Oracle Database
6 3 (0.52%) PostgreSQL
6 3 (0.52%) SQL Server 2016
7 2 (0.35%) SQL Server 2000
8 1 (0.17%) Crystal Reports
8 1 (0.17%) Oracle BI EE
8 1 (0.17%) SQL Server Reporting Services
Development Applications
1 2 (0.35%) JIRA
2 1 (0.17%) MSI
General
1 61 (10.63%) Finance
2 39 (6.79%) Retail
3 26 (4.53%) Telecoms
4 17 (2.96%) Banking
5 11 (1.92%) Games
5 11 (1.92%) Legal
6 9 (1.57%) Manufacturing
7 8 (1.39%) Law
8 3 (0.52%) Investment Banking
9 2 (0.35%) Advertising
9 2 (0.35%) German Language
10 1 (0.17%) Automotive
10 1 (0.17%) Electronics
10 1 (0.17%) Front Office
10 1 (0.17%) Marketing
10 1 (0.17%) Multimedia
10 1 (0.17%) Publishing
Libraries, Frameworks & Software Standards
1 11 (1.92%) .NET
2 10 (1.74%) Web Services
3 7 (1.22%) LAMP
4 4 (0.70%) COM
5 3 (0.52%) HTML
5 3 (0.52%) Software Packaging
6 2 (0.35%) ADSI
6 2 (0.35%) ASP.NET
7 1 (0.17%) AngularJS
7 1 (0.17%) ASP.NET Web Forms
7 1 (0.17%) FreeSWITCH
7 1 (0.17%) J2EE
7 1 (0.17%) JSP
7 1 (0.17%) Middleware
Miscellaneous
1 51 (8.89%) Data Centre
2 32 (5.57%) Clustering
3 20 (3.48%) Analytical Skills
4 17 (2.96%) Driving Licence
5 15 (2.61%) Blackberry
6 13 (2.26%) Fat Client
6 13 (2.26%) Thin Client
7 11 (1.92%) PKI
8 10 (1.74%) Hybrid Cloud
9 9 (1.57%) Management Information System
10 8 (1.39%) Enterprise Software
11 7 (1.22%) BYOD
11 7 (1.22%) Greenfield Project
11 7 (1.22%) PDA
12 5 (0.87%) Computer Science
12 5 (0.87%) iPad
12 5 (0.87%) iPhone
12 5 (0.87%) Virtual Team
13 4 (0.70%) Linux Command Line
13 4 (0.70%) User Experience
Operating Systems
1 461 (80.31%) Windows
2 316 (55.05%) Windows Server
3 245 (42.68%) Windows Server 2012
4 176 (30.66%) Windows Server 2008
5 94 (16.38%) Windows Server 2003
6 89 (15.51%) Windows 7
7 81 (14.11%) Linux
8 66 (11.50%) Windows 10
9 40 (6.97%) Windows 8
10 33 (5.75%) Windows XP
11 21 (3.66%) Mac OS X
12 20 (3.48%) Unix
13 17 (2.96%) Apple iOS
13 17 (2.96%) Red Hat Enterprise Linux
14 15 (2.61%) Mac OS
15 12 (2.09%) Windows Vista
16 8 (1.39%) Android
17 4 (0.70%) VMS
18 3 (0.52%) Mac OS X Server
19 2 (0.35%) Windows 2000 Server
Processes & Methodologies
1 149 (25.96%) ITIL
2 48 (8.36%) Migration
3 47 (8.19%) Mentoring
4 35 (6.10%) Disaster Recovery
5 34 (5.92%) Service Delivery
6 29 (5.05%) Presales
7 26 (4.53%) Server Building
8 25 (4.36%) E-Commerce
9 21 (3.66%) Change Management
9 21 (3.66%) Patch Management
9 21 (3.66%) Time Management
10 20 (3.48%) Customer Requirements
11 19 (3.31%) Coaching
11 19 (3.31%) Kalman Filter
12 18 (3.14%) Business Continuity
13 16 (2.79%) High Availability
14 14 (2.44%) Desktop Virtualisation
14 14 (2.44%) Server Virtualisation
14 14 (2.44%) Service Management
15 13 (2.26%) Virtual Environments
Programming Languages
1 81 (14.11%) SQL
2 61 (10.63%) PowerShell
3 11 (1.92%) C
4 10 (1.74%) Shell Script
5 9 (1.57%) VBA
6 7 (1.22%) C#
6 7 (1.22%) Java
7 6 (1.05%) Bash Shell
8 3 (0.52%) C++
8 3 (0.52%) PHP
8 3 (0.52%) Python
8 3 (0.52%) VB
9 1 (0.17%) AWK
9 1 (0.17%) Bourne shell
9 1 (0.17%) C-shell
9 1 (0.17%) Groovy
9 1 (0.17%) Perl
9 1 (0.17%) sed
9 1 (0.17%) T-SQL
9 1 (0.17%) VBScript
Qualifications
1 118 (20.56%) Cisco Certification
2 109 (18.99%) Microsoft Certification
3 101 (17.60%) CCNA
4 80 (13.94%) MCSE
5 59 (10.28%) CCNP
6 54 (9.41%) MCSA
7 34 (5.92%) MCP
8 24 (4.18%) CCIE
8 24 (4.18%) VMware Certified Professional (VCP)
9 18 (3.14%) MCITP
10 15 (2.61%) ITIL Certification
11 13 (2.26%) A+ Certification
11 13 (2.26%) Degree
12 12 (2.09%) Security Cleared
13 9 (1.57%) Network+ Certification
14 8 (1.39%) CCNP Voice
14 8 (1.39%) CCSA
14 8 (1.39%) JNCIA
15 7 (1.22%) SC Cleared
16 6 (1.05%) Citrix Certification
Quality Assurance & Compliance
1 61 (10.63%) SLA
2 7 (1.22%) ISO/IEC 27001
3 2 (0.35%) QA
4 1 (0.17%) PCI DSS
4 1 (0.17%) Sarbanes-Oxley
4 1 (0.17%) SSAE 16
System Software
1 380 (66.20%) Active Directory
2 166 (28.92%) Hyper-V
3 165 (28.75%) VMware Infrastructure
4 60 (10.45%) XenApp
5 53 (9.23%) vSphere
6 36 (6.27%) VMware ESXi
7 34 (5.92%) XenDesktop
8 30 (5.23%) Terminal Services
9 12 (2.09%) VMware Workstation
10 8 (1.39%) Virtual Desktop
11 7 (1.22%) Virtual Servers
12 5 (0.87%) VMware Server
13 4 (0.70%) OpenSIPS
13 4 (0.70%) Virtual Machines
14 3 (0.52%) BitLocker
14 3 (0.52%) Citrix Presentation Server
15 2 (0.35%) Microsoft Virtual Server
15 2 (0.35%) vCloud
15 2 (0.35%) Xen
15 2 (0.35%) XenServer
Systems Management
1 67 (11.67%) SCCM
2 55 (9.58%) Backup Exec
3 35 (6.10%) WSUS
4 19 (3.31%) Norton AntiVirus
5 16 (2.79%) SCOM
6 10 (1.74%) Microsoft Data Protection Manager
7 9 (1.57%) SmoothWall
7 9 (1.57%) vCenter Server
8 8 (1.39%) NetBackup
9 7 (1.22%) Puppet
10 6 (1.05%) HP Data Protector
11 5 (0.87%) FortiGate
11 5 (0.87%) Microsoft Intune
12 4 (0.70%) Microsoft Clustering
13 3 (0.52%) Ansible
13 3 (0.52%) Opscode Chef
13 3 (0.52%) Terraform
14 2 (0.35%) Cacti
14 2 (0.35%) McAfee ePO
14 2 (0.35%) ThinApp
Vendors
1 307 (53.48%) VMware
2 302 (52.61%) Microsoft
3 159 (27.70%) Cisco
4 133 (23.17%) Citrix
5 72 (12.54%) HP
6 55 (9.58%) Veeam
7 43 (7.49%) Dell
8 33 (5.75%) Juniper
8 33 (5.75%) Symantec
9 32 (5.57%) Apple
9 32 (5.57%) Avaya
10 26 (4.53%) SonicWALL
11 24 (4.18%) Sophos
12 23 (4.01%) CheckPoint
13 20 (3.48%) EMC
14 19 (3.31%) NetApp
15 17 (2.96%) WatchGuard
16 15 (2.61%) Palo Alto
17 14 (2.44%) Kaspersky
18 12 (2.09%) Bloomberg
Huntingdon, Cambridgeshire
Senitor Associates
Posted: 9 hours ago
London
ninesharp
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 8 hours ago
Bath, Avon
4it Recruitment Ltd
Salary: Up to £33,000 per annum + unbeatable benefits package
Posted: 13 hours ago
Warrington, Cheshire
Harvey Nash plc
Posted: 11 hours ago
Belfast, County Antrim
ANSON MCCADE
Salary: UKP 40000 per year
Posted: 10 hours ago
Leeds, West Yorkshire
Crimson Ltd
Salary: £39000 - £42000 per annum + Benefits
Posted: 6 hours ago
Manchester, Lancashire
Modis International
Salary: £35000 - £40000 per annum
Posted: 10 hours ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Company + Bonus
Posted: 15 hours ago
Cardiff, South Glamorgan
Reed Technology
Salary: £35000 - £40000 per annum + Great benefits package
Posted: 15 hours ago
Luton, Bedfordshire
Marks Sattin
Salary: £40000 - £45000 per annum
Posted: 12 hours ago
Billingshurst, West Sussex
RecruitmentRevolution.com Limited
Salary: From £25,000 to £27,000 per annum Dependent on Experience + Benefits
Posted: 13 hours ago
London
Talent Point Ltd
Salary: £40000.00 - £45000.00 per annum + Bonus
Posted: 2 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £35000.00 per annum
Posted: 6 days ago
London
Etech Partners
Salary: To £60K + Outstanding Bens
Posted: 5 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: 3 days ago
Bradford, West Yorkshire
Search Consultancy
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Warrington, Cheshire
Greywood Associates Limited
Salary: £35000 - £38000 per annum + bens
Posted: 4 days ago
Bury St. Edmunds, Suffolk
Hurren and Hope
Salary: £30k - 35k per year
Posted: 5 days ago
South West London
Millshill Recruitment Ltd
Salary: £35000 - £45000 per annum
Posted: 6 days ago
Warrington, Cheshire
Mortimer Spinks
Posted: 4 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: 5 days ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Derby, Derbyshire
Smarterways Ltd.
Salary: From £20,000 to £30,000 per annum
Posted: 5 days ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + training & benefits
Posted: 21 days ago
London
OHO Group Ltd.
Salary: £40000 - £60000 per annum, Benefits: Shares, private medical cover, life insurance
Posted: 27 days ago
Stourbridge, West Midlands (County)
CloudThing
Salary: From £25,000 to £30,000 per annum , good benefits inc. share scheme
Posted: 5 days ago
Folkestone
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum
Posted: 19 days ago
Rugby
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Salary: £27394 - £31288 per annum
Posted: 12 days ago