The median annual salary for a Software Support Analyst was £27,500 in advertised job vacancies during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Software Support Analyst
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 762 804 866
Rank change year-on-year +42 +62  
Permanent jobs requiring a Software Support Analyst 90 146 103
As % of all permanent IT jobs advertised in the UK 0.11% 0.14% 0.096%
As % of the Job Titles category 0.11% 0.14% 0.099%
Number of salaries quoted 80 141 93
Median salary £27,500 £33,000 £27,500
Median salary % change year-on-year -16.66% +20.00%  
90% offered a salary of more than £21,450 £22,000 £20,700
10% offered a salary of more than £37,500 £42,500 £34,300
UK excluding London median salary £26,000 £28,000 £24,500
% change year-on-year -7.14% +14.28%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82331 100795 104032
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.38% 96.64%
Number of salaries quoted 68376 84445 84981
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Software Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Software Support Analyst in the job title.

Job vacancy trend for Software Support Analyst in the UK

Software Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst.

Salary trend for Software Support Analyst in the UK

Software Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Software Support Analyst over the 3 months to 30 March 2017.

Salary histogram for Software Support Analyst in the UK

Software Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Analyst within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 88 £27,500 -17.29% 15
South East +56 38 £32,500 -4.41% 9
London +30 16 £30,000 -19.46%
North West -11 12 £26,500 -8.62% 2
Surrey +53 10 £34,000 -3.54% 3
Yorkshire +35 10 £24,000 -4.00% 1
West Yorkshire +22 10 £24,000 -26.15% 1
Manchester -17 10 £25,250 -30.34% 1
Berkshire +46 8 £27,000 +8.00% 1
Oxfordshire +5 8 £24,500 -16.23% 4
West Sussex 0 8 £32,500 -4.41% 1
Crawley - 8 £32,500 - 1
Leeds +25 6 £24,000 -26.15%
South West +30 5 £21,000 -10.63%
East of England +24 5 £28,000 +27.27% 2
Abingdon +22 5 - - 1
City of London +37 4 £35,000 -5.40%
Reading +39 3 £29,000 -10.76% 1
Bromley - 3 £30,000 -
Stockport - 3 £27,000 -
Reigate - 3 £35,000 -
Bristol - 3 £19,500 -
Bedfordshire - 3 £28,000 - 1
Wiltshire +21 2 £25,000 -37.50%
West Midlands +18 2 £32,500 +0.77% 1
Cambridgeshire +14 2 - - 1
Buckinghamshire +11 2 £22,500 -10.00%
Cambridge +6 2 - - 1
Oxford +1 2 £24,500 -24.61% 1
Hungerford - 2 £24,000 -

Software Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 March 2017, Software Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Software Support Analyst in the job title.

1 69 (48.94%) SQL
2 41 (29.08%) Degree
3 34 (24.11%) ITIL
3 34 (24.11%) Windows
4 27 (19.15%) Computer Science
5 26 (18.44%) Analytical Skills
5 26 (18.44%) Finance
5 26 (18.44%) Microsoft
6 24 (17.02%) SQL Server
7 21 (14.89%) MS Excel
8 18 (12.77%) IIS
9 17 (12.06%) .NET
9 17 (12.06%) SaaS
10 16 (11.35%) French Language
10 16 (11.35%) German Language
10 16 (11.35%) Java
10 16 (11.35%) Unix
11 15 (10.64%) C++
11 15 (10.64%) Windows Server
12 13 (9.22%) Problem Management
12 13 (9.22%) ERP
12 13 (9.22%) SLA
13 12 (8.51%) Microsoft Azure
14 10 (7.09%) Linux
14 10 (7.09%) Windows Server 2008
15 9 (6.38%) QA
15 9 (6.38%) Virtual Desktop
15 9 (6.38%) Windows Server 2012
15 9 (6.38%) VB
15 9 (6.38%) Active Directory

Software Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.77%) IIS
2 4 (2.84%) DataSynapse
3 3 (2.13%) Exchange Server 2010
3 3 (2.13%) MS Exchange
4 2 (1.42%) BizTalk Server
4 2 (1.42%) CMS
5 1 (0.71%) EPiServer
5 1 (0.71%) Umbraco
5 1 (0.71%) WordPress
Applications
1 21 (14.89%) MS Excel
2 7 (4.96%) MS Office
3 1 (0.71%) MS PowerPoint
Business Applications
1 2 (1.42%) Sage 1000
2 1 (0.71%) OPENHousing
Cloud Services
1 17 (12.06%) SaaS
2 12 (8.51%) Microsoft Azure
3 8 (5.67%) Amazon AWS
4 1 (0.71%) Dropbox
4 1 (0.71%) Office 365
4 1 (0.71%) PaaS
Communications & Networking
1 4 (2.84%) SMTP
2 3 (2.13%) Internet
2 3 (2.13%) Multicast
2 3 (2.13%) Unicast
3 2 (1.42%) Remote Desktop
4 1 (0.71%) Cisco IOS
4 1 (0.71%) DNS
4 1 (0.71%) Firewall
4 1 (0.71%) TCP/IP
4 1 (0.71%) VoIP
4 1 (0.71%) Wi-Fi
Database & Business Intelligence
1 24 (17.02%) SQL Server
2 7 (4.96%) SQL Server 2008
3 6 (4.26%) SQL Server 2016
4 2 (1.42%) DB2
4 2 (1.42%) SQL Server Reporting Services
5 1 (0.71%) Big Data
5 1 (0.71%) SQL Server 2012
5 1 (0.71%) SQL Server 2014
5 1 (0.71%) UniData
Development Applications
1 3 (2.13%) JIRA
2 1 (0.71%) Git (software)
General
1 26 (18.44%) Finance
2 16 (11.35%) French Language
2 16 (11.35%) German Language
3 4 (2.84%) Dutch Language
4 2 (1.42%) Advertising
4 2 (1.42%) Marketing
4 2 (1.42%) Telecoms
5 1 (0.71%) Banking
5 1 (0.71%) Italian Language
5 1 (0.71%) Local Government
5 1 (0.71%) Manufacturing
5 1 (0.71%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (12.06%) .NET
2 8 (5.67%) ODBC
3 4 (2.84%) XML
4 3 (2.13%) ASP.NET
4 3 (2.13%) CSS
4 3 (2.13%) HTML
5 2 (1.42%) FIX Protocol
5 2 (1.42%) J2EE
6 1 (0.71%) EDI
6 1 (0.71%) Ruby on Rails
6 1 (0.71%) Web Services
Miscellaneous
1 27 (19.15%) Computer Science
2 26 (18.44%) Analytical Skills
3 7 (4.96%) Life Science
4 6 (4.26%) Management Information System
5 4 (2.84%) Enterprise Software
6 3 (2.13%) Derivative
7 2 (1.42%) Fixed Income
7 2 (1.42%) iSeries
8 1 (0.71%) Blackberry
8 1 (0.71%) Clustering
8 1 (0.71%) Driving Licence
8 1 (0.71%) Fintech
8 1 (0.71%) Hedge funds
Operating Systems
1 34 (24.11%) Windows
2 16 (11.35%) Unix
3 15 (10.64%) Windows Server
4 10 (7.09%) Linux
4 10 (7.09%) Windows Server 2008
5 9 (6.38%) Windows Server 2012
6 4 (2.84%) Windows 7
6 4 (2.84%) zOS
7 3 (2.13%) Windows 8
8 2 (1.42%) Android
8 2 (1.42%) Mac OS X
8 2 (1.42%) Solaris
9 1 (0.71%) Apple iOS
Processes & Methodologies
1 34 (24.11%) ITIL
2 13 (9.22%) ERP
2 13 (9.22%) Problem Management
3 8 (5.67%) Analytics
4 7 (4.96%) CRM
4 7 (4.96%) Software Testing
5 6 (4.26%) Incident Management
5 6 (4.26%) Test Scripting
5 6 (4.26%) Time Management
6 5 (3.55%) Logistics
7 4 (2.84%) B2B
7 4 (2.84%) Capital Modelling
7 4 (2.84%) Customer Requirements
7 4 (2.84%) Project Management
8 3 (2.13%) Business Continuity
8 3 (2.13%) E-Procurement
8 3 (2.13%) Software Engineering
9 2 (1.42%) IT Governance
9 2 (1.42%) Software Delivery
9 2 (1.42%) Wealth Management
Programming Languages
1 69 (48.94%) SQL
2 16 (11.35%) Java
3 15 (10.64%) C++
4 9 (6.38%) VB
5 8 (5.67%) C#
6 7 (4.96%) PowerShell
7 6 (4.26%) C
8 4 (2.84%) Python
8 4 (2.84%) VB.NET
8 4 (2.84%) VBA
9 3 (2.13%) Ruby
9 3 (2.13%) Tcl
10 2 (1.42%) PHP
10 2 (1.42%) PL/SQL
10 2 (1.42%) RPG
11 1 (0.71%) JavaScript
11 1 (0.71%) VBScript
Qualifications
1 41 (29.08%) Degree
2 9 (6.38%) Microsoft Certification
3 8 (5.67%) MCSE
4 5 (3.55%) ITIL Certification
5 1 (0.71%) CCNA
5 1 (0.71%) Cisco Certification
5 1 (0.71%) CISSP
5 1 (0.71%) MCITP
5 1 (0.71%) MCP
5 1 (0.71%) MCSA
5 1 (0.71%) PMI Certification
5 1 (0.71%) PMP
Quality Assurance & Compliance
1 13 (9.22%) SLA
2 9 (6.38%) QA
3 2 (1.42%) DICOM
System Software
1 9 (6.38%) Active Directory
1 9 (6.38%) Virtual Desktop
2 4 (2.84%) IMail Server
3 2 (1.42%) VMware Infrastructure
Systems Management
1 1 (0.71%) FortiGate
1 1 (0.71%) Microsoft Clustering
1 1 (0.71%) TeamSite
Vendors
1 26 (18.44%) Microsoft
2 9 (6.38%) Citrix
3 5 (3.55%) Oracle
4 4 (2.84%) TOWER Software
5 2 (1.42%) Apple
5 2 (1.42%) IBM
5 2 (1.42%) Sage
5 2 (1.42%) VMware
6 1 (0.71%) Aruba
6 1 (0.71%) Avaya
6 1 (0.71%) Cisco
6 1 (0.71%) Epicor
6 1 (0.71%) Google
6 1 (0.71%) Mitel
6 1 (0.71%) SAP
6 1 (0.71%) Splunk
Luton, Bedfordshire
Actis Recruitment.
Salary: From £24,000 to £28,000 per annum + share option scheme + benefits
Posted: Yesterday
Bradford, West Yorkshire
Itecco
Salary: £18000 - £25000 per annum + training
Posted: 16 hours ago
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + Award-Winning Training + Benefits
Posted: Yesterday
Malvern, Worcestershire
Senitor Associates
Salary: £18000 - £22000 per annum + perm
Posted: 2 days ago
Woking, Surrey
Informatiq Consulting
Salary: Excellent + Benefits + Bonus!
Posted: Yesterday
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £32000 - £33000 per annum + Plus Benefits
Posted: 5 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Award-Winning Training + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Hyperspheric Solutions Limited
Salary: From £18,000 to £24,500 per annum - 35 hour working week - 25 days hol
Posted: 13 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + Award-Winning Training + Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + Award-Winning Training + Benefits
Posted: 6 days ago
Guildford
CPS Group Limited
Salary: £25000 - £40000 per annum + 25 days annual leave
Posted: 27 days ago
Guildford
Applause IT Ltd
Salary: £25000 - £300000 per annum
Posted: 13 days ago
Kidlington
Bluetown Online LTD
Salary: £28000 - £35000 per annum
Posted: 9 days ago
Chorley
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £40000.00 per annum
Posted: 20 days ago