The median annual salary for a Software Support Analyst was £25,250 in advertised job vacancies during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Software Support Analyst
UK
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 757 804 862
Rank change year-on-year +47 +58  
Permanent jobs requiring a Software Support Analyst 115 120 109
As % of all permanent IT jobs advertised in the UK 0.13% 0.12% 0.098%
As % of the Job Titles category 0.14% 0.13% 0.10%
Number of salaries quoted 80 114 97
Median salary £25,250 £27,500 £24,000
Median salary % change year-on-year -8.18% +14.58%  
90% offered a salary of more than £21,500 £22,500 £22,100
10% offered a salary of more than £44,750 £42,500 £36,000
UK excluding London median salary £25,000 £27,500 £22,500
% change year-on-year -9.09% +22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84528 93714 106901
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 69082 78988 88114
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Software Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Software Support Analyst in the job title.

Job vacancy trend for Software Support Analyst in the UK

Software Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst.

Salary trend for Software Support Analyst in the UK

Software Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Software Support Analyst over the 3 months to 25 June 2017.

Salary histogram for Software Support Analyst in the UK

Software Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Analyst within the UK over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +46 110 £30,000 +9.09% 11
London +42 30 £45,000 -5.26% 1
South East +41 27 £27,000 +8.00% 5
East of England +26 25 £34,500 +46.80% 1
Cambridgeshire - 17 £27,500 -
Cambridge - 15 £25,000 -
West Midlands +10 12 £23,250 -21.18%
Manchester -22 8 £22,000 -26.66%
North West -38 8 £22,000 -26.66% 2
Yorkshire +16 7 £24,500 -13.80% 1
West Yorkshire +16 7 £24,500 -13.80% 1
Middlesex - 7 £32,500 -
Hampshire +19 6 £25,250 -22.30% 1
Worcestershire +5 6 £31,250 +20.19%
West Sussex +3 6 £32,500 -4.41% 1
Borehamwood - 6 £36,500 -
Hertfordshire - 6 £36,500 -
Wales +15 5 £23,000 -2.12%
Cardiff - 5 £23,000 -
South Wales - 5 £23,000 -
City of London +33 4 £28,750 -39.47%
Leeds +6 4 £23,000 -6.21%
Coventry -5 4 £19,000 -30.90%
Eastleigh - 4 £25,250 - 1
Crawley - 4 £32,500 -
Brighton +1 3 £25,000 +8.69% 1
East Sussex 0 3 £25,000 +8.69% 1
Redditch -2 3 £24,000 -7.69%
Worcester - 3 £38,500 -
Surrey +27 2 £25,000 -10.71%

Software Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 June 2017, Software Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Software Support Analyst in the job title.

1 106 (52.22%) SQL
2 52 (25.62%) Degree
3 49 (24.14%) SQL Server
3 49 (24.14%) Windows
4 46 (22.66%) Microsoft
5 34 (16.75%) Finance
5 34 (16.75%) Computer Science
6 30 (14.78%) Java
7 29 (14.29%) ITIL
8 26 (12.81%) Oracle
8 26 (12.81%) Microsoft Office
9 25 (12.32%) SLA
10 24 (11.82%) Unix
11 23 (11.33%) Analytical Skills
11 23 (11.33%) Windows Server
12 20 (9.85%) Computer Science Degree
12 20 (9.85%) IIS
12 20 (9.85%) C++
13 19 (9.36%) .NET
14 15 (7.39%) QA
14 15 (7.39%) Problem Management
14 15 (7.39%) Microsoft Azure
14 15 (7.39%) Microsoft Excel
15 14 (6.90%) VB
15 14 (6.90%) SaaS
16 13 (6.40%) Linux
17 12 (5.91%) Python
17 12 (5.91%) Amazon AWS
17 12 (5.91%) French Language
17 12 (5.91%) German Language

Software Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (9.85%) IIS
2 6 (2.96%) JBoss
2 6 (2.96%) Tomcat
3 5 (2.46%) Exchange Server 2010
3 5 (2.46%) MS Exchange
4 3 (1.48%) Exchange Server 2007
5 2 (0.99%) BizTalk Server
5 2 (0.99%) DataSynapse
6 1 (0.49%) CMS
6 1 (0.49%) EPiServer
6 1 (0.49%) SharePoint
6 1 (0.49%) Umbraco
6 1 (0.49%) WordPress
Applications
1 26 (12.81%) Microsoft Office
2 15 (7.39%) Microsoft Excel
3 5 (2.46%) Microsoft PowerPoint
Business Applications
1 7 (3.45%) Oracle EBS
2 1 (0.49%) Dynamics CRM
2 1 (0.49%) Sage 1000
Cloud Services
1 15 (7.39%) Microsoft Azure
2 14 (6.90%) SaaS
3 12 (5.91%) Amazon AWS
4 7 (3.45%) Cloud Computing
5 3 (1.48%) Veeva
6 1 (0.49%) PaaS
Communications & Networking
1 11 (5.42%) Multicast
1 11 (5.42%) Unicast
2 4 (1.97%) Internet
3 3 (1.48%) DHCP
3 3 (1.48%) DNS
4 2 (0.99%) Remote Desktop
4 2 (0.99%) SMS
5 1 (0.49%) LAN
5 1 (0.49%) Skype
5 1 (0.49%) WAN
Database & Business Intelligence
1 49 (24.14%) SQL Server
2 10 (4.93%) MySQL
2 10 (4.93%) SQL Server 2008
3 8 (3.94%) Oracle Database
4 4 (1.97%) DB2
4 4 (1.97%) MS Access
4 4 (1.97%) SQL Server 2016
5 3 (1.48%) SQL Server Reporting Services
6 2 (0.99%) Informix
6 2 (0.99%) SQL Server Integration Services
7 1 (0.49%) Big Data
7 1 (0.49%) SQL Server 2012
7 1 (0.49%) SQL Server 2014
7 1 (0.49%) SQL Server Analysis Services
7 1 (0.49%) UniData
Development Applications
1 6 (2.96%) Oracle Forms
2 5 (2.46%) JIRA
3 2 (0.99%) PROIV
4 1 (0.49%) Toad
General
1 34 (16.75%) Finance
2 12 (5.91%) French Language
2 12 (5.91%) German Language
3 10 (4.93%) Manufacturing
4 7 (3.45%) Retail
5 4 (1.97%) Games
5 4 (1.97%) Pharmaceutical
6 3 (1.48%) Automotive
6 3 (1.48%) Billing
6 3 (1.48%) Law
6 3 (1.48%) Legal
7 2 (0.99%) Advertising
7 2 (0.99%) Back Office
7 2 (0.99%) Marketing
7 2 (0.99%) Telecoms
8 1 (0.49%) Banking
8 1 (0.49%) Publishing
Libraries, Frameworks & Software Standards
1 19 (9.36%) .NET
2 11 (5.42%) XML
3 10 (4.93%) J2EE
4 9 (4.43%) CSS
4 9 (4.43%) HTML
5 8 (3.94%) Web Services
6 6 (2.96%) Hibernate
6 6 (2.96%) JBoss Seam
6 6 (2.96%) JSON
6 6 (2.96%) Spring
6 6 (2.96%) Struts
6 6 (2.96%) XHTML
6 6 (2.96%) XSLT
7 5 (2.46%) ASP.NET
8 4 (1.97%) LAMP
9 2 (0.99%) EDI
9 2 (0.99%) FIX Protocol
10 1 (0.49%) ODBC
10 1 (0.49%) Ruby on Rails
Miscellaneous
1 34 (16.75%) Computer Science
2 23 (11.33%) Analytical Skills
3 11 (5.42%) Derivative
4 7 (3.45%) Enterprise Software
4 7 (3.45%) Life Science
5 5 (2.46%) Management Information System
6 4 (1.97%) Driving Licence
6 4 (1.97%) User Experience
7 3 (1.48%) Replication
8 2 (0.99%) Fixed Income
8 2 (0.99%) iSeries
9 1 (0.49%) Blackberry
9 1 (0.49%) Clustering
9 1 (0.49%) Fintech
9 1 (0.49%) Hedge funds
Operating Systems
1 49 (24.14%) Windows
2 24 (11.82%) Unix
3 23 (11.33%) Windows Server
4 13 (6.40%) Linux
5 11 (5.42%) Windows Server 2012
6 9 (4.43%) Windows Server 2008
7 4 (1.97%) Solaris
7 4 (1.97%) zOS
8 3 (1.48%) Windows 10
9 2 (0.99%) AIX
9 2 (0.99%) Windows 2000 Server
9 2 (0.99%) Windows 7
9 2 (0.99%) Windows 8
9 2 (0.99%) Windows Server 2003
10 1 (0.49%) Android
10 1 (0.49%) Apple iOS
Processes & Methodologies
1 29 (14.29%) ITIL
2 15 (7.39%) Problem Management
3 11 (5.42%) CRM
3 11 (5.42%) Time Management
4 10 (4.93%) Agile Software Development
5 9 (4.43%) SDLC
5 9 (4.43%) Test Automation
6 8 (3.94%) Analytics
6 8 (3.94%) ERP
6 8 (3.94%) Mentoring
7 7 (3.45%) DevOps
7 7 (3.45%) OO
7 7 (3.45%) Project Management
7 7 (3.45%) Supplier Management
8 6 (2.96%) Multithreading
8 6 (2.96%) Regression Testing
8 6 (2.96%) Software Testing
8 6 (2.96%) Stress Testing
9 5 (2.46%) Incident Management
9 5 (2.46%) Test Scripting
Programming Languages
1 106 (52.22%) SQL
2 30 (14.78%) Java
3 20 (9.85%) C++
4 14 (6.90%) VB
5 12 (5.91%) Python
6 11 (5.42%) C#
6 11 (5.42%) Tcl
7 8 (3.94%) VBA
8 7 (3.45%) PowerShell
9 5 (2.46%) PHP
9 5 (2.46%) VB.NET
10 4 (1.97%) C
10 4 (1.97%) VBScript
11 2 (0.99%) JavaScript
11 2 (0.99%) Korn
11 2 (0.99%) Perl
11 2 (0.99%) RPG
11 2 (0.99%) Ruby
11 2 (0.99%) T-SQL
Qualifications
1 52 (25.62%) Degree
2 20 (9.85%) Computer Science Degree
3 7 (3.45%) Microsoft Certification
4 6 (2.96%) MCSE
5 5 (2.46%) ITIL Certification
Quality Assurance & Compliance
1 25 (12.32%) SLA
2 15 (7.39%) QA
3 4 (1.97%) GxP
4 2 (0.99%) DICOM
5 1 (0.49%) PMO
System Software
1 9 (4.43%) Active Directory
2 7 (3.45%) Virtual Desktop
3 2 (0.99%) VMware Infrastructure
4 1 (0.49%) Hyper-V
Systems Management
1 2 (0.99%) Tivoli
1 2 (0.99%) Tivoli Storage Manager
2 1 (0.49%) Microsoft Clustering
2 1 (0.49%) TeamSite
Vendors
1 46 (22.66%) Microsoft
2 26 (12.81%) Oracle
3 8 (3.94%) Citrix
4 4 (1.97%) IBM
5 3 (1.48%) Google
5 3 (1.48%) iManage
6 2 (0.99%) Apple
6 2 (0.99%) Sage
6 2 (0.99%) SAP
6 2 (0.99%) TOWER Software
6 2 (0.99%) VMware
7 1 (0.49%) Anite
7 1 (0.49%) Capita
7 1 (0.49%) Civica
7 1 (0.49%) Epicor
7 1 (0.49%) JD Edwards
7 1 (0.49%) Northgate
7 1 (0.49%) Orchard
7 1 (0.49%) Splunk
7 1 (0.49%) Sun
London
Monarch Recruitment
Salary: £25000 - £28000 per annum
Posted: 4 days ago
Luton, Bedfordshire
Actis Recruitment.
Salary: From £22,000 to £28,000 per annum + share option scheme + benefits
Posted: 4 days ago
Dewsbury, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 6 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £25000 per annum + Plus Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Oscar
Salary: £20000 - £310000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £30,000 per annum + Training + Benefits
Posted: 2 days ago
Cheshire
Ashdown IT
Salary: £18000 per annum
Posted: 5 days ago
West Sussex
Ashdown IT
Salary: £35000 - £40000 per annum + substantial benefits
Posted: 5 days ago
Eastleigh
Spectrum IT
Salary: £23000 - £27500 per annum + Benefits
Posted: 25 days ago
Kidlington, Oxfordshire
Bluetownonline
Salary: £28000 - £35000 per annum
Posted: 6 days ago
Warrington
Applause IT Ltd
Salary: £28000 - £35000 per annum + Depending on Exp. bens, bonus
Posted: 24 days ago