Software Support Engineer Jobs

Software Support Engineer
UK

The median Software Support Engineer salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 805 927 1147
Rank change year-on-year +122 +220 -288
Permanent jobs requiring a Software Support Engineer 89 58 57
As % of all permanent jobs advertised in the UK 0.091% 0.055% 0.037%
As % of the Job Titles category 0.096% 0.060% 0.039%
Number of salaries quoted 70 38 54
10th Percentile £26,000 £25,000 £26,250
25th Percentile £32,500 £26,500 £29,250
Median annual salary (50th Percentile) £40,000 £33,750 £35,000
Median % change year-on-year +18.52% -3.57% +2.94%
75th Percentile £51,250 £39,500 £43,563
90th Percentile - £45,000 £62,500
UK excluding London median annual salary £40,000 £32,500 £30,500
% change year-on-year +23.08% +6.56% -11.59%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,682 96,623 147,884
% of permanent jobs with a recognized job title 94.63% 91.57% 96.06%
Number of salaries quoted 66,673 60,571 85,427
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Software Support Engineer
Job Vacancy Trend

Job postings that featured Software Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Software Support Engineer in the UK

Software Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Software Support Engineer.

Salary trend for Software Support Engineer in the UK

Software Support Engineer
Salary Histogram

Salary distribution for jobs citing Software Support Engineer over the 6 months to 24 April 2024.

Salary histogram for Software Support Engineer in the UK

Software Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Engineer within the UK over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +62 88 £40,000 +23.08% 12
England +146 77 £40,000 +23.08% 13
Work from Home +127 37 £47,500 +21.79% 4
South East +42 33 £40,000 +6.67% 1
South West -1 15 £37,500 +36.36% 4
East Midlands - 15 £33,125 - 3
Midlands - 15 £33,125 - 4
North of England +32 10 £47,500 +90.00% 2
Scotland -51 9 £47,500 -5.00%
Yorkshire +93 4 £47,500 +58.33%
North West -13 4 £22,000 -12.00% 2
East of England - 3 £47,500 - 1
Wales - 3 £32,500 -
North East +5 2 £47,500 +18.75%
London +151 1 £47,500 +5.56%

Software Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 April 2024, Software Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Software Support Engineer in the job title.

1 38 (42.70%) Problem-Solving
2 37 (41.57%) SQL
2 37 (41.57%) Linux
3 36 (40.45%) C#
3 36 (40.45%) SQL Server
4 35 (39.33%) Oracle
5 33 (37.08%) .NET
5 33 (37.08%) OO
6 30 (33.71%) Analytical Skills
7 26 (29.21%) Degree
7 26 (29.21%) Web Services
8 25 (28.09%) VB
9 22 (24.72%) C++
9 22 (24.72%) Java
9 22 (24.72%) C
9 22 (24.72%) SOAP
9 22 (24.72%) AIX
9 22 (24.72%) Apache
9 22 (24.72%) ERP
9 22 (24.72%) PostgreSQL
9 22 (24.72%) Enterprise Software
9 22 (24.72%) MongoDB
9 22 (24.72%) REST
10 15 (16.85%) Social Skills
11 14 (15.73%) Manufacturing
11 14 (15.73%) Python
12 13 (14.61%) Agile
13 12 (13.48%) Microsoft
13 12 (13.48%) Project Management
14 11 (12.36%) Customer Requirements

Software Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (24.72%) Apache
2 9 (10.11%) WebSphere
3 5 (5.62%) Tomcat
4 4 (4.49%) JBoss
5 2 (2.25%) IIS
5 2 (2.25%) Microsoft Exchange
6 1 (1.12%) CMS
Applications
1 9 (10.11%) Microsoft Office
2 8 (8.99%) Microsoft Excel
3 3 (3.37%) Microsoft PowerPoint
Business Applications
1 4 (4.49%) Salesforce CRM
2 2 (2.25%) Payment Gateway
Cloud Services
1 8 (8.99%) SaaS
2 6 (6.74%) Microsoft 365
3 5 (5.62%) Azure
4 3 (3.37%) AWS
5 2 (2.25%) ClickUp
5 2 (2.25%) Entra ID
5 2 (2.25%) Microsoft Purview
Communications & Networking
1 3 (3.37%) Bluetooth
1 3 (3.37%) Wi-Fi
2 2 (2.25%) Wireless
3 1 (1.12%) Firewall
3 1 (1.12%) TCP/IP
3 1 (1.12%) VoIP
Database & Business Intelligence
1 36 (40.45%) SQL Server
2 22 (24.72%) MongoDB
2 22 (24.72%) PostgreSQL
3 5 (5.62%) Pentaho
4 4 (4.49%) MySQL
4 4 (4.49%) Oracle Database
5 1 (1.12%) NoSQL
5 1 (1.12%) Relational Database
Development Applications
1 5 (5.62%) Bitbucket
1 5 (5.62%) JIRA
General
1 30 (33.71%) Analytical Skills
2 15 (16.85%) Social Skills
3 14 (15.73%) Manufacturing
4 9 (10.11%) Finance
5 6 (6.74%) Legal
6 5 (5.62%) Inclusion and Diversity
6 5 (5.62%) Law
7 4 (4.49%) Pharmaceutical
8 3 (3.37%) Documentation Skills
9 2 (2.25%) Games
9 2 (2.25%) Organisational Skills
10 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 33 (37.08%) .NET
2 26 (29.21%) Web Services
3 22 (24.72%) REST
3 22 (24.72%) SOAP
4 9 (10.11%) LAPP Stack
5 6 (6.74%) CSS
5 6 (6.74%) HTML
6 5 (5.62%) Kafka
7 4 (4.49%) CSS3
7 4 (4.49%) HTML5
7 4 (4.49%) jQuery
7 4 (4.49%) React
8 3 (3.37%) COM
8 3 (3.37%) WinForms
9 1 (1.12%) WebRTC
Miscellaneous
1 22 (24.72%) Enterprise Software
2 7 (7.87%) Public Cloud
3 5 (5.62%) Reference Data
4 4 (4.49%) Chip and PIN
4 4 (4.49%) Mobile Payment
5 3 (3.37%) Self-Motivation
6 1 (1.12%) PropTech
Operating Systems
1 37 (41.57%) Linux
2 22 (24.72%) AIX
3 10 (11.24%) Windows
4 9 (10.11%) Unix
5 8 (8.99%) VMS
6 4 (4.49%) Debian
7 1 (1.12%) Windows Server
Processes & Methodologies
1 38 (42.70%) Problem-Solving
2 33 (37.08%) OO
3 22 (24.72%) ERP
4 13 (14.61%) Agile
5 12 (13.48%) Project Management
6 11 (12.36%) Customer Requirements
7 10 (11.24%) Software Engineering
8 8 (8.99%) Analytics
8 8 (8.99%) CRM
8 8 (8.99%) Customer-Centric Approach
8 8 (8.99%) Customer-Centricity
9 7 (7.87%) Customer Service
10 5 (5.62%) DevOps
10 5 (5.62%) ETL
10 5 (5.62%) Risk Management
10 5 (5.62%) Site Reliability Engineering
11 4 (4.49%) Data Acquisition
11 4 (4.49%) MVC
11 4 (4.49%) OOP
11 4 (4.49%) Scrum
Programming Languages
1 37 (41.57%) SQL
2 36 (40.45%) C#
3 25 (28.09%) VB
4 22 (24.72%) C
4 22 (24.72%) C++
4 22 (24.72%) Java
5 14 (15.73%) Python
6 8 (8.99%) JavaScript
7 7 (7.87%) Shell Script
8 3 (3.37%) PowerShell
9 2 (2.25%) PHP
Qualifications
1 26 (29.21%) Degree
2 4 (4.49%) Computer Science Degree
2 4 (4.49%) HNC
2 4 (4.49%) HND
3 2 (2.25%) MCP
Quality Assurance & Compliance
1 2 (2.25%) ISO/IEC 27001
1 2 (2.25%) QA
2 1 (1.12%) Cyber Essentials
System Software
1 5 (5.62%) Active Directory
2 1 (1.12%) VMware ESXi
Systems Management
1 5 (5.62%) Grafana
1 5 (5.62%) ITRS Geneos
Vendors
1 35 (39.33%) Oracle
2 12 (13.48%) Microsoft
3 5 (5.62%) AppDynamics
3 5 (5.62%) CA
3 5 (5.62%) Splunk
3 5 (5.62%) Sybase
4 4 (4.49%) Salesforce
5 2 (2.25%) Apple
5 2 (2.25%) HubSpot
6 1 (1.12%) Veeam
6 1 (1.12%) VMware