Period
to 20 November 2017

The median annual salary for a Software Support Engineer was £32,500 in advertised job vacancies during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Software Support Engineer
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 1095 1060 1147
Rank change year-on-year -35 +87 +17
Permanent jobs requiring a Software Support Engineer 94 159 164
As % of all permanent IT jobs advertised in the UK 0.052% 0.085% 0.075%
As % of the Job Titles category 0.055% 0.088% 0.078%
Number of salaries quoted 80 149 160
UK median annual salary £32,500 £35,000 £30,000
Median salary % change year-on-year -7.14% +16.67% -
10th Percentile £19,725 £22,250 £19,725
90th Percentile £46,250 £51,250 £42,500
UK excluding London median annual salary £32,500 £35,000 £30,000
% change year-on-year -7.14% +16.67% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172189 180467 210956
% of permanent IT jobs with a recognized job title 95.78% 96.48% 96.46%
Number of salaries quoted 138171 151048 175187
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Software Support Engineer
Job Vacancy Trend

Job postings that featured Software Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Software Support Engineer in the UK

Software Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Engineer.

Salary trend for Software Support Engineer in the UK

Software Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Software Support Engineer over the 6 months to 20 November 2017.

Salary histogram for Software Support Engineer in the UK

Software Support Engineer
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Engineer within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 92 £32,500 -7.14% 15
UK excluding London -6 76 £32,500 -7.14% 14
South East +12 28 £32,500 -13.33% 5
London -27 18 £34,500 -1.43% 1
Midlands +11 16 £36,792 +53.30% 2
West Midlands +18 13 £40,271 +101.36%
North of England +9 11 £42,500 +13.33% 5
South West +12 10 £22,000 +10.00%
East of England -3 10 £28,000 -25.33% 2
North West -11 9 £42,500 +19.72% 2
East Midlands +15 3 £36,792 +53.30% 2
Yorkshire - 2 £25,750 - 2
Scotland -19 1 £24,500 -30.00%

Software Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 November 2017, Software Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Software Support Engineer in the job title.

1 49 (52.13%) SQL
2 37 (39.36%) Degree
3 32 (34.04%) Linux
4 28 (29.79%) C#
5 27 (28.72%) SQL Server
6 26 (27.66%) Java
7 25 (26.60%) Computer Science
7 25 (26.60%) Software Engineering
8 23 (24.47%) Windows
8 23 (24.47%) Microsoft
9 21 (22.34%) Oracle
9 21 (22.34%) .NET
10 17 (18.09%) JavaScript
11 15 (15.96%) Python
11 15 (15.96%) Relational Database
12 14 (14.89%) DevOps
12 14 (14.89%) ITIL
12 14 (14.89%) MySQL
13 12 (12.77%) Windows Server
13 12 (12.77%) Computer Science Degree
14 11 (11.70%) Big Data
14 11 (11.70%) Telecoms
14 11 (11.70%) Agile Software Development
14 11 (11.70%) Unix
15 10 (10.64%) OO
15 10 (10.64%) Finance
16 9 (9.57%) Analytical Skills
16 9 (9.57%) Active Directory
17 8 (8.51%) HND
17 8 (8.51%) OOP

Software Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.32%) MS Exchange
1 5 (5.32%) Tomcat
2 4 (4.26%) IIS
3 3 (3.19%) Apache
3 3 (3.19%) Elasticsearch
3 3 (3.19%) Exchange Server 2010
4 1 (1.06%) CMS
4 1 (1.06%) Sitecore CMS
4 1 (1.06%) WebSphere
Applications
1 2 (2.13%) Microsoft Office
Cloud Services
1 3 (3.19%) Microsoft Azure
2 1 (1.06%) Amazon AWS
2 1 (1.06%) GitHub
2 1 (1.06%) SaaS
Communications & Networking
1 4 (4.26%) VPN
2 3 (3.19%) DNS
2 3 (3.19%) Firewall
2 3 (3.19%) Kerberos
2 3 (3.19%) LDAP
2 3 (3.19%) SMS
2 3 (3.19%) TCP/IP
2 3 (3.19%) VLAN
3 2 (2.13%) Intranet
3 2 (2.13%) PCoIP
4 1 (1.06%) Internet
4 1 (1.06%) Remote Desktop
4 1 (1.06%) SSL
Database & Business Intelligence
1 27 (28.72%) SQL Server
2 15 (15.96%) Relational Database
3 14 (14.89%) MySQL
4 11 (11.70%) Big Data
5 3 (3.19%) Apache Cassandra
6 2 (2.13%) DB2
7 1 (1.06%) GIS
7 1 (1.06%) NoSQL
7 1 (1.06%) Oracle Database
7 1 (1.06%) Spatial Data
7 1 (1.06%) SQL Server 2008
7 1 (1.06%) SQL Server 2012
Development Applications
1 7 (7.45%) Git (software)
2 3 (3.19%) Visual Studio
3 2 (2.13%) GoCD
3 2 (2.13%) Jenkins
3 2 (2.13%) Vagrant
4 1 (1.06%) Team Foundation Server
4 1 (1.06%) TeamCity
4 1 (1.06%) Visual Studio Team System
General
1 11 (11.70%) Telecoms
2 10 (10.64%) Finance
3 6 (6.38%) Automotive
3 6 (6.38%) Manufacturing
4 4 (4.26%) Financial Institution
4 4 (4.26%) Retail
5 3 (3.19%) Banking
5 3 (3.19%) Electronics
6 2 (2.13%) Marketing
6 2 (2.13%) Military
7 1 (1.06%) Advertising
7 1 (1.06%) Corporate Banking
7 1 (1.06%) French Language
7 1 (1.06%) Front Office
7 1 (1.06%) German Language
7 1 (1.06%) Law
Libraries, Frameworks & Software Standards
1 21 (22.34%) .NET
2 7 (7.45%) ASP.NET
3 6 (6.38%) HTML
4 5 (5.32%) CSS
5 3 (3.19%) .NET Framework
5 3 (3.19%) Apache Flex
5 3 (3.19%) CSS3
5 3 (3.19%) HTML5
5 3 (3.19%) Kafka
5 3 (3.19%) Symfony
6 2 (2.13%) WPF
7 1 (1.06%) ASP.NET MVC
7 1 (1.06%) Hibernate
7 1 (1.06%) J2EE
7 1 (1.06%) LINQ
7 1 (1.06%) NumPy
7 1 (1.06%) Spring
7 1 (1.06%) WCF
7 1 (1.06%) WebCenter
7 1 (1.06%) XML
Miscellaneous
1 25 (26.60%) Computer Science
2 9 (9.57%) Analytical Skills
3 4 (4.26%) Fintech
4 3 (3.19%) Data Centre
4 3 (3.19%) Management Information System
5 2 (2.13%) Algorithms
5 2 (2.13%) CCTV
6 1 (1.06%) Client/Server
6 1 (1.06%) Contactless
6 1 (1.06%) Mobile App
6 1 (1.06%) Smartphone
6 1 (1.06%) Video\Live Streaming
Operating Systems
1 32 (34.04%) Linux
2 23 (24.47%) Windows
3 12 (12.77%) Windows Server
4 11 (11.70%) Unix
5 2 (2.13%) Red Hat Enterprise Linux
5 2 (2.13%) VMS
5 2 (2.13%) Windows 7
5 2 (2.13%) Windows Server 2008
6 1 (1.06%) Android
6 1 (1.06%) Windows 10
6 1 (1.06%) Windows 8
6 1 (1.06%) Windows Server 2012
6 1 (1.06%) Windows XP
6 1 (1.06%) zOS
Processes & Methodologies
1 25 (26.60%) Software Engineering
2 14 (14.89%) DevOps
2 14 (14.89%) ITIL
3 11 (11.70%) Agile Software Development
4 10 (10.64%) OO
5 8 (8.51%) OOP
5 8 (8.51%) People Management
5 8 (8.51%) Strategic Thinking
6 7 (7.45%) Test Automation
7 4 (4.26%) Continuous Delivery
7 4 (4.26%) Continuous Integration
7 4 (4.26%) Mathematics
7 4 (4.26%) Physics
7 4 (4.26%) System Testing
8 3 (3.19%) OWASP
8 3 (3.19%) PLM
8 3 (3.19%) Problem Management
8 3 (3.19%) Scrum
8 3 (3.19%) Software Delivery
8 3 (3.19%) Software Testing
Programming Languages
1 49 (52.13%) SQL
2 28 (29.79%) C#
3 26 (27.66%) Java
4 17 (18.09%) JavaScript
5 15 (15.96%) Python
6 8 (8.51%) C++
6 8 (8.51%) PL/SQL
7 6 (6.38%) PHP
7 6 (6.38%) PowerShell
8 5 (5.32%) T-SQL
8 5 (5.32%) VB
9 3 (3.19%) C
9 3 (3.19%) Perl
10 2 (2.13%) Shell Script
11 1 (1.06%) Bash Shell
11 1 (1.06%) Delphi
11 1 (1.06%) Embedded C
11 1 (1.06%) R
11 1 (1.06%) Ruby
Qualifications
1 37 (39.36%) Degree
2 12 (12.77%) Computer Science Degree
3 8 (8.51%) HND
4 6 (6.38%) Microsoft Certification
5 5 (5.32%) CCA
5 5 (5.32%) CCNA
5 5 (5.32%) Cisco Certification
5 5 (5.32%) Citrix Certification
5 5 (5.32%) ISEB
5 5 (5.32%) MCSE
6 3 (3.19%) SC Cleared
6 3 (3.19%) Security Cleared
7 1 (1.06%) OCA
7 1 (1.06%) Oracle Certification
Quality Assurance & Compliance
1 3 (3.19%) SLA
2 2 (2.13%) QA
3 1 (1.06%) ISO/IEC 20000
System Software
1 9 (9.57%) Active Directory
2 5 (5.32%) MetaFrame
2 5 (5.32%) XenApp
3 3 (3.19%) VMware Infrastructure
3 3 (3.19%) VMware Workstation
4 2 (2.13%) Virtual Machines
Systems Management
1 2 (2.13%) Packer
2 1 (1.06%) Tivoli
2 1 (1.06%) Tivoli Storage Manager
Vendors
1 23 (24.47%) Microsoft
2 21 (22.34%) Oracle
3 5 (5.32%) Citrix
4 3 (3.19%) TOWER Software
4 3 (3.19%) VMware
5 2 (2.13%) Cisco
5 2 (2.13%) IBM
6 1 (1.06%) Perforce
6 1 (1.06%) Sitecore