Software Support Engineer Jobs

Software Support Engineer
UK

The median Software Support Engineer salary in the UK is £39,500 per year, according to job vacancies posted during the 6 months leading to 4 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 427 816 939
Rank change year-on-year +389 +123 +237
Permanent jobs requiring a Software Support Engineer 294 88 55
As % of all permanent jobs advertised in the UK 0.56% 0.089% 0.053%
As % of the Job Titles category 0.62% 0.094% 0.058%
Number of salaries quoted 76 69 35
10th Percentile £25,750 £26,000 £25,000
25th Percentile - £33,000 £28,625
Median annual salary (50th Percentile) £39,500 £40,000 £34,000
Median % change year-on-year -1.25% +17.65% -2.86%
75th Percentile - £51,250 £41,500
90th Percentile - - £45,000
UK excluding London median annual salary £39,500 £40,000 £32,500
% change year-on-year -1.25% +23.08% +6.56%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 47,541 93,322 94,998
% of permanent jobs with a recognized job title 90.35% 94.63% 91.54%
Number of salaries quoted 27,467 66,921 59,760
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,550 £60,000
Median % change year-on-year +9.42% -12.42% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

Software Support Engineer
Job Vacancy Trend

Job postings that featured Software Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Software Support Engineer in the UK

Software Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Software Support Engineer.

Salary trend for Software Support Engineer in the UK

Software Support Engineer
Salary Histogram

Salary distribution for jobs citing Software Support Engineer over the 6 months to 4 May 2025.

Salary histogram for Software Support Engineer in the UK

Software Support Engineer
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Engineer within the UK over the 6 months to 4 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +369 294 £39,500 -1.25% 15
England +369 293 £39,500 -1.25% 21
North of England +269 292 £39,500 -16.84% 2
North West +200 276 £39,500 +79.55% 2
Yorkshire +91 16 £26,500 -44.21%
Work from Home +136 5 £42,500 -10.53% 8
South West +99 1 £32,000 -14.67% 6
Northern Ireland - 1 - -

Software Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 May 2025, Software Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Software Support Engineer in the job title.

1 271 (92.18%) Stakeholder Engagement
2 260 (88.44%) BPSS Clearance
3 176 (59.86%) Degree
4 141 (47.96%) Social Skills
5 123 (41.84%) Def Stans
5 123 (41.84%) IEC 61508
6 51 (17.35%) Management Information System
7 22 (7.48%) Analytical Skills
7 22 (7.48%) Problem-Solving
8 21 (7.14%) Analytical Thinking
9 17 (5.78%) Software Testing
10 16 (5.44%) Mathematics
10 16 (5.44%) Android
10 16 (5.44%) AWS
10 16 (5.44%) Zoho
10 16 (5.44%) Mobile App
10 16 (5.44%) Data Privacy
10 16 (5.44%) Migration
10 16 (5.44%) SQL Server
10 16 (5.44%) Windows
10 16 (5.44%) CRM
10 16 (5.44%) Self-Motivation
10 16 (5.44%) Exploratory Testing
10 16 (5.44%) Microsoft
10 16 (5.44%) SaaS
10 16 (5.44%) Organisational Skills
10 16 (5.44%) Customer Service
11 5 (1.70%) Vehicle Telematics
11 5 (1.70%) Linux
11 5 (1.70%) SSH

Software Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 16 (5.44%) AWS
1 16 (5.44%) SaaS
Communications & Networking
1 5 (1.70%) SSH
Database & Business Intelligence
1 16 (5.44%) SQL Server
General
1 141 (47.96%) Social Skills
2 22 (7.48%) Analytical Skills
3 16 (5.44%) Organisational Skills
4 1 (0.34%) Automotive
4 1 (0.34%) Electronics
Miscellaneous
1 51 (17.35%) Management Information System
2 16 (5.44%) Mobile App
2 16 (5.44%) Self-Motivation
3 1 (0.34%) Robotics
Operating Systems
1 16 (5.44%) Android
1 16 (5.44%) Windows
2 5 (1.70%) Linux
Processes & Methodologies
1 271 (92.18%) Stakeholder Engagement
2 22 (7.48%) Problem-Solving
3 21 (7.14%) Analytical Thinking
4 17 (5.78%) Software Testing
5 16 (5.44%) CRM
5 16 (5.44%) Customer Service
5 16 (5.44%) Data Privacy
5 16 (5.44%) Exploratory Testing
5 16 (5.44%) Mathematics
5 16 (5.44%) Migration
6 5 (1.70%) Incident Management
6 5 (1.70%) Mentoring
6 5 (1.70%) Telematics
6 5 (1.70%) Vehicle Telematics
7 2 (0.68%) Computer Science
8 1 (0.34%) Mechatronics
8 1 (0.34%) OO
8 1 (0.34%) OOD
8 1 (0.34%) Software Engineering
8 1 (0.34%) Validation
Programming Languages
1 1 (0.34%) C#
1 1 (0.34%) C++
1 1 (0.34%) SQL
Qualifications
1 260 (88.44%) BPSS Clearance
2 176 (59.86%) Degree
3 1 (0.34%) Computer Science Degree
Quality Assurance & Compliance
1 123 (41.84%) Def Stans
1 123 (41.84%) IEC 61508
Vendors
1 16 (5.44%) Microsoft
1 16 (5.44%) Zoho