ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 38 43 52
Rank change year-on-year +5 +9 +9
Contract jobs citing ITIL 1,753 2,458 3,482
As % of all contract jobs advertised in England 4.75% 4.92% 4.90%
As % of the Processes & Methodologies category 5.49% 5.46% 5.39%
Number of daily rates quoted 1,173 1,730 2,340
10th Percentile £205 £210 £178
25th Percentile £325 £350 £313
Median daily rate (50th Percentile) £495 £475 £450
Median % change year-on-year +4.21% +5.56% +2.86%
75th Percentile £588 £575 £575
90th Percentile £688 £688 £650
UK median daily rate £490 £470 £451
% change year-on-year +4.26% +4.33% +6.00%
Number of hourly rates quoted 148 155 215
10th Percentile £14.00 £13.41 £13.00
25th Percentile £14.16 £14.13 £13.25
Median hourly rate £17.69 £19.00 £15.75
Median % change year-on-year -6.89% +20.63% -17.11%
75th Percentile £23.97 £45.75 £20.84
90th Percentile £46.18 £65.75 £33.75
UK median hourly rate £17.69 £19.39 £16.25
% change year-on-year -8.74% +19.29% -18.28%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,929 45,052 64,584
As % of all contract IT jobs advertised in England 86.59% 90.19% 90.80%
Number of daily rates quoted 20,948 31,615 45,896
10th Percentile £300 £325 £331
25th Percentile £413 £445 £425
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +8.04%
75th Percentile £650 £675 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 2,243 1,590 1,753
10th Percentile £12.92 £10.99 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £36.33 £36.40 £24.35
Median % change year-on-year -0.18% +49.47% +3.62%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.75
UK median hourly rate £35.95 £35.80 £25.00
% change year-on-year +0.42% +43.20% +2.04%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 5 May 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 5 May 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +6 623 £500 +1.42% 266
South East -1 326 £488 +7.14% 176
South West +12 270 £500 -4.76% 90
North of England -5 247 £475 +5.56% 177
Midlands +2 137 £450 - 107
North West -16 133 £487 +0.31% 98
East of England -10 123 £425 +11.48% 73
West Midlands +15 113 £450 -10.00% 65
Yorkshire +17 106 £475 +18.75% 50
East Midlands -31 22 £540 +47.95% 42
North East +21 20 £488 +8.33% 30
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 121 (6.90%) Microsoft Exchange
2 113 (6.45%) SharePoint
3 60 (3.42%) Confluence
4 42 (2.40%) SharePoint Server
5 18 (1.03%) Skype for Business
6 10 (0.57%) CMS
7 8 (0.46%) Exchange Server 2007
8 7 (0.40%) SharePoint 2010
9 5 (0.29%) Exchange Server 2010
9 5 (0.29%) IIS
9 5 (0.29%) nginx
10 4 (0.23%) MQSeries
11 3 (0.17%) Adobe Experience Manager
11 3 (0.17%) Drupal
11 3 (0.17%) Exchange Server 2013
11 3 (0.17%) SAS
12 2 (0.11%) Apache
12 2 (0.11%) IBM Notes
12 2 (0.11%) Tomcat
13 1 (0.057%) WebSphere Application Server
Applications
1 157 (8.96%) Microsoft Office
2 71 (4.05%) Microsoft Excel
3 32 (1.83%) Microsoft PowerPoint
4 12 (0.68%) MS Visio
5 8 (0.46%) Microsoft Project
6 4 (0.23%) Spreadsheet
7 3 (0.17%) SPSS
8 1 (0.057%) Adobe Creative Suite
8 1 (0.057%) AutoCAD
Business Applications
1 37 (2.11%) Remedy ITSM
2 16 (0.91%) SAP S/4HANA
3 5 (0.29%) Aladdin
3 5 (0.29%) SimCorp Dimension
4 3 (0.17%) Dynamics CRM
4 3 (0.17%) Sage X3
4 3 (0.17%) SAP HCM
4 3 (0.17%) SAP Oil and Gas
4 3 (0.17%) SAP PM
4 3 (0.17%) Shopify
4 3 (0.17%) Sparx Enterprise Architect
5 2 (0.11%) ION MarketView
5 2 (0.11%) OPENHousing
5 2 (0.11%) Remedy AR System
5 2 (0.11%) Salesforce CRM
5 2 (0.11%) SystmOne
6 1 (0.057%) assyst
6 1 (0.057%) Dynamics NAV
6 1 (0.057%) SAP ERP
6 1 (0.057%) SAP Retail
Cloud Services
1 289 (16.49%) Microsoft 365
2 282 (16.09%) Azure
3 97 (5.53%) AWS
4 65 (3.71%) Power Platform
5 60 (3.42%) Entra ID
6 38 (2.17%) Azure Stack
7 26 (1.48%) SaaS
8 25 (1.43%) IaaS
8 25 (1.43%) OneDrive
8 25 (1.43%) PaaS
9 24 (1.37%) Azure Monitor
10 23 (1.31%) GCP
11 17 (0.97%) Azure DevOps
11 17 (0.97%) Azure Storage
12 15 (0.86%) OCI
13 14 (0.80%) PowerApps
14 13 (0.74%) Serverless
15 11 (0.63%) Mimecast
16 9 (0.51%) Dynamics 365
16 9 (0.51%) Power Automate
Communications & Networking
1 173 (9.87%) Firewall
2 102 (5.82%) DNS
3 91 (5.19%) WAN
4 82 (4.68%) LAN
5 79 (4.51%) DHCP
6 76 (4.34%) SAN
7 63 (3.59%) BGP
7 63 (3.59%) Wi-Fi
8 60 (3.42%) VPN
9 44 (2.51%) TCP/IP
10 38 (2.17%) Network Security
11 34 (1.94%) Wireless
12 28 (1.60%) OSPF
13 27 (1.54%) Cisco ASA
14 25 (1.43%) Cisco ISE
14 25 (1.43%) IPsec
15 24 (1.37%) VoIP
16 22 (1.25%) Cisco Firepower
16 22 (1.25%) Skype
17 20 (1.14%) SNMP
Database & Business Intelligence
1 49 (2.80%) Power BI
2 32 (1.83%) SQL Server
3 12 (0.68%) Big Data
3 12 (0.68%) Data Lake
3 12 (0.68%) SQL Server Reporting Services
4 11 (0.63%) MySQL
4 11 (0.63%) Sybase ASE
4 11 (0.63%) Tableau
5 10 (0.57%) Relational Database
6 8 (0.46%) Metadata
7 7 (0.40%) Elasticsearch
7 7 (0.40%) PowerPivot
8 6 (0.34%) Data Mining
8 6 (0.34%) Microsoft Power View
9 5 (0.29%) Crystal Reports
10 4 (0.23%) Azure SQL Database
10 4 (0.23%) Data Warehouse
10 4 (0.23%) DB2
10 4 (0.23%) DynamoDB
10 4 (0.23%) RDBMS
Development Applications
1 91 (5.19%) JIRA
2 24 (1.37%) Rational DOORS
3 17 (0.97%) Jenkins
4 10 (0.57%) Artifactory
4 10 (0.57%) Git
5 8 (0.46%) Subversion
6 5 (0.29%) Visual Studio
7 4 (0.23%) Selenium
8 3 (0.17%) Bitbucket
8 3 (0.17%) GitLab
8 3 (0.17%) Maven
9 2 (0.11%) MSI
9 2 (0.11%) Oracle Forms
9 2 (0.11%) Sonatype Nexus
10 1 (0.057%) Axure RP
10 1 (0.057%) IBM UrbanCode
10 1 (0.057%) Team Foundation Server
10 1 (0.057%) Zephyr
General
1 611 (34.85%) Social Skills
2 277 (15.80%) Finance
3 194 (11.07%) Analytical Skills
4 189 (10.78%) Public Sector
5 109 (6.22%) Telecoms
6 80 (4.56%) Organisational Skills
7 73 (4.16%) Banking
8 57 (3.25%) Presentation Skills
9 49 (2.80%) Retail
10 48 (2.74%) Legal
11 41 (2.34%) Marketing
12 39 (2.22%) Manufacturing
13 28 (1.60%) Documentation Skills
14 24 (1.37%) Influencing Skills
15 20 (1.14%) Law
16 18 (1.03%) Electronics
17 16 (0.91%) Front Office
17 16 (0.91%) Police
18 13 (0.74%) Financial Institution
18 13 (0.74%) Inclusion and Diversity
Job Titles
1 359 (20.48%) Analyst
2 182 (10.38%) Architect
3 174 (9.93%) Service Analyst
4 148 (8.44%) Senior
5 135 (7.70%) Service Desk Analyst
6 117 (6.67%) Service Manager
7 115 (6.56%) Support Engineer
8 86 (4.91%) Developer
9 76 (4.34%) Lead
10 65 (3.71%) Infrastructure Engineer
11 61 (3.48%) Support Analyst
12 58 (3.31%) Desktop Support
12 58 (3.31%) Network Engineer
13 53 (3.02%) Consultant
14 52 (2.97%) IT Support
15 49 (2.80%) IT Manager
15 49 (2.80%) Technical Support
16 45 (2.57%) Solutions Architect
17 43 (2.45%) IT Analyst
18 42 (2.40%) Service Architect
Libraries, Frameworks & Software Standards
1 28 (1.60%) CSS
1 28 (1.60%) Middleware
1 28 (1.60%) Web Services
2 24 (1.37%) .NET
3 20 (1.14%) HTML
4 18 (1.03%) LDAP
5 16 (0.91%) ARM Templates
5 16 (0.91%) REST
6 12 (0.68%) Jinja
7 9 (0.51%) AngularJS
7 9 (0.51%) SailPoint
8 8 (0.46%) Kafka
9 7 (0.40%) Software Packaging
10 6 (0.34%) ActiveMQ
10 6 (0.34%) jQuery
11 5 (0.29%) .NET Framework
11 5 (0.29%) Elastic Stack
12 4 (0.23%) 802.1X
12 4 (0.23%) Lightning Web Components
12 4 (0.23%) Visualforce
Miscellaneous
1 108 (6.16%) Management Information System
2 85 (4.85%) Data Centre
3 74 (4.22%) CMDB
4 58 (3.31%) Self-Motivation
5 53 (3.02%) Driving Licence
6 45 (2.57%) PKI
7 42 (2.40%) Video Conferencing
8 41 (2.34%) Private Cloud
9 24 (1.37%) Virtual Team
10 19 (1.08%) Security Operations Centre
11 18 (1.03%) CSOC
11 18 (1.03%) iPhone
12 17 (0.97%) Hedge funds
12 17 (0.97%) Public Cloud
13 16 (0.91%) Blackberry
13 16 (0.91%) Data Protection Act
13 16 (0.91%) Product Ownership
14 15 (0.86%) Clustering
15 14 (0.80%) Linux Command Line
15 14 (0.80%) Replication
Operating Systems
1 496 (28.29%) Windows
2 185 (10.55%) Windows 10
3 179 (10.21%) Linux
4 155 (8.84%) Windows Server
5 76 (4.34%) Windows Server 2016
6 72 (4.11%) Windows Server 2019
7 64 (3.65%) Unix
8 56 (3.19%) Windows Server 2012
9 53 (3.02%) Windows 7
10 29 (1.65%) Ubuntu
11 24 (1.37%) Mac OS
12 21 (1.20%) Android
12 21 (1.20%) Windows NT
13 20 (1.14%) Debian
14 18 (1.03%) Apple iOS
15 14 (0.80%) Windows XP
16 13 (0.74%) Solaris
17 12 (0.68%) Red Hat Enterprise Linux
18 9 (0.51%) Windows Server 2008
19 7 (0.40%) AIX
Processes & Methodologies
1 529 (30.18%) Service Management
2 384 (21.91%) ITSM
3 355 (20.25%) Problem-Solving
4 348 (19.85%) Customer Service
5 313 (17.86%) Agile
6 246 (14.03%) Service Delivery
7 232 (13.23%) Change Management
8 219 (12.49%) Incident Management
9 184 (10.50%) Problem Management
10 161 (9.18%) Continuous Improvement
11 157 (8.96%) Project Management
12 145 (8.27%) DevOps
13 121 (6.90%) Stakeholder Management
14 106 (6.05%) Configuration Management
15 102 (5.82%) Customer Requirements
15 102 (5.82%) Disaster Recovery
15 102 (5.82%) Project Delivery
15 102 (5.82%) Release Management
16 96 (5.48%) Service Design
17 95 (5.42%) Infrastructure Engineering
Programming Languages
1 163 (9.30%) PowerShell
2 91 (5.19%) SQL
3 83 (4.73%) Python
4 41 (2.34%) C#
5 33 (1.88%) JavaScript
6 31 (1.77%) Perl
7 21 (1.20%) VBScript
8 20 (1.14%) Java
9 19 (1.08%) VB
10 16 (0.91%) Bicep
11 15 (0.86%) Shell Script
12 14 (0.80%) Bash
13 12 (0.68%) Tcl
14 8 (0.46%) C++
14 8 (0.46%) VB.NET
15 7 (0.40%) VBA
16 5 (0.29%) Go
17 4 (0.23%) ABAP
17 4 (0.23%) Apex Code
17 4 (0.23%) T-SQL
Qualifications
1 589 (33.60%) Security Cleared
2 388 (22.13%) SC Cleared
3 295 (16.83%) Degree
4 265 (15.12%) DV Cleared
5 152 (8.67%) ITIL Certification
6 106 (6.05%) Cisco Certification
7 105 (5.99%) Microsoft Certification
8 81 (4.62%) CCNA
9 60 (3.42%) ITIL Foundation Certificate
10 54 (3.08%) A+ Certification
10 54 (3.08%) CCNP
11 47 (2.68%) Computer Science Degree
11 47 (2.68%) MCP
11 47 (2.68%) MCSA
12 35 (2.00%) BPSS Clearance
13 31 (1.77%) MCSE
14 20 (1.14%) TOGAF Certification
15 19 (1.08%) Azure Certification
16 15 (0.86%) HND
17 14 (0.80%) AWS Certification
Quality Assurance & Compliance
1 140 (7.99%) SLA
2 66 (3.76%) QA
3 37 (2.11%) ISO/IEC 27001
4 36 (2.05%) Government Security Classifications
5 32 (1.83%) ISO/IEC 20000
6 30 (1.71%) GDPR
7 19 (1.08%) NIST
8 17 (0.97%) COBIT
8 17 (0.97%) NCSC
9 13 (0.74%) Data Quality
10 11 (0.63%) Cyber Essentials
10 11 (0.63%) PCI DSS
11 8 (0.46%) ISO 9001
12 5 (0.29%) PMO
13 4 (0.23%) Accessibility
13 4 (0.23%) GRC
14 3 (0.17%) ISO 22301
15 1 (0.057%) Cyber Essentials PLUS
15 1 (0.057%) Disclosure Scotland
15 1 (0.057%) NIST 800
System Software
1 305 (17.40%) Active Directory
2 108 (6.16%) VMware Infrastructure
3 53 (3.02%) Firmware
4 35 (2.00%) Hyper-V
5 33 (1.88%) Virtual Desktop
6 29 (1.65%) Virtual Machines
7 26 (1.48%) VMware ESXi
8 21 (1.20%) Virtual Servers
9 19 (1.08%) vSphere
10 18 (1.03%) VMware NSX
11 6 (0.34%) VMware Workstation
12 4 (0.23%) Docker
12 4 (0.23%) Microsoft Virtual Server
12 4 (0.23%) Samba
12 4 (0.23%) Veritas Cluster Server
12 4 (0.23%) XenApp
13 3 (0.17%) Microsoft App-V
13 3 (0.17%) XenDesktop
14 2 (0.11%) BitLocker
15 1 (0.057%) Snort
Systems Management
1 166 (9.47%) SCCM
2 97 (5.53%) Microsoft Intune
3 75 (4.28%) Ansible
4 72 (4.11%) SCOM
5 66 (3.76%) WSUS
6 27 (1.54%) NetBackup
7 26 (1.48%) Kubernetes
8 23 (1.31%) Active Directory Federation Services
8 23 (1.31%) vCenter Server
9 22 (1.25%) Puppet
9 22 (1.25%) Terraform
10 21 (1.20%) EMC NetWorker
10 21 (1.20%) Single Sign-On
10 21 (1.20%) Sysprep
11 11 (0.63%) Jamf Pro
12 8 (0.46%) AirWatch
12 8 (0.46%) Control-M
12 8 (0.46%) PingFederate
13 7 (0.40%) Rancher
14 6 (0.34%) Red Hat Satellite
Vendors
1 546 (31.15%) Microsoft
2 358 (20.42%) ServiceNow
3 164 (9.36%) VMware
4 153 (8.73%) Cisco
5 139 (7.93%) Citrix
6 81 (4.62%) HP
7 60 (3.42%) SAP
8 53 (3.02%) Palo Alto
9 47 (2.68%) Juniper
10 46 (2.62%) Atlassian
11 45 (2.57%) Remedy
12 43 (2.45%) Oracle
13 42 (2.40%) Red Hat
14 38 (2.17%) EMC
15 35 (2.00%) Dell
15 35 (2.00%) IBM
16 31 (1.77%) SolarWinds
17 30 (1.71%) Veeam
18 29 (1.65%) Symantec
19 26 (1.48%) Google