Service Management Contracts in the City of London

Service Management
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 92 113 79
Rank change year-on-year +21 -34 +43
Contract jobs citing Service Management 35 58 119
As % of all contract jobs advertised in the City of London 1.62% 1.68% 2.82%
As % of the Processes & Methodologies category 1.78% 1.83% 3.06%
Number of daily rates quoted 23 46 84
10th Percentile £313 £225 £404
25th Percentile £406 £425 £484
Median daily rate (50th Percentile) £475 £513 £550
Median % change year-on-year -7.32% -6.82% +21.88%
75th Percentile £638 £675 £638
90th Percentile £658 £718 £684
Central London median daily rate £475 £513 £550
% change year-on-year -7.32% -6.82% +18.92%
Number of hourly rates quoted 0 1 5
10th Percentile - - £18.30
25th Percentile - - -
Median hourly rate - £21.00 £21.00
75th Percentile - - -
90th Percentile - - -
Central London median hourly rate - £21.00 £21.00
% change year-on-year - - -25.00%

All Process and Methodology Skills
City of London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,961 3,167 3,890
As % of all contract IT jobs advertised in the City of London 90.83% 91.53% 92.09%
Number of daily rates quoted 1,374 2,130 2,930
10th Percentile £350 £363 £381
25th Percentile £450 £481 £475
Median daily rate (50th Percentile) £563 £600 £570
Median % change year-on-year -6.25% +5.22% +7.90%
75th Percentile £688 £725 £688
90th Percentile £800 £821 £775
Central London median daily rate £550 £600 £563
% change year-on-year -8.33% +6.57% +7.24%
Number of hourly rates quoted 12 24 46
10th Percentile £19.95 £14.55 £18.50
25th Percentile £20.22 £16.33 £21.06
Median hourly rate £25.63 £35.00 £40.50
Median % change year-on-year -26.79% -13.58% +102.50%
75th Percentile £40.00 £55.00 £54.38
90th Percentile £41.65 £88.30 £62.50
Central London median hourly rate £27.81 £35.00 £40.50
% change year-on-year -20.54% -13.58% +102.50%

Service Management
Job Vacancy Trend in the City of London

Job postings citing Service Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Management in the City of London

Service Management
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Management in the City of London.

Daily rate trend for Service Management in the City of London

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 28 May 2024.

Daily rate histogram for Service Management in the City of London

Service Management
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Service Management in the City of London.

Hourly rate trend for Service Management in the City of London

Service Management
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) Confluence
1 2 (5.71%) Microsoft Exchange
1 2 (5.71%) SharePoint
Applications
1 1 (2.86%) Microsoft PowerPoint
1 1 (2.86%) Microsoft Project
Business Applications
1 2 (5.71%) SAP S/4HANA
Cloud Services
1 6 (17.14%) Azure
2 2 (5.71%) Azure DevOps
2 2 (5.71%) Microsoft 365
2 2 (5.71%) SuccessFactors
3 1 (2.86%) AWS
3 1 (2.86%) IaaS
3 1 (2.86%) PaaS
3 1 (2.86%) Power Platform
3 1 (2.86%) SaaS
Database & Business Intelligence
1 1 (2.86%) Power BI
1 1 (2.86%) Tableau
Development Applications
1 3 (8.57%) JIRA
2 1 (2.86%) Git
General
1 10 (28.57%) Finance
1 10 (28.57%) Social Skills
2 3 (8.57%) Banking
3 2 (5.71%) Analytical Skills
3 2 (5.71%) Presentation Skills
4 1 (2.86%) Influencing Skills
4 1 (2.86%) Public Sector
Job Titles
1 9 (25.71%) Service Manager
2 7 (20.00%) Architect
3 6 (17.14%) Analyst
4 4 (11.43%) Enterprise Architect
4 4 (11.43%) Service Transition Manager
4 4 (11.43%) Support Analyst
4 4 (11.43%) Transition Manager
5 3 (8.57%) Delivery Manager
5 3 (8.57%) ITIL Manager
5 3 (8.57%) ITIL Service Manager
5 3 (8.57%) Lead
5 3 (8.57%) Service Design Manager
6 2 (5.71%) Data Administrator
6 2 (5.71%) Insurance Systems Analyst
6 2 (5.71%) ITIL Service Delivery Manager
6 2 (5.71%) Service Management Manager
6 2 (5.71%) Service Transition Leader
6 2 (5.71%) ServiceNow Manager
6 2 (5.71%) Systems Support
6 2 (5.71%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.86%) Middleware
Miscellaneous
1 3 (8.57%) CMDB
2 2 (5.71%) Management Information System
3 1 (2.86%) Analytical Mindset
3 1 (2.86%) Data Centre
3 1 (2.86%) Enterprise Software
3 1 (2.86%) IoT
3 1 (2.86%) Operational Technology
3 1 (2.86%) Product Ownership
Operating Systems
1 2 (5.71%) Windows
Processes & Methodologies
1 20 (57.14%) ITIL
2 11 (31.43%) ITSM
3 8 (22.86%) Agile
4 5 (14.29%) Change Management
4 5 (14.29%) Service Delivery
4 5 (14.29%) Service Design
5 4 (11.43%) Computer Science
5 4 (11.43%) Continuous Improvement
5 4 (11.43%) Project Management
5 4 (11.43%) Stakeholder Management
5 4 (11.43%) Waterfall
6 3 (8.57%) Acceptance Criteria
6 3 (8.57%) Business Strategy
6 3 (8.57%) DevOps
6 3 (8.57%) Impact Assessments
6 3 (8.57%) Incident Management
6 3 (8.57%) Problem Management
7 2 (5.71%) Customer Service
7 2 (5.71%) Knowledge Transfer
7 2 (5.71%) SIAM
Programming Languages
1 1 (2.86%) C++
1 1 (2.86%) Java
1 1 (2.86%) PowerShell
1 1 (2.86%) Python
1 1 (2.86%) SQL
1 1 (2.86%) VBScript
Qualifications
1 7 (20.00%) Degree
2 5 (14.29%) ITIL Certification
2 5 (14.29%) SC Cleared
2 5 (14.29%) Security Cleared
3 2 (5.71%) Computer Science Degree
4 1 (2.86%) MCP
4 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.71%) SLA
2 1 (2.86%) Cyber Essentials
2 1 (2.86%) ISO/IEC 20000
2 1 (2.86%) ISO/IEC 27001
System Software
1 1 (2.86%) Active Directory
Vendors
1 6 (17.14%) ServiceNow
2 4 (11.43%) Microsoft
3 3 (8.57%) Bloomberg
3 3 (8.57%) Refinitiv
4 2 (5.71%) Citrix
4 2 (5.71%) SAP
5 1 (2.86%) Alteryx
5 1 (2.86%) Red Hat
5 1 (2.86%) Salesforce