Case Management Jobs with Work from Home Options

Case Management
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Case Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Case Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 513 566 674
Rank change year-on-year +53 +108 -165
Permanent jobs citing Case Management 79 118 159
As % of all permanent jobs with a WFH option 0.23% 0.27% 0.24%
As % of the Processes & Methodologies category 0.26% 0.28% 0.25%
Number of salaries quoted 70 101 88
10th Percentile £25,750 £40,095 £26,250
25th Percentile £30,000 £42,500 £31,000
Median annual salary (50th Percentile) £37,500 £55,000 £50,000
Median % change year-on-year -31.82% +10.00% +8.70%
75th Percentile £46,448 £75,000 £64,375
90th Percentile £57,500 £80,000 £81,500
UK median annual salary £29,000 £50,000 £45,000
% change year-on-year -42.00% +11.11% -

All Process and Methodology Skills
Work from Home

Case Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,928 41,467 64,681
As % of all permanent jobs with a WFH option 91.65% 96.10% 96.88%
Number of salaries quoted 23,495 28,748 41,173
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,500
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +9.09%

Case Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Case Management as a proportion of all IT jobs advertised.

Case Management trend for jobs with a WFH option

Case Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Case Management.

Case Management salary trend for jobs with a WFH option

Case Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Case Management over the 6 months to 27 April 2024.

Case Management salary histogram for jobs with a WFH option

Case Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.13%) CMS
2 5 (6.33%) SharePoint
3 4 (5.06%) Microsoft Exchange
4 1 (1.27%) Confluence
Applications
1 8 (10.13%) Microsoft Office
2 3 (3.80%) Chatbot
3 1 (1.27%) Spreadsheet
Business Applications
1 4 (5.06%) Dynamics CRM
2 3 (3.80%) Salesforce CRM
3 1 (1.27%) Carpe Diem
3 1 (1.27%) Elite 3E
Cloud Services
1 16 (20.25%) Microsoft 365
2 15 (18.99%) Azure
3 7 (8.86%) Power Platform
4 4 (5.06%) AWS
5 3 (3.80%) Azure Functions
5 3 (3.80%) Azure Logic Apps
5 3 (3.80%) Dynamics 365
5 3 (3.80%) Serverless
6 2 (2.53%) Azure Data Factory
6 2 (2.53%) Cloud Computing
6 2 (2.53%) SaaS
Communications & Networking
1 6 (7.59%) Firewall
2 4 (5.06%) VoIP
2 4 (5.06%) VPN
2 4 (5.06%) Wireless
3 2 (2.53%) DHCP
3 2 (2.53%) DNS
3 2 (2.53%) HTTP
3 2 (2.53%) LAN
3 2 (2.53%) MPLS
3 2 (2.53%) Remote Desktop
3 2 (2.53%) SD-WAN
3 2 (2.53%) SMTP
3 2 (2.53%) SSL
3 2 (2.53%) TCP/IP
3 2 (2.53%) WAN
4 1 (1.27%) Extranet
4 1 (1.27%) Internet
Database & Business Intelligence
1 7 (8.86%) Power BI
1 7 (8.86%) SQL Server Integration Services
1 7 (8.86%) SQL Server Reporting Services
2 2 (2.53%) Data Warehouse
2 2 (2.53%) QlikView
2 2 (2.53%) Relational Database
2 2 (2.53%) SQL Server
2 2 (2.53%) SQL Server Analysis Services
Development Applications
1 6 (7.59%) Eclipse
2 4 (5.06%) JIRA
3 2 (2.53%) Git
3 2 (2.53%) Visual Studio
4 1 (1.27%) Postman
General
1 41 (51.90%) Legal
2 31 (39.24%) Social Skills
3 23 (29.11%) Analytical Skills
4 21 (26.58%) Law
5 15 (18.99%) Inclusion and Diversity
6 7 (8.86%) Finance
7 6 (7.59%) Public Sector
7 6 (7.59%) Telecoms
8 2 (2.53%) Banking
8 2 (2.53%) Retail
9 1 (1.27%) Arabic Language
9 1 (1.27%) Billing
9 1 (1.27%) Financial Institution
9 1 (1.27%) French Language
9 1 (1.27%) General Ledger
9 1 (1.27%) Organisational Skills
9 1 (1.27%) Portuguese Language
9 1 (1.27%) Public Speaking
9 1 (1.27%) Spanish Language
Job Titles
1 26 (32.91%) Developer
2 15 (18.99%) Analyst
3 10 (12.66%) Senior
4 9 (11.39%) Lead
5 8 (10.13%) Senior Developer
5 8 (10.13%) Solutions Analyst
6 6 (7.59%) IT Technician
6 6 (7.59%) Proclaim Developer
7 5 (6.33%) Case Management Developer
8 4 (5.06%) 2nd Line Support
8 4 (5.06%) IT Support
9 3 (3.80%) .NET Developer
9 3 (3.80%) Applications Developer
9 3 (3.80%) C++ Developer
9 3 (3.80%) Senior .NET Developer
9 3 (3.80%) Support Team Leader
9 3 (3.80%) Team Leader
10 2 (2.53%) Service Analyst
10 2 (2.53%) Service Desk Analyst
10 2 (2.53%) Support Manager
Libraries, Frameworks & Software Standards
1 9 (11.39%) .NET
2 6 (7.59%) ASP.NET
3 5 (6.33%) .NET Framework
4 3 (3.80%) .NET Core
4 3 (3.80%) ADO
5 2 (2.53%) Blazor
5 2 (2.53%) CSS
5 2 (2.53%) HTML
5 2 (2.53%) REST
5 2 (2.53%) SOAP
6 1 (1.27%) Flash
6 1 (1.27%) JSON
6 1 (1.27%) Laravel
6 1 (1.27%) Pyjs
6 1 (1.27%) Web Services
6 1 (1.27%) XML
Miscellaneous
1 7 (8.86%) Management Information System
2 3 (3.80%) Cloud Native
2 3 (3.80%) Greenfield Project
3 2 (2.53%) Analytical Mindset
3 2 (2.53%) Cyberattack
3 2 (2.53%) Security Operations Centre
4 1 (1.27%) Algorithms
4 1 (1.27%) Cyber Threat
4 1 (1.27%) e-Learning
4 1 (1.27%) EMC VMAX
4 1 (1.27%) Enterprise Software
4 1 (1.27%) Pricing Data
4 1 (1.27%) PropTech
Operating Systems
1 20 (25.32%) Windows
2 8 (10.13%) Windows Server
2 8 (10.13%) Windows Server 2012
3 7 (8.86%) Windows 10
4 6 (7.59%) Windows 8
4 6 (7.59%) Windows Server 2008
4 6 (7.59%) Windows Server 2016
5 3 (3.80%) Linux
6 2 (2.53%) Apple iOS
6 2 (2.53%) Mac OS X
Processes & Methodologies
1 28 (35.44%) Problem-Solving
2 14 (17.72%) Customer Service
3 12 (15.19%) CRM
4 11 (13.92%) Time Management
5 10 (12.66%) Agile
5 10 (12.66%) Project Management
6 9 (11.39%) Line Management
6 9 (11.39%) Translating Business Requirements
7 7 (8.86%) Decision-Making
7 7 (8.86%) DevOps
8 6 (7.59%) ETL
8 6 (7.59%) People Management
8 6 (7.59%) Process Improvement
8 6 (7.59%) Speech Recognition
9 5 (6.33%) Business Intelligence
9 5 (6.33%) Collaborative Working
9 5 (6.33%) Continuous Improvement
9 5 (6.33%) Document Management
9 5 (6.33%) Incident Management
9 5 (6.33%) Service Delivery
Programming Languages
1 18 (22.78%) SQL
2 9 (11.39%) C#
3 6 (7.59%) JavaScript
4 3 (3.80%) C++
4 3 (3.80%) Java
4 3 (3.80%) Python
5 1 (1.27%) PHP
Qualifications
1 6 (7.59%) Degree
2 4 (5.06%) SC Cleared
2 4 (5.06%) Security Cleared
3 2 (2.53%) DBS Check
3 2 (2.53%) ITIL Certification
3 2 (2.53%) MCITP
3 2 (2.53%) MCP
3 2 (2.53%) Microsoft Certification
4 1 (1.27%) BPSS Clearance
4 1 (1.27%) Computer Science Degree
4 1 (1.27%) PMI Certification
4 1 (1.27%) PMP
Quality Assurance & Compliance
1 8 (10.13%) QA
2 2 (2.53%) ISO/IEC 27001
3 1 (1.27%) Accessibility
System Software
1 6 (7.59%) Active Directory
1 6 (7.59%) Terminal Services
2 2 (2.53%) XenApp
2 2 (2.53%) XenDesktop
Systems Management
1 2 (2.53%) SCCM
2 1 (1.27%) Avamar
2 1 (1.27%) EMC VPLEX
2 1 (1.27%) FortiGate
Vendors
1 24 (30.38%) Microsoft
2 6 (7.59%) Avaya
3 4 (5.06%) Workday
4 3 (3.80%) Sage
4 3 (3.80%) Salesforce
5 2 (2.53%) Aruba
5 2 (2.53%) BT
5 2 (2.53%) Cisco
5 2 (2.53%) Citrix
5 2 (2.53%) iManage
5 2 (2.53%) Intapp
5 2 (2.53%) Meraki
6 1 (1.27%) Aderant
6 1 (1.27%) Dell
6 1 (1.27%) EMC
6 1 (1.27%) Isilon
6 1 (1.27%) Splunk