Hybrid/Remote Service Manager Contract Job Trends

Services Manager
UK > Work from Home

The median Services Manager daily rate for remote or hybrid work is £403, according to job vacancies posted in the 6 months leading up to 4 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Sep 2025
Same period 2024 Same period 2023
Rank 264 252 270
Rank change year-on-year -12 +18 +8
Contract jobs requiring a Service Manager 43 81 160
As % of all contract jobs with a WFH option 0.44% 0.64% 0.77%
As % of the Job Titles category 0.47% 0.69% 0.82%
Number of daily rates quoted 30 59 102
10th Percentile £277 £375 £363
25th Percentile £327 £434 £457
Median daily rate (50th Percentile) £403 £538 £515
Median % change year-on-year -25.19% +4.47% -1.90%
75th Percentile £552 £590 £570
90th Percentile £589 £613 £625
UK median daily rate £500 £500 £515
% change year-on-year - -2.91% +3.00%
Number of hourly rates quoted 0 3 2
10th Percentile - - £57.50
25th Percentile - £21.19 £59.38
Median hourly rate - £22.56 £65.00
Median % change year-on-year - -65.29% +120.34%
75th Percentile - £23.94 £71.88
90th Percentile - - £74.50
UK median hourly rate £48.46 £22.56 £57.50
% change year-on-year +114.80% -60.77% +85.19%

All DemandTrendContract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,066 11,805 19,578
% of contract IT jobs with a recognized job title 93.75% 93.53% 94.68%
Number of daily rates quoted 5,957 7,733 13,834
10th Percentile £325 £325 £350
25th Percentile £413 £419 £430
Median daily rate (50th Percentile) £513 £525 £530
Median % change year-on-year -2.38% -0.94% -2.75%
75th Percentile £625 £638 £650
90th Percentile £750 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.69% -2.91%
Number of hourly rates quoted 294 310 458
10th Percentile £13.08 £19.22 £16.98
25th Percentile £19.07 £31.25 £24.65
Median hourly rate £37.50 £45.00 £49.00
Median % change year-on-year -16.67% -8.16% +3.16%
75th Percentile £65.00 £67.50 £66.00
90th Percentile £68.75 £75.00 £79.06
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +63.46%

Service Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Service Manager in the job title as a proportion of all IT jobs advertised.

Service Manager trend for jobs with Hybrid/Remote/WFH options

Service Manager
Daily Rate Trend for Jobs with Hybrid Work Options

Contractor daily rate distribution trend for remote Service Manager job vacancies.

Contractor daily rate distribution trend for remote Service Manager job vacancies

Service Manager
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Service Manager over the 6 months to 4 September 2025.

Service Manager daily rate histogram for jobs with a WFH option

Service Manager
Hourly Rate Trend for Jobs with Hybrid Work Options

Contractor hourly rate distribution trend for remote Service Manager job vacancies.

Contractor hourly rate distribution trend for remote Service Manager job vacancies

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 4 September 2025, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with hybrid or remote work options featuring Service Manager in the job title.

1 26 (60.47%) ITIL
2 25 (58.14%) Service Delivery
3 18 (41.86%) Social Skills
4 15 (34.88%) Service Management
5 12 (27.91%) Project Management
6 11 (25.58%) Continuous Improvement
7 10 (23.26%) Problem-Solving
7 10 (23.26%) ITSM
7 10 (23.26%) Finance
8 9 (20.93%) Stakeholder Management
9 8 (18.60%) Change Management
9 8 (18.60%) SLA
10 7 (16.28%) ITIL Certification
10 7 (16.28%) Degree
10 7 (16.28%) Analytical Skills
10 7 (16.28%) Security Cleared
10 7 (16.28%) Public Sector
11 6 (13.95%) Acceptance Criteria
11 6 (13.95%) SC Cleared
11 6 (13.95%) ServiceNow
11 6 (13.95%) Service Design
11 6 (13.95%) Telecoms
12 5 (11.63%) Process Improvement
12 5 (11.63%) Problem Management
12 5 (11.63%) Decision-Making
13 4 (9.30%) Commercial Awareness
13 4 (9.30%) French Language
13 4 (9.30%) JIRA
13 4 (9.30%) Incident Management
13 4 (9.30%) Banking

Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.33%) Confluence
1 1 (2.33%) Mule
Applications
1 1 (2.33%) Microsoft Office
Cloud Services
1 2 (4.65%) Azure
2 1 (2.33%) Datadog
2 1 (2.33%) Entra ID
2 1 (2.33%) GCP
2 1 (2.33%) GitHub
2 1 (2.33%) IaaS
2 1 (2.33%) Microsoft 365
Communications & Networking
1 1 (2.33%) Firewall
1 1 (2.33%) LAN
1 1 (2.33%) Wireless
Development Applications
1 4 (9.30%) JIRA
2 1 (2.33%) Jenkins
2 1 (2.33%) Sonatype Nexus
General
1 18 (41.86%) Social Skills
2 10 (23.26%) Finance
3 7 (16.28%) Analytical Skills
3 7 (16.28%) Public Sector
4 6 (13.95%) Telecoms
5 4 (9.30%) Banking
5 4 (9.30%) French Language
6 3 (6.98%) Influencing Skills
7 2 (4.65%) Legal
8 1 (2.33%) German Language
8 1 (2.33%) Inclusion and Diversity
8 1 (2.33%) Organisational Skills
8 1 (2.33%) Retail
8 1 (2.33%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (2.33%) SAP Basis
Miscellaneous
1 2 (4.65%) Analytical Mindset
1 2 (4.65%) Product Ownership
2 1 (2.33%) CMDB
2 1 (2.33%) Data Centre
2 1 (2.33%) Distributed Applications
2 1 (2.33%) Enterprise Software
2 1 (2.33%) Management Information System
2 1 (2.33%) Onboarding
Operating Systems
1 1 (2.33%) Windows
1 1 (2.33%) Windows 10
Processes & Methodologies
1 26 (60.47%) ITIL
2 25 (58.14%) Service Delivery
3 15 (34.88%) Service Management
4 12 (27.91%) Project Management
5 11 (25.58%) Continuous Improvement
6 10 (23.26%) ITSM
6 10 (23.26%) Problem-Solving
7 9 (20.93%) Stakeholder Management
8 8 (18.60%) Change Management
9 6 (13.95%) Acceptance Criteria
9 6 (13.95%) Service Design
10 5 (11.63%) Decision-Making
10 5 (11.63%) Problem Management
10 5 (11.63%) Process Improvement
11 4 (9.30%) Commercial Awareness
11 4 (9.30%) Incident Management
11 4 (9.30%) Stakeholder Engagement
12 3 (6.98%) Agile
12 3 (6.98%) Project Delivery
12 3 (6.98%) Runbook
Qualifications
1 7 (16.28%) Degree
1 7 (16.28%) ITIL Certification
1 7 (16.28%) Security Cleared
2 6 (13.95%) SC Cleared
3 2 (4.65%) DV Cleared
4 1 (2.33%) BPSS Clearance
4 1 (2.33%) ITIL Foundation Certificate
4 1 (2.33%) PMI Certification
4 1 (2.33%) PMP
Quality Assurance & Compliance
1 8 (18.60%) SLA
2 2 (4.65%) QA
3 1 (2.33%) Accessibility
3 1 (2.33%) Actionable Recommendations
3 1 (2.33%) Disclosure Scotland
3 1 (2.33%) ISO 22301
3 1 (2.33%) ISO 31000
3 1 (2.33%) ISO/IEC 27001
3 1 (2.33%) PMO
System Software
1 2 (4.65%) Active Directory
Systems Management
1 1 (2.33%) Kubernetes
Vendors
1 6 (13.95%) ServiceNow
2 2 (4.65%) Microsoft
3 1 (2.33%) Dell
3 1 (2.33%) Google
3 1 (2.33%) SAP
3 1 (2.33%) SolarWinds
3 1 (2.33%) VMware