Hybrid/Remote Systems Support Job Trends

Systems Support
UK > Work from Home

The median Systems Support salary for remote/hybrid work is £36,177 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 354 415 466
Rank change year-on-year +61 +51 +206
Permanent jobs requiring a Systems Support 20 26 23
As % of all permanent jobs with remote/hybrid work options 0.13% 0.16% 0.11%
As % of the Job Titles category 0.14% 0.16% 0.11%
Number of salaries quoted 20 20 15
10th Percentile £34,250 £27,926 £34,800
25th Percentile £35,750 £36,250 £38,256
Median annual salary (50th Percentile) £36,177 £47,500 £45,000
Median % change year-on-year -23.84% +5.56% +4.65%
75th Percentile £38,750 £59,063 £50,000
90th Percentile £38,868 £68,750 £64,682
UK median annual salary £35,854 £50,000 £48,000
% change year-on-year -28.29% +4.17% +37.14%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,192 15,786 20,712
% of permanent jobs with a recognized job title 93.70% 96.08% 95.91%
Number of salaries quoted 9,246 9,506 16,952
10th Percentile £30,000 £35,500 £35,514
25th Percentile £42,500 £46,250 £45,000
Median annual salary (50th Percentile) £60,000 £62,057 £60,000
Median % change year-on-year -3.31% +3.43% -4.00%
75th Percentile £78,750 £80,244 £78,750
90th Percentile £97,500 £98,750 £96,539
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Systems Support
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring 'Systems Support' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Systems Support job vacancy trend for remote/hybrid roles

Systems Support
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote Systems Support job vacancies.

Salary distribution trend for remote Systems Support job vacancies

Systems Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 14 January 2026, Systems Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Systems Support in the job title.

1 9 (45.00%) Problem-Solving
2 8 (40.00%) Data Quality
2 8 (40.00%) ITIL
2 8 (40.00%) ITIL Foundation Certificate
2 8 (40.00%) Microsoft
2 8 (40.00%) Oracle
2 8 (40.00%) Oracle Fusion
3 7 (35.00%) BPSS Clearance
3 7 (35.00%) Change Control
3 7 (35.00%) Continuous Improvement
3 7 (35.00%) Data Security
3 7 (35.00%) ERP
3 7 (35.00%) Knowledge Management
3 7 (35.00%) Oracle Reports
3 7 (35.00%) SQL
3 7 (35.00%) Unit4 Business World
4 4 (20.00%) Degree
4 4 (20.00%) Microsoft Excel
4 4 (20.00%) Microsoft Office
4 4 (20.00%) Scenario Testing
4 4 (20.00%) SQL Server
4 4 (20.00%) Workflow
5 3 (15.00%) System Testing
5 3 (15.00%) Test Scripting
6 1 (5.00%) A+ Certification
6 1 (5.00%) CI/CD
6 1 (5.00%) Decision-Making
6 1 (5.00%) DHCP
6 1 (5.00%) DNS
6 1 (5.00%) Hyper-V

Systems Support Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (20.00%) Microsoft Excel
1 4 (20.00%) Microsoft Office
Business Applications
1 7 (35.00%) Unit4 Business World
Cloud Services
1 1 (5.00%) SaaS
Communications & Networking
1 1 (5.00%) DHCP
1 1 (5.00%) DNS
1 1 (5.00%) LAN
1 1 (5.00%) TCP/IP
1 1 (5.00%) VPN
1 1 (5.00%) WAN
Database & Business Intelligence
1 7 (35.00%) Oracle Reports
2 4 (20.00%) SQL Server
General
1 13 (65.00%) Social Skills
2 8 (40.00%) Police
3 4 (20.00%) Analytical Skills
3 4 (20.00%) Presentation Skills
3 4 (20.00%) Public Sector
4 1 (5.00%) Finance
4 1 (5.00%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 8 (40.00%) Oracle Fusion
Miscellaneous
1 7 (35.00%) Management Information System
2 4 (20.00%) Self-Motivation
3 1 (5.00%) NHS
Operating Systems
1 1 (5.00%) Windows
Processes & Methodologies
1 9 (45.00%) Problem-Solving
2 8 (40.00%) ITIL
3 7 (35.00%) Change Control
3 7 (35.00%) Continuous Improvement
3 7 (35.00%) Data Security
3 7 (35.00%) ERP
3 7 (35.00%) Knowledge Management
4 4 (20.00%) Scenario Testing
4 4 (20.00%) Workflow
5 3 (15.00%) System Testing
5 3 (15.00%) Test Scripting
6 1 (5.00%) CI/CD
6 1 (5.00%) Decision-Making
6 1 (5.00%) Line Management
6 1 (5.00%) Performance Tuning
6 1 (5.00%) Software Licensing
6 1 (5.00%) User Acceptance Testing
Programming Languages
1 7 (35.00%) SQL
2 1 (5.00%) PowerShell
Qualifications
1 8 (40.00%) ITIL Foundation Certificate
2 7 (35.00%) BPSS Clearance
3 4 (20.00%) Degree
4 1 (5.00%) A+ Certification
4 1 (5.00%) MCP
4 1 (5.00%) Network+ Certification
Quality Assurance & Compliance
1 8 (40.00%) Data Quality
System Software
1 1 (5.00%) Hyper-V
1 1 (5.00%) Virtual Machines
1 1 (5.00%) Virtual Servers
Vendors
1 8 (40.00%) Microsoft
1 8 (40.00%) Oracle