The median contractor rate for a Technical Support Engineer was £170 per day in advertised job vacancies during the 3 months to 23 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support Engineer
UK
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 594 596 605
Rank change year-on-year +2 +9  
Contract jobs requiring a Technical Support Engineer 23 63 51
As % of all contract IT jobs advertised in the UK 0.049% 0.11% 0.091%
As % of the Job Titles category 0.052% 0.12% 0.096%
Number of daily rates quoted 13 37 20
Median daily rate £170 £230 £256
Median daily rate % change year-on-year -26.08% -10.24%  
90% offered a daily rate of more than £110 £180 £173
10% offered a daily rate of more than £289 £380 £441
UK excluding London median daily rate £170 £230 £263
% change year-on-year -26.08% -12.38%  
Number of hourly rates quoted 4 8 8
Median hourly rate £12.50 £17.89 £25.66
Median hourly rate % change year-on-year -30.11% -30.29%  
UK excluding London median hourly rate £17.00 £17.50 £29.82
% change year-on-year -2.85% -41.31%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44568 53178 53123
As % of all contract IT job vacancies advertised in the UK 94.59% 95.11% 94.78%
Number of daily rates quoted 28942 34715 32199
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £263 £263 £240
10% offered a daily rate of more than £600 £600 £563
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 1488 1550 2120
Median hourly rate £18.00 £18.00 £17.50
Median hourly rate % change year-on-year - +2.85%  
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £47.83 £45.00 £42.50
UK excluding London median hourly rate £17.50 £18.28 £16.70
% change year-on-year -4.24% +9.43%  

Technical Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Engineer.

Contractor daily rate trend for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Technical Support Engineer over the 3 months to 23 April 2017.

Contractor daily rate histogram for Technical Support Engineer in the UK

Technical Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support Engineer.

Contractor hourly rate trend for Technical Support Engineer in the UK

Technical Support Engineer
Top 27 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 23 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 17 £160 -30.43% 33
South Wales +15 6 £170 -60.00% 1
Wales +13 6 £170 -60.00% 1
Caerphilly - 6 £170 -
London +20 5 £245 -3.92% 7
East of England +5 4 £130 - 6
West Midlands +22 3 - - 3
Hertfordshire +3 3 £130 - 1
South East -12 2 £105 -54.34% 10
Yorkshire - 2 £95 - 1
Watford - 2 £130 - 1
North West +22 1 - - 2
City of London +1 1 £325 +0.77% 3
Essex -10 1 - - 1
Milton Keynes - 1 - - 1
Stevenage - 1 £300 -
Warwickshire - 1 - - 1
Birmingham - 1 - - 1
Staffordshire - 1 - -
Sheffield - 1 £95 -
Stoke-on-Trent - 1 - -
Weybridge - 1 £105 -
Leeds - 1 - - 1
South Yorkshire - 1 £95 -
West Yorkshire - 1 - - 1
Buckinghamshire - 1 - - 1
Surrey - 1 £105 - 1

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 April 2017, Technical Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Engineer in the job title.

1 33 (67.35%) Windows
2 23 (46.94%) Active Directory
3 18 (36.73%) Microsoft
4 15 (30.61%) Windows Server
5 14 (28.57%) ITIL
6 12 (24.49%) Cisco
7 11 (22.45%) Windows 7
8 10 (20.41%) HP
8 10 (20.41%) Cisco Certification
8 10 (20.41%) CCNA
9 9 (18.37%) Firewall
9 9 (18.37%) Internet
9 9 (18.37%) MS Exchange
9 9 (18.37%) Windows Server 2008
10 8 (16.33%) Perl
10 8 (16.33%) Linux
10 8 (16.33%) Microsoft Certification
11 7 (14.29%) Tivoli
11 7 (14.29%) Tivoli Storage Manager
11 7 (14.29%) Unix
11 7 (14.29%) VMware
11 7 (14.29%) HP Data Protector
11 7 (14.29%) SCCM
12 6 (12.24%) Knowledge Management
12 6 (12.24%) Splunk
12 6 (12.24%) Regular Expression
12 6 (12.24%) Python
12 6 (12.24%) Shell Script
12 6 (12.24%) Office 365
13 4 (8.16%) Windows 10

Technical Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.37%) MS Exchange
2 3 (6.12%) Blackberry Enterprise Server
2 3 (6.12%) Exchange Server 2010
2 3 (6.12%) Exchange Server 2013
3 2 (4.08%) Skype for Business
4 1 (2.04%) Exchange Server 2007
4 1 (2.04%) SharePoint
Applications
1 1 (2.04%) Microsoft Office
1 1 (2.04%) Simulink
Cloud Services
1 6 (12.24%) Office 365
2 1 (2.04%) Amazon AWS
2 1 (2.04%) Microsoft Azure
Communications & Networking
1 9 (18.37%) Firewall
1 9 (18.37%) Internet
2 4 (8.16%) LAN
2 4 (8.16%) WAN
3 3 (6.12%) DNS
4 2 (4.08%) Skype
5 1 (2.04%) DHCP
5 1 (2.04%) FlexRay
5 1 (2.04%) HTTP
5 1 (2.04%) VPN
5 1 (2.04%) Wi-Fi
General
1 1 (2.04%) Automotive
1 1 (2.04%) Electronics
1 1 (2.04%) Finance
1 1 (2.04%) Front Office
1 1 (2.04%) Marketing
1 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (12.24%) Regular Expression
Miscellaneous
1 2 (4.08%) Over-the-Top Content
1 2 (4.08%) Smartphone
1 2 (4.08%) Video on Demand
2 1 (2.04%) Analytical Skills
2 1 (2.04%) Computer Science
2 1 (2.04%) Driving Licence
2 1 (2.04%) Mainframe
Operating Systems
1 33 (67.35%) Windows
2 15 (30.61%) Windows Server
3 11 (22.45%) Windows 7
4 9 (18.37%) Windows Server 2008
5 8 (16.33%) Linux
6 7 (14.29%) Unix
7 4 (8.16%) Windows 10
8 3 (6.12%) Windows 8
8 3 (6.12%) Windows Server 2012
9 2 (4.08%) Windows XP
10 1 (2.04%) Android
10 1 (2.04%) Mac OS X
10 1 (2.04%) Red Hat Enterprise Linux
10 1 (2.04%) SUSE
Processes & Methodologies
1 14 (28.57%) ITIL
2 6 (12.24%) Knowledge Management
3 3 (6.12%) Migration
3 3 (6.12%) Mobile Device Management
4 1 (2.04%) Benchmarking
4 1 (2.04%) Computer Security
4 1 (2.04%) Content Management
4 1 (2.04%) DevOps
4 1 (2.04%) Disaster Recovery
4 1 (2.04%) E-Commerce
4 1 (2.04%) High Availability
4 1 (2.04%) Incident Management
4 1 (2.04%) IT Strategy
4 1 (2.04%) ITSM
4 1 (2.04%) Kalman Filter
4 1 (2.04%) People Management
4 1 (2.04%) Problem Management
4 1 (2.04%) Security Patching
4 1 (2.04%) Service Management
4 1 (2.04%) Web Filtering
Programming Languages
1 8 (16.33%) Perl
2 6 (12.24%) Python
2 6 (12.24%) Shell Script
3 2 (4.08%) SQL
4 1 (2.04%) MATLAB
Qualifications
1 10 (20.41%) CCNA
1 10 (20.41%) Cisco Certification
2 8 (16.33%) Microsoft Certification
3 3 (6.12%) Degree
4 2 (4.08%) ITIL Foundation Certificate
4 2 (4.08%) SC Cleared
4 2 (4.08%) Security Cleared
5 1 (2.04%) DBS Check
5 1 (2.04%) MCDST
5 1 (2.04%) MCSA
Quality Assurance & Compliance
1 1 (2.04%) SLA
System Software
1 23 (46.94%) Active Directory
2 1 (2.04%) VMware ESXi
2 1 (2.04%) VMware Infrastructure
2 1 (2.04%) VMware Server
2 1 (2.04%) vSphere
Systems Management
1 7 (14.29%) HP Data Protector
1 7 (14.29%) SCCM
1 7 (14.29%) Tivoli
1 7 (14.29%) Tivoli Storage Manager
2 1 (2.04%) AirWatch
2 1 (2.04%) Backup Exec
2 1 (2.04%) Cisco CUCM
Vendors
1 18 (36.73%) Microsoft
2 12 (24.49%) Cisco
3 10 (20.41%) HP
4 7 (14.29%) VMware
5 6 (12.24%) Splunk
6 3 (6.12%) Citrix
6 3 (6.12%) Dell
7 2 (4.08%) Veeam
8 1 (2.04%) 3PAR
8 1 (2.04%) Acronis
8 1 (2.04%) NetApp
8 1 (2.04%) Red Hat
8 1 (2.04%) ServiceNow
8 1 (2.04%) Sophos
8 1 (2.04%) Symantec
Cardiff, South Glamorgan
IntaPeople
Rate: £200 - £300 per day
Posted: 2 days ago
Birmingham, West Midlands (County)
Blues Point Ltd
Rate: From £15 to £17 per hour + travel expenses when necessary
Posted: 2 days ago