The median annual salary for a Technical Support Engineer was £32,500 in advertised job vacancies during the 3 months to 28 May 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
UK
3 months to
28 May 2017
Same period 2016 Same period 2015
Rank 659 601 637
Rank change year-on-year -58 +36  
Permanent jobs requiring a Technical Support Engineer 199 326 345
As % of all permanent IT jobs advertised in the UK 0.23% 0.33% 0.32%
As % of the Job Titles category 0.24% 0.34% 0.33%
Number of salaries quoted 154 289 296
Median salary £32,500 £32,500 £31,500
Median salary % change year-on-year - +3.17%  
90% offered a salary of more than £21,500 £22,300 £22,500
10% offered a salary of more than £55,000 £47,500 £44,100
UK excluding London median salary £30,500 £30,000 £31,500
% change year-on-year +1.66% -4.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81728 96163 104440
As % of all permanent IT job vacancies advertised in the UK 96.15% 96.46% 96.62%
Number of salaries quoted 67454 80920 85598
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00%  

Technical Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Technical Support Engineer over the 3 months to 28 May 2017.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 28 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 192 £32,500 - 20
South East +22 73 £32,500 - 8
London +16 57 £35,000 -6.66% 1
Berkshire +16 43 £32,500 -18.75% 5
Reading +29 40 £33,250 +8.13% 4
East of England -13 20 £27,500 -8.33% 4
Surrey +40 15 £32,500 -8.45%
North West -34 14 £22,000 -16.19% 2
City of London +35 11 £34,000 +13.33%
Cambridgeshire +5 11 £33,000 +15.78% 1
East Midlands +23 8 £25,331 -36.67%
Hampshire +18 8 £27,500 +27.90%
South West +2 8 £26,000 +4.00%
Nottingham +8 7 £25,331 -36.67%
Nottinghamshire +7 7 £25,331 -36.67%
Cambridge -9 7 £40,500 +42.10%
West Midlands +22 6 £31,000 -0.80% 1
Bristol -3 6 £32,500 -
Cheshire -16 6 £22,000 -13.72%
Manchester -21 6 £25,750 -13.44% 2
West Sussex - 6 £27,000 - 1
Yorkshire +20 5 £37,500 +59.57% 4
Basingstoke -1 5 £27,500 +44.73%
Hertfordshire -13 5 £27,500 +30.95% 2
Guildford +16 4 £32,500 -18.75%
Watford -3 4 £33,750 +50.00%
York - 4 £37,500 -
Warrington - 4 £22,000 -
North Yorkshire - 4 £37,500 - 1
Wales -11 3 £24,750 -6.60% 2

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 May 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Engineer in the job title.

1 220 (54.32%) Windows
2 160 (39.51%) Active Directory
3 146 (36.05%) Microsoft
4 107 (26.42%) Linux
4 107 (26.42%) Windows Server
5 103 (25.43%) VMware
6 97 (23.95%) SQL
7 84 (20.74%) Windows Server 2012
8 75 (18.52%) Degree
9 67 (16.54%) VMware Infrastructure
9 67 (16.54%) Cisco
10 65 (16.05%) SQL Server
10 65 (16.05%) Firewall
11 59 (14.57%) Java
12 58 (14.32%) DNS
13 55 (13.58%) Windows Server 2008
14 54 (13.33%) TCP/IP
15 53 (13.09%) Hyper-V
16 51 (12.59%) Microsoft Certification
17 50 (12.35%) MS Exchange
18 49 (12.10%) Office 365
19 48 (11.85%) Cisco Certification
20 46 (11.36%) Tomcat
21 42 (10.37%) Windows 7
22 41 (10.12%) ITIL
23 39 (9.63%) HTTP
23 39 (9.63%) Finance
24 36 (8.89%) Enterprise Software
24 36 (8.89%) Oracle
24 36 (8.89%) Web Services

Technical Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (12.35%) MS Exchange
2 46 (11.36%) Tomcat
3 31 (7.65%) IIS
3 31 (7.65%) WebSphere
4 27 (6.67%) Exchange Server 2010
5 23 (5.68%) Exchange Server 2013
6 22 (5.43%) JBoss
7 21 (5.19%) Oracle SOA Suite
8 18 (4.44%) Apache
9 8 (1.98%) Skype for Business
9 8 (1.98%) WebLogic
10 6 (1.48%) CMS
10 6 (1.48%) Exchange Server 2007
10 6 (1.48%) IBM Notes
10 6 (1.48%) SharePoint
11 5 (1.23%) Blackberry Enterprise Server
11 5 (1.23%) Site Server
12 3 (0.74%) Confluence
13 2 (0.49%) BizTalk Server
13 2 (0.49%) Magnolia
Applications
1 28 (6.91%) Microsoft Office
2 7 (1.73%) Microsoft Excel
3 4 (0.99%) Microsoft PowerPoint
3 4 (0.99%) MS Visio
4 1 (0.25%) Spreadsheet
Business Applications
1 4 (0.99%) SAP Oil and Gas
2 2 (0.49%) Actimize
2 2 (0.49%) Dynamics NAV
2 2 (0.49%) Magento
3 1 (0.25%) Bloomberg TOMS
3 1 (0.25%) Exstream
3 1 (0.25%) Payment Gateway
Cloud Services
1 49 (12.10%) Office 365
2 18 (4.44%) SaaS
3 17 (4.20%) Microsoft Azure
4 6 (1.48%) Amazon AWS
5 5 (1.23%) Cloud Computing
5 5 (1.23%) Mimecast
6 3 (0.74%) GitHub
7 2 (0.49%) G Suite
8 1 (0.25%) Dynamics 365
Communications & Networking
1 65 (16.05%) Firewall
2 58 (14.32%) DNS
3 54 (13.33%) TCP/IP
4 39 (9.63%) HTTP
5 34 (8.40%) Internet
6 33 (8.15%) LAN
6 33 (8.15%) WAN
7 29 (7.16%) DHCP
8 27 (6.67%) FTP
9 22 (5.43%) SAN
10 18 (4.44%) SSL
11 14 (3.46%) LDAP
11 14 (3.46%) Wireless
12 13 (3.21%) VPN
13 11 (2.72%) VLAN
14 9 (2.22%) OSPF
15 8 (1.98%) H.323
15 8 (1.98%) SMTP
15 8 (1.98%) Wireshark
16 7 (1.73%) RIP
Database & Business Intelligence
1 65 (16.05%) SQL Server
2 15 (3.70%) MySQL
3 5 (1.23%) Oracle Database
3 5 (1.23%) SQL Server 2012
4 3 (0.74%) DB2
4 3 (0.74%) MongoDB
4 3 (0.74%) NoSQL
4 3 (0.74%) SQL Server Reporting Services
5 2 (0.49%) Big Data
5 2 (0.49%) Data Warehouse
5 2 (0.49%) SQL Server 2005
5 2 (0.49%) SQL Server 2008
5 2 (0.49%) SQL Server 2014
6 1 (0.25%) Azure SQL Database
6 1 (0.25%) GIS
6 1 (0.25%) HDInsight
6 1 (0.25%) PostgreSQL
6 1 (0.25%) Power BI
6 1 (0.25%) Relational Database
6 1 (0.25%) SQL Server 2016
Development Applications
1 23 (5.68%) Maven
2 21 (5.19%) Eclipse
2 21 (5.19%) IntelliJ
2 21 (5.19%) NetBeans
3 15 (3.70%) JIRA
4 4 (0.99%) Firebug
5 3 (0.74%) Git (software)
5 3 (0.74%) Jenkins
5 3 (0.74%) Selenium
5 3 (0.74%) Visual Studio
6 2 (0.49%) SoapUI
7 1 (0.25%) Ant
7 1 (0.25%) GitLab
7 1 (0.25%) InstallShield
7 1 (0.25%) Team Foundation Server
General
1 39 (9.63%) Finance
2 23 (5.68%) French Language
3 17 (4.20%) Manufacturing
3 17 (4.20%) Telecoms
4 12 (2.96%) Banking
5 10 (2.47%) German Language
5 10 (2.47%) Marketing
6 8 (1.98%) Spanish Language
7 6 (1.48%) Electronics
8 5 (1.23%) Portuguese Language
9 4 (0.99%) Pharmaceutical
10 3 (0.74%) Back Office
11 2 (0.49%) Corporate Banking
11 2 (0.49%) Digital Economy
11 2 (0.49%) Games
11 2 (0.49%) Investment Banking
11 2 (0.49%) Italian Language
12 1 (0.25%) Japanese Language
12 1 (0.25%) Korean Language
12 1 (0.25%) Mandarin Language
Libraries, Frameworks & Software Standards
1 36 (8.89%) Web Services
2 32 (7.90%) XML
3 24 (5.93%) SOAP
4 22 (5.43%) REST
5 21 (5.19%) HTML
5 21 (5.19%) Java EE
5 21 (5.19%) Java SE
5 21 (5.19%) JMS
5 21 (5.19%) Spring
6 15 (3.70%) CSS
7 13 (3.21%) .NET
8 6 (1.48%) JSON
9 4 (0.99%) Regular Expression
9 4 (0.99%) RESTful
10 3 (0.74%) COM
10 3 (0.74%) iOS SDK
10 3 (0.74%) J2EE
10 3 (0.74%) JSP
11 2 (0.49%) ASP.NET
11 2 (0.49%) Middleware
Miscellaneous
1 36 (8.89%) Enterprise Software
2 28 (6.91%) Computer Science
3 26 (6.42%) Clustering
4 25 (6.17%) Analytical Skills
5 23 (5.68%) Management Information System
6 14 (3.46%) Linux Command Line
7 11 (2.72%) Data Centre
8 7 (1.73%) Driving Licence
9 6 (1.48%) Hybrid Cloud
9 6 (1.48%) iPad
9 6 (1.48%) Social Media
9 6 (1.48%) Video Conferencing
10 5 (1.23%) PKI
11 4 (0.99%) Digital Media
11 4 (0.99%) Fintech
11 4 (0.99%) Hedge funds
12 3 (0.74%) AS400
12 3 (0.74%) iPhone
12 3 (0.74%) iSeries
12 3 (0.74%) Mainframe
Operating Systems
1 220 (54.32%) Windows
2 107 (26.42%) Linux
2 107 (26.42%) Windows Server
3 84 (20.74%) Windows Server 2012
4 55 (13.58%) Windows Server 2008
5 42 (10.37%) Windows 7
6 35 (8.64%) Windows Server 2003
7 28 (6.91%) Unix
7 28 (6.91%) Windows 10
8 15 (3.70%) Android
8 15 (3.70%) Mac OS X
8 15 (3.70%) Windows 8
9 13 (3.21%) Apple iOS
9 13 (3.21%) Windows XP
10 10 (2.47%) Red Hat Enterprise Linux
11 8 (1.98%) AIX
11 8 (1.98%) HPUX
11 8 (1.98%) Solaris
12 7 (1.73%) IRIX
12 7 (1.73%) Mac OS
Processes & Methodologies
1 41 (10.12%) ITIL
2 25 (6.17%) Open Source
3 21 (5.19%) SOA
4 19 (4.69%) Service Delivery
5 14 (3.46%) Business Intelligence
6 13 (3.21%) CRM
6 13 (3.21%) Service Management
6 13 (3.21%) Time Management
6 13 (3.21%) Virtual Environments
7 12 (2.96%) Problem Management
8 11 (2.72%) Agile Software Development
8 11 (2.72%) DevOps
8 11 (2.72%) Line Management
8 11 (2.72%) Migration
8 11 (2.72%) Software Engineering
9 10 (2.47%) Business Continuity
9 10 (2.47%) Customer Engagement
9 10 (2.47%) Presales
10 9 (2.22%) Cybersecurity
11 8 (1.98%) Mathematics
Programming Languages
1 97 (23.95%) SQL
2 59 (14.57%) Java
3 25 (6.17%) PowerShell
4 22 (5.43%) Python
5 20 (4.94%) JavaScript
6 15 (3.70%) PHP
7 13 (3.21%) C#
8 12 (2.96%) Bash Shell
8 12 (2.96%) Perl
9 10 (2.47%) VB
10 9 (2.22%) C++
11 8 (1.98%) C
11 8 (1.98%) Ruby
11 8 (1.98%) T-SQL
12 4 (0.99%) Shell Script
13 3 (0.74%) PL/SQL
14 2 (0.49%) VBScript
15 1 (0.25%) JCL
15 1 (0.25%) VB.NET
Qualifications
1 75 (18.52%) Degree
2 51 (12.59%) Microsoft Certification
3 48 (11.85%) Cisco Certification
4 36 (8.89%) MCSE
5 30 (7.41%) CCNA
6 19 (4.69%) MCP
7 11 (2.72%) VMware Certified Professional (VCP)
8 9 (2.22%) MCSA
9 8 (1.98%) MCITP
10 6 (1.48%) CompTIA Security+
10 6 (1.48%) Computer Science Degree
10 6 (1.48%) Security+ Certification
11 5 (1.23%) CISSP
12 4 (0.99%) A+ Certification
12 4 (0.99%) CCNP
12 4 (0.99%) CEH
12 4 (0.99%) VERITAS Certified Professional (VCP)
13 3 (0.74%) LPIC
13 3 (0.74%) RHCE
14 2 (0.49%) ITIL Certification
Quality Assurance & Compliance
1 21 (5.19%) SLA
2 7 (1.73%) ISO/IEC 27001
3 4 (0.99%) ISO 9001
4 2 (0.49%) PCI DSS
5 1 (0.25%) Def Stans
5 1 (0.25%) ISO 14001
5 1 (0.25%) ISO/IEC 27002
5 1 (0.25%) QA
5 1 (0.25%) SSAE 16
System Software
1 160 (39.51%) Active Directory
2 67 (16.54%) VMware Infrastructure
3 53 (13.09%) Hyper-V
4 22 (5.43%) VMware ESXi
5 13 (3.21%) vSphere
6 7 (1.73%) Terminal Services
7 5 (1.23%) Virtual Desktop
7 5 (1.23%) XenApp
8 4 (0.99%) Samba
8 4 (0.99%) XenDesktop
9 2 (0.49%) FreeRADIUS
9 2 (0.49%) Microsoft App-V
9 2 (0.49%) NFS
9 2 (0.49%) VMware Workstation
10 1 (0.25%) Docker
10 1 (0.25%) Virtual Machines
10 1 (0.25%) XenServer
Systems Management
1 23 (5.68%) SCCM
2 20 (4.94%) Backup Exec
3 8 (1.98%) HP Data Protector
3 8 (1.98%) NetBackup
4 7 (1.73%) WSUS
5 6 (1.48%) Norton AntiVirus
5 6 (1.48%) Puppet
5 6 (1.48%) Tivoli Storage Manager
6 5 (1.23%) McAfee ePO
6 5 (1.23%) vCenter Server
7 4 (0.99%) Ansible
7 4 (0.99%) SCVMM
7 4 (0.99%) Symantec Endpoint Protection
7 4 (0.99%) Symantec Enterprise Vault
8 3 (0.74%) Microsoft Clustering
8 3 (0.74%) SCOM
9 2 (0.49%) Cisco CUCM
9 2 (0.49%) Kibana
9 2 (0.49%) Opscode Chef
9 2 (0.49%) Tivoli
Vendors
1 146 (36.05%) Microsoft
2 103 (25.43%) VMware
3 67 (16.54%) Cisco
4 36 (8.89%) Oracle
5 30 (7.41%) Citrix
6 29 (7.16%) IBM
7 28 (6.91%) HP
8 21 (5.19%) BEA
8 21 (5.19%) TIBCO
9 16 (3.95%) EMC
9 16 (3.95%) NetApp
9 16 (3.95%) Veritas
10 15 (3.70%) Dell
11 14 (3.46%) Symantec
12 13 (3.21%) McAfee
12 13 (3.21%) Veeam
13 11 (2.72%) Apple
13 11 (2.72%) arcserve
13 11 (2.72%) CheckPoint
14 10 (2.47%) Red Hat
Malvern, Worcestershire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Reading, Berkshire
Roc Search
Salary: £40000 - £50000 per annum + £4k car allowance
Posted: 2 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £35,000 per annum Health, Life Cover, Pension
Posted: 4 days ago
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: 2 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 6 days ago
Manchester, Lancashire
Mortimer Spinks
Posted: 3 days ago
St. Albans
Recruitment Genius Ltd
Salary: £20000 - £30000 per annum
Posted: 9 days ago
Batley, West Yorkshire
Global Technology Solutions Ltd
Salary: £22000 - £24000 per annum
Posted: 5 days ago
Bradford, West Yorkshire
Candour Solutions
Salary: Excellent plus outstanding benefits
Posted: 5 days ago
East London
Franklin Fitch Limited
Salary: From £28,000 to £45,000 per annum
Posted: 2 days ago
Bradford, West Yorkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 4 days ago
Altrincham
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Salary: £20000 - £26000 per annum + Pension, Medical, Dental
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Bedford
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Salary: £20000 - £24000 per annum
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Salary: £38000 - £48000 per annum + Stock + Flexible Working + Benefits
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Cambridgeshire
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Salary: £16000 - £18000 per annum + benefits
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