The median annual salary for a Technical Support Engineer was £30,000 in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 651 595 575
Rank change year-on-year -56 -20  
Permanent jobs requiring a Technical Support Engineer 203 374 405
As % of all permanent IT jobs advertised in the UK 0.24% 0.36% 0.38%
As % of the Job Titles category 0.25% 0.37% 0.39%
Number of salaries quoted 168 333 341
Median salary £30,000 £32,500 £32,500
Median salary % change year-on-year -7.69% -  
90% offered a salary of more than £21,500 £22,500 £23,360
10% offered a salary of more than £52,500 £46,500 £45,000
UK excluding London median salary £30,000 £32,500 £32,500
% change year-on-year -7.69% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82231 100619 103475
As % of all permanent IT job vacancies advertised in the UK 96.28% 96.37% 96.63%
Number of salaries quoted 68306 84262 84520
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Technical Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Technical Support Engineer over the 3 months to 29 March 2017.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -60 194 £30,000 -11.76% 26
South East +8 94 £32,500 - 10
Berkshire +20 61 £32,000 -14.66% 7
Reading +34 44 £34,500 -1.42% 5
London +19 44 £34,000 -10.52% 6
East of England +22 25 £26,500 -20.89% 1
Surrey +26 16 £38,000 -5.00%
City of London +46 12 £26,500 -29.33%
South West +23 10 £22,750 -12.50% 3
Oxfordshire +11 8 £35,000 - 1
Hertfordshire +7 8 £18,500 -50.66% 1
North West -15 8 £24,000 -15.78% 2
Bedfordshire +27 6 £25,750 -12.71%
Nottingham -1 6 £25,331 -36.67% 1
Nottinghamshire -3 6 £25,331 -36.67% 1
East Midlands -10 6 £25,331 -36.67% 3
Manchester -29 6 £24,000 -11.11% 2
Bury St Edmunds - 6 £35,000 -
Suffolk - 6 £35,000 -
Cambridgeshire +15 5 £27,000 +28.57%
Bedford +9 5 £26,500 -4.50%
Cambridge +8 5 £27,000 +28.57%
Oxford - 5 £35,000 -
West Midlands +17 4 £32,000 +12.28%
Camberley +16 4 £38,000 +16.92%
Devon -1 4 £20,500 -21.15%
Hatfield +28 3 £18,500 -
Buckinghamshire +15 3 £22,500 -18.18% 1
West Sussex +10 3 £32,500 -7.14%
Crawley +7 3 £32,500 -7.14%

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Engineer in the job title.

1 211 (54.66%) Windows
2 170 (44.04%) Microsoft
3 154 (39.90%) Active Directory
4 117 (30.31%) Windows Server
5 110 (28.50%) VMware
6 100 (25.91%) Linux
7 91 (23.58%) SQL
8 86 (22.28%) MS Excel
9 73 (18.91%) Windows Server 2012
10 72 (18.65%) Degree
10 72 (18.65%) Cisco
11 71 (18.39%) MS Exchange
12 67 (17.36%) Firewall
13 61 (15.80%) Windows Server 2008
14 58 (15.03%) VMware Infrastructure
14 58 (15.03%) SQL Server
15 56 (14.51%) Cisco Certification
15 56 (14.51%) Microsoft Certification
16 50 (12.95%) TCP/IP
17 48 (12.44%) DNS
18 47 (12.18%) Hyper-V
19 46 (11.92%) Windows 7
20 45 (11.66%) ITIL
21 41 (10.62%) Office 365
22 38 (9.84%) Computer Science
23 37 (9.59%) Java
23 37 (9.59%) Citrix
24 36 (9.33%) CCNA
24 36 (9.33%) MCSE
25 35 (9.07%) HTTP

Technical Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (18.39%) MS Exchange
2 34 (8.81%) Tomcat
3 32 (8.29%) Exchange Server 2010
3 32 (8.29%) Exchange Server 2013
4 31 (8.03%) WebSphere
5 27 (6.99%) IIS
6 17 (4.40%) Apache
7 16 (4.15%) JBoss
8 15 (3.89%) Oracle SOA Suite
9 13 (3.37%) WebLogic
10 9 (2.33%) Exchange Server 2007
10 9 (2.33%) IBM Notes
11 8 (2.07%) CMS
12 7 (1.81%) SharePoint
13 5 (1.30%) Blackberry Enterprise Server
13 5 (1.30%) Site Server
14 4 (1.04%) Skype for Business
15 3 (0.78%) Elasticsearch
16 2 (0.52%) BizTalk Server
16 2 (0.52%) nginx
Applications
1 86 (22.28%) MS Excel
2 27 (6.99%) MS Office
3 4 (1.04%) MS Visio
4 3 (0.78%) MS PowerPoint
5 1 (0.26%) Spreadsheet
Business Applications
1 2 (0.52%) Dynamics NAV
2 1 (0.26%) Bloomberg TOMS
2 1 (0.26%) Oracle EBS R12
2 1 (0.26%) Oracle Payables
2 1 (0.26%) Oracle Receivables
2 1 (0.26%) Payment Gateway
Cloud Services
1 41 (10.62%) Office 365
2 22 (5.70%) SaaS
3 9 (2.33%) Microsoft Azure
4 5 (1.30%) Mimecast
5 4 (1.04%) Cloud Computing
6 3 (0.78%) Amazon AWS
7 2 (0.52%) G Suite
7 2 (0.52%) GitHub
8 1 (0.26%) Adobe Creative Cloud
Communications & Networking
1 67 (17.36%) Firewall
2 50 (12.95%) TCP/IP
3 48 (12.44%) DNS
4 35 (9.07%) HTTP
5 33 (8.55%) Internet
6 31 (8.03%) WAN
7 29 (7.51%) LAN
8 25 (6.48%) SAN
9 21 (5.44%) DHCP
10 20 (5.18%) FTP
11 18 (4.66%) SSL
12 13 (3.37%) LDAP
13 12 (3.11%) Wireless
14 10 (2.59%) VLAN
14 10 (2.59%) VPN
15 9 (2.33%) OSPF
15 9 (2.33%) Wireshark
16 8 (2.07%) Intrusion Detection
16 8 (2.07%) SMTP
16 8 (2.07%) Wi-Fi
Database & Business Intelligence
1 58 (15.03%) SQL Server
2 10 (2.59%) MySQL
3 5 (1.30%) SQL Server 2012
4 4 (1.04%) DB2
5 3 (0.78%) Big Data
5 3 (0.78%) SQL Server Reporting Services
6 2 (0.52%) Oracle Database
6 2 (0.52%) Oracle Reports
6 2 (0.52%) PostgreSQL
6 2 (0.52%) Redis
6 2 (0.52%) SQL Server 2014
7 1 (0.26%) Azure SQL Database
7 1 (0.26%) Crystal Reports
7 1 (0.26%) Data Warehouse
7 1 (0.26%) HDInsight
7 1 (0.26%) NoSQL
7 1 (0.26%) Power BI
7 1 (0.26%) Relational Database
7 1 (0.26%) SQL Server 2016
7 1 (0.26%) SQLPlus
Development Applications
1 19 (4.92%) JIRA
2 17 (4.40%) Eclipse
3 16 (4.15%) NetBeans
4 15 (3.89%) IntelliJ
4 15 (3.89%) Maven
5 8 (2.07%) Firebug
6 4 (1.04%) Git (software)
6 4 (1.04%) Visual Studio
7 3 (0.78%) Jenkins
8 1 (0.26%) Ant
8 1 (0.26%) GitLab
8 1 (0.26%) InstallShield
8 1 (0.26%) Oracle Forms
General
1 33 (8.55%) Finance
2 26 (6.74%) French Language
3 17 (4.40%) Telecoms
4 16 (4.15%) German Language
5 15 (3.89%) Spanish Language
6 12 (3.11%) Italian Language
6 12 (3.11%) Manufacturing
7 11 (2.85%) Banking
8 9 (2.33%) Marketing
8 9 (2.33%) Portuguese Language
9 4 (1.04%) Back Office
10 2 (0.52%) Arabic Language
10 2 (0.52%) Corporate Banking
10 2 (0.52%) Dutch Language
10 2 (0.52%) Law
11 1 (0.26%) Japanese Language
11 1 (0.26%) Korean Language
11 1 (0.26%) Mandarin Language
11 1 (0.26%) Private Banking
11 1 (0.26%) Russian Language
Libraries, Frameworks & Software Standards
1 26 (6.74%) Web Services
2 25 (6.48%) XML
3 22 (5.70%) HTML
4 17 (4.40%) REST
5 16 (4.15%) CSS
5 16 (4.15%) SOAP
6 15 (3.89%) Java EE
6 15 (3.89%) Java SE
6 15 (3.89%) JMS
6 15 (3.89%) Spring
7 9 (2.33%) RESTful
8 8 (2.07%) JSON
9 7 (1.81%) Regular Expression
10 6 (1.55%) .NET
11 4 (1.04%) COM
12 3 (0.78%) ASP.NET
12 3 (0.78%) iOS SDK
12 3 (0.78%) SailPoint
12 3 (0.78%) Tivoli Directory Integrator
13 2 (0.52%) JSP
Miscellaneous
1 38 (9.84%) Computer Science
2 26 (6.74%) Enterprise Software
3 23 (5.96%) Analytical Skills
4 21 (5.44%) Clustering
5 19 (4.92%) Management Information System
6 15 (3.89%) Linux Command Line
7 13 (3.37%) Driving Licence
8 12 (3.11%) Data Centre
9 8 (2.07%) Digital Media
10 6 (1.55%) Fintech
10 6 (1.55%) iPad
11 5 (1.30%) Fat Client
11 5 (1.30%) Hybrid Cloud
11 5 (1.30%) PKI
11 5 (1.30%) Replication
11 5 (1.30%) Thin Client
12 4 (1.04%) Video Conferencing
13 3 (0.78%) AS400
13 3 (0.78%) iSeries
14 2 (0.52%) Mainframe
Operating Systems
1 211 (54.66%) Windows
2 117 (30.31%) Windows Server
3 100 (25.91%) Linux
4 73 (18.91%) Windows Server 2012
5 61 (15.80%) Windows Server 2008
6 46 (11.92%) Windows 7
7 32 (8.29%) Windows 10
8 31 (8.03%) Unix
9 27 (6.99%) Windows Server 2003
10 16 (4.15%) Windows 8
11 15 (3.89%) Android
12 13 (3.37%) Apple iOS
13 12 (3.11%) Mac OS X
14 9 (2.33%) AIX
14 9 (2.33%) HPUX
14 9 (2.33%) Mac OS
14 9 (2.33%) Solaris
15 8 (2.07%) Red Hat Enterprise Linux
15 8 (2.07%) Windows NT
16 7 (1.81%) IRIX
Processes & Methodologies
1 45 (11.66%) ITIL
2 21 (5.44%) Open Source
3 16 (4.15%) Cybersecurity
3 16 (4.15%) Data Protection
4 15 (3.89%) SOA
5 13 (3.37%) Service Management
6 12 (3.11%) CRM
6 12 (3.11%) Mentoring
7 11 (2.85%) B2B
7 11 (2.85%) Service Delivery
7 11 (2.85%) Web Development
8 10 (2.59%) Business Intelligence
8 10 (2.59%) Data Management
8 10 (2.59%) Mathematics
8 10 (2.59%) Problem Management
9 9 (2.33%) Configuration Management
9 9 (2.33%) Migration
9 9 (2.33%) Time Management
10 8 (2.07%) Agile Software Development
10 8 (2.07%) Incident Management
Programming Languages
1 91 (23.58%) SQL
2 37 (9.59%) Java
3 25 (6.48%) Python
4 19 (4.92%) JavaScript
5 15 (3.89%) C#
5 15 (3.89%) Perl
6 13 (3.37%) Bash Shell
6 13 (3.37%) PHP
6 13 (3.37%) PowerShell
7 12 (3.11%) Ruby
8 6 (1.55%) C++
9 5 (1.30%) VB
10 4 (1.04%) C
10 4 (1.04%) T-SQL
11 3 (0.78%) Shell Script
12 2 (0.52%) PL/SQL
12 2 (0.52%) VBScript
Qualifications
1 72 (18.65%) Degree
2 56 (14.51%) Cisco Certification
2 56 (14.51%) Microsoft Certification
3 36 (9.33%) CCNA
3 36 (9.33%) MCSE
4 13 (3.37%) MCP
4 13 (3.37%) VMware Certified Professional (VCP)
5 10 (2.59%) CISSP
5 10 (2.59%) CompTIA Security+
5 10 (2.59%) Security+ Certification
6 8 (2.07%) CEH
7 7 (1.81%) MCSA
8 6 (1.55%) MCITP
9 5 (1.30%) CCNP
9 5 (1.30%) Citrix Certification
10 4 (1.04%) Network+ Certification
10 4 (1.04%) VERITAS Certified Professional (VCP)
11 3 (0.78%) ITIL Foundation Certificate
11 3 (0.78%) SC Cleared
11 3 (0.78%) Security Cleared
Quality Assurance & Compliance
1 26 (6.74%) SLA
2 3 (0.78%) ISO 9001
2 3 (0.78%) ISO/IEC 27001
3 1 (0.26%) DICOM
3 1 (0.26%) HL7
3 1 (0.26%) PCI DSS
3 1 (0.26%) QA
3 1 (0.26%) SSAE 16
System Software
1 154 (39.90%) Active Directory
2 58 (15.03%) VMware Infrastructure
3 47 (12.18%) Hyper-V
4 14 (3.63%) vSphere
5 13 (3.37%) VMware ESXi
6 9 (2.33%) Virtual Desktop
6 9 (2.33%) VMware ESX
7 8 (2.07%) XenApp
8 7 (1.81%) Samba
9 6 (1.55%) Terminal Services
10 4 (1.04%) XenDesktop
11 2 (0.52%) Microsoft App-V
11 2 (0.52%) NFS
11 2 (0.52%) Virtual Machines
12 1 (0.26%) Docker
12 1 (0.26%) VMware Workstation
12 1 (0.26%) XenServer
Systems Management
1 23 (5.96%) Backup Exec
2 22 (5.70%) SCCM
3 9 (2.33%) NetBackup
4 8 (2.07%) HP Data Protector
5 7 (1.81%) WSUS
6 6 (1.55%) SCSM
6 6 (1.55%) Symantec Endpoint Protection
6 6 (1.55%) Tivoli Storage Manager
7 5 (1.30%) McAfee ePO
7 5 (1.30%) Norton AntiVirus
8 4 (1.04%) Ansible
8 4 (1.04%) Puppet
8 4 (1.04%) SCVMM
8 4 (1.04%) Symantec Enterprise Vault
9 3 (0.78%) Cisco CUCM
9 3 (0.78%) EMC NetWorker
9 3 (0.78%) Microsoft Clustering
9 3 (0.78%) SCOM
9 3 (0.78%) Tivoli
9 3 (0.78%) Tivoli Identity Manager
Vendors
1 170 (44.04%) Microsoft
2 110 (28.50%) VMware
3 72 (18.65%) Cisco
4 37 (9.59%) Citrix
5 30 (7.77%) Oracle
6 26 (6.74%) HP
6 26 (6.74%) IBM
7 20 (5.18%) Veritas
8 18 (4.66%) Symantec
9 17 (4.40%) EMC
9 17 (4.40%) Intel Security
10 16 (4.15%) NetApp
11 15 (3.89%) BEA
11 15 (3.89%) TIBCO
11 15 (3.89%) Veeam
12 14 (3.63%) arcserve
13 13 (3.37%) Apple
14 11 (2.85%) Sophos
15 10 (2.59%) Dell
15 10 (2.59%) Red Hat
Reading, Berkshire
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
Reading, Berkshire
Arden Resourcing Limited
Salary: £50000 - £55000 per annum + Benefits and Bonus
Posted: 12 hours ago
Bracknell, Berkshire
83Zero
Salary: From £30,000 to £35,000 per annum + Excellent Company Benefits
Posted: 10 hours ago
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 2 days ago
Salford, Lancashire
Itecco
Salary: £18000 - £25000 per annum
Posted: Yesterday
London
Austin Fraser
Salary: £30000 - £45000 per annum
Posted: 2 days ago
Swindon
Computer Futures
Salary: competitive
Posted: 7 days ago
London
Capita Resourcing - IT Resourcing
Posted: 2 days ago
Bristol, Avon
Capita Resourcing - IT Resourcing
Posted: 2 days ago
Bolton
Recruitment Genius Ltd
Salary: £18000 - £23000 per annum
Posted: 3 days ago
Wokingham, Berkshire
83Zero
Salary: £33000 - £35000 per annum, + package
Posted: 6 days ago
Brecon, Powys
Premier IT
Salary: £25000 - £32000 per annum
Posted: 5 days ago
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: 5 days ago
Kettering
Applause IT Ltd
Salary: £35000 - £40000 per annum + Benefits + Extra Earning Potential
Posted: 9 days ago
Reading, Berkshire
Genesis Associates (UK) Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £30,000 to £35,000 per annum + additional company benefits
Posted: 5 days ago
Borehamwood, Hertfordshire
Complete Tech Limited
Salary: From £27,500 to £30,000 per annum
Posted: 5 days ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 6 days ago
Basingstoke, Hampshire
IT Talent Solutions
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 6 days ago
London
Computer Futures
Salary: £40000 - £60000 per annum + competitive
Posted: 9 days ago
Northampton
Recruitment Genius Ltd
Salary: £25000 - £35000 per annum
Posted: 14 days ago
London
Huxley
Salary: £60000 - £70000 per annum + Benefits
Posted: 13 days ago
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 14 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 19 days ago
Nottingham, Nottinghamshire
Framework Housing Association
Posted: 26 days ago