Technical Support Engineer Jobs

Technical Support Engineer
UK

The median Technical Support Engineer salary in the UK is £33,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 486 494 773
Rank change year-on-year +8 +279 +179
Permanent jobs requiring a Technical Support Engineer 209 452 216
As % of all permanent jobs advertised in the UK 0.40% 0.46% 0.21%
As % of the Job Titles category 0.45% 0.49% 0.23%
Number of salaries quoted 145 379 133
10th Percentile £27,000 £25,200 £29,000
25th Percentile £28,750 £28,000 £31,250
Median annual salary (50th Percentile) £33,000 £35,000 £35,000
Median % change year-on-year -5.71% - +7.69%
75th Percentile £41,750 £41,574 £46,000
90th Percentile £50,000 £50,000 £50,000
UK excluding London median annual salary £33,000 £35,000 £35,000
% change year-on-year -5.71% - +11.11%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,902 93,183 95,132
% of permanent jobs with a recognized job title 90.12% 94.62% 91.53%
Number of salaries quoted 27,275 66,883 59,840
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,777 £60,000
Median % change year-on-year +8.95% -12.04% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £52,500
% change year-on-year +4.00% -4.76% +5.00%

Technical Support Engineer
Job Vacancy Trend

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

Salary distribution for jobs citing Technical Support Engineer over the 6 months to 1 May 2025.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -11 185 £34,500 -1.43% 141
UK excluding London +5 170 £33,000 -5.71% 116
South East +30 52 £35,500 +1.43% 33
South West +87 40 £31,000 -12.68% 12
Work from Home +148 27 £34,500 +9.52% 35
London +114 27 £34,500 -13.75% 29
North of England +40 25 £30,500 -6.15% 28
East of England +53 23 £37,500 - 15
Midlands -3 18 £35,000 - 26
Yorkshire +50 15 £30,500 -6.15% 15
North West +17 10 £51,250 +70.83% 10
West Midlands 0 10 £26,000 -25.71% 9
East Midlands +15 8 £40,000 +45.45% 13
Scotland +125 7 £30,000 +13.21% 2
Northern Ireland +29 3 £29,000 -15.94% 1
Wales - 2 £31,250 - 2

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Engineer in the job title.

1 94 (44.98%) Problem-Solving
2 84 (40.19%) Social Skills
3 56 (26.79%) Customer Service
4 55 (26.32%) Degree
4 55 (26.32%) Windows
5 53 (25.36%) Firewall
6 45 (21.53%) Microsoft
7 42 (20.10%) Linux
8 36 (17.22%) CRM
8 36 (17.22%) Windows Server
9 34 (16.27%) Microsoft 365
10 26 (12.44%) B2B
11 24 (11.48%) HND
12 23 (11.00%) JIRA
13 22 (10.53%) SQL
13 22 (10.53%) SharePoint
13 22 (10.53%) Continuous Improvement
13 22 (10.53%) Security Cleared
13 22 (10.53%) Test Automation
14 21 (10.05%) Hyper-V
14 21 (10.05%) SC Cleared
14 21 (10.05%) Cisco Certification
14 21 (10.05%) Active Directory
14 21 (10.05%) VMware
15 20 (9.57%) Telecoms
15 20 (9.57%) Salesforce
15 20 (9.57%) HNC
15 20 (9.57%) Mentoring
15 20 (9.57%) Analytical Skills
15 20 (9.57%) Presentation Skills

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (10.53%) SharePoint
2 8 (3.83%) Kinematics
2 8 (3.83%) Microsoft Exchange
3 1 (0.48%) Confluence
Applications
1 15 (7.18%) Microsoft Excel
2 11 (5.26%) SOLIDWORKS
3 8 (3.83%) Microsoft Office
4 3 (1.44%) Chatbot
5 2 (0.96%) AutoCAD
6 1 (0.48%) Microsoft PowerPoint
6 1 (0.48%) MS Visio
Business Applications
1 4 (1.91%) Dynamics NAV
Cloud Services
1 34 (16.27%) Microsoft 365
2 14 (6.70%) Azure
3 13 (6.22%) OneDrive
4 6 (2.87%) SaaS
5 4 (1.91%) AWS
5 4 (1.91%) Entra ID
6 2 (0.96%) GCP
7 1 (0.48%) Amazon CloudWatch
7 1 (0.48%) Azure ExpressRoute
7 1 (0.48%) Azure Monitor
7 1 (0.48%) IaaS
Communications & Networking
1 53 (25.36%) Firewall
2 19 (9.09%) DNS
2 19 (9.09%) VPN
3 16 (7.66%) WAN
4 14 (6.70%) Wi-Fi
5 12 (5.74%) DHCP
6 11 (5.26%) LAN
6 11 (5.26%) VSAT
7 7 (3.35%) Internet
8 6 (2.87%) Remote Desktop
9 5 (2.39%) Unified Communications
10 4 (1.91%) MPLS
10 4 (1.91%) VLAN
11 3 (1.44%) TCP/IP
12 2 (0.96%) 4G
12 2 (0.96%) SAN
13 1 (0.48%) HTTP
13 1 (0.48%) Network Security
13 1 (0.48%) SD-WAN
13 1 (0.48%) VoIP
Database & Business Intelligence
1 11 (5.26%) MySQL
2 4 (1.91%) Metabase
3 3 (1.44%) SQL Server
4 1 (0.48%) NoSQL
Development Applications
1 23 (11.00%) JIRA
General
1 84 (40.19%) Social Skills
2 20 (9.57%) Analytical Skills
2 20 (9.57%) Presentation Skills
2 20 (9.57%) Telecoms
3 18 (8.61%) Retail
4 17 (8.13%) Manufacturing
5 14 (6.70%) Inclusion and Diversity
6 12 (5.74%) Aerospace
6 12 (5.74%) Organisational Skills
7 11 (5.26%) Aviation
8 8 (3.83%) Aeronautics
8 8 (3.83%) Finance
8 8 (3.83%) Law
8 8 (3.83%) Pharmaceutical
9 7 (3.35%) Back Office
10 6 (2.87%) Legal
11 5 (2.39%) French Language
11 5 (2.39%) German Language
12 2 (0.96%) Advertising
12 2 (0.96%) Health Technology
Libraries, Frameworks & Software Standards
1 2 (0.96%) Software Packaging
2 1 (0.48%) ServiceStack
Miscellaneous
1 20 (9.57%) Satnav
2 15 (7.18%) Self-Motivation
3 9 (4.31%) Onboarding
4 7 (3.35%) Data Centre
4 7 (3.35%) Driving Licence
5 6 (2.87%) CCTV
6 4 (1.91%) Linux Command Line
6 4 (1.91%) Private Cloud
7 3 (1.44%) Analytical Mindset
8 2 (0.96%) Fibre Optics
8 2 (0.96%) Life Science
9 1 (0.48%) Client/Server
9 1 (0.48%) CMDB
9 1 (0.48%) Distributed Applications
9 1 (0.48%) Distributed Systems
9 1 (0.48%) Hybrid Cloud
9 1 (0.48%) IoT
9 1 (0.48%) PlayStation
9 1 (0.48%) Smart Meter
9 1 (0.48%) Video Conferencing
Operating Systems
1 55 (26.32%) Windows
2 42 (20.10%) Linux
3 36 (17.22%) Windows Server
4 16 (7.66%) Windows 10
5 8 (3.83%) Mac OS
5 8 (3.83%) Windows Server 2019
6 3 (1.44%) Windows Server 2016
7 2 (0.96%) Unix
Processes & Methodologies
1 94 (44.98%) Problem-Solving
2 56 (26.79%) Customer Service
3 36 (17.22%) CRM
4 26 (12.44%) B2B
5 22 (10.53%) Continuous Improvement
5 22 (10.53%) Test Automation
6 20 (9.57%) Mentoring
6 20 (9.57%) Scenario Testing
7 14 (6.70%) Project Management
8 12 (5.74%) ITIL
9 11 (5.26%) CAD
9 11 (5.26%) Commercial Awareness
9 11 (5.26%) Customer Experience
9 11 (5.26%) ERP
9 11 (5.26%) Password Management
9 11 (5.26%) Project Delivery
10 10 (4.78%) Kalman Filter
10 10 (4.78%) Proactive Management
10 10 (4.78%) Statistics
10 10 (4.78%) Web Filtering
Programming Languages
1 22 (10.53%) SQL
2 11 (5.26%) PL/SQL
2 11 (5.26%) VB
3 5 (2.39%) Python
4 4 (1.91%) C++
5 2 (0.96%) Shell Script
6 1 (0.48%) Go
6 1 (0.48%) Java
Qualifications
1 55 (26.32%) Degree
2 24 (11.48%) HND
3 22 (10.53%) Security Cleared
4 21 (10.05%) Cisco Certification
4 21 (10.05%) SC Cleared
5 20 (9.57%) HNC
6 19 (9.09%) CCNA
7 18 (8.61%) JNCIA
8 8 (3.83%) Master's Degree
9 5 (2.39%) Microsoft Certification
10 4 (1.91%) A+ Certification
10 4 (1.91%) Dell Certification
10 4 (1.91%) MCP
11 2 (0.96%) Computer Science Degree
12 1 (0.48%) CCNP
12 1 (0.48%) JNCIP
Quality Assurance & Compliance
1 16 (7.66%) SLA
2 5 (2.39%) Accessibility
3 1 (0.48%) COSHH
3 1 (0.48%) Cyber Essentials
System Software
1 21 (10.05%) Active Directory
1 21 (10.05%) Hyper-V
2 19 (9.09%) VMware Infrastructure
3 5 (2.39%) VMware ESXi
4 1 (0.48%) Docker
4 1 (0.48%) Virtual Machines
Systems Management
1 6 (2.87%) Microsoft Intune
2 5 (2.39%) vCenter Server
3 4 (1.91%) Proxmox
4 3 (1.44%) Autotask
4 3 (1.44%) Kubernetes
Vendors
1 45 (21.53%) Microsoft
2 21 (10.05%) VMware
3 20 (9.57%) Salesforce
4 19 (9.09%) Cisco
5 12 (5.74%) Juniper
5 12 (5.74%) SAP
6 10 (4.78%) Dell
7 6 (2.87%) McAfee
7 6 (2.87%) Ubiquiti
8 5 (2.39%) Sophos
9 3 (1.44%) Google
9 3 (1.44%) Meraki
9 3 (1.44%) Twitter
10 2 (0.96%) Datto
10 2 (0.96%) Oracle
10 2 (0.96%) TOWER Software
10 2 (0.96%) Veeam
10 2 (0.96%) WatchGuard
11 1 (0.48%) CheckPoint