The median annual salary for a Technical Support Engineer was £32,500 in advertised job vacancies during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
UK
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 667 617 677
Rank change year-on-year -50 +60  
Permanent jobs requiring a Technical Support Engineer 206 304 318
As % of all permanent IT jobs advertised in the UK 0.23% 0.31% 0.29%
As % of the Job Titles category 0.24% 0.32% 0.30%
Number of salaries quoted 166 278 284
Median salary £32,500 £32,500 £32,500
90% offered a salary of more than £21,000 £22,500 £22,700
10% offered a salary of more than £55,000 £45,000 £45,000
UK excluding London median salary £30,500 £30,000 £32,500
% change year-on-year +1.66% -7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85523 94943 107102
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.54% 96.59%
Number of salaries quoted 69945 79998 88268
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Technical Support Engineer over the 3 months to 23 June 2017.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 200 £32,500 - 25
South East +9 74 £32,500 - 9
London -10 48 £36,250 -2.02% 2
Berkshire +7 41 £36,250 -9.37% 2
Reading +17 35 £38,750 +19.23% 1
East of England -8 30 £25,500 -10.52% 3
Cambridgeshire +4 22 £25,500 -10.52% 2
North West -35 18 £22,000 -32.30% 2
Surrey +25 11 £32,500 -2.98% 3
West Sussex +14 11 £40,000 +42.85% 2
Cambridge -8 10 £32,500 +14.03% 1
City of London +28 9 £34,000 -26.48%
Yorkshire +10 9 £29,250 +9.34%
Hampshire -1 9 £27,500 -2.65% 1
Manchester -11 9 £26,250 -34.37%
South West +11 8 £32,500 +30.00% 3
West Midlands +12 7 £31,000 +12.72% 3
Bristol -17 7 £32,500 - 1
Hertfordshire -25 7 £18,500 -14.94% 1
Cheshire -26 7 £22,000 -13.72% 1
Basingstoke +1 6 £22,250 +23.61% 1
East Midlands +20 5 £25,331 -30.12% 3
Guildford +7 5 £32,500 +8.33% 2
Warrington - 5 £22,000 -
West Yorkshire +10 4 £23,000 -14.01%
Nottinghamshire +4 4 £25,331 -30.12%
Horsham +1 4 £40,000 +42.85% 1
Nottingham 0 4 £25,331 -30.12%
Hatfield -14 4 £18,500 - 1
Worthing - 4 £52,000 - 1

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 June 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Engineer in the job title.

1 220 (54.19%) Windows
2 162 (39.90%) Active Directory
3 141 (34.73%) Microsoft
4 106 (26.11%) Windows Server
5 102 (25.12%) Linux
5 102 (25.12%) SQL
6 99 (24.38%) VMware
7 78 (19.21%) Windows Server 2012
8 75 (18.47%) Degree
9 69 (17.00%) Java
10 61 (15.02%) VMware Infrastructure
11 56 (13.79%) SQL Server
11 56 (13.79%) TCP/IP
11 56 (13.79%) DNS
12 55 (13.55%) Cisco
12 55 (13.55%) Firewall
13 51 (12.56%) Windows Server 2008
14 50 (12.32%) Hyper-V
14 50 (12.32%) Tomcat
15 47 (11.58%) Office 365
16 44 (10.84%) Oracle
16 44 (10.84%) Finance
17 43 (10.59%) MS Exchange
17 43 (10.59%) Microsoft Certification
17 43 (10.59%) Windows 7
18 42 (10.34%) HTTP
19 40 (9.85%) Enterprise Software
20 39 (9.61%) Web Services
21 37 (9.11%) ITIL
21 37 (9.11%) Internet

Technical Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (12.32%) Tomcat
2 43 (10.59%) MS Exchange
3 32 (7.88%) IIS
3 32 (7.88%) WebSphere
4 26 (6.40%) JBoss
5 25 (6.16%) Oracle SOA Suite
6 23 (5.67%) Exchange Server 2010
7 20 (4.93%) Exchange Server 2013
8 19 (4.68%) Apache
9 8 (1.97%) Skype for Business
10 7 (1.72%) IBM Notes
10 7 (1.72%) SharePoint
10 7 (1.72%) WebLogic
11 4 (0.99%) CMS
11 4 (0.99%) Exchange Server 2007
12 3 (0.74%) Confluence
13 2 (0.49%) Drupal
13 2 (0.49%) Magnolia
13 2 (0.49%) Sitecore CMS
14 1 (0.25%) OpenStack
Applications
1 26 (6.40%) Microsoft Office
2 7 (1.72%) Microsoft Excel
3 4 (0.99%) Microsoft PowerPoint
3 4 (0.99%) MS Visio
4 1 (0.25%) Spreadsheet
Business Applications
1 12 (2.96%) SAP Oil and Gas
2 2 (0.49%) Actimize
2 2 (0.49%) Dynamics NAV
2 2 (0.49%) Magento
3 1 (0.25%) Bloomberg TOMS
3 1 (0.25%) Exstream
3 1 (0.25%) Payment Gateway
Cloud Services
1 47 (11.58%) Office 365
2 21 (5.17%) Microsoft Azure
3 15 (3.69%) SaaS
4 10 (2.46%) Amazon AWS
5 4 (0.99%) Cloud Computing
5 4 (0.99%) GitHub
6 2 (0.49%) G Suite
6 2 (0.49%) Mimecast
7 1 (0.25%) Catchpoint
7 1 (0.25%) Dynamics 365
Communications & Networking
1 56 (13.79%) DNS
1 56 (13.79%) TCP/IP
2 55 (13.55%) Firewall
3 42 (10.34%) HTTP
4 37 (9.11%) Internet
5 35 (8.62%) LAN
6 34 (8.37%) WAN
7 33 (8.13%) DHCP
8 28 (6.90%) FTP
9 18 (4.43%) SAN
10 17 (4.19%) SSL
11 16 (3.94%) Wireless
12 14 (3.45%) VPN
13 12 (2.96%) LDAP
14 11 (2.71%) VoIP
15 7 (1.72%) H.323
15 7 (1.72%) IPv4
15 7 (1.72%) IPv6
15 7 (1.72%) OSPF
15 7 (1.72%) RIP
Database & Business Intelligence
1 56 (13.79%) SQL Server
2 16 (3.94%) MySQL
3 8 (1.97%) Oracle Database
4 4 (0.99%) GIS
4 4 (0.99%) NoSQL
4 4 (0.99%) SQL Server 2012
5 3 (0.74%) Big Data
5 3 (0.74%) Data Warehouse
5 3 (0.74%) MongoDB
6 2 (0.49%) DB2
6 2 (0.49%) Informix
6 2 (0.49%) Relational Database
6 2 (0.49%) SQL Server 2005
6 2 (0.49%) SQL Server 2014
7 1 (0.25%) Azure SQL Database
7 1 (0.25%) QlikView
7 1 (0.25%) Spotfire
7 1 (0.25%) SQL Server Analysis Services
7 1 (0.25%) SQL Server Integration Services
7 1 (0.25%) SQL Server Reporting Services
Development Applications
1 29 (7.14%) Maven
2 25 (6.16%) Eclipse
2 25 (6.16%) IntelliJ
2 25 (6.16%) NetBeans
3 13 (3.20%) JIRA
4 5 (1.23%) Jenkins
4 5 (1.23%) Selenium
5 4 (0.99%) Git (software)
5 4 (0.99%) SoapUI
6 2 (0.49%) Firebug
6 2 (0.49%) Team Foundation Server
6 2 (0.49%) Visual Studio
7 1 (0.25%) Ant
7 1 (0.25%) GitLab
7 1 (0.25%) InstallShield
General
1 44 (10.84%) Finance
2 24 (5.91%) Manufacturing
3 23 (5.67%) Telecoms
4 22 (5.42%) French Language
5 18 (4.43%) Marketing
6 13 (3.20%) Electronics
7 9 (2.22%) German Language
8 8 (1.97%) Banking
9 6 (1.48%) Pharmaceutical
9 6 (1.48%) Spanish Language
10 5 (1.23%) Portuguese Language
11 2 (0.49%) Back Office
11 2 (0.49%) Corporate Banking
11 2 (0.49%) Digital Economy
11 2 (0.49%) Games
11 2 (0.49%) Investment Banking
12 1 (0.25%) Financial Institution
12 1 (0.25%) Law
12 1 (0.25%) Legal
12 1 (0.25%) Military
Libraries, Frameworks & Software Standards
1 39 (9.61%) Web Services
2 36 (8.87%) XML
3 30 (7.39%) SOAP
4 26 (6.40%) REST
5 25 (6.16%) Java EE
5 25 (6.16%) Java SE
5 25 (6.16%) JMS
5 25 (6.16%) Spring
6 18 (4.43%) HTML
7 16 (3.94%) .NET
8 13 (3.20%) CSS
9 8 (1.97%) J2EE
10 4 (0.99%) JSON
10 4 (0.99%) Middleware
10 4 (0.99%) Oracle Fusion
10 4 (0.99%) Regular Expression
11 3 (0.74%) COM
11 3 (0.74%) iOS SDK
11 3 (0.74%) JSP
12 2 (0.49%) EDI
Miscellaneous
1 40 (9.85%) Enterprise Software
2 31 (7.64%) Analytical Skills
3 28 (6.90%) Clustering
4 23 (5.67%) Computer Science
5 21 (5.17%) Management Information System
6 13 (3.20%) Linux Command Line
7 11 (2.71%) Social Media
8 8 (1.97%) Data Centre
9 7 (1.72%) Driving Licence
9 7 (1.72%) Hybrid Cloud
10 5 (1.23%) Video Conferencing
11 4 (0.99%) Fintech
11 4 (0.99%) Hedge funds
11 4 (0.99%) PKI
12 3 (0.74%) iPad
13 2 (0.49%) Cyber Attack
13 2 (0.49%) Digital Media
13 2 (0.49%) EMC VNX
13 2 (0.49%) Foreign Exchange (FX)
14 1 (0.25%) HP StoreVirtual
Operating Systems
1 220 (54.19%) Windows
2 106 (26.11%) Windows Server
3 102 (25.12%) Linux
4 78 (19.21%) Windows Server 2012
5 51 (12.56%) Windows Server 2008
6 43 (10.59%) Windows 7
7 31 (7.64%) Windows Server 2003
8 30 (7.39%) Unix
9 24 (5.91%) Windows 10
10 16 (3.94%) Mac OS X
10 16 (3.94%) Windows 8
11 13 (3.20%) Android
12 12 (2.96%) Apple iOS
12 12 (2.96%) Windows XP
13 8 (1.97%) AIX
13 8 (1.97%) HPUX
13 8 (1.97%) Solaris
14 7 (1.72%) IRIX
14 7 (1.72%) Mac OS
14 7 (1.72%) Red Hat Enterprise Linux
Processes & Methodologies
1 37 (9.11%) ITIL
2 27 (6.65%) Open Source
3 25 (6.16%) SOA
4 23 (5.67%) Service Delivery
5 21 (5.17%) Business Intelligence
6 16 (3.94%) Service Management
6 16 (3.94%) Software Engineering
7 15 (3.69%) Time Management
8 14 (3.45%) Customer Engagement
9 13 (3.20%) Agile Software Development
9 13 (3.20%) Mentoring
9 13 (3.20%) Virtual Environments
10 12 (2.96%) Digital Marketing
10 12 (2.96%) Problem Management
10 12 (2.96%) Programme Management
11 11 (2.71%) CRM
11 11 (2.71%) DevOps
11 11 (2.71%) Line Management
12 10 (2.46%) Business Continuity
12 10 (2.46%) Presales
Programming Languages
1 102 (25.12%) SQL
2 69 (17.00%) Java
3 24 (5.91%) PowerShell
4 21 (5.17%) Python
5 19 (4.68%) JavaScript
6 14 (3.45%) Bash Shell
7 13 (3.20%) C++
7 13 (3.20%) PHP
8 11 (2.71%) Perl
9 9 (2.22%) C
9 9 (2.22%) C#
9 9 (2.22%) VB
10 7 (1.72%) Ruby
10 7 (1.72%) T-SQL
11 5 (1.23%) PL/SQL
12 4 (0.99%) Shell Script
13 1 (0.25%) JCL
13 1 (0.25%) VB.NET
13 1 (0.25%) VBScript
Qualifications
1 75 (18.47%) Degree
2 43 (10.59%) Microsoft Certification
3 36 (8.87%) Cisco Certification
4 33 (8.13%) MCSE
5 30 (7.39%) CCNA
6 19 (4.68%) MCP
7 10 (2.46%) VMware Certified Professional (VCP)
8 9 (2.22%) MCSA
9 7 (1.72%) MCITP
10 6 (1.48%) CompTIA Security+
10 6 (1.48%) Security+ Certification
10 6 (1.48%) VERITAS Certified Professional (VCP)
11 5 (1.23%) A+ Certification
12 4 (0.99%) CEH
12 4 (0.99%) CISSP
12 4 (0.99%) SC Cleared
12 4 (0.99%) Security Cleared
13 3 (0.74%) LPIC
13 3 (0.74%) RHCE
14 2 (0.49%) Network+ Certification
Quality Assurance & Compliance
1 19 (4.68%) SLA
2 7 (1.72%) ISO/IEC 27001
3 4 (0.99%) ISO 9001
4 2 (0.49%) PCI DSS
5 1 (0.25%) Def Stans
5 1 (0.25%) ISO 14001
5 1 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (0.25%) SSAE 16
System Software
1 162 (39.90%) Active Directory
2 61 (15.02%) VMware Infrastructure
3 50 (12.32%) Hyper-V
4 21 (5.17%) VMware ESXi
5 10 (2.46%) vSphere
6 4 (0.99%) Samba
6 4 (0.99%) Terminal Services
6 4 (0.99%) Virtual Desktop
7 3 (0.74%) VMware Workstation
7 3 (0.74%) XenApp
8 2 (0.49%) FreeRADIUS
8 2 (0.49%) NFS
8 2 (0.49%) Virtual Servers
8 2 (0.49%) XenDesktop
9 1 (0.25%) Docker
9 1 (0.25%) Microsoft App-V
Systems Management
1 26 (6.40%) Backup Exec
1 26 (6.40%) SCCM
2 9 (2.22%) NetBackup
3 8 (1.97%) Tivoli Storage Manager
3 8 (1.97%) WSUS
4 7 (1.72%) vCenter Server
5 6 (1.48%) HP Data Protector
5 6 (1.48%) Puppet
5 6 (1.48%) Symantec Endpoint Protection
5 6 (1.48%) Symantec Enterprise Vault
6 4 (0.99%) SCVMM
7 3 (0.74%) McAfee ePO
7 3 (0.74%) Microsoft Clustering
8 2 (0.49%) Ansible
8 2 (0.49%) Kibana
8 2 (0.49%) Norton AntiVirus
8 2 (0.49%) Opscode Chef
8 2 (0.49%) SCOM
9 1 (0.25%) Nagios
9 1 (0.25%) SCSM
Vendors
1 141 (34.73%) Microsoft
2 99 (24.38%) VMware
3 55 (13.55%) Cisco
4 44 (10.84%) Oracle
5 31 (7.64%) IBM
6 25 (6.16%) BEA
6 25 (6.16%) Citrix
6 25 (6.16%) TIBCO
7 24 (5.91%) HP
8 17 (4.19%) Veritas
9 16 (3.94%) EMC
9 16 (3.94%) Veeam
10 13 (3.20%) CheckPoint
10 13 (3.20%) NetApp
11 12 (2.96%) Dell
11 12 (2.96%) SAP
11 12 (2.96%) Symantec
12 10 (2.46%) Apple
12 10 (2.46%) F5
12 10 (2.46%) Juniper
Ross-On-Wye, Herefordshire
Evolution Recruitment Solutions
Salary: Competitive Salary - Please contact for details
Posted: 21 hours ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000.00 - £25000.00 per annum + Pension & Benefits
Posted: Yesterday
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
Camberley, Surrey
Reflex Computer Recruitment
Salary: £35000 - £42000 per annum
Posted: 2 days ago
Aylesbury, Buckinghamshire
83Zero Ltd
Salary: Company Benefits
Posted: 11 hours ago
Newport, Gwent
Computer Recruiter Ltd
Salary: £22-24K
Posted: Yesterday
London
E-synergy Solutions
Salary: £32000 - £37000 per annum + Benefits
Posted: 2 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 4 days ago
Guildford, Surrey
Cornucopia IT Resourcing
Salary: £35000 - £40000 per annum + bonus and benefits
Posted: 4 days ago
North West
Avecto Limited
Posted: 2 days ago
UK
Avecto Limited
Posted: 2 days ago
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £17000.00 - £20000.00 per annum + Pension & Benefits
Posted: 6 days ago
Warwickshire
Senitor Associates
Salary: £23000 - £30000 per annum + Great company
Posted: 4 days ago
Kettering, Northamptonshire
Applause IT Innovation
Salary: £35000 - £40000 per annum + Benefits
Posted: 6 days ago
Derby, Derbyshire
Smarterways Ltd.
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £16000 - £19500 per annum + Benefits
Posted: 2 days ago
Bracknell, Berkshire
Reflex Computer Recruitment
Salary: £30000 - £45000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Clearwater People Solutions Ltd
Posted: 8 days ago
Guildford, Surrey
Cornucopia IT Resourcing
Salary: £45000 - £55000 per annum + bonus and benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Amazing Prospects Ltd
Salary: £25k - 32k per year + Awesome Benefits+Prospects!
Posted: 3 days ago
Bristol
XIST4 IT LIMITED
Salary: Competitive
Posted: 18 days ago
Cheddar
Bluetown Online LTD
Posted: 8 days ago
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: 6 days ago
Cambridgeshire
People Source Consulting
Salary: £24000 - £27000 per annum + Benefits Package
Posted: 6 days ago
London
Client Server
Salary: £55000 - £70000 per annum + bonus + benefits
Posted: 7 days ago
Worthing, Sussex
HM Revenue and Customs
Salary: £49,400 - £54,600
Posted: 13 days ago