Case Management Contracts with Work from Home Options

Case Management
UK > Work from Home

The table below provides summary statistics for remote or hybrid contract work requiring Case Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Case Management over the 6 months leading up to 16 June 2024, comparing them to the same period in the previous two years.

6 months to
16 Jun 2024
Same period 2023 Same period 2022
Rank 295 373 513
Rank change year-on-year +78 +140 -78
Contract jobs citing Case Management 46 84 110
As % of all contract jobs with a WFH option 0.31% 0.35% 0.25%
As % of the Processes & Methodologies category 0.36% 0.39% 0.28%
Number of daily rates quoted 32 51 84
10th Percentile £361 £325 £263
25th Percentile £409 £400 £411
Median daily rate (50th Percentile) £550 £525 £513
Median % change year-on-year +4.76% +2.44% +3.02%
75th Percentile £660 £673 £650
90th Percentile £699 £688 £775
UK median daily rate £550 £525 £525
% change year-on-year +4.76% - +9.66%
Number of hourly rates quoted 2 2 1
10th Percentile £14.85 - -
25th Percentile £16.27 £16.25 £21.25
Median hourly rate £19.08 £17.50 £22.50
Median % change year-on-year +9.04% -22.22% -15.47%
75th Percentile £22.36 £18.75 £23.75
90th Percentile £24.05 - -
UK median hourly rate £13.17 £17.50 £23.00
% change year-on-year -24.76% -23.91% -38.67%

All Process and Methodology Skills
Work from Home

Case Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12,871 21,399 39,942
As % of all contract jobs with a WFH option 87.23% 89.63% 91.07%
Number of daily rates quoted 8,673 15,206 29,099
10th Percentile £325 £363 £363
25th Percentile £425 £450 £438
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +5.42%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 572 495 518
10th Percentile £15.02 £18.49 £14.96
25th Percentile £24.00 £25.75 £20.75
Median hourly rate £43.00 £52.13 £40.00
Median % change year-on-year -17.51% +30.33% +66.67%
75th Percentile £60.00 £67.50 £60.00
90th Percentile £74.95 £78.45 £72.50
UK median hourly rate £37.00 £35.65 £26.00
% change year-on-year +3.79% +37.12% +13.04%

Case Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Case Management as a proportion of all IT jobs advertised.

Case Management trend for jobs with a WFH option

Case Management
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Case Management.

Case Management daily rate for jobs with a WFH option

Case Management
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Case Management over the 6 months to 16 June 2024.

Case Management daily rate histogram for jobs with a WFH option

Case Management
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Case Management.

Case Management hourly rate for jobs with a WFH option

Case Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.17%) Apache
1 1 (2.17%) Confluence
1 1 (2.17%) JBoss
1 1 (2.17%) SharePoint
1 1 (2.17%) Tomcat
1 1 (2.17%) WildFly
Applications
1 2 (4.35%) Chatbot
1 2 (4.35%) Microsoft Excel
2 1 (2.17%) Microsoft Office
Business Applications
1 7 (15.22%) Dynamics CRM
2 1 (2.17%) NetSuite
Cloud Services
1 12 (26.09%) Azure
2 5 (10.87%) Dynamics 365
3 3 (6.52%) Power Automate
4 2 (4.35%) AWS
4 2 (4.35%) Azure Service Bus
4 2 (4.35%) Power Platform
4 2 (4.35%) SaaS
4 2 (4.35%) Salesforce Sales Cloud
4 2 (4.35%) Salesforce Service Cloud
5 1 (2.17%) Azure DevOps
5 1 (2.17%) Microsoft Purview
5 1 (2.17%) PowerApps
5 1 (2.17%) SuccessFactors
Database & Business Intelligence
1 1 (2.17%) Oracle Database
1 1 (2.17%) Oracle Database 11g
Development Applications
1 1 (2.17%) JIRA
1 1 (2.17%) JUnit
1 1 (2.17%) Maven
1 1 (2.17%) Subversion
General
1 13 (28.26%) Social Skills
2 6 (13.04%) Public Sector
3 3 (6.52%) Local Government
4 2 (4.35%) Back Office
4 2 (4.35%) Influencing Skills
4 2 (4.35%) Legal
5 1 (2.17%) Law
5 1 (2.17%) Marketing
5 1 (2.17%) Organisational Skills
5 1 (2.17%) Presentation Skills
Job Titles
1 11 (23.91%) Developer
2 7 (15.22%) Analyst
3 5 (10.87%) Business Analyst
3 5 (10.87%) Consultant
3 5 (10.87%) Microsoft Developer
4 4 (8.70%) Lead
4 4 (8.70%) Product Owner
4 4 (8.70%) Senior
5 3 (6.52%) Case Management Developer
5 3 (6.52%) Dynamics 365 Consultant
6 2 (4.35%) Change Manager
6 2 (4.35%) Cloud Consultant
6 2 (4.35%) Cloud Developer
6 2 (4.35%) Functional Consultant
6 2 (4.35%) Sales Consultant
6 2 (4.35%) Salesforce Consultant
6 2 (4.35%) Salesforce Developer
6 2 (4.35%) Senior Developer
6 2 (4.35%) Service Analyst
6 2 (4.35%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 5 (10.87%) Elastic Stack
2 3 (6.52%) CSS
2 3 (6.52%) HTML
2 3 (6.52%) XML
3 2 (4.35%) jQuery
3 2 (4.35%) Lightning Web Components
3 2 (4.35%) Visualforce
4 1 (2.17%) AngularJS
4 1 (2.17%) Hibernate
4 1 (2.17%) Java EE
4 1 (2.17%) JPA
4 1 (2.17%) JSP
4 1 (2.17%) JSTL
4 1 (2.17%) Servlets
4 1 (2.17%) Spring
4 1 (2.17%) STL
4 1 (2.17%) XSLT
Miscellaneous
1 9 (19.57%) Management Information System
2 8 (17.39%) Cyber Defence
2 8 (17.39%) Cyber Kill Chain
2 8 (17.39%) Cyber Threat
3 4 (8.70%) Product Ownership
4 3 (6.52%) Freedom of Information
4 3 (6.52%) Low-Code
Operating Systems
1 1 (2.17%) Unix
1 1 (2.17%) Windows
Processes & Methodologies
1 19 (41.30%) CRM
2 17 (36.96%) Agile
3 13 (28.26%) Incident Management
4 10 (21.74%) Use Case
5 9 (19.57%) Change Management
6 8 (17.39%) Cyber Threat Intelligence
6 8 (17.39%) Cybersecurity
6 8 (17.39%) Incident Response
6 8 (17.39%) Information Security
6 8 (17.39%) Mentoring
6 8 (17.39%) MITRE ATT&CK
6 8 (17.39%) Protective Monitoring
6 8 (17.39%) Roadmaps
6 8 (17.39%) Root Cause Analysis
6 8 (17.39%) SIEM
6 8 (17.39%) SOAR
6 8 (17.39%) Threat Intelligence
7 7 (15.22%) Artificial Intelligence
7 7 (15.22%) Continuous Improvement
7 7 (15.22%) Service Management
Programming Languages
1 4 (8.70%) Java
2 3 (6.52%) JavaScript
3 2 (4.35%) Apex Code
Qualifications
1 10 (21.74%) Security Cleared
2 8 (17.39%) DV Cleared
3 3 (6.52%) Degree
4 2 (4.35%) SC Cleared
5 1 (2.17%) ISEB
5 1 (2.17%) ISEB Practitioner
Quality Assurance & Compliance
1 8 (17.39%) NIST
1 8 (17.39%) NIST 800
2 2 (4.35%) Accessibility
2 2 (4.35%) PCI DSS
2 2 (4.35%) QA
2 2 (4.35%) WCAG
Systems Management
1 5 (10.87%) Kibana
1 5 (10.87%) logstash
Vendors
1 14 (30.43%) Microsoft
2 5 (10.87%) Tanium
3 4 (8.70%) Freshdesk
3 4 (8.70%) ServiceNow
4 3 (6.52%) Salesforce
5 2 (4.35%) MuleSoft
5 2 (4.35%) Verint
6 1 (2.17%) Ariba
6 1 (2.17%) iManage
6 1 (2.17%) Intapp
6 1 (2.17%) Oracle
6 1 (2.17%) SAP
6 1 (2.17%) Snow