3rd Line Support Jobs in London

Third Line Support
England > London

The median Third Line Support salary in London is £52,000 per year, according to job vacancies posted during the 6 months leading to 19 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 365 464 569
Rank change year-on-year +99 +105 +172
Permanent jobs requiring a 3rd Line Support 35 47 52
As % of all permanent jobs advertised in London 0.27% 0.20% 0.15%
As % of the Job Titles category 0.30% 0.21% 0.16%
Number of salaries quoted 34 41 50
10th Percentile £41,250 £37,000 £36,250
25th Percentile £47,188 £37,500 £40,125
Median annual salary (50th Percentile) £52,000 £54,500 £45,250
Median % change year-on-year -4.59% +20.44% -4.74%
75th Percentile £68,750 £73,250 £60,625
90th Percentile £76,250 £80,000 £76,250
England median annual salary £45,000 £40,000 £41,705
% change year-on-year +12.50% -4.09% -1.87%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,605 22,296 31,977
% of permanent jobs with a recognized job title 90.18% 94.22% 95.14%
Number of salaries quoted 7,225 16,647 23,618
10th Percentile £41,250 £37,500 £42,444
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,000 £53,000 £60,800
% change year-on-year +5.66% -12.83% +1.33%

3rd Line Support
Job Vacancy Trend in London

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 3rd Line Support in London

3rd Line Support
Salary Trend in London

3-month moving average salary quoted in jobs citing 3rd Line Support in London.

Salary trend for 3rd Line Support in London

3rd Line Support
Salary Histogram in London

Salary distribution for jobs citing 3rd Line Support in London over the 6 months to 19 May 2025.

Salary histogram for 3rd Line Support in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the London region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London - 13 £65,000 - 2
Central London +33 7 £60,000 +26.32% 4
West London +28 3 £42,500 +6.25%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 19 May 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 3rd Line Support in the job title.

1 26 (74.29%) Azure
2 21 (60.00%) Microsoft
3 19 (54.29%) SQL
3 19 (54.29%) Windows
4 18 (51.43%) Active Directory
5 15 (42.86%) ITIL
6 11 (31.43%) AWS
6 11 (31.43%) Microsoft 365
6 11 (31.43%) Proactive Monitoring
6 11 (31.43%) Windows Server
6 11 (31.43%) Social Skills
7 10 (28.57%) Google
7 10 (28.57%) DNS
7 10 (28.57%) Change Management
7 10 (28.57%) VMware
8 9 (25.71%) B2B
8 9 (25.71%) C#
8 9 (25.71%) Degree
8 9 (25.71%) Resource Management
8 9 (25.71%) DevOps
8 9 (25.71%) High Availability
8 9 (25.71%) Cost Optimisation
8 9 (25.71%) Azure Monitor
8 9 (25.71%) CI/CD
8 9 (25.71%) Terraform
8 9 (25.71%) Azure DevOps
8 9 (25.71%) Entra ID
8 9 (25.71%) GCP
8 9 (25.71%) Hybrid Cloud
9 8 (22.86%) Task Automation

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.86%) Microsoft Exchange
2 4 (11.43%) SharePoint
3 1 (2.86%) IIS
Applications
1 5 (14.29%) Microsoft Office
Business Applications
1 3 (8.57%) Elite 3E
Cloud Services
1 26 (74.29%) Azure
2 11 (31.43%) AWS
2 11 (31.43%) Microsoft 365
3 9 (25.71%) Azure DevOps
3 9 (25.71%) Azure Monitor
3 9 (25.71%) Entra ID
3 9 (25.71%) GCP
4 4 (11.43%) Azure App Service
4 4 (11.43%) Azure Storage
4 4 (11.43%) Azure Table
5 2 (5.71%) Nutanix
6 1 (2.86%) Google Workspace
6 1 (2.86%) Microsoft Copilot
6 1 (2.86%) Microsoft Purview
6 1 (2.86%) OneDrive
Communications & Networking
1 10 (28.57%) DNS
2 8 (22.86%) DHCP
2 8 (22.86%) Firewall
3 5 (14.29%) TCP/IP
4 4 (11.43%) WAN
5 3 (8.57%) LAN
5 3 (8.57%) VLAN
5 3 (8.57%) Wi-Fi
6 2 (5.71%) IP Telephony
6 2 (5.71%) Network Security
6 2 (5.71%) VoIP
7 1 (2.86%) DECT
7 1 (2.86%) NAS
7 1 (2.86%) SAN
7 1 (2.86%) SD-WAN
7 1 (2.86%) VPN
7 1 (2.86%) Wireless
Database & Business Intelligence
1 5 (14.29%) SQL Server
General
1 11 (31.43%) Social Skills
2 5 (14.29%) Finance
3 3 (8.57%) Law
3 3 (8.57%) Legal
4 2 (5.71%) Marketing
4 2 (5.71%) Police
4 2 (5.71%) Retail
5 1 (2.86%) Banking
Libraries, Frameworks & Software Standards
1 1 (2.86%) SAML
Miscellaneous
1 9 (25.71%) Hybrid Cloud
2 3 (8.57%) Management Information System
3 2 (5.71%) iPhone
4 1 (2.86%) AS400
4 1 (2.86%) Data Centre
4 1 (2.86%) Video Conferencing
Operating Systems
1 19 (54.29%) Windows
2 11 (31.43%) Windows Server
3 5 (14.29%) Linux
3 5 (14.29%) Windows 10
3 5 (14.29%) Windows Server 2019
4 4 (11.43%) Windows Server 2016
5 3 (8.57%) Windows Server 2012
6 2 (5.71%) Android
7 1 (2.86%) CentOS
7 1 (2.86%) Mac OS X
7 1 (2.86%) Windows 7
Processes & Methodologies
1 15 (42.86%) ITIL
2 11 (31.43%) Proactive Monitoring
3 10 (28.57%) Change Management
4 9 (25.71%) B2B
4 9 (25.71%) CI/CD
4 9 (25.71%) Cost Optimisation
4 9 (25.71%) DevOps
4 9 (25.71%) High Availability
4 9 (25.71%) Resource Management
5 8 (22.86%) Task Automation
6 7 (20.00%) Customer Service
7 5 (14.29%) Problem-Solving
8 4 (11.43%) Cloud Security
8 4 (11.43%) Continuous Improvement
8 4 (11.43%) Cybersecurity
8 4 (11.43%) Data Management
8 4 (11.43%) Identity Access Management
8 4 (11.43%) Load Balancing
8 4 (11.43%) Storage Management
9 3 (8.57%) Document Management
Programming Languages
1 19 (54.29%) SQL
2 9 (25.71%) C#
3 5 (14.29%) PowerShell
Qualifications
1 9 (25.71%) Degree
2 8 (22.86%) Security Cleared
3 6 (17.14%) Microsoft Certification
4 3 (8.57%) Computer Science Degree
5 2 (5.71%) CCNA
5 2 (5.71%) Cisco Certification
5 2 (5.71%) CISM
5 2 (5.71%) CISSP
5 2 (5.71%) Master's Degree
6 1 (2.86%) A+ Certification
6 1 (2.86%) MCP
6 1 (2.86%) MCTS
6 1 (2.86%) Network+ Certification
Quality Assurance & Compliance
1 1 (2.86%) ISO/IEC 27001
1 1 (2.86%) SLA
System Software
1 18 (51.43%) Active Directory
2 5 (14.29%) VMware Infrastructure
3 2 (5.71%) Hyper-V
4 1 (2.86%) Microsoft Virtual Server
4 1 (2.86%) Virtual Servers
4 1 (2.86%) VMware ESXi
Systems Management
1 9 (25.71%) Terraform
2 6 (17.14%) Microsoft Intune
3 5 (14.29%) SCCM
4 2 (5.71%) Ansible
5 1 (2.86%) Active Directory Federation Services
5 1 (2.86%) FortiGate
5 1 (2.86%) vCenter Server
Vendors
1 21 (60.00%) Microsoft
2 10 (28.57%) Google
2 10 (28.57%) VMware
3 8 (22.86%) Citrix
4 3 (8.57%) iManage
4 3 (8.57%) Intapp
4 3 (8.57%) Riverbed
5 2 (5.71%) Apple
5 2 (5.71%) Cisco
5 2 (5.71%) NetApp
5 2 (5.71%) Veeam
6 1 (2.86%) EMC
6 1 (2.86%) Fortinet
6 1 (2.86%) HP
6 1 (2.86%) Meraki
6 1 (2.86%) Mitel
6 1 (2.86%) Red Hat
6 1 (2.86%) Sage
6 1 (2.86%) Veritas
6 1 (2.86%) Zscaler