The median annual salary for a 3rd Line Support was £39,500 in advertised job vacancies in London during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England / London
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 487 435 409
Rank change year-on-year -52 -26  
Permanent jobs requiring a 3rd Line Support 126 207 280
As % of all permanent IT jobs advertised in London 0.34% 0.52% 0.62%
As % of the Job Titles category 0.36% 0.55% 0.65%
Number of salaries quoted 118 188 268
Median salary £39,500 £39,000 £40,000
Median salary % change year-on-year +1.28% -2.50%  
90% offered a salary of more than £30,000 £30,950 £32,000
10% offered a salary of more than £50,000 £52,500 £60,000
UK excluding London median salary £35,000 £34,286 £36,000
% change year-on-year +2.08% -4.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34928 37857 42985
As % of all permanent IT job vacancies advertised in London 94.82% 95.93% 95.88%
Number of salaries quoted 28337 32945 36330
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in London.

Salary trend for 3rd Line Support in London

3rd Line Support
Salary Histogram in London

The salary distribution of IT jobs citing 3rd Line Support in London over the 3 months to 26 June 2017.

Salary histogram for 3rd Line Support in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 13 £45,000 +40.62% 1
Twickenham -9 5 £28,500 -18.57%
Dagenham - 3 £45,000 -
Croydon +4 2 - -
Kingston Upon Thames - 2 £34,000 - 1
Brentford - 2 £37,500 -
Uxbridge +3 1 £42,500 +27.81%
Canary Wharf -16 1 £55,000 +2.32%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 26 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Support in the job title.

1 206 (73.84%) Windows
2 177 (63.44%) Active Directory
3 141 (50.54%) Microsoft
4 125 (44.80%) VMware
5 124 (44.44%) Windows Server
6 97 (34.77%) Windows Server 2008
7 92 (32.97%) Firewall
8 88 (31.54%) Windows Server 2012
8 88 (31.54%) Citrix
9 82 (29.39%) MS Exchange
10 75 (26.88%) ITIL
11 71 (25.45%) VMware Infrastructure
12 70 (25.09%) Office 365
13 67 (24.01%) Cisco
14 62 (22.22%) DNS
15 61 (21.86%) SQL
16 58 (20.79%) Hyper-V
17 57 (20.43%) WAN
18 53 (19.00%) LAN
19 51 (18.28%) TCP/IP
19 51 (18.28%) Linux
20 50 (17.92%) Finance
21 47 (16.85%) DHCP
21 47 (16.85%) Microsoft Certification
22 46 (16.49%) Windows 7
23 45 (16.13%) Microsoft Office
24 43 (15.41%) SAN
25 41 (14.70%) SQL Server
26 39 (13.98%) Cisco Certification
27 38 (13.62%) HP

3rd Line Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (29.39%) MS Exchange
2 33 (11.83%) Exchange Server 2010
3 29 (10.39%) SharePoint
4 24 (8.60%) Exchange Server 2013
5 23 (8.24%) Skype for Business
6 17 (6.09%) Exchange Server 2007
7 12 (4.30%) Exchange Server 2003
8 10 (3.58%) IIS
9 7 (2.51%) IBM Notes
10 6 (2.15%) SharePoint 2013
11 3 (1.08%) Site Server
12 2 (0.72%) Blackberry Enterprise Server
12 2 (0.72%) Tomcat
13 1 (0.36%) Apache
13 1 (0.36%) Confluence
13 1 (0.36%) JBoss
13 1 (0.36%) SharePoint 2010
13 1 (0.36%) WebLogic
13 1 (0.36%) WebSphere
Applications
1 45 (16.13%) Microsoft Office
2 4 (1.43%) MS Visio
3 3 (1.08%) Microsoft Excel
Business Applications
1 2 (0.72%) Dynamics CRM
1 2 (0.72%) Dynamics NAV
2 1 (0.36%) NetSuite
2 1 (0.36%) Oracle EBS
2 1 (0.36%) SAP Oil and Gas
2 1 (0.36%) Unit4 Business World
Cloud Services
1 70 (25.09%) Office 365
2 37 (13.26%) Microsoft Azure
3 11 (3.94%) Amazon AWS
4 8 (2.87%) Mimecast
4 8 (2.87%) OneDrive
5 5 (1.79%) Azure Active Directory
6 4 (1.43%) OpenDNS
7 2 (0.72%) Dropbox
7 2 (0.72%) SaaS
7 2 (0.72%) Virtual Private Cloud
8 1 (0.36%) Boomi
8 1 (0.36%) Dynamics 365
8 1 (0.36%) G Suite
8 1 (0.36%) IaaS
8 1 (0.36%) Yammer
Communications & Networking
1 92 (32.97%) Firewall
2 62 (22.22%) DNS
3 57 (20.43%) WAN
4 53 (19.00%) LAN
5 51 (18.28%) TCP/IP
6 47 (16.85%) DHCP
7 43 (15.41%) SAN
8 30 (10.75%) Internet
9 28 (10.04%) VLAN
10 27 (9.68%) VPN
11 22 (7.89%) VoIP
12 21 (7.53%) Skype
13 20 (7.17%) Wireless
14 11 (3.94%) Fibre Channel
14 11 (3.94%) MPLS
14 11 (3.94%) NAS
15 10 (3.58%) Cisco ASA
16 8 (2.87%) BGP
16 8 (2.87%) OSPF
17 7 (2.51%) iSCSI
Database & Business Intelligence
1 41 (14.70%) SQL Server
2 5 (1.79%) SQL Server 2008
3 3 (1.08%) MS Access
3 3 (1.08%) SQL Server 2012
3 3 (1.08%) SQL Server 2016
4 2 (0.72%) MySQL
4 2 (0.72%) SQL Server 2005
4 2 (0.72%) SQL Server 2014
5 1 (0.36%) Amazon RDS
5 1 (0.36%) Oracle BI EE
5 1 (0.36%) Oracle Database
5 1 (0.36%) Sybase ASE
Development Applications
1 5 (1.79%) JIRA
2 2 (0.72%) MSI
General
1 50 (17.92%) Finance
2 19 (6.81%) Banking
3 14 (5.02%) Retail
4 13 (4.66%) Law
5 11 (3.94%) Telecoms
6 10 (3.58%) Legal
7 4 (1.43%) Front Office
7 4 (1.43%) Investment Banking
8 3 (1.08%) Advertising
8 3 (1.08%) Financial Institution
9 2 (0.72%) German Language
10 1 (0.36%) Electronics
10 1 (0.36%) French Language
10 1 (0.36%) Games
10 1 (0.36%) Manufacturing
10 1 (0.36%) Marketing
10 1 (0.36%) Publishing
Libraries, Frameworks & Software Standards
1 13 (4.66%) .NET
2 8 (2.87%) LAMP
2 8 (2.87%) Middleware
3 6 (2.15%) HTML
3 6 (2.15%) XML
4 2 (0.72%) AngularJS
4 2 (0.72%) Flash
5 1 (0.36%) .NET Framework
5 1 (0.36%) ASP.NET
5 1 (0.36%) EDI
5 1 (0.36%) FreeSWITCH
5 1 (0.36%) J2EE
5 1 (0.36%) jQuery
5 1 (0.36%) Software Packaging
Miscellaneous
1 25 (8.96%) Analytical Skills
2 14 (5.02%) Management Information System
3 12 (4.30%) Computer Science
3 12 (4.30%) Fat Client
3 12 (4.30%) Thin Client
4 10 (3.58%) Data Centre
5 9 (3.23%) Clustering
6 7 (2.51%) Blackberry
7 6 (2.15%) Driving Licence
7 6 (2.15%) PDA
8 5 (1.79%) Client/Server
9 4 (1.43%) AS400
9 4 (1.43%) Fintech
9 4 (1.43%) HP Storage
9 4 (1.43%) HP StoreVirtual
9 4 (1.43%) IBM Mainframe
9 4 (1.43%) iPad
9 4 (1.43%) Mainframe
9 4 (1.43%) User Experience
10 3 (1.08%) Replication
Operating Systems
1 206 (73.84%) Windows
2 124 (44.44%) Windows Server
3 97 (34.77%) Windows Server 2008
4 88 (31.54%) Windows Server 2012
5 51 (18.28%) Linux
6 46 (16.49%) Windows 7
7 33 (11.83%) Windows Server 2003
8 25 (8.96%) Windows 10
9 16 (5.73%) Windows XP
10 12 (4.30%) Unix
11 10 (3.58%) Mac OS X
12 7 (2.51%) Windows 8
13 5 (1.79%) VMS
14 4 (1.43%) OS/390
15 3 (1.08%) Apple iOS
15 3 (1.08%) Mac OS X Server
16 2 (0.72%) Mac OS
16 2 (0.72%) Red Hat Enterprise Linux
17 1 (0.36%) Android
17 1 (0.36%) CentOS
Processes & Methodologies
1 75 (26.88%) ITIL
2 29 (10.39%) Mentoring
3 18 (6.45%) Migration
4 17 (6.09%) Service Delivery
5 15 (5.38%) Root Cause Analysis
6 13 (4.66%) Disaster Recovery
6 13 (4.66%) Project Management
7 12 (4.30%) Contingency Planning
7 12 (4.30%) Incident Management
7 12 (4.30%) Service Management
8 10 (3.58%) Configuration Management
9 9 (3.23%) High Availability
10 7 (2.51%) Coaching
11 6 (2.15%) B2C
11 6 (2.15%) Kalman Filter
11 6 (2.15%) Software Architecture
11 6 (2.15%) Vulnerability Management
11 6 (2.15%) Web Filtering
12 5 (1.79%) Asset Management
12 5 (1.79%) Change Management
Programming Languages
1 61 (21.86%) SQL
2 37 (13.26%) PowerShell
3 13 (4.66%) Shell Script
4 12 (4.30%) C#
5 10 (3.58%) VB
6 8 (2.87%) Bash Shell
6 8 (2.87%) Java
7 7 (2.51%) C
7 7 (2.51%) T-SQL
8 4 (1.43%) VBScript
9 3 (1.08%) JavaScript
9 3 (1.08%) PHP
9 3 (1.08%) VBA
10 1 (0.36%) AWK
10 1 (0.36%) Bourne shell
10 1 (0.36%) C++
10 1 (0.36%) C-shell
10 1 (0.36%) Groovy
10 1 (0.36%) Perl
10 1 (0.36%) Python
Qualifications
1 47 (16.85%) Microsoft Certification
2 39 (13.98%) Cisco Certification
3 36 (12.90%) CCNA
4 35 (12.54%) MCSE
5 18 (6.45%) CCNP
5 18 (6.45%) Degree
6 17 (6.09%) MCSA
7 14 (5.02%) MCP
8 13 (4.66%) VMware Certified Professional (VCP)
9 9 (3.23%) MCITP
10 8 (2.87%) ITIL Certification
11 5 (1.79%) CCIE
11 5 (1.79%) JNCIE
12 4 (1.43%) CCAA
12 4 (1.43%) Citrix Certification
13 2 (0.72%) CCSE
13 2 (0.72%) GIAC
13 2 (0.72%) ITIL Foundation Certificate
14 1 (0.36%) CCA
14 1 (0.36%) Computer Science Degree
Quality Assurance & Compliance
1 24 (8.60%) SLA
2 7 (2.51%) ISO/IEC 27001
3 4 (1.43%) SSAE 16
4 3 (1.08%) PCI DSS
System Software
1 177 (63.44%) Active Directory
2 71 (25.45%) VMware Infrastructure
3 58 (20.79%) Hyper-V
4 26 (9.32%) XenApp
5 14 (5.02%) VMware Workstation
5 14 (5.02%) XenDesktop
6 13 (4.66%) Terminal Services
7 12 (4.30%) Virtual Desktop
8 11 (3.94%) vSphere
9 9 (3.23%) VMware ESXi
10 5 (1.79%) XenServer
11 3 (1.08%) VMware Server
12 2 (0.72%) Microsoft App-V
12 2 (0.72%) Xen
13 1 (0.36%) KVM
13 1 (0.36%) NFS
13 1 (0.36%) OpenSIPS
13 1 (0.36%) Virtual Machines
13 1 (0.36%) Virtual Servers
Systems Management
1 29 (10.39%) SCCM
2 12 (4.30%) WSUS
3 8 (2.87%) Backup Exec
3 8 (2.87%) FortiGate
4 7 (2.51%) Microsoft Clustering
5 6 (2.15%) Opsview
5 6 (2.15%) SCOM
6 4 (1.43%) BMC PATROL
6 4 (1.43%) Jamf Pro
6 4 (1.43%) SCVMM
6 4 (1.43%) Tivoli
6 4 (1.43%) Tivoli NetView
7 2 (0.72%) Microsoft Intune
7 2 (0.72%) XenMobile
8 1 (0.36%) Symantec Enterprise Vault
8 1 (0.36%) vMotion
Vendors
1 141 (50.54%) Microsoft
2 125 (44.80%) VMware
3 88 (31.54%) Citrix
4 67 (24.01%) Cisco
5 38 (13.62%) HP
6 30 (10.75%) Dell
7 21 (7.53%) Juniper
8 17 (6.09%) SonicWALL
9 15 (5.38%) NetApp
10 14 (5.02%) Apple
10 14 (5.02%) IBM
11 13 (4.66%) Bloomberg
12 12 (4.30%) CheckPoint
13 11 (3.94%) Mitel
14 9 (3.23%) Meraki
14 9 (3.23%) Symantec
15 8 (2.87%) Reuters
16 7 (2.51%) Lotus
16 7 (2.51%) Oracle
16 7 (2.51%) Zerto
London
Talent Point Ltd
Salary: £40000.00 - £45000.00 per annum + Bonus
Posted: 2 days ago
London
Etech Partners
Salary: To £60K + Outstanding Bens
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum + Bonus + Benefits
Posted: 2 days ago
South West London
Millshill Recruitment Ltd
Salary: £35000 - £45000 per annum
Posted: 6 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £33,000 to £36,000 per annum
Posted: 6 days ago
Kingston Upon Thames, Surrey
Brand Learning
Posted: 5 days ago
London
OHO Group Ltd.
Salary: £40000 - £60000 per annum, Benefits: Shares, private medical cover, life insurance
Posted: 26 days ago