The median annual salary for a 3rd Line Support was £40,000 in advertised job vacancies in London during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Third Line Support
England / London
Rank 426 448 354
Rank change year-on-year +22 -94  
Permanent jobs requiring a 3rd Line Support 152 209 348
As % of all permanent IT jobs advertised in London 0.45% 0.50% 0.81%
As % of the Job Titles category 0.47% 0.52% 0.85%
Number of salaries quoted 143 191 306
Median salary £40,000 £38,500 £40,000
Median salary % change year-on-year +3.89% -3.75%  
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £52,500 £47,500 £51,500
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year -2.85% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32041 40328 41125
As % of all permanent IT job vacancies advertised in London 95.73% 96.11% 95.95%
Number of salaries quoted 27099 34777 34560
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in London.

Salary trend for 3rd Line Support in London

3rd Line Support
Salary Histogram in London

The salary distribution of IT jobs citing 3rd Line Support in London over the 3 months to 27 March 2017.

Salary histogram for 3rd Line Support in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 26 £35,500 -11.25% 2
Canary Wharf -13 6 £36,000 -15.29%
Dagenham - 6 £42,500 - 1
Kingston Upon Thames - 3 £34,000 - 1
Heathrow - 3 £28,500 -
Twickenham +4 2 £35,000 -
Docklands, London -6 2 - -
Brentford - 1 £44,000 -
Ilford - 1 £33,000 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Support in the job title.

1 246 (73.21%) Windows
2 216 (64.29%) Active Directory
3 176 (52.38%) VMware
4 157 (46.73%) Microsoft
5 150 (44.64%) Windows Server
6 125 (37.20%) MS Exchange
6 125 (37.20%) Windows Server 2008
7 108 (32.14%) Citrix
8 98 (29.17%) VMware Infrastructure
9 97 (28.87%) Firewall
10 95 (28.27%) Windows Server 2012
11 94 (27.98%) Cisco
12 81 (24.11%) MS Excel
13 80 (23.81%) ITIL
13 80 (23.81%) SQL
14 78 (23.21%) SQL Server
15 76 (22.62%) Finance
16 74 (22.02%) Office 365
17 70 (20.83%) PowerShell
18 69 (20.54%) Linux
19 64 (19.05%) SAN
20 60 (17.86%) Hyper-V
21 56 (16.67%) Exchange Server 2013
22 55 (16.37%) Exchange Server 2010
23 54 (16.07%) Windows 7
24 52 (15.48%) WAN
25 51 (15.18%) MS Office
26 49 (14.58%) DNS
27 48 (14.29%) TCP/IP
28 47 (13.99%) LAN

3rd Line Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 125 (37.20%) MS Exchange
2 56 (16.67%) Exchange Server 2013
3 55 (16.37%) Exchange Server 2010
4 34 (10.12%) SharePoint
5 33 (9.82%) IIS
6 28 (8.33%) Skype for Business
7 27 (8.04%) Exchange Server 2007
8 20 (5.95%) Exchange Server 2003
9 10 (2.98%) Apache
10 9 (2.68%) Tomcat
11 8 (2.38%) Blackberry Enterprise Server
12 6 (1.79%) WebSphere
13 5 (1.49%) IBM Notes
13 5 (1.49%) SharePoint 2013
14 3 (0.89%) ColdFusion
14 3 (0.89%) Confluence
14 3 (0.89%) JBoss
14 3 (0.89%) JRun
14 3 (0.89%) Site Server
15 2 (0.60%) Office Communications Server
Applications
1 81 (24.11%) MS Excel
2 51 (15.18%) MS Office
Business Applications
1 2 (0.60%) SAP Oil and Gas
2 1 (0.30%) Dynamics CRM
2 1 (0.30%) Dynamics NAV
2 1 (0.30%) EQXanite
2 1 (0.30%) Oracle Applications
Cloud Services
1 74 (22.02%) Office 365
2 36 (10.71%) Microsoft Azure
3 13 (3.87%) Amazon AWS
4 5 (1.49%) Mimecast
5 4 (1.19%) Virtual Private Cloud
6 3 (0.89%) Azure Active Directory
6 3 (0.89%) Cloud Computing
6 3 (0.89%) G Suite
6 3 (0.89%) IaaS
6 3 (0.89%) OneDrive
6 3 (0.89%) Yammer
7 2 (0.60%) Adobe Creative Cloud
8 1 (0.30%) Dropbox
8 1 (0.30%) SaaS
Communications & Networking
1 97 (28.87%) Firewall
2 64 (19.05%) SAN
3 52 (15.48%) WAN
4 49 (14.58%) DNS
5 48 (14.29%) TCP/IP
6 47 (13.99%) LAN
7 39 (11.61%) DHCP
8 34 (10.12%) Internet
9 22 (6.55%) VPN
10 21 (6.25%) VLAN
11 20 (5.95%) VoIP
12 19 (5.65%) Cisco ASA
13 18 (5.36%) Wireless
14 13 (3.87%) Ethernet
14 13 (3.87%) Skype
15 11 (3.27%) Cisco IOS
15 11 (3.27%) Fibre Channel
16 10 (2.98%) MPLS
16 10 (2.98%) NAS
16 10 (2.98%) OSPF
Database & Business Intelligence
1 78 (23.21%) SQL Server
2 7 (2.08%) SQL Server 2012
3 6 (1.79%) SQL Server 2008
4 4 (1.19%) MS Access
5 3 (0.89%) MySQL
5 3 (0.89%) Oracle Database
5 3 (0.89%) Oracle Reports
5 3 (0.89%) PostgreSQL
5 3 (0.89%) SQL Server 2014
6 2 (0.60%) Oracle BI EE
6 2 (0.60%) SQL Server 2016
7 1 (0.30%) SQL Server 2005
7 1 (0.30%) Sybase ASE
Development Applications
1 6 (1.79%) JIRA
1 6 (1.79%) MSI
2 3 (0.89%) Oracle Forms
3 2 (0.60%) Protractor
4 1 (0.30%) Git (software)
4 1 (0.30%) Subversion
General
1 76 (22.62%) Finance
2 30 (8.93%) Banking
3 22 (6.55%) Law
4 18 (5.36%) Telecoms
5 11 (3.27%) Retail
6 10 (2.98%) Financial Institution
7 7 (2.08%) Back Office
8 5 (1.49%) Legal
8 5 (1.49%) Marketing
9 4 (1.19%) Investment Banking
10 3 (0.89%) Manufacturing
11 2 (0.60%) Advertising
11 2 (0.60%) Electronics
11 2 (0.60%) German Language
11 2 (0.60%) Publishing
Libraries, Frameworks & Software Standards
1 18 (5.36%) .NET
2 13 (3.87%) Middleware
3 9 (2.68%) LAMP
4 7 (2.08%) HTML
5 6 (1.79%) Flash
5 6 (1.79%) XML
6 4 (1.19%) Web Services
7 3 (0.89%) Angular 2
7 3 (0.89%) RabbitMQ
8 2 (0.60%) AngularJS
9 1 (0.30%) 802.1X
9 1 (0.30%) FreeSWITCH
9 1 (0.30%) J2EE
Miscellaneous
1 21 (6.25%) Computer Science
2 20 (5.95%) Analytical Skills
3 16 (4.76%) Management Information System
4 11 (3.27%) Blackberry
4 11 (3.27%) Driving Licence
5 10 (2.98%) Data Centre
5 10 (2.98%) User Experience
6 9 (2.68%) Fat Client
6 9 (2.68%) Thin Client
7 5 (1.49%) iPad
7 5 (1.49%) iPhone
8 4 (1.19%) Clustering
8 4 (1.19%) Fintech
8 4 (1.19%) Hedge funds
8 4 (1.19%) HP Storage
8 4 (1.19%) HP StoreVirtual
9 3 (0.89%) Replication
10 1 (0.30%) Enterprise Software
10 1 (0.30%) PKI
10 1 (0.30%) Private Cloud
Operating Systems
1 246 (73.21%) Windows
2 150 (44.64%) Windows Server
3 125 (37.20%) Windows Server 2008
4 95 (28.27%) Windows Server 2012
5 69 (20.54%) Linux
6 54 (16.07%) Windows 7
7 43 (12.80%) Windows Server 2003
8 22 (6.55%) Windows 10
9 12 (3.57%) Windows 8
10 10 (2.98%) Unix
10 10 (2.98%) Windows XP
11 9 (2.68%) Mac OS X
12 4 (1.19%) AIX
12 4 (1.19%) Android
13 3 (0.89%) Apple iOS
14 2 (0.60%) CentOS
14 2 (0.60%) Mac OS
15 1 (0.30%) CoreOS
15 1 (0.30%) SUSE
15 1 (0.30%) Ubuntu
Processes & Methodologies
1 80 (23.81%) ITIL
2 28 (8.33%) Service Management
3 20 (5.95%) Root Cause Analysis
4 19 (5.65%) Migration
5 18 (5.36%) Change Management
6 17 (5.06%) Mentoring
6 17 (5.06%) Service Delivery
7 13 (3.87%) Contingency Planning
7 13 (3.87%) Project Management
8 12 (3.57%) Incident Management
9 9 (2.68%) Release Management
9 9 (2.68%) Server Virtualisation
10 8 (2.38%) Configuration Management
10 8 (2.38%) Disaster Recovery
10 8 (2.38%) E-Commerce
10 8 (2.38%) High Availability
10 8 (2.38%) Time Management
11 7 (2.08%) Kalman Filter
11 7 (2.08%) Patch Management
11 7 (2.08%) Web Filtering
Programming Languages
1 80 (23.81%) SQL
2 70 (20.83%) PowerShell
3 23 (6.85%) Shell Script
4 15 (4.46%) C#
5 11 (3.27%) Java
5 11 (3.27%) VB
6 8 (2.38%) C
7 6 (1.79%) Bash Shell
7 6 (1.79%) T-SQL
8 3 (0.89%) JavaScript
8 3 (0.89%) PHP
8 3 (0.89%) VBA
8 3 (0.89%) VBScript
9 2 (0.60%) Perl
9 2 (0.60%) TypeScript
Qualifications
1 38 (11.31%) Microsoft Certification
2 36 (10.71%) Cisco Certification
3 32 (9.52%) MCSE
4 27 (8.04%) CCNA
5 26 (7.74%) Degree
6 22 (6.55%) CCNP
7 14 (4.17%) MCP
8 13 (3.87%) MCSA
8 13 (3.87%) VMware Certified Professional (VCP)
9 9 (2.68%) ITIL Certification
10 7 (2.08%) MCITP
11 4 (1.19%) CCAA
11 4 (1.19%) Citrix Certification
11 4 (1.19%) ITIL Foundation Certificate
11 4 (1.19%) Security Cleared
12 3 (0.89%) CCIE
12 3 (0.89%) JNCIE
12 3 (0.89%) Oracle Certification
13 2 (0.60%) CCSE
13 2 (0.60%) GIAC
Quality Assurance & Compliance
1 23 (6.85%) SLA
2 7 (2.08%) PCI DSS
3 5 (1.49%) ISO/IEC 27001
4 4 (1.19%) SSAE 16
System Software
1 216 (64.29%) Active Directory
2 98 (29.17%) VMware Infrastructure
3 60 (17.86%) Hyper-V
4 47 (13.99%) XenApp
5 34 (10.12%) XenDesktop
6 31 (9.23%) vSphere
7 19 (5.65%) VMware Workstation
8 13 (3.87%) Terminal Services
9 9 (2.68%) VMware Server
10 8 (2.38%) VMware ESXi
10 8 (2.38%) XenServer
11 7 (2.08%) Microsoft App-V
12 4 (1.19%) Virtual Desktop
13 2 (0.60%) Shibboleth
13 2 (0.60%) Xen
14 1 (0.30%) OpenSIPS
14 1 (0.30%) Virtual Machines
14 1 (0.30%) Virtual Servers
14 1 (0.30%) VMware ESX
Systems Management
1 43 (12.80%) SCCM
2 17 (5.06%) WSUS
3 7 (2.08%) Backup Exec
4 6 (1.79%) FortiGate
4 6 (1.79%) Opsview
5 5 (1.49%) Jamf Pro
5 5 (1.49%) Microsoft Clustering
6 4 (1.19%) SCOM
6 4 (1.19%) SCVMM
7 2 (0.60%) Norton AntiVirus
7 2 (0.60%) Opscode Chef
7 2 (0.60%) Scalr
8 1 (0.30%) Cisco CUCM
8 1 (0.30%) Failover Clustering
8 1 (0.30%) Nagios
8 1 (0.30%) SCOrch
8 1 (0.30%) XenMobile
Vendors
1 176 (52.38%) VMware
2 157 (46.73%) Microsoft
3 108 (32.14%) Citrix
4 94 (27.98%) Cisco
5 41 (12.20%) HP
6 27 (8.04%) Dell
7 24 (7.14%) NetApp
8 19 (5.65%) Juniper
9 14 (4.17%) Apple
9 14 (4.17%) AppSense
9 14 (4.17%) SonicWALL
9 14 (4.17%) Symantec
10 12 (3.57%) Mitel
11 11 (3.27%) Bloomberg
11 11 (3.27%) CheckPoint
12 10 (2.98%) Avaya
12 10 (2.98%) Oracle
13 9 (2.68%) IBM
13 9 (2.68%) Red Hat
14 8 (2.38%) EMC
London
Etech Partners
Salary: Up to £42,000 per annum + Benefits
Posted: 2 days ago
City, London
SoCode Limited
Salary: £40k - 45k per year + +Benefits + Bonus
Posted: 2 days ago
City, London
ninesharp
Salary: £45000 - £50000 per annum + excellent benefits
Posted: 2 days ago
North West London
Marcus Donald People
Salary: £48000 - £53000 per annum, Benefits Company Benefits
Posted: 2 days ago
Dagenham, Essex
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £45,000 per annum basic + benefits
Posted: 3 days ago
London
Charles Taylor Plc
Salary: Market related
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 3 days ago
North London
Pro-Quest Resourcing Ltd
Salary: £50000 - £62000 Per Annum 50-62K + Excellent Benefits Package
Posted: 3 days ago
London
Nigel Frank International
Salary: £50000 per annum + 12.5%+ Pension, Health Insurance and more
Posted: 10 days ago
Kingston upon Thames
CPS Group Limited
Salary: £30000 - £38000 per annum + Excellent Benefits
Posted: 17 days ago