Service Desk Management Jobs in London

Service Desk Management
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Service Desk Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Desk Management over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 382 482 605
Rank change year-on-year +100 +123 +235
Permanent jobs citing Service Desk Management 8 19 17
As % of all permanent jobs advertised in London 0.062% 0.080% 0.050%
As % of the Processes & Methodologies category 0.064% 0.088% 0.053%
Number of salaries quoted 8 13 17
10th Percentile £38,500 £50,300 £45,000
25th Percentile £44,688 £57,500 £50,000
Median annual salary (50th Percentile) £60,000 £77,500 £70,000
Median % change year-on-year -22.58% +10.71% +86.67%
75th Percentile £63,750 £78,750 £72,500
90th Percentile £64,200 £100,250 £79,000
England median annual salary £40,000 £50,250 £45,000
% change year-on-year -20.40% +11.67% +20.00%

All Process and Methodology Skills
London

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,437 21,541 32,138
As % of all permanent jobs advertised in London 96.16% 91.06% 95.35%
Number of salaries quoted 7,272 15,921 23,160
10th Percentile £42,000 £37,500 £43,241
25th Percentile £56,000 £51,500 £55,000
Median annual salary (50th Percentile) £75,000 £70,073 £75,000
Median % change year-on-year +7.03% -6.57% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Desk Management
Job Vacancy Trend in London

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Management in London

Service Desk Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Management in London.

Salary trend for Service Desk Management in London

Service Desk Management
Salary Histogram in London

Salary distribution for jobs citing Service Desk Management in London over the 6 months to 17 May 2025.

Salary histogram for Service Desk Management in London

Service Desk Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the London region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +29 4 £55,000 -29.03%
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (25.00%) Microsoft Project
2 1 (12.50%) Microsoft Excel
2 1 (12.50%) Microsoft Office
2 1 (12.50%) Microsoft PowerPoint
Cloud Services
1 3 (37.50%) Microsoft 365
2 2 (25.00%) Azure
2 2 (25.00%) Boomi
Development Applications
1 4 (50.00%) JIRA
General
1 4 (50.00%) Social Skills
2 1 (12.50%) Analytical Skills
2 1 (12.50%) Law
Job Titles
1 4 (50.00%) Service Desk Manager
1 4 (50.00%) Service Manager
2 2 (25.00%) Delivery Manager
2 2 (25.00%) Integration Manager
3 1 (12.50%) Analyst
3 1 (12.50%) Applications Specialist
3 1 (12.50%) Applications Support
3 1 (12.50%) Applications Support Specialist
3 1 (12.50%) Development Manager
3 1 (12.50%) IT Analyst
3 1 (12.50%) IT Support
3 1 (12.50%) IT Support Analyst
3 1 (12.50%) Service Analyst
3 1 (12.50%) Service Desk Analyst
3 1 (12.50%) Service Desk Support
3 1 (12.50%) Service Desk Support Analyst
3 1 (12.50%) Software Development Manager
3 1 (12.50%) Support Analyst
3 1 (12.50%) Support Specialist
Miscellaneous
1 2 (25.00%) Legacy Systems
2 1 (12.50%) PACS
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows 10
Processes & Methodologies
1 7 (87.50%) ITIL
2 5 (62.50%) Service Delivery
3 4 (50.00%) Continuous Improvement
3 4 (50.00%) Incident Management
3 4 (50.00%) Process Improvement
4 3 (37.50%) Stakeholder Engagement
5 2 (25.00%) ITSM
5 2 (25.00%) Performance Metrics
5 2 (25.00%) Project Management
5 2 (25.00%) Requirements Gathering
5 2 (25.00%) Service Management
5 2 (25.00%) Stakeholder Management
5 2 (25.00%) Trend Analysis
6 1 (12.50%) Customer Experience
6 1 (12.50%) Document Management
6 1 (12.50%) Image Processing
6 1 (12.50%) Regulatory Compliance
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 5 (62.50%) ITIL Certification
2 2 (25.00%) Azure Certification
2 2 (25.00%) Degree
Quality Assurance & Compliance
1 2 (25.00%) QA
2 1 (12.50%) DICOM
2 1 (12.50%) HL7
Vendors
1 2 (25.00%) ServiceNow
2 1 (12.50%) iManage
2 1 (12.50%) Microsoft