Period
to

The median annual salary for an IT Support was £33,500 in advertised job vacancies in London during the 6 months to 19 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > London
6 months to
19 May 2022
Same period 2021 Same period 2020
Rank 414 374 264
Rank change year-on-year -40 -110 -20
Permanent jobs requiring an IT Support 579 251 513
As % of all permanent jobs advertised in London 0.83% 0.74% 1.30%
As % of the Job Titles category 0.91% 0.81% 1.37%
Number of salaries quoted 498 201 479
10th Percentile £25,750 £25,750 £23,450
25th Percentile £29,000 £29,750 £26,000
Median annual salary (50th Percentile) £33,500 £35,000 £32,500
Median % change year-on-year -4.29% +7.69% +8.33%
75th Percentile £47,375 £43,750 £41,500
90th Percentile £57,500 £50,000 £50,000
England median annual salary £29,000 £29,000 £28,000
% change year-on-year - +3.57% +1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 63,698 30,944 37,330
% of permanent IT jobs with a recognized job title 91.84% 91.51% 94.53%
Number of salaries quoted 33,558 24,091 30,753
10th Percentile £41,250 £41,250 £37,500
25th Percentile £52,500 £52,500 £48,750
Median annual salary (50th Percentile) £70,000 £70,000 £65,000
Median % change year-on-year - +7.69% +4.00%
75th Percentile £90,000 £86,250 £85,000
90th Percentile £110,000 £102,500 £100,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 19 May 2022.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 19 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +5 115 £33,000 -20.00% 15
West London -50 39 £32,500 - 24
South London -33 34 £32,000 -11.11% 12
East London -49 18 £29,000 -14.07% 12
North London -26 11 £32,000 +10.34% 4
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 19 May 2022, IT Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 370 (63.90%) Windows
2 350 (60.45%) Microsoft 365
3 291 (50.26%) Active Directory
4 223 (38.51%) Microsoft
5 195 (33.68%) Social Skills
6 151 (26.08%) Windows 10
7 138 (23.83%) Azure
8 124 (21.42%) ITIL
9 109 (18.83%) Finance
10 93 (16.06%) Windows Server
11 89 (15.37%) Microsoft Office
12 87 (15.03%) Mac OS
13 79 (13.64%) PowerShell
14 77 (13.30%) VMware
15 75 (12.95%) Service Delivery
16 74 (12.78%) DNS
17 69 (11.92%) Problem-Solving
18 68 (11.74%) VPN
19 65 (11.23%) Firewall
20 62 (10.71%) Apple
21 59 (10.19%) SharePoint
22 57 (9.84%) VMware Infrastructure
23 56 (9.67%) Citrix
24 50 (8.64%) Android
25 48 (8.29%) ITSM
26 47 (8.12%) Inclusion and Diversity
27 46 (7.94%) TCP/IP
27 46 (7.94%) SLA
27 46 (7.94%) Azure Active Directory
27 46 (7.94%) Google Workspace

IT Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (10.19%) SharePoint
2 36 (6.22%) MS Exchange
3 5 (0.86%) IIS
4 4 (0.69%) Confluence
4 4 (0.69%) Exchange Server 2010
5 3 (0.52%) CMS
5 3 (0.52%) WebSphere
6 2 (0.35%) Apache
7 1 (0.17%) Exchange Server 2013
Applications
1 89 (15.37%) Microsoft Office
2 14 (2.42%) Microsoft Excel
3 5 (0.86%) Microsoft PowerPoint
4 3 (0.52%) Acrobat
4 3 (0.52%) AutoCAD
4 3 (0.52%) Revit
4 3 (0.52%) SketchUp
4 3 (0.52%) Spreadsheet
5 2 (0.35%) Microsoft Project
5 2 (0.35%) MS Visio
6 1 (0.17%) Adobe Creative Suite
Business Applications
1 10 (1.73%) Remedy ITSM
2 5 (0.86%) Dynamics CRM
2 5 (0.86%) Dynamics NAV
3 4 (0.69%) Elite 3E
4 2 (0.35%) Eikon
5 1 (0.17%) Carpe Diem
5 1 (0.17%) CaseMap
5 1 (0.17%) Relativity
5 1 (0.17%) Salesforce.com CRM
Cloud Services
1 350 (60.45%) Microsoft 365
2 138 (23.83%) Azure
3 46 (7.94%) Azure Active Directory
3 46 (7.94%) Google Workspace
4 24 (4.15%) SaaS
5 18 (3.11%) OneDrive
6 15 (2.59%) AWS
7 10 (1.73%) Mimecast
8 8 (1.38%) Power Platform
8 8 (1.38%) Slack
9 6 (1.04%) IaaS
9 6 (1.04%) PowerApps
10 4 (0.69%) Azure Storage
11 2 (0.35%) GitHub
11 2 (0.35%) Nutanix
11 2 (0.35%) PaaS
11 2 (0.35%) Power Automate
12 1 (0.17%) Adobe Creative Cloud
12 1 (0.17%) Asana
12 1 (0.17%) GCP
Communications & Networking
1 74 (12.78%) DNS
2 68 (11.74%) VPN
3 65 (11.23%) Firewall
4 46 (7.94%) TCP/IP
5 44 (7.60%) DHCP
5 44 (7.60%) LAN
6 40 (6.91%) WAN
7 29 (5.01%) Wi-Fi
8 24 (4.15%) Wireless
9 22 (3.80%) VoIP
10 16 (2.76%) VLAN
11 14 (2.42%) Cisco IOS
12 12 (2.07%) Remote Desktop
13 11 (1.90%) Network Security
14 10 (1.73%) OpenVPN
15 8 (1.38%) Ethernet
15 8 (1.38%) Unified Communications
16 7 (1.21%) Broadband
16 7 (1.21%) Internet
17 6 (1.04%) HTTP
Database & Business Intelligence
1 11 (1.90%) SQL Server
2 5 (0.86%) Oracle Database
2 5 (0.86%) Power BI
3 3 (0.52%) Azure SQL Database
3 3 (0.52%) Data Warehouse
4 1 (0.17%) Amazon RDS
4 1 (0.17%) Cognos Impromptu
4 1 (0.17%) MySQL
Development Applications
1 9 (1.55%) JIRA
2 4 (0.69%) GitLab
2 4 (0.69%) MSI
3 3 (0.52%) Git (software)
4 1 (0.17%) Jenkins
General
1 195 (33.68%) Social Skills
2 109 (18.83%) Finance
3 47 (8.12%) Inclusion and Diversity
4 35 (6.04%) Law
5 30 (5.18%) Analytical Skills
6 27 (4.66%) Legal
7 20 (3.45%) Banking
8 18 (3.11%) Organisational Skills
9 17 (2.94%) Telecoms
10 12 (2.07%) Advertising
11 11 (1.90%) Back Office
12 8 (1.38%) Aviation
12 8 (1.38%) Marketing
12 8 (1.38%) Retail
13 7 (1.21%) Public Sector
14 6 (1.04%) Documentation Skills
14 6 (1.04%) Presentation Skills
15 5 (0.86%) Financial Institution
16 3 (0.52%) French Language
17 2 (0.35%) Front Office
Libraries, Frameworks & Software Standards
1 7 (1.21%) .NET
2 4 (0.69%) Software Packaging
3 3 (0.52%) COM
3 3 (0.52%) V-Ray
4 2 (0.35%) LAMP
4 2 (0.35%) Web Services
4 2 (0.35%) WebSockets
4 2 (0.35%) X-Windows
5 1 (0.17%) 802.1X
5 1 (0.17%) REST
5 1 (0.17%) ServiceStack
5 1 (0.17%) XML
Miscellaneous
1 34 (5.87%) Video Conferencing
2 32 (5.53%) Self-Motivation
3 28 (4.84%) Management Information System
4 18 (3.11%) User Experience
5 11 (1.90%) Smartphone
6 10 (1.73%) e-Learning
7 8 (1.38%) CMDB
7 8 (1.38%) Linux Command Line
8 7 (1.21%) Data Protection Act
8 7 (1.21%) iPad
8 7 (1.21%) iPhone
9 6 (1.04%) Blackberry
10 5 (0.86%) Virtual Team
11 4 (0.69%) Driving Licence
11 4 (0.69%) Social Media
12 3 (0.52%) Handset
12 3 (0.52%) Mainframe
12 3 (0.52%) Mobile App
13 2 (0.35%) Replication
13 2 (0.35%) Video\Live Streaming
Operating Systems
1 370 (63.90%) Windows
2 151 (26.08%) Windows 10
3 93 (16.06%) Windows Server
4 87 (15.03%) Mac OS
5 50 (8.64%) Android
6 45 (7.77%) Linux
7 40 (6.91%) Windows Server 2016
8 38 (6.56%) Apple iOS
9 31 (5.35%) Windows Server 2012
10 30 (5.18%) Windows Server 2019
11 26 (4.49%) Windows 7
12 20 (3.45%) Windows Server 2008
13 14 (2.42%) Mac OS X
14 9 (1.55%) Unix
15 7 (1.21%) Windows 8
16 5 (0.86%) VMS
17 4 (0.69%) Debian
18 2 (0.35%) Ubuntu
19 1 (0.17%) CentOS
19 1 (0.17%) openSUSE
Processes & Methodologies
1 124 (21.42%) ITIL
2 75 (12.95%) Service Delivery
3 69 (11.92%) Problem-Solving
4 48 (8.29%) ITSM
5 34 (5.87%) Asset Management
6 33 (5.70%) Change Management
7 31 (5.35%) Service Management
8 27 (4.66%) Mentoring
9 26 (4.49%) Project Management
10 24 (4.15%) Migration
11 21 (3.63%) Problem Management
12 20 (3.45%) Stakeholder Management
12 20 (3.45%) Time Management
13 18 (3.11%) Cybersecurity
13 18 (3.11%) Information Security
14 17 (2.94%) Agile
14 17 (2.94%) Root Cause Analysis
14 17 (2.94%) Ticket Management
15 15 (2.59%) Fintech
15 15 (2.59%) Line Management
Programming Languages
1 79 (13.64%) PowerShell
2 42 (7.25%) SQL
3 28 (4.84%) Bash
4 6 (1.04%) Python
4 6 (1.04%) Shell Script
5 3 (0.52%) C
5 3 (0.52%) C#
6 2 (0.35%) C++
6 2 (0.35%) Ruby
7 1 (0.17%) JavaScript
Qualifications
1 40 (6.91%) Degree
2 18 (3.11%) Microsoft Certification
3 13 (2.25%) SC Cleared
3 13 (2.25%) Security Cleared
4 10 (1.73%) ITIL Foundation Certificate
5 9 (1.55%) CCNA
5 9 (1.55%) Cisco Certification
6 7 (1.21%) A+ Certification
6 7 (1.21%) MCSA
7 6 (1.04%) Computer Science Degree
7 6 (1.04%) MCSE
7 6 (1.04%) Six Sigma Green Belt
8 4 (0.69%) ITIL Certification
8 4 (0.69%) MCITP
9 3 (0.52%) DBS Check
10 2 (0.35%) CCNP
10 2 (0.35%) Master's Degree
10 2 (0.35%) MCP
10 2 (0.35%) Postgraduate
11 1 (0.17%) CompTIA Security+
Quality Assurance & Compliance
1 46 (7.94%) SLA
2 11 (1.90%) ISO/IEC 27001
3 7 (1.21%) QA
4 5 (0.86%) Cyber Essentials
5 4 (0.69%) GDPR
6 3 (0.52%) Cyber Essentials PLUS
7 2 (0.35%) PCI DSS
8 1 (0.17%) ISAE 3402
8 1 (0.17%) ISO 9001
8 1 (0.17%) PMO
System Software
1 291 (50.26%) Active Directory
2 57 (9.84%) VMware Infrastructure
3 15 (2.59%) vSphere
4 14 (2.42%) Hyper-V
5 5 (0.86%) Virtual Desktop
6 2 (0.35%) BitLocker
6 2 (0.35%) VMware ESXi
6 2 (0.35%) XenApp
7 1 (0.17%) Docker
7 1 (0.17%) Terminal Services
Systems Management
1 43 (7.43%) Microsoft Intune
2 41 (7.08%) Jamf Pro
3 35 (6.04%) SCCM
4 10 (1.73%) FortiGate
5 9 (1.55%) Single Sign-On
6 5 (0.86%) NetBackup
7 4 (0.69%) Backup Exec
8 3 (0.52%) AirWatch
8 3 (0.52%) Grafana
8 3 (0.52%) Prometheus
8 3 (0.52%) WSUS
9 2 (0.35%) cPanel
10 1 (0.17%) CASB
10 1 (0.17%) Clonezilla
10 1 (0.17%) Kubernetes
10 1 (0.17%) Norton AntiVirus
Vendors
1 223 (38.51%) Microsoft
2 77 (13.30%) VMware
3 62 (10.71%) Apple
4 56 (9.67%) Citrix
5 42 (7.25%) Cisco
6 41 (7.08%) Google
7 22 (3.80%) Okta
8 14 (2.42%) Adobe
8 14 (2.42%) ServiceNow
9 13 (2.25%) HP
9 13 (2.25%) Remedy
10 11 (1.90%) LexisNexis
10 11 (1.90%) Sophos
10 11 (1.90%) Veeam
11 10 (1.73%) Altiris
11 10 (1.73%) Polycom
12 9 (1.55%) Bloomberg
13 8 (1.38%) Dell
13 8 (1.38%) Meraki
13 8 (1.38%) Red Hat