The median annual salary for a IT Support was £30,000 in advertised job vacancies in London during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Support
England / London
Rank 271 281 223
Rank change year-on-year +10 -58  
Permanent jobs requiring an IT Support 358 475 587
As % of all permanent IT jobs advertised in London 1.08% 1.14% 1.41%
As % of the Job Titles category 1.13% 1.19% 1.47%
Number of salaries quoted 328 425 534
Median salary £30,000 £31,500 £30,000
Median salary % change year-on-year -4.76% +5.00%  
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £42,500 £53,100 £47,500
UK excluding London median salary £25,000 £25,000 £25,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 31786 39894 40068
As % of all permanent IT job vacancies advertised in London 95.74% 96.09% 95.99%
Number of salaries quoted 26873 34408 33640
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured IT Support in the job title.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

The salary distribution of IT jobs citing IT Support in London over the 3 months to 23 March 2017.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +43 58 £30,000 -4.00% 13
Lewisham - 12 £18,000 -
Heathrow - 9 £27,500 -
Twickenham - 5 £42,500 -
Upminster - 5 £21,500 -
West Drayton +8 4 £35,000 +62.79%
West End of London +9 3 £40,500 +42.10% 3
Chiswick -10 3 £26,000 -56.66%
Ealing - 3 £33,523 -
Wimbledon +13 2 £26,000 -1.88%
Brentford - 2 £24,000 -
Bromley - 2 £27,500 -
Chessington - 2 £20,000 -
Westminster - 2 £37,938 - 1
Croydon +9 1 £32,000 +37.63%
Orpington +6 1 £27,000 +20.00%
Romford +5 1 £29,500 +55.26%
New Malden +4 1 £25,000 -33.33%
Wembley -3 1 £25,000 +13.63%
Docklands, London -9 1 - -
Greenwich - 1 £37,500 -
Hackney - 1 £30,000 -
Barking - 1 £23,000 - 1
Ilford - 1 £25,000 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support in the job title.

1 563 (74.27%) Windows
2 395 (52.11%) Active Directory
3 377 (49.74%) Microsoft
4 268 (35.36%) MS Office
5 252 (33.25%) Windows 7
6 208 (27.44%) Windows Server
7 199 (26.25%) MS Excel
8 192 (25.33%) MS Exchange
9 167 (22.03%) Office 365
10 162 (21.37%) ITIL
11 158 (20.84%) VMware
12 140 (18.47%) Windows 10
13 139 (18.34%) Firewall
13 139 (18.34%) Citrix
14 133 (17.55%) Finance
15 118 (15.57%) Windows Server 2008
16 117 (15.44%) Windows Server 2012
17 108 (14.25%) TCP/IP
18 98 (12.93%) DNS
19 93 (12.27%) SQL Server
20 89 (11.74%) Cisco
20 89 (11.74%) Windows 8
21 86 (11.35%) Apple
21 86 (11.35%) Degree
22 85 (11.21%) VMware Infrastructure
23 84 (11.08%) DHCP
24 78 (10.29%) VPN
25 72 (9.50%) SQL
26 70 (9.23%) SharePoint
26 70 (9.23%) SCCM

IT Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 192 (25.33%) MS Exchange
2 70 (9.23%) SharePoint
3 65 (8.58%) Exchange Server 2013
4 61 (8.05%) Skype for Business
5 58 (7.65%) Exchange Server 2010
6 56 (7.39%) IIS
7 38 (5.01%) Exchange Server 2007
8 22 (2.90%) Exchange Server 2003
9 12 (1.58%) Apache
10 9 (1.19%) Blackberry Enterprise Server
11 6 (0.79%) WebSphere
12 5 (0.66%) IBM Notes
12 5 (0.66%) SAS
13 4 (0.53%) CMS
13 4 (0.53%) Tomcat
14 3 (0.40%) JBoss
14 3 (0.40%) Office Communications Server
14 3 (0.40%) SharePoint 2013
15 2 (0.26%) SharePoint 2010
15 2 (0.26%) WordPress
Applications
1 268 (35.36%) MS Office
2 199 (26.25%) MS Excel
3 17 (2.24%) Adobe Creative Suite
4 16 (2.11%) MS PowerPoint
5 7 (0.92%) Acrobat
5 7 (0.92%) MS Visio
5 7 (0.92%) Photoshop
6 4 (0.53%) Adobe Captivate
6 4 (0.53%) MS Project
7 2 (0.26%) InfoPath
8 1 (0.13%) AutoCAD
Business Applications
1 10 (1.32%) Dynamics CRM
2 5 (0.66%) Eikon
3 4 (0.53%) JDE OneWorld
4 3 (0.40%) BusinessWorks
4 3 (0.40%) Dynamics NAV
4 3 (0.40%) TIBCO BusinessEvents
5 2 (0.26%) SAP Business One
5 2 (0.26%) Visualfiles
6 1 (0.13%) Dynamics AX
6 1 (0.13%) OpenText MBPM
6 1 (0.13%) Salesforce.com CRM
6 1 (0.13%) Summit
Cloud Services
1 167 (22.03%) Office 365
2 37 (4.88%) Microsoft Azure
3 23 (3.03%) Amazon AWS
4 18 (2.37%) G Suite
5 14 (1.85%) SaaS
6 10 (1.32%) Adobe Creative Cloud
7 4 (0.53%) Yammer
8 3 (0.40%) Mimecast
9 2 (0.26%) Azure Active Directory
9 2 (0.26%) Cloud Computing
9 2 (0.26%) Dropbox
9 2 (0.26%) IaaS
10 1 (0.13%) Force.com
10 1 (0.13%) GitHub
10 1 (0.13%) Google Analytics
10 1 (0.13%) Slack
Communications & Networking
1 139 (18.34%) Firewall
2 108 (14.25%) TCP/IP
3 98 (12.93%) DNS
4 84 (11.08%) DHCP
5 78 (10.29%) VPN
6 63 (8.31%) LAN
7 59 (7.78%) Internet
8 58 (7.65%) SAN
9 53 (6.99%) VoIP
10 52 (6.86%) WAN
11 33 (4.35%) Wireless
12 31 (4.09%) Skype
13 22 (2.90%) Remote Desktop
14 20 (2.64%) Cisco ASA
14 20 (2.64%) Wi-Fi
15 18 (2.37%) Cisco IOS
15 18 (2.37%) Ethernet
16 17 (2.24%) NAS
17 16 (2.11%) IP Telephony
18 15 (1.98%) ADSL
Database & Business Intelligence
1 93 (12.27%) SQL Server
2 25 (3.30%) SQL Server 2008
3 21 (2.77%) SQL Server 2012
4 8 (1.06%) MySQL
4 8 (1.06%) Oracle Database
5 7 (0.92%) SQL Server 2014
6 6 (0.79%) SQL Server Integration Services
7 5 (0.66%) Data Mining
7 5 (0.66%) Data Warehouse
7 5 (0.66%) GIS
7 5 (0.66%) MS Access
7 5 (0.66%) SQL Server 2005
8 4 (0.53%) Oracle Database 11g
8 4 (0.53%) SQL Server Reporting Services
9 3 (0.40%) BusinessObjects
9 3 (0.40%) Crystal Reports
9 3 (0.40%) DB2
9 3 (0.40%) Oracle Database 12c
10 2 (0.26%) Relational Database
10 2 (0.26%) SQL Server Analysis Services
Development Applications
1 12 (1.58%) JIRA
2 4 (0.53%) Visual Studio
3 2 (0.26%) Bitbucket
3 2 (0.26%) FrontPage
4 1 (0.13%) Atlassian Bamboo
4 1 (0.13%) Git (software)
4 1 (0.13%) GoCD
4 1 (0.13%) Jenkins
4 1 (0.13%) MSTest
4 1 (0.13%) Oracle APEX
4 1 (0.13%) Toad
General
1 133 (17.55%) Finance
2 56 (7.39%) Banking
2 56 (7.39%) Legal
3 51 (6.73%) Law
3 51 (6.73%) Telecoms
4 37 (4.88%) Retail
5 25 (3.30%) Marketing
6 13 (1.72%) Games
7 11 (1.45%) German Language
8 9 (1.19%) Italian Language
9 8 (1.06%) Advertising
9 8 (1.06%) Publishing
9 8 (1.06%) Spanish Language
10 7 (0.92%) Back Office
10 7 (0.92%) Financial Institution
11 5 (0.66%) Front Office
12 4 (0.53%) Investment Banking
12 4 (0.53%) Multimedia
13 3 (0.40%) French Language
13 3 (0.40%) Manufacturing
Libraries, Frameworks & Software Standards
1 18 (2.37%) HTML
2 14 (1.85%) .NET
3 12 (1.58%) XML
4 8 (1.06%) Software Packaging
5 7 (0.92%) CSS
6 6 (0.79%) LAMP
6 6 (0.79%) Web Services
7 4 (0.53%) IBM Integration Bus
7 4 (0.53%) LINQ
8 3 (0.40%) ASP.NET
8 3 (0.40%) FpML
8 3 (0.40%) JMS
8 3 (0.40%) Mason
8 3 (0.40%) WebSphere MQ
9 2 (0.26%) COM
9 2 (0.26%) XMPP
10 1 (0.13%) .NET Framework
10 1 (0.13%) jQuery
10 1 (0.13%) JSON
10 1 (0.13%) WCF
Miscellaneous
1 58 (7.65%) Blackberry
1 58 (7.65%) iPhone
2 56 (7.39%) Analytical Skills
3 54 (7.12%) Driving Licence
4 36 (4.75%) Video Conferencing
5 31 (4.09%) iPad
6 30 (3.96%) Computer Science
7 28 (3.69%) Management Information System
8 25 (3.30%) Hedge funds
9 20 (2.64%) Smartphone
10 11 (1.45%) Clustering
10 11 (1.45%) Data Centre
11 9 (1.19%) Algorithms
11 9 (1.19%) EPoS
12 8 (1.06%) Fintech
13 7 (0.92%) BYOD
13 7 (0.92%) Public Cloud
14 6 (0.79%) User Experience
15 5 (0.66%) Foreign Exchange (FX)
15 5 (0.66%) Linux Command Line
Operating Systems
1 563 (74.27%) Windows
2 252 (33.25%) Windows 7
3 208 (27.44%) Windows Server
4 140 (18.47%) Windows 10
5 118 (15.57%) Windows Server 2008
6 117 (15.44%) Windows Server 2012
7 89 (11.74%) Windows 8
8 60 (7.92%) Mac OS X
9 59 (7.78%) Android
10 58 (7.65%) Windows XP
11 53 (6.99%) Windows Server 2003
12 52 (6.86%) Linux
13 45 (5.94%) Apple iOS
14 19 (2.51%) Unix
15 18 (2.37%) Mac OS
16 7 (0.92%) Red Hat Enterprise Linux
16 7 (0.92%) Windows Vista
17 5 (0.66%) Ubuntu
18 3 (0.40%) Windows Mobile
19 2 (0.26%) Windows Phone
Processes & Methodologies
1 162 (21.37%) ITIL
2 41 (5.41%) Service Delivery
3 31 (4.09%) Time Management
4 30 (3.96%) CRM
4 30 (3.96%) Service Management
5 27 (3.56%) Incident Management
5 27 (3.56%) Project Management
6 25 (3.30%) Change Control
7 24 (3.17%) Asset Management
8 20 (2.64%) Continuous Improvement
9 18 (2.37%) Change Management
9 18 (2.37%) Patch Management
9 18 (2.37%) Workflow
10 17 (2.24%) Analytics
11 16 (2.11%) Logistics
12 15 (1.98%) Mentoring
13 13 (1.72%) Document Management
13 13 (1.72%) Investment Management
13 13 (1.72%) Statistics
13 13 (1.72%) Systems Analysis
Programming Languages
1 72 (9.50%) SQL
2 22 (2.90%) PowerShell
3 21 (2.77%) PHP
4 19 (2.51%) Perl
5 15 (1.98%) Java
6 14 (1.85%) C#
7 13 (1.72%) VBA
8 11 (1.45%) C
9 9 (1.19%) JavaScript
10 8 (1.06%) Shell Script
11 7 (0.92%) Python
11 7 (0.92%) VB
12 3 (0.40%) Bash Shell
13 1 (0.13%) C++
13 1 (0.13%) PL/SQL
13 1 (0.13%) T-SQL
Qualifications
1 86 (11.35%) Degree
2 51 (6.73%) Microsoft Certification
3 31 (4.09%) MCSE
4 25 (3.30%) ITIL Certification
5 24 (3.17%) MCP
6 18 (2.37%) Security Cleared
7 17 (2.24%) CCNA
7 17 (2.24%) Cisco Certification
8 15 (1.98%) MCSA
9 14 (1.85%) A+ Certification
10 10 (1.32%) PhD
11 9 (1.19%) MOS
11 9 (1.19%) SC Cleared
12 8 (1.06%) CTC Cleared
13 7 (0.92%) MCTS
14 6 (0.79%) MCITP
14 6 (0.79%) Network+ Certification
15 3 (0.40%) AWS Certification
15 3 (0.40%) CCNP
15 3 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 45 (5.94%) SLA
2 12 (1.58%) QA
3 8 (1.06%) ISO/IEC 27001
4 5 (0.66%) COBIT
5 4 (0.53%) PMO
6 3 (0.40%) Dodd-Frank
6 3 (0.40%) ISO 9001
7 2 (0.26%) ISO 14001
8 1 (0.13%) ISO/IEC 20000
8 1 (0.13%) PCI DSS
8 1 (0.13%) SSAE 16
System Software
1 395 (52.11%) Active Directory
2 85 (11.21%) VMware Infrastructure
3 61 (8.05%) Hyper-V
4 60 (7.92%) XenApp
5 26 (3.43%) XenDesktop
6 23 (3.03%) vSphere
7 13 (1.72%) XenServer
8 8 (1.06%) Virtual Servers
9 5 (0.66%) Citrix Presentation Server
9 5 (0.66%) VMware ESXi
10 4 (0.53%) Microsoft App-V
10 4 (0.53%) VMware ESX
11 3 (0.40%) Terminal Services
12 2 (0.26%) VMware Workstation
13 1 (0.13%) Firmware
13 1 (0.13%) Microsoft Virtual Server
13 1 (0.13%) Virtual Machines
Systems Management
1 70 (9.23%) SCCM
2 23 (3.03%) Backup Exec
3 15 (1.98%) WSUS
4 11 (1.45%) XenMobile
5 9 (1.19%) Jamf Pro
5 9 (1.19%) SCOM
6 8 (1.06%) FortiGate
7 6 (0.79%) NetBackup
8 4 (0.53%) Cisco CUCM
9 3 (0.40%) Systems Management Server (SMS)
9 3 (0.40%) ZENworks
10 2 (0.26%) AirWatch
10 2 (0.26%) McAfee ePO
11 1 (0.13%) Ansible
11 1 (0.13%) HP SIM
11 1 (0.13%) ITRS Geneos
11 1 (0.13%) Opscode Chef
11 1 (0.13%) Puppet
11 1 (0.13%) Symantec Endpoint Protection
11 1 (0.13%) Symantec Enterprise Vault
Vendors
1 377 (49.74%) Microsoft
2 158 (20.84%) VMware
3 139 (18.34%) Citrix
4 89 (11.74%) Cisco
5 86 (11.35%) Apple
6 63 (8.31%) HP
7 35 (4.62%) Adobe
8 34 (4.49%) Bloomberg
9 28 (3.69%) Google
10 26 (3.43%) Dell
11 25 (3.30%) Oracle
12 22 (2.90%) Avaya
13 18 (2.37%) IBM
13 18 (2.37%) Reuters
14 14 (1.85%) Mitel
14 14 (1.85%) Symantec
14 14 (1.85%) Veeam
15 13 (1.72%) Polycom
16 12 (1.58%) iManage
17 11 (1.45%) Palo Alto
London
Webrecruit
Salary: Up to £25,000 per annum DOE Plus Benefits
Posted: 15 hours ago
South East London
RM plc
Salary: £24000 - £28000 per annum + Bonus & Benefits
Posted: 17 hours ago
London
Charles Taylor Plc
Salary: Market related
Posted: Yesterday
City, London
Oscar
Salary: £30000 - £36000 per annum + benefits
Posted: 14 hours ago
City, London
Senitor Associates
Salary: £20000 - £25000 per annum + on call / Bonus / Training!
Posted: Yesterday
City, London
blu digital
Salary: Salary Negotiable + Benefits
Posted: 21 hours ago
South West London
Ebury
Salary: £58000.00 - £63000.00 per annum
Posted: 16 hours ago
City of Westminster
Hays Specialist Recruitment Ltd
Salary: £58000.00 - £63000.00 per annum
Posted: Yesterday
London
Artemis Recruitment Ltd
Salary: Up to £25,000 per annum + Benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £28000 - £30000 per annum + Additional benefits
Posted: Yesterday
Central London / West End
Oscar
Salary: £25000 - £27000 per annum + benefits
Posted: 2 days ago
City, London
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 3 days ago
South West London
Experis Ltd
Salary: £37794.00 - £47278.00 per annum + benefits
Posted: 3 days ago
Central London / West End
Stratospherec
Salary: From £45,000 to £55,000 per annum Excellent benefits & Bonuses
Posted: Yesterday
London
Give-A-Grad-A-Go Ltd
Salary: £22k - 26k per year
Posted: 3 days ago
London
Harrington Starr
Salary: £40000 - £50000 per annum + bonus, benefits + training
Posted: 5 days ago
North West London
Proactive Appointments
Salary: £20000 - £24000 per annum + Bonus
Posted: 8 days ago
Barking, Essex
RM plc
Salary: £20000 - £27000 per annum + bonus
Posted: 6 days ago
West London
CV Screen Ltd
Salary: to £35,000 + Benefits
Posted: 6 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 6 days ago
South West London
Eligo Recruitment Ltd
Salary: £27000 - £28000 per annum + generous package
Posted: 3 days ago
Central London / West End
Latcom Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Kingston upon Thames
Client Server
Salary: £23,000 to £28,000 + benefits
Posted: 10 days ago
South East London
EasyWebRecruitment.com
Salary: Up to £26,632 per annum
Posted: 2 days ago
City, London
Statesman Travel Limited
Salary: Up to £35,000 per annum
Posted: 15 days ago
London
XIST4 IT LIMITED
Salary: £22-30,000 + Bens
Posted: 16 days ago
City, London
Harrington Starr
Salary: £30000 - £35000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
London
Recruitment Genius Ltd
Salary: £18000 - £22000 per annum
Posted: 16 days ago
Southwark
RM Plc
Salary: £18000 - £24000 per annum + benefits
Posted: 24 days ago
South East London
RM plc
Salary: £18000 - £24000 per annum + benefits
Posted: 24 days ago