IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 166 226 409
Rank change year-on-year +60 +183 -31
Permanent jobs requiring an IT Support 454 579 589
As % of all permanent jobs advertised in London 1.93% 1.62% 0.90%
As % of the Job Titles category 2.06% 1.70% 0.94%
Number of salaries quoted 317 433 515
10th Percentile £26,250 £26,250 £25,675
25th Percentile £30,500 £30,000 £29,125
Median annual salary (50th Percentile) £35,000 £35,000 £33,500
Median % change year-on-year - +4.48% -0.37%
75th Percentile £43,750 £42,500 £45,000
90th Percentile £48,750 £52,500 £57,500
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +1.75%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,087 34,033 62,964
% of permanent jobs with a recognized job title 94.09% 95.02% 96.34%
Number of salaries quoted 16,626 24,925 34,921
10th Percentile £38,454 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,000 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 27 April 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -12 75 £38,500 +10.00% 3
South London +24 36 £35,000 +1.45% 6
West London -7 24 £33,500 +13.56% 5
North London +5 10 £27,000 -16.92% 1
East London +17 7 £33,500 -8.22% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 27 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 329 (72.47%) Windows
2 316 (69.60%) Microsoft 365
3 289 (63.66%) Microsoft
4 286 (63.00%) Active Directory
5 227 (50.00%) Social Skills
6 211 (46.48%) Windows 10
7 179 (39.43%) Microsoft Exchange
8 164 (36.12%) Degree
9 135 (29.74%) WAN
10 132 (29.07%) Cisco
10 132 (29.07%) Citrix
10 132 (29.07%) Video Conferencing
10 132 (29.07%) Android
11 131 (28.85%) SCCM
12 127 (27.97%) Wireless
13 112 (24.67%) Computer Science
13 112 (24.67%) Mobile Device Management
14 110 (24.23%) Application Virtualisation
15 109 (24.01%) AirWatch
15 109 (24.01%) XenApp
15 109 (24.01%) Cisco IOS
16 108 (23.79%) WebEx
16 108 (23.79%) Computer Science Degree
17 107 (23.57%) Business Continuity
18 106 (23.35%) Microsoft App-V
19 105 (23.13%) Wiki
19 105 (23.13%) BCP
19 105 (23.13%) Master's Degree
19 105 (23.13%) Contract Negotiation
19 105 (23.13%) SD-WAN

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 179 (39.43%) Microsoft Exchange
2 45 (9.91%) SharePoint
3 5 (1.10%) Exchange Server 2013
4 3 (0.66%) SAS
5 2 (0.44%) Exchange Server 2007
5 2 (0.44%) Exchange Server 2010
6 1 (0.22%) CMS
6 1 (0.22%) Confluence
Applications
1 80 (17.62%) Microsoft Office
2 15 (3.30%) Microsoft Excel
3 10 (2.20%) Microsoft PowerPoint
4 3 (0.66%) SPSS
5 2 (0.44%) Adobe Creative Suite
6 1 (0.22%) S-PLUS
Business Applications
1 7 (1.54%) Carpe Diem
2 1 (0.22%) Dynamics CRM
2 1 (0.22%) Elite 3E
2 1 (0.22%) Visualfiles
Cloud Services
1 316 (69.60%) Microsoft 365
2 96 (21.15%) Azure
3 39 (8.59%) Entra ID
4 14 (3.08%) AWS
5 11 (2.42%) Power Platform
6 8 (1.76%) Google Workspace
6 8 (1.76%) Mimecast
6 8 (1.76%) OneDrive
7 7 (1.54%) WhatsApp
8 4 (0.88%) Amazon EC2
8 4 (0.88%) Snowflake
9 3 (0.66%) Dropbox
9 3 (0.66%) Rubrik
10 2 (0.44%) Cloud Computing
10 2 (0.44%) SaaS
11 1 (0.22%) Azure Storage
11 1 (0.22%) GCP
11 1 (0.22%) IaaS
11 1 (0.22%) PaaS
11 1 (0.22%) PowerApps
Communications & Networking
1 135 (29.74%) WAN
2 127 (27.97%) Wireless
3 109 (24.01%) Cisco IOS
4 108 (23.79%) WebEx
5 105 (23.13%) SD-WAN
6 42 (9.25%) Wi-Fi
7 41 (9.03%) DNS
8 40 (8.81%) VPN
9 39 (8.59%) DHCP
10 33 (7.27%) TCP/IP
11 25 (5.51%) LAN
12 23 (5.07%) Firewall
13 16 (3.52%) VoIP
14 13 (2.86%) Internet
15 8 (1.76%) Remote Desktop
15 8 (1.76%) VLAN
16 6 (1.32%) Intranet
16 6 (1.32%) SAN
17 5 (1.10%) iSCSI
18 4 (0.88%) Skype
Database & Business Intelligence
1 11 (2.42%) Power BI
1 11 (2.42%) SQL Server
2 4 (0.88%) BusinessObjects
3 3 (0.66%) Big Data
3 3 (0.66%) EDRMS
3 3 (0.66%) SQL Server Reporting Services
4 2 (0.44%) SQL Server Integration Services
5 1 (0.22%) Amazon RDS
5 1 (0.22%) Electronic Patient Records
Development Applications
1 2 (0.44%) Git
1 2 (0.44%) JIRA
1 2 (0.44%) MSI
2 1 (0.22%) Atlassian Bamboo
2 1 (0.22%) Bitbucket
General
1 227 (50.00%) Social Skills
2 54 (11.89%) Analytical Skills
3 45 (9.91%) Finance
4 35 (7.71%) Law
4 35 (7.71%) Legal
5 23 (5.07%) Banking
6 19 (4.19%) Organisational Skills
7 13 (2.86%) Inclusion and Diversity
8 8 (1.76%) Retail
9 7 (1.54%) Telecoms
10 6 (1.32%) Marketing
11 5 (1.10%) Games
12 4 (0.88%) Electronics
13 3 (0.66%) Advertising
13 3 (0.66%) Aviation
14 2 (0.44%) Documentation Skills
14 2 (0.44%) Financial Institution
15 1 (0.22%) Back Office
15 1 (0.22%) French Language
15 1 (0.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (1.76%) ADSI
2 7 (1.54%) LDAP
3 4 (0.88%) X-Windows
4 2 (0.44%) EDI
5 1 (0.22%) .NET
5 1 (0.22%) OLE
5 1 (0.22%) SAML
5 1 (0.22%) Software Packaging
5 1 (0.22%) XML
Miscellaneous
1 132 (29.07%) Video Conferencing
2 105 (23.13%) Wiki
3 16 (3.52%) Driving Licence
4 15 (3.30%) EPoS
5 11 (2.42%) Replication
6 10 (2.20%) iPhone
6 10 (2.20%) Self-Motivation
7 8 (1.76%) Smartphone
8 7 (1.54%) iPad
9 6 (1.32%) Data Centre
9 6 (1.32%) Onboarding
10 5 (1.10%) Enterprise Software
11 4 (0.88%) Apple TV
11 4 (0.88%) CMDB
11 4 (0.88%) Management Information System
11 4 (0.88%) Social Media
12 3 (0.66%) Analytical Mindset
12 3 (0.66%) Cybercrime
12 3 (0.66%) Linux Command Line
13 2 (0.44%) Thin Client
Operating Systems
1 329 (72.47%) Windows
2 211 (46.48%) Windows 10
3 132 (29.07%) Android
4 56 (12.33%) Windows Server
5 36 (7.93%) Mac OS
6 29 (6.39%) Apple iOS
7 19 (4.19%) Mac OS X
8 10 (2.20%) Windows Server 2008
8 10 (2.20%) Windows Server 2012
9 8 (1.76%) Linux
10 7 (1.54%) Windows Server 2019
11 5 (1.10%) Windows 7
11 5 (1.10%) Windows Server 2016
12 3 (0.66%) Unix
13 1 (0.22%) CentOS
13 1 (0.22%) VMS
Processes & Methodologies
1 112 (24.67%) Computer Science
1 112 (24.67%) Mobile Device Management
2 110 (24.23%) Application Virtualisation
3 107 (23.57%) Business Continuity
4 105 (23.13%) BCP
4 105 (23.13%) Business Continuity Planning
4 105 (23.13%) Contract Negotiation
5 102 (22.47%) Customer Service
6 80 (17.62%) Problem-Solving
7 76 (16.74%) ITIL
8 59 (13.00%) ITSM
9 37 (8.15%) Service Management
10 27 (5.95%) Service Delivery
11 22 (4.85%) Cybersecurity
12 17 (3.74%) Collaborative Working
12 17 (3.74%) Document Management
13 16 (3.52%) Asset Management
14 15 (3.30%) Project Delivery
15 14 (3.08%) Business Intelligence
16 12 (2.64%) Change Management
Programming Languages
1 32 (7.05%) PowerShell
2 18 (3.96%) SQL
3 7 (1.54%) Bash
4 4 (0.88%) T-SQL
5 2 (0.44%) Python
6 1 (0.22%) C#
6 1 (0.22%) JavaScript
Qualifications
1 164 (36.12%) Degree
2 108 (23.79%) Computer Science Degree
3 105 (23.13%) Master's Degree
4 21 (4.63%) Microsoft Certification
5 10 (2.20%) MCSA
6 9 (1.98%) A+ Certification
6 9 (1.98%) Azure Certification
7 8 (1.76%) CREST Certified
8 6 (1.32%) Cisco Certification
8 6 (1.32%) MCSE
9 5 (1.10%) CCNA
9 5 (1.10%) DBS Check
9 5 (1.10%) ITIL Certification
10 4 (0.88%) MCP
11 3 (0.66%) Network+ Certification
12 1 (0.22%) GCIA
12 1 (0.22%) GCWN
12 1 (0.22%) MOS
12 1 (0.22%) Security Cleared
12 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (5.51%) SLA
2 6 (1.32%) ISO/IEC 27001
3 5 (1.10%) GDPR
4 4 (0.88%) Cyber Essentials
5 1 (0.22%) Cyber Essentials PLUS
System Software
1 286 (63.00%) Active Directory
2 109 (24.01%) XenApp
3 106 (23.35%) Microsoft App-V
4 105 (23.13%) VMware ESXi
4 105 (23.13%) XenDesktop
5 29 (6.39%) VMware Infrastructure
6 10 (2.20%) Hyper-V
7 6 (1.32%) Virtual Desktop
8 4 (0.88%) Terminal Services
9 3 (0.66%) vSphere
10 2 (0.44%) Virtual Machines
11 1 (0.22%) BitLocker
11 1 (0.22%) Firmware
11 1 (0.22%) Virtual Servers
11 1 (0.22%) Xen
Systems Management
1 131 (28.85%) SCCM
2 109 (24.01%) AirWatch
3 48 (10.57%) Microsoft Intune
4 21 (4.63%) Jamf Pro
5 3 (0.66%) PaperCut
6 2 (0.44%) Single Sign-On
7 1 (0.22%) Ansible
7 1 (0.22%) Backup Exec
7 1 (0.22%) MobiControl
7 1 (0.22%) Progress Chef
7 1 (0.22%) Puppet
7 1 (0.22%) WSUS
Vendors
1 289 (63.66%) Microsoft
2 132 (29.07%) Cisco
2 132 (29.07%) Citrix
3 35 (7.71%) VMware
4 21 (4.63%) Apple
5 20 (4.41%) iManage
6 19 (4.19%) Bloomberg
7 17 (3.74%) ServiceNow
8 15 (3.30%) HP
9 10 (2.20%) Meraki
10 9 (1.98%) MobileIron
11 8 (1.76%) Adobe
11 8 (1.76%) FactSet
11 8 (1.76%) Refinitiv
12 7 (1.54%) Dell
12 7 (1.54%) Salesforce
13 6 (1.32%) Alteryx
13 6 (1.32%) ConnectWise
13 6 (1.32%) Google
14 4 (0.88%) Facebook