IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 166 188 208
Rank change year-on-year +22 +20 +236
Permanent jobs requiring an IT Support 268 403 571
As % of all permanent jobs advertised in London 2.10% 1.68% 1.77%
As % of the Job Titles category 2.32% 1.78% 1.87%
Number of salaries quoted 241 300 427
10th Percentile £27,500 £26,250 £26,250
25th Percentile £31,500 £30,500 £30,000
Median annual salary (50th Percentile) £40,000 £35,000 £35,000
Median % change year-on-year +14.29% - -
75th Percentile £52,500 £43,750 £42,500
90th Percentile £67,500 £48,750 £54,250
England median annual salary £31,500 £29,000 £31,500
% change year-on-year +8.62% -7.94% +8.62%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,537 22,689 30,597
% of permanent jobs with a recognized job title 90.27% 94.43% 95.07%
Number of salaries quoted 6,970 16,827 22,863
10th Percentile £41,000 £37,500 £42,000
25th Percentile £55,000 £50,750 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,000 £52,500 £60,567
% change year-on-year +6.67% -13.32% +0.95%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 31 May 2025.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +52 104 £40,000 +1.27% 9
South London -15 14 £27,500 -20.29% 3
East London -19 4 - -
North London -19 4 £42,500 +57.41% 1
West London -6 3 £36,750 +9.70% 5
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 31 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 175 (65.30%) Microsoft
2 165 (61.57%) Windows
3 125 (46.64%) Microsoft 365
4 123 (45.90%) Social Skills
5 117 (43.66%) Active Directory
6 94 (35.07%) Azure
7 81 (30.22%) Microsoft Office
8 70 (26.12%) ITIL
8 70 (26.12%) Customer Service
9 66 (24.63%) Law
10 64 (23.88%) Problem-Solving
11 57 (21.27%) Degree
12 49 (18.28%) Windows 10
13 48 (17.91%) Legal
14 47 (17.54%) ITSM
14 47 (17.54%) Microsoft Intune
15 43 (16.04%) Service Management
15 43 (16.04%) DNS
16 40 (14.93%) SharePoint
16 40 (14.93%) Finance
16 40 (14.93%) Windows Server
17 39 (14.55%) Entra ID
18 37 (13.81%) Analytical Skills
18 37 (13.81%) Microsoft Exchange
19 35 (13.06%) Video Conferencing
19 35 (13.06%) Service Delivery
20 33 (12.31%) Telecoms
21 32 (11.94%) Incident Management
21 32 (11.94%) PowerShell
22 31 (11.57%) DHCP

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (14.93%) SharePoint
2 37 (13.81%) Microsoft Exchange
3 10 (3.73%) Confluence
4 3 (1.12%) WordPress
5 1 (0.37%) IIS
Applications
1 81 (30.22%) Microsoft Office
2 28 (10.45%) Microsoft Excel
3 25 (9.33%) Microsoft PowerPoint
4 8 (2.99%) Chatbot
Business Applications
1 3 (1.12%) Sage 200
1 3 (1.12%) Sage 50
2 2 (0.75%) Carpe Diem
3 1 (0.37%) NetSuite
3 1 (0.37%) Temenos T24
Cloud Services
1 125 (46.64%) Microsoft 365
2 94 (35.07%) Azure
3 39 (14.55%) Entra ID
4 18 (6.72%) SaaS
5 15 (5.60%) AWS
6 6 (2.24%) OneDrive
6 6 (2.24%) Slack
7 5 (1.87%) Mimecast
7 5 (1.87%) Power Platform
8 4 (1.49%) Amazon EC2
8 4 (1.49%) Amazon S3
8 4 (1.49%) Google Workspace
9 2 (0.75%) IaaS
10 1 (0.37%) Azure Sentinel
10 1 (0.37%) Microsoft Copilot
10 1 (0.37%) Microsoft Purview
10 1 (0.37%) Nutanix
10 1 (0.37%) WhatsApp
Communications & Networking
1 43 (16.04%) DNS
2 31 (11.57%) DHCP
3 26 (9.70%) Wi-Fi
4 24 (8.96%) Firewall
5 20 (7.46%) VLAN
6 18 (6.72%) VPN
7 17 (6.34%) TCP/IP
8 16 (5.97%) LAN
8 16 (5.97%) WAN
9 13 (4.85%) Internet
10 9 (3.36%) PBX
10 9 (3.36%) Structured Cabling
11 8 (2.99%) Cisco IOS
12 7 (2.61%) VoIP
13 5 (1.87%) IP Telephony
13 5 (1.87%) NAS
13 5 (1.87%) SAN
14 4 (1.49%) FTP
14 4 (1.49%) IPv4
14 4 (1.49%) SMTP
Database & Business Intelligence
1 3 (1.12%) SQL Server
2 2 (0.75%) Power BI
3 1 (0.37%) MySQL
3 1 (0.37%) Tableau
Development Applications
1 7 (2.61%) JIRA
General
1 123 (45.90%) Social Skills
2 66 (24.63%) Law
3 48 (17.91%) Legal
4 40 (14.93%) Finance
5 37 (13.81%) Analytical Skills
6 33 (12.31%) Telecoms
7 18 (6.72%) Marketing
7 18 (6.72%) Public Sector
8 15 (5.60%) Electronics
8 15 (5.60%) Manufacturing
9 9 (3.36%) Inclusion and Diversity
10 6 (2.24%) Advertising
11 4 (1.49%) Retail
12 3 (1.12%) Banking
12 3 (1.12%) Organisational Skills
13 1 (0.37%) Financial Institution
13 1 (0.37%) Games
13 1 (0.37%) International Banking
13 1 (0.37%) Investment Banking
13 1 (0.37%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (5.22%) 802.1X
2 3 (1.12%) LDAP
3 2 (0.75%) FIX Protocol
4 1 (0.37%) X-Windows
Miscellaneous
1 35 (13.06%) Video Conferencing
2 12 (4.48%) iPhone
3 10 (3.73%) Onboarding
4 6 (2.24%) Driving Licence
5 5 (1.87%) FMCG
5 5 (1.87%) NHS
6 4 (1.49%) iPad
6 4 (1.49%) Podcast
6 4 (1.49%) Self-Motivation
7 3 (1.12%) CCTV
7 3 (1.12%) Data Centre
7 3 (1.12%) EPoS
8 2 (0.75%) Handset
8 2 (0.75%) Smartphone
9 1 (0.37%) AS400
9 1 (0.37%) CMDB
9 1 (0.37%) Device Driver
9 1 (0.37%) Fixed Income
9 1 (0.37%) Hedge funds
9 1 (0.37%) Replication
Operating Systems
1 165 (61.57%) Windows
2 49 (18.28%) Windows 10
3 40 (14.93%) Windows Server
4 19 (7.09%) Android
5 10 (3.73%) Mac OS X
6 9 (3.36%) Mac OS
6 9 (3.36%) Windows Server 2016
6 9 (3.36%) Windows Server 2019
7 8 (2.99%) Apple iOS
7 8 (2.99%) Linux
8 4 (1.49%) Windows Server 2012
9 1 (0.37%) Unix
Processes & Methodologies
1 70 (26.12%) Customer Service
1 70 (26.12%) ITIL
2 64 (23.88%) Problem-Solving
3 47 (17.54%) ITSM
4 43 (16.04%) Service Management
5 35 (13.06%) Service Delivery
6 32 (11.94%) Incident Management
7 30 (11.19%) Cybersecurity
8 28 (10.45%) Mentoring
9 26 (9.70%) Document Management
10 21 (7.84%) Migration
11 20 (7.46%) Collaborative Working
12 19 (7.09%) Change Management
13 18 (6.72%) Continuous Improvement
13 18 (6.72%) Project Management
14 17 (6.34%) Business Intelligence
14 17 (6.34%) Data Management
15 16 (5.97%) High Availability
15 16 (5.97%) Problem Management
16 15 (5.60%) Root Cause Analysis
Programming Languages
1 32 (11.94%) PowerShell
2 7 (2.61%) Python
3 5 (1.87%) SQL
4 1 (0.37%) Java
4 1 (0.37%) VBA
Qualifications
1 57 (21.27%) Degree
2 21 (7.84%) A+ Certification
3 15 (5.60%) CISSP
3 15 (5.60%) PMI Certification
3 15 (5.60%) PMP
4 6 (2.24%) Microsoft Certification
5 5 (1.87%) Network+ Certification
6 4 (1.49%) CCNA
6 4 (1.49%) Cisco Certification
6 4 (1.49%) ITIL Foundation Certificate
7 3 (1.12%) AWS Certification
7 3 (1.12%) Azure Certification
7 3 (1.12%) Computer Science Degree
8 2 (0.75%) DBS Check
9 1 (0.37%) HNC
9 1 (0.37%) HND
9 1 (0.37%) ITIL Certification
Quality Assurance & Compliance
1 17 (6.34%) Cyber Essentials
1 17 (6.34%) Cyber Essentials PLUS
2 15 (5.60%) GDPR
2 15 (5.60%) QA
2 15 (5.60%) SLA
3 3 (1.12%) ISO/IEC 27001
4 2 (0.75%) ISO 9001
System Software
1 117 (43.66%) Active Directory
2 16 (5.97%) VMware Infrastructure
3 15 (5.60%) Hyper-V
4 8 (2.99%) Virtual Desktop
5 7 (2.61%) Virtual Servers
6 5 (1.87%) VMware ESXi
7 4 (1.49%) Firmware
7 4 (1.49%) Microsoft Virtual Server
8 1 (0.37%) Virtual Machines
8 1 (0.37%) Xen
Systems Management
1 47 (17.54%) Microsoft Intune
2 20 (7.46%) SCCM
3 9 (3.36%) WSUS
4 7 (2.61%) Jamf Pro
5 4 (1.49%) Terraform
6 3 (1.12%) Single Sign-On
7 1 (0.37%) Ansible
7 1 (0.37%) FortiGate
7 1 (0.37%) Plesk
7 1 (0.37%) vCenter Server
Vendors
1 175 (65.30%) Microsoft
2 28 (10.45%) Citrix
3 24 (8.96%) Cisco
4 23 (8.58%) VMware
5 21 (7.84%) SAP
6 16 (5.97%) Meraki
7 14 (5.22%) Apple
7 14 (5.22%) ServiceNow
8 10 (3.73%) iManage
8 10 (3.73%) Sophos
8 10 (3.73%) Veeam
9 8 (2.99%) HP
10 6 (2.24%) Zscaler
11 4 (1.49%) N-able
12 3 (1.12%) Aderant
12 3 (1.12%) CheckPoint
12 3 (1.12%) Concur
12 3 (1.12%) Dell
12 3 (1.12%) HubSpot
12 3 (1.12%) MobileIron