Period
to 18 November 2017

The median annual salary for a Support Specialist was £50,000 in advertised job vacancies in London during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > London
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 665 685 723
Rank change year-on-year +20 +38 -61
Permanent jobs requiring a Support Specialist 179 160 194
As % of all permanent IT jobs advertised in London 0.24% 0.21% 0.22%
As % of the Job Titles category 0.25% 0.22% 0.23%
Number of salaries quoted 123 136 161
London median annual salary £50,000 £50,500 £45,000
Median salary % change year-on-year -0.99% +12.22% +17.08%
10th Percentile £31,500 £30,500 £21,673
90th Percentile £75,000 £70,000 £70,000
England median annual salary £40,081 £40,000 £38,500
% change year-on-year +0.20% +3.90% +5.48%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70770 72897 85692
% of permanent IT jobs with a recognized job title 94.34% 95.96% 96.00%
Number of salaries quoted 55623 62964 72725
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,000 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Specialist
Job Vacancy Trend in London

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Support Specialist in London

Support Specialist
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in London.

Salary trend for Support Specialist in London

Support Specialist
Salary Histogram in London

The salary distribution of IT jobs citing Support Specialist in London over the 6 months to 18 November 2017.

Salary histogram for Support Specialist in London

Support Specialist
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the London region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +37 61 £52,500 -3.67% 3
West London 0 4 £36,240 -14.73%
East London 0 2 £36,750 -8.13%
South London +6 1 £36,000 -25.77%
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 18 November 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Specialist in the job title.

1 92 (51.40%) Finance
2 84 (46.93%) Windows
3 77 (43.02%) SQL
4 62 (34.64%) Microsoft
5 54 (30.17%) ITIL
6 45 (25.14%) SQL Server
7 39 (21.79%) Linux
8 38 (21.23%) Unix
9 35 (19.55%) Windows 7
10 31 (17.32%) Banking
11 30 (16.76%) VMware
12 26 (14.53%) Investment Banking
12 26 (14.53%) Problem Management
13 25 (13.97%) Mac OS X
14 24 (13.41%) Service Management
14 24 (13.41%) Active Directory
15 23 (12.85%) Microsoft Office
15 23 (12.85%) Citrix
15 23 (12.85%) FIX Protocol
15 23 (12.85%) Analytical Skills
16 22 (12.29%) User Experience
16 22 (12.29%) Microsoft Certification
17 21 (11.73%) Apple
17 21 (11.73%) MCSE
17 21 (11.73%) SCCM
17 21 (11.73%) Asset Management
17 21 (11.73%) Skype
17 21 (11.73%) Apple iOS
17 21 (11.73%) Skype for Business
18 20 (11.17%) Wealth Management

Support Specialist Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (11.73%) Skype for Business
2 19 (10.61%) Exchange Server 2010
2 19 (10.61%) MS Exchange
3 11 (6.15%) SharePoint
4 9 (5.03%) Documentum
5 4 (2.23%) Tomcat
6 2 (1.12%) Apache
6 2 (1.12%) IBM Notes
6 2 (1.12%) IIS
6 2 (1.12%) JBoss
Applications
1 23 (12.85%) Microsoft Office
2 13 (7.26%) Microsoft Excel
Business Applications
1 6 (3.35%) ION MarketView
2 2 (1.12%) Bloomberg TOMS
2 2 (1.12%) SAP Business One
3 1 (0.56%) Dynamics CRM
3 1 (0.56%) Dynamics NAV
3 1 (0.56%) Unit4 Business World
Cloud Services
1 19 (10.61%) IaaS
2 7 (3.91%) SaaS
3 5 (2.79%) Office 365
4 2 (1.12%) Cloud Computing
4 2 (1.12%) G Suite
4 2 (1.12%) OneDrive
4 2 (1.12%) Slack
5 1 (0.56%) Amazon AWS
5 1 (0.56%) Microsoft Azure
5 1 (0.56%) Sumo Logic
5 1 (0.56%) Trello
Communications & Networking
1 21 (11.73%) Skype
2 8 (4.47%) Firewall
3 5 (2.79%) DNS
3 5 (2.79%) TCP/IP
4 4 (2.23%) Wireless
5 3 (1.68%) FIX Connectivity
5 3 (1.68%) HTTP
5 3 (1.68%) VoIP
6 2 (1.12%) FTP
6 2 (1.12%) Internet
6 2 (1.12%) LAN
6 2 (1.12%) SAN
6 2 (1.12%) SMTP
6 2 (1.12%) SSH
7 1 (0.56%) DHCP
7 1 (0.56%) NAS
7 1 (0.56%) NGN
7 1 (0.56%) SMS
Database & Business Intelligence
1 45 (25.14%) SQL Server
2 15 (8.38%) Oracle BI EE
2 15 (8.38%) Relational Database
3 9 (5.03%) SQL Server Reporting Services
4 6 (3.35%) Oracle Database
5 5 (2.79%) Hadoop
6 4 (2.23%) SQL Server Integration Services
7 3 (1.68%) JasperReports
7 3 (1.68%) RDBMS
8 2 (1.12%) Crystal Reports
8 2 (1.12%) Hazelcast
9 1 (0.56%) Blockchain
9 1 (0.56%) Oracle Database 10g
9 1 (0.56%) Oracle ODI
9 1 (0.56%) SQL Server 2008
9 1 (0.56%) SQL Server 2012
Development Applications
1 2 (1.12%) Jenkins
1 2 (1.12%) Maven
1 2 (1.12%) Subversion
2 1 (0.56%) Git (software)
General
1 92 (51.40%) Finance
2 31 (17.32%) Banking
3 26 (14.53%) Investment Banking
4 19 (10.61%) Front Office
4 19 (10.61%) Retail Banking
5 6 (3.35%) Games
5 6 (3.35%) Legal
6 4 (2.23%) Back Office
6 4 (2.23%) Financial Institution
6 4 (2.23%) Retail
6 4 (2.23%) Telecoms
7 3 (1.68%) Advertising
7 3 (1.68%) French Language
7 3 (1.68%) German Language
7 3 (1.68%) Spanish Language
8 1 (0.56%) Billing
8 1 (0.56%) Law
8 1 (0.56%) Publishing
Libraries, Frameworks & Software Standards
1 23 (12.85%) FIX Protocol
2 6 (3.35%) .NET
2 6 (3.35%) Middleware
3 4 (2.23%) HTML
3 4 (2.23%) Web Services
4 3 (1.68%) CSS
4 3 (1.68%) REST
5 2 (1.12%) AngularJS
5 2 (1.12%) HTML5
5 2 (1.12%) J2EE
5 2 (1.12%) Java EE
5 2 (1.12%) JPA
5 2 (1.12%) SOAP
5 2 (1.12%) Spring
5 2 (1.12%) Spring Boot
5 2 (1.12%) XML
5 2 (1.12%) XSLT
6 1 (0.56%) Oracle GoldenGate
6 1 (0.56%) Rendezvous
Miscellaneous
1 23 (12.85%) Analytical Skills
2 22 (12.29%) User Experience
3 20 (11.17%) Blackberry
4 15 (8.38%) Clustering
4 15 (8.38%) Equities
5 11 (6.15%) Fixed Income
6 10 (5.59%) Foreign Exchange (FX)
7 8 (4.47%) Video Conferencing
8 7 (3.91%) Data Centre
9 6 (3.35%) Derivative
9 6 (3.35%) SWIFT
10 5 (2.79%) Hedge funds
11 4 (2.23%) Algorithms
11 4 (2.23%) Enterprise Software
11 4 (2.23%) Fintech
11 4 (2.23%) Linux Command Line
11 4 (2.23%) Smartphone
12 3 (1.68%) Management Information System
13 2 (1.12%) Computer Science
13 2 (1.12%) NHS
Operating Systems
1 84 (46.93%) Windows
2 39 (21.79%) Linux
3 38 (21.23%) Unix
4 35 (19.55%) Windows 7
5 25 (13.97%) Mac OS X
6 21 (11.73%) Apple iOS
7 20 (11.17%) Android
8 15 (8.38%) Windows Server
9 14 (7.82%) Windows 10
10 12 (6.70%) Windows Server 2008
11 11 (6.15%) Windows 8
12 10 (5.59%) Windows Server 2012
13 8 (4.47%) Solaris
14 5 (2.79%) Red Hat Enterprise Linux
15 3 (1.68%) Mac OS
15 3 (1.68%) Windows Server 2003
16 1 (0.56%) CentOS
Processes & Methodologies
1 54 (30.17%) ITIL
2 26 (14.53%) Problem Management
3 24 (13.41%) Service Management
4 21 (11.73%) Asset Management
5 20 (11.17%) Wealth Management
6 19 (10.61%) Knowledge Management
7 14 (7.82%) Performance Monitoring
7 14 (7.82%) Service Delivery
8 12 (6.70%) Agile Software Development
9 11 (6.15%) Task Automation
10 8 (4.47%) Incident Management
11 7 (3.91%) Change Management
11 7 (3.91%) Release Management
11 7 (3.91%) SDLC
12 6 (3.35%) Cybersecurity
12 6 (3.35%) Data Analysis
12 6 (3.35%) Data Transformation
12 6 (3.35%) Electronic Trading
12 6 (3.35%) Project Management
12 6 (3.35%) Workflow
Programming Languages
1 77 (43.02%) SQL
2 20 (11.17%) JavaScript
3 17 (9.50%) VBScript
4 13 (7.26%) Java
4 13 (7.26%) Python
5 12 (6.70%) Perl
6 11 (6.15%) VB
7 10 (5.59%) Shell Script
8 7 (3.91%) Bash Shell
8 7 (3.91%) T-SQL
9 6 (3.35%) C++
9 6 (3.35%) PL/SQL
10 5 (2.79%) C#
10 5 (2.79%) PowerShell
11 4 (2.23%) Ruby
12 3 (1.68%) PHP
13 1 (0.56%) C
13 1 (0.56%) MATLAB
13 1 (0.56%) VB.NET
13 1 (0.56%) VBA
Qualifications
1 22 (12.29%) Microsoft Certification
2 21 (11.73%) MCSE
3 19 (10.61%) CCA
3 19 (10.61%) Citrix Certification
4 11 (6.15%) Degree
5 5 (2.79%) GCIA
5 5 (2.79%) GCIH
5 5 (2.79%) GIAC
6 3 (1.68%) ITIL Certification
7 2 (1.12%) MCSA
8 1 (0.56%) A+ Certification
8 1 (0.56%) CISA
8 1 (0.56%) CISM
8 1 (0.56%) CISSP
8 1 (0.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (3.35%) SLA
2 5 (2.79%) QA
3 2 (1.12%) GDPR
4 1 (0.56%) Data Quality
System Software
1 24 (13.41%) Active Directory
2 19 (10.61%) XenApp
2 19 (10.61%) XenDesktop
3 7 (3.91%) VMware Infrastructure
4 5 (2.79%) Virtual Machines
5 2 (1.12%) XenServer
6 1 (0.56%) Hyper-V
6 1 (0.56%) VMware Workstation
6 1 (0.56%) vSphere
Systems Management
1 21 (11.73%) SCCM
2 19 (10.61%) AirWatch
3 5 (2.79%) QRadar
4 4 (2.23%) Graphite
4 4 (2.23%) Nagios
4 4 (2.23%) Opsview
5 3 (1.68%) Ansible
5 3 (1.68%) Backup Exec
5 3 (1.68%) Opscode Chef
5 3 (1.68%) Puppet
6 2 (1.12%) FortiGate
6 2 (1.12%) Systems Management Server (SMS)
7 1 (0.56%) Norton AntiVirus
7 1 (0.56%) Tivoli
7 1 (0.56%) WSUS
Vendors
1 62 (34.64%) Microsoft
2 30 (16.76%) VMware
3 23 (12.85%) Citrix
4 21 (11.73%) Apple
5 20 (11.17%) Oracle
6 19 (10.61%) AppSense
6 19 (10.61%) McAfee
6 19 (10.61%) ServiceNow
7 15 (8.38%) Siebel
8 13 (7.26%) Bloomberg
9 9 (5.03%) CODA
9 9 (5.03%) Cognos
9 9 (5.03%) Red Hat
9 9 (5.03%) SunGard
10 8 (4.47%) Sophos
11 7 (3.91%) SAP
12 6 (3.35%) ION Trading
13 5 (2.79%) CheckPoint
13 5 (2.79%) Murex
14 4 (2.23%) Fidessa