The median annual salary for a Support Specialist was £44,000 in advertised job vacancies in London during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England / London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 526 544 550
Rank change year-on-year +18 +6  
Permanent jobs requiring a Support Specialist 76 94 119
As % of all permanent IT jobs advertised in London 0.21% 0.23% 0.27%
As % of the Job Titles category 0.22% 0.24% 0.28%
Number of salaries quoted 61 81 104
Median salary £44,000 £55,000 £37,250
Median salary % change year-on-year -20.00% +47.65%  
90% offered a salary of more than £27,500 £30,000 £20,475
10% offered a salary of more than £60,000 £74,000 £60,000
UK excluding London median salary £37,500 £36,000 £35,000
% change year-on-year +4.16% +2.85%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34788 38440 42425
As % of all permanent IT job vacancies advertised in London 94.80% 95.91% 95.86%
Number of salaries quoted 28171 33459 35846
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Specialist
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Support Specialist in the job title.

Job vacancy trend for Support Specialist in London

Support Specialist
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in London.

Salary trend for Support Specialist in London

Support Specialist
Salary Histogram in London

The salary distribution of IT jobs citing Support Specialist in London over the 3 months to 27 June 2017.

Salary histogram for Support Specialist in London

Support Specialist
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the London region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 17 £56,250 +2.27% 3
Romford - 2 £32,500 -
Paddington - 1 £21,500 -
Hammersmith - 1 £33,500 -
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 27 June 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Specialist in the job title.

1 72 (42.35%) Windows
2 54 (31.76%) SQL
3 52 (30.59%) Finance
4 43 (25.29%) Microsoft
5 39 (22.94%) Linux
6 32 (18.82%) ITIL
7 29 (17.06%) Degree
8 25 (14.71%) Java
8 25 (14.71%) SQL Server
9 23 (13.53%) Python
10 20 (11.76%) Windows Server
11 19 (11.18%) Agile Software Development
11 19 (11.18%) Unix
11 19 (11.18%) .NET
11 19 (11.18%) Active Directory
12 18 (10.59%) JavaScript
13 17 (10.00%) VMware
13 17 (10.00%) Problem Management
14 16 (9.41%) Banking
14 16 (9.41%) Perl
14 16 (9.41%) SaaS
14 16 (9.41%) Android
14 16 (9.41%) Analytical Skills
15 15 (8.82%) C#
16 14 (8.24%) C++
16 14 (8.24%) T-SQL
16 14 (8.24%) VoIP
16 14 (8.24%) Change Management
17 13 (7.65%) IIS
17 13 (7.65%) Ruby

Support Specialist Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.65%) IIS
2 10 (5.88%) SharePoint
3 8 (4.71%) BizTalk Server
3 8 (4.71%) Blackberry Enterprise Server
4 4 (2.35%) CMS
4 4 (2.35%) IBM HTTP Server
4 4 (2.35%) Oracle HTTP Server
5 3 (1.76%) Documentum
6 2 (1.18%) MS Exchange
7 1 (0.59%) Adobe Experience Manager
7 1 (0.59%) Exchange Server 2007
7 1 (0.59%) Exchange Server 2010
7 1 (0.59%) Exchange Server 2013
7 1 (0.59%) Site Server
7 1 (0.59%) Skype for Business
Applications
1 11 (6.47%) Microsoft Office
2 9 (5.29%) Microsoft Excel
Business Applications
1 3 (1.76%) Dynamics NAV
2 2 (1.18%) Bloomberg TOMS
2 2 (1.18%) Dynamics CRM
2 2 (1.18%) Temenos T24
3 1 (0.59%) Dynamics AX
3 1 (0.59%) ION MarketView
3 1 (0.59%) Northgate Housing
3 1 (0.59%) Unit4 Business World
Cloud Services
1 16 (9.41%) SaaS
2 9 (5.29%) Office 365
3 4 (2.35%) Amazon AWS
3 4 (2.35%) Microsoft Azure
4 2 (1.18%) Cloud Computing
4 2 (1.18%) Slack
5 1 (0.59%) Dropbox
5 1 (0.59%) G Suite
5 1 (0.59%) IaaS
5 1 (0.59%) Sumo Logic
5 1 (0.59%) Trello
5 1 (0.59%) Veeva
5 1 (0.59%) Virtual Private Cloud
Communications & Networking
1 14 (8.24%) VoIP
2 12 (7.06%) DNS
3 11 (6.47%) Firewall
3 11 (6.47%) LAN
4 9 (5.29%) DHCP
5 8 (4.71%) Multicast
6 7 (4.12%) Asterisk PBX
6 7 (4.12%) Broadband
6 7 (4.12%) WebEx
7 5 (2.94%) HTTP
7 5 (2.94%) Wi-Fi
7 5 (2.94%) Wireless
8 4 (2.35%) FTP
9 3 (1.76%) Internet
9 3 (1.76%) Remote Desktop
9 3 (1.76%) TCP/IP
9 3 (1.76%) WAN
10 2 (1.18%) LDAP
10 2 (1.18%) VPN
11 1 (0.59%) WLAN
Database & Business Intelligence
1 25 (14.71%) SQL Server
2 12 (7.06%) Relational Database
3 11 (6.47%) SQL Server Integration Services
4 10 (5.88%) SQL Server Reporting Services
5 7 (4.12%) Hadoop
6 6 (3.53%) Crystal Reports
7 5 (2.94%) Oracle BI EE
8 3 (1.76%) SQL Server 2008
9 1 (0.59%) Data Mart
9 1 (0.59%) Data Warehouse
9 1 (0.59%) Electronic Patient Records
9 1 (0.59%) MySQL
9 1 (0.59%) Oracle ODI
9 1 (0.59%) RDBMS
9 1 (0.59%) SQL Server 2005
9 1 (0.59%) SQL Server 2012
Development Applications
1 8 (4.71%) JIRA
2 4 (2.35%) Ant
2 4 (2.35%) Jenkins
2 4 (2.35%) Maven
2 4 (2.35%) Subversion
General
1 52 (30.59%) Finance
2 16 (9.41%) Banking
3 9 (5.29%) Games
4 8 (4.71%) Telecoms
5 6 (3.53%) Financial Institution
5 6 (3.53%) Investment Banking
6 5 (2.94%) Marketing
7 4 (2.35%) Back Office
8 3 (1.76%) Advertising
8 3 (1.76%) French Language
8 3 (1.76%) German Language
8 3 (1.76%) Law
8 3 (1.76%) Legal
9 2 (1.18%) Front Office
9 2 (1.18%) Retail
10 1 (0.59%) Billing
10 1 (0.59%) Electronics
10 1 (0.59%) Pharmaceutical
10 1 (0.59%) Publishing
Libraries, Frameworks & Software Standards
1 19 (11.18%) .NET
2 10 (5.88%) Middleware
3 8 (4.71%) FIX Protocol
4 7 (4.12%) JSON
4 7 (4.12%) RESTful
4 7 (4.12%) SOAP
4 7 (4.12%) Web Services
5 6 (3.53%) J2EE
6 5 (2.94%) HTML
7 4 (2.35%) MSMQ
7 4 (2.35%) XML
8 2 (1.18%) CSS
8 2 (1.18%) JMS
8 2 (1.18%) REST
9 1 (0.59%) J2SE
9 1 (0.59%) Oracle GoldenGate
9 1 (0.59%) XML Messaging
Miscellaneous
1 16 (9.41%) Analytical Skills
2 10 (5.88%) SWIFT
3 9 (5.29%) Blackberry
3 9 (5.29%) Computer Science
4 7 (4.12%) Handset
5 6 (3.53%) Fintech
5 6 (3.53%) Hedge funds
6 5 (2.94%) EPoS
6 5 (2.94%) Foreign Exchange (FX)
6 5 (2.94%) User Experience
7 4 (2.35%) Management Information System
8 3 (1.76%) Equities
8 3 (1.76%) NHS
8 3 (1.76%) PlayStation
8 3 (1.76%) Video Conferencing
9 2 (1.18%) Clustering
9 2 (1.18%) Fat Client
9 2 (1.18%) Fixed Income
9 2 (1.18%) iPhone
9 2 (1.18%) Thin Client
Operating Systems
1 72 (42.35%) Windows
2 39 (22.94%) Linux
3 20 (11.76%) Windows Server
4 19 (11.18%) Unix
5 16 (9.41%) Android
6 13 (7.65%) Windows 7
7 11 (6.47%) Apple iOS
8 10 (5.88%) Mac OS X
9 8 (4.71%) Mac OS
9 8 (4.71%) Windows 8
10 7 (4.12%) Windows Mobile
11 6 (3.53%) Windows 10
12 5 (2.94%) Windows Server 2008
12 5 (2.94%) Windows Server 2012
13 4 (2.35%) Red Hat Enterprise Linux
13 4 (2.35%) Solaris
14 3 (1.76%) Windows Server 2003
15 2 (1.18%) AIX
15 2 (1.18%) Windows XP
16 1 (0.59%) Ubuntu
Processes & Methodologies
1 32 (18.82%) ITIL
2 19 (11.18%) Agile Software Development
3 17 (10.00%) Problem Management
4 14 (8.24%) Change Management
5 12 (7.06%) Release Management
6 11 (6.47%) SDLC
6 11 (6.47%) Workflow
7 10 (5.88%) Data Transformation
8 9 (5.29%) Incident Management
9 6 (3.53%) CRM
9 6 (3.53%) Performance Monitoring
9 6 (3.53%) Root Cause Analysis
10 5 (2.94%) Configuration Management
10 5 (2.94%) Cybersecurity
10 5 (2.94%) Data Extraction
10 5 (2.94%) E-Commerce
10 5 (2.94%) Investment Management
10 5 (2.94%) Proprietary Trading
10 5 (2.94%) Service Delivery
11 4 (2.35%) Network Load Balancing
Programming Languages
1 54 (31.76%) SQL
2 25 (14.71%) Java
3 23 (13.53%) Python
4 18 (10.59%) JavaScript
5 16 (9.41%) Perl
6 15 (8.82%) C#
7 14 (8.24%) C++
7 14 (8.24%) T-SQL
8 13 (7.65%) Ruby
9 8 (4.71%) C
9 8 (4.71%) PHP
10 6 (3.53%) VBScript
11 5 (2.94%) PowerShell
12 4 (2.35%) Bash Shell
12 4 (2.35%) Shell Script
13 3 (1.76%) PL/SQL
14 2 (1.18%) VB
14 2 (1.18%) VBA
15 1 (0.59%) Korn
15 1 (0.59%) VB.NET
Qualifications
1 29 (17.06%) Degree
2 8 (4.71%) Computer Science Degree
3 7 (4.12%) MCDST
3 7 (4.12%) Microsoft Certification
4 5 (2.94%) DV Cleared
4 5 (2.94%) SC Cleared
4 5 (2.94%) Security Cleared
5 2 (1.18%) A+ Certification
6 1 (0.59%) CCNA
6 1 (0.59%) Cisco Certification
6 1 (0.59%) ITIL Certification
6 1 (0.59%) Linux+ Certification
6 1 (0.59%) MBA
6 1 (0.59%) MCP
6 1 (0.59%) MCSA
6 1 (0.59%) MCSE
Quality Assurance & Compliance
1 8 (4.71%) QA
2 7 (4.12%) SLA
3 2 (1.18%) Data Quality
System Software
1 19 (11.18%) Active Directory
2 8 (4.71%) VMware Infrastructure
3 3 (1.76%) Hyper-V
4 2 (1.18%) ClearTrust
4 2 (1.18%) XenDesktop
5 1 (0.59%) Terminal Server
5 1 (0.59%) Tivoli Workload Scheduler
5 1 (0.59%) Virtual Desktop
5 1 (0.59%) Virtual Machines
5 1 (0.59%) Virtual Servers
5 1 (0.59%) VMware ESXi
5 1 (0.59%) VMware Workstation
Systems Management
1 8 (4.71%) Puppet
2 4 (2.35%) Ansible
2 4 (2.35%) Graphite
2 4 (2.35%) Opscode Chef
2 4 (2.35%) Opsview
3 2 (1.18%) SCCM
4 1 (0.59%) Backup Exec
4 1 (0.59%) Control-M
4 1 (0.59%) FortiGate
4 1 (0.59%) Nagios
4 1 (0.59%) NetBackup
4 1 (0.59%) Norton AntiVirus
4 1 (0.59%) TeamSite
4 1 (0.59%) Tivoli
4 1 (0.59%) WSUS
Vendors
1 43 (25.29%) Microsoft
2 17 (10.00%) VMware
3 11 (6.47%) Oracle
3 11 (6.47%) Red Hat
4 9 (5.29%) Cisco
5 8 (4.71%) Apple
6 7 (4.12%) Adobe
6 7 (4.12%) BroadSoft
6 7 (4.12%) Citrix
7 6 (3.53%) LANDesk
8 5 (2.94%) IBM
8 5 (2.94%) Siebel
9 4 (2.35%) ATG
9 4 (2.35%) Cognizant
9 4 (2.35%) Dell
9 4 (2.35%) ServiceNow
9 4 (2.35%) Snow
9 4 (2.35%) webMethods
10 3 (1.76%) Bloomberg
10 3 (1.76%) CODA
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