Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £30,000 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 65 130 150
Rank change year-on-year +65 +20 -38
Permanent jobs requiring a Support Engineer 419 222 256
As % of all permanent jobs advertised in the Midlands 3.53% 2.42% 2.34%
As % of the Job Titles category 3.74% 2.69% 2.46%
Number of salaries quoted 355 192 215
10th Percentile £23,700 £25,000 £22,500
25th Percentile £26,000 £26,000 £24,375
Median annual salary (50th Percentile) £30,000 £30,000 £30,000
Median % change year-on-year - - -4.76%
75th Percentile £37,500 £41,290 £39,500
90th Percentile £44,420 £53,750 £46,250
England median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,203 8,240 10,398
% of permanent jobs with a recognized job title 94.33% 89.64% 95.09%
Number of salaries quoted 8,322 4,631 7,055
10th Percentile £26,250 £28,750 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,748 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 14 May 2024.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +69 232 £30,000 -7.69% 51
East Midlands +28 182 £30,000 +8.11% 41
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 14 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 199 (47.49%) Windows
2 164 (39.14%) Active Directory
3 163 (38.90%) Microsoft
4 153 (36.52%) Microsoft 365
5 136 (32.46%) Azure
6 119 (28.40%) Windows Server
7 108 (25.78%) Problem-Solving
8 102 (24.34%) Social Skills
9 94 (22.43%) VMware
10 79 (18.85%) Entra ID
11 75 (17.90%) Customer Service
11 75 (17.90%) VMware Infrastructure
12 68 (16.23%) Microsoft Intune
13 62 (14.80%) Firewall
14 59 (14.08%) Hyper-V
15 55 (13.13%) ITIL
16 54 (12.89%) DNS
17 53 (12.65%) DHCP
18 50 (11.93%) Microsoft Exchange
18 50 (11.93%) SLA
19 47 (11.22%) Windows 10
20 46 (10.98%) Analytical Skills
20 46 (10.98%) SQL
20 46 (10.98%) Law
21 42 (10.02%) Veeam
22 41 (9.79%) SharePoint
23 37 (8.83%) SCCM
24 36 (8.59%) WAN
24 36 (8.59%) Infrastructure Engineering
25 35 (8.35%) Windows Server 2012

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (11.93%) Microsoft Exchange
2 41 (9.79%) SharePoint
3 14 (3.34%) IIS
4 2 (0.48%) Apache
4 2 (0.48%) Exchange Server 2010
5 1 (0.24%) Exchange Server 2007
5 1 (0.24%) IBM Notes
5 1 (0.24%) Skype for Business
5 1 (0.24%) WordPress
Applications
1 35 (8.35%) Microsoft Office
2 4 (0.95%) Microsoft Excel
3 1 (0.24%) Microsoft PowerPoint
Business Applications
1 5 (1.19%) Salesforce CRM
2 1 (0.24%) Remedy ITSM
Cloud Services
1 153 (36.52%) Microsoft 365
2 136 (32.46%) Azure
3 79 (18.85%) Entra ID
4 22 (5.25%) OneDrive
5 13 (3.10%) AWS
6 11 (2.63%) SaaS
7 8 (1.91%) Mimecast
8 7 (1.67%) Dynamics 365
8 7 (1.67%) Google Workspace
9 4 (0.95%) GCP
10 3 (0.72%) Azure Sentinel
11 2 (0.48%) Amazon S3
11 2 (0.48%) ClickUp
11 2 (0.48%) Microsoft Purview
11 2 (0.48%) OpenDNS
11 2 (0.48%) WhatsApp
12 1 (0.24%) Nutanix
Communications & Networking
1 62 (14.80%) Firewall
2 54 (12.89%) DNS
3 53 (12.65%) DHCP
4 36 (8.59%) WAN
5 32 (7.64%) SAN
6 28 (6.68%) TCP/IP
7 24 (5.73%) LAN
8 19 (4.53%) VoIP
8 19 (4.53%) Wi-Fi
9 18 (4.30%) VLAN
10 15 (3.58%) PBX
11 13 (3.10%) VPN
12 12 (2.86%) Wireless
13 9 (2.15%) WLAN
14 7 (1.67%) iSCSI
14 7 (1.67%) Network Security
15 5 (1.19%) Broadband
16 3 (0.72%) Ethernet
16 3 (0.72%) SMTP
16 3 (0.72%) xDSL
Database & Business Intelligence
1 30 (7.16%) SQL Server
2 10 (2.39%) Amazon RDS
3 7 (1.67%) MySQL
4 2 (0.48%) MariaDB
4 2 (0.48%) MongoDB
4 2 (0.48%) PostgreSQL
4 2 (0.48%) SQL Server Analysis Services
4 2 (0.48%) SQL Server Integration Services
4 2 (0.48%) SQL Server Reporting Services
Development Applications
1 2 (0.48%) JIRA
General
1 102 (24.34%) Social Skills
2 46 (10.98%) Analytical Skills
2 46 (10.98%) Law
3 32 (7.64%) Telecoms
4 19 (4.53%) Finance
5 16 (3.82%) Manufacturing
6 15 (3.58%) Documentation Skills
7 7 (1.67%) Organisational Skills
7 7 (1.67%) Retail
8 4 (0.95%) Inclusion and Diversity
8 4 (0.95%) Legal
9 3 (0.72%) Automotive
9 3 (0.72%) Electronics
10 2 (0.48%) Aerospace
10 2 (0.48%) Back Office
10 2 (0.48%) Games
10 2 (0.48%) Marketing
10 2 (0.48%) Public Sector
11 1 (0.24%) Agriculture
11 1 (0.24%) Banking
Libraries, Frameworks & Software Standards
1 7 (1.67%) .NET
1 7 (1.67%) REST
1 7 (1.67%) Web Services
2 5 (1.19%) CSS
2 5 (1.19%) CSS3
2 5 (1.19%) HTML
2 5 (1.19%) HTML5
2 5 (1.19%) jQuery
2 5 (1.19%) React
2 5 (1.19%) WebRTC
3 3 (0.72%) EDI
4 2 (0.48%) LAMP
4 2 (0.48%) LAPP Stack
4 2 (0.48%) SOAP
4 2 (0.48%) V-Ray
5 1 (0.24%) Node.js
Miscellaneous
1 30 (7.16%) Driving Licence
2 22 (5.25%) Self-Motivation
3 20 (4.77%) Replication
4 16 (3.82%) Clustering
5 11 (2.63%) Fat Client
5 11 (2.63%) Onboarding
5 11 (2.63%) Thin Client
6 10 (2.39%) Data Centre
7 7 (1.67%) Management Information System
8 4 (0.95%) CCTV
8 4 (0.95%) Enterprise Software
9 3 (0.72%) Renewable Energy
10 2 (0.48%) PKI
11 1 (0.24%) Fixed Income
11 1 (0.24%) Hybrid Cloud
11 1 (0.24%) Legacy Code
11 1 (0.24%) Robotics
11 1 (0.24%) Team-Oriented Environment
11 1 (0.24%) Video Conferencing
11 1 (0.24%) Wiki
Operating Systems
1 199 (47.49%) Windows
2 119 (28.40%) Windows Server
3 47 (11.22%) Windows 10
4 35 (8.35%) Windows Server 2012
5 26 (6.21%) Mac OS
6 22 (5.25%) Linux
7 15 (3.58%) Windows Server 2016
8 14 (3.34%) Windows Server 2019
9 12 (2.86%) CentOS
10 4 (0.95%) SUSE
10 4 (0.95%) Ubuntu
11 3 (0.72%) Windows Server 2008
12 2 (0.48%) AIX
12 2 (0.48%) Android
12 2 (0.48%) Debian
12 2 (0.48%) Red Hat Enterprise Linux
12 2 (0.48%) Unix
13 1 (0.24%) Apple iOS
13 1 (0.24%) Windows 7
13 1 (0.24%) Windows 8
Processes & Methodologies
1 108 (25.78%) Problem-Solving
2 75 (17.90%) Customer Service
3 55 (13.13%) ITIL
4 36 (8.59%) Infrastructure Engineering
5 30 (7.16%) Service Management
6 27 (6.44%) Customer Requirements
7 25 (5.97%) Cybersecurity
8 24 (5.73%) Continuous Improvement
9 23 (5.49%) Agile
10 19 (4.53%) High Availability
11 18 (4.30%) Proactive Monitoring
11 18 (4.30%) User Experience
12 16 (3.82%) Computer Science
12 16 (3.82%) User Acceptance Testing
13 14 (3.34%) Asset Management
14 13 (3.10%) Break/Fix
14 13 (3.10%) Migration
15 11 (2.63%) Change Management
15 11 (2.63%) CRM
15 11 (2.63%) Service Delivery
Programming Languages
1 46 (10.98%) SQL
2 12 (2.86%) PowerShell
3 7 (1.67%) C#
4 5 (1.19%) JavaScript
5 4 (0.95%) Python
6 3 (0.72%) Shell Script
6 3 (0.72%) T-SQL
7 2 (0.48%) C
7 2 (0.48%) C++
7 2 (0.48%) PL/SQL
7 2 (0.48%) VB
8 1 (0.24%) Perl
Qualifications
1 34 (8.11%) Degree
2 28 (6.68%) Microsoft Certification
3 16 (3.82%) DBS Check
4 12 (2.86%) HNC
5 11 (2.63%) A+ Certification
6 10 (2.39%) Security Cleared
7 8 (1.91%) Computer Science Degree
8 6 (1.43%) HND
8 6 (1.43%) MCP
9 5 (1.19%) BPSS Clearance
9 5 (1.19%) Network+ Certification
9 5 (1.19%) SC Cleared
10 3 (0.72%) Citrix Certification
10 3 (0.72%) VMware Certified Professional (VCP)
11 2 (0.48%) Azure Certification
11 2 (0.48%) CCNA
11 2 (0.48%) CESG Certified Professional
11 2 (0.48%) Cisco Certification
11 2 (0.48%) MCITP
12 1 (0.24%) CCDA
Quality Assurance & Compliance
1 50 (11.93%) SLA
2 11 (2.63%) Cyber Essentials
3 6 (1.43%) PCI DSS
4 5 (1.19%) QA
5 3 (0.72%) GDPR
6 2 (0.48%) ISO/IEC 27001
System Software
1 164 (39.14%) Active Directory
2 75 (17.90%) VMware Infrastructure
3 59 (14.08%) Hyper-V
4 21 (5.01%) VMware ESXi
5 10 (2.39%) Virtual Machines
6 8 (1.91%) vSphere
7 7 (1.67%) VMware Workstation
8 5 (1.19%) KVM
8 5 (1.19%) NFS
8 5 (1.19%) VMware NSX
9 4 (0.95%) Terminal Services
10 2 (0.48%) Citrix Hypervisor
10 2 (0.48%) Docker
10 2 (0.48%) pfSense
10 2 (0.48%) Virtual Servers
10 2 (0.48%) XenApp
10 2 (0.48%) XenDesktop
Systems Management
1 68 (16.23%) Microsoft Intune
2 37 (8.83%) SCCM
3 6 (1.43%) Microsoft Clustering
4 4 (0.95%) Autotask
4 4 (0.95%) Failover Clustering
4 4 (0.95%) Jamf Pro
5 3 (0.72%) Cisco Prime
5 3 (0.72%) McAfee ePO
5 3 (0.72%) SCOM
6 2 (0.48%) Backup Exec
7 1 (0.24%) Active Directory Federation Services
7 1 (0.24%) Ansible
7 1 (0.24%) WSUS
Vendors
1 163 (38.90%) Microsoft
2 94 (22.43%) VMware
3 42 (10.02%) Veeam
4 34 (8.11%) Cisco
5 31 (7.40%) Citrix
6 27 (6.44%) HP
7 14 (3.34%) Dell
7 14 (3.34%) Sophos
8 10 (2.39%) Acronis
8 10 (2.39%) Apple
9 8 (1.91%) Nimble Storage
9 8 (1.91%) Remedy
9 8 (1.91%) Salesforce
10 7 (1.67%) Meraki
11 6 (1.43%) Aruba
11 6 (1.43%) Google
11 6 (1.43%) Siemens
12 5 (1.19%) ConnectWise
12 5 (1.19%) Mitel
12 5 (1.19%) Zerto