IT Support Analyst Contracts in England

IT Support Analyst
UK > England

The median IT Support Analyst daily rate in England is £190 according to job vacancies posted during the 6 months to 15 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 499 505 580
Rank change year-on-year +6 +75 -17
Contract jobs requiring an IT Support Analyst 47 137 188
As % of all contract jobs advertised in England 0.13% 0.28% 0.27%
As % of the Job Titles category 0.14% 0.30% 0.28%
Number of daily rates quoted 30 101 125
10th Percentile £154 £130 £120
25th Percentile £161 £150 £155
Median daily rate (50th Percentile) £190 £200 £180
Median % change year-on-year -5.00% +11.11% +20.00%
75th Percentile £237 £250 £230
90th Percentile £251 £294 £288
UK median daily rate £190 £195 £180
% change year-on-year -2.56% +8.33% +20.00%
Number of hourly rates quoted 13 19 26
10th Percentile £10.95 £13.76 £10.44
25th Percentile £14.13 £18.25 £15.25
Median hourly rate £20.00 £25.00 £17.25
Median % change year-on-year -20.00% +44.93% +27.78%
75th Percentile £23.75 £27.38 £18.94
90th Percentile £24.75 £28.90 £20.38
UK median hourly rate £20.00 £25.00 £17.25
% change year-on-year -20.00% +44.93% +15.00%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,715 45,699 67,069
% of contract IT jobs with a recognized job title 92.72% 94.64% 95.46%
Number of daily rates quoted 22,350 32,457 47,796
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £743
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.35%
Number of hourly rates quoted 2,424 1,347 1,860
10th Percentile £12.86 £14.54 £12.50
25th Percentile £16.30 £20.00 £15.63
Median hourly rate £37.18 £45.00 £23.00
Median % change year-on-year -17.38% +95.65% +4.55%
75th Percentile £61.30 £65.30 £49.25
90th Percentile £73.75 £77.20 £64.75
UK median hourly rate £36.50 £45.00 £24.00
% change year-on-year -18.89% +87.50% +6.67%

IT Support Analyst
Job Vacancy Trend in England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Analyst in England

IT Support Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing IT Support Analyst in England.

Daily rate trend for IT Support Analyst in England

IT Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support Analyst in England over the 6 months to 15 May 2024.

Daily rate histogram for IT Support Analyst in England

IT Support Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing IT Support Analyst in England.

Hourly rate trend for IT Support Analyst in England

IT Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support Analyst in England over the 6 months to 15 May 2024.

Hourly rate histogram for IT Support Analyst in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +81 20 £225 -10.00% 20
North of England -5 12 £190 -5.00% 7
South East 0 8 £164 -0.76% 11
North West +6 7 £188 -25.00% 3
Yorkshire +13 5 £190 -5.00% 4
South West +13 4 £200 +23.08% 14
Midlands +22 2 £165 -20.48% 16
West Midlands +12 2 £165 -20.48% 9
East of England +2 1 £120 -40.00% 2
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 15 May 2024, IT Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support Analyst in the job title.

1 36 (76.60%) Windows
2 28 (59.57%) Windows 10
3 26 (55.32%) Active Directory
4 25 (53.19%) Microsoft
4 25 (53.19%) Microsoft 365
5 24 (51.06%) Social Skills
6 20 (42.55%) Customer Service
7 15 (31.91%) Microsoft Office
8 12 (25.53%) ServiceNow
9 11 (23.40%) Apple iOS
10 10 (21.28%) Problem-Solving
10 10 (21.28%) ITIL
11 8 (17.02%) Apple
11 8 (17.02%) Microsoft Intune
12 7 (14.89%) Azure
12 7 (14.89%) ITSM
12 7 (14.89%) Finance
13 6 (12.77%) iPhone
14 5 (10.64%) Service Management
14 5 (10.64%) Asset Management
14 5 (10.64%) SCCM
14 5 (10.64%) Time Management
15 4 (8.51%) Billing
15 4 (8.51%) Law
15 4 (8.51%) Citrix
15 4 (8.51%) Windows Server 2016
16 3 (6.38%) Windows Server 2019
16 3 (6.38%) Windows Server
16 3 (6.38%) Decision-Making
16 3 (6.38%) Collaborative Working

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.38%) Skype for Business
2 2 (4.26%) Microsoft Exchange
Applications
1 15 (31.91%) Microsoft Office
2 3 (6.38%) Microsoft Excel
Cloud Services
1 25 (53.19%) Microsoft 365
2 7 (14.89%) Azure
3 2 (4.26%) Google Workspace
4 1 (2.13%) Asana
4 1 (2.13%) AWS
4 1 (2.13%) Slack
Communications & Networking
1 3 (6.38%) DHCP
1 3 (6.38%) DNS
1 3 (6.38%) Skype
1 3 (6.38%) Wireless
2 2 (4.26%) Intranet
2 2 (4.26%) TCP/IP
3 1 (2.13%) IP Telephony
3 1 (2.13%) LAN
3 1 (2.13%) VPN
3 1 (2.13%) WAN
Development Applications
1 1 (2.13%) JIRA
General
1 24 (51.06%) Social Skills
2 7 (14.89%) Finance
3 4 (8.51%) Billing
3 4 (8.51%) Law
4 3 (6.38%) Analytical Skills
5 2 (4.26%) Banking
5 2 (4.26%) Pharmaceutical
Miscellaneous
1 6 (12.77%) iPhone
2 3 (6.38%) CMDB
2 3 (6.38%) Driving Licence
2 3 (6.38%) iPad
3 2 (4.26%) Onboarding
3 2 (4.26%) Self-Motivation
3 2 (4.26%) Video Conferencing
4 1 (2.13%) Analytical Mindset
4 1 (2.13%) Microsoft Licensing
4 1 (2.13%) SCADA
Operating Systems
1 36 (76.60%) Windows
2 28 (59.57%) Windows 10
3 11 (23.40%) Apple iOS
4 4 (8.51%) Windows Server 2016
5 3 (6.38%) Android
5 3 (6.38%) Windows Server
5 3 (6.38%) Windows Server 2019
6 2 (4.26%) Mac OS
6 2 (4.26%) Windows Server 2012
Processes & Methodologies
1 20 (42.55%) Customer Service
2 10 (21.28%) ITIL
2 10 (21.28%) Problem-Solving
3 7 (14.89%) ITSM
4 5 (10.64%) Asset Management
4 5 (10.64%) Service Management
4 5 (10.64%) Time Management
5 3 (6.38%) Collaborative Working
5 3 (6.38%) Data Protection
5 3 (6.38%) Data Visualisation
5 3 (6.38%) Decision-Making
5 3 (6.38%) Information Security
5 3 (6.38%) Project Management
5 3 (6.38%) Root Cause Analysis
5 3 (6.38%) Visualisation
6 2 (4.26%) Mobile Device Management
6 2 (4.26%) Tech Ops
7 1 (2.13%) Software Asset Management
7 1 (2.13%) Software Licensing
7 1 (2.13%) Virtual Environments
Qualifications
1 3 (6.38%) SC Cleared
1 3 (6.38%) Security Cleared
2 2 (4.26%) DBS Check
2 2 (4.26%) Degree
Quality Assurance & Compliance
1 3 (6.38%) Disclosure Scotland
System Software
1 26 (55.32%) Active Directory
2 2 (4.26%) VMware Infrastructure
3 1 (2.13%) Hyper-V
3 1 (2.13%) Virtual Servers
3 1 (2.13%) VMware Server
Systems Management
1 8 (17.02%) Microsoft Intune
2 5 (10.64%) SCCM
3 3 (6.38%) Jamf Pro
4 1 (2.13%) Single Sign-On
4 1 (2.13%) Systems Management Server (SMS)
Vendors
1 25 (53.19%) Microsoft
2 12 (25.53%) ServiceNow
3 8 (17.02%) Apple
4 4 (8.51%) Citrix
5 2 (4.26%) Google
5 2 (4.26%) VMware
6 1 (2.13%) Avaya
6 1 (2.13%) BT
6 1 (2.13%) Okta
6 1 (2.13%) Palo Alto
6 1 (2.13%) SonicWALL
6 1 (2.13%) Zscaler