IT Support Analyst Contracts in England

IT Support Analyst
UK > England

The median IT Support Analyst daily rate in England is £200, according to job vacancies posted in the 6 months leading up to 25 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
25 May 2025
Same period 2024 Same period 2023
Rank 408 492 509
Rank change year-on-year +84 +17 +85
Contract jobs requiring an IT Support Analyst 60 49 134
As % of all contract jobs advertised in England 0.25% 0.13% 0.28%
As % of the Job Titles category 0.27% 0.14% 0.30%
Number of daily rates quoted 32 32 100
10th Percentile £151 £155 £130
25th Percentile £179 £164 £149
Median daily rate (50th Percentile) £200 £190 £200
Median % change year-on-year +5.26% -5.00% +11.11%
75th Percentile £241 £238 £250
90th Percentile £286 £250 £294
UK median daily rate £200 £190 £189
% change year-on-year +5.26% +0.66% +4.86%
Number of hourly rates quoted 14 13 18
10th Percentile - £10.95 £13.67
25th Percentile £17.44 £14.13 £16.75
Median hourly rate £22.05 £20.00 £24.75
Median % change year-on-year +10.25% -19.19% +47.76%
75th Percentile £22.44 £23.75 £27.44
90th Percentile £25.91 £24.75 £29.35
UK median hourly rate £22.05 £20.00 £24.75
% change year-on-year +10.25% -19.19% +47.76%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,130 33,860 45,213
% of contract IT jobs with a recognized job title 92.27% 92.76% 94.60%
Number of daily rates quoted 14,722 22,445 32,115
10th Percentile £290 £284 £313
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% +3.77%
75th Percentile £638 £638 £663
90th Percentile £750 £750 £763
UK median daily rate £508 £525 £540
% change year-on-year -3.33% -2.78% +2.86%
Number of hourly rates quoted 889 2,492 1,325
10th Percentile £14.00 £12.86 £14.25
25th Percentile £18.50 £16.30 £20.00
Median hourly rate £29.07 £37.18 £45.00
Median % change year-on-year -21.81% -17.38% +95.42%
75th Percentile £62.24 £61.30 £65.00
90th Percentile £75.00 £73.70 £77.00
UK median hourly rate £27.94 £36.50 £45.00
% change year-on-year -23.45% -18.89% +87.50%

IT Support Analyst
Job Vacancy Trend in England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Analyst in England

IT Support Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing IT Support Analyst in England.

Daily rate trend for IT Support Analyst in England

IT Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support Analyst in England over the 6 months to 25 May 2025.

Daily rate histogram for IT Support Analyst in England

IT Support Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing IT Support Analyst in England.

Hourly rate trend for IT Support Analyst in England

IT Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support Analyst in England over the 6 months to 25 May 2025.

Hourly rate histogram for IT Support Analyst in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 6 months to 25 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +42 15 £238 +5.56% 56
North of England +16 14 £190 - 20
Midlands +20 12 £150 -9.09% 11
West Midlands +23 10 £150 -9.09% 7
South East +46 9 £200 +19.40% 38
Yorkshire +18 8 £190 - 6
South West +43 6 £200 - 10
East of England +31 6 £185 +54.17% 1
North West +4 6 £210 +12.00% 11
East Midlands - 2 £213 - 3
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 May 2025, IT Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support Analyst in the job title.

1 28 (46.67%) Social Skills
2 25 (41.67%) Windows
3 23 (38.33%) Customer Service
3 23 (38.33%) Problem-Solving
4 22 (36.67%) Active Directory
5 21 (35.00%) Microsoft 365
6 20 (33.33%) Microsoft
7 15 (25.00%) ITIL
8 11 (18.33%) ITSM
9 10 (16.67%) Stakeholder Management
10 8 (13.33%) Service Management
10 8 (13.33%) Azure
10 8 (13.33%) ServiceNow
11 7 (11.67%) Microsoft Intune
11 7 (11.67%) Proactive Monitoring
11 7 (11.67%) Apple iOS
12 6 (10.00%) Apple
12 6 (10.00%) Microsoft Office
12 6 (10.00%) Service Delivery
12 6 (10.00%) Analytics
12 6 (10.00%) Performance Metrics
12 6 (10.00%) Entra ID
13 5 (8.33%) Windows 10
13 5 (8.33%) Cybersecurity
13 5 (8.33%) Performance Monitoring
13 5 (8.33%) Analytical Skills
13 5 (8.33%) Customer-Centricity
13 5 (8.33%) Collaborative Working
13 5 (8.33%) Onboarding
13 5 (8.33%) Application Security

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.33%) SharePoint
2 3 (5.00%) Microsoft Exchange
3 1 (1.67%) IBM Notes
Applications
1 6 (10.00%) Microsoft Office
2 3 (5.00%) Microsoft Excel
3 1 (1.67%) AutoCAD
3 1 (1.67%) Microsoft PowerPoint
3 1 (1.67%) Spreadsheet
Cloud Services
1 21 (35.00%) Microsoft 365
2 8 (13.33%) Azure
3 6 (10.00%) Entra ID
4 5 (8.33%) Google Workspace
5 2 (3.33%) OneDrive
6 1 (1.67%) AWS
6 1 (1.67%) Google Docs
6 1 (1.67%) Google Sheets
6 1 (1.67%) Mimecast
Communications & Networking
1 4 (6.67%) VLAN
1 4 (6.67%) VPN
2 3 (5.00%) DHCP
2 3 (5.00%) DNS
2 3 (5.00%) LAN
2 3 (5.00%) Wireless
3 2 (3.33%) Remote Desktop
3 2 (3.33%) TCP/IP
3 2 (3.33%) WAN
4 1 (1.67%) Firewall
4 1 (1.67%) Internet
4 1 (1.67%) Intrusion Detection
4 1 (1.67%) IP Telephony
4 1 (1.67%) MPLS
4 1 (1.67%) NetScaler
4 1 (1.67%) SAN
4 1 (1.67%) SD-WAN
4 1 (1.67%) Skype
4 1 (1.67%) Unified Communications
4 1 (1.67%) Wi-Fi
Development Applications
1 1 (1.67%) JIRA
General
1 28 (46.67%) Social Skills
2 5 (8.33%) Analytical Skills
2 5 (8.33%) Finance
3 4 (6.67%) Inclusion and Diversity
3 4 (6.67%) Law
3 4 (6.67%) Public Sector
4 1 (1.67%) Banking
4 1 (1.67%) Billing
4 1 (1.67%) Documentation Skills
4 1 (1.67%) Manufacturing
4 1 (1.67%) Telecoms
Miscellaneous
1 5 (8.33%) iPad
1 5 (8.33%) iPhone
1 5 (8.33%) Onboarding
2 4 (6.67%) Driving Licence
3 2 (3.33%) Management Information System
4 1 (1.67%) BYOD
4 1 (1.67%) Data Centre
4 1 (1.67%) Hedge funds
4 1 (1.67%) Legacy Systems
4 1 (1.67%) Self-Motivation
4 1 (1.67%) Smartphone
4 1 (1.67%) Video Conferencing
Operating Systems
1 25 (41.67%) Windows
2 7 (11.67%) Apple iOS
3 5 (8.33%) Windows 10
4 4 (6.67%) Android
5 3 (5.00%) Linux
5 3 (5.00%) Mac OS
6 1 (1.67%) Windows Server
Processes & Methodologies
1 23 (38.33%) Customer Service
1 23 (38.33%) Problem-Solving
2 15 (25.00%) ITIL
3 11 (18.33%) ITSM
4 10 (16.67%) Stakeholder Management
5 8 (13.33%) Service Management
6 7 (11.67%) Proactive Monitoring
7 6 (10.00%) Analytics
7 6 (10.00%) Performance Metrics
7 6 (10.00%) Service Delivery
8 5 (8.33%) Business Continuity
8 5 (8.33%) Change Control
8 5 (8.33%) Computer Science
8 5 (8.33%) Customer-Centricity
8 5 (8.33%) Cybersecurity
8 5 (8.33%) Information Management
8 5 (8.33%) Knowledge Management
8 5 (8.33%) Performance Monitoring
8 5 (8.33%) Process Improvement
8 5 (8.33%) Release Management
Programming Languages
1 1 (1.67%) PowerShell
1 1 (1.67%) SQL
Qualifications
1 5 (8.33%) A+ Certification
1 5 (8.33%) Degree
1 5 (8.33%) MCP
1 5 (8.33%) Microsoft Certification
2 3 (5.00%) DBS Check
3 2 (3.33%) SC Cleared
3 2 (3.33%) Security Cleared
4 1 (1.67%) BPSS Clearance
4 1 (1.67%) Computer Science Degree
4 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (8.33%) Data Quality
1 5 (8.33%) SLA
2 3 (5.00%) Accessibility
3 1 (1.67%) PCI DSS
System Software
1 22 (36.67%) Active Directory
2 1 (1.67%) Hyper-V
2 1 (1.67%) VMware Infrastructure
2 1 (1.67%) vSphere
2 1 (1.67%) XenApp
Systems Management
1 7 (11.67%) Microsoft Intune
2 5 (8.33%) SCCM
Vendors
1 20 (33.33%) Microsoft
2 8 (13.33%) ServiceNow
3 6 (10.00%) Apple
4 5 (8.33%) Google
4 5 (8.33%) Liquidlogic
5 3 (5.00%) MobileIron
5 3 (5.00%) Nexthink
6 1 (1.67%) Cisco
6 1 (1.67%) Citrix
6 1 (1.67%) Dell
6 1 (1.67%) F5
6 1 (1.67%) HP
6 1 (1.67%) IBM
6 1 (1.67%) Lotus
6 1 (1.67%) Meraki
6 1 (1.67%) Salesforce
6 1 (1.67%) Sophos
6 1 (1.67%) VMware
6 1 (1.67%) Zscaler