2nd Line Support Engineer Contracts in London

Second Line Support Engineer
England > London

The median Second Line Support Engineer daily rate in London is £250, according to job vacancies posted in the 6 months leading up to 14 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 318 364 422
Rank change year-on-year +46 +58 +98
Contract jobs requiring a 2nd Line Support Engineer 24 31 64
As % of all contract jobs advertised in London 0.19% 0.18% 0.24%
As % of the Job Titles category 0.21% 0.19% 0.25%
Number of daily rates quoted 21 25 46
10th Percentile £153 £140 £161
25th Percentile £200 £170 £183
Median daily rate (50th Percentile) £250 £200 £225
Median % change year-on-year +25.00% -11.11% +1.12%
75th Percentile £255 £255 £275
90th Percentile £316 £283 £294
England median daily rate £213 £200 £225
% change year-on-year +6.25% -11.11% +16.88%
Number of hourly rates quoted 1 2 3
10th Percentile - £19.35 -
25th Percentile - £19.97 £22.75
Median hourly rate £24.66 £21.01 £23.50
Median % change year-on-year +17.37% -10.60% -1.71%
75th Percentile - £22.05 £25.13
90th Percentile - £22.67 £25.65
England median hourly rate £24.66 £18.93 £23.50
% change year-on-year +30.27% -19.45% +33.22%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 11,540 16,387 25,121
% of contract IT jobs with a recognized job title 93.32% 93.37% 95.21%
Number of daily rates quoted 7,895 11,838 18,239
10th Percentile £345 £325 £363
25th Percentile £425 £444 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -
75th Percentile £677 £688 £700
90th Percentile £800 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 143 324 285
10th Percentile £20.24 £16.01 £18.00
25th Percentile £24.42 £20.02 £22.75
Median hourly rate £34.00 £27.25 £35.50
Median % change year-on-year +24.77% -23.24% +1.43%
75th Percentile £50.97 £45.18 £62.50
90th Percentile £65.00 £65.00 £80.00
England median hourly rate £30.00 £37.50 £44.06
% change year-on-year -20.00% -14.88% +91.54%

2nd Line Support Engineer
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in London.

Daily rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing 2nd Line Support Engineer in London over the 6 months to 14 May 2025.

Daily rate histogram for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in London.

Hourly rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London - 5 £263 -
West London +16 2 £308 +105.00%
South London +4 2 £238 +18.88% 3
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 14 May 2025, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 18 (75.00%) Microsoft 365
1 18 (75.00%) Windows
1 18 (75.00%) Active Directory
2 14 (58.33%) Microsoft
3 13 (54.17%) Azure
4 11 (45.83%) Windows 10
4 11 (45.83%) Finance
5 10 (41.67%) Microsoft Office
6 9 (37.50%) ITSM
6 9 (37.50%) Service Management
6 9 (37.50%) Customer Service
7 8 (33.33%) VPN
8 7 (29.17%) Microsoft Intune
8 7 (29.17%) Social Skills
9 5 (20.83%) Firewall
9 5 (20.83%) ITIL
9 5 (20.83%) Problem-Solving
9 5 (20.83%) vSphere
9 5 (20.83%) JIRA
9 5 (20.83%) Public Sector
10 4 (16.67%) Onboarding
10 4 (16.67%) SCCM
10 4 (16.67%) Investment Management
10 4 (16.67%) Video Conferencing
10 4 (16.67%) SC Cleared
10 4 (16.67%) Security Cleared
10 4 (16.67%) ServiceNow
10 4 (16.67%) Apple iOS
10 4 (16.67%) Zscaler
10 4 (16.67%) Virtual Desktop

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) Microsoft Exchange
2 1 (4.17%) SharePoint
Applications
1 10 (41.67%) Microsoft Office
2 1 (4.17%) Microsoft Excel
2 1 (4.17%) Microsoft PowerPoint
Business Applications
1 2 (8.33%) Alphatax
2 1 (4.17%) Remedy ITSM
Cloud Services
1 18 (75.00%) Microsoft 365
2 13 (54.17%) Azure
3 4 (16.67%) Asana
3 4 (16.67%) Slack
4 3 (12.50%) Entra ID
5 2 (8.33%) Google Workspace
Communications & Networking
1 8 (33.33%) VPN
2 5 (20.83%) Firewall
3 4 (16.67%) Remote Desktop
4 3 (12.50%) DHCP
4 3 (12.50%) DNS
5 2 (8.33%) Wireless
6 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 2 (8.33%) SQL Server
Development Applications
1 5 (20.83%) JIRA
General
1 11 (45.83%) Finance
2 7 (29.17%) Social Skills
3 5 (20.83%) Public Sector
4 2 (8.33%) Banking
4 2 (8.33%) Electronics
4 2 (8.33%) Inclusion and Diversity
4 2 (8.33%) Legal
4 2 (8.33%) Manufacturing
4 2 (8.33%) Marketing
4 2 (8.33%) Telecoms
5 1 (4.17%) Analytical Skills
5 1 (4.17%) Local Government
5 1 (4.17%) Military
Miscellaneous
1 4 (16.67%) Onboarding
1 4 (16.67%) Video Conferencing
2 2 (8.33%) Smartphone
Operating Systems
1 18 (75.00%) Windows
2 11 (45.83%) Windows 10
3 4 (16.67%) Apple iOS
4 3 (12.50%) Android
5 2 (8.33%) Mac OS X
5 2 (8.33%) VMS
5 2 (8.33%) Windows 8
5 2 (8.33%) Windows Server
5 2 (8.33%) Windows XP
6 1 (4.17%) Windows 7
6 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 9 (37.50%) Customer Service
1 9 (37.50%) ITSM
1 9 (37.50%) Service Management
2 5 (20.83%) ITIL
2 5 (20.83%) Problem-Solving
3 4 (16.67%) Investment Management
4 3 (12.50%) Asset Management
4 3 (12.50%) Network Monitoring
4 3 (12.50%) Proactive Monitoring
4 3 (12.50%) Service Delivery
5 2 (8.33%) Business Intelligence
5 2 (8.33%) Digital Marketing
5 2 (8.33%) Incident Response
5 2 (8.33%) Programme Management
5 2 (8.33%) Server Management
6 1 (4.17%) Change Control
6 1 (4.17%) Continuous Improvement
6 1 (4.17%) Kalman Filter
6 1 (4.17%) Problem Management
6 1 (4.17%) Process Improvement
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) PowerShell
Qualifications
1 4 (16.67%) SC Cleared
1 4 (16.67%) Security Cleared
2 2 (8.33%) Microsoft Certification
3 1 (4.17%) Azure Certification
3 1 (4.17%) Degree
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 18 (75.00%) Active Directory
2 5 (20.83%) vSphere
3 4 (16.67%) Virtual Desktop
4 2 (8.33%) XenApp
5 1 (4.17%) VMware Infrastructure
Systems Management
1 7 (29.17%) Microsoft Intune
2 4 (16.67%) SCCM
3 2 (8.33%) McAfee ePO
3 2 (8.33%) Norton AntiVirus
Vendors
1 14 (58.33%) Microsoft
2 4 (16.67%) Palo Alto
2 4 (16.67%) ServiceNow
2 4 (16.67%) Zscaler
3 3 (12.50%) Citrix
3 3 (12.50%) VMware
4 2 (8.33%) Adobe
4 2 (8.33%) Autodesk
4 2 (8.33%) Cisco
4 2 (8.33%) Dell
4 2 (8.33%) GFI Software
4 2 (8.33%) Google
4 2 (8.33%) HP
4 2 (8.33%) McAfee
4 2 (8.33%) Sage
4 2 (8.33%) SAP
4 2 (8.33%) Sophos
4 2 (8.33%) Symantec
4 2 (8.33%) Toshiba
4 2 (8.33%) Wyse