CRM Contract Job Trends in the UK excluding London

Customer Relationship Management (CRM)
UK > UK excluding London

The table below provides summary statistics and contractor rates for jobs advertised in the UK excluding London requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 29 December 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Dec 2025
Same period 2024 Same period 2023
Rank 116 141 131
Rank change year-on-year +25 -10 +3
Contract jobs citing CRM 390 255 348
As % of all contract jobs in the UK excluding London 2.14% 1.75% 1.78%
As % of the Processes & Methodologies category 2.49% 2.00% 2.03%
Number of daily rates quoted 249 167 234
10th Percentile £261 £279 £354
25th Percentile £390 £394 £447
Median daily rate (50th Percentile) £500 £495 £513
Median % change year-on-year +1.01% -3.41% -1.44%
75th Percentile £585 £575 £613
90th Percentile £650 £713 £700
UK median daily rate £500 £505 £516
% change year-on-year -0.99% -2.18% -1.67%
Number of hourly rates quoted 21 4 11
10th Percentile - £14.04 £13.00
25th Percentile £14.00 £17.61 £13.13
Median hourly rate £15.50 £19.59 £23.22
Median % change year-on-year -20.88% -15.61% +25.49%
75th Percentile £17.50 £22.19 £62.50
90th Percentile £20.75 £26.88 £62.54
UK median hourly rate £17.00 £30.00 £23.50
% change year-on-year -43.33% +27.66% +12.25%

All Process & Methodology Skills
UK excluding London

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 15,633 12,740 17,116
As % of all contract IT jobs advertised in the UK excluding London 85.61% 87.32% 87.69%
Number of daily rates quoted 9,564 7,476 11,022
10th Percentile £220 £240 £250
25th Percentile £375 £381 £400
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -
75th Percentile £575 £600 £600
90th Percentile £675 £685 £688
UK median daily rate £500 £525 £528
% change year-on-year -4.76% -0.47% -4.09%
Number of hourly rates quoted 1,732 732 1,229
10th Percentile £14.38 £15.50 £14.25
25th Percentile £17.30 £20.00 £17.72
Median hourly rate £23.58 £30.78 £45.00
Median % change year-on-year -23.41% -31.60% +43.91%
75th Percentile £51.21 £64.20 £65.00
90th Percentile £68.08 £73.75 £77.50
UK median hourly rate £25.15 £32.50 £43.75
% change year-on-year -22.62% -25.71% +25.00%

CRM
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in the UK excluding London.

CRM job vacancy trend in the UK excluding London

CRM
Daily Rate Trend in the UK excluding London

Contractor daily rate distribution trend for jobs in the UK excluding London citing CRM.

Contractor daily rate distribution trend for jobs in the UK excluding London citing CRM

CRM
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing CRM in the UK excluding London over the 6 months to 29 December 2025.

Daily rate histogram for CRM in the UK excluding London

CRM
Hourly Rate Trend in the UK excluding London

Contractor hourly rate distribution trend for jobs in the UK excluding London citing CRM.

Contractor hourly rate distribution trend for jobs in the UK excluding London citing CRM

CRM
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing CRM in the UK excluding London over the 6 months to 29 December 2025.

Hourly rate histogram for CRM in the UK excluding London

CRM
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the UK excluding London region over the 6 months to 29 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +41 131 £525 +16.67% 652
Midlands -26 86 £449 -12.91% 443
North of England -28 73 £475 -5.00% 545
West Midlands -23 61 £463 -8.87% 230
North West -16 43 £425 -12.37% 299
East of England +5 34 £475 +11.76% 307
Scotland +2 34 £543 +14.21% 97
Yorkshire -31 28 £488 -14.02% 203
East Midlands -8 24 £380 -30.91% 191
South West -11 21 £500 +9.29% 274
Wales +6 11 £520 -25.71% 67
North East -5 2 £508 -11.35% 43
Channel Islands - 2 £625 -
Northern Ireland -9 1 - - 28
CRM
UK

CRM
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (7.44%) SharePoint
2 16 (4.10%) CMS
3 14 (3.59%) Confluence
4 3 (0.77%) SugarCRM
5 2 (0.51%) Adobe Experience Manager
5 2 (0.51%) Camunda
5 2 (0.51%) Documentum
5 2 (0.51%) NetWeaver
5 2 (0.51%) SAP EP
6 1 (0.26%) Alfresco
6 1 (0.26%) Apache Solr
6 1 (0.26%) Apache Spark
6 1 (0.26%) ArcGIS
6 1 (0.26%) Tomcat
Applications
1 31 (7.95%) Microsoft Excel
2 11 (2.82%) Microsoft Office
3 8 (2.05%) Microsoft Project
4 5 (1.28%) Spreadsheet
5 3 (0.77%) Microsoft PowerPoint
5 3 (0.77%) MS Visio
6 2 (0.51%) Chatbot
Business Applications
1 130 (33.33%) Dynamics CRM
2 31 (7.95%) Salesforce CRM
3 5 (1.28%) SAP CRM
3 5 (1.28%) SAP S/4HANA
4 4 (1.03%) SAP ERP
5 3 (0.77%) NetSuite
6 2 (0.51%) Oracle CRM
6 2 (0.51%) Oracle EBS
6 2 (0.51%) SAP FI
6 2 (0.51%) SAP HR
6 2 (0.51%) SAP PSCD
7 1 (0.26%) Adobe Campaign
7 1 (0.26%) Infor M3
7 1 (0.26%) NEC Housing
7 1 (0.26%) Oracle BRM
7 1 (0.26%) Oracle Payables
7 1 (0.26%) Oracle Receivables
7 1 (0.26%) SAP FI-CA
7 1 (0.26%) SAP Hybris
7 1 (0.26%) Workday HCM
Cloud Services
1 96 (24.62%) Dynamics 365
2 72 (18.46%) Azure
3 67 (17.18%) Power Platform
4 34 (8.72%) AWS
5 26 (6.67%) Power Automate
6 25 (6.41%) PowerApps
7 23 (5.90%) SaaS
8 20 (5.13%) Microsoft 365
9 19 (4.87%) Azure DevOps
10 12 (3.08%) PaaS
11 8 (2.05%) Azure Data Factory
12 7 (1.79%) GCP
12 7 (1.79%) Serverless
13 6 (1.54%) Azure Logic Apps
13 6 (1.54%) Salesforce Sales Cloud
14 5 (1.28%) IaaS
14 5 (1.28%) Microsoft Copilot
14 5 (1.28%) Snowflake
15 4 (1.03%) Amazon EventBridge
15 4 (1.03%) Azure API Management
Communications & Networking
1 9 (2.31%) DNS
1 9 (2.31%) TCP/IP
1 9 (2.31%) VPN
2 5 (1.28%) Broadband
2 5 (1.28%) DHCP
3 4 (1.03%) Firewall
3 4 (1.03%) Internet
3 4 (1.03%) Remote Desktop
4 2 (0.51%) HTTP
4 2 (0.51%) Network Security
5 1 (0.26%) Cisco ICM
5 1 (0.26%) CTI
5 1 (0.26%) GPRS
5 1 (0.26%) GSM
5 1 (0.26%) SMS
5 1 (0.26%) SSL
5 1 (0.26%) VoIP
5 1 (0.26%) WebEx
Database & Business Intelligence
1 45 (11.54%) Power BI
2 10 (2.56%) SQL Server
3 6 (1.54%) Data Warehouse
4 5 (1.28%) Big Data
5 4 (1.03%) DynamoDB
5 4 (1.03%) GIS
5 4 (1.03%) MySQL
5 4 (1.03%) Tableau
6 3 (0.77%) Amazon Athena
6 3 (0.77%) BigQuery
6 3 (0.77%) BusinessObjects Business Intelligence
6 3 (0.77%) SAP BW
6 3 (0.77%) SQL Server Integration Services
7 2 (0.51%) Crystal Reports
7 2 (0.51%) Geospatial Data
7 2 (0.51%) Looker
7 2 (0.51%) Oracle Reports
7 2 (0.51%) PostgreSQL
7 2 (0.51%) SQL Server Reporting Services
8 1 (0.26%) Data Lake
Development Applications
1 30 (7.69%) JIRA
2 9 (2.31%) Git
3 4 (1.03%) Jenkins
4 3 (0.77%) Selenium
4 3 (0.77%) SQL Server Management Studio (SSMS)
5 2 (0.51%) Cypress.io
5 2 (0.51%) GitLab
6 1 (0.26%) Appium
6 1 (0.26%) Postman
6 1 (0.26%) SoapUI
6 1 (0.26%) TestComplete
6 1 (0.26%) Zephyr
General
1 153 (39.23%) Social Skills
2 72 (18.46%) Finance
3 63 (16.15%) Analytical Skills
4 52 (13.33%) Public Sector
5 38 (9.74%) Marketing
6 23 (5.90%) Retail
7 22 (5.64%) Billing
8 16 (4.10%) Telecoms
9 13 (3.33%) Banking
10 11 (2.82%) Documentation Skills
10 11 (2.82%) Legal
11 7 (1.79%) Influencing Skills
11 7 (1.79%) Law
12 6 (1.54%) French Language
12 6 (1.54%) Inclusion and Diversity
12 6 (1.54%) Organisational Skills
13 5 (1.28%) Automotive
13 5 (1.28%) Manufacturing
14 4 (1.03%) General Ledger
15 3 (0.77%) Retail Banking
Job Titles
1 70 (17.95%) Analyst
2 65 (16.67%) Architect
3 47 (12.05%) Developer
4 36 (9.23%) Project Manager
5 33 (8.46%) Business Analyst
6 28 (7.18%) Solutions Architect
7 25 (6.41%) Lead
7 25 (6.41%) Senior
8 20 (5.13%) Consultant
9 16 (4.10%) Dynamics 365 Developer
10 14 (3.59%) Administrator
10 14 (3.59%) Salesforce Architect
11 13 (3.33%) CRM Manager
12 12 (3.08%) Salesforce Analyst
12 12 (3.08%) Support Analyst
13 11 (2.82%) Data Analyst
13 11 (2.82%) Data Architect
13 11 (2.82%) IT Support
14 9 (2.31%) Applications Support
14 9 (2.31%) Power Platform Developer
Libraries, Frameworks & Software Standards
1 25 (6.41%) .NET
2 22 (5.64%) REST
3 16 (4.10%) HTML
4 11 (2.82%) SOAP
5 9 (2.31%) CSS
6 8 (2.05%) JSON
6 8 (2.05%) XML
7 7 (1.79%) ADO
7 7 (1.79%) OpenID
7 7 (1.79%) React
7 7 (1.79%) RESTful
7 7 (1.79%) SAML
8 6 (1.54%) Middleware
8 6 (1.54%) Web Services
9 5 (1.28%) Node.js
9 5 (1.28%) SAP Fiori
9 5 (1.28%) XSLT
10 4 (1.03%) HTML5 Canvas
10 4 (1.03%) Oracle Fusion
10 4 (1.03%) SAPUI5
Miscellaneous
1 17 (4.36%) Product Ownership
2 15 (3.85%) Cloud Native
2 15 (3.85%) Onboarding
3 14 (3.59%) Enterprise Software
3 14 (3.59%) Self-Motivation
4 13 (3.33%) Legacy Systems
4 13 (3.33%) Mobile App
5 11 (2.82%) Management Information System
6 9 (2.31%) Analytical Mindset
6 9 (2.31%) Data Structures
7 7 (1.79%) Data Protection Act
7 7 (1.79%) Hybrid Cloud
8 6 (1.54%) IVR
8 6 (1.54%) Marketing Technology
8 6 (1.54%) NHS
9 5 (1.28%) Low-Code
9 5 (1.28%) Team-Oriented Environment
10 4 (1.03%) IoT
10 4 (1.03%) TM Forum
11 3 (0.77%) Virtual Team
Operating Systems
1 10 (2.56%) Windows
2 9 (2.31%) Windows 10
3 5 (1.28%) Windows Server
4 4 (1.03%) Windows Server 2012
4 4 (1.03%) Windows Server 2016
5 2 (0.51%) Unix
Processes & Methodologies
1 101 (25.90%) Agile
2 71 (18.21%) Problem-Solving
3 66 (16.92%) ERP
4 61 (15.64%) Stakeholder Management
5 53 (13.59%) Stakeholder Engagement
6 51 (13.08%) Migration
7 49 (12.56%) DevOps
8 46 (11.79%) Customer Service
9 42 (10.77%) Business Intelligence
10 37 (9.49%) Analytics
11 36 (9.23%) Continuous Improvement
12 35 (8.97%) Project Management
13 31 (7.95%) Change Management
13 31 (7.95%) Customer Engagement
13 31 (7.95%) Scrum
14 30 (7.69%) Roadmaps
15 28 (7.18%) Business Analysis
16 27 (6.92%) Data Migration
16 27 (6.92%) Data Modelling
16 27 (6.92%) ITIL
Programming Languages
1 41 (10.51%) JavaScript
2 40 (10.26%) SQL
3 24 (6.15%) C#
4 23 (5.90%) Python
5 17 (4.36%) Java
6 11 (2.82%) PowerShell
7 7 (1.79%) PHP
8 6 (1.54%) ABAP
8 6 (1.54%) TypeScript
9 3 (0.77%) Apex Code
9 3 (0.77%) PL/SQL
10 2 (0.51%) Bash
11 1 (0.26%) Bicep
11 1 (0.26%) C++
11 1 (0.26%) Scala
Qualifications
1 34 (8.72%) Degree
2 31 (7.95%) Security Cleared
3 20 (5.13%) SC Cleared
4 13 (3.33%) PMI Certification
4 13 (3.33%) PMP
5 11 (2.82%) Computer Science Degree
6 9 (2.31%) Microsoft Certification
7 7 (1.79%) MCP
8 6 (1.54%) Azure Certification
9 5 (1.28%) MCDST
10 4 (1.03%) AWS Certification
10 4 (1.03%) AWS Certified Solutions Architect
11 3 (0.77%) ACCA
11 3 (0.77%) CIMA
12 2 (0.51%) CCA
12 2 (0.51%) IIBA
12 2 (0.51%) Master's Degree
12 2 (0.51%) OCA
12 2 (0.51%) Oracle Certification
13 1 (0.26%) Cisco Certification
Quality Assurance & Compliance
1 31 (7.95%) QA
2 27 (6.92%) GDPR
3 16 (4.10%) Data Quality
4 6 (1.54%) Accessibility
5 5 (1.28%) California Consumer Privacy Act
5 5 (1.28%) ISO/IEC 27001
5 5 (1.28%) PCI DSS
5 5 (1.28%) PMO
5 5 (1.28%) SLA
6 4 (1.03%) HIPAA
7 2 (0.51%) ITGC
7 2 (0.51%) WCAG
8 1 (0.26%) Cyber Essentials
8 1 (0.26%) Cyber Essentials PLUS
8 1 (0.26%) Disclosure Scotland
8 1 (0.26%) GxP
8 1 (0.26%) MiFID
System Software
1 14 (3.59%) Active Directory
2 6 (1.54%) Docker
3 4 (1.03%) Hyper-V
3 4 (1.03%) Terminal Services
3 4 (1.03%) VMware Infrastructure
Systems Management
1 7 (1.79%) Terraform
2 5 (1.28%) SCCM
3 4 (1.03%) Kubernetes
4 2 (0.51%) EMC NetWorker
5 1 (0.26%) Cisco CUCM
5 1 (0.26%) Cisco UCCE
5 1 (0.26%) Kibana
5 1 (0.26%) Single Sign-On
Vendors
1 105 (26.92%) Microsoft
2 101 (25.90%) Salesforce
3 37 (9.49%) SAP
4 20 (5.13%) Oracle
5 14 (3.59%) ServiceNow
6 9 (2.31%) MuleSoft
7 7 (1.79%) Databricks
7 7 (1.79%) Genesys
8 6 (1.54%) Adobe
8 6 (1.54%) Ariba
8 6 (1.54%) Google
8 6 (1.54%) HubSpot
8 6 (1.54%) Pega
8 6 (1.54%) Salesforce Marketing Cloud
9 5 (1.28%) Avaya
9 5 (1.28%) iManage
9 5 (1.28%) Mitel
10 4 (1.03%) Cisco
10 4 (1.03%) Citrix
10 4 (1.03%) VMware