Support Manager Jobs

Support Manager
UK

The median Support Manager salary in the UK is £57,500 per year, according to job vacancies posted during the 6 months leading to 3 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Jun 2025
Same period 2024 Same period 2023
Rank 440 623 778
Rank change year-on-year +183 +155 +2
Permanent jobs requiring a Support Manager 291 290 170
As % of all permanent jobs advertised in the UK 0.52% 0.28% 0.18%
As % of the Job Titles category 0.58% 0.29% 0.20%
Number of salaries quoted 170 237 148
10th Percentile £32,500 £35,000 £37,325
25th Percentile £45,000 £41,250 £46,403
Median annual salary (50th Percentile) £57,500 £50,000 £57,500
Median % change year-on-year +15.00% -13.04% +4.55%
75th Percentile £67,500 £60,000 £75,000
90th Percentile £75,000 £78,750 £90,000
UK excluding London median annual salary £51,500 £49,250 £55,000
% change year-on-year +4.57% -10.45% +15.79%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,265 99,846 86,547
% of permanent jobs with a recognized job title 90.36% 94.87% 91.30%
Number of salaries quoted 26,239 70,998 55,960
10th Percentile £28,500 £28,500 £32,500
25th Percentile £40,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,967 £50,000 £53,500
% change year-on-year +1.93% -6.54% +6.49%

Support Manager
Job Vacancy Trend

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Manager in the UK

Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing Support Manager.

Salary trend for Support Manager in the UK

Support Manager
Salary Histogram

Salary distribution for jobs citing Support Manager over the 6 months to 3 June 2025.

Salary histogram for Support Manager in the UK

Support Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the UK over the 6 months to 3 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +172 277 £57,500 +15.00% 74
UK excluding London +181 191 £51,500 +4.57% 46
North of England +101 112 £47,500 +23.38% 12
London +101 87 £65,000 +4.00% 33
Yorkshire +131 86 £51,250 +46.43% 4
Work from Home +124 77 £57,500 +4.55% 25
East of England +72 30 £51,500 -10.43% 7
North West +12 26 £47,500 +15.15% 8
South East +79 24 £45,000 -10.00% 11
Midlands +34 18 £57,500 +15.00% 7
West Midlands +48 14 £57,500 +15.00% 5
Scotland +104 5 - - 3
East Midlands +25 4 £47,500 +5.56% 2
South West +82 1 £50,721 +1.44% 5
Wales +43 1 £30,000 -45.45% 2

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 3 June 2025, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Manager in the job title.

1 179 (61.51%) Social Skills
2 105 (36.08%) Manufacturing
3 103 (35.40%) Continuous Improvement
4 96 (32.99%) Electronics
5 94 (32.30%) Degree
6 91 (31.27%) Marketing
7 81 (27.84%) Problem-Solving
8 75 (25.77%) Presentation Skills
9 74 (25.43%) Mathematics
9 74 (25.43%) Physics
10 58 (19.93%) Finance
11 54 (18.56%) ITIL
11 54 (18.56%) Service Delivery
12 52 (17.87%) Microsoft
13 43 (14.78%) Microsoft 365
14 40 (13.75%) Agile
15 37 (12.71%) Change Management
15 37 (12.71%) Project Management
16 36 (12.37%) Cybersecurity
17 34 (11.68%) Root Cause Analysis
17 34 (11.68%) Service Management
18 32 (11.00%) ITSM
18 32 (11.00%) SLA
18 32 (11.00%) Analytical Skills
19 31 (10.65%) Mentoring
19 31 (10.65%) Telecoms
19 31 (10.65%) Customer Service
20 29 (9.97%) Azure
20 29 (9.97%) Incident Management
21 26 (8.93%) Coaching

Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.44%) SharePoint
2 6 (2.06%) Microsoft Exchange
Applications
1 10 (3.44%) Microsoft Office
Business Applications
1 7 (2.41%) Dynamics CRM
2 3 (1.03%) Elite 3E
3 1 (0.34%) Siebel CRM
Cloud Services
1 43 (14.78%) Microsoft 365
2 29 (9.97%) Azure
3 9 (3.09%) Azure DevOps
4 8 (2.75%) AWS
4 8 (2.75%) Entra ID
4 8 (2.75%) Power Platform
5 6 (2.06%) Dynamics 365
5 6 (2.06%) SaaS
6 5 (1.72%) Cloud Computing
6 5 (1.72%) GCP
6 5 (1.72%) PowerApps
7 3 (1.03%) OneDrive
8 1 (0.34%) Microsoft Copilot
8 1 (0.34%) Microsoft Purview
8 1 (0.34%) Mimecast
8 1 (0.34%) Power Automate
Communications & Networking
1 15 (5.15%) Structured Cabling
2 8 (2.75%) Network Security
3 5 (1.72%) HTTP
3 5 (1.72%) Wireless
4 3 (1.03%) SD-WAN
4 3 (1.03%) WAN
5 2 (0.69%) DHCP
5 2 (0.69%) DNS
5 2 (0.69%) MPLS
6 1 (0.34%) Firewall
6 1 (0.34%) IPv4
6 1 (0.34%) TCP/IP
6 1 (0.34%) VLAN
6 1 (0.34%) VoIP
6 1 (0.34%) VPN
Database & Business Intelligence
1 5 (1.72%) NoSQL
2 1 (0.34%) Power BI
2 1 (0.34%) Relational Database
2 1 (0.34%) SQL Server
2 1 (0.34%) SQL Server Integration Services
Development Applications
1 3 (1.03%) JIRA
General
1 179 (61.51%) Social Skills
2 105 (36.08%) Manufacturing
3 96 (32.99%) Electronics
4 91 (31.27%) Marketing
5 75 (25.77%) Presentation Skills
6 58 (19.93%) Finance
7 32 (11.00%) Analytical Skills
8 31 (10.65%) Telecoms
9 21 (7.22%) Public Sector
10 13 (4.47%) Legal
11 12 (4.12%) Law
12 10 (3.44%) Retail
13 6 (2.06%) Back Office
14 3 (1.03%) Advertising
14 3 (1.03%) Publishing
15 2 (0.69%) Organisational Skills
16 1 (0.34%) Health Technology
16 1 (0.34%) Inclusion and Diversity
16 1 (0.34%) Influencing Skills
16 1 (0.34%) Police
Libraries, Frameworks & Software Standards
1 7 (2.41%) .NET
2 6 (2.06%) .NET Framework
2 6 (2.06%) JSON
3 5 (1.72%) Pandas
3 5 (1.72%) Puppeteer
3 5 (1.72%) Scrapy
4 1 (0.34%) FIX Protocol
4 1 (0.34%) HTML
4 1 (0.34%) Oracle Fusion
Miscellaneous
1 8 (2.75%) Management Information System
2 7 (2.41%) Driving Licence
3 5 (1.72%) Linux Command Line
4 4 (1.37%) Reinsurance
4 4 (1.37%) Security Posture
5 3 (1.03%) Onboarding
6 1 (0.34%) Educational Technology
6 1 (0.34%) Hedge funds
6 1 (0.34%) NHS
6 1 (0.34%) Self-Motivation
Operating Systems
1 26 (8.93%) Windows
2 8 (2.75%) Windows Server
3 5 (1.72%) Linux
4 3 (1.03%) Windows Server 2012
4 3 (1.03%) Windows Server 2016
4 3 (1.03%) Windows Server 2019
5 2 (0.69%) Apple iOS
5 2 (0.69%) Mac OS
6 1 (0.34%) Android
6 1 (0.34%) Windows 10
Processes & Methodologies
1 103 (35.40%) Continuous Improvement
2 81 (27.84%) Problem-Solving
3 74 (25.43%) Mathematics
3 74 (25.43%) Physics
4 54 (18.56%) ITIL
4 54 (18.56%) Service Delivery
5 40 (13.75%) Agile
6 37 (12.71%) Change Management
6 37 (12.71%) Project Management
7 36 (12.37%) Cybersecurity
8 34 (11.68%) Root Cause Analysis
8 34 (11.68%) Service Management
9 32 (11.00%) ITSM
10 31 (10.65%) Customer Service
10 31 (10.65%) Mentoring
11 29 (9.97%) Incident Management
12 26 (8.93%) Coaching
13 22 (7.56%) ERP
14 21 (7.22%) Analytics
14 21 (7.22%) CRM
Programming Languages
1 13 (4.47%) Python
2 9 (3.09%) PowerShell
3 8 (2.75%) Java
3 8 (2.75%) SQL
4 5 (1.72%) JavaScript
Qualifications
1 94 (32.30%) Degree
2 25 (8.59%) CISSP
2 25 (8.59%) PMI Certification
2 25 (8.59%) PMP
3 16 (5.50%) CISA
4 13 (4.47%) Computer Science Degree
5 6 (2.06%) Security Cleared
6 5 (1.72%) HNC
6 5 (1.72%) SC Cleared
7 2 (0.69%) DBS Check
7 2 (0.69%) ITIL Foundation Certificate
8 1 (0.34%) A+ Certification
8 1 (0.34%) MCITP
8 1 (0.34%) Microsoft Certification
Quality Assurance & Compliance
1 32 (11.00%) SLA
2 25 (8.59%) QA
3 23 (7.90%) GDPR
4 19 (6.53%) Cyber Essentials
5 18 (6.19%) Cyber Essentials PLUS
6 16 (5.50%) Sarbanes-Oxley
7 7 (2.41%) ISO/IEC 27001
8 5 (1.72%) ISO 9001
9 1 (0.34%) Data Quality
9 1 (0.34%) ISO 13485
System Software
1 22 (7.56%) Active Directory
2 4 (1.37%) VMware Infrastructure
3 1 (0.34%) Hyper-V
Systems Management
1 5 (1.72%) Microsoft Intune
2 3 (1.03%) SCCM
3 1 (0.34%) Panaseer
Vendors
1 52 (17.87%) Microsoft
2 17 (5.84%) SAP
3 13 (4.47%) Facebook
4 7 (2.41%) Siebel
5 6 (2.06%) Citrix
5 6 (2.06%) Salesforce
6 5 (1.72%) Liquidlogic
7 4 (1.37%) VMware
8 3 (1.03%) CheckPoint
8 3 (1.03%) Cisco
8 3 (1.03%) iManage
8 3 (1.03%) Intapp
8 3 (1.03%) Meraki
8 3 (1.03%) Riverbed
9 1 (0.34%) Atlassian
9 1 (0.34%) Commvault
9 1 (0.34%) Oracle
9 1 (0.34%) ServiceNow
9 1 (0.34%) Sitecore
9 1 (0.34%) Sun