The median annual salary for a Support Manager was £47,500 in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 686 606 640
Rank change year-on-year -80 +34  
Permanent jobs requiring a Support Manager 206 339 356
As % of all permanent IT jobs advertised in the UK 0.23% 0.34% 0.33%
As % of the Job Titles category 0.24% 0.36% 0.34%
Number of salaries quoted 162 309 302
Median salary £47,500 £52,500 £48,750
Median salary % change year-on-year -9.52% +7.69%  
90% offered a salary of more than £30,200 £30,000 £32,500
10% offered a salary of more than £75,000 £70,000 £77,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year -5.55% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85544 95045 105654
As % of all permanent IT job vacancies advertised in the UK 95.95% 96.52% 96.56%
Number of salaries quoted 69856 80154 87088
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager.

Salary trend for Support Manager in the UK

Support Manager
Salary Histogram

The salary distribution of IT jobs citing Support Manager over the 3 months to 27 June 2017.

Salary histogram for Support Manager in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -65 202 £46,250 -11.90% 26
London +25 113 £52,000 -13.33% 12
City of London +45 32 £50,000 -13.04% 5
South East +18 25 £48,000 -12.72% 5
East of England -16 15 £50,000 +17.64% 3
North West -41 15 £32,000 -20.00%
Hertfordshire +1 12 £50,000 -20.00% 1
South West -17 12 £42,500 +13.33% 2
Surrey +35 10 £66,500 +56.47% 2
Yorkshire -8 10 £35,000 +16.66% 1
West Yorkshire +16 9 £35,000 -26.31% 1
Manchester -31 8 £35,000 -22.22%
Bristol -32 8 £47,500 +11.76%
West Midlands -17 7 £41,500 +33.87% 1
East Midlands -20 6 £40,000 -36.00% 2
Watford - 6 £47,500 -
Leeds +10 5 £70,000 +122.22% 1
Buckinghamshire +7 5 £55,000 +15.78% 1
Milton Keynes -4 5 £55,000 +15.78% 1
Cheshire -29 5 £30,000 -16.66%
Oxfordshire +11 4 £45,000 -18.18%
Wakefield - 4 £33,750 -
Warrington - 4 £30,000 -
Hampshire +7 3 £40,000 -27.27%
Birmingham +7 3 £30,000 -
Scotland +3 3 - - 1
Glasgow - 3 - -
Coventry - 3 £51,500 -
Derbyshire +13 2 £37,500 - 1
Ipswich +7 2 £46,250 -22.91%

Support Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Manager in the job title.

1 162 (39.80%) ITIL
2 107 (26.29%) Windows
3 96 (23.59%) Finance
4 85 (20.88%) Service Delivery
4 85 (20.88%) Microsoft
5 80 (19.66%) SLA
6 54 (13.27%) Service Management
6 54 (13.27%) Project Management
7 48 (11.79%) Microsoft Office
8 47 (11.55%) Active Directory
9 45 (11.06%) Stakeholder Management
10 38 (9.34%) SQL
10 38 (9.34%) Mentoring
11 37 (9.09%) SAP
12 36 (8.85%) SQL Server
12 36 (8.85%) People Management
13 35 (8.60%) VMware
14 34 (8.35%) Line Management
14 34 (8.35%) Windows Server
15 33 (8.11%) SharePoint
16 32 (7.86%) Performance Management
17 30 (7.37%) Incident Management
17 30 (7.37%) ITIL Certification
17 30 (7.37%) Citrix
18 28 (6.88%) Data Centre
18 28 (6.88%) Agile Software Development
18 28 (6.88%) .NET
19 27 (6.63%) Microsoft Excel
19 27 (6.63%) SaaS
20 26 (6.39%) Telecoms

Support Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (8.11%) SharePoint
2 23 (5.65%) MS Exchange
3 11 (2.70%) Exchange Server 2010
4 9 (2.21%) Tomcat
5 8 (1.97%) IIS
6 7 (1.72%) Exchange Server 2013
7 4 (0.98%) Apache
8 3 (0.74%) Exchange Server 2007
8 3 (0.74%) WebSphere
9 2 (0.49%) Adobe Experience Manager
9 2 (0.49%) Confluence
9 2 (0.49%) Skype for Business
10 1 (0.25%) BizTalk Server
10 1 (0.25%) Blackberry Enterprise Server
10 1 (0.25%) DataSynapse
10 1 (0.25%) Oracle SOA Suite
Applications
1 48 (11.79%) Microsoft Office
2 27 (6.63%) Microsoft Excel
3 25 (6.14%) Microsoft PowerPoint
4 7 (1.72%) Spreadsheet
5 3 (0.74%) Microsoft Project
6 2 (0.49%) MS Visio
Business Applications
1 12 (2.95%) Dynamics CRM
2 5 (1.23%) SAP HR
3 4 (0.98%) Dynamics AX
3 4 (0.98%) SAP SCM
4 3 (0.74%) SAP CO
4 3 (0.74%) SAP FI
4 3 (0.74%) SAP FI/CO
4 3 (0.74%) SAP Oil and Gas
4 3 (0.74%) SAP PS
4 3 (0.74%) SAP SRM
4 3 (0.74%) Unit4 Business World
4 3 (0.74%) Visualfiles
5 2 (0.49%) BusinessWorks
5 2 (0.49%) Oracle EBS
6 1 (0.25%) Dynamics NAV
6 1 (0.25%) SAP MM
6 1 (0.25%) SAP Payroll
6 1 (0.25%) SAP PP
6 1 (0.25%) SAP QM
6 1 (0.25%) SAP WM
Cloud Services
1 27 (6.63%) SaaS
2 25 (6.14%) Office 365
3 15 (3.69%) Microsoft Azure
4 6 (1.47%) SuccessFactors
5 4 (0.98%) Amazon AWS
6 2 (0.49%) Azure Active Directory
6 2 (0.49%) G Suite
7 1 (0.25%) Dropbox
Communications & Networking
1 22 (5.41%) Firewall
1 22 (5.41%) LAN
1 22 (5.41%) TCP/IP
2 19 (4.67%) WAN
3 11 (2.70%) DHCP
3 11 (2.70%) DNS
3 11 (2.70%) Internet
4 10 (2.46%) Skype
5 9 (2.21%) VPN
6 8 (1.97%) SAN
6 8 (1.97%) Wi-Fi
7 7 (1.72%) Unified Communications
8 5 (1.23%) VoIP
9 4 (0.98%) BGP
9 4 (0.98%) MPLS
9 4 (0.98%) OSPF
9 4 (0.98%) VLAN
9 4 (0.98%) Wireless
10 3 (0.74%) NAS
11 2 (0.49%) HTTP
Database & Business Intelligence
1 36 (8.85%) SQL Server
2 11 (2.70%) SAP BW
3 9 (2.21%) SAP HANA
4 8 (1.97%) BusinessObjects
4 8 (1.97%) SQL Server Reporting Services
5 7 (1.72%) SQL Server Integration Services
6 6 (1.47%) Crystal Reports
6 6 (1.47%) MySQL
7 3 (0.74%) BusinessObjects Business Intelligence
7 3 (0.74%) Data Warehouse
7 3 (0.74%) OLAP
7 3 (0.74%) Oracle OLAP
7 3 (0.74%) SQL Server 2012
8 2 (0.49%) PowerCenter
8 2 (0.49%) Relational Database
9 1 (0.25%) Apache Cassandra
9 1 (0.25%) GIS
9 1 (0.25%) Hadoop
9 1 (0.25%) NoSQL
9 1 (0.25%) SQL Server 2008
Development Applications
1 7 (1.72%) Octopus Deploy
1 7 (1.72%) TeamCity
1 7 (1.72%) Visual Studio
2 3 (0.74%) Team Foundation Server
3 2 (0.49%) ClearCase
3 2 (0.49%) JIRA
3 2 (0.49%) Subversion
4 1 (0.25%) Cucumber
General
1 96 (23.59%) Finance
2 26 (6.39%) Telecoms
3 19 (4.67%) Banking
4 13 (3.19%) Front Office
4 13 (3.19%) Retail
5 12 (2.95%) Back Office
5 12 (2.95%) Financial Institution
5 12 (2.95%) Investment Banking
5 12 (2.95%) Marketing
6 8 (1.97%) Law
7 7 (1.72%) Legal
7 7 (1.72%) Manufacturing
8 5 (1.23%) Billing
8 5 (1.23%) Electronics
8 5 (1.23%) Pharmaceutical
8 5 (1.23%) Retail Banking
9 4 (0.98%) Digital Economy
9 4 (0.98%) Spanish Language
10 3 (0.74%) Arabic Language
11 2 (0.49%) Japanese Language
Libraries, Frameworks & Software Standards
1 28 (6.88%) .NET
2 9 (2.21%) ASP.NET
3 8 (1.97%) CSS
3 8 (1.97%) SAP Fiori
3 8 (1.97%) SAP PI
4 7 (1.72%) jQuery
5 6 (1.47%) .NET Framework
6 3 (0.74%) HTML
7 2 (0.49%) LAMP
7 2 (0.49%) Middleware
8 1 (0.25%) AngularJS
8 1 (0.25%) ASP.NET MVC
8 1 (0.25%) ASP.NET MVC 3
8 1 (0.25%) COM+
8 1 (0.25%) Entity Framework
8 1 (0.25%) IBM Integration Bus
8 1 (0.25%) JSON
8 1 (0.25%) Kendo UI
8 1 (0.25%) WebSphere MQ
8 1 (0.25%) XML
Miscellaneous
1 28 (6.88%) Data Centre
2 19 (4.67%) Analytical Skills
3 15 (3.69%) Management Information System
4 8 (1.97%) Computer Science
5 6 (1.47%) Enterprise Software
5 6 (1.47%) Reinsurance
5 6 (1.47%) User Experience
6 5 (1.23%) Equities
6 5 (1.23%) Fixed Income
6 5 (1.23%) FMCG
7 4 (0.98%) Blackberry
7 4 (0.98%) Clustering
7 4 (0.98%) CMDB
7 4 (0.98%) Smartphone
8 3 (0.74%) Client/Server
8 3 (0.74%) Driving Licence
8 3 (0.74%) Greenfield Project
8 3 (0.74%) NHS
8 3 (0.74%) Virtual Team
9 2 (0.49%) Linux Command Line
Operating Systems
1 107 (26.29%) Windows
2 34 (8.35%) Windows Server
3 26 (6.39%) Linux
4 20 (4.91%) Unix
5 18 (4.42%) Windows Server 2012
6 17 (4.18%) Windows 7
6 17 (4.18%) Windows Server 2008
7 15 (3.69%) Windows 10
8 6 (1.47%) Mac OS X
9 5 (1.23%) Android
9 5 (1.23%) Apple iOS
9 5 (1.23%) Windows 8
10 3 (0.74%) Solaris
10 3 (0.74%) Windows Server 2003
10 3 (0.74%) Windows XP
11 1 (0.25%) HPUX
11 1 (0.25%) Red Hat Enterprise Linux
11 1 (0.25%) SUSE
Processes & Methodologies
1 162 (39.80%) ITIL
2 85 (20.88%) Service Delivery
3 54 (13.27%) Project Management
3 54 (13.27%) Service Management
4 45 (11.06%) Stakeholder Management
5 38 (9.34%) Mentoring
6 36 (8.85%) People Management
7 34 (8.35%) Line Management
8 32 (7.86%) Performance Management
9 30 (7.37%) Incident Management
10 28 (6.88%) Agile Software Development
11 26 (6.39%) Business Intelligence
11 26 (6.39%) Service Delivery Management
12 25 (6.14%) Change Management
13 24 (5.90%) Coaching
13 24 (5.90%) Contract Management
13 24 (5.90%) PRINCE2
14 23 (5.65%) Statistics
15 22 (5.41%) Escalation Management
15 22 (5.41%) Problem Management
Programming Languages
1 38 (9.34%) SQL
2 24 (5.90%) Java
3 20 (4.91%) C#
4 11 (2.70%) PowerShell
5 9 (2.21%) JavaScript
6 8 (1.97%) ABAP
6 8 (1.97%) C
7 7 (1.72%) COBOL
8 6 (1.47%) T-SQL
9 4 (0.98%) PHP
10 3 (0.74%) PL/SQL
11 2 (0.49%) AWK
11 2 (0.49%) Bash Shell
11 2 (0.49%) sed
11 2 (0.49%) Shell Script
12 1 (0.25%) Python
12 1 (0.25%) VB.NET
Qualifications
1 30 (7.37%) ITIL Certification
2 23 (5.65%) Degree
3 22 (5.41%) Microsoft Certification
4 15 (3.69%) MCSE
5 9 (2.21%) PMI Certification
5 9 (2.21%) PMP
6 7 (1.72%) CCA
6 7 (1.72%) Citrix Certification
6 7 (1.72%) SC Cleared
6 7 (1.72%) Security Cleared
7 6 (1.47%) MCSA
8 4 (0.98%) Cisco Certification
9 3 (0.74%) CCNA
9 3 (0.74%) CCNP
9 3 (0.74%) MCP
9 3 (0.74%) VMware Certified Professional (VCP)
10 2 (0.49%) APMP
10 2 (0.49%) DBS Check
10 2 (0.49%) ITIL Foundation Certificate
10 2 (0.49%) MBCS
Quality Assurance & Compliance
1 80 (19.66%) SLA
2 10 (2.46%) QA
3 6 (1.47%) ISO/IEC 27001
4 5 (1.23%) PMO
5 4 (0.98%) PCI DSS
6 3 (0.74%) ISO 9001
7 2 (0.49%) ISO 22301
7 2 (0.49%) ISO/IEC 20000
7 2 (0.49%) P3O
7 2 (0.49%) Sarbanes-Oxley
8 1 (0.25%) Data Quality
System Software
1 47 (11.55%) Active Directory
2 21 (5.16%) VMware Infrastructure
3 13 (3.19%) VMware ESXi
4 8 (1.97%) Hyper-V
4 8 (1.97%) XenDesktop
5 7 (1.72%) vSphere
5 7 (1.72%) XenApp
6 2 (0.49%) Terminal Server
6 2 (0.49%) Virtual Servers
7 1 (0.25%) XenServer
Systems Management
1 12 (2.95%) SCCM
2 6 (1.47%) Backup Exec
3 3 (0.74%) Ansible
4 2 (0.49%) Microsoft Clustering
4 2 (0.49%) Packer
4 2 (0.49%) ServiceCenter
4 2 (0.49%) Symantec Enterprise Vault
4 2 (0.49%) Terraform
4 2 (0.49%) Tivoli
4 2 (0.49%) vMotion
5 1 (0.25%) EMC NetWorker
5 1 (0.25%) ITRS Geneos
5 1 (0.25%) Microsoft Data Protection Manager
5 1 (0.25%) NetCrunch
5 1 (0.25%) Puppet
Vendors
1 85 (20.88%) Microsoft
2 37 (9.09%) SAP
3 35 (8.60%) VMware
4 30 (7.37%) Citrix
5 25 (6.14%) Oracle
6 17 (4.18%) Cisco
7 10 (2.46%) Adobe
8 7 (1.72%) Apple
8 7 (1.72%) CA
8 7 (1.72%) CA Agile Central
9 6 (1.47%) Ariba
9 6 (1.47%) IBM
10 5 (1.23%) HP
11 4 (0.98%) Dell
11 4 (0.98%) Google
11 4 (0.98%) NetApp
12 3 (0.74%) hybris
12 3 (0.74%) Informatica
12 3 (0.74%) SolarWinds
12 3 (0.74%) Veeam
Leeds, West Yorkshire
Leidos
Posted: 11 hours ago
Telford, Shropshire
Oscar
Salary: £23000 - £27000 per annum
Posted: Yesterday
London
McGregor Boyall
Salary: £100000 - £120000 per annum
Posted: 15 hours ago
City, London
I3
Salary: £70000 - £80000 per annum + benefits + bonus
Posted: 5 days ago
Guildford, Surrey
I3
Salary: £70000 - £80000 per annum + benefits + bonus
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 4 days ago
City, London
Square One Resources
Salary: Unspecified DOE
Posted: 5 days ago
Poole, Dorset
Reflex Computer Recruitment
Salary: £28000 per annum + Bens
Posted: 6 days ago
Shoreham-By-Sea
Bluetown Online LTD
Posted: 9 days ago
Edinburgh, Midlothian
Soultek (Scotland) Ltd
Posted: 5 days ago
City of London
Nigel Frank International
Salary: £45000 - £70000 per annum
Posted: 3 days ago
London
Aviva
Salary: Competitive
Posted: 25 days ago
Milton Keynes
Recruitment Genius Ltd
Posted: 11 days ago
Colchester, Essex
Hurren and Hope
Salary: £30k - 40k per year + Benefits
Posted: 5 days ago
Chelmsford, Essex
Clearwater People Solutions
Salary: £40000 - £50000 Per Annum benefits
Posted: 4 days ago
London
Hays London City Cheapside
Salary: £30000.00 - £35000.00 per annum + Benifits
Posted: 15 days ago
Chesterfield
Hays Specialist Recruitment
Salary: £35000.00 - £40000.00 per annum
Posted: 27 days ago
City, London
ANSON MCCADE
Salary: £80,000 to £120,000
Posted: 6 days ago
Surrey
A.C. Nielsen
Posted: 22 days ago
London
Recruitment Genius Ltd
Salary: £30000 - £50000 per annum
Posted: 22 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive+Bens+Car
Posted: 26 days ago
London
Mitsubishi UFJ Ltd
Salary: Competitive
Posted: 12 days ago
London
Recruitment Genius Ltd
Salary: £30000 - £50000 per annum
Posted: 27 days ago
Brighton
Computer Futures
Salary: competitive
Posted: 26 days ago