Support Manager Job Trends

Support Manager
UK

The median Support Manager salary in the UK is £50,000 per year, according to job vacancies posted during the 6 months leading to 10 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Aug 2026
Same period 2025 Same period 2024
Rank 505 389 559
Rank change year-on-year -116 +170 +113
Permanent jobs requiring a Support Manager 295 339 265
As % of all permanent jobs in the UK 0.28% 0.68% 0.32%
As % of the Job Titles category 0.30% 0.75% 0.34%
Number of salaries quoted 271 209 211
10th Percentile £35,000 £37,000 £30,000
25th Percentile £41,250 £42,500 £40,625
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -14.53%
75th Percentile £63,750 £67,500 £55,000
90th Percentile £87,500 £87,500 £67,500
UK excluding London median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% -14.53%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,566 44,909 78,876
% of permanent jobs with a recognized job title 94.05% 89.96% 94.99%
Number of salaries quoted 68,087 26,709 53,036
10th Percentile £30,000 £28,250 £30,000
25th Percentile £40,000 £36,650 £40,000
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - -8.33%
75th Percentile £75,000 £75,000 £72,000
90th Percentile £96,250 £95,000 £91,250
UK excluding London median annual salary £52,500 £48,750 £50,000
% change year-on-year +7.69% -2.50% -6.54%

Support Manager
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Support Manager' in the job title relative to all permanent IT jobs advertised.

Support Manager job vacancy trend in the UK

Support Manager
Salary Trend

Salary distribution trend for Support Manager job vacancies in the UK.

Salary distribution trend for Support Manager job vacancies in the UK

Support Manager
Salary Histogram

Salary distribution for jobs citing Support Manager over the 6 months to 10 August 2026.

Salary histogram for Support Manager in the UK

Support Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the UK over the 6 months to 10 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -104 279 £50,000 -4.76% 34
UK excluding London -92 221 £50,000 +5.26% 26
Work from Home -17 95 £50,000 -13.04% 12
South East +24 80 £50,000 +11.11% 8
Midlands +10 67 £50,000 -4.76% 4
London -88 66 £75,000 +15.38% 11
North of England -115 42 £50,000 +5.26% 5
East Midlands +11 36 £50,000 +25.00% 4
West Midlands -17 31 £52,500 -
South West -52 20 £47,500 +8.57% 6
Yorkshire -103 19 £30,000 -47.83% 3
North West -28 15 £55,000 +18.92% 2
North East - 8 £60,000 -
Scotland +3 5 £40,000 +14.29%
East of England -60 4 £55,679 +8.11% 1
Wales - 3 £47,500 - 1

Support Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 10 August 2026, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Support Manager in the job title.

1 84 (28.47%) Continuous Improvement
2 78 (26.44%) Service Delivery
3 71 (24.07%) Microsoft
4 57 (19.32%) ITIL
5 45 (15.25%) Problem-Solving
6 44 (14.92%) Service Management
7 42 (14.24%) Project Management
8 40 (13.56%) CRM
9 37 (12.54%) Azure
9 37 (12.54%) Customer Service
9 37 (12.54%) Root Cause Analysis
9 37 (12.54%) Stakeholder Management
10 36 (12.20%) Incident Management
11 35 (11.86%) ERP
11 35 (11.86%) SaaS
12 33 (11.19%) Microsoft 365
13 32 (10.85%) Project Delivery
14 31 (10.51%) Windows
15 30 (10.17%) Customer Experience
16 28 (9.49%) Mentoring
17 26 (8.81%) SLA
18 25 (8.47%) Agile
18 25 (8.47%) Power Automate
19 24 (8.14%) Degree
19 24 (8.14%) Problem Management
19 24 (8.14%) SQL
20 23 (7.80%) ITSM
20 23 (7.80%) Power BI
20 23 (7.80%) Power Platform
21 20 (6.78%) Active Directory

Support Manager Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (4.07%) Microsoft Exchange
2 7 (2.37%) OpenEdge
2 7 (2.37%) SharePoint
Applications
1 12 (4.07%) Microsoft Project
2 7 (2.37%) Microsoft Excel
3 2 (0.68%) Microsoft Office
Business Applications
1 8 (2.71%) SAP HCM
2 5 (1.69%) JDE EnterpriseOne
3 2 (0.68%) Fidessa
3 2 (0.68%) SAP Payroll
3 2 (0.68%) SAP S/4HANA
4 1 (0.34%) Misys Equation
4 1 (0.34%) Misys Midas
Cloud Services
1 37 (12.54%) Azure
2 35 (11.86%) SaaS
3 33 (11.19%) Microsoft 365
4 25 (8.47%) Power Automate
5 23 (7.80%) Power Platform
6 14 (4.75%) Entra ID
7 8 (2.71%) SuccessFactors
8 5 (1.69%) AWS
8 5 (1.69%) Google Workspace
9 2 (0.68%) OCI
9 2 (0.68%) Slack
10 1 (0.34%) Dynamics 365
Communications & Networking
1 10 (3.39%) VPN
2 6 (2.03%) DHCP
2 6 (2.03%) DNS
2 6 (2.03%) Firewall
3 5 (1.69%) Cisco IOS
3 5 (1.69%) LAN
3 5 (1.69%) VLAN
4 3 (1.02%) TCP/IP
5 1 (0.34%) Broadband
5 1 (0.34%) FIX Connectivity
5 1 (0.34%) Wireless
Database & Business Intelligence
1 23 (7.80%) Power BI
2 3 (1.02%) SQL Server
3 2 (0.68%) SAP HANA
4 1 (0.34%) Oracle Reports
Development Applications
1 11 (3.73%) JIRA
General
1 72 (24.41%) Social Skills
2 41 (13.90%) Finance
3 19 (6.44%) Analytical Skills
3 19 (6.44%) Banking
4 16 (5.42%) Manufacturing
4 16 (5.42%) Retail
5 11 (3.73%) Public Sector
6 9 (3.05%) Inclusion and Diversity
6 9 (3.05%) Organisational Skills
7 8 (2.71%) Financial Institution
7 8 (2.71%) Marketing
8 5 (1.69%) Local Government
9 4 (1.36%) Law
9 4 (1.36%) Legal
10 3 (1.02%) Electronics
11 2 (0.68%) Aerospace
11 2 (0.68%) Front Office
11 2 (0.68%) Presentation Skills
12 1 (0.34%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (4.75%) Oracle Fusion
2 1 (0.34%) FIX Protocol
Miscellaneous
1 26 (8.81%) Onboarding
2 23 (7.80%) Management Information System
3 17 (5.76%) Enterprise Software
4 10 (3.39%) AS400
5 7 (2.37%) Educational Technology
5 7 (2.37%) Product Ownership
6 6 (2.03%) e-Learning
6 6 (2.03%) FMCG
6 6 (2.03%) Virtual Team
7 2 (0.68%) CMDB
7 2 (0.68%) Data Centre
7 2 (0.68%) Data Protection Act
7 2 (0.68%) iPhone
7 2 (0.68%) iSeries
7 2 (0.68%) Learning Management System
7 2 (0.68%) Self-Motivation
7 2 (0.68%) SystemC
8 1 (0.34%) Legacy Systems
8 1 (0.34%) Operational Technology
8 1 (0.34%) Smart Home
Operating Systems
1 31 (10.51%) Windows
2 17 (5.76%) Windows Server
3 10 (3.39%) Windows 10
4 7 (2.37%) Mac OS
5 5 (1.69%) Linux
6 2 (0.68%) Apple iOS
7 1 (0.34%) CentOS
7 1 (0.34%) Rocky
7 1 (0.34%) Unix
Processes & Methodologies
1 84 (28.47%) Continuous Improvement
2 78 (26.44%) Service Delivery
3 57 (19.32%) ITIL
4 45 (15.25%) Problem-Solving
5 44 (14.92%) Service Management
6 42 (14.24%) Project Management
7 40 (13.56%) CRM
8 37 (12.54%) Customer Service
8 37 (12.54%) Root Cause Analysis
8 37 (12.54%) Stakeholder Management
9 36 (12.20%) Incident Management
10 35 (11.86%) ERP
11 32 (10.85%) Project Delivery
12 30 (10.17%) Customer Experience
13 28 (9.49%) Mentoring
14 25 (8.47%) Agile
15 24 (8.14%) Problem Management
16 23 (7.80%) ITSM
17 20 (6.78%) Disaster Recovery
18 19 (6.44%) Computer Science
Programming Languages
1 24 (8.14%) SQL
2 10 (3.39%) RPG
3 9 (3.05%) COBOL
4 7 (2.37%) C#
5 3 (1.02%) Python
6 2 (0.68%) ABAP
6 2 (0.68%) PowerShell
6 2 (0.68%) T-SQL
7 1 (0.34%) Bash
7 1 (0.34%) JavaScript
7 1 (0.34%) Perl
7 1 (0.34%) Ruby
Qualifications
1 24 (8.14%) Degree
2 13 (4.41%) Computer Science Degree
3 10 (3.39%) PMI Certification
3 10 (3.39%) PMP
4 5 (1.69%) CISSP
4 5 (1.69%) HNC
5 4 (1.36%) Security Cleared
6 2 (0.68%) DV Cleared
6 2 (0.68%) ITIL Certification
Quality Assurance & Compliance
1 26 (8.81%) SLA
2 17 (5.76%) QA
3 6 (2.03%) GDPR
4 5 (1.69%) Cyber Essentials
4 5 (1.69%) Cyber Essentials PLUS
4 5 (1.69%) GRC
4 5 (1.69%) PMO
5 2 (0.68%) EMIR
System Software
1 20 (6.78%) Active Directory
2 7 (2.37%) VMware Infrastructure
Systems Management
1 10 (3.39%) Microsoft Intune
2 9 (3.05%) SCCM
3 7 (2.37%) Jamf Pro
3 7 (2.37%) Kubernetes
Vendors
1 71 (24.07%) Microsoft
2 17 (5.76%) Oracle
3 10 (3.39%) IBM
3 10 (3.39%) ServiceNow
4 9 (3.05%) SolarWinds
5 8 (2.71%) SAP
6 7 (2.37%) VMware
7 5 (1.69%) Apple
7 5 (1.69%) Atlassian
7 5 (1.69%) Cisco
7 5 (1.69%) Google
7 5 (1.69%) JD Edwards
7 5 (1.69%) Okta
7 5 (1.69%) Palo Alto
7 5 (1.69%) Zoho
8 3 (1.02%) ION Trading
9 2 (0.68%) FIS
9 2 (0.68%) Freshdesk
9 2 (0.68%) Liquidlogic
10 1 (0.34%) Patsystems