Period
to 22 October 2018

The median annual salary for an Incident Manager was £47,500 in advertised job vacancies in England during the 6 months to 22 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Incident Manager
UK > England
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 896 980 929
Rank change year-on-year +84 -51 +101
Permanent jobs requiring an Incident Manager 221 196 283
As % of all permanent IT jobs advertised in England 0.14% 0.12% 0.16%
As % of the Job Titles category 0.15% 0.12% 0.16%
Number of salaries quoted 151 162 186
England median annual salary £47,500 £55,000 £45,000
Median salary % change year-on-year -13.64% +22.22% -5.26%
10th Percentile £36,250 £36,325 £30,625
90th Percentile £65,000 £80,000 £68,750
UK median annual salary £45,000 £55,000 £45,000
% change year-on-year -18.18% +22.22% -3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 147,424 156,891 172,845
% of permanent IT jobs with a recognized job title 95.99% 95.90% 96.57%
Number of salaries quoted 119,787 126,570 146,169
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £27,500 £27,500 £27,000
90th Percentile £82,500 £78,750 £77,500
UK median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +5.56%

Incident Manager
Job Vacancy Trend in England

Job postings that featured Incident Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Incident Manager in England

Incident Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Manager in England.

Salary trend for Incident Manager in England

Incident Manager
Salary Histogram in England

The salary distribution of IT jobs citing Incident Manager in England over the 6 months to 22 October 2018.

Salary histogram for Incident Manager in England

Incident Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Manager within the England region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +50 85 £45,000 -24.37% 3
North of England +43 52 £52,500 +23.53% 5
London -20 40 £61,532 +2.55% 7
Yorkshire +54 38 £52,500 +23.53% 1
Midlands +39 33 £41,250 +50.00% 2
West Midlands +34 23 £40,000 +45.45% 2
North West +16 12 £57,500 +4.55% 3
East of England +11 10 £52,500 +10.53% 1
East Midlands - 10 £48,750 -
North East -16 2 £40,000 +2.22% 1
South West -4 1 £60,000 +33.33%
Incident Manager
UK

Incident Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 22 October 2018, Incident Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Incident Manager in the job title.

1 178 (80.54%) Incident Management
2 172 (77.83%) ITIL
3 105 (47.51%) Problem Management
4 101 (45.70%) Service Management
5 54 (24.43%) ITIL V3
6 47 (21.27%) ITSM
6 47 (21.27%) Root Cause Analysis
7 45 (20.36%) Finance
8 37 (16.74%) ITIL Certification
9 36 (16.29%) SLA
9 36 (16.29%) Process Improvement
10 33 (14.93%) Problem-Solving
11 32 (14.48%) Stakeholder Management
12 30 (13.57%) Analytical Skills
13 26 (11.76%) Microsoft Office
14 25 (11.31%) Agile Software Development
15 22 (9.95%) Remedy
15 22 (9.95%) Trend Analysis
16 20 (9.05%) ServiceNow
17 19 (8.60%) Degree
17 19 (8.60%) Service Delivery
18 18 (8.14%) Management Information System
18 18 (8.14%) Disaster Recovery
18 18 (8.14%) Retail
19 17 (7.69%) Matrix Management
19 17 (7.69%) Line Management
20 16 (7.24%) Decision-Making
20 16 (7.24%) Change Management
21 15 (6.79%) Logistics
22 13 (5.88%) SC Cleared

Incident Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.71%) Skype for Business
2 5 (2.26%) Confluence
Applications
1 26 (11.76%) Microsoft Office
2 3 (1.36%) Microsoft Excel
3 2 (0.90%) Microsoft PowerPoint
Cloud Services
1 8 (3.62%) Google Cloud Platform
2 1 (0.45%) Amazon AWS
2 1 (0.45%) AWS Lambda
2 1 (0.45%) Serverless
2 1 (0.45%) Slack
Communications & Networking
1 7 (3.17%) Skype
2 5 (2.26%) GoToMeeting
3 3 (1.36%) Firewall
3 3 (1.36%) LAN
3 3 (1.36%) WAN
4 1 (0.45%) DMZ
4 1 (0.45%) Network Security
4 1 (0.45%) TCP/IP
4 1 (0.45%) Unified Communications
4 1 (0.45%) WebEx
4 1 (0.45%) Wireless
Database & Business Intelligence
1 2 (0.90%) SQL Server
2 1 (0.45%) Maltego
Development Applications
1 5 (2.26%) JIRA
General
1 45 (20.36%) Finance
2 18 (8.14%) Retail
3 3 (1.36%) Banking
4 1 (0.45%) Financial Institution
4 1 (0.45%) Publishing
4 1 (0.45%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (0.90%) .NET
1 2 (0.90%) Middleware
2 1 (0.45%) Elastic Stack
2 1 (0.45%) Regular Expression
Miscellaneous
1 30 (13.57%) Analytical Skills
2 18 (8.14%) Management Information System
3 11 (4.98%) Enterprise Software
3 11 (4.98%) Smart Meter
4 7 (3.17%) Self-Motivation
4 7 (3.17%) Virtual Team
5 4 (1.81%) Replication
6 3 (1.36%) Cyberthreat
7 1 (0.45%) Blog
7 1 (0.45%) FMCG
7 1 (0.45%) Greenfield Project
7 1 (0.45%) Hedge funds
7 1 (0.45%) Hybrid Cloud
7 1 (0.45%) Spread Betting
Operating Systems
1 2 (0.90%) Linux
2 1 (0.45%) Mac OS
2 1 (0.45%) Windows
Processes & Methodologies
1 178 (80.54%) Incident Management
2 172 (77.83%) ITIL
3 105 (47.51%) Problem Management
4 101 (45.70%) Service Management
5 54 (24.43%) ITIL V3
6 47 (21.27%) ITSM
6 47 (21.27%) Root Cause Analysis
7 36 (16.29%) Process Improvement
8 33 (14.93%) Problem-Solving
9 32 (14.48%) Stakeholder Management
10 25 (11.31%) Agile Software Development
11 22 (9.95%) Trend Analysis
12 19 (8.60%) Service Delivery
13 18 (8.14%) Disaster Recovery
14 17 (7.69%) Line Management
14 17 (7.69%) Matrix Management
15 16 (7.24%) Change Management
15 16 (7.24%) Decision-Making
16 15 (6.79%) Logistics
17 13 (5.88%) Business Continuity
Programming Languages
1 2 (0.90%) SQL
Qualifications
1 37 (16.74%) ITIL Certification
2 19 (8.60%) Degree
3 13 (5.88%) SC Cleared
3 13 (5.88%) Security Cleared
4 11 (4.98%) ITIL Foundation Certificate
5 6 (2.71%) MBA
6 4 (1.81%) DV Cleared
6 4 (1.81%) GCIH
7 3 (1.36%) CISM
7 3 (1.36%) CISMP
7 3 (1.36%) ISACA
8 2 (0.90%) CEH
8 2 (0.90%) CISSP
8 2 (0.90%) GIAC
9 1 (0.45%) CREST Certified
9 1 (0.45%) ECIH
9 1 (0.45%) GCIA
9 1 (0.45%) SANS
Quality Assurance & Compliance
1 36 (16.29%) SLA
2 6 (2.71%) Data Quality
2 6 (2.71%) ISO/IEC 20000
2 6 (2.71%) ISO/IEC 27001
2 6 (2.71%) PCI DSS
3 3 (1.36%) GDPR
System Software
1 2 (0.90%) Virtual Machines
2 1 (0.45%) Docker
Systems Management
1 2 (0.90%) CSIRT
2 1 (0.45%) Kubernetes
Vendors
1 22 (9.95%) Remedy
2 20 (9.05%) ServiceNow
3 8 (3.62%) Google
4 5 (2.26%) Microsoft
5 1 (0.45%) hybris
5 1 (0.45%) Splunk
5 1 (0.45%) Sun