Period
to 20 August 2018

The median annual salary for an Incident Manager was £45,000 in advertised job vacancies in England during the 6 months to 20 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Incident Manager
UK > England
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 927 974 958
Rank change year-on-year +47 -16 +34
Permanent jobs requiring an Incident Manager 212 199 273
As % of all permanent IT jobs advertised in England 0.13% 0.12% 0.15%
As % of the Job Titles category 0.14% 0.13% 0.15%
Number of salaries quoted 155 154 172
England median annual salary £45,000 £53,750 £50,000
Median salary % change year-on-year -16.28% +7.50% +11.11%
10th Percentile £36,250 £36,250 £27,000
90th Percentile £65,000 £80,000 £78,750
UK median annual salary £45,000 £52,500 £48,000
% change year-on-year -14.29% +9.38% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 151,900 158,819 179,497
% of permanent IT jobs with a recognized job title 96.24% 96.06% 96.63%
Number of salaries quoted 123,263 129,145 152,557
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £82,500 £78,750 £77,500
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Incident Manager
Job Vacancy Trend in England

Job postings that featured Incident Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Incident Manager in England

Incident Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Manager in England.

Salary trend for Incident Manager in England

Incident Manager
Salary Histogram in England

The salary distribution of IT jobs citing Incident Manager in England over the 6 months to 20 August 2018.

Salary histogram for Incident Manager in England

Incident Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Manager within the England region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +38 83 £45,000 -10.00% 7
North of England +58 60 £40,000 -7.25% 2
Yorkshire +69 46 £47,500 +11.76% 1
London -19 34 £53,750 -10.42% 1
Midlands +58 33 £41,500 -5.68% 3
West Midlands +38 23 £42,500 -3.41% 3
North West +20 10 £48,750 -11.36% 1
East Midlands - 10 £41,500 -
North East -20 4 £40,000 +6.67%
East of England -5 2 £51,250 +13.89% 2
Incident Manager
UK

Incident Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 20 August 2018, Incident Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Incident Manager in the job title.

1 171 (80.66%) ITIL
2 167 (78.77%) Incident Management
3 114 (53.77%) Problem Management
4 112 (52.83%) Service Management
5 63 (29.72%) ITIL V3
6 56 (26.42%) Finance
7 49 (23.11%) ITSM
8 43 (20.28%) SLA
9 42 (19.81%) Root Cause Analysis
10 38 (17.92%) Stakeholder Management
11 35 (16.51%) Problem-Solving
12 34 (16.04%) Process Improvement
13 30 (14.15%) ITIL Certification
14 26 (12.26%) Remedy
15 25 (11.79%) Management Information System
15 25 (11.79%) Agile Software Development
15 25 (11.79%) Analytical Skills
16 24 (11.32%) Trend Analysis
17 22 (10.38%) Disaster Recovery
18 21 (9.91%) ServiceNow
19 19 (8.96%) Matrix Management
20 17 (8.02%) Microsoft Office
20 17 (8.02%) Line Management
21 16 (7.55%) Service Delivery
22 15 (7.08%) Change Management
22 15 (7.08%) Retail
23 14 (6.60%) Decision-Making
24 13 (6.13%) Degree
25 12 (5.66%) Security Cleared
26 11 (5.19%) SC Cleared

Incident Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.83%) Confluence
1 6 (2.83%) Skype for Business
2 1 (0.47%) IIS
Applications
1 17 (8.02%) Microsoft Office
Cloud Services
1 2 (0.94%) Amazon AWS
2 1 (0.47%) AWS Lambda
2 1 (0.47%) Google Cloud Platform
2 1 (0.47%) Serverless
Communications & Networking
1 7 (3.30%) Skype
2 6 (2.83%) GoToMeeting
3 2 (0.94%) Firewall
4 1 (0.47%) Cisco ASA
4 1 (0.47%) Cisco Firepower
4 1 (0.47%) DMZ
4 1 (0.47%) LAN
4 1 (0.47%) Network Security
4 1 (0.47%) TCP/IP
4 1 (0.47%) Unified Communications
4 1 (0.47%) WAN
4 1 (0.47%) Wireless
Database & Business Intelligence
1 1 (0.47%) Maltego
Development Applications
1 6 (2.83%) JIRA
General
1 56 (26.42%) Finance
2 15 (7.08%) Retail
3 6 (2.83%) Banking
4 4 (1.89%) Publishing
5 1 (0.47%) Financial Institution
5 1 (0.47%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.47%) Elastic Stack
1 1 (0.47%) Regular Expression
1 1 (0.47%) Web Services
Miscellaneous
1 25 (11.79%) Analytical Skills
1 25 (11.79%) Management Information System
2 8 (3.77%) Enterprise Software
2 8 (3.77%) Smart Meter
3 5 (2.36%) Virtual Team
4 4 (1.89%) Replication
5 3 (1.42%) Blog
6 2 (0.94%) Blackberry
6 2 (0.94%) Cyberthreat
7 1 (0.47%) Computer Science
7 1 (0.47%) Hedge funds
7 1 (0.47%) Hybrid Cloud
7 1 (0.47%) Spread Betting
Operating Systems
1 2 (0.94%) Linux
1 2 (0.94%) Windows
2 1 (0.47%) Mac OS
Processes & Methodologies
1 171 (80.66%) ITIL
2 167 (78.77%) Incident Management
3 114 (53.77%) Problem Management
4 112 (52.83%) Service Management
5 63 (29.72%) ITIL V3
6 49 (23.11%) ITSM
7 42 (19.81%) Root Cause Analysis
8 38 (17.92%) Stakeholder Management
9 35 (16.51%) Problem-Solving
10 34 (16.04%) Process Improvement
11 25 (11.79%) Agile Software Development
12 24 (11.32%) Trend Analysis
13 22 (10.38%) Disaster Recovery
14 19 (8.96%) Matrix Management
15 17 (8.02%) Line Management
16 16 (7.55%) Service Delivery
17 15 (7.08%) Change Management
18 14 (6.60%) Decision-Making
19 11 (5.19%) Business Continuity
20 10 (4.72%) Logistics
Programming Languages
1 5 (2.36%) SQL
Qualifications
1 30 (14.15%) ITIL Certification
2 13 (6.13%) Degree
3 12 (5.66%) Security Cleared
4 11 (5.19%) SC Cleared
5 9 (4.25%) ITIL Foundation Certificate
6 3 (1.42%) CEH
6 3 (1.42%) CISSP
6 3 (1.42%) GCIH
7 2 (0.94%) CISM
7 2 (0.94%) DBS Check
7 2 (0.94%) DV Cleared
8 1 (0.47%) (ISC)2 CCSP
8 1 (0.47%) BPSS Clearance
8 1 (0.47%) CCSP
8 1 (0.47%) Cisco Certification
8 1 (0.47%) Computer Science Degree
8 1 (0.47%) CRISC
8 1 (0.47%) ECIH
8 1 (0.47%) GCIA
8 1 (0.47%) GIAC
Quality Assurance & Compliance
1 43 (20.28%) SLA
2 6 (2.83%) Data Quality
3 2 (0.94%) QA
4 1 (0.47%) ISO 9001
4 1 (0.47%) ISO/IEC 20000
4 1 (0.47%) ISO/IEC 27001
System Software
1 1 (0.47%) Docker
Systems Management
1 1 (0.47%) CSIRT
1 1 (0.47%) Kubernetes
Vendors
1 26 (12.26%) Remedy
2 21 (9.91%) ServiceNow
3 2 (0.94%) Microsoft
4 1 (0.47%) Cisco
4 1 (0.47%) Google
4 1 (0.47%) Qualys
4 1 (0.47%) Splunk
4 1 (0.47%) Sun