Service Desk Manager Jobs in the South East

Service Desk Manager
England > South East

The median Service Desk Manager salary in the South East is £55,000 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 253 377 378
Rank change year-on-year +124 +1 +71
Permanent jobs requiring a Service Desk Manager 36 13 24
As % of all permanent jobs advertised in the South East 0.39% 0.077% 0.17%
As % of the Job Titles category 0.45% 0.082% 0.18%
Number of salaries quoted 27 13 24
10th Percentile £35,000 £39,450 £41,750
25th Percentile £37,500 £41,250 £42,313
Median annual salary (50th Percentile) £55,000 £62,500 £50,000
Median % change year-on-year -12.00% +25.00% +11.11%
75th Percentile £60,000 £67,500 £60,000
90th Percentile - £68,500 £62,200
England median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,071 15,806 13,090
% of permanent jobs with a recognized job title 86.49% 93.98% 90.36%
Number of salaries quoted 4,568 11,351 8,251
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,032 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Service Desk Manager
Job Vacancy Trend in the South East

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Manager in the South East

Service Desk Manager
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Manager in the South East.

Salary trend for Service Desk Manager in the South East

Service Desk Manager
Salary Histogram in the South East

Salary distribution for jobs citing Service Desk Manager in the South East over the 6 months to 11 May 2025.

Salary histogram for Service Desk Manager in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +69 14 £37,500 -37.50% 3
Berkshire - 14 £37,500 - 3
Surrey +51 10 £60,000 -7.69% 1
Hampshire - 6 £55,000 -
Middlesex - 5 - -
Kent +31 1 £38,750 -3.13%
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 11 May 2025, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Manager in the job title.

1 24 (66.67%) ITSM
2 23 (63.89%) ITIL
3 19 (52.78%) Microsoft
3 19 (52.78%) Microsoft 365
4 18 (50.00%) Azure
5 17 (47.22%) Service Delivery
5 17 (47.22%) Social Skills
6 14 (38.89%) Service Management
7 13 (36.11%) ITIL Certification
8 12 (33.33%) Windows
8 12 (33.33%) Degree
8 12 (33.33%) Problem Management
8 12 (33.33%) Customer Service
9 10 (27.78%) Active Directory
9 10 (27.78%) Mentoring
9 10 (27.78%) Coaching
9 10 (27.78%) Problem-Solving
10 9 (25.00%) Continuous Improvement
10 9 (25.00%) Process Improvement
10 9 (25.00%) Configuration Management
11 8 (22.22%) SLA
11 8 (22.22%) Cisco
11 8 (22.22%) Client/Server
11 8 (22.22%) .NET
11 8 (22.22%) Oracle
11 8 (22.22%) SQL Server
11 8 (22.22%) IIS
11 8 (22.22%) Microsoft Office
11 8 (22.22%) Change Management
11 8 (22.22%) Information Security Management

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.22%) IIS
2 5 (13.89%) Microsoft Exchange
Applications
1 8 (22.22%) Microsoft Office
Cloud Services
1 19 (52.78%) Microsoft 365
2 18 (50.00%) Azure
3 8 (22.22%) AWS
3 8 (22.22%) SaaS
Communications & Networking
1 4 (11.11%) VLAN
1 4 (11.11%) VoIP
2 3 (8.33%) Network Security
Database & Business Intelligence
1 8 (22.22%) SQL Server
Development Applications
1 2 (5.56%) JIRA
General
1 17 (47.22%) Social Skills
2 6 (16.67%) Inclusion and Diversity
3 5 (13.89%) Finance
4 1 (2.78%) Analytical Skills
Libraries, Frameworks & Software Standards
1 8 (22.22%) .NET
Miscellaneous
1 8 (22.22%) Client/Server
1 8 (22.22%) Management Information System
1 8 (22.22%) Private Cloud
2 4 (11.11%) CCTV
3 3 (8.33%) Onboarding
Operating Systems
1 12 (33.33%) Windows
2 6 (16.67%) Windows 10
3 5 (13.89%) Mac OS
4 1 (2.78%) Android
4 1 (2.78%) Apple iOS
4 1 (2.78%) Windows Server
Processes & Methodologies
1 24 (66.67%) ITSM
2 23 (63.89%) ITIL
3 17 (47.22%) Service Delivery
4 14 (38.89%) Service Management
5 12 (33.33%) Customer Service
5 12 (33.33%) Problem Management
6 10 (27.78%) Coaching
6 10 (27.78%) Mentoring
6 10 (27.78%) Problem-Solving
7 9 (25.00%) Configuration Management
7 9 (25.00%) Continuous Improvement
7 9 (25.00%) Process Improvement
8 8 (22.22%) Asset Management
8 8 (22.22%) Change Management
8 8 (22.22%) Customer-Centricity
8 8 (22.22%) Information Security
8 8 (22.22%) Information Security Management
8 8 (22.22%) ISMS
8 8 (22.22%) People Management
8 8 (22.22%) Security Management
Qualifications
1 13 (36.11%) ITIL Certification
2 12 (33.33%) Degree
3 1 (2.78%) DBS Check
3 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (22.22%) SLA
2 4 (11.11%) ISO/IEC 27001
3 1 (2.78%) PMO
System Software
1 10 (27.78%) Active Directory
Systems Management
1 1 (2.78%) Microsoft Intune
Vendors
1 19 (52.78%) Microsoft
2 8 (22.22%) Cisco
2 8 (22.22%) Oracle
3 5 (13.89%) Meraki
4 3 (8.33%) ServiceNow
5 1 (2.78%) Sun