Period
to 24 June 2018

The median annual salary for a Systems Support Engineer was £35,000 in advertised job vacancies during the 6 months to 24 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Engineer
UK
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 1040 1066 943
Rank change year-on-year +26 -123 +5
Permanent jobs requiring a Systems Support Engineer 146 135 347
As % of all permanent IT jobs advertised in the UK 0.084% 0.078% 0.17%
As % of the Job Titles category 0.087% 0.081% 0.18%
Number of salaries quoted 135 131 327
UK median annual salary £35,000 £32,000 £37,500
Median salary % change year-on-year +9.38% -14.67% +7.14%
10th Percentile £25,405 £21,750 £21,750
90th Percentile £53,750 £53,000 £54,250
UK excluding London median annual salary £33,500 £27,500 £33,500
% change year-on-year +21.82% -17.91% +3.08%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167,325 166,575 194,587
% of permanent IT jobs with a recognized job title 96.26% 96.24% 96.61%
Number of salaries quoted 135,823 137,165 163,448
UK median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,500
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £45,000 £42,500 £42,091
% change year-on-year +5.88% +0.97% +5.23%

Systems Support Engineer
Job Vacancy Trend

Job postings that featured Systems Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Engineer in the UK

Systems Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Engineer.

Salary trend for Systems Support Engineer in the UK

Systems Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Systems Support Engineer over the 6 months to 24 June 2018.

Salary histogram for Systems Support Engineer in the UK

Systems Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Engineer within the UK over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 131 £35,000 +7.69% 16
UK excluding London +7 90 £33,500 +21.82% 12
London -9 47 £45,000 +7.14% 6
South East +15 41 £35,000 +7.69% 4
North of England +25 16 £29,000 -17.14% 1
South West -14 11 £29,750 +26.60% 2
Midlands +9 10 £33,500 +4.69% 1
North West 0 9 £27,500 -31.25% 1
Yorkshire +36 6 £35,000 -
West Midlands +11 6 £33,500 +4.69% 1
East of England +1 6 £35,000 -6.67% 2
Wales +11 4 £27,500 +10.00% 1
East Midlands +10 4 £35,500 +18.33%
Scotland -30 2 £32,500 +30.00% 1
North East - 1 - -

Systems Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2018, Systems Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support Engineer in the job title.

1 105 (71.92%) Windows
2 60 (41.10%) Microsoft
3 58 (39.73%) VMware
4 55 (37.67%) Active Directory
5 53 (36.30%) Windows Server
6 51 (34.93%) Linux
7 42 (28.77%) VMware Infrastructure
8 36 (24.66%) Hyper-V
8 36 (24.66%) Office 365
9 33 (22.60%) SQL
10 26 (17.81%) Microsoft Azure
10 26 (17.81%) ITIL
11 25 (17.12%) Microsoft Office
11 25 (17.12%) Cisco
12 24 (16.44%) Amazon AWS
13 23 (15.75%) Windows Server 2008
13 23 (15.75%) Windows Server 2012
13 23 (15.75%) DNS
13 23 (15.75%) MS Exchange
13 23 (15.75%) Firewall
14 22 (15.07%) Problem-Solving
15 21 (14.38%) SQL Server
16 20 (13.70%) Unix
16 20 (13.70%) Microsoft Certification
16 20 (13.70%) SAN
16 20 (13.70%) PowerShell
17 18 (12.33%) MCSA
17 18 (12.33%) DHCP
18 17 (11.64%) TCP/IP
19 16 (10.96%) VPN

Systems Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (15.75%) MS Exchange
2 13 (8.90%) Apache
3 11 (7.53%) IIS
4 6 (4.11%) Blackberry Enterprise Server
4 6 (4.11%) SharePoint
5 5 (3.42%) Tomcat
6 3 (2.05%) Confluence
6 3 (2.05%) Exchange Server 2010
6 3 (2.05%) OpenStack
6 3 (2.05%) WebSphere
6 3 (2.05%) WebSphere Application Server
7 2 (1.37%) Exchange Server 2003
7 2 (1.37%) nginx
8 1 (0.68%) CMS
8 1 (0.68%) Exchange Server 2007
8 1 (0.68%) Exchange Server 2013
8 1 (0.68%) IBM Notes
8 1 (0.68%) Skype for Business
Applications
1 25 (17.12%) Microsoft Office
2 8 (5.48%) Microsoft Excel
3 5 (3.42%) Microsoft PowerPoint
Business Applications
1 5 (3.42%) Dynamics CRM
2 3 (2.05%) Magento
2 3 (2.05%) SAP Hybris
3 1 (0.68%) Remedy ITSM
3 1 (0.68%) Shopify
3 1 (0.68%) Visualfiles
Cloud Services
1 36 (24.66%) Office 365
2 26 (17.81%) Microsoft Azure
3 24 (16.44%) Amazon AWS
4 9 (6.16%) SaaS
5 6 (4.11%) Amazon EC2
5 6 (4.11%) Cloud Computing
6 4 (2.74%) Dynamics 365
6 4 (2.74%) G Suite
6 4 (2.74%) IaaS
6 4 (2.74%) PaaS
7 3 (2.05%) Amazon CloudWatch
7 3 (2.05%) Amazon S3
7 3 (2.05%) OneDrive
7 3 (2.05%) Route 53
7 3 (2.05%) Slack
8 2 (1.37%) AWS CloudFormation
8 2 (1.37%) Virtual Private Cloud
9 1 (0.68%) Datadog
9 1 (0.68%) Sage Pay
9 1 (0.68%) Yammer
Communications & Networking
1 23 (15.75%) DNS
1 23 (15.75%) Firewall
2 20 (13.70%) SAN
3 18 (12.33%) DHCP
4 17 (11.64%) TCP/IP
5 16 (10.96%) VPN
6 12 (8.22%) VoIP
7 11 (7.53%) LAN
8 10 (6.85%) WAN
9 9 (6.16%) Cisco IOS
10 8 (5.48%) Wireless
11 7 (4.79%) VLAN
11 7 (4.79%) Wireshark
12 6 (4.11%) SSH
13 5 (3.42%) Broadband
13 5 (3.42%) Network Security
13 5 (3.42%) Remote Desktop
14 4 (2.74%) NAS
14 4 (2.74%) WLAN
15 3 (2.05%) IP Telephony
Database & Business Intelligence
1 21 (14.38%) SQL Server
2 8 (5.48%) MySQL
3 5 (3.42%) Big Data
3 5 (3.42%) PostgreSQL
4 4 (2.74%) Amazon RDS
5 3 (2.05%) SQL Server 2012
6 1 (0.68%) Crystal Reports
6 1 (0.68%) MS Access
6 1 (0.68%) SQL Server 2008
6 1 (0.68%) SQL Server 2014
Development Applications
1 8 (5.48%) Jenkins
2 6 (4.11%) Git (software)
3 3 (2.05%) JIRA
4 2 (1.37%) Visual Studio Team System
5 1 (0.68%) Atlassian Bamboo
5 1 (0.68%) GitLab
5 1 (0.68%) Octopus Deploy
5 1 (0.68%) Team Foundation Server
General
1 12 (8.22%) Finance
2 5 (3.42%) Telecoms
3 4 (2.74%) Manufacturing
3 4 (2.74%) Retail
4 2 (1.37%) Banking
4 2 (1.37%) Games
4 2 (1.37%) Legal
5 1 (0.68%) Back Office
5 1 (0.68%) Marketing
Libraries, Frameworks & Software Standards
1 8 (5.48%) Web Services
2 2 (1.37%) .NET
2 2 (1.37%) LAMP
2 2 (1.37%) LDAP
2 2 (1.37%) Swagger
2 2 (1.37%) XML
3 1 (0.68%) Elastic Stack
3 1 (0.68%) FIX Protocol
3 1 (0.68%) XSL
Miscellaneous
1 9 (6.16%) Clustering
1 9 (6.16%) Data Centre
2 7 (4.79%) Analytical Skills
2 7 (4.79%) Hedge funds
3 6 (4.11%) Blackberry
4 5 (3.42%) Hybrid Cloud
4 5 (3.42%) Linux Command Line
4 5 (3.42%) Private Cloud
5 4 (2.74%) Computer Science
5 4 (2.74%) Driving Licence
5 4 (2.74%) Enterprise Storage
6 3 (2.05%) Fat Client
6 3 (2.05%) Thin Client
7 2 (1.37%) EPoS
7 2 (1.37%) Fintech
7 2 (1.37%) Video Conferencing
8 1 (0.68%) Distributed Denial-of-Service
8 1 (0.68%) Enterprise Software
8 1 (0.68%) Eurex
8 1 (0.68%) Self-Motivation
Operating Systems
1 105 (71.92%) Windows
2 53 (36.30%) Windows Server
3 51 (34.93%) Linux
4 23 (15.75%) Windows Server 2008
4 23 (15.75%) Windows Server 2012
5 20 (13.70%) Unix
6 12 (8.22%) Windows 10
7 11 (7.53%) Windows 7
8 10 (6.85%) Mac OS X
9 9 (6.16%) CentOS
10 7 (4.79%) Android
11 4 (2.74%) Windows Server 2003
12 3 (2.05%) FreeBSD
12 3 (2.05%) openSUSE
12 3 (2.05%) Red Hat Enterprise Linux
13 2 (1.37%) Debian
14 1 (0.68%) Apple iOS
14 1 (0.68%) Windows XP
Processes & Methodologies
1 26 (17.81%) ITIL
2 22 (15.07%) Problem-Solving
3 13 (8.90%) CRM
4 12 (8.22%) Migration
5 8 (5.48%) Agile Software Development
5 8 (5.48%) DevOps
5 8 (5.48%) ERP
5 8 (5.48%) Service Management
6 7 (4.79%) Change Management
7 6 (4.11%) Configuration Management
7 6 (4.11%) E-Commerce
7 6 (4.11%) Open Source
7 6 (4.11%) Software Engineering
8 5 (3.42%) Continuous Improvement
8 5 (3.42%) Creative Thinking
8 5 (3.42%) Deep Learning
8 5 (3.42%) Mentoring
8 5 (3.42%) Proactive Management
8 5 (3.42%) Root Cause Analysis
8 5 (3.42%) Task Automation
Programming Languages
1 33 (22.60%) SQL
2 20 (13.70%) PowerShell
3 10 (6.85%) Python
4 9 (6.16%) Bash Shell
5 5 (3.42%) C++
5 5 (3.42%) Perl
6 4 (2.74%) C#
7 3 (2.05%) C
7 3 (2.05%) Java
7 3 (2.05%) Shell Script
8 2 (1.37%) JavaScript
9 1 (0.68%) PHP
9 1 (0.68%) Ruby
Qualifications
1 20 (13.70%) Microsoft Certification
2 18 (12.33%) MCSA
3 16 (10.96%) Cisco Certification
3 16 (10.96%) Degree
4 15 (10.27%) CCNA
5 13 (8.90%) MCSE
6 8 (5.48%) CCENT
7 7 (4.79%) MCITP
8 5 (3.42%) HND
8 5 (3.42%) VMware Certified Professional (VCP)
9 4 (2.74%) CCNP
9 4 (2.74%) MCP
10 3 (2.05%) AWS Certification
10 3 (2.05%) RHCT
11 1 (0.68%) CCA
11 1 (0.68%) Computer Science Degree
11 1 (0.68%) SC Cleared
11 1 (0.68%) Security Cleared
11 1 (0.68%) VCP5
11 1 (0.68%) VCP6
Quality Assurance & Compliance
1 9 (6.16%) SLA
2 3 (2.05%) QA
3 2 (1.37%) ISO/IEC 27001
4 1 (0.68%) ISO 9001
System Software
1 55 (37.67%) Active Directory
2 42 (28.77%) VMware Infrastructure
3 36 (24.66%) Hyper-V
4 10 (6.85%) VMware ESXi
5 9 (6.16%) vSphere
6 5 (3.42%) Virtual Machines
6 5 (3.42%) XenApp
7 4 (2.74%) Terminal Server
7 4 (2.74%) Terminal Services
7 4 (2.74%) Virtual Servers
8 3 (2.05%) Docker
8 3 (2.05%) vCloud
9 2 (1.37%) Postfix
10 1 (0.68%) DFS Replication
10 1 (0.68%) Xen
10 1 (0.68%) XenDesktop
10 1 (0.68%) XenServer
Systems Management
1 9 (6.16%) Failover Clustering
1 9 (6.16%) SCCM
2 8 (5.48%) HAProxy
3 6 (4.11%) AirWatch
4 5 (3.42%) Opscode Chef
5 4 (2.74%) Microsoft Clustering
5 4 (2.74%) SolarWinds Orion
6 3 (2.05%) FortiGate
6 3 (2.05%) Nagios
7 2 (1.37%) SCOM
8 1 (0.68%) Ansible
8 1 (0.68%) HP UCMDB
8 1 (0.68%) Pingdom
8 1 (0.68%) Puppet
8 1 (0.68%) Systems Management Server (SMS)
8 1 (0.68%) ThinApp
8 1 (0.68%) vCenter Server
8 1 (0.68%) WhatsUp Gold
Vendors
1 60 (41.10%) Microsoft
2 58 (39.73%) VMware
3 25 (17.12%) Cisco
4 14 (9.59%) Citrix
5 9 (6.16%) Juniper
5 9 (6.16%) Nimble Storage
6 8 (5.48%) Apple
7 7 (4.79%) Bloomberg
7 7 (4.79%) NetApp
8 6 (4.11%) CheckPoint
8 6 (4.11%) HP
8 6 (4.11%) Reuters
9 5 (3.42%) Atlassian
9 5 (3.42%) Google
9 5 (3.42%) Red Hat
9 5 (3.42%) ServiceNow
9 5 (3.42%) SonicWALL
9 5 (3.42%) Sun
9 5 (3.42%) Veeam
10 4 (2.74%) SolarWinds