Period
to 23 November 2017

The median annual salary for a Systems Support Engineer was £36,250 in advertised job vacancies during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Engineer
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 1046 1010 1023
Rank change year-on-year -36 +13 -88
Permanent jobs requiring a Systems Support Engineer 143 229 275
As % of all permanent IT jobs advertised in the UK 0.079% 0.12% 0.13%
As % of the Job Titles category 0.083% 0.13% 0.13%
Number of salaries quoted 128 222 250
UK median annual salary £36,250 £35,000 £35,000
Median salary % change year-on-year +3.57% - +6.06%
10th Percentile £22,850 £21,750 £22,000
90th Percentile £58,750 £55,000 £52,500
UK excluding London median annual salary £32,500 £32,500 £33,574
% change year-on-year - -3.20% +3.30%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172559 183130 209788
% of permanent IT jobs with a recognized job title 95.79% 96.48% 96.46%
Number of salaries quoted 138476 153185 174290
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Systems Support Engineer
Job Vacancy Trend

Job postings that featured Systems Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Engineer in the UK

Systems Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Engineer.

Salary trend for Systems Support Engineer in the UK

Systems Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Systems Support Engineer over the 6 months to 23 November 2017.

Salary histogram for Systems Support Engineer in the UK

Systems Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Engineer within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -39 138 £37,000 +9.63% 7
UK excluding London -53 86 £32,500 - 4
London +21 59 £42,000 -1.18% 3
South East -27 23 £33,000 +8.57% 1
South West -2 20 £27,750 +18.09%
Midlands +29 13 £27,500 +18.28%
East of England -4 13 £37,000 -22.11% 2
North of England 0 12 £27,000 -32.50% 1
Yorkshire +25 10 £35,000 -12.50%
East Midlands +35 7 £27,500 -26.67%
West Midlands +17 6 £29,000 +26.09%
Wales +15 2 £35,250 +23.68%
Scotland -17 2 £37,750 +0.67%
North West -21 2 £22,000 -26.67% 1
Northern Ireland -23 1 £30,000 -

Systems Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 November 2017, Systems Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Systems Support Engineer in the job title.

1 100 (69.93%) Windows
2 69 (48.25%) Active Directory
3 67 (46.85%) VMware
4 61 (42.66%) Windows Server
5 53 (37.06%) Linux
6 43 (30.07%) VMware Infrastructure
6 43 (30.07%) SQL
7 39 (27.27%) Microsoft
8 37 (25.87%) Windows Server 2012
9 36 (25.17%) TCP/IP
10 34 (23.78%) Windows Server 2008
10 34 (23.78%) Hyper-V
11 33 (23.08%) DNS
12 32 (22.38%) MS Exchange
13 29 (20.28%) Cisco
14 28 (19.58%) Firewall
14 28 (19.58%) Finance
14 28 (19.58%) SAN
14 28 (19.58%) Office 365
15 27 (18.88%) SQL Server
16 25 (17.48%) Python
16 25 (17.48%) Perl
17 22 (15.38%) Citrix
18 21 (14.69%) HP
18 21 (14.69%) Microsoft Azure
19 20 (13.99%) Microsoft Certification
20 18 (12.59%) vSphere
20 18 (12.59%) Amazon AWS
20 18 (12.59%) PowerShell
20 18 (12.59%) Unix

Systems Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (22.38%) MS Exchange
2 16 (11.19%) IIS
3 12 (8.39%) Exchange Server 2010
4 9 (6.29%) Exchange Server 2013
5 8 (5.59%) Skype for Business
6 6 (4.20%) Exchange Server 2003
6 6 (4.20%) Jetty
6 6 (4.20%) SharePoint
6 6 (4.20%) Tomcat
7 5 (3.50%) Apache
7 5 (3.50%) Exchange Server 2007
7 5 (3.50%) SAS
8 2 (1.40%) BizTalk Server
9 1 (0.70%) nginx
9 1 (0.70%) OpenStack
9 1 (0.70%) WordPress
Applications
1 4 (2.80%) Microsoft Office
Business Applications
1 2 (1.40%) assyst
1 2 (1.40%) Dynamics CRM
2 1 (0.70%) Magento
Cloud Services
1 28 (19.58%) Office 365
2 21 (14.69%) Microsoft Azure
3 18 (12.59%) Amazon AWS
4 11 (7.69%) Cloud Computing
5 6 (4.20%) Virtual Private Cloud
6 2 (1.40%) Amazon EC2
6 2 (1.40%) SaaS
7 1 (0.70%) Amazon ELB
7 1 (0.70%) Amazon S3
Communications & Networking
1 36 (25.17%) TCP/IP
2 33 (23.08%) DNS
3 28 (19.58%) Firewall
3 28 (19.58%) SAN
4 17 (11.89%) LAN
4 17 (11.89%) WAN
5 15 (10.49%) Internet
6 14 (9.79%) DHCP
6 14 (9.79%) VPN
7 13 (9.09%) Remote Desktop
8 9 (6.29%) VoIP
9 8 (5.59%) VLAN
10 7 (4.90%) LDAP
10 7 (4.90%) Skype
11 6 (4.20%) HTTP
11 6 (4.20%) iSCSI
11 6 (4.20%) SMTP
11 6 (4.20%) SSH
11 6 (4.20%) Wireless
12 4 (2.80%) Cisco ASA
Database & Business Intelligence
1 27 (18.88%) SQL Server
2 12 (8.39%) MySQL
3 8 (5.59%) PostgreSQL
4 3 (2.10%) Amazon RDS
5 2 (1.40%) SQL Server 2005
5 2 (1.40%) SQL Server 2008
6 1 (0.70%) Big Data
6 1 (0.70%) Crystal Reports
6 1 (0.70%) Data Warehouse
6 1 (0.70%) SQL Server Integration Services
Development Applications
1 2 (1.40%) CA Gen
1 2 (1.40%) Team Foundation Server
1 2 (1.40%) Visual Studio
General
1 28 (19.58%) Finance
2 9 (6.29%) Telecoms
3 7 (4.90%) Financial Institution
4 1 (0.70%) Banking
4 1 (0.70%) Front Office
4 1 (0.70%) Marketing
4 1 (0.70%) Retail
Libraries, Frameworks & Software Standards
1 7 (4.90%) Web Services
2 6 (4.20%) .NET
2 6 (4.20%) HTML
2 6 (4.20%) Middleware
3 5 (3.50%) AngularJS
3 5 (3.50%) Django
3 5 (3.50%) React
Miscellaneous
1 16 (11.19%) Data Centre
2 10 (6.99%) Computer Science
3 9 (6.29%) Clustering
4 6 (4.20%) NHS
5 4 (2.80%) Public Cloud
6 2 (1.40%) Blackberry
6 2 (1.40%) Distributed Denial-of-Service
6 2 (1.40%) Driving Licence
6 2 (1.40%) Hybrid Cloud
6 2 (1.40%) Replication
7 1 (0.70%) Analytical Skills
7 1 (0.70%) CCTV
7 1 (0.70%) PKI
7 1 (0.70%) Tandem
Operating Systems
1 100 (69.93%) Windows
2 61 (42.66%) Windows Server
3 53 (37.06%) Linux
4 37 (25.87%) Windows Server 2012
5 34 (23.78%) Windows Server 2008
6 18 (12.59%) Unix
7 17 (11.89%) Windows 7
8 15 (10.49%) Windows 10
9 11 (7.69%) Windows Server 2003
10 8 (5.59%) Windows 8
11 5 (3.50%) Apple iOS
12 3 (2.10%) Windows XP
13 2 (1.40%) openSUSE
13 2 (1.40%) Red Hat Enterprise Linux
13 2 (1.40%) Windows 2000 Server
14 1 (0.70%) Android
14 1 (0.70%) Debian
Processes & Methodologies
1 17 (11.89%) ITIL
2 11 (7.69%) Load Balancing
3 9 (6.29%) Migration
4 7 (4.90%) DevOps
4 7 (4.90%) Presales
5 6 (4.20%) High Availability
5 6 (4.20%) Patch Management
5 6 (4.20%) Technical Analysis
6 5 (3.50%) Customer Requirements
6 5 (3.50%) Desktop Virtualisation
6 5 (3.50%) Kalman Filter
6 5 (3.50%) Proactive Monitoring
6 5 (3.50%) Web Filtering
7 4 (2.80%) CRM
7 4 (2.80%) Disaster Recovery
7 4 (2.80%) Network Design
7 4 (2.80%) Network Load Balancing
7 4 (2.80%) Runbook
7 4 (2.80%) Workflow
8 3 (2.10%) Information Management
Programming Languages
1 43 (30.07%) SQL
2 25 (17.48%) Perl
2 25 (17.48%) Python
3 18 (12.59%) PowerShell
4 15 (10.49%) Bash Shell
4 15 (10.49%) Ruby
5 11 (7.69%) Java
5 11 (7.69%) PHP
6 7 (4.90%) T-SQL
7 5 (3.50%) C#
7 5 (3.50%) JavaScript
7 5 (3.50%) VB
8 1 (0.70%) Shell Script
8 1 (0.70%) VB.NET
Qualifications
1 20 (13.99%) Microsoft Certification
2 10 (6.99%) MCSA
2 10 (6.99%) MCSE
3 7 (4.90%) Cisco Certification
3 7 (4.90%) Degree
4 6 (4.20%) CCNA
4 6 (4.20%) Citrix Certification
5 5 (3.50%) CCNP
5 5 (3.50%) MCITP
6 4 (2.80%) Computer Science Degree
6 4 (2.80%) RHCT
7 3 (2.10%) HNC
7 3 (2.10%) SC Cleared
7 3 (2.10%) Security Cleared
8 2 (1.40%) CCA
9 1 (0.70%) CCAA
9 1 (0.70%) MCP
9 1 (0.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (7.69%) SLA
2 3 (2.10%) ISO/IEC 27001
System Software
1 69 (48.25%) Active Directory
2 43 (30.07%) VMware Infrastructure
3 34 (23.78%) Hyper-V
4 18 (12.59%) vSphere
5 7 (4.90%) Docker
5 7 (4.90%) XenApp
5 7 (4.90%) XenDesktop
6 6 (4.20%) KVM
7 5 (3.50%) Virtual Servers
8 2 (1.40%) Terminal Services
8 2 (1.40%) vCloud
8 2 (1.40%) VMware ESXi
8 2 (1.40%) Xen
9 1 (0.70%) Postfix
Systems Management
1 10 (6.99%) WSUS
2 7 (4.90%) SCCM
3 6 (4.20%) Backup Exec
3 6 (4.20%) HAProxy
3 6 (4.20%) Norton AntiVirus
4 5 (3.50%) Microsoft Clustering
4 5 (3.50%) Microsoft Data Protection Manager
4 5 (3.50%) SmoothWall
5 3 (2.10%) Systems Management Server (SMS)
6 2 (1.40%) vCenter Server
7 1 (0.70%) Failover Clustering
7 1 (0.70%) Rancher
Vendors
1 67 (46.85%) VMware
2 39 (27.27%) Microsoft
3 29 (20.28%) Cisco
4 22 (15.38%) Citrix
5 21 (14.69%) HP
6 10 (6.99%) Sophos
6 10 (6.99%) Veeam
7 9 (6.29%) Apple
7 9 (6.29%) Dell
7 9 (6.29%) Symantec
8 8 (5.59%) Oracle
9 6 (4.20%) CheckPoint
9 6 (4.20%) EMC
9 6 (4.20%) NetApp
10 5 (3.50%) 3PAR
10 5 (3.50%) F5
10 5 (3.50%) SolarWinds
11 4 (2.80%) Red Hat
12 3 (2.10%) Brocade
12 3 (2.10%) EqualLogic