Freshdesk Jobs with Work from Home Options

Freshdesk
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for knowledge and experience of Freshdesk products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Freshdesk over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within Freshdesk, Inc.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 574 680 809
Rank change year-on-year +106 +129 -270
Permanent jobs citing Freshdesk 10 4 29
As % of all permanent jobs with a WFH option 0.030% 0.009% 0.044%
As % of the Vendors category 0.071% 0.023% 0.12%
Number of salaries quoted 9 4 17
10th Percentile £25,000 £25,375 £34,750
25th Percentile £32,000 £25,938 £44,750
Median annual salary (50th Percentile) £38,250 £27,500 £57,500
Median % change year-on-year +39.09% -52.17% +109.09%
75th Percentile £57,500 £29,688 £61,250
90th Percentile £59,500 £31,375 -
UK median annual salary £32,000 £27,500 £36,500
% change year-on-year +16.36% -24.66% -11.52%

All Vendors
Work from Home

Freshdesk is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for knowledge or experience of vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 14,122 17,714 24,549
As % of all permanent jobs with a WFH option 41.85% 40.31% 37.12%
Number of salaries quoted 10,134 11,832 15,210
10th Percentile £31,250 £32,500 £32,500
25th Percentile £41,250 £43,750 £42,500
Median annual salary (50th Percentile) £55,000 £59,526 £57,500
Median % change year-on-year -7.60% +3.52% +4.55%
75th Percentile £71,250 £77,715 £75,688
90th Percentile £87,500 £95,000 £92,500
UK median annual salary £50,000 £57,500 £55,000
% change year-on-year -13.04% +4.55% +4.76%

Freshdesk
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Freshdesk as a proportion of all IT jobs advertised.

Freshdesk trend for jobs with a WFH option

Freshdesk
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Freshdesk.

Freshdesk salary trend for jobs with a WFH option

Freshdesk
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Freshdesk over the 6 months to 19 April 2024.

Freshdesk salary histogram for jobs with a WFH option

Freshdesk
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) Microsoft Excel
Cloud Services
1 3 (30.00%) SaaS
2 2 (20.00%) Google Workspace
3 1 (10.00%) Azure
3 1 (10.00%) Cloud Computing
3 1 (10.00%) Microsoft 365
3 1 (10.00%) SAP Fieldglass
Communications & Networking
1 2 (20.00%) SMTP
Development Applications
1 1 (10.00%) JIRA
General
1 6 (60.00%) Analytical Skills
1 6 (60.00%) Social Skills
2 3 (30.00%) Marketing
3 2 (20.00%) Organisational Skills
4 1 (10.00%) Finance
4 1 (10.00%) Law
4 1 (10.00%) Legal
4 1 (10.00%) Retail
Job Titles
1 3 (30.00%) Analyst
1 3 (30.00%) Product Owner
2 2 (20.00%) Lead
2 2 (20.00%) Service Desk Team Leader
2 2 (20.00%) Support Analyst
2 2 (20.00%) Team Leader
3 1 (10.00%) 2nd Line Service Desk Analyst
3 1 (10.00%) Applications Manager
3 1 (10.00%) Applications Support
3 1 (10.00%) Applications Support Manager
3 1 (10.00%) Operations Manager
3 1 (10.00%) Service Analyst
3 1 (10.00%) Service Desk Analyst
3 1 (10.00%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (20.00%) JSON
1 2 (20.00%) MAPI
Miscellaneous
1 3 (30.00%) Product Ownership
2 2 (20.00%) Mobile App
2 2 (20.00%) Self-Motivation
3 1 (10.00%) Virtual Team
Operating Systems
1 3 (30.00%) Windows
2 2 (20.00%) Windows Server
3 1 (10.00%) VMS
3 1 (10.00%) Windows 10
Processes & Methodologies
1 9 (90.00%) Problem-Solving
2 5 (50.00%) Strategic Thinking
3 4 (40.00%) CRM
4 3 (30.00%) Agile
4 3 (30.00%) Backlog Management
4 3 (30.00%) Business Strategy
4 3 (30.00%) Customer Service
4 3 (30.00%) Mentoring
4 3 (30.00%) Minimum Viable Product
4 3 (30.00%) Product Roadmap
4 3 (30.00%) Project Management
4 3 (30.00%) Release Management
4 3 (30.00%) Requirements Gathering
4 3 (30.00%) Requirements Workshops
4 3 (30.00%) Roadmaps
4 3 (30.00%) Scaled Agile Framework
4 3 (30.00%) Stakeholder Management
5 2 (20.00%) Analytical Thinking
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Service Delivery
Programming Languages
1 3 (30.00%) SQL
Qualifications
1 1 (10.00%) CCA
1 1 (10.00%) Citrix Certification
1 1 (10.00%) Degree
1 1 (10.00%) ITIL Certification
1 1 (10.00%) MCSA
1 1 (10.00%) MCSE
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (10.00%) GDPR
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) VMware Infrastructure
Vendors
1 2 (20.00%) Google
1 2 (20.00%) Microsoft
1 2 (20.00%) Zoho
2 1 (10.00%) Citrix
2 1 (10.00%) SAP
2 1 (10.00%) Spiceworks
2 1 (10.00%) VMware