IT Support Technician Jobs with Hybrid/Remote/WFH Options

IT Support Technician
UK > Work from Home

The median IT Support Technician salary for remote or hybrid work is £31,000 per year, according to job vacancies posted during the 6 months leading to 3 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 396 454 635
Rank change year-on-year +58 +181 +145
Permanent jobs requiring an IT Support Technician 21 131 42
As % of all permanent jobs with a WFH option 0.14% 0.39% 0.099%
As % of the Job Titles category 0.15% 0.40% 0.10%
Number of salaries quoted 18 123 29
10th Percentile £27,750 £24,100 -
25th Percentile £30,000 £25,500 £24,500
Median annual salary (50th Percentile) £31,000 £27,000 £30,000
Median % change year-on-year +14.81% -10.00% +21.21%
75th Percentile £34,000 £30,000 £36,000
90th Percentile - £31,700 -
UK median annual salary £30,500 £27,000 £27,500
% change year-on-year +12.96% -1.82% +10.00%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,761 32,474 40,893
% of permanent jobs with a recognized job title 90.71% 96.00% 96.05%
Number of salaries quoted 9,932 24,947 29,049
10th Percentile £30,000 £33,008 £36,711
25th Percentile £43,750 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

IT Support Technician
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support Technician in the job title as a proportion of all IT jobs advertised.

IT Support Technician trend for jobs with Hybrid/Remote/WFH options

IT Support Technician
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing IT Support Technician.

IT Support Technician salary trend for jobs with a WFH option

IT Support Technician
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing IT Support Technician over the 6 months to 3 May 2025.

IT Support Technician salary histogram for jobs with a WFH option

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring IT Support Technician in the job title.

1 20 (95.24%) Windows
2 13 (61.90%) Windows Server
3 12 (57.14%) Microsoft Exchange
3 12 (57.14%) Active Directory
3 12 (57.14%) Social Skills
4 10 (47.62%) DNS
4 10 (47.62%) Problem-Solving
4 10 (47.62%) Microsoft 365
5 9 (42.86%) Azure
5 9 (42.86%) Microsoft
6 8 (38.10%) SharePoint
6 8 (38.10%) VPN
6 8 (38.10%) Entra ID
6 8 (38.10%) Driving Licence
6 8 (38.10%) Degree
6 8 (38.10%) Customer Service
7 7 (33.33%) Time Management
7 7 (33.33%) SLA
8 6 (28.57%) ITIL
8 6 (28.57%) Firewall
8 6 (28.57%) ITIL Foundation Certificate
9 5 (23.81%) Mobile Device Management
9 5 (23.81%) Android
9 5 (23.81%) Wireless
9 5 (23.81%) Apple
9 5 (23.81%) TCP/IP
9 5 (23.81%) AirWatch
10 4 (19.05%) DHCP
10 4 (19.05%) Analytical Skills
11 3 (14.29%) Windows 10

IT Support Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (57.14%) Microsoft Exchange
2 8 (38.10%) SharePoint
Applications
1 3 (14.29%) Microsoft Office
2 1 (4.76%) Microsoft Excel
Cloud Services
1 10 (47.62%) Microsoft 365
2 9 (42.86%) Azure
3 8 (38.10%) Entra ID
4 2 (9.52%) Google Workspace
Communications & Networking
1 10 (47.62%) DNS
2 8 (38.10%) VPN
3 6 (28.57%) Firewall
4 5 (23.81%) TCP/IP
4 5 (23.81%) Wireless
5 4 (19.05%) DHCP
6 2 (9.52%) LAN
6 2 (9.52%) Wi-Fi
7 1 (4.76%) Remote Desktop
7 1 (4.76%) WAN
Development Applications
1 1 (4.76%) JIRA
1 1 (4.76%) Visual Studio
General
1 12 (57.14%) Social Skills
2 4 (19.05%) Analytical Skills
3 1 (4.76%) Back Office
3 1 (4.76%) Finance
3 1 (4.76%) Legal
3 1 (4.76%) Organisational Skills
Miscellaneous
1 8 (38.10%) Driving Licence
2 1 (4.76%) EPoS
2 1 (4.76%) Onboarding
2 1 (4.76%) Self-Motivation
Operating Systems
1 20 (95.24%) Windows
2 13 (61.90%) Windows Server
3 5 (23.81%) Android
4 3 (14.29%) Windows 10
5 1 (4.76%) Windows 7
Processes & Methodologies
1 10 (47.62%) Problem-Solving
2 8 (38.10%) Customer Service
3 7 (33.33%) Time Management
4 6 (28.57%) ITIL
5 5 (23.81%) Mobile Device Management
6 2 (9.52%) Analytical Thinking
6 2 (9.52%) Collaborative Working
6 2 (9.52%) Inventory Management
7 1 (4.76%) Asset Management
7 1 (4.76%) DevOps
7 1 (4.76%) Logistics
7 1 (4.76%) Proactive Monitoring
7 1 (4.76%) Requirements Gathering
7 1 (4.76%) Service Management
7 1 (4.76%) Software Licensing
Programming Languages
1 1 (4.76%) PowerShell
1 1 (4.76%) SQL
Qualifications
1 8 (38.10%) Degree
2 6 (28.57%) ITIL Foundation Certificate
3 1 (4.76%) DBS Check
Quality Assurance & Compliance
1 7 (33.33%) SLA
System Software
1 12 (57.14%) Active Directory
Systems Management
1 5 (23.81%) AirWatch
2 1 (4.76%) Microsoft Intune
Vendors
1 9 (42.86%) Microsoft
2 5 (23.81%) Apple
3 2 (9.52%) Google
4 1 (4.76%) Citrix
4 1 (4.76%) Freshdesk
4 1 (4.76%) ServiceNow