Hybrid/Remote Support Consultant Job Trends

Support Consultant
UK > Work from Home

The median Support Consultant salary for remote/hybrid work is £36,000 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 312 399 476
Rank change year-on-year +87 +77 +173
Permanent jobs requiring a Support Consultant 49 44 12
As % of all permanent jobs with remote/hybrid work options 0.33% 0.27% 0.055%
As % of the Job Titles category 0.35% 0.28% 0.058%
Number of salaries quoted 40 20 10
10th Percentile £28,750 £35,000 £25,650
25th Percentile £30,500 £38,750 £39,063
Median annual salary (50th Percentile) £36,000 £47,500 £47,500
Median % change year-on-year -24.21% - +11.76%
75th Percentile £42,500 £50,938 £52,500
90th Percentile £44,000 £53,875 £56,375
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% -5.88%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,035 15,855 20,818
% of permanent jobs with a recognized job title 93.60% 96.10% 95.94%
Number of salaries quoted 9,122 9,591 17,045
10th Percentile £30,000 £35,000 £35,664
25th Percentile £42,000 £46,250 £45,000
Median annual salary (50th Percentile) £60,000 £61,500 £60,000
Median % change year-on-year -2.44% +2.50% -4.00%
75th Percentile £78,750 £80,000 £78,750
90th Percentile £97,500 £98,474 £96,539
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Support Consultant
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring 'Support Consultant' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Support Consultant job vacancy trend for remote/hybrid roles

Support Consultant
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote Support Consultant job vacancies.

Salary distribution trend for remote Support Consultant job vacancies

Support Consultant
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Support Consultant over the 6 months to 11 January 2026.

Support Consultant salary histogram for jobs with remote/hybrid work options

Support Consultant Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 11 January 2026, Support Consultant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Support Consultant in the job title.

1 25 (51.02%) Microsoft
2 20 (40.82%) Active Directory
3 19 (38.78%) Azure
3 19 (38.78%) Mentoring
4 16 (32.65%) Customer Service
4 16 (32.65%) Windows
5 14 (28.57%) Problem-Solving
6 13 (26.53%) ERP
7 11 (22.45%) Sage
7 11 (22.45%) SQL
8 10 (20.41%) Hyper-V
8 10 (20.41%) Microsoft 365
8 10 (20.41%) Windows Server
9 9 (18.37%) Cybersecurity
9 9 (18.37%) ITIL
9 9 (18.37%) TCP/IP
9 9 (18.37%) VPN
10 8 (16.33%) Client Onboarding
10 8 (16.33%) CRM
10 8 (16.33%) Intacct
10 8 (16.33%) Sage X3
10 8 (16.33%) Software Testing
11 7 (14.29%) Continuous Improvement
11 7 (14.29%) JIRA
11 7 (14.29%) SLA
12 6 (12.24%) Dynamics 365
12 6 (12.24%) QA
13 5 (10.20%) Business Intelligence
13 5 (10.20%) DHCP
13 5 (10.20%) DNS

Support Consultant Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 3 (6.12%) Microsoft Excel
2 2 (4.08%) Microsoft Office
Business Applications
1 8 (16.33%) Sage X3
2 5 (10.20%) Dynamics CRM
3 3 (6.12%) Sage 200
3 3 (6.12%) Sage 50
3 3 (6.12%) Sage CRM
4 1 (2.04%) Dynamics NAV
4 1 (2.04%) Pegasus Opera
Cloud Services
1 19 (38.78%) Azure
2 10 (20.41%) Microsoft 365
3 8 (16.33%) Intacct
4 6 (12.24%) Dynamics 365
5 5 (10.20%) Entra ID
5 5 (10.20%) Power Platform
Communications & Networking
1 9 (18.37%) TCP/IP
1 9 (18.37%) VPN
2 5 (10.20%) DHCP
2 5 (10.20%) DNS
2 5 (10.20%) Firewall
Database & Business Intelligence
1 5 (10.20%) Power BI
2 4 (8.16%) SQL Server
Development Applications
1 7 (14.29%) JIRA
General
1 25 (51.02%) Social Skills
2 6 (12.24%) Finance
3 4 (8.16%) Marketing
4 2 (4.08%) Advertising
4 2 (4.08%) Analytical Skills
4 2 (4.08%) Law
5 1 (2.04%) Presentation Skills
Libraries, Frameworks & Software Standards
1 2 (4.08%) CSS
1 2 (4.08%) HTML
1 2 (4.08%) JSON
1 2 (4.08%) XML
Miscellaneous
1 18 (36.73%) Onboarding
2 4 (8.16%) Driving Licence
2 4 (8.16%) Enterprise Software
2 4 (8.16%) NHS
3 3 (6.12%) Management Information System
4 1 (2.04%) Augmented Reality
Operating Systems
1 16 (32.65%) Windows
2 10 (20.41%) Windows Server
Processes & Methodologies
1 19 (38.78%) Mentoring
2 16 (32.65%) Customer Service
3 14 (28.57%) Problem-Solving
4 13 (26.53%) ERP
5 9 (18.37%) Cybersecurity
5 9 (18.37%) ITIL
6 8 (16.33%) Client Onboarding
6 8 (16.33%) CRM
6 8 (16.33%) Software Testing
7 7 (14.29%) Continuous Improvement
8 5 (10.20%) Business Intelligence
8 5 (10.20%) Regression Testing
9 4 (8.16%) Customer Engagement
9 4 (8.16%) Customer Insight
9 4 (8.16%) Customer Requirements
9 4 (8.16%) Requirements Gathering
9 4 (8.16%) Requirements Workshops
9 4 (8.16%) Service Management
9 4 (8.16%) Speech Recognition
9 4 (8.16%) Stakeholder Engagement
Programming Languages
1 11 (22.45%) SQL
2 2 (4.08%) JavaScript
Qualifications
1 4 (8.16%) Microsoft Certification
Quality Assurance & Compliance
1 7 (14.29%) SLA
2 6 (12.24%) QA
System Software
1 20 (40.82%) Active Directory
2 10 (20.41%) Hyper-V
Systems Management
1 4 (8.16%) SCCM
Vendors
1 25 (51.02%) Microsoft
2 11 (22.45%) Sage
3 4 (8.16%) ServiceNow
4 3 (6.12%) Capita
5 2 (4.08%) Freshdesk
6 1 (2.04%) Pegasus