Support Technician Jobs with Hybrid/Remote/WFH Options

Support Technician
UK > Work from Home

The median Support Technician salary for remote or hybrid work is £30,000 per year, according to job vacancies posted during the 6 months leading to 2 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 365 416 607
Rank change year-on-year +51 +191 +151
Permanent jobs requiring a Support Technician 48 176 64
As % of all permanent jobs with a WFH option 0.32% 0.52% 0.15%
As % of the Job Titles category 0.35% 0.54% 0.16%
Number of salaries quoted 44 155 47
10th Percentile - £23,500 £22,500
25th Percentile £28,500 £25,250 £24,500
Median annual salary (50th Percentile) £30,000 £27,000 £27,000
Median % change year-on-year +11.11% - +10.20%
75th Percentile £34,000 £30,000 £36,000
90th Percentile £36,000 £32,500 -
UK median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +13.73%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,568 32,486 41,019
% of permanent jobs with a recognized job title 90.66% 95.98% 96.07%
Number of salaries quoted 9,888 24,950 29,138
10th Percentile £30,000 £33,116 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,451 £62,500
Median % change year-on-year +6.29% -9.68% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,900 £60,000
% change year-on-year +8.70% -11.83% -

Support Technician
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Support Technician in the job title as a proportion of all IT jobs advertised.

Support Technician trend for jobs with Hybrid/Remote/WFH options

Support Technician
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Support Technician.

Support Technician salary trend for jobs with a WFH option

Support Technician
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Support Technician over the 6 months to 2 May 2025.

Support Technician salary histogram for jobs with a WFH option

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Support Technician in the job title.

1 34 (70.83%) Customer Service
2 26 (54.17%) Social Skills
3 24 (50.00%) Problem-Solving
4 23 (47.92%) Windows
4 23 (47.92%) Active Directory
5 21 (43.75%) Microsoft Exchange
6 20 (41.67%) Microsoft 365
7 19 (39.58%) SLA
7 19 (39.58%) Microsoft
8 18 (37.50%) Azure
9 17 (35.42%) ITIL
10 14 (29.17%) Windows Server
11 11 (22.92%) DNS
12 10 (20.83%) Degree
12 10 (20.83%) Finance
12 10 (20.83%) Legal
12 10 (20.83%) Microsoft Intune
13 9 (18.75%) OneDrive
13 9 (18.75%) VMware
13 9 (18.75%) Retail
13 9 (18.75%) VMware Infrastructure
13 9 (18.75%) Mac OS
14 8 (16.67%) SharePoint
14 8 (16.67%) VPN
14 8 (16.67%) Entra ID
14 8 (16.67%) Driving Licence
15 7 (14.58%) Firewall
15 7 (14.58%) Time Management
16 6 (12.50%) ITIL Foundation Certificate
17 5 (10.42%) AirWatch

Support Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (43.75%) Microsoft Exchange
2 8 (16.67%) SharePoint
Applications
1 3 (6.25%) Microsoft Office
2 1 (2.08%) Microsoft Excel
Cloud Services
1 20 (41.67%) Microsoft 365
2 18 (37.50%) Azure
3 9 (18.75%) OneDrive
4 8 (16.67%) Entra ID
5 2 (4.17%) Google Workspace
6 1 (2.08%) AWS
Communications & Networking
1 11 (22.92%) DNS
2 8 (16.67%) VPN
3 7 (14.58%) Firewall
4 5 (10.42%) DHCP
4 5 (10.42%) TCP/IP
4 5 (10.42%) Wireless
5 2 (4.17%) LAN
5 2 (4.17%) Wi-Fi
6 1 (2.08%) Remote Desktop
6 1 (2.08%) WAN
Development Applications
1 1 (2.08%) JIRA
1 1 (2.08%) Visual Studio
General
1 26 (54.17%) Social Skills
2 10 (20.83%) Finance
2 10 (20.83%) Legal
3 9 (18.75%) Retail
4 4 (8.33%) Analytical Skills
5 1 (2.08%) Back Office
5 1 (2.08%) German Language
5 1 (2.08%) Organisational Skills
Miscellaneous
1 8 (16.67%) Driving Licence
2 1 (2.08%) Data Centre
2 1 (2.08%) EPoS
2 1 (2.08%) Onboarding
2 1 (2.08%) Self-Motivation
Operating Systems
1 23 (47.92%) Windows
2 14 (29.17%) Windows Server
3 9 (18.75%) Mac OS
4 5 (10.42%) Android
5 3 (6.25%) Windows 10
6 1 (2.08%) Windows 7
Processes & Methodologies
1 34 (70.83%) Customer Service
2 24 (50.00%) Problem-Solving
3 17 (35.42%) ITIL
4 7 (14.58%) Time Management
5 5 (10.42%) Mobile Device Management
6 2 (4.17%) Analytical Thinking
6 2 (4.17%) Collaborative Working
6 2 (4.17%) Inventory Management
6 2 (4.17%) Service Management
7 1 (2.08%) Architecture Roadmap
7 1 (2.08%) Asset Management
7 1 (2.08%) Computer Science
7 1 (2.08%) Data Protection
7 1 (2.08%) Logistics
7 1 (2.08%) Proactive Monitoring
7 1 (2.08%) Remote Monitoring and Management
7 1 (2.08%) Requirements Gathering
7 1 (2.08%) Roadmaps
7 1 (2.08%) Service Delivery
7 1 (2.08%) Software Testing
Programming Languages
1 1 (2.08%) PowerShell
1 1 (2.08%) SQL
Qualifications
1 10 (20.83%) Degree
2 6 (12.50%) ITIL Foundation Certificate
3 1 (2.08%) Computer Science Degree
3 1 (2.08%) DBS Check
3 1 (2.08%) Microsoft Certification
3 1 (2.08%) SC Cleared
3 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 19 (39.58%) SLA
System Software
1 23 (47.92%) Active Directory
2 9 (18.75%) VMware Infrastructure
Systems Management
1 10 (20.83%) Microsoft Intune
2 5 (10.42%) AirWatch
3 1 (2.08%) Autotask
Vendors
1 19 (39.58%) Microsoft
2 9 (18.75%) VMware
3 5 (10.42%) Apple
4 4 (8.33%) BroadSoft
4 4 (8.33%) Polycom
4 4 (8.33%) Yealink
5 2 (4.17%) Google
6 1 (2.08%) Citrix
6 1 (2.08%) Freshdesk
6 1 (2.08%) Kaseya
6 1 (2.08%) ServiceNow