Period
to 21 September 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK > England
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 580 561 633
Rank change year-on-year -19 +72 +30
Contract jobs citing Break/Fix 295 286 258
As % of all contract IT jobs advertised in England 0.31% 0.31% 0.26%
As % of the Processes & Methodologies category 0.36% 0.37% 0.30%
Number of daily rates quoted 104 196 242
England median daily rate £141 £105 £104
Median daily rate % change year-on-year +33.81% +1.20% -64.22%
10th Percentile £100 £100 £100
90th Percentile £445 £276 £299
UK median daily rate £141 £105 £103
% change year-on-year +33.81% +2.44% -61.86%
Number of hourly rates quoted 153 50 58
England median hourly rate £15.85 £14.20 £15.67
Median hourly rate % change year-on-year +11.62% -9.40% -10.44%
10th Percentile £11.17 £12.95 £12.75
90th Percentile £18.70 £18.71 £25.84
UK median hourly rate £15.85 £14.50 £15.00
% change year-on-year +9.31% -3.33% -14.29%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 80,968 77,917 84,941
As % of all contract IT jobs advertised in England 86.25% 85.78% 85.24%
Number of daily rates quoted 54,000 51,766 56,751
England median daily rate £465 £450 £425
Median daily rate % change year-on-year +3.33% +5.88% +3.03%
10th Percentile £300 £281 £263
90th Percentile £638 £625 £606
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +5.59%
Number of hourly rates quoted 2,215 1,893 2,149
England median hourly rate £21.00 £23.00 £23.00
Median hourly rate % change year-on-year -8.70% - +4.55%
10th Percentile £11.18 £11.25 £11.50
90th Percentile £50.55 £50.00 £47.83
UK median hourly rate £21.00 £23.75 £23.00
% change year-on-year -11.59% +3.26% +4.55%

Break/Fix
Job Vacancy Trend in England

Job postings citing Break/Fix as a percentage of all IT jobs advertised in England.

Job vacancy trend for Break/Fix in England

Break/Fix
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix in England.

Contractor daily rate trend for Break/Fix in England

Break/Fix
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Break/Fix in England over the 6 months to 21 September 2018.

Contractor daily rate histogram for Break/Fix in England

Break/Fix
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix in England.

Contractor hourly rate trend for Break/Fix in England

Break/Fix
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Break/Fix in England over the 6 months to 21 September 2018.

Contractor hourly rate histogram for Break/Fix in England

Break/Fix
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the England region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -43 74 £155 +47.62% 11
North of England -79 53 £114 +14.47% 9
South East +7 52 £238 +126.19% 4
Midlands +8 49 £126 +20.24% 5
West Midlands -2 35 £126 +20.24% 3
South West 0 34 £188 +78.57% 3
East of England +8 32 £120 +20.00% 1
Yorkshire -64 24 £325 +225.00% 3
North West -27 21 £105 - 3
East Midlands +13 15 £117 +11.43% 2
North East -8 8 £290 +190.00% 3
Break/Fix
UK

For the 6 months to 21 September 2018, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Break/Fix.

1 171 (57.97%) Windows
2 112 (37.97%) Windows 10
3 107 (36.27%) Active Directory
4 91 (30.85%) Microsoft
5 87 (29.49%) Windows 7
6 85 (28.81%) Windows XP
7 83 (28.14%) Migration
7 83 (28.14%) Time Management
8 37 (12.54%) SLA
9 28 (9.49%) HP
10 27 (9.15%) Smartphone
11 24 (8.14%) Banking
12 23 (7.80%) Security Cleared
13 21 (7.12%) Google
13 21 (7.12%) Microsoft Office
13 21 (7.12%) ITIL
14 20 (6.78%) EPoS
14 20 (6.78%) SC Cleared
15 19 (6.44%) Microsoft Certification
16 18 (6.10%) Finance
16 18 (6.10%) Office 365
17 17 (5.76%) Dell
17 17 (5.76%) Retail
18 16 (5.42%) A+ Certification
18 16 (5.42%) MCP
18 16 (5.42%) MCSE
18 16 (5.42%) Server Management
19 15 (5.08%) Data Centre
19 15 (5.08%) Apple
19 15 (5.08%) Android

Break/Fix
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (1.69%) Blackberry Enterprise Server
1 5 (1.69%) MS Exchange
1 5 (1.69%) Skype for Business
2 3 (1.02%) Elasticsearch
2 3 (1.02%) Exchange Server 2007
2 3 (1.02%) nginx
2 3 (1.02%) OpenStack
3 2 (0.68%) SharePoint
3 2 (0.68%) SharePoint Server
4 1 (0.34%) Confluence
4 1 (0.34%) Exchange Server 2003
4 1 (0.34%) Exchange Server 2010
4 1 (0.34%) Exchange Server 2013
4 1 (0.34%) IBM Notes
4 1 (0.34%) MQSeries
Applications
1 21 (7.12%) Microsoft Office
2 5 (1.69%) Microsoft Excel
3 1 (0.34%) Microsoft PowerPoint
Business Applications
1 2 (0.68%) Eikon
1 2 (0.68%) SAP SRM
2 1 (0.34%) Remedy ITSM
2 1 (0.34%) SAP MM
2 1 (0.34%) SAP R/3
Cloud Services
1 18 (6.10%) Office 365
2 8 (2.71%) Microsoft Azure
3 3 (1.02%) Amazon AWS
3 3 (1.02%) Google Cloud Platform
3 3 (1.02%) Stackdriver
4 2 (0.68%) SaaS
5 1 (0.34%) IaaS
5 1 (0.34%) PaaS
Communications & Networking
1 12 (4.07%) Internet
2 9 (3.05%) Firewall
3 8 (2.71%) Wi-Fi
4 7 (2.37%) Remote Desktop
4 7 (2.37%) SAN
5 5 (1.69%) ATM
5 5 (1.69%) DNS
5 5 (1.69%) LAN
5 5 (1.69%) Skype
5 5 (1.69%) WAN
6 4 (1.36%) 3G
6 4 (1.36%) TCP/IP
6 4 (1.36%) Wireless
7 3 (1.02%) DHCP
7 3 (1.02%) HTTP
7 3 (1.02%) HTTPS
7 3 (1.02%) IP Telephony
7 3 (1.02%) NAS
7 3 (1.02%) SSL
8 2 (0.68%) VPN
Database & Business Intelligence
1 7 (2.37%) Big Data
1 7 (2.37%) SQL Server
2 4 (1.36%) NoSQL
2 4 (1.36%) RDBMS
2 4 (1.36%) Relational Database
3 3 (1.02%) MongoDB
3 3 (1.02%) Oracle Database
4 2 (0.68%) SQL Server 2012
5 1 (0.34%) Oracle Database 11g
Development Applications
1 3 (1.02%) Artifactory
1 3 (1.02%) Git (software)
1 3 (1.02%) Hudson
1 3 (1.02%) Jenkins
1 3 (1.02%) Sonatype Nexus
2 1 (0.34%) JIRA
2 1 (0.34%) MSI
General
1 24 (8.14%) Banking
2 18 (6.10%) Finance
3 17 (5.76%) Retail
4 10 (3.39%) Games
5 9 (3.05%) Front Office
6 6 (2.03%) Investment Banking
7 3 (1.02%) Manufacturing
7 3 (1.02%) Telecoms
8 2 (0.68%) Corporate Banking
8 2 (0.68%) Financial Institution
9 1 (0.34%) Automotive
9 1 (0.34%) Electronics
9 1 (0.34%) Legal
9 1 (0.34%) Pharmaceutical
Job Titles
1 118 (40.00%) Desktop Support
2 72 (24.41%) Support Engineer
3 66 (22.37%) Desktop Engineer
4 37 (12.54%) Field Engineer
5 36 (12.20%) Hardware Engineer
6 31 (10.51%) Desktop Support Engineer
7 29 (9.83%) Break Fix Engineer
8 28 (9.49%) IT Engineer
9 25 (8.47%) 2nd Line Support
9 25 (8.47%) Field Service Engineer
9 25 (8.47%) Senior Desktop Engineer
10 21 (7.12%) Field Hardware Engineer
11 20 (6.78%) Field Service Hardware Engineer
12 19 (6.44%) Senior Desktop Support
13 16 (5.42%) Analyst
14 14 (4.75%) 2nd Line Engineer
14 14 (4.75%) Deskside Engineer
15 12 (4.07%) 2nd Line Support Engineer
16 10 (3.39%) IT Support
17 8 (2.71%) EPoS Engineer
Libraries, Frameworks & Software Standards
1 6 (2.03%) XML
2 4 (1.36%) JSON
2 4 (1.36%) Web Services
2 4 (1.36%) YAML
3 3 (1.02%) Elastic Stack
3 3 (1.02%) Node.js
4 2 (0.68%) HTML
4 2 (0.68%) LDAP
4 2 (0.68%) React
4 2 (0.68%) XML Messaging
5 1 (0.34%) COM
5 1 (0.34%) Velocity
Miscellaneous
1 27 (9.15%) Smartphone
2 20 (6.78%) EPoS
3 15 (5.08%) Data Centre
4 10 (3.39%) Driving Licence
5 4 (1.36%) Analytical Skills
5 4 (1.36%) Clustering
5 4 (1.36%) iPhone
5 4 (1.36%) Management Information System
5 4 (1.36%) Replication
5 4 (1.36%) Video Conferencing
6 3 (1.02%) Blackberry
6 3 (1.02%) NHS
6 3 (1.02%) Online Banking
6 3 (1.02%) Self-Motivation
7 2 (0.68%) EMC VMAX
7 2 (0.68%) EMC VNX
7 2 (0.68%) FMCG
7 2 (0.68%) Foreign Exchange (FX)
7 2 (0.68%) Hedge funds
7 2 (0.68%) Virtual Team
Operating Systems
1 171 (57.97%) Windows
2 112 (37.97%) Windows 10
3 87 (29.49%) Windows 7
4 85 (28.81%) Windows XP
5 15 (5.08%) Android
6 14 (4.75%) Linux
7 10 (3.39%) Windows Server
8 9 (3.05%) Red Hat Enterprise Linux
9 7 (2.37%) Windows Server 2012
10 6 (2.03%) Apple iOS
10 6 (2.03%) Unix
10 6 (2.03%) Windows 8
11 5 (1.69%) Windows Server 2008
12 3 (1.02%) CentOS
13 2 (0.68%) Mac OS X
14 1 (0.34%) Windows Server 2003
14 1 (0.34%) Windows Vista
Processes & Methodologies
1 83 (28.14%) Migration
1 83 (28.14%) Time Management
2 21 (7.12%) ITIL
3 16 (5.42%) Server Management
4 13 (4.41%) Incident Management
5 10 (3.39%) DevOps
6 9 (3.05%) Change Management
6 9 (3.05%) Infrastructure Engineering
6 9 (3.05%) Service Delivery
7 8 (2.71%) Service Management
8 7 (2.37%) Performance Tuning
8 7 (2.37%) Problem-Solving
9 6 (2.03%) Disaster Recovery
9 6 (2.03%) Root Cause Analysis
10 5 (1.69%) Change Control
10 5 (1.69%) ITSM
10 5 (1.69%) Process Improvement
10 5 (1.69%) Regression Testing
10 5 (1.69%) User Acceptance Testing
10 5 (1.69%) Validation
Programming Languages
1 11 (3.73%) SQL
2 7 (2.37%) Ruby
3 5 (1.69%) PowerShell
4 4 (1.36%) JavaScript
4 4 (1.36%) Shell Script
5 3 (1.02%) Bash Shell
5 3 (1.02%) Perl
5 3 (1.02%) PHP
5 3 (1.02%) Python
6 2 (0.68%) T-SQL
7 1 (0.34%) COBOL
7 1 (0.34%) Smalltalk
7 1 (0.34%) VB
Qualifications
1 23 (7.80%) Security Cleared
2 20 (6.78%) SC Cleared
3 19 (6.44%) Microsoft Certification
4 16 (5.42%) A+ Certification
4 16 (5.42%) MCP
4 16 (5.42%) MCSE
5 12 (4.07%) MCDST
6 11 (3.73%) NVQ Level 3
7 7 (2.37%) DBS Check
8 3 (1.02%) Degree
8 3 (1.02%) MCSA
9 2 (0.68%) Cisco Certification
9 2 (0.68%) ITIL Certification
10 1 (0.34%) CCA
10 1 (0.34%) CCNA
10 1 (0.34%) CCNP
10 1 (0.34%) Citrix Certification
10 1 (0.34%) DV Cleared
Quality Assurance & Compliance
1 37 (12.54%) SLA
2 4 (1.36%) QA
System Software
1 107 (36.27%) Active Directory
2 8 (2.71%) VMware Infrastructure
3 6 (2.03%) Hyper-V
4 5 (1.69%) Docker
5 4 (1.36%) Firmware
6 3 (1.02%) Virtual Servers
6 3 (1.02%) VMware ESXi
7 2 (0.68%) EMC RecoverPoint
7 2 (0.68%) Virtual Machines
7 2 (0.68%) vSphere
8 1 (0.34%) ProxySG
8 1 (0.34%) XenApp
8 1 (0.34%) XenDesktop
Systems Management
1 13 (4.41%) SCCM
2 10 (3.39%) Puppet
3 7 (2.37%) Kibana
3 7 (2.37%) logstash
4 5 (1.69%) Ansible
5 4 (1.36%) Failover Clustering
6 3 (1.02%) HAProxy
6 3 (1.02%) NetBackup
6 3 (1.02%) Opscode Chef
6 3 (1.02%) SCOM
7 2 (0.68%) EMC VPLEX
7 2 (0.68%) Microsoft Clustering
7 2 (0.68%) Microsoft Data Protection Manager
7 2 (0.68%) SCVMM
7 2 (0.68%) WSUS
8 1 (0.34%) CA Spectrum
8 1 (0.34%) Microsoft Intune
8 1 (0.34%) Norton AntiVirus
8 1 (0.34%) SnapVault
8 1 (0.34%) Symantec Endpoint Protection
Vendors
1 91 (30.85%) Microsoft
2 28 (9.49%) HP
3 21 (7.12%) Google
4 17 (5.76%) Dell
5 15 (5.08%) Apple
6 13 (4.41%) VMware
7 10 (3.39%) Cisco
8 9 (3.05%) Red Hat
9 8 (2.71%) SAP
10 5 (1.69%) Bloomberg
10 5 (1.69%) Oracle
10 5 (1.69%) Reuters
10 5 (1.69%) SolarWinds
10 5 (1.69%) Splunk
11 4 (1.36%) F5
11 4 (1.36%) IBM
11 4 (1.36%) Sybase
12 3 (1.02%) EMC
12 3 (1.02%) Remedy
12 3 (1.02%) Sun