Period
to 12 December 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 12 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK > England
6 months to
12 Dec 2017
Same period 2016 Same period 2015
Rank 533 502 663
Rank change year-on-year -31 +161 +12
Contract jobs citing Break/Fix 335 368 209
As % of all contract IT jobs advertised in England 0.35% 0.38% 0.20%
As % of the Processes & Methodologies category 0.42% 0.45% 0.25%
Number of daily rates quoted 242 345 57
England median daily rate £105 £105 £275
Median daily rate % change year-on-year - -61.82% +83.33%
10th Percentile £100 £100 £105
90th Percentile £180 £139 £401
UK median daily rate £105 £105 £250
% change year-on-year - -58.00% +78.57%
Number of hourly rates quoted 48 117 70
England median hourly rate £15.00 £14.50 £17.50
Median hourly rate % change year-on-year +3.45% -17.13% +34.60%
10th Percentile £11.75 £12.90 £11.92
90th Percentile £21.00 £25.00 £30.90
UK median hourly rate £15.00 £14.60 £17.50
% change year-on-year +2.74% -16.55% +34.58%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 80532 80892 84761
As % of all contract IT jobs advertised in England 84.69% 84.19% 82.31%
Number of daily rates quoted 54292 53866 55971
England median daily rate £450 £430 £425
Median daily rate % change year-on-year +4.65% +1.18% +6.25%
10th Percentile £288 £266 £263
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 1834 2152 2528
England median hourly rate £25.00 £24.36 £22.00
Median hourly rate % change year-on-year +2.65% +10.70% +15.79%
10th Percentile £11.25 £11.25 £11.25
90th Percentile £49.75 £48.00 £47.50
UK median hourly rate £24.99 £24.00 £22.50
% change year-on-year +4.13% +6.67% +15.38%

Break/Fix
Job Vacancy Trend in England

Job postings citing Break/Fix as a percentage of all IT jobs advertised in England.

Job vacancy trend for Break/Fix in England

Break/Fix
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix in England.

Contractor daily rate trend for Break/Fix in England

Break/Fix
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Break/Fix in England over the 6 months to 12 December 2017.

Contractor daily rate histogram for Break/Fix in England

Break/Fix
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix in England.

Contractor hourly rate trend for Break/Fix in England

Break/Fix
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Break/Fix in England over the 6 months to 12 December 2017.

Contractor hourly rate histogram for Break/Fix in England

Break/Fix
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the England region over the 6 months to 12 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 139 £113 -11.76% 4
North of England +99 125 £100 -2.44% 5
Yorkshire +57 78 £100 -2.44% 1
North West +38 41 £105 +2.44% 4
South East -54 36 £105 - 5
South West -5 32 £105 -
Midlands -15 25 £105 - 6
East of England -12 22 £100 - 3
West Midlands -16 18 £105 - 4
North East +66 14 £100 -2.44%
East Midlands -17 8 £100 -4.76% 2
Break/Fix
UK

For the 6 months to 12 December 2017, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Break/Fix.

1 124 (37.01%) SLA
2 107 (31.94%) Windows
3 63 (18.81%) HP
4 58 (17.31%) Active Directory
5 51 (15.22%) Microsoft
6 48 (14.33%) Windows 7
7 44 (13.13%) EPoS
8 41 (12.24%) Microsoft Office
9 35 (10.45%) ITIL
10 33 (9.85%) Banking
11 30 (8.96%) Finance
11 30 (8.96%) Windows Server 2008
12 26 (7.76%) Windows 10
12 26 (7.76%) Time Management
12 26 (7.76%) LAN
13 25 (7.46%) Dell
13 25 (7.46%) Change Management
14 23 (6.87%) VMware
14 23 (6.87%) Retail
15 22 (6.57%) MS Exchange
16 21 (6.27%) Cisco
17 20 (5.97%) Windows Server
17 20 (5.97%) Driving Licence
18 19 (5.67%) VMware Infrastructure
19 18 (5.37%) Windows XP
20 17 (5.07%) DNS
20 17 (5.07%) Service Delivery
21 16 (4.78%) Wi-Fi
21 16 (4.78%) Citrix
21 16 (4.78%) WAN

Break/Fix
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.57%) MS Exchange
2 10 (2.99%) Blackberry Enterprise Server
3 5 (1.49%) Skype for Business
4 4 (1.19%) Exchange Server 2000
4 4 (1.19%) Exchange Server 2003
4 4 (1.19%) Exchange Server 2007
5 3 (0.90%) SharePoint
6 2 (0.60%) Exchange Server 2010
7 1 (0.30%) IIS
7 1 (0.30%) Office Communications Server
Applications
1 41 (12.24%) Microsoft Office
2 12 (3.58%) Microsoft Excel
3 4 (1.19%) Microsoft PowerPoint
4 2 (0.60%) MS Visio
Business Applications
1 2 (0.60%) assyst
2 1 (0.30%) SAP FSCM
Cloud Services
1 15 (4.48%) Office 365
2 3 (0.90%) Mimecast
3 1 (0.30%) Microsoft Azure
Communications & Networking
1 26 (7.76%) LAN
2 17 (5.07%) DNS
3 16 (4.78%) WAN
3 16 (4.78%) Wi-Fi
4 15 (4.48%) SAN
5 14 (4.18%) Firewall
6 13 (3.88%) 3G
7 11 (3.28%) DHCP
7 11 (3.28%) VPN
8 9 (2.69%) 4G
8 9 (2.69%) ATM
9 8 (2.39%) NAS
10 7 (2.09%) ADSL
11 6 (1.79%) Remote Desktop
11 6 (1.79%) TCP/IP
11 6 (1.79%) VLAN
12 5 (1.49%) IP Telephony
13 4 (1.19%) Network Security
14 3 (0.90%) Cisco ASA
14 3 (0.90%) Wireless Security
Database & Business Intelligence
1 3 (0.90%) Oracle Database
1 3 (0.90%) SQL Server
2 2 (0.60%) MySQL
2 2 (0.60%) Relational Database
General
1 33 (9.85%) Banking
2 30 (8.96%) Finance
3 23 (6.87%) Retail
4 8 (2.39%) Legal
5 6 (1.79%) Front Office
5 6 (1.79%) Telecoms
6 4 (1.19%) Back Office
6 4 (1.19%) Pharmaceutical
7 2 (0.60%) Electronics
7 2 (0.60%) Games
7 2 (0.60%) Investment Banking
8 1 (0.30%) Aerospace
8 1 (0.30%) General Ledger
8 1 (0.30%) Manufacturing
8 1 (0.30%) Military
8 1 (0.30%) Portuguese Language
8 1 (0.30%) Spanish Language
Job Titles
1 114 (34.03%) Field Engineer
2 86 (25.67%) Field Service Engineer
3 53 (15.82%) Break Fix Engineer
4 45 (13.43%) Hardware Engineer
5 44 (13.13%) Desktop Support
6 39 (11.64%) EPoS Engineer
7 36 (10.75%) Support Engineer
8 28 (8.36%) IT Engineer
9 24 (7.16%) Desktop Engineer
10 23 (6.87%) Analyst
11 22 (6.57%) Field Hardware Engineer
12 20 (5.97%) Support Analyst
13 19 (5.67%) Field Service Hardware Engineer
14 15 (4.48%) Desktop Support Engineer
14 15 (4.48%) EPoS Installation Engineer
14 15 (4.48%) Installations Engineer
14 15 (4.48%) Printer Engineer
15 14 (4.18%) HP Printer Engineer
16 13 (3.88%) Deskside Support
17 11 (3.28%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 7 (2.09%) X-Windows
Miscellaneous
1 44 (13.13%) EPoS
2 20 (5.97%) Driving Licence
3 12 (3.58%) Data Centre
4 10 (2.99%) Blackberry
4 10 (2.99%) Management Information System
5 9 (2.69%) CMDB
6 8 (2.39%) Linux Command Line
6 8 (2.39%) Smartphone
7 7 (2.09%) EMC Centera
7 7 (2.09%) EMC VMAX
7 7 (2.09%) EMC VNX
7 7 (2.09%) EMC VNXe
7 7 (2.09%) Replication
8 5 (1.49%) iPhone
9 2 (0.60%) Analytical Skills
9 2 (0.60%) Cyber Attack
9 2 (0.60%) Reference Data
9 2 (0.60%) SCADA
10 1 (0.30%) FMCG
10 1 (0.30%) iPad
Operating Systems
1 107 (31.94%) Windows
2 48 (14.33%) Windows 7
3 30 (8.96%) Windows Server 2008
4 26 (7.76%) Windows 10
5 20 (5.97%) Windows Server
6 18 (5.37%) Windows XP
7 14 (4.18%) Unix
8 13 (3.88%) Linux
9 11 (3.28%) Windows Server 2003
10 9 (2.69%) Mac OS X
10 9 (2.69%) Solaris
11 7 (2.09%) AIX
11 7 (2.09%) Data ONTAP
11 7 (2.09%) Red Hat Enterprise Linux
11 7 (2.09%) Windows 2000
11 7 (2.09%) Windows Server 2012
12 5 (1.49%) Windows 8
13 4 (1.19%) Apple iOS
13 4 (1.19%) Windows 2000 Server
13 4 (1.19%) Windows Phone
Processes & Methodologies
1 35 (10.45%) ITIL
2 26 (7.76%) Time Management
3 25 (7.46%) Change Management
4 17 (5.07%) Service Delivery
5 12 (3.58%) Workflow
6 11 (3.28%) BCP
6 11 (3.28%) Migration
6 11 (3.28%) Performance Monitoring
6 11 (3.28%) Service Management
7 10 (2.99%) Proactive Monitoring
8 9 (2.69%) Information Security
9 8 (2.39%) Asset Management
10 7 (2.09%) Incident Management
10 7 (2.09%) Investment Management
10 7 (2.09%) Line Management
10 7 (2.09%) Performance Tuning
10 7 (2.09%) Project Management
10 7 (2.09%) Root Cause Analysis
11 6 (1.79%) Hardware Maintenance
11 6 (1.79%) Mobile Device Management
Programming Languages
1 5 (1.49%) Shell Script
2 3 (0.90%) Perl
2 3 (0.90%) Python
2 3 (0.90%) SQL
3 2 (0.60%) PowerShell
4 1 (0.30%) R
Qualifications
1 15 (4.48%) Security Cleared
2 14 (4.18%) SC Cleared
3 11 (3.28%) Cisco Certification
4 9 (2.69%) CCNP
5 8 (2.39%) MCP
6 7 (2.09%) A+ Certification
6 7 (2.09%) CCNA
6 7 (2.09%) MCSE
6 7 (2.09%) Microsoft Certification
7 6 (1.79%) DBS Check
7 6 (1.79%) DV Cleared
8 4 (1.19%) DCSE
9 3 (0.90%) Degree
9 3 (0.90%) ITIL Certification
10 2 (0.60%) CCIE Security
10 2 (0.60%) CEH
10 2 (0.60%) CISM
10 2 (0.60%) GCIA
10 2 (0.60%) GIAC
10 2 (0.60%) GSEC
Quality Assurance & Compliance
1 124 (37.01%) SLA
2 7 (2.09%) PMO
3 2 (0.60%) COSHH
3 2 (0.60%) Data Quality
3 2 (0.60%) QA
System Software
1 58 (17.31%) Active Directory
2 19 (5.67%) VMware Infrastructure
3 15 (4.48%) Firmware
4 10 (2.99%) VMware ESXi
5 9 (2.69%) Veritas Volume Manager
6 7 (2.09%) SRDF
7 4 (1.19%) Virtual Desktop
7 4 (1.19%) VMware Workstation
8 3 (0.90%) NFS
9 2 (0.60%) ProxySG
9 2 (0.60%) Samba
9 2 (0.60%) Snort
10 1 (0.30%) Hyper-V
10 1 (0.30%) Oracle RAC
10 1 (0.30%) Virtual Servers
10 1 (0.30%) VMware NSX
Systems Management
1 15 (4.48%) SCCM
2 9 (2.69%) Symantec Enterprise Vault
3 7 (2.09%) EMC TimeFinder
3 7 (2.09%) NetApp OnCommand
3 7 (2.09%) Tivoli Storage Manager
4 5 (1.49%) Systems Management Server (SMS)
5 4 (1.19%) MOM
6 3 (0.90%) NetBackup
6 3 (0.90%) SCOM
7 2 (0.60%) Network Intrusion Detection System
8 1 (0.30%) Backup Exec
8 1 (0.30%) Cisco Prime
8 1 (0.30%) McAfee ePO
8 1 (0.30%) OfficeScan
8 1 (0.30%) Oracle RMAN
8 1 (0.30%) Symantec Endpoint Protection
8 1 (0.30%) Trend Micro Deep Security
8 1 (0.30%) vCenter Server
8 1 (0.30%) WSUS
Vendors
1 63 (18.81%) HP
2 51 (15.22%) Microsoft
3 25 (7.46%) Dell
4 23 (6.87%) VMware
5 21 (6.27%) Cisco
6 16 (4.78%) Citrix
7 13 (3.88%) Symantec
8 10 (2.99%) Veritas
9 9 (2.69%) Brocade
10 8 (2.39%) NetApp
11 7 (2.09%) 3PAR
11 7 (2.09%) CheckPoint
11 7 (2.09%) EMC
12 6 (1.79%) Capita
13 5 (1.49%) LANDesk
13 5 (1.49%) Oracle
14 4 (1.19%) Bloomberg
14 4 (1.19%) Blue Coat
14 4 (1.19%) FactSet
14 4 (1.19%) Sophos