The median annual salary for an IT Support Manager was £42,500 in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Manager
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 822 834 901
Rank change year-on-year +12 +67  
Permanent jobs requiring an IT Support Manager 68 98 81
As % of all permanent IT jobs advertised in the UK 0.076% 0.100% 0.074%
As % of the Job Titles category 0.079% 0.10% 0.077%
Number of salaries quoted 60 87 73
Median salary £42,500 £42,500 £38,424
Median salary % change year-on-year - +10.60%  
90% offered a salary of more than £32,500 £32,500 £27,500
10% offered a salary of more than £60,000 £61,900 £62,500
UK excluding London median salary £45,000 £40,000 £35,000
% change year-on-year +12.50% +14.28%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85544 95045 105654
As % of all permanent IT job vacancies advertised in the UK 95.95% 96.52% 96.56%
Number of salaries quoted 69856 80154 87088
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support Manager in the job title.

Job vacancy trend for IT Support Manager in the UK

IT Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager.

Salary trend for IT Support Manager in the UK

IT Support Manager
Salary Histogram

The salary distribution of IT jobs citing IT Support Manager over the 3 months to 27 June 2017.

Salary histogram for IT Support Manager in the UK

IT Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 68 £42,500 - 7
London +44 34 £41,250 -8.33% 3
Hertfordshire +2 8 £50,250 +43.57%
East of England -6 8 £50,250 +43.57%
City of London +34 7 £42,500 -37.03% 1
South East +33 7 £57,500 +0.87% 2
South West -8 5 £47,500 +11.76%
West Yorkshire +13 4 £33,750 -28.94%
East Midlands +8 4 £43,750 +18.24% 1
Yorkshire -4 4 £33,750 -5.45%
North West -44 4 £35,000 -2.77%
Watford - 4 £55,000 -
Wakefield - 4 £33,750 -
Surrey +37 3 £66,500 -
West Midlands -4 3 £41,500 +20.28% 1
Bristol -30 3 £47,500 +11.76%
Manchester -33 3 £35,000 -12.50%
Birmingham +14 2 £41,000 -3.52% 1
Oxfordshire +13 2 £46,500 +28.27%
Northampton +8 2 £42,500 +25.00%
Northamptonshire +6 2 £42,500 +25.00%
Somerset -1 2 £35,000 -6.66%
Stockport -15 2 £35,000 -22.22%
Berkhamsted - 2 £37,500 -
Derby - 2 £45,000 -
Woking - 2 £67,000 -
Derbyshire - 2 £45,000 -
Berkshire +17 1 £58,500 -5.26%
Hampshire +10 1 £34,000 -44.71% 1
Oxford +7 1 £48,000 +32.41%

IT Support Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Manager in the job title.

1 48 (42.11%) Windows
2 39 (34.21%) ITIL
3 37 (32.46%) Microsoft
4 34 (29.82%) Active Directory
5 31 (27.19%) Microsoft Office
6 23 (20.18%) Finance
7 20 (17.54%) Service Delivery
8 17 (14.91%) MS Exchange
9 16 (14.04%) Service Management
10 15 (13.16%) VMware
10 15 (13.16%) Windows Server
11 14 (12.28%) Office 365
11 14 (12.28%) SQL
11 14 (12.28%) SLA
12 13 (11.40%) SQL Server
12 13 (11.40%) SharePoint
12 13 (11.40%) Telecoms
12 13 (11.40%) Mentoring
12 13 (11.40%) People Management
13 12 (10.53%) Firewall
13 12 (10.53%) Management Information System
14 11 (9.65%) Cisco
14 11 (9.65%) ITIL Certification
15 10 (8.77%) Project Management
15 10 (8.77%) Windows 7
16 9 (7.89%) SaaS
16 9 (7.89%) Windows Server 2008
16 9 (7.89%) Incident Management
16 9 (7.89%) Retail
16 9 (7.89%) Citrix

IT Support Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (14.91%) MS Exchange
2 13 (11.40%) SharePoint
3 7 (6.14%) Exchange Server 2010
4 4 (3.51%) Exchange Server 2013
5 2 (1.75%) Apache
6 1 (0.88%) Exchange Server 2007
6 1 (0.88%) WordPress
Applications
1 31 (27.19%) Microsoft Office
2 3 (2.63%) Microsoft Excel
3 1 (0.88%) Microsoft PowerPoint
Business Applications
1 3 (2.63%) Dynamics AX
1 3 (2.63%) Visualfiles
2 2 (1.75%) Dynamics CRM
3 1 (0.88%) Dynamics NAV
3 1 (0.88%) Sage 200
Cloud Services
1 14 (12.28%) Office 365
2 9 (7.89%) SaaS
3 6 (5.26%) Microsoft Azure
4 2 (1.75%) Azure Active Directory
5 1 (0.88%) G Suite
Communications & Networking
1 12 (10.53%) Firewall
2 9 (7.89%) DNS
3 8 (7.02%) DHCP
3 8 (7.02%) TCP/IP
4 6 (5.26%) SAN
5 4 (3.51%) LAN
5 4 (3.51%) VPN
6 3 (2.63%) NAS
6 3 (2.63%) Skype
6 3 (2.63%) Wireless
7 2 (1.75%) Internet
7 2 (1.75%) MPLS
7 2 (1.75%) SSL
7 2 (1.75%) VLAN
7 2 (1.75%) VoIP
7 2 (1.75%) WAN
8 1 (0.88%) IP Telephony
8 1 (0.88%) IPv4
8 1 (0.88%) Wi-Fi
8 1 (0.88%) WLAN
Database & Business Intelligence
1 13 (11.40%) SQL Server
2 4 (3.51%) Crystal Reports
3 2 (1.75%) Relational Database
3 2 (1.75%) SQL Server 2012
4 1 (0.88%) BusinessObjects
4 1 (0.88%) MySQL
4 1 (0.88%) Oracle Database
4 1 (0.88%) SQL Server 2008
4 1 (0.88%) SQL Server 2014
Development Applications
1 2 (1.75%) Visual Studio
General
1 23 (20.18%) Finance
2 13 (11.40%) Telecoms
3 9 (7.89%) Retail
4 6 (5.26%) Banking
4 6 (5.26%) Front Office
5 5 (4.39%) Investment Banking
5 5 (4.39%) Legal
5 5 (4.39%) Retail Banking
6 4 (3.51%) Marketing
7 2 (1.75%) Advertising
7 2 (1.75%) Mandarin Language
7 2 (1.75%) Manufacturing
8 1 (0.88%) Back Office
8 1 (0.88%) Financial Institution
8 1 (0.88%) Law
Libraries, Frameworks & Software Standards
1 7 (6.14%) .NET
2 3 (2.63%) ASP.NET
3 1 (0.88%) HTML
Miscellaneous
1 12 (10.53%) Management Information System
2 4 (3.51%) Analytical Skills
3 3 (2.63%) Data Centre
4 2 (1.75%) Client/Server
4 2 (1.75%) Clustering
4 2 (1.75%) CMDB
4 2 (1.75%) HP Storage
4 2 (1.75%) Linux Command Line
4 2 (1.75%) Reinsurance
4 2 (1.75%) Smartphone
4 2 (1.75%) Social Media
5 1 (0.88%) Computer Science
5 1 (0.88%) EPoS
5 1 (0.88%) Equities
5 1 (0.88%) iPad
5 1 (0.88%) NHS
5 1 (0.88%) PACS
5 1 (0.88%) PDA
5 1 (0.88%) PKI
5 1 (0.88%) RSA SecurID
Operating Systems
1 48 (42.11%) Windows
2 15 (13.16%) Windows Server
3 10 (8.77%) Windows 7
4 9 (7.89%) Windows Server 2008
5 7 (6.14%) Windows Server 2012
6 6 (5.26%) Linux
6 6 (5.26%) Windows 10
7 2 (1.75%) Android
7 2 (1.75%) Apple iOS
7 2 (1.75%) Windows 8
8 1 (0.88%) Mac OS X
8 1 (0.88%) SUSE
8 1 (0.88%) Windows Server 2003
Processes & Methodologies
1 39 (34.21%) ITIL
2 20 (17.54%) Service Delivery
3 16 (14.04%) Service Management
4 13 (11.40%) Mentoring
4 13 (11.40%) People Management
5 10 (8.77%) Project Management
6 9 (7.89%) Incident Management
7 7 (6.14%) DevOps
7 7 (6.14%) IT Strategy
7 7 (6.14%) Problem Management
8 6 (5.26%) Change Management
8 6 (5.26%) Continuous Improvement
8 6 (5.26%) Line Management
9 5 (4.39%) Agile Software Development
9 5 (4.39%) Asset Management
9 5 (4.39%) Coaching
9 5 (4.39%) Root Cause Analysis
9 5 (4.39%) Wealth Management
10 4 (3.51%) Continuous Integration
10 4 (3.51%) Performance Management
Programming Languages
1 14 (12.28%) SQL
2 5 (4.39%) C
2 5 (4.39%) C#
2 5 (4.39%) Java
3 4 (3.51%) PHP
4 3 (2.63%) T-SQL
5 2 (1.75%) JavaScript
5 2 (1.75%) PL/SQL
5 2 (1.75%) PowerShell
Qualifications
1 11 (9.65%) ITIL Certification
2 7 (6.14%) Microsoft Certification
3 5 (4.39%) Degree
4 4 (3.51%) MCSA
4 4 (3.51%) MCSE
5 2 (1.75%) CCNA
5 2 (1.75%) Cisco Certification
5 2 (1.75%) VMware Certified Professional (VCP)
6 1 (0.88%) CCNP
6 1 (0.88%) DBS Check
6 1 (0.88%) MCDST
6 1 (0.88%) MCITP
6 1 (0.88%) MCP
Quality Assurance & Compliance
1 14 (12.28%) SLA
2 5 (4.39%) QA
3 2 (1.75%) PCI DSS
4 1 (0.88%) PMO
System Software
1 34 (29.82%) Active Directory
2 7 (6.14%) Hyper-V
3 6 (5.26%) VMware Infrastructure
3 6 (5.26%) XenApp
4 3 (2.63%) VMware ESXi
5 2 (1.75%) Terminal Server
5 2 (1.75%) Virtual Servers
6 1 (0.88%) vSphere
6 1 (0.88%) XenServer
6 1 (0.88%) Xsan
Systems Management
1 3 (2.63%) Backup Exec
2 2 (1.75%) WSUS
3 1 (0.88%) Ansible
3 1 (0.88%) SCCM
Vendors
1 37 (32.46%) Microsoft
2 15 (13.16%) VMware
3 11 (9.65%) Cisco
4 9 (7.89%) Citrix
5 4 (3.51%) Apple
5 4 (3.51%) HP
6 3 (2.63%) Avaya
6 3 (2.63%) Oracle
6 3 (2.63%) Sophos
6 3 (2.63%) Veeam
7 2 (1.75%) Progress
7 2 (1.75%) SAP
7 2 (1.75%) WatchGuard
8 1 (0.88%) EMC
8 1 (0.88%) Google
8 1 (0.88%) Red Hat
8 1 (0.88%) Sage
8 1 (0.88%) SolarWinds
8 1 (0.88%) Sun
8 1 (0.88%) Symantec
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