The median annual salary for a IT Support Manager was £44,500 in advertised job vacancies during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
IT Support Manager
UK
Rank 811 833 891
Rank change year-on-year +22 +58  
Permanent jobs requiring an IT Support Manager 46 115 68
As % of all permanent IT jobs advertised in the UK 0.054% 0.11% 0.064%
As % of the Job Titles category 0.056% 0.12% 0.067%
Number of salaries quoted 43 108 62
Median salary £44,500 £43,250 £42,922
Median salary % change year-on-year +2.89% +0.76%  
90% offered a salary of more than £31,000 £32,500 £25,500
10% offered a salary of more than £60,000 £67,500 £62,250
UK excluding London median salary £45,000 £37,500 £42,500
% change year-on-year +20.00% -11.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81782 99209 102096
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.37% 96.63%
Number of salaries quoted 67852 83080 83346
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support Manager in the job title.

Job vacancy trend for IT Support Manager in the UK

IT Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager.

Salary trend for IT Support Manager in the UK

IT Support Manager
Salary Histogram

The salary distribution of IT jobs citing IT Support Manager over the 3 months to 24 March 2017.

Salary histogram for IT Support Manager in the UK

IT Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +37 44 £45,000 +1.12% 8
East of England +31 12 £43,750 +28.67% 1
London +28 10 £41,018 -17.96% 3
North West -23 8 £60,000 +43.71%
South East +61 7 £34,000 -26.48% 3
Cheshire +8 7 £60,000 +66.66%
Hertfordshire - 6 £47,500 - 1
Cambridgeshire +19 5 £37,500 -10.71%
South West +6 4 £47,500 +26.66%
Peterborough - 4 £37,500 -
City of London +49 3 £42,536 -14.92% 1
Hampshire +27 2 £34,000 -43.33% 1
Kent +25 2 £30,000 +17.64%
Yorkshire +18 2 £40,000 +6.66%
Wiltshire - 2 £50,000 -
Westminster - 2 £37,938 - 1
East Yorkshire - 2 £40,000 -
Hull - 2 £40,000 -
Scotland +21 1 £32,500 -31.57%
Bristol +1 1 £45,000 +9.09%
Oxfordshire -1 1 £45,000 -10.00%
East Midlands -1 1 £50,000 +53.84%
Gloucestershire -3 1 £35,000 -56.25%
Liverpool -3 1 £50,000 -
Merseyside -3 1 £50,000 -
Crewe -7 1 - -
Brighton - 1 £30,000 - 1
Cheltenham - 1 £35,000 -
Havant - 1 - - 1
Liphook - 1 £34,000 -

IT Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 24 March 2017, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Manager in the job title.

1 52 (39.39%) ITIL
2 51 (38.64%) Windows
3 39 (29.55%) Microsoft
3 39 (29.55%) Active Directory
4 30 (22.73%) MS Office
5 28 (21.21%) Windows Server
6 25 (18.94%) Service Delivery
7 23 (17.42%) Cisco
8 21 (15.91%) MS Exchange
8 21 (15.91%) Linux
8 21 (15.91%) Firewall
8 21 (15.91%) Finance
9 19 (14.39%) Office 365
9 19 (14.39%) VMware
9 19 (14.39%) SLA
10 17 (12.88%) MS Excel
11 16 (12.12%) SharePoint
12 15 (11.36%) Citrix
12 15 (11.36%) Project Management
13 14 (10.61%) SQL
13 14 (10.61%) Degree
13 14 (10.61%) Hyper-V
13 14 (10.61%) Windows 7
14 13 (9.85%) Windows Server 2012
14 13 (9.85%) SQL Server
14 13 (9.85%) Telecoms
15 12 (9.09%) Change Management
15 12 (9.09%) DNS
16 11 (8.33%) TCP/IP
16 11 (8.33%) People Management

IT Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (15.91%) MS Exchange
2 16 (12.12%) SharePoint
3 6 (4.55%) Exchange Server 2010
3 6 (4.55%) Exchange Server 2013
4 3 (2.27%) Apache
5 1 (0.76%) Confluence
5 1 (0.76%) Tomcat
Applications
1 30 (22.73%) MS Office
2 17 (12.88%) MS Excel
3 5 (3.79%) MS PowerPoint
4 1 (0.76%) MS Project
4 1 (0.76%) MS Visio
Business Applications
1 3 (2.27%) Dynamics CRM
2 1 (0.76%) Dynamics AX
2 1 (0.76%) Dynamics NAV
2 1 (0.76%) Magento
2 1 (0.76%) Sage 200
Cloud Services
1 19 (14.39%) Office 365
2 9 (6.82%) SaaS
3 8 (6.06%) Amazon AWS
4 7 (5.30%) Microsoft Azure
5 2 (1.52%) Azure Active Directory
6 1 (0.76%) IaaS
Communications & Networking
1 21 (15.91%) Firewall
2 12 (9.09%) DNS
3 11 (8.33%) TCP/IP
4 9 (6.82%) SAN
4 9 (6.82%) VoIP
5 7 (5.30%) DHCP
5 7 (5.30%) Remote Desktop
6 6 (4.55%) LAN
6 6 (4.55%) VPN
7 5 (3.79%) Broadband
7 5 (3.79%) SNMP
7 5 (3.79%) VLAN
7 5 (3.79%) WAN
7 5 (3.79%) Wireless
8 3 (2.27%) Internet
9 2 (1.52%) IP Telephony
9 2 (1.52%) NAS
9 2 (1.52%) Network Security
9 2 (1.52%) PPP
9 2 (1.52%) Wi-Fi
Database & Business Intelligence
1 13 (9.85%) SQL Server
2 7 (5.30%) MySQL
3 2 (1.52%) Crystal Reports
3 2 (1.52%) SQL Server 2012
4 1 (0.76%) Data Mining
4 1 (0.76%) Oracle Database
4 1 (0.76%) Relational Database
4 1 (0.76%) SQL Server 2008
Development Applications
1 2 (1.52%) Visual Studio
2 1 (0.76%) Bitbucket
2 1 (0.76%) JIRA
General
1 21 (15.91%) Finance
2 13 (9.85%) Telecoms
3 7 (5.30%) Retail
4 6 (4.55%) Manufacturing
5 4 (3.03%) Legal
6 3 (2.27%) Financial Institution
6 3 (2.27%) Marketing
7 2 (1.52%) Law
8 1 (0.76%) Automotive
8 1 (0.76%) Banking
8 1 (0.76%) French Language
8 1 (0.76%) Front Office
Libraries, Frameworks & Software Standards
1 6 (4.55%) EDI
2 5 (3.79%) Web Services
3 4 (3.03%) .NET
4 1 (0.76%) ASP.NET
4 1 (0.76%) HTML
4 1 (0.76%) LAMP
Miscellaneous
1 10 (7.58%) Management Information System
2 5 (3.79%) Driving Licence
3 3 (2.27%) Analytical Skills
3 3 (2.27%) CMDB
3 3 (2.27%) Data Centre
4 2 (1.52%) Client/Server
4 2 (1.52%) Clustering
4 2 (1.52%) Linux Command Line
4 2 (1.52%) Social Media
5 1 (0.76%) Blackberry
5 1 (0.76%) CCTV
5 1 (0.76%) Computer Science
5 1 (0.76%) Mobile Computing
5 1 (0.76%) NHS
5 1 (0.76%) PACS
5 1 (0.76%) Reinsurance
5 1 (0.76%) Smartphone
5 1 (0.76%) Video Conferencing
Operating Systems
1 51 (38.64%) Windows
2 28 (21.21%) Windows Server
3 21 (15.91%) Linux
4 14 (10.61%) Windows 7
5 13 (9.85%) Windows Server 2012
6 9 (6.82%) Windows Server 2008
7 8 (6.06%) Apple iOS
7 8 (6.06%) Windows 10
7 8 (6.06%) Windows 8
8 7 (5.30%) Android
9 5 (3.79%) Mac OS
9 5 (3.79%) Mac OS X
9 5 (3.79%) Ubuntu
10 2 (1.52%) Windows Vista
10 2 (1.52%) Windows XP
11 1 (0.76%) CentOS
11 1 (0.76%) Windows Mobile
11 1 (0.76%) Windows Server 2003
Processes & Methodologies
1 52 (39.39%) ITIL
2 25 (18.94%) Service Delivery
3 15 (11.36%) Project Management
4 12 (9.09%) Change Management
5 11 (8.33%) People Management
6 10 (7.58%) Mentoring
7 9 (6.82%) IT Strategy
7 9 (6.82%) Service Management
8 8 (6.06%) Continuous Improvement
9 7 (5.30%) ITIL V3
9 7 (5.30%) Line Management
9 7 (5.30%) Problem Management
10 6 (4.55%) Incident Management
10 6 (4.55%) Operations Management
10 6 (4.55%) Supplier Management
10 6 (4.55%) Time Management
11 5 (3.79%) Agile Software Development
11 5 (3.79%) ERP
11 5 (3.79%) Infrastructure Management
11 5 (3.79%) Stakeholder Management
Programming Languages
1 14 (10.61%) SQL
2 4 (3.03%) PowerShell
3 3 (2.27%) C
3 3 (2.27%) C#
3 3 (2.27%) Java
3 3 (2.27%) PHP
4 2 (1.52%) JavaScript
4 2 (1.52%) PL/SQL
Qualifications
1 14 (10.61%) Degree
2 7 (5.30%) ITIL Certification
2 7 (5.30%) Microsoft Certification
3 5 (3.79%) MCSE
4 4 (3.03%) MCSA
5 3 (2.27%) VMware Certified Professional (VCP)
6 1 (0.76%) CCNA
6 1 (0.76%) Cisco Certification
6 1 (0.76%) DBS Check
6 1 (0.76%) MCITP
6 1 (0.76%) MCP
6 1 (0.76%) PMI Certification
6 1 (0.76%) PMP
6 1 (0.76%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (14.39%) SLA
2 1 (0.76%) ISO/IEC 20000
2 1 (0.76%) ISO/IEC 27001
2 1 (0.76%) PMO
System Software
1 39 (29.55%) Active Directory
2 14 (10.61%) Hyper-V
3 9 (6.82%) VMware Infrastructure
4 6 (4.55%) VMware ESXi
5 5 (3.79%) VMware ESX
6 3 (2.27%) XenApp
7 1 (0.76%) Terminal Server
7 1 (0.76%) Virtual Servers
Systems Management
1 7 (5.30%) Backup Exec
2 5 (3.79%) Nagios
3 3 (2.27%) SCCM
4 1 (0.76%) Ansible
4 1 (0.76%) Cisco CUCM
4 1 (0.76%) McAfee ePO
4 1 (0.76%) SCOM
Vendors
1 39 (29.55%) Microsoft
2 23 (17.42%) Cisco
3 19 (14.39%) VMware
4 15 (11.36%) Citrix
5 8 (6.06%) Apple
6 6 (4.55%) WatchGuard
7 5 (3.79%) Sophos
8 4 (3.03%) NetApp
8 4 (3.03%) Oracle
9 3 (2.27%) Avaya
9 3 (2.27%) HP
9 3 (2.27%) Rackspace
10 2 (1.52%) Draytek
10 2 (1.52%) Mitel
10 2 (1.52%) Veeam
11 1 (0.76%) Atlassian
11 1 (0.76%) Infor
11 1 (0.76%) Kronos
11 1 (0.76%) Polycom
11 1 (0.76%) SonicWALL
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