Support Engineer Jobs in the North of England

Support Engineer
England > North of England

The median Support Engineer salary in the North of England is £30,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 109 159 200
Rank change year-on-year +50 +41 -53
Permanent jobs requiring a Support Engineer 401 399 319
As % of all permanent jobs advertised in the North of England 2.32% 2.28% 1.77%
As % of the Job Titles category 2.45% 2.55% 1.84%
Number of salaries quoted 351 229 268
10th Percentile £22,614 £25,000 £21,250
25th Percentile £25,750 £26,250 £24,688
Median annual salary (50th Percentile) £30,000 £31,000 £28,500
Median % change year-on-year -3.23% +8.77% -5.00%
75th Percentile £35,000 £38,750 £35,000
90th Percentile £45,000 £47,500 £45,000
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,395 15,661 17,312
% of permanent jobs with a recognized job title 95.05% 89.48% 96.08%
Number of salaries quoted 12,676 8,279 11,110
10th Percentile £27,000 £30,500 £28,000
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,000
Median % change year-on-year -6.54% +7.00% +5.26%
75th Percentile £65,000 £69,649 £65,000
90th Percentile £78,750 £82,500 £80,000
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Engineer in the North of England

Support Engineer
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Support Engineer in the North of England.

Salary trend for Support Engineer in the North of England

Support Engineer
Salary Histogram in the North of England

Salary distribution for jobs citing Support Engineer in the North of England over the 6 months to 27 April 2024.

Salary histogram for Support Engineer in the North of England

Support Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North of England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +72 175 £32,500 +8.33% 30
North West +8 171 £28,000 -8.77% 68
North East +29 55 £32,500 -0.76% 10
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 27 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Engineer in the job title.

1 195 (48.63%) Windows
2 171 (42.64%) Microsoft
3 165 (41.15%) Active Directory
4 150 (37.41%) Social Skills
5 146 (36.41%) Microsoft 365
6 110 (27.43%) Azure
7 95 (23.69%) Customer Service
8 93 (23.19%) Problem-Solving
9 90 (22.44%) Windows Server
10 87 (21.70%) ITIL
11 64 (15.96%) Hyper-V
12 63 (15.71%) Microsoft Office
12 63 (15.71%) VMware
13 61 (15.21%) Windows 10
14 59 (14.71%) SQL Server
15 52 (12.97%) Finance
16 50 (12.47%) Firewall
17 49 (12.22%) Microsoft Certification
18 48 (11.97%) Driving Licence
19 45 (11.22%) SQL
20 43 (10.72%) Organisational Skills
21 42 (10.47%) VoIP
22 39 (9.73%) Linux
23 38 (9.48%) Cisco
24 37 (9.23%) Microsoft Exchange
25 35 (8.73%) SAN
25 35 (8.73%) Analytical Skills
26 34 (8.48%) Manufacturing
27 33 (8.23%) Degree
27 33 (8.23%) Microsoft Intune

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (9.23%) Microsoft Exchange
2 30 (7.48%) SharePoint
3 6 (1.50%) Apache
4 2 (0.50%) Blackberry Enterprise Server
4 2 (0.50%) Confluence
4 2 (0.50%) Tomcat
5 1 (0.25%) Site Server
5 1 (0.25%) WordPress
Applications
1 63 (15.71%) Microsoft Office
2 4 (1.00%) Microsoft Excel
3 3 (0.75%) Spreadsheet
Cloud Services
1 146 (36.41%) Microsoft 365
2 110 (27.43%) Azure
3 28 (6.98%) Entra ID
4 17 (4.24%) OneDrive
5 16 (3.99%) GCP
6 15 (3.74%) AWS
7 11 (2.74%) OpenShift
8 7 (1.75%) Google Workspace
9 6 (1.50%) Power Platform
10 5 (1.25%) Cloud Computing
11 4 (1.00%) Azure Logic Apps
11 4 (1.00%) Dynamics 365
11 4 (1.00%) Power Automate
11 4 (1.00%) PowerApps
12 3 (0.75%) Amazon CloudWatch
12 3 (0.75%) Amazon SQS
13 2 (0.50%) Amazon EC2
13 2 (0.50%) Mimecast
14 1 (0.25%) GitHub
14 1 (0.25%) SaaS
Communications & Networking
1 50 (12.47%) Firewall
2 42 (10.47%) VoIP
3 35 (8.73%) SAN
4 28 (6.98%) Wi-Fi
5 25 (6.23%) DNS
5 25 (6.23%) LAN
6 24 (5.99%) WAN
7 23 (5.74%) TCP/IP
8 19 (4.74%) DHCP
9 18 (4.49%) Wireless
10 17 (4.24%) VPN
11 15 (3.74%) VLAN
12 13 (3.24%) Ethernet
12 13 (3.24%) Internet
13 9 (2.24%) NAS
13 9 (2.24%) Network Security
14 8 (2.00%) Multicast
14 8 (2.00%) Remote Desktop
15 6 (1.50%) BGP
15 6 (1.50%) DSL
Database & Business Intelligence
1 59 (14.71%) SQL Server
2 17 (4.24%) Amazon RDS
3 10 (2.49%) DB2
4 6 (1.50%) MongoDB
4 6 (1.50%) PostgreSQL
4 6 (1.50%) Power BI
5 4 (1.00%) Azure SQL Database
6 3 (0.75%) MySQL
7 1 (0.25%) Relational Database
Development Applications
1 11 (2.74%) IBM UrbanCode
2 4 (1.00%) JIRA
3 3 (0.75%) Octopus Deploy
3 3 (0.75%) TeamCity
4 2 (0.50%) HP UFT
4 2 (0.50%) JMeter
4 2 (0.50%) LoadRunner
4 2 (0.50%) MSTest
4 2 (0.50%) Selenium
4 2 (0.50%) Team Foundation Server
General
1 150 (37.41%) Social Skills
2 52 (12.97%) Finance
3 43 (10.72%) Organisational Skills
4 35 (8.73%) Analytical Skills
5 34 (8.48%) Manufacturing
6 25 (6.23%) Retail
7 13 (3.24%) Banking
8 12 (2.99%) Public Sector
9 11 (2.74%) Presentation Skills
10 9 (2.24%) Telecoms
11 6 (1.50%) Documentation Skills
12 5 (1.25%) Advertising
13 4 (1.00%) Law
13 4 (1.00%) Marketing
14 3 (0.75%) Automotive
14 3 (0.75%) Electronics
15 2 (0.50%) Back Office
15 2 (0.50%) Billing
15 2 (0.50%) Games
15 2 (0.50%) Military
Libraries, Frameworks & Software Standards
1 12 (2.99%) .NET
2 7 (1.75%) Web Services
3 6 (1.50%) REST
3 6 (1.50%) SOAP
4 4 (1.00%) .NET Framework
5 3 (0.75%) RabbitMQ
6 2 (0.50%) LAPP Stack
7 1 (0.25%) EDI
7 1 (0.25%) ISPF
Miscellaneous
1 48 (11.97%) Driving Licence
2 29 (7.23%) Enterprise Storage
3 19 (4.74%) Fat Client
3 19 (4.74%) Thin Client
4 15 (3.74%) Public Cloud
5 10 (2.49%) Data Centre
5 10 (2.49%) EPoS
6 9 (2.24%) Replication
7 7 (1.75%) Client/Server
7 7 (1.75%) Data Protection Act
7 7 (1.75%) Management Information System
8 6 (1.50%) Enterprise Software
8 6 (1.50%) Video Conferencing
9 5 (1.25%) Clustering
9 5 (1.25%) Onboarding
9 5 (1.25%) Self-Motivation
10 4 (1.00%) CCTV
11 3 (0.75%) iPhone
11 3 (0.75%) Wiki
12 2 (0.50%) Team-Oriented Environment
Operating Systems
1 195 (48.63%) Windows
2 90 (22.44%) Windows Server
3 61 (15.21%) Windows 10
4 39 (9.73%) Linux
5 21 (5.24%) Windows Server 2012
6 20 (4.99%) Mac OS
7 19 (4.74%) Windows Server 2019
8 15 (3.74%) Windows Server 2016
9 8 (2.00%) Windows 7
10 6 (1.50%) AIX
10 6 (1.50%) VyOS
11 5 (1.25%) Android
11 5 (1.25%) Apple iOS
11 5 (1.25%) Windows 8
12 4 (1.00%) Debian
12 4 (1.00%) Unix
13 3 (0.75%) CentOS
13 3 (0.75%) Red Hat Enterprise Linux
14 2 (0.50%) Ubuntu
14 2 (0.50%) Windows XP
Processes & Methodologies
1 95 (23.69%) Customer Service
2 93 (23.19%) Problem-Solving
3 87 (21.70%) ITIL
4 32 (7.98%) Agile
5 27 (6.73%) Continuous Improvement
6 26 (6.48%) Incident Management
7 24 (5.99%) DevOps
8 22 (5.49%) Desktop Virtualisation
9 21 (5.24%) Service Management
10 16 (3.99%) CRM
11 15 (3.74%) Customer Experience
12 14 (3.49%) Asset Management
12 14 (3.49%) Mentoring
12 14 (3.49%) Mobile Device Management
12 14 (3.49%) Service Delivery
13 13 (3.24%) Disaster Recovery
13 13 (3.24%) Technical Leadership
14 12 (2.99%) Change Management
14 12 (2.99%) Customer-Centricity
15 11 (2.74%) Project Management
Programming Languages
1 45 (11.22%) SQL
2 19 (4.74%) PowerShell
3 11 (2.74%) Groovy
4 10 (2.49%) C#
5 6 (1.50%) C
5 6 (1.50%) C++
5 6 (1.50%) Java
5 6 (1.50%) PHP
5 6 (1.50%) VB
6 5 (1.25%) VBA
7 4 (1.00%) T-SQL
7 4 (1.00%) VBScript
8 3 (0.75%) Python
9 1 (0.25%) Bash
9 1 (0.25%) CLIST
9 1 (0.25%) JavaScript
9 1 (0.25%) JCL
9 1 (0.25%) MATLAB
9 1 (0.25%) REXX
9 1 (0.25%) VB.NET
Qualifications
1 49 (12.22%) Microsoft Certification
2 33 (8.23%) Degree
3 23 (5.74%) Azure Certification
4 22 (5.49%) DBS Check
5 11 (2.74%) CCNA
5 11 (2.74%) Cisco Certification
5 11 (2.74%) ITIL Certification
6 10 (2.49%) Computer Science Degree
7 9 (2.24%) Security Cleared
8 7 (1.75%) HNC
9 6 (1.50%) A+ Certification
9 6 (1.50%) JNCIA
9 6 (1.50%) MCP
10 2 (0.50%) ISTQB
10 2 (0.50%) MCSA
10 2 (0.50%) SC Cleared
11 1 (0.25%) BPSS Clearance
11 1 (0.25%) CCENT
11 1 (0.25%) DV Cleared
11 1 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (5.49%) SLA
2 6 (1.50%) GDPR
3 1 (0.25%) ISO/IEC 27001
3 1 (0.25%) PCI DSS
System Software
1 165 (41.15%) Active Directory
2 64 (15.96%) Hyper-V
3 32 (7.98%) VMware Infrastructure
4 11 (2.74%) VMware ESXi
5 10 (2.49%) vSphere
6 6 (1.50%) Terminal Services
7 2 (0.50%) Virtual Desktop
8 1 (0.25%) Job Entry Subsystem
8 1 (0.25%) KVM
8 1 (0.25%) Microcode
8 1 (0.25%) Terminal Server
8 1 (0.25%) Time Sharing Option
8 1 (0.25%) Virtual Machines
8 1 (0.25%) VMware Server
8 1 (0.25%) VMware Workstation
8 1 (0.25%) XenApp
Systems Management
1 33 (8.23%) Microsoft Intune
2 29 (7.23%) SCCM
3 12 (2.99%) Terraform
4 11 (2.74%) Ansible
4 11 (2.74%) Progress Chef
5 8 (2.00%) Jamf Pro
6 6 (1.50%) Grafana
6 6 (1.50%) SCOM
7 5 (1.25%) Autotask
7 5 (1.25%) Failover Clustering
8 2 (0.50%) Prometheus
8 2 (0.50%) vCenter Server
9 1 (0.25%) SCVMM
Vendors
1 171 (42.64%) Microsoft
2 63 (15.71%) VMware
3 38 (9.48%) Cisco
4 22 (5.49%) IBM
5 18 (4.49%) Apple
6 17 (4.24%) Google
6 17 (4.24%) Sophos
7 14 (3.49%) Citrix
8 12 (2.99%) Veeam
9 11 (2.74%) Dell
10 8 (2.00%) ESET
11 7 (1.75%) Fortinet
11 7 (1.75%) Juniper
12 6 (1.50%) Datto
12 6 (1.50%) HP
12 6 (1.50%) Nokia
12 6 (1.50%) Oracle
12 6 (1.50%) Ruckus Wireless
12 6 (1.50%) ServiceNow
12 6 (1.50%) SolarWinds