Second Line Support Technician
UK
The median Second Line Support Technician salary in the UK is £27,750 per year according to job vacancies posted during the 6 months to 9 December 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Dec 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 708 | 1015 | 1038 |
| Rank change year-on-year | +307 | +23 | -302 |
| Permanent jobs requiring a 2nd Line Support Technician | 21 | 63 | 32 |
| As % of all permanent jobs advertised in the UK | 0.040% | 0.051% | 0.025% |
| As % of the Job Titles category | 0.042% | 0.054% | 0.026% |
| Number of salaries quoted | 16 | 61 | 32 |
| 10th Percentile | £25,250 | £22,750 | £21,425 |
| 25th Percentile | £26,250 | £24,000 | £23,500 |
| Median annual salary (50th Percentile) | £27,750 | £31,500 | £25,000 |
| Median % change year-on-year | -11.90% | +26.00% | - |
| 75th Percentile | £30,438 | £32,250 | £29,250 |
| 90th Percentile | £32,250 | £36,000 | £33,675 |
| UK excluding London median annual salary | £27,500 | £31,250 | £24,594 |
| % change year-on-year | -12.00% | +27.06% | -1.62% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,748 | 116,938 | 121,615 |
| % of permanent jobs with a recognized job title | 95.41% | 95.42% | 95.23% |
| Number of salaries quoted | 36,451 | 73,675 | 84,434 |
| 10th Percentile | £31,250 | £32,750 | £32,250 |
| 25th Percentile | £42,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £57,500 |
| Median % change year-on-year | - | +4.35% | +4.55% |
| 75th Percentile | £80,000 | £81,250 | £77,500 |
| 90th Percentile | £97,500 | £98,750 | £95,000 |
| UK excluding London median annual salary | £52,500 | £52,500 | £50,000 |
| % change year-on-year | - | +5.00% | +5.26% |
2nd Line Support Technician
Job Vacancy Trend
Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised.
2nd Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Technician.
2nd Line Support Technician
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Technician over the 6 months to 9 December 2023.
2nd Line Support Technician
Top 12 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 6 months to 9 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +309 | 19 | £27,500 | -12.70% | 17 |
| UK excluding London | +204 | 17 | £27,500 | -12.00% | 17 |
| Midlands | +131 | 10 | £26,500 | +1.92% | 3 |
| West Midlands | +133 | 7 | £26,000 | -10.34% | 1 |
| Work from Home | +262 | 6 | £30,000 | -7.69% | 3 |
| London | +261 | 4 | £30,250 | -13.57% | 2 |
| East Midlands | +51 | 3 | £30,000 | +17.65% | 2 |
| North of England | +138 | 2 | £26,861 | -8.95% | 6 |
| South East | +135 | 2 | £28,750 | -8.73% | 2 |
| Wales | +16 | 2 | £30,000 | -14.29% | |
| Yorkshire | - | 2 | £26,861 | - | |
| South West | +71 | 1 | - | - | 1 |
2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 December 2023, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Technician in the job title.
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2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: