Second Line Support Technician
UK
The median Second Line Support Technician salary in the UK is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 July 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 12 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 708 | 843 | 840 |
| Rank change year-on-year | +135 | -3 | +387 |
| Permanent jobs requiring a 2nd Line Support Technician | 27 | 56 | 57 |
| As % of all permanent jobs advertised in the UK | 0.045% | 0.054% | 0.066% |
| As % of the Job Titles category | 0.050% | 0.057% | 0.072% |
| Number of salaries quoted | 27 | 37 | 53 |
| 10th Percentile | £28,800 | £25,800 | £25,350 |
| 25th Percentile | - | £26,500 | £27,000 |
| Median annual salary (50th Percentile) | £30,000 | £30,000 | £30,000 |
| Median % change year-on-year | - | - | +5.26% |
| 75th Percentile | £34,000 | £33,000 | £32,250 |
| 90th Percentile | £42,500 | £34,250 | £34,231 |
| UK excluding London median annual salary | £30,000 | £30,000 | £31,500 |
| % change year-on-year | - | -4.76% | +26.00% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 53,806 | 98,156 | 78,673 |
| % of permanent jobs with a recognized job title | 89.55% | 94.80% | 91.62% |
| Number of salaries quoted | 29,744 | 68,646 | 53,875 |
| 10th Percentile | £27,500 | £29,000 | £32,500 |
| 25th Percentile | £37,574 | £38,750 | £44,109 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,708 | £70,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £50,000 | £50,000 | £53,000 |
| % change year-on-year | - | -5.66% | +4.00% |
2nd Line Support Technician
Job Vacancy Trend
Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised.
2nd Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Technician.
2nd Line Support Technician
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Technician over the 6 months to 12 July 2025.
2nd Line Support Technician
Top 9 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 6 months to 12 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +127 | 27 | £30,000 | - | 11 |
| UK excluding London | +126 | 26 | £30,000 | - | 10 |
| Work from Home | +103 | 15 | £30,000 | +3.45% | 3 |
| South West | +112 | 14 | £30,000 | +13.21% | 3 |
| South East | +74 | 8 | £38,000 | +38.18% | 1 |
| Midlands | +63 | 2 | £30,000 | +9.09% | 1 |
| East Midlands | +32 | 2 | £30,000 | +11.11% | 1 |
| East of England | +26 | 2 | £32,000 | +3.23% | 2 |
| London | - | 1 | £50,000 | - | 2 |
2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 July 2025, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Technician in the job title.
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2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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