The median Second Line Support Technician salary in the UK is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 November 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
6 months to 12 Nov 2025
Same period 2024
Same period 2023
Rank
606
692
703
Rank change year-on-year
+86
+11
+361
Permanent jobs requiring a 2nd Line Support Technician
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
Permanent vacancies in the UK with a recognized job title
47,047
63,901
50,390
% of permanent jobs with a recognized job title
89.87%
94.87%
95.50%
Number of salaries quoted
28,947
35,849
38,981
10th Percentile
£28,250
£31,250
£31,500
25th Percentile
£35,000
£42,500
£42,500
Median annual salary (50th Percentile)
£52,500
£57,500
£60,000
Median % change year-on-year
-8.70%
-4.17%
-
75th Percentile
£73,750
£75,000
£80,000
90th Percentile
£92,500
£95,000
£97,500
UK excluding London median annual salary
£46,350
£50,000
£52,500
% change year-on-year
-7.30%
-4.76%
-
2nd Line Support Technician Job Vacancy Trend
Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Technician' in the job title relative to all permanent IT jobs advertised.
2nd Line Support Technician Salary Trend
Salary distribution trend for 2nd Line Support Technician job vacancies in the UK.
2nd Line Support Technician Salary Histogram
Salary distribution for jobs citing 2nd Line Support Technician over the 6 months to 12 November 2025.
2nd Line Support Technician Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 6 months to 12 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
2nd Line Support Technician Skill Set Top 30 Co-Occurring Skills & Capabilities
For the 6 months to 12 November 2025, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity.
The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Technician in the job title.
2nd Line Support Technician Skill Set Co-Occurring Skills & Capabilities by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
