Period
to 22 January 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Break/Fix
UK > England
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 795 1016 900
Rank change year-on-year +221 -116 +38
Permanent jobs citing Break/Fix 278 136 278
As % of all permanent IT jobs advertised in England 0.20% 0.084% 0.17%
As % of the Processes & Methodologies category 0.21% 0.091% 0.18%
Number of salaries quoted 198 177 222
England median annual salary £27,500 £23,750 £30,000
Median salary % change year-on-year +15.79% -20.83% +3.45%
10th Percentile £21,250 £20,750 £21,000
90th Percentile £52,500 £51,250 £63,750
UK median annual salary £27,500 £23,000 £30,000
% change year-on-year +19.57% -23.33% +3.45%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 129,443 149,147 150,540
As % of all permanent IT jobs advertised in England 91.69% 91.83% 91.35%
Number of salaries quoted 103,117 121,239 125,381
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £30,000 £28,750 £28,000
90th Percentile £85,000 £80,001 £80,000
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

Break/Fix
Job Vacancy Trend in England

Job postings citing Break/Fix as a percentage of all IT jobs advertised in England.

Job vacancy trend for Break/Fix in England

Break/Fix
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Break/Fix in England.

Salary trend for Break/Fix in England

Break/Fix
Salary Histogram in England

The salary distribution of IT jobs citing Break/Fix in England over the 6 months to 22 January 2019.

Salary histogram for Break/Fix in England

Break/Fix
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the England region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North of England +75 69 £27,000 +10.77% 8
London +57 64 £30,000 +11.11% 8
South East +97 62 £27,000 +22.73% 9
North West +53 51 £27,500 -31.25% 7
South West +55 31 £30,000 +36.36% 1
Midlands +61 30 £24,500 +13.95% 6
East of England +36 22 £24,458 -0.17% 3
West Midlands +53 21 £25,000 -31.97% 4
Yorkshire +27 12 £28,500 +31.03% 1
East Midlands +29 9 £19,500 -9.30% 2
North East +16 6 £25,500 -40.00%
Break/Fix
UK

For the 6 months to 22 January 2019, IT jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Break/Fix.

1 170 (61.15%) Windows
2 106 (38.13%) Microsoft
3 98 (35.25%) Active Directory
4 72 (25.90%) ITIL
5 71 (25.54%) Microsoft Office
6 66 (23.74%) SLA
7 60 (21.58%) Office 365
8 47 (16.91%) Windows 7
9 41 (14.75%) Windows 10
10 38 (13.67%) Driving Licence
10 38 (13.67%) Windows Server
11 36 (12.95%) Analytical Skills
12 34 (12.23%) HP
13 32 (11.51%) Linux
14 31 (11.15%) VPN
14 31 (11.15%) VMware
15 30 (10.79%) Firewall
16 29 (10.43%) Dell
17 28 (10.07%) Cisco Certification
18 27 (9.71%) SCCM
18 27 (9.71%) Security Cleared
19 26 (9.35%) SQL
20 25 (8.99%) Finance
20 25 (8.99%) CCNA
21 24 (8.63%) Time Management
22 23 (8.27%) Problem-Solving
23 22 (7.91%) DNS
23 22 (7.91%) EPoS
23 22 (7.91%) Root Cause Analysis
24 21 (7.55%) A+ Certification

Break/Fix
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (7.55%) MS Exchange
2 17 (6.12%) Skype for Business
3 15 (5.40%) SharePoint
4 10 (3.60%) Exchange Server 2010
5 9 (3.24%) Exchange Server 2007
6 8 (2.88%) Exchange Server 2013
7 6 (2.16%) Exchange Server 2003
8 5 (1.80%) Blackberry Enterprise Server
9 4 (1.44%) Confluence
9 4 (1.44%) NetWeaver
10 2 (0.72%) WordPress
Applications
1 71 (25.54%) Microsoft Office
2 19 (6.83%) Microsoft Excel
3 18 (6.47%) MS Visio
4 1 (0.36%) Microsoft PowerPoint
Business Applications
1 7 (2.52%) Dynamics CRM
2 4 (1.44%) SAP BPC
2 4 (1.44%) Visualfiles
3 2 (0.72%) SAP MM
4 1 (0.36%) Dynamics GP
4 1 (0.36%) Salesforce.com CRM
4 1 (0.36%) Tesseract
Cloud Services
1 60 (21.58%) Office 365
2 14 (5.04%) Mimecast
3 9 (3.24%) Microsoft Azure
4 7 (2.52%) Amazon AWS
5 6 (2.16%) IaaS
6 4 (1.44%) Cloud Computing
7 1 (0.36%) OneDrive
Communications & Networking
1 31 (11.15%) VPN
2 30 (10.79%) Firewall
3 22 (7.91%) DNS
4 20 (7.19%) Internet
5 18 (6.47%) LAN
5 18 (6.47%) TCP/IP
5 18 (6.47%) WAN
6 17 (6.12%) DHCP
6 17 (6.12%) Intranet
7 13 (4.68%) Wi-Fi
8 11 (3.96%) Wireless
9 9 (3.24%) Skype
9 9 (3.24%) VoIP
10 7 (2.52%) SNMP
11 6 (2.16%) SMTP
11 6 (2.16%) WLAN
12 5 (1.80%) SAN
13 4 (1.44%) BGP
13 4 (1.44%) OSPF
13 4 (1.44%) Remote Desktop
Database & Business Intelligence
1 11 (3.96%) Oracle Database
1 11 (3.96%) Relational Database
2 8 (2.88%) Oracle Database 11g
2 8 (2.88%) Oracle Database 12c
2 8 (2.88%) RDBMS
2 8 (2.88%) SQL Server
3 6 (2.16%) Power BI
4 4 (1.44%) Cognos Impromptu
5 3 (1.08%) BusinessObjects
5 3 (1.08%) Data Warehouse
5 3 (1.08%) Hadoop
5 3 (1.08%) SQL Server Integration Services
5 3 (1.08%) SQL Server Reporting Services
6 2 (0.72%) Crystal Reports
7 1 (0.36%) DB2
7 1 (0.36%) MySQL
Development Applications
1 7 (2.52%) JIRA
2 4 (1.44%) MSI
3 3 (1.08%) Bitbucket
3 3 (1.08%) Gradle
3 3 (1.08%) Jenkins
General
1 25 (8.99%) Finance
2 19 (6.83%) Manufacturing
2 19 (6.83%) Retail
3 13 (4.68%) Marketing
4 11 (3.96%) Banking
5 8 (2.88%) Legal
6 5 (1.80%) Telecoms
7 4 (1.44%) Billing
7 4 (1.44%) Investment Banking
8 3 (1.08%) Advertising
8 3 (1.08%) Automotive
9 1 (0.36%) Aerospace
9 1 (0.36%) Back Office
9 1 (0.36%) Front Office
9 1 (0.36%) Games
9 1 (0.36%) Law
Job Titles
1 72 (25.90%) Support Engineer
2 48 (17.27%) IT Engineer
3 45 (16.19%) IT Support
4 42 (15.11%) Analyst
4 42 (15.11%) Field Engineer
5 28 (10.07%) 2nd Line Support
6 27 (9.71%) Support Analyst
7 26 (9.35%) Desktop Engineer
8 23 (8.27%) IT Support Engineer
9 19 (6.83%) IT Analyst
10 18 (6.47%) Desktop Support
11 15 (5.40%) Applications Support
12 14 (5.04%) Break Fix Engineer
12 14 (5.04%) Desktop Support Engineer
12 14 (5.04%) IT Support Analyst
13 13 (4.68%) Network Engineer
13 13 (4.68%) Service Analyst
13 13 (4.68%) Service Desk Analyst
14 12 (4.32%) 2nd Line Support Analyst
14 12 (4.32%) EPoS Engineer
Libraries, Frameworks & Software Standards
1 8 (2.88%) Oracle GoldenGate
2 5 (1.80%) .NET
3 1 (0.36%) HTML
3 1 (0.36%) XML
3 1 (0.36%) XSLT
Miscellaneous
1 38 (13.67%) Driving Licence
2 36 (12.95%) Analytical Skills
3 22 (7.91%) EPoS
4 20 (7.19%) Video Conferencing
5 17 (6.12%) Self-Motivation
6 14 (5.04%) Management Information System
6 14 (5.04%) PDA
7 13 (4.68%) Data Centre
8 8 (2.88%) e-Learning
8 8 (2.88%) Fat Client
8 8 (2.88%) Smartphone
8 8 (2.88%) Thin Client
9 7 (2.52%) Blackberry
10 6 (2.16%) Linux Command Line
11 5 (1.80%) Mobile App
12 4 (1.44%) Enterprise Storage
12 4 (1.44%) iPhone
12 4 (1.44%) Renewable Energy
13 3 (1.08%) Analytical Mindset
13 3 (1.08%) Blog
Operating Systems
1 170 (61.15%) Windows
2 47 (16.91%) Windows 7
3 41 (14.75%) Windows 10
4 38 (13.67%) Windows Server
5 32 (11.51%) Linux
6 18 (6.47%) Windows Server 2008
7 17 (6.12%) Windows Server 2012
8 15 (5.40%) Unix
9 11 (3.96%) Windows XP
10 9 (3.24%) AIX
11 8 (2.88%) Red Hat Enterprise Linux
12 7 (2.52%) Apple iOS
13 6 (2.16%) Mac OS X
13 6 (2.16%) Windows Vista
14 5 (1.80%) Android
15 4 (1.44%) Windows 8
15 4 (1.44%) Windows Server 2003
16 1 (0.36%) CentOS
16 1 (0.36%) Ubuntu
Processes & Methodologies
1 72 (25.90%) ITIL
2 24 (8.63%) Time Management
3 23 (8.27%) Problem-Solving
4 22 (7.91%) Root Cause Analysis
5 20 (7.19%) Decision-Making
6 17 (6.12%) Incident Management
6 17 (6.12%) Service Delivery
7 14 (5.04%) Line Management
7 14 (5.04%) Proactive Monitoring
8 12 (4.32%) Asset Management
8 12 (4.32%) Disaster Recovery
8 12 (4.32%) User Acceptance Testing
9 11 (3.96%) Customer Requirements
9 11 (3.96%) Data Protection
9 11 (3.96%) Performance Tuning
10 10 (3.60%) Business Continuity
10 10 (3.60%) Hardware Maintenance
11 9 (3.24%) Service Management
12 8 (2.88%) Change Management
12 8 (2.88%) CRM
Programming Languages
1 26 (9.35%) SQL
2 14 (5.04%) PowerShell
3 11 (3.96%) Python
4 8 (2.88%) PL/SQL
4 8 (2.88%) Shell Script
5 5 (1.80%) Java
6 4 (1.44%) VB
7 3 (1.08%) JavaScript
7 3 (1.08%) T-SQL
8 2 (0.72%) ABAP
8 2 (0.72%) Bash Shell
8 2 (0.72%) Ruby
9 1 (0.36%) C
9 1 (0.36%) C#
9 1 (0.36%) Groovy
9 1 (0.36%) PHP
Qualifications
1 28 (10.07%) Cisco Certification
2 27 (9.71%) Security Cleared
3 25 (8.99%) CCNA
4 21 (7.55%) A+ Certification
5 20 (7.19%) Microsoft Certification
6 16 (5.76%) MCP
7 14 (5.04%) ITIL Certification
8 13 (4.68%) Degree
9 12 (4.32%) MCSE
10 11 (3.96%) SC Cleared
11 10 (3.60%) DV Cleared
12 9 (3.24%) Dell Certification
12 9 (3.24%) MCDST
13 6 (2.16%) DBS Check
14 4 (1.44%) CCA
14 4 (1.44%) CCNP
14 4 (1.44%) Citrix Certification
14 4 (1.44%) MOS
15 2 (0.72%) Master's Degree
15 2 (0.72%) MCTS
Quality Assurance & Compliance
1 66 (23.74%) SLA
2 10 (3.60%) GDPR
3 8 (2.88%) QA
4 1 (0.36%) Data Quality
System Software
1 98 (35.25%) Active Directory
2 20 (7.19%) Hyper-V
3 19 (6.83%) VMware Infrastructure
4 8 (2.88%) Oracle RAC
5 6 (2.16%) VMware Server
6 5 (1.80%) XenApp
7 4 (1.44%) Microsoft App-V
7 4 (1.44%) XenServer
8 2 (0.72%) Veritas Cluster Server
8 2 (0.72%) vSphere
9 1 (0.36%) BitLocker
9 1 (0.36%) Firmware
9 1 (0.36%) Virtual Machines
9 1 (0.36%) VMware Workstation
Systems Management
1 27 (9.71%) SCCM
2 8 (2.88%) Data Guard
3 7 (2.52%) SCOM
4 5 (1.80%) Nagios
4 5 (1.80%) ZABBIX
5 4 (1.44%) Puppet
5 4 (1.44%) Symantec Endpoint Protection
5 4 (1.44%) Terraform
5 4 (1.44%) WSUS
6 3 (1.08%) NetBackup
7 2 (0.72%) McAfee ePO
7 2 (0.72%) OfficeScan
8 1 (0.36%) Backup Exec
8 1 (0.36%) Microsoft Clustering
8 1 (0.36%) Oracle RMAN
8 1 (0.36%) ServiceCenter
Vendors
1 106 (38.13%) Microsoft
2 34 (12.23%) HP
3 31 (11.15%) VMware
4 29 (10.43%) Dell
5 20 (7.19%) Cisco
6 18 (6.47%) Oracle
7 16 (5.76%) Ivanti
8 12 (4.32%) Remedy
9 11 (3.96%) Apple
9 11 (3.96%) IBM
9 11 (3.96%) SolarWinds
10 9 (3.24%) Citrix
10 9 (3.24%) ServiceNow
11 8 (2.88%) Red Hat
11 8 (2.88%) Virgin Media
12 7 (2.52%) EMC
12 7 (2.52%) Salesforce.com
12 7 (2.52%) Tableau
13 6 (2.16%) Sun
13 6 (2.16%) Symantec