Period
to 14 November 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Break/Fix
UK > England
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 832 1036 911
Rank change year-on-year +204 -125 +37
Permanent jobs citing Break/Fix 299 150 303
As % of all permanent IT jobs advertised in England 0.20% 0.088% 0.17%
As % of the Processes & Methodologies category 0.22% 0.097% 0.19%
Number of salaries quoted 229 188 236
England median annual salary £26,000 £24,000 £30,000
Median salary % change year-on-year +8.33% -20.00% +3.45%
10th Percentile £20,900 £20,750 £21,125
90th Percentile £52,750 £48,750 £62,500
UK median annual salary £26,000 £24,000 £30,000
% change year-on-year +8.33% -20.00% +3.45%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 138,813 155,093 162,880
As % of all permanent IT jobs advertised in England 91.16% 91.49% 90.93%
Number of salaries quoted 111,478 123,539 136,768
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £85,000 £80,000 £80,000
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Break/Fix
Job Vacancy Trend in England

Job postings citing Break/Fix as a percentage of all IT jobs advertised in England.

Job vacancy trend for Break/Fix in England

Break/Fix
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Break/Fix in England.

Salary trend for Break/Fix in England

Break/Fix
Salary Histogram in England

The salary distribution of IT jobs citing Break/Fix in England over the 6 months to 14 November 2018.

Salary histogram for Break/Fix in England

Break/Fix
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the England region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +60 68 £28,500 -10.94% 6
North of England +59 64 £27,500 +26.44% 4
South East +45 55 £28,500 +29.55% 13
Midlands +45 49 £22,500 +4.65% 3
North West +33 40 £27,000 +23.43% 2
South West +28 38 £25,500 +15.91% 4
West Midlands +37 30 £24,500 +25.64% 2
East of England +47 27 £26,000 +6.12%
East Midlands +24 19 £21,250 -1.16% 1
Yorkshire +34 18 £50,000 +132.56% 1
North East +2 6 £22,750 -17.27% 1
Break/Fix
UK

For the 6 months to 14 November 2018, IT jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Break/Fix.

1 190 (63.55%) Windows
2 119 (39.80%) Active Directory
3 107 (35.79%) Microsoft
4 92 (30.77%) ITIL
5 78 (26.09%) Office 365
6 69 (23.08%) Microsoft Office
7 60 (20.07%) Windows 7
8 59 (19.73%) SLA
9 58 (19.40%) VMware
9 58 (19.40%) Windows Server
10 49 (16.39%) Windows 10
11 40 (13.38%) Analytical Skills
11 40 (13.38%) SCCM
12 38 (12.71%) MS Exchange
13 37 (12.37%) Driving Licence
14 36 (12.04%) HP
15 34 (11.37%) Firewall
16 33 (11.04%) Problem-Solving
16 33 (11.04%) Hyper-V
17 32 (10.70%) Linux
18 30 (10.03%) Dell
18 30 (10.03%) VMware Infrastructure
19 29 (9.70%) Security Cleared
19 29 (9.70%) Windows Server 2012
19 29 (9.70%) Data Centre
20 28 (9.36%) Cisco
20 28 (9.36%) Cisco Certification
20 28 (9.36%) Finance
21 27 (9.03%) DNS
21 27 (9.03%) Ivanti

Break/Fix
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (12.71%) MS Exchange
2 19 (6.35%) Exchange Server 2010
3 17 (5.69%) Skype for Business
4 15 (5.02%) Exchange Server 2007
4 15 (5.02%) Exchange Server 2013
5 14 (4.68%) SharePoint
6 8 (2.68%) Exchange Server 2003
7 4 (1.34%) Blackberry Enterprise Server
8 2 (0.67%) WebLogic
8 2 (0.67%) WordPress
Applications
1 69 (23.08%) Microsoft Office
2 15 (5.02%) Microsoft Excel
3 13 (4.35%) MS Visio
4 2 (0.67%) Microsoft PowerPoint
Business Applications
1 8 (2.68%) Dynamics CRM
2 1 (0.33%) Salesforce.com CRM
2 1 (0.33%) Tesseract
2 1 (0.33%) Visualfiles
Cloud Services
1 78 (26.09%) Office 365
2 17 (5.69%) Mimecast
3 14 (4.68%) Microsoft Azure
4 13 (4.35%) IaaS
5 4 (1.34%) OneDrive
6 3 (1.00%) Amazon AWS
6 3 (1.00%) Cloud Computing
Communications & Networking
1 34 (11.37%) Firewall
2 27 (9.03%) DNS
3 26 (8.70%) TCP/IP
3 26 (8.70%) VPN
4 23 (7.69%) DHCP
5 19 (6.35%) LAN
5 19 (6.35%) WAN
6 16 (5.35%) SAN
7 13 (4.35%) Internet
8 12 (4.01%) Fibre Channel
8 12 (4.01%) Wi-Fi
9 11 (3.68%) VoIP
10 10 (3.34%) Intranet
11 8 (2.68%) SMTP
11 8 (2.68%) Wireless
12 7 (2.34%) Skype
13 5 (1.67%) NetScaler
13 5 (1.67%) SNMP
13 5 (1.67%) VLAN
14 4 (1.34%) Ethernet
Database & Business Intelligence
1 11 (3.68%) Oracle Database
1 11 (3.68%) Relational Database
2 9 (3.01%) Cognos Impromptu
2 9 (3.01%) SQL Server
3 8 (2.68%) Oracle Database 11g
3 8 (2.68%) Oracle Database 12c
3 8 (2.68%) RDBMS
4 3 (1.00%) BusinessObjects
4 3 (1.00%) Data Warehouse
4 3 (1.00%) Hadoop
4 3 (1.00%) SQL Server Integration Services
4 3 (1.00%) SQL Server Reporting Services
5 2 (0.67%) Crystal Reports
6 1 (0.33%) DB2
6 1 (0.33%) MySQL
Development Applications
1 4 (1.34%) GCC
1 4 (1.34%) MSI
2 3 (1.00%) Bitbucket
2 3 (1.00%) Gradle
2 3 (1.00%) Jenkins
2 3 (1.00%) JIRA
General
1 28 (9.36%) Finance
2 22 (7.36%) Manufacturing
3 17 (5.69%) Retail
4 13 (4.35%) Telecoms
5 9 (3.01%) Banking
5 9 (3.01%) Marketing
6 7 (2.34%) Legal
7 5 (1.67%) Aerospace
8 4 (1.34%) Automotive
8 4 (1.34%) Billing
9 3 (1.00%) Investment Banking
10 2 (0.67%) Advertising
11 1 (0.33%) Back Office
11 1 (0.33%) Front Office
11 1 (0.33%) Games
11 1 (0.33%) Law
Job Titles
1 56 (18.73%) Analyst
1 56 (18.73%) Support Engineer
2 47 (15.72%) IT Support
3 41 (13.71%) Desktop Support
3 41 (13.71%) IT Engineer
4 38 (12.71%) Field Engineer
5 31 (10.37%) Support Analyst
6 28 (9.36%) 2nd Line Support
6 28 (9.36%) IT Analyst
7 26 (8.70%) Desktop Engineer
8 22 (7.36%) IT Support Engineer
9 20 (6.69%) Service Analyst
9 20 (6.69%) Service Desk Analyst
10 18 (6.02%) IT Support Analyst
11 14 (4.68%) Desktop Support Engineer
12 13 (4.35%) 2nd Line Support Analyst
13 12 (4.01%) 1st/2nd Line Support
13 12 (4.01%) 3rd Line Engineer
14 11 (3.68%) 1st Line Support
14 11 (3.68%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 8 (2.68%) Oracle GoldenGate
2 1 (0.33%) .NET
2 1 (0.33%) HTML
2 1 (0.33%) XML
2 1 (0.33%) XMPP
2 1 (0.33%) XSLT
Miscellaneous
1 40 (13.38%) Analytical Skills
2 37 (12.37%) Driving Licence
3 29 (9.70%) Data Centre
4 24 (8.03%) Video Conferencing
5 20 (6.69%) Self-Motivation
6 14 (4.68%) Management Information System
7 12 (4.01%) Blackberry
7 12 (4.01%) Enterprise Storage
7 12 (4.01%) EPoS
8 11 (3.68%) Computer Science
8 11 (3.68%) PDA
8 11 (3.68%) Smartphone
9 9 (3.01%) Fat Client
9 9 (3.01%) Linux Command Line
9 9 (3.01%) Thin Client
10 6 (2.01%) iPhone
11 5 (1.67%) e-Learning
12 4 (1.34%) CMDB
12 4 (1.34%) iPad
12 4 (1.34%) Renewable Energy
Operating Systems
1 190 (63.55%) Windows
2 60 (20.07%) Windows 7
3 58 (19.40%) Windows Server
4 49 (16.39%) Windows 10
5 32 (10.70%) Linux
6 29 (9.70%) Windows Server 2012
7 22 (7.36%) Windows Server 2008
8 15 (5.02%) Windows XP
9 14 (4.68%) Mac OS X
9 14 (4.68%) Unix
10 10 (3.34%) AIX
11 8 (2.68%) Red Hat Enterprise Linux
11 8 (2.68%) Windows Server 2003
11 8 (2.68%) Windows Vista
12 6 (2.01%) Android
12 6 (2.01%) Apple iOS
13 3 (1.00%) Windows 8
14 1 (0.33%) CentOS
14 1 (0.33%) Ubuntu
Processes & Methodologies
1 92 (30.77%) ITIL
2 33 (11.04%) Problem-Solving
3 23 (7.69%) Service Delivery
4 20 (6.69%) Performance Tuning
4 20 (6.69%) Time Management
5 19 (6.35%) Asset Management
5 19 (6.35%) Incident Management
5 19 (6.35%) Root Cause Analysis
6 16 (5.35%) Decision-Making
6 16 (5.35%) Line Management
7 13 (4.35%) Disaster Recovery
7 13 (4.35%) User Acceptance Testing
8 12 (4.01%) Patch Management
9 11 (3.68%) Configuration Management
9 11 (3.68%) Customer Requirements
9 11 (3.68%) Data Protection
9 11 (3.68%) Mentoring
9 11 (3.68%) Service Management
10 10 (3.34%) Infrastructure Engineering
11 9 (3.01%) Proactive Monitoring
Programming Languages
1 22 (7.36%) PowerShell
1 22 (7.36%) SQL
2 8 (2.68%) PL/SQL
2 8 (2.68%) Shell Script
3 5 (1.67%) Python
4 4 (1.34%) Java
4 4 (1.34%) VB
5 3 (1.00%) T-SQL
6 1 (0.33%) Bash Shell
6 1 (0.33%) C#
6 1 (0.33%) Groovy
6 1 (0.33%) JavaScript
6 1 (0.33%) PHP
6 1 (0.33%) VBA
Qualifications
1 29 (9.70%) Security Cleared
2 28 (9.36%) Cisco Certification
3 22 (7.36%) A+ Certification
3 22 (7.36%) CCNA
4 21 (7.02%) MCP
5 20 (6.69%) ITIL Certification
5 20 (6.69%) Microsoft Certification
6 17 (5.69%) Degree
6 17 (5.69%) SC Cleared
7 12 (4.01%) MCSE
8 9 (3.01%) DV Cleared
8 9 (3.01%) MCDST
9 7 (2.34%) CCNP
9 7 (2.34%) MOS
10 6 (2.01%) DBS Check
11 5 (1.67%) CCA
11 5 (1.67%) Citrix Certification
12 4 (1.34%) CCENT
13 3 (1.00%) Computer Science Degree
13 3 (1.00%) Dell Certification
Quality Assurance & Compliance
1 59 (19.73%) SLA
2 6 (2.01%) GDPR
3 5 (1.67%) QA
4 3 (1.00%) PMO
5 1 (0.33%) Data Quality
System Software
1 119 (39.80%) Active Directory
2 33 (11.04%) Hyper-V
3 30 (10.03%) VMware Infrastructure
4 8 (2.68%) Oracle RAC
5 6 (2.01%) VMware Server
5 6 (2.01%) XenApp
6 5 (1.67%) BitLocker
6 5 (1.67%) Microsoft App-V
6 5 (1.67%) XenServer
7 3 (1.00%) Firmware
7 3 (1.00%) vSphere
8 2 (0.67%) Veritas Cluster Server
9 1 (0.33%) Virtual Machines
9 1 (0.33%) VMware ESXi
Systems Management
1 40 (13.38%) SCCM
2 13 (4.35%) WSUS
3 12 (4.01%) Puppet
3 12 (4.01%) Terraform
4 8 (2.68%) Data Guard
4 8 (2.68%) SCOM
5 5 (1.67%) Nagios
5 5 (1.67%) ZABBIX
6 4 (1.34%) Microsoft Data Protection Manager
6 4 (1.34%) Symantec Endpoint Protection
7 3 (1.00%) NetBackup
8 2 (0.67%) McAfee ePO
8 2 (0.67%) OfficeScan
9 1 (0.33%) Cisco CUCM
9 1 (0.33%) Cisco UCCE
9 1 (0.33%) EMC NetWorker
9 1 (0.33%) Microsoft Clustering
9 1 (0.33%) Oracle RMAN
9 1 (0.33%) ServiceCenter
Vendors
1 107 (35.79%) Microsoft
2 58 (19.40%) VMware
3 36 (12.04%) HP
4 30 (10.03%) Dell
5 28 (9.36%) Cisco
6 27 (9.03%) Ivanti
7 23 (7.69%) Oracle
8 18 (6.02%) Apple
9 17 (5.69%) IBM
10 12 (4.01%) 3PAR
10 12 (4.01%) Brocade
10 12 (4.01%) Shavlik
11 11 (3.68%) Avaya
11 11 (3.68%) Remedy
12 10 (3.34%) ServiceNow
12 10 (3.34%) Snow
13 9 (3.01%) Citrix
13 9 (3.01%) Sun
14 8 (2.68%) CheckPoint
14 8 (2.68%) Red Hat