ITIL Jobs in the North East

ITIL (Information Technology Infrastructure Library)
England > North East

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 23 32 14
Rank change year-on-year +9 -18 +22
Permanent jobs citing ITIL 151 103 170
As % of all permanent jobs advertised in the North East 8.17% 7.98% 11.47%
As % of the Processes & Methodologies category 9.39% 8.25% 13.02%
Number of salaries quoted 127 84 155
10th Percentile £27,500 £26,075 £26,000
25th Percentile £31,250 £26,875 £30,250
Median annual salary (50th Percentile) £35,000 £37,750 £40,000
Median % change year-on-year -7.28% -5.63% +2.56%
75th Percentile £46,311 £47,795 -
90th Percentile £52,500 £56,375 £50,000
England median annual salary £49,000 £47,500 £47,501
% change year-on-year +3.16% 0.00% +5.56%

All Process and Methodology Skills
North East

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,608 1,249 1,306
As % of all permanent jobs advertised in the North East 87.01% 96.75% 88.12%
Number of salaries quoted 1,311 605 931
10th Percentile £27,873 £30,500 £25,750
25th Percentile £36,250 £37,250 £32,500
Median annual salary (50th Percentile) £47,500 £48,500 £42,500
Median % change year-on-year -2.06% +14.12% -5.56%
75th Percentile £63,750 £61,250 £57,500
90th Percentile £75,772 £73,750 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

3-month moving average salary quoted in jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

Salary distribution for jobs citing ITIL in the North East over the 6 months to 6 May 2024.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +20 123 £35,000 -19.08% 22
Durham -12 23 £41,500 +10.67% 6
Northumberland -5 4 £27,000 -21.74%
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (11.92%) SharePoint
2 16 (10.60%) Microsoft Exchange
3 3 (1.99%) IIS
4 1 (0.66%) Exchange Server 2013
4 1 (0.66%) Skype for Business
Applications
1 5 (3.31%) Microsoft Excel
2 4 (2.65%) Microsoft Office
3 1 (0.66%) MS Visio
Business Applications
1 5 (3.31%) NEC Housing
Cloud Services
1 57 (37.75%) Azure
2 33 (21.85%) Microsoft 365
3 11 (7.28%) IaaS
4 9 (5.96%) AWS
5 8 (5.30%) Entra ID
5 8 (5.30%) Power Platform
6 5 (3.31%) PowerApps
6 5 (3.31%) SaaS
7 1 (0.66%) Azure DevOps
7 1 (0.66%) Azure Key Vault
7 1 (0.66%) Azure Monitor
7 1 (0.66%) GCP
7 1 (0.66%) GitHub
7 1 (0.66%) Mimecast
7 1 (0.66%) OneDrive
Communications & Networking
1 24 (15.89%) SAN
2 12 (7.95%) VoIP
3 8 (5.30%) DHCP
3 8 (5.30%) DNS
4 6 (3.97%) Firewall
5 5 (3.31%) Network Security
6 3 (1.99%) Internet
6 3 (1.99%) IPv4
6 3 (1.99%) LAN
6 3 (1.99%) VLAN
6 3 (1.99%) WAN
7 2 (1.32%) Remote Desktop
8 1 (0.66%) Skype
8 1 (0.66%) TCP/IP
8 1 (0.66%) VPN
Database & Business Intelligence
1 22 (14.57%) SQL Server
2 12 (7.95%) Amazon RDS
3 7 (4.64%) Data Warehouse
4 3 (1.99%) Power BI
4 3 (1.99%) SQL Server Reporting Services
Development Applications
1 7 (4.64%) GitLab
2 5 (3.31%) Artifactory
General
1 59 (39.07%) Social Skills
2 29 (19.21%) Finance
3 26 (17.22%) Public Sector
4 25 (16.56%) Organisational Skills
5 13 (8.61%) Analytical Skills
6 8 (5.30%) Law
7 6 (3.97%) Financial Institution
8 5 (3.31%) Legal
8 5 (3.31%) Local Government
8 5 (3.31%) Police
8 5 (3.31%) Retail
9 4 (2.65%) Inclusion and Diversity
9 4 (2.65%) Manufacturing
10 3 (1.99%) Social Housing
11 2 (1.32%) Presentation Skills
Job Titles
1 34 (22.52%) Senior
2 32 (21.19%) Support Engineer
3 31 (20.53%) IT Support
4 29 (19.21%) IT Engineer
4 29 (19.21%) IT Support Engineer
5 20 (13.25%) Infrastructure Engineer
6 19 (12.58%) 3rd Line Engineer
6 19 (12.58%) 3rd Line Support
6 19 (12.58%) 3rd Line Support Engineer
7 18 (11.92%) 2nd/3rd Line Support
7 18 (11.92%) 2nd/3rd Line Support Engineer
8 17 (11.26%) IT Manager
9 14 (9.27%) 2nd Line Engineer
9 14 (9.27%) 2nd Line Support
9 14 (9.27%) 2nd Line Support Engineer
9 14 (9.27%) Analyst
10 13 (8.61%) Service Manager
11 12 (7.95%) Lead
12 11 (7.28%) Team Leader
13 10 (6.62%) Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 3 (1.99%) REST
2 1 (0.66%) Middleware
Miscellaneous
1 29 (19.21%) Driving Licence
2 23 (15.23%) Enterprise Storage
3 16 (10.60%) Public Cloud
4 11 (7.28%) Data Centre
4 11 (7.28%) Management Information System
5 8 (5.30%) Self-Motivation
6 5 (3.31%) Hybrid Cloud
6 5 (3.31%) Low-Code
7 4 (2.65%) EPoS
8 3 (1.99%) Fat Client
8 3 (1.99%) Housing Association
8 3 (1.99%) Mobile Computing
8 3 (1.99%) Thin Client
9 2 (1.32%) CMDB
9 2 (1.32%) iPhone
9 2 (1.32%) Private Cloud
10 1 (0.66%) Client/Server
10 1 (0.66%) Renewable Energy
10 1 (0.66%) Security Operations Centre
10 1 (0.66%) Virtual Team
Operating Systems
1 46 (30.46%) Windows
2 15 (9.93%) Windows Server
3 12 (7.95%) Unix
4 10 (6.62%) Windows 10
5 6 (3.97%) Linux
6 4 (2.65%) Android
7 2 (1.32%) Windows Server 2016
8 1 (0.66%) Windows Server 2012
8 1 (0.66%) Windows Server 2019
Processes & Methodologies
1 45 (29.80%) Incident Management
2 40 (26.49%) Service Management
3 35 (23.18%) Customer Service
4 32 (21.19%) Roadmaps
5 29 (19.21%) Change Management
5 29 (19.21%) Continuous Improvement
6 27 (17.88%) Coaching
7 26 (17.22%) Mentoring
7 26 (17.22%) Problem-Solving
8 22 (14.57%) Infrastructure Engineering
8 22 (14.57%) Problem Management
9 21 (13.91%) Desktop Virtualisation
9 21 (13.91%) Service Delivery
10 16 (10.60%) ITSM
11 15 (9.93%) Agile
12 13 (8.61%) CRM
13 11 (7.28%) Architecture Roadmap
13 11 (7.28%) Cybersecurity
13 11 (7.28%) Root Cause Analysis
14 10 (6.62%) Migration
Programming Languages
1 17 (11.26%) SQL
2 1 (0.66%) Bash
2 1 (0.66%) PowerShell
Qualifications
1 36 (23.84%) Microsoft Certification
2 24 (15.89%) Azure Certification
3 13 (8.61%) Degree
4 6 (3.97%) ITIL Certification
4 6 (3.97%) Security Cleared
5 5 (3.31%) A+ Certification
6 4 (2.65%) MCP
7 3 (1.99%) MCITP
7 3 (1.99%) MCSA
7 3 (1.99%) MCSE
7 3 (1.99%) Network+ Certification
8 1 (0.66%) BC Cleared
8 1 (0.66%) CCNA
8 1 (0.66%) CCNP
8 1 (0.66%) Cisco Certification
8 1 (0.66%) DBS Check
Quality Assurance & Compliance
1 20 (13.25%) SLA
2 6 (3.97%) Accessibility
3 3 (1.99%) GDPR
3 3 (1.99%) ISO 9001
3 3 (1.99%) ISO/IEC 27001
4 2 (1.32%) NIST
4 2 (1.32%) QA
System Software
1 51 (33.77%) Active Directory
2 20 (13.25%) Hyper-V
3 14 (9.27%) VMware Infrastructure
4 7 (4.64%) vSphere
5 4 (2.65%) Microsoft Virtual Server
5 4 (2.65%) Virtual Servers
6 3 (1.99%) IAG
6 3 (1.99%) VMware ESXi
7 1 (0.66%) Virtual Desktop
7 1 (0.66%) Virtual Machines
Systems Management
1 8 (5.30%) Terraform
2 7 (4.64%) Microsoft Intune
3 5 (3.31%) Ansible
3 5 (3.31%) SCCM
4 1 (0.66%) Autotask
4 1 (0.66%) FortiGate
Vendors
1 72 (47.68%) Microsoft
2 14 (9.27%) Cisco
2 14 (9.27%) VMware
3 9 (5.96%) Dynatrace
4 8 (5.30%) ServiceNow
5 7 (4.64%) Splunk
6 6 (3.97%) Apple
6 6 (3.97%) BMC
6 6 (3.97%) Sophos
7 5 (3.31%) Automation Anywhere
7 5 (3.31%) iManage
7 5 (3.31%) NEC
8 4 (2.65%) Dell
8 4 (2.65%) Google
8 4 (2.65%) HP
8 4 (2.65%) IBM
8 4 (2.65%) Meraki
9 3 (1.99%) Autodesk
9 3 (1.99%) Citrix
9 3 (1.99%) Epicor