Service Delivery Manager Jobs in the UK excluding London

Service Delivery Manager
UK > UK excluding London

The median Service Delivery Manager salary in the UK excluding London is £55,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 558 551 638
Rank change year-on-year -7 +87 -10
Permanent jobs requiring a Service Delivery Manager 30 217 111
As % of all permanent jobs advertised in the UK excluding London 0.075% 0.30% 0.19%
As % of the Job Titles category 0.083% 0.32% 0.21%
Number of salaries quoted 20 156 86
10th Percentile £47,375 £35,000 £40,000
25th Percentile £52,500 £41,250 £46,375
Median annual salary (50th Percentile) £55,500 £50,000 £55,000
Median % change year-on-year +11.00% -9.09% -
75th Percentile £62,000 £63,750 £67,500
90th Percentile £67,625 £72,500 £69,500
UK median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 36,224 67,834 52,633
% of permanent jobs with a recognized job title 90.86% 94.85% 89.18%
Number of salaries quoted 18,759 47,939 30,034
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,500 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

Service Delivery Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery Manager in the UK excluding London

Service Delivery Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery Manager in the UK excluding London.

Salary trend for Service Delivery Manager in the UK excluding London

Service Delivery Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery Manager in the UK excluding London over the 6 months to 18 May 2025.

Salary histogram for Service Delivery Manager in the UK excluding London

Service Delivery Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the UK excluding London region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Scotland +111 8 £61,250 +36.11% 8
North of England +4 8 £57,500 +15.00% 17
Midlands +31 6 £54,000 +0.93% 9
North West -20 6 £57,750 +18.46% 11
South East +27 4 £60,000 +29.73% 15
East of England +27 3 £55,000 +29.41% 1
West Midlands +21 3 £48,750 -22.00% 3
East Midlands +17 3 £55,500 +58.57% 5
Yorkshire +44 2 £45,000 -25.00% 3
Northern Ireland - 1 - - 1
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 18 May 2025, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Delivery Manager in the job title.

1 30 (100.00%) Service Delivery
2 16 (53.33%) ITIL
3 13 (43.33%) Social Skills
4 11 (36.67%) Customer Service
5 10 (33.33%) Continuous Improvement
6 8 (26.67%) Incident Management
6 8 (26.67%) Problem-Solving
6 8 (26.67%) Service Delivery Management
7 7 (23.33%) Service Management
8 6 (20.00%) Customer Engagement
9 5 (16.67%) Cybersecurity
9 5 (16.67%) Customer Experience
9 5 (16.67%) Project Management
10 4 (13.33%) Internet
10 4 (13.33%) SLA
10 4 (13.33%) SaaS
10 4 (13.33%) IoT
11 3 (10.00%) Coaching
11 3 (10.00%) Analytical Skills
11 3 (10.00%) People Management
11 3 (10.00%) Performance Metrics
11 3 (10.00%) Collaborative Culture
11 3 (10.00%) Problem Management
11 3 (10.00%) ITIL Certification
11 3 (10.00%) Change Management
11 3 (10.00%) ITSM
12 2 (6.67%) Management Information System
12 2 (6.67%) Stakeholder Management
12 2 (6.67%) Disaster Recovery
12 2 (6.67%) Firewall

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (3.33%) Remedy ITSM
Cloud Services
1 4 (13.33%) SaaS
2 1 (3.33%) Microsoft 365
2 1 (3.33%) Rubrik
Communications & Networking
1 4 (13.33%) Internet
2 2 (6.67%) Firewall
3 1 (3.33%) Cisco Firepower
3 1 (3.33%) LAN
3 1 (3.33%) VLAN
3 1 (3.33%) WAN
3 1 (3.33%) Wi-Fi
3 1 (3.33%) Wireless
Development Applications
1 2 (6.67%) JIRA
General
1 13 (43.33%) Social Skills
2 3 (10.00%) Analytical Skills
3 2 (6.67%) Finance
3 2 (6.67%) Inclusion and Diversity
4 1 (3.33%) Law
4 1 (3.33%) Manufacturing
4 1 (3.33%) Public Sector
4 1 (3.33%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.33%) Middleware
Miscellaneous
1 4 (13.33%) IoT
2 2 (6.67%) Management Information System
2 2 (6.67%) Onboarding
3 1 (3.33%) Data Centre
3 1 (3.33%) Driving Licence
3 1 (3.33%) EPoS
3 1 (3.33%) Fibre Optics
3 1 (3.33%) Private Cloud
3 1 (3.33%) Renewable Energy
Operating Systems
1 2 (6.67%) Windows
Processes & Methodologies
1 30 (100.00%) Service Delivery
2 16 (53.33%) ITIL
3 11 (36.67%) Customer Service
4 10 (33.33%) Continuous Improvement
5 8 (26.67%) Incident Management
5 8 (26.67%) Problem-Solving
5 8 (26.67%) Service Delivery Management
6 7 (23.33%) Service Management
7 6 (20.00%) Customer Engagement
8 5 (16.67%) Customer Experience
8 5 (16.67%) Cybersecurity
8 5 (16.67%) Project Management
9 3 (10.00%) Change Management
9 3 (10.00%) Coaching
9 3 (10.00%) Collaborative Culture
9 3 (10.00%) ITSM
9 3 (10.00%) People Management
9 3 (10.00%) Performance Metrics
9 3 (10.00%) Problem Management
10 2 (6.67%) Project Delivery
Qualifications
1 3 (10.00%) ITIL Certification
2 1 (3.33%) CISA
2 1 (3.33%) CISM
2 1 (3.33%) CISSP
2 1 (3.33%) Computer Science Degree
2 1 (3.33%) Degree
2 1 (3.33%) GIAC
2 1 (3.33%) ISACA
2 1 (3.33%) ITIL Foundation Certificate
2 1 (3.33%) PMI Certification
2 1 (3.33%) PMP
2 1 (3.33%) SANS
2 1 (3.33%) SC Cleared
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) COBIT
2 1 (3.33%) Cyber Essentials
2 1 (3.33%) GDPR
2 1 (3.33%) ISO/IEC 27001
2 1 (3.33%) Sarbanes-Oxley
System Software
1 1 (3.33%) Virtual Machines
1 1 (3.33%) VMware Infrastructure
Systems Management
1 1 (3.33%) Autotask
1 1 (3.33%) FortiGate
1 1 (3.33%) NetBackup
Vendors
1 2 (6.67%) Microsoft
2 1 (3.33%) Apple
2 1 (3.33%) BMC
2 1 (3.33%) Cisco
2 1 (3.33%) Commvault
2 1 (3.33%) Remedy
2 1 (3.33%) ServiceNow
2 1 (3.33%) Tenable
2 1 (3.33%) VMware
2 1 (3.33%) Zerto