Customer Engagement Jobs in the UK excluding London

Customer Engagement
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 487 293 411
Rank change year-on-year -194 +118 +79
Permanent jobs citing Customer Engagement 302 697 562
As % of all permanent jobs advertised in the UK excluding London 0.43% 1.14% 0.79%
As % of the Processes & Methodologies category 0.51% 1.19% 0.84%
Number of salaries quoted 180 192 216
10th Percentile £28,500 £25,420 £35,000
25th Percentile £32,500 £38,750 £42,500
Median annual salary (50th Percentile) £47,500 £60,000 £55,000
Median % change year-on-year -20.83% +9.09% +4.76%
75th Percentile £61,250 £75,000 £73,750
90th Percentile £77,500 £90,000 £87,500
UK median annual salary £57,925 £70,000 £65,000
% change year-on-year -17.25% +7.69% +7.00%

All Process and Methodology Skills
UK excluding London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,360 58,686 66,792
As % of all permanent jobs advertised in the UK excluding London 84.34% 95.63% 94.02%
Number of salaries quoted 41,074 30,149 41,547
10th Percentile £27,041 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Customer Engagement
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Engagement in the UK excluding London.

Salary trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Engagement in the UK excluding London over the 6 months to 4 May 2024.

Salary histogram for Customer Engagement in the UK excluding London

Customer Engagement
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK excluding London region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -152 76 £41,250 -2.94% 41
East of England +40 60 £45,000 -15.09% 15
Midlands +28 58 £57,500 -14.81% 16
North West -5 56 £40,000 +11.11% 24
South West -6 51 £32,500 -38.10% 18
South East -57 39 £61,700 -14.90% 46
West Midlands +31 38 £57,500 -17.86% 10
East Midlands -16 20 £50,000 +11.11% 6
Scotland -102 16 £40,000 -46.67% 8
North East +6 13 £42,500 +102.38% 4
Yorkshire -121 7 £91,250 +114.71% 13
Wales -13 2 £70,000 +16.67% 4
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (2.98%) CMS
2 6 (1.99%) Microsoft Exchange
2 6 (1.99%) SharePoint
3 4 (1.32%) Confluence
4 3 (0.99%) Umbraco
Applications
1 16 (5.30%) Microsoft Office
2 9 (2.98%) Microsoft Project
3 7 (2.32%) Microsoft Excel
4 4 (1.32%) Microsoft PowerPoint
4 4 (1.32%) MS Visio
Business Applications
1 32 (10.60%) Dynamics CRM
2 6 (1.99%) Dynamics NAV
3 4 (1.32%) MIS ActiveH
4 2 (0.66%) Salesforce CRM
5 1 (0.33%) Oracle EBS
5 1 (0.33%) SAP S/4HANA
5 1 (0.33%) SAP SD
5 1 (0.33%) Shopify
Cloud Services
1 52 (17.22%) Power Platform
2 42 (13.91%) Dynamics 365
3 30 (9.93%) Power Automate
4 24 (7.95%) Azure
5 20 (6.62%) SaaS
6 19 (6.29%) PowerApps
7 18 (5.96%) Microsoft 365
8 7 (2.32%) AWS
9 6 (1.99%) Azure Data Factory
10 5 (1.66%) Azure Service Bus
10 5 (1.66%) Serverless
11 4 (1.32%) Azure Synapse Analytics
11 4 (1.32%) PaaS
12 3 (0.99%) Azure DevOps
12 3 (0.99%) Azure Logic Apps
13 2 (0.66%) Azure API Management
13 2 (0.66%) Azure Cosmos DB
13 2 (0.66%) Azure Event Grid
14 1 (0.33%) Boomi
14 1 (0.33%) OneDrive
Communications & Networking
1 48 (15.89%) WAN
2 44 (14.57%) SD-WAN
3 18 (5.96%) Cisco Firepower
4 13 (4.30%) 5G
5 4 (1.32%) LAN
5 4 (1.32%) TCP/IP
6 3 (0.99%) DHCP
6 3 (0.99%) DNS
6 3 (0.99%) Wireless
7 2 (0.66%) Broadband
7 2 (0.66%) Internet
7 2 (0.66%) LTE
7 2 (0.66%) PBX
7 2 (0.66%) VoIP
8 1 (0.33%) Firewall
8 1 (0.33%) Radio Access Network
8 1 (0.33%) VLAN
Database & Business Intelligence
1 24 (7.95%) Power BI
2 15 (4.97%) SQL Server
3 7 (2.32%) Azure SQL Database
3 7 (2.32%) SQL Server Integration Services
4 6 (1.99%) Power Query
4 6 (1.99%) SQL Server Analysis Services
4 6 (1.99%) SQL Server Reporting Services
5 4 (1.32%) Data Lake
5 4 (1.32%) GIS
5 4 (1.32%) Tableau
6 3 (0.99%) PostgreSQL
7 2 (0.66%) MySQL
8 1 (0.33%) Data Warehouse
Development Applications
1 6 (1.99%) SQL Server Management Studio (SSMS)
2 5 (1.66%) JIRA
3 4 (1.32%) Git
4 3 (0.99%) Visual Studio
5 2 (0.66%) Rational DOORS
6 1 (0.33%) Jenkins
General
1 114 (37.75%) Social Skills
2 41 (13.58%) Finance
3 36 (11.92%) Analytical Skills
4 34 (11.26%) Retail
5 33 (10.93%) Marketing
6 31 (10.26%) Presentation Skills
7 24 (7.95%) Automotive
8 14 (4.64%) Inclusion and Diversity
9 13 (4.30%) Public Sector
10 11 (3.64%) Organisational Skills
11 8 (2.65%) Telecoms
12 7 (2.32%) Aerospace
12 7 (2.32%) Law
13 6 (1.99%) Documentation Skills
14 5 (1.66%) German Language
14 5 (1.66%) Influencing Skills
15 4 (1.32%) French Language
15 4 (1.32%) Manufacturing
16 3 (0.99%) Local Government
17 2 (0.66%) Advertising
Job Titles
1 64 (21.19%) Architect
2 53 (17.55%) Senior
3 52 (17.22%) Consultant
4 39 (12.91%) Senior Architect
5 38 (12.58%) Lead
6 35 (11.59%) Solutions Architect
7 33 (10.93%) Cisco Architect
7 33 (10.93%) Senior Cisco Architect
8 31 (10.26%) Developer
9 21 (6.95%) Senior Solutions Architect
10 20 (6.62%) Analyst
11 18 (5.96%) Cisco Security Architect
11 18 (5.96%) Security Architect
11 18 (5.96%) Senior Security Architect
12 17 (5.63%) Lead Consultant
12 17 (5.63%) Project Manager
13 15 (4.97%) Cisco Solutions Architect
13 15 (4.97%) Linux Consultant
13 15 (4.97%) Senior Cisco Solutions Architect
14 14 (4.64%) Dynamics 365 Consultant
Libraries, Frameworks & Software Standards
1 14 (4.64%) REST
2 10 (3.31%) .NET
3 5 (1.66%) .NET Core
4 4 (1.32%) CSS
4 4 (1.32%) HTML
5 3 (0.99%) ASP.NET Web API
5 3 (0.99%) jQuery
5 3 (0.99%) Razor View Engine
5 3 (0.99%) Twitter Bootstrap
5 3 (0.99%) WCF
6 2 (0.66%) .NET Framework
6 2 (0.66%) NumPy
6 2 (0.66%) Pandas
6 2 (0.66%) RESTful
6 2 (0.66%) SciPy
6 2 (0.66%) SOAP
7 1 (0.33%) ASP.NET
7 1 (0.33%) Middleware
7 1 (0.33%) Node.js
7 1 (0.33%) Web Services
Miscellaneous
1 39 (12.91%) Data Centre
2 18 (5.96%) Blog
2 18 (5.96%) Client/Server
2 18 (5.96%) IoT
2 18 (5.96%) Raspberry Pi
3 12 (3.97%) Low-Code
3 12 (3.97%) Self-Motivation
4 10 (3.31%) AS400
4 10 (3.31%) iSeries
5 9 (2.98%) Digital Signage
5 9 (2.98%) Virtual Team
6 6 (1.99%) Onboarding
7 5 (1.66%) GNSS
7 5 (1.66%) Product Ownership
8 4 (1.32%) Public Cloud
9 3 (0.99%) CCTV
9 3 (0.99%) Enterprise Software
9 3 (0.99%) Management Information System
9 3 (0.99%) Mobile App
9 3 (0.99%) Security Posture
Operating Systems
1 31 (10.26%) Android
2 21 (6.95%) Linux
3 19 (6.29%) Apple iOS
4 11 (3.64%) Windows
4 11 (3.64%) Windows 10
5 1 (0.33%) Windows Server
5 1 (0.33%) Windows Server 2019
Processes & Methodologies
1 78 (25.83%) Problem-Solving
2 70 (23.18%) Presales
3 55 (18.21%) Agile
4 52 (17.22%) Analytics
5 51 (16.89%) Project Delivery
6 46 (15.23%) CRM
6 46 (15.23%) Time Management
7 42 (13.91%) Customer Service
7 42 (13.91%) Cybersecurity
8 37 (12.25%) Software Licensing
9 32 (10.60%) Mentoring
10 31 (10.26%) Project Management
11 29 (9.60%) Coaching
12 28 (9.27%) Customer Requirements
13 27 (8.94%) Commercial Awareness
14 26 (8.61%) Decision-Making
15 25 (8.28%) Business Intelligence
16 24 (7.95%) Information Security
17 23 (7.62%) Business Development
17 23 (7.62%) Requirements Gathering
Programming Languages
1 18 (5.96%) SQL
2 16 (5.30%) Python
3 14 (4.64%) C
4 12 (3.97%) C#
5 11 (3.64%) R
6 9 (2.98%) C++
6 9 (2.98%) JavaScript
7 2 (0.66%) Java
7 2 (0.66%) PHP
8 1 (0.33%) Ruby
8 1 (0.33%) TypeScript
Qualifications
1 78 (25.83%) Degree
2 35 (11.59%) CCNP
2 35 (11.59%) Cisco Certification
3 33 (10.93%) CCNA
4 24 (7.95%) Security Cleared
5 18 (5.96%) SC Cleared
6 16 (5.30%) CISA
6 16 (5.30%) CISM
7 15 (4.97%) CRISC
8 10 (3.31%) Computer Science Degree
9 9 (2.98%) PhD
10 6 (1.99%) Master's Degree
11 5 (1.66%) Microsoft Certification
12 4 (1.32%) Azure Certification
12 4 (1.32%) DBS Check
12 4 (1.32%) PRINCE2 Practitioner
12 4 (1.32%) Six Sigma Green Belt
13 2 (0.66%) DV Cleared
13 2 (0.66%) HND
13 2 (0.66%) TOGAF Certification
Quality Assurance & Compliance
1 20 (6.62%) ISO/IEC 27001
2 17 (5.63%) GRC
3 15 (4.97%) GDPR
4 13 (4.30%) QA
5 7 (2.32%) SLA
6 6 (1.99%) Cyber Essentials
7 5 (1.66%) ISO 9001
8 4 (1.32%) Cyber Essentials PLUS
9 3 (0.99%) SOC 2
10 2 (0.66%) Actionable Recommendations
11 1 (0.33%) NCSC
System Software
1 9 (2.98%) Active Directory
2 2 (0.66%) Docker
2 2 (0.66%) VMware Infrastructure
3 1 (0.33%) Hyper-V
Systems Management
1 18 (5.96%) Stealthwatch
2 15 (4.97%) CASB
3 1 (0.33%) Ansible
3 1 (0.33%) Computer Emergency Response Teams
3 1 (0.33%) Kubernetes
3 1 (0.33%) Oracle Identity Management
3 1 (0.33%) Terraform
Vendors
1 112 (37.09%) Microsoft
2 38 (12.58%) Adobe
3 37 (12.25%) Apple
4 35 (11.59%) Cisco
5 33 (10.93%) Meraki
6 12 (3.97%) IBM
6 12 (3.97%) SAP
7 7 (2.32%) ANSYS
8 4 (1.32%) Computacenter
8 4 (1.32%) Ericsson
8 4 (1.32%) Salesforce
8 4 (1.32%) ServiceNow
9 3 (0.99%) Databricks
9 3 (0.99%) Oracle
9 3 (0.99%) VMware
10 2 (0.66%) Avaya
10 2 (0.66%) Google
10 2 (0.66%) Juniper
10 2 (0.66%) Nokia
10 2 (0.66%) Ribbon