IVR Contracts in England

Interactive Voice Response (IVR)
UK > England

The table below looks at the prevalence of the term IVR in contract job vacancies in England. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 459 506 632
Rank change year-on-year +47 +126 +117
Contract jobs citing IVR 23 31 15
As % of all contract jobs advertised in England 0.094% 0.085% 0.031%
As % of the Miscellaneous category 0.28% 0.28% 0.093%
Number of daily rates quoted 15 24 10
10th Percentile £208 £350 £380
25th Percentile £336 £359 £400
Median daily rate (50th Percentile) £413 £500 £488
Median % change year-on-year -17.50% +2.56% +8.33%
75th Percentile £516 £605 £625
90th Percentile £638 £664 £636
UK median daily rate £413 £550 £488
% change year-on-year -25.00% +12.82% +8.33%
Number of hourly rates quoted 3 0 0
Median hourly rate £75.00 - -
UK median hourly rate £75.00 - -

All Generic Skills
England

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in England.

Contract vacancies with a requirement for generic IT skills 8,342 11,154 16,208
As % of all contract IT jobs advertised in England 34.07% 30.60% 33.68%
Number of daily rates quoted 5,452 7,312 11,255
10th Percentile £300 £266 £313
25th Percentile £413 £413 £450
Median daily rate (50th Percentile) £538 £550 £573
Median % change year-on-year -2.27% -3.93% +4.09%
75th Percentile £675 £675 £695
90th Percentile £788 £800 £800
UK median daily rate £525 £540 £550
% change year-on-year -2.78% -1.82% -
Number of hourly rates quoted 339 817 576
10th Percentile £15.84 £12.25 £9.80
25th Percentile £20.45 £15.17 £10.63
Median hourly rate £33.91 £34.00 £22.49
Median % change year-on-year -0.26% +51.21% -16.69%
75th Percentile £64.50 £61.30 £64.50
90th Percentile £84.10 £70.00 £75.00
UK median hourly rate £31.76 £31.50 £22.49
% change year-on-year +0.83% +40.09% -18.24%

IVR
Job Vacancy Trend in England

Job postings citing IVR as a proportion of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing IVR in England.

Daily rate trend for IVR in England

IVR
Daily Rate Histogram in England

Daily rate distribution for jobs citing IVR in England over the 6 months to 18 May 2025.

Daily rate histogram for IVR in England

IVR
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing IVR in England.

Hourly rate trend for IVR in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +41 10 £473 -18.71% 6
North of England +27 6 £215 -38.57% 4
North West +16 5 £215 -38.57% 3
South West - 3 - -
Midlands +16 2 £360 -4.00%
West Midlands +4 2 £360 -4.00%
East of England +20 1 - -
Yorkshire - 1 £401 -
IVR
UK

IVR
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (21.74%) Confluence
2 3 (13.04%) Microsoft Exchange
3 1 (4.35%) CMS
3 1 (4.35%) Tomcat
3 1 (4.35%) WebLogic
Applications
1 8 (34.78%) Microsoft Office
2 5 (21.74%) Microsoft Excel
2 5 (21.74%) Microsoft PowerPoint
3 3 (13.04%) Chatbot
Business Applications
1 1 (4.35%) Oracle ERP
Cloud Services
1 8 (34.78%) Microsoft 365
2 4 (17.39%) Azure
3 3 (13.04%) AWS
3 3 (13.04%) Entra ID
4 1 (4.35%) Apigee
4 1 (4.35%) GCP
4 1 (4.35%) GitHub
4 1 (4.35%) Google Kubernetes Engine
4 1 (4.35%) Microsoft Copilot
4 1 (4.35%) Stackdriver
Communications & Networking
1 7 (30.43%) WAN
2 4 (17.39%) Firewall
2 4 (17.39%) LAN
3 3 (13.04%) Internet
3 3 (13.04%) iSCSI
3 3 (13.04%) ISDN
3 3 (13.04%) PBX
3 3 (13.04%) Remote Desktop
3 3 (13.04%) SD-WAN
3 3 (13.04%) Unified Communications
3 3 (13.04%) VoIP
3 3 (13.04%) Wi-Fi
3 3 (13.04%) Wireless
4 1 (4.35%) DHCP
4 1 (4.35%) DNS
Database & Business Intelligence
1 3 (13.04%) SQL Server
Development Applications
1 5 (21.74%) JIRA
2 1 (4.35%) GitLab
2 1 (4.35%) Gradle
2 1 (4.35%) Maven
General
1 6 (26.09%) Telecoms
2 4 (17.39%) Social Skills
3 3 (13.04%) Analytical Skills
3 3 (13.04%) Billing
3 3 (13.04%) Local Government
3 3 (13.04%) Military
4 2 (8.70%) Banking
4 2 (8.70%) Finance
Job Titles
1 7 (30.43%) Business Analyst
2 5 (21.74%) Analyst
2 5 (21.74%) Architect
3 4 (17.39%) Solutions Architect
4 3 (13.04%) Support Engineer
4 3 (13.04%) Telecoms Engineer
5 2 (8.70%) Designer
5 2 (8.70%) Developer
5 2 (8.70%) Technical Business Analyst
5 2 (8.70%) Technical Engineer
5 2 (8.70%) Technical Support
5 2 (8.70%) Technical Support Engineer
5 2 (8.70%) UX Designer
6 1 (4.35%) Avaya Consultant
6 1 (4.35%) Consultant
6 1 (4.35%) Infrastructure Engineer
6 1 (4.35%) Infrastructure Support
6 1 (4.35%) Infrastructure Support Engineer
6 1 (4.35%) Network Architect
6 1 (4.35%) Telecoms Consultant
Libraries, Frameworks & Software Standards
1 1 (4.35%) GraphQL
1 1 (4.35%) JTAPI
1 1 (4.35%) Node.js
Miscellaneous
1 3 (13.04%) Self-Motivation
2 2 (8.70%) Enterprise Software
3 1 (4.35%) Management Information System
Operating Systems
1 9 (39.13%) Windows
2 4 (17.39%) Linux
3 3 (13.04%) Android
3 3 (13.04%) Windows Server
3 3 (13.04%) Windows Server 2016
Processes & Methodologies
1 8 (34.78%) ITIL
2 7 (30.43%) Agile
3 6 (26.09%) DevOps
3 6 (26.09%) Problem-Solving
4 5 (21.74%) Kanban
4 5 (21.74%) Stakeholder Management
5 3 (13.04%) Artificial Intelligence
5 3 (13.04%) BCP
5 3 (13.04%) Business Strategy
5 3 (13.04%) CRM
5 3 (13.04%) Customer Service
5 3 (13.04%) Disaster Recovery
5 3 (13.04%) Information Security
5 3 (13.04%) Migration
5 3 (13.04%) Project Management
5 3 (13.04%) SDLC
5 3 (13.04%) Security Architecture
5 3 (13.04%) Service Delivery
5 3 (13.04%) Use Case
5 3 (13.04%) Vulnerability Remediation
Programming Languages
1 1 (4.35%) Java
Qualifications
1 10 (43.48%) Degree
2 3 (13.04%) AWS Certification
2 3 (13.04%) CCNA
2 3 (13.04%) CCNP
2 3 (13.04%) Cisco Certification
2 3 (13.04%) SC Cleared
2 3 (13.04%) Security Cleared
3 1 (4.35%) Computer Science Degree
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) QA
System Software
1 3 (13.04%) Active Directory
1 3 (13.04%) Microsoft Virtual Server
1 3 (13.04%) Virtual Servers
2 1 (4.35%) Docker
Systems Management
1 3 (13.04%) Cisco UCCX
2 1 (4.35%) Ansible
2 1 (4.35%) Istio
2 1 (4.35%) Kubernetes
2 1 (4.35%) Puppet
2 1 (4.35%) Terraform
Vendors
1 8 (34.78%) Microsoft
2 6 (26.09%) Cisco
2 6 (26.09%) Genesys
3 3 (13.04%) Apple
4 2 (8.70%) Avaya
5 1 (4.35%) Automation Anywhere
5 1 (4.35%) Blue Prism
5 1 (4.35%) Citrix
5 1 (4.35%) Google
5 1 (4.35%) IBM
5 1 (4.35%) MKS
5 1 (4.35%) MuleSoft
5 1 (4.35%) Oracle
5 1 (4.35%) Splunk
5 1 (4.35%) UiPath
5 1 (4.35%) Verint