Service Analyst Contracts in London

Service Analyst
England > London

The median Service Analyst daily rate in London is £238, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 316 257 257
Rank change year-on-year -59 0 +48
Contract jobs requiring a Service Analyst 37 135 261
As % of all contract jobs advertised in London 0.29% 0.76% 0.97%
As % of the Job Titles category 0.32% 0.81% 1.01%
Number of daily rates quoted 27 90 199
10th Percentile £139 £150 £169
25th Percentile £181 £193 £210
Median daily rate (50th Percentile) £238 £281 £300
Median % change year-on-year -15.56% -6.25% -29.41%
75th Percentile £317 £548 £488
90th Percentile £545 £650 £554
England median daily rate £200 £200 £225
% change year-on-year - -11.11% +18.42%
Number of hourly rates quoted 2 8 1
10th Percentile £25.59 £20.00 -
25th Percentile £27.00 £21.50 £52.50
Median hourly rate £29.33 £22.50 £55.00
Median % change year-on-year +30.36% -59.09% +182.63%
75th Percentile £31.67 £33.81 £57.50
90th Percentile £33.07 £40.00 -
England median hourly rate £15.23 £14.81 £15.50
% change year-on-year +2.80% -4.45% +6.90%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 11,726 16,625 25,758
% of contract IT jobs with a recognized job title 93.45% 93.24% 95.28%
Number of daily rates quoted 8,034 12,022 18,663
10th Percentile £341 £325 £363
25th Percentile £431 £444 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -
75th Percentile £675 £675 £700
90th Percentile £800 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 143 336 290
10th Percentile £20.45 £16.01 £18.00
25th Percentile £23.90 £20.02 £22.53
Median hourly rate £34.00 £27.81 £35.00
Median % change year-on-year +22.26% -20.54% -
75th Percentile £50.75 £43.75 £60.00
90th Percentile £64.75 £65.00 £76.03
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Service Analyst
Job Vacancy Trend in London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Analyst in London

Service Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Analyst in London.

Daily rate trend for Service Analyst in London

Service Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Analyst in London over the 6 months to 1 May 2025.

Daily rate histogram for Service Analyst in London

Service Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Analyst in London.

Hourly rate trend for Service Analyst in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -7 8 £190 -64.65% 4
South London +6 3 £204 +1.88%
East London +14 1 £188 -46.43%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Service Analyst in the job title.

1 17 (45.95%) Microsoft
2 16 (43.24%) Microsoft 365
3 15 (40.54%) Active Directory
4 13 (35.14%) ITIL
4 13 (35.14%) Customer Service
5 12 (32.43%) Windows
6 11 (29.73%) Finance
6 11 (29.73%) Azure
6 11 (29.73%) Social Skills
7 9 (24.32%) Microsoft Excel
8 7 (18.92%) Microsoft Office
9 6 (16.22%) Mac OS
9 6 (16.22%) Public Sector
10 5 (13.51%) Microsoft Intune
10 5 (13.51%) Windows 10
10 5 (13.51%) Banking
10 5 (13.51%) Asset Management
10 5 (13.51%) SharePoint
11 4 (10.81%) SLA
11 4 (10.81%) Citrix
11 4 (10.81%) OneDrive
11 4 (10.81%) Entra ID
11 4 (10.81%) Inclusion and Diversity
12 3 (8.11%) Windows Server
12 3 (8.11%) ServiceNow
12 3 (8.11%) Incident Management
12 3 (8.11%) Customer Engagement
12 3 (8.11%) Microsoft Exchange
12 3 (8.11%) Apple
12 3 (8.11%) Legal

Service Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.51%) SharePoint
2 3 (8.11%) Microsoft Exchange
3 2 (5.41%) CMS
4 1 (2.70%) Confluence
Applications
1 9 (24.32%) Microsoft Excel
2 7 (18.92%) Microsoft Office
3 2 (5.41%) Microsoft PowerPoint
4 1 (2.70%) Trello
Business Applications
1 1 (2.70%) Loan IQ
Cloud Services
1 16 (43.24%) Microsoft 365
2 11 (29.73%) Azure
3 4 (10.81%) Entra ID
3 4 (10.81%) OneDrive
4 2 (5.41%) Google Workspace
5 1 (2.70%) GitHub
5 1 (2.70%) Mimecast
5 1 (2.70%) Power Platform
Communications & Networking
1 1 (2.70%) Remote Desktop
Database & Business Intelligence
1 2 (5.41%) SQL Server
2 1 (2.70%) Power BI
Development Applications
1 2 (5.41%) JIRA
General
1 11 (29.73%) Finance
1 11 (29.73%) Social Skills
2 6 (16.22%) Public Sector
3 5 (13.51%) Banking
4 4 (10.81%) Inclusion and Diversity
5 3 (8.11%) Investment Banking
5 3 (8.11%) Legal
6 2 (5.41%) Law
7 1 (2.70%) Back Office
7 1 (2.70%) Local Government
7 1 (2.70%) Marketing
7 1 (2.70%) Military
7 1 (2.70%) Private Banking
Miscellaneous
1 1 (2.70%) Equities
1 1 (2.70%) Fixed Income
1 1 (2.70%) FMCG
1 1 (2.70%) Foreign Exchange (FX)
1 1 (2.70%) Smartphone
1 1 (2.70%) Video Conferencing
Operating Systems
1 12 (32.43%) Windows
2 6 (16.22%) Mac OS
3 5 (13.51%) Windows 10
4 3 (8.11%) Windows Server
5 2 (5.41%) Android
5 2 (5.41%) Apple iOS
5 2 (5.41%) Windows Server 2016
6 1 (2.70%) Windows Server 2012
6 1 (2.70%) Windows Server 2019
Processes & Methodologies
1 13 (35.14%) Customer Service
1 13 (35.14%) ITIL
2 5 (13.51%) Asset Management
3 3 (8.11%) Agile
3 3 (8.11%) Business Analysis
3 3 (8.11%) Customer Engagement
3 3 (8.11%) Incident Management
3 3 (8.11%) ITSM
3 3 (8.11%) Service Management
4 2 (5.41%) Break/Fix
4 2 (5.41%) Data Analysis
4 2 (5.41%) Data Governance
4 2 (5.41%) Data Mapping
4 2 (5.41%) Mobile Device Management
4 2 (5.41%) Problem Management
4 2 (5.41%) Stakeholder Management
5 1 (2.70%) Acceptance Criteria
5 1 (2.70%) Collaborative Working
5 1 (2.70%) Data Science
5 1 (2.70%) Problem-Solving
Programming Languages
1 1 (2.70%) Data Analysis Expressions
1 1 (2.70%) Python
1 1 (2.70%) SQL
Qualifications
1 2 (5.41%) ITIL Certification
1 2 (5.41%) Security Cleared
2 1 (2.70%) BPSS Clearance
2 1 (2.70%) Degree
2 1 (2.70%) Microsoft Certification
2 1 (2.70%) SC Cleared
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 2 (5.41%) Data Quality
System Software
1 15 (40.54%) Active Directory
2 1 (2.70%) Virtual Desktop
2 1 (2.70%) VMware Infrastructure
Systems Management
1 5 (13.51%) Microsoft Intune
2 2 (5.41%) AirWatch
2 2 (5.41%) Symantec Enterprise Vault
3 1 (2.70%) SCCM
Vendors
1 17 (45.95%) Microsoft
2 4 (10.81%) Citrix
3 3 (8.11%) Apple
3 3 (8.11%) ServiceNow
4 2 (5.41%) Google
4 2 (5.41%) iManage
4 2 (5.41%) Intapp
4 2 (5.41%) Salesforce
4 2 (5.41%) Symantec
5 1 (2.70%) Cisco
5 1 (2.70%) CrowdStrike
5 1 (2.70%) Databricks
5 1 (2.70%) Duck Creek
5 1 (2.70%) Netskope
5 1 (2.70%) Rapid7
5 1 (2.70%) SAP
5 1 (2.70%) VMware