Period
to 18 November 2017

The median contractor rate for a Service Analyst was £225 per day in advertised job vacancies in London during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
England > London
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 288 224 192
Rank change year-on-year -64 -32 -23
Contract jobs requiring a Service Analyst 406 504 633
As % of all contract IT jobs advertised in London 0.87% 1.11% 1.34%
As % of the Job Titles category 0.92% 1.17% 1.41%
Number of daily rates quoted 273 328 391
London median daily rate £225 £250 £285
Median daily rate % change year-on-year -10.00% -12.28% +18.75%
10th Percentile £113 £105 £118
90th Percentile £538 £500 £575
England median daily rate £185 £200 £251
% change year-on-year -7.50% -20.32% +25.50%
Number of hourly rates quoted 38 47 74
London median hourly rate £17.00 £14.45 £13.50
Median hourly rate % change year-on-year +17.65% +7.04% -3.85%
10th Percentile £12.00 £10.59 £11.25
90th Percentile £23.13 £20.60 £22.00
England median hourly rate £13.02 £13.00 £13.94
% change year-on-year +0.12% -6.71% +3.22%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44141 42982 44791
% of contract IT jobs with a recognized job title 94.84% 95.02% 94.97%
Number of daily rates quoted 31959 30601 31582
London median daily rate £493 £460 £450
Median daily rate % change year-on-year +7.07% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 551 558 689
London median hourly rate £20.00 £19.50 £18.88
Median hourly rate % change year-on-year +2.56% +3.28% +7.89%
10th Percentile £12.00 £11.40 £11.25
90th Percentile £47.83 £50.00 £47.83
England median hourly rate £18.66 £18.50 £17.89
% change year-on-year +0.84% +3.41% +8.42%

Service Analyst
Job Vacancy Trend in London

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Analyst in London

Service Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in London.

Contractor daily rate trend for Service Analyst in London

Service Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Analyst in London over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Analyst in London

Service Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in London.

Contractor hourly rate trend for Service Analyst in London

Service Analyst
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Service Analyst in London over the 6 months to 18 November 2017.

Contractor hourly rate histogram for Service Analyst in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the London region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -14 73 £250 +25.00% 4
South London -23 23 £390 +43.78% 2
West London -21 15 £123 -12.50% 2
East London -5 14 £450 +291.30%
North London -5 5 £155 -3.13%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 18 November 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Analyst in the job title.

1 166 (40.89%) Windows
2 162 (39.90%) Active Directory
3 153 (37.68%) ITIL
4 141 (34.73%) Finance
5 97 (23.89%) Windows 7
6 95 (23.40%) Microsoft
7 88 (21.67%) Microsoft Office
8 82 (20.20%) Service Management
9 75 (18.47%) Banking
10 64 (15.76%) Change Management
11 58 (14.29%) SLA
12 51 (12.56%) Office 365
13 45 (11.08%) Citrix
14 43 (10.59%) ITIL Certification
15 42 (10.34%) Blackberry
16 40 (9.85%) Windows 10
17 39 (9.61%) Business Analysis
18 37 (9.11%) Legal
19 33 (8.13%) ITSM
20 32 (7.88%) ServiceNow
21 30 (7.39%) MS Exchange
22 29 (7.14%) Project Management
23 27 (6.65%) International Banking
24 26 (6.40%) Apple
25 25 (6.16%) Configuration Management
25 25 (6.16%) VPN
25 25 (6.16%) Degree
25 25 (6.16%) Analytical Skills
26 24 (5.91%) ISO 9001
26 24 (5.91%) Microsoft Excel

Service Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (7.39%) MS Exchange
2 12 (2.96%) SharePoint
3 7 (1.72%) Blackberry Enterprise Server
4 6 (1.48%) Exchange Server 2007
5 5 (1.23%) Exchange Server 2010
5 5 (1.23%) Skype for Business
6 4 (0.99%) IBM Notes
7 2 (0.49%) CMS
7 2 (0.49%) Exchange Server 2013
7 2 (0.49%) Moodle
7 2 (0.49%) SAS
7 2 (0.49%) SharePoint 2010
7 2 (0.49%) SharePoint 2013
8 1 (0.25%) Cloud Foundry
8 1 (0.25%) Confluence
8 1 (0.25%) DataSynapse
8 1 (0.25%) GroupWise
Applications
1 88 (21.67%) Microsoft Office
2 24 (5.91%) Microsoft Excel
3 9 (2.22%) Microsoft PowerPoint
4 6 (1.48%) MS Visio
5 1 (0.25%) Microsoft Project
5 1 (0.25%) Spreadsheet
Business Applications
1 6 (1.48%) CA PPM
2 5 (1.23%) Temenos T24
3 3 (0.74%) Temenos Globus
4 2 (0.49%) Eagle PACE
4 2 (0.49%) VisionPLUS
5 1 (0.25%) Dynamics AX
5 1 (0.25%) Dynamics CRM
5 1 (0.25%) Minerva
5 1 (0.25%) RMDS
5 1 (0.25%) SAP R/3
5 1 (0.25%) SystmOne
Cloud Services
1 51 (12.56%) Office 365
2 6 (1.48%) Microsoft Azure
3 5 (1.23%) Azure Active Directory
4 4 (0.99%) SaaS
5 3 (0.74%) Adobe Creative Cloud
6 2 (0.49%) Google Analytics
6 2 (0.49%) OneDrive
7 1 (0.25%) Amazon AWS
7 1 (0.25%) Bluemix
7 1 (0.25%) Cloud Computing
7 1 (0.25%) G Suite
7 1 (0.25%) IBM Cloud
7 1 (0.25%) Taleo
Communications & Networking
1 25 (6.16%) VPN
2 22 (5.42%) WAN
3 19 (4.68%) LAN
4 16 (3.94%) DHCP
4 16 (3.94%) DNS
5 12 (2.96%) TCP/IP
6 9 (2.22%) Remote Desktop
7 8 (1.97%) Skype
8 6 (1.48%) Internet
8 6 (1.48%) VoIP
9 5 (1.23%) 3G
9 5 (1.23%) Intranet
10 4 (0.99%) Wi-Fi
11 3 (0.74%) FTP
11 3 (0.74%) Intrusion Detection
11 3 (0.74%) NFC
11 3 (0.74%) SMS
12 2 (0.49%) NAS
12 2 (0.49%) SAN
13 1 (0.25%) ADSL
Database & Business Intelligence
1 4 (0.99%) SQL Server
2 3 (0.74%) Blockchain
3 2 (0.49%) BusinessObjects
3 2 (0.49%) Data Warehouse
3 2 (0.49%) PowerPivot
3 2 (0.49%) QlikView
4 1 (0.25%) Data Mart
4 1 (0.25%) EDRMS
4 1 (0.25%) MySQL
4 1 (0.25%) Oracle Database
4 1 (0.25%) Oracle Database 11g
4 1 (0.25%) Relational Database
Development Applications
1 6 (1.48%) JIRA
2 1 (0.25%) MSBuild
2 1 (0.25%) Oracle APEX
2 1 (0.25%) Selenium
2 1 (0.25%) SpecFlow
2 1 (0.25%) Visual Studio
General
1 141 (34.73%) Finance
2 75 (18.47%) Banking
3 37 (9.11%) Legal
4 27 (6.65%) International Banking
5 23 (5.67%) Law
5 23 (5.67%) Retail
6 12 (2.96%) Investment Banking
7 8 (1.97%) Financial Institution
7 8 (1.97%) Italian Language
8 7 (1.72%) Front Office
9 6 (1.48%) Back Office
10 5 (1.23%) Advertising
10 5 (1.23%) Wholesale Banking
11 4 (0.99%) Retail Banking
12 3 (0.74%) Marketing
12 3 (0.74%) Private Banking
13 2 (0.49%) Billing
13 2 (0.49%) Publishing
14 1 (0.25%) Corporate Banking
14 1 (0.25%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (0.99%) .NET
1 4 (0.99%) FIX Protocol
2 3 (0.74%) SOAP
2 3 (0.74%) XML
3 2 (0.49%) Web Services
4 1 (0.25%) Elastic Stack
4 1 (0.25%) Software Packaging
Miscellaneous
1 42 (10.34%) Blackberry
2 25 (6.16%) Analytical Skills
3 22 (5.42%) iPhone
4 19 (4.68%) NHS
5 12 (2.96%) User Experience
6 11 (2.71%) Management Information System
7 10 (2.46%) Smartphone
8 8 (1.97%) Data Structures
8 8 (1.97%) iPad
9 6 (1.48%) Derivative
9 6 (1.48%) Foreign Exchange (FX)
10 5 (1.23%) Mobile App
11 4 (0.99%) BYOD
11 4 (0.99%) Computer Science
11 4 (0.99%) Enterprise Software
11 4 (0.99%) Equities
11 4 (0.99%) Fintech
11 4 (0.99%) Fixed Income
11 4 (0.99%) Greenfield Project
12 3 (0.74%) Digital Currency
Operating Systems
1 166 (40.89%) Windows
2 97 (23.89%) Windows 7
3 40 (9.85%) Windows 10
4 18 (4.43%) Windows XP
5 17 (4.19%) Mac OS X
6 16 (3.94%) Windows 8
7 14 (3.45%) Apple iOS
8 12 (2.96%) Android
9 11 (2.71%) Windows Server
10 9 (2.22%) Windows 2000
11 8 (1.97%) Linux
12 6 (1.48%) Windows Mobile
12 6 (1.48%) Windows Server 2008
13 5 (1.23%) Mac OS
14 3 (0.74%) Windows Server 2003
14 3 (0.74%) Windows Server 2012
15 2 (0.49%) Unix
16 1 (0.25%) BlackBerry OS
16 1 (0.25%) HPUX
16 1 (0.25%) Solaris
Processes & Methodologies
1 153 (37.68%) ITIL
2 82 (20.20%) Service Management
3 64 (15.76%) Change Management
4 39 (9.61%) Business Analysis
5 33 (8.13%) ITSM
6 29 (7.14%) Project Management
7 25 (6.16%) Configuration Management
8 23 (5.67%) Investment Management
9 22 (5.42%) Service Delivery
10 19 (4.68%) Agile Software Development
11 18 (4.43%) User Acceptance Testing
12 17 (4.19%) Asset Management
12 17 (4.19%) Stakeholder Management
13 15 (3.69%) Information Security
14 14 (3.45%) ITIL V3
14 14 (3.45%) Problem Management
15 13 (3.20%) Incident Management
15 13 (3.20%) Migration
16 12 (2.96%) Root Cause Analysis
16 12 (2.96%) Workflow
Programming Languages
1 14 (3.45%) SQL
2 8 (1.97%) C#
3 4 (0.99%) Java
3 4 (0.99%) PL/SQL
4 3 (0.74%) PowerShell
5 2 (0.49%) Perl
5 2 (0.49%) Python
5 2 (0.49%) VB
5 2 (0.49%) VB6
6 1 (0.25%) Bash Shell
6 1 (0.25%) C
6 1 (0.25%) C++
6 1 (0.25%) T-SQL
6 1 (0.25%) VBA
Qualifications
1 43 (10.59%) ITIL Certification
2 25 (6.16%) Degree
3 13 (3.20%) Security Cleared
4 8 (1.97%) Microsoft Certification
5 7 (1.72%) SC Cleared
6 5 (1.23%) ISEB
7 3 (0.74%) CCENT
7 3 (0.74%) DV Cleared
7 3 (0.74%) MCDST
7 3 (0.74%) MCITP
8 2 (0.49%) ITIL Foundation Certificate
8 2 (0.49%) MCP
8 2 (0.49%) PMP
9 1 (0.25%) CISM
9 1 (0.25%) CISSP
9 1 (0.25%) CRISC
9 1 (0.25%) CTC Cleared
9 1 (0.25%) DBS Check
9 1 (0.25%) PMI Certification
9 1 (0.25%) SAP Certification
Quality Assurance & Compliance
1 58 (14.29%) SLA
2 24 (5.91%) ISO 9001
3 23 (5.67%) ISO/IEC 20000
4 21 (5.17%) QA
5 20 (4.93%) PMO
6 7 (1.72%) MiFID
7 6 (1.48%) GDPR
8 5 (1.23%) EMIR
9 3 (0.74%) Data Quality
9 3 (0.74%) ISO/IEC 27001
9 3 (0.74%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 3 (0.74%) PCI DSS
10 2 (0.49%) FATCA
11 1 (0.25%) P3O
11 1 (0.25%) PMBOK
System Software
1 162 (39.90%) Active Directory
2 8 (1.97%) VMware Infrastructure
3 5 (1.23%) vSphere
3 5 (1.23%) XenApp
4 3 (0.74%) Virtual Desktop
4 3 (0.74%) Virtual Machines
5 2 (0.49%) Terminal Services
6 1 (0.25%) Microsoft App-V
6 1 (0.25%) Samba
Systems Management
1 13 (3.20%) SCCM
2 4 (0.99%) Microsoft Intune
3 3 (0.74%) AirWatch
4 1 (0.25%) Backup Exec
4 1 (0.25%) Cisco CUCM
4 1 (0.25%) MAILsweeper
4 1 (0.25%) SCOM
4 1 (0.25%) Systems Management Server (SMS)
4 1 (0.25%) ZABBIX
Vendors
1 95 (23.40%) Microsoft
2 45 (11.08%) Citrix
3 32 (7.88%) ServiceNow
4 26 (6.40%) Apple
5 20 (4.93%) Cisco
6 17 (4.19%) LANDesk
7 14 (3.45%) VMware
8 13 (3.20%) HP
9 11 (2.71%) Altiris
10 8 (1.97%) iManage
11 6 (1.48%) Bloomberg
11 6 (1.48%) Oracle
12 5 (1.23%) Adobe
12 5 (1.23%) Avaya
12 5 (1.23%) Remedy
12 5 (1.23%) Reuters
12 5 (1.23%) Temenos
13 4 (0.99%) Google
13 4 (0.99%) Lotus
13 4 (0.99%) MobileIron